1. You heard that a sports centre would be closed.

Write a letter to the manager

+ tell how you heard about the news

+ say your opinions about this

+ make some suggestions

Dear Sir or Madam,

I am ..., a resident of the local town. I am writing this letter to give my views on
the closure of the sport centre in this area.

I read the news on the local newspaper “..”. There is a plan to make a shopping
mall in this place. I felt depressed/ extremely upset and am against the plan
because this centre has served people so well for a long time. This fitness centre
has also become a part of my life since I do exercise here everyday. Thanks to this,
I am leading a healthy and balanced life. Also, I love taking part in

group exercise where I can meet new people and have a good time chatting with
them.

Therefore, I would suggest that you should add a swimming pool for children and
employ more instructors. I am sure parents would not mind paying extra for that
because children need a place to relax as well as learn a survival skill. Another
suggestion would be to increase membership fee.

I hope that these suggestion will be of assistance.

Yours faithfully,
1. An English-speaking friend is coming to study in your town next year and has
written asking for information and advice. Write a letter to your friend. In your
letter:
• Offer to find a place for him / her to live
• Give advice about how to find a part-time job
• Give information on where he / she can learn your language

Dear Peter,

I’m very happy to hear that you are coming to my country next year. As promised, I
will be more than happy to be your guide here. You need not worry about
accommodation at all since it is quite cheap living here compared to your hometown,
London. Moreover, you can find plenty of part-time jobs here for people coming from
English-speaking countries.

Regarding your accommodation, I might not be able to offer you a room in my house
since the house I’m living in now is not as big as the earlier one. However, just
opposite to my house, there are numerous hotels with reasonable prices.

You can easily cope up with the living expenses here by getting a part-time job. There
is a big English training centre which is only 10 minutes walking from my house.
New staff is always needed there. Furthermore, you can also find out numerous
courses for learning Vietnamese in my area since it is one of the busiest cities with
lots of foreigners many of who also have the same interest as yours.

I look forward to seeing you here.

 You stayed at your friend's house when you participated in a conference in
Australia. You left a briefcase with important documents in your room. Write a
letter to your friend. In the letter:
• thank your friend for the stay
• describe the briefcase
• ask him/her to return it to you by post

2. Dear Peter,

It was my pleasure to be your guest during last week. I really appreciate your
hospitality and all the support you had given. Because of this, my conference had
gone very smoothly. However, when I came back home, I discovered that I had
forgotten to bring back my briefcase. It is a black briefcase with a very hard cover
outside. Its handle is made of plastic and on the sides it is covered by a thick layer of
leather to protect the documents inside.

Can you kindly try your best to look for the briefcase since it contains many of my
important documents? When you find it, it would be nice if you can just post it to my
address and I will pay the postage fee. In return, I will be more than happy to be your
guide next time when you come to my country and I will take you to many famous
restaurants here.

I look forward to hearing from you.

 You borrowed an important textbook from a classmate last term.
You now realise your classmate has returned home overseas and you still have
the book.
Write a letter to him/her. In your letter

 apologise fro the mistake

 find out how important the book is to him/her
 say what you will do

You should write at least 150 words./Allow yourself 15 minutes for this task. You do
NOT need to write your own address.
Dear Yuki,

I hope you had a safe journey back to Japan, and that your family are all well.

I am writing to say that I'm sorry for not giving you back the book 'English Grammar in
Use' which I borrowed from you last term. You lent it to me just before the exams to help
me prepare for them, and yesterday I found it under my bed.

Please let me know straight away if you need this book for your studies right now, or
whether you can manage without it.

If you really need it, I can post it for you by airmail immediately. If not, do you mind if I
send it by ordinary mail as it quite heavy? Or, if you prefer, I can send seme money
insead. Please let me know what you want me to do.

I hope you enjoy the holiday.

A year ago, you lent your favorite book to a friend who you thought would enjoy it.
Unfortunately, your friend has forgotten to return it. The book has sentimental
value to you as it had been presented by your grandmother. Write a letter to your
friend. In the letter:

- ask how he or she is doing

- remind him / her about the book
- explain why you need it back

Hi Mark,
It's been a long time since I last wrote to you. I've been very busy in work recently.
My new boss is definitely too strict. I can't even find any free time! He demands
something all the time... Sorry, I should stop complaining.
How are things going? I've heard your mother was seriously ill. How is she now?
Does she feel better? I hope so. How about Diana? My wife told me she had stated
yoga lessons. Are you going to join her? I'm sure a little bit of exercise will go a long
way. Especially for someone as unfit as you.
By the way, I really have to ask you about something. Do you still have that book I
lend you a year ago? That one about Chinese culture. I think you have forgotten to
give it back to me. Well, I need it now. You know, that book wasn't mine actually. It
belongs to my wife's father. He want it back now and I don't know what do to. Could
you sent me that book? Or give it to my wife if you will have an opportunity. It's
really important to me, so please hurry up!

All the best,

 You have recently been to stay with an old friend for a few days. You hadn't seen
each other for a long time.

 say how you felt about the visit

 refer to something enjoyable that you did while staying with him/her
 invite your friend to visit you

You should write at least 150 words.

Allow yourself 15 minutes for this task.

you do NOT need to write your own address.

model answer:

Dear XX,

I'm writing to thank you for a really enjoyable visit. It was good to see you after so long,
and to be able to spend some time with you, talking about old school friends and teachers.

Now that I'm back home, I keep thinking about how good it was to be somewhere quiet
and peaceful. I particularly enjoyed our trip to the wildlife sanctuary and appreciated the
opportunity to see so many rare birds and animals. It's made me think that I should try
and do more to protect them, so I'm having a look on the internet to see what sort of
organization there are.

Perhaps next time we get together you could come and visit me. There are plenty of
places we can go and my brother would really like to see you. Let me know when you
might be free to come here and we can fix something up.

Look forward to hearing from you soon.

An English-speaking friend is coming to study in your town next year and has
written asking for information and advice. Write a letter to your friend. In your
letter:
• Offer to find a place for him / her to live
• Give advice about how to find a part-time job
• Give information on where he / she can learn your language

Dear Peter,

I’m very happy to hear that you are coming to my country next year. As promised, I will
be more than happy to be your guide here. You need not worry about accommodation at
all since it is quite cheap living here compared to your hometown, London. Moreover,
you can find plenty of part-time jobs here for people coming from English-speaking
countries.

Regarding your accommodation, I might not be able to offer you a room in my house
since the house I’m living in now is not as big as the earlier one. However, just opposite
to my house, there are numerous hotels with reasonable prices.

You can easily cope up with the living expenses here by getting a part-time job. There is
a big English training centre which is only 10 minutes walking from my house. New staff
is always needed there. Furthermore, you can also find out numerous courses for learning
Vietnamese in my area since it is one of the busiest cities with lots of foreigners many of
who also have the same interest as yours.

I look forward to seeing you here.

Best Wishes,
 You stayed at your friend's house when you participated in a conference in
Australia. You left a briefcase with important documents in your room. Write a
letter to your friend. In the letter:
• thank your friend for the stay
• describe the briefcase
• ask him/her to return it to you by post

Dear Peter,

It was my pleasure to be your guest during last week. I really appreciate your hospitality
and all the support you had given. Because of this, my conference had gone very
smoothly. However, when I came back home, I discovered that I had forgotten to bring
back my briefcase. It is a black briefcase with a very hard cover outside. Its handle is
made of plastic and on the sides it is covered by a thick layer of leather to protect the
documents inside.

Can you kindly try your best to look for the briefcase since it contains many of my
important documents? When you find it, it would be nice if you can just post it to my
address and I will pay the postage fee. In return, I will be more than happy to be your
guide next time when you come to my country and I will take you to many famous
restaurants here.

I look forward to hearing from you.

Kind Regards,
 You borrowed an important textbook from a classmate last term.
You now realise your classmate has returned home overseas and you still have
the book.
Write a letter to him/her. In your letter

 apologise fro the mistake

 find out how important the book is to him/her
 say what you will do

You should write at least 150 words./Allow yourself 15 minutes for this task. You do
NOT need to write your own address.

model answer:

Dear Yuki,

I hope you had a safe journey back to Japan, and that your family are all well.

I am writing to say that I'm sorry for not giving you back the book 'English Grammar in
Use' which I borrowed from you last term. You lent it to me just before the exams to help
me prepare for them, and yesterday I found it under my bed.

Please let me know straight away if you need this book for your studies right now, or
whether you can manage without it.

If you really need it, I can post it for you by airmail immediately. If not, do you mind if I
send it by ordinary mail as it quite heavy? Or, if you prefer, I can send seme money
insead. Please let me know what you want me to do.

I hope you enjoy the holiday.

You have recently been to stay with an old friend for a few days. You hadn't seen
each other for a long time.

 say how you felt about the visit

 refer to something enjoyable that you did while staying with him/her
 invite your friend to visit you

You should write at least 150 words.

Allow yourself 15 minutes for this task.

you do NOT need to write your own address.

Dear XX,

I'm writing to thank you for a really enjoyable visit. It was good to see you after so long,
and to be able to spend some time with you, talking about old school friends and teachers.

Now that I'm back home, I keep thinking about how good it was to be somewhere quiet
and peaceful. I particularly enjoyed our trip to the wildlife sanctuary and appreciated the
opportunity to see so many rare birds and animals. It's made me think that I should try
and do more to protect them, so I'm having a look on the internet to see what sort of
organization there are.

Perhaps next time we get together you could come and visit me. There are plenty of
places we can go and my brother would really like to see you. Let me know when you
might be free to come here and we can fix something up.

Look forward to hearing from you soon.

You are looking for a part-time job.

Write a letter to an employment agency. In your letter,

 introduce yourself
 explain what sort of job you would like
 and say what experience and skills you have

Dear Sir

My name is Lima George. I have just completed Masters in hotel management from
Northumbria University, United Kingdom in June this year.

I am penning down this letter to know if you have a full time vacancy as a trainee
manager. I would like to work with the hotel industry only. I can join restaurant, bar
or at front office as I have thoroughly taught and have experience in these areas.

I got placement with Marriott Hotel for six months as it was part of my studies. While
working with International brand Hotel, I have got enough confidence and ability to
serve guests upto the hotel's standard. I have experienced in all of the areas of hotel. I
am quick learner, soft spoken and can communicate in English very well.

I will be thankful to you and I am looking forward to hear from you soon.

Yours faithfully,
You are going to another country to study. You would like to do a part-time job
while you are studying, so you want to ask a friend who lives there for some help.

Write a letter to your friend. In your letter,

 give details of your study plans

 explain why you want to get a part-time job
 suggest how your friend could help you find a job

Dear john
How are you? I hope to be in a good health, iam writing this letter to let you know l have
decided to study abroad in London master degree English literature next month at
bachangham university.
As you know my friend the cost of studying abroad is expensive and I have recently
married,however I have planned to find a part time job while iam studying because the
life in the city is more expensive rather than village life such as
accommodation,transportation and the social life required special budget.
I would like to ask you if you could help me finding apart time job in any place near my
university, I have two years experiences in restaurant as a waiter asking your friends
there for helping.
I look forward seeing you soon.
Yours ,
Imad
You saw an advertisement for a tennis course in England but you have one or two
problems and can’t stay the whole course.

Write a letter to the course director. In your letter,

 explain your interest in the course

 describe your problems
 find out if a refund is possible

Dear Sir or Madam,

I’m writing ........ response to your advertisement on your website ........ a tennis
course in Bath, England.

I have always wanted ........ play tennis so I’m very interested ........ joining the
course; however, I do not have my own racquets and don’t wish ........ buy racquets
at this time. Is it possible ........ me to hire racquets and balls ........ the duration
........ the course? Also I have poor eyesight and have to wear glasses all the time. I
would like to know if your course is suitable ........ someone like me.

I’m afraid that I have to be back ........ Malaysia ........ 31st December so I am
unable to stay ........ England for the whole three weeks. Is it possible for me ........
get a partial refund if I want ........ leave one week before the end ........ the course?

I’m looking forward ........ hearing ........ you.

You are a student at an English language school in Brighton and are living in
private accommodation with other flat mates. You have not had hot water or
heating for some time. The landlord’s workmen have tried to fix the problem but
without success.

Write a letter to the landlord. In your letter,

 state your reason for writing

 describe the problems and explain how you feel
 propose a solution and risk the landlord to take action

Dear Mr. Jones,

I am one of the tenants at your property in Upper Lewes Road, and am writing to
complain about the fact that we do not have any hot water or heating in our house.

As you know, we have been living in this house since September and have always
paid our rent on time. However, we have had no hot water for last two weeks. This
is making our lives very difficult, especially as it is now the middle of winter. Last
week you said you would send a workman to our house within 3 days, but no one
came. After calling many times, the workman eventually arrived at the house 5
days later. Unfortunately, he said he could not fix the problem because the boiler
was too old! We are now extremely unhappy about this solution.

We are prepared to continue to rent your house but please arrange for emergency
repairs to be made. We also request a 40% discount on our rent for the period we
have been without any hot water or heating.

We look forward to hearing from you.

You are going on a short course to a training college abroad. It is a college that you
have not been to before.

Write a letter to the accommodation officer. In your letter,

 give details of your course and your arrival/departure date

 explain your accommodation needs
 ask for information about getting to and from the college

Dear Sir/Madam,

I am writing to inform you that I will be attending the Advanced Life Insurance
course, being held from Tuesday 24th April until 27th April, at the University of
Hartford.

I will be arriving on the afternoon of Monday 23th and will be leaving on the
morning of Saturday the 28th of April, so I will require a single room for this time.
I would prefer my own bathroom, if this is possible, but do not mind sharing if I
have to; however, as I am wheelchair bound, the room will have to be disability
friendly. Could you please tell me how much this will cost and how I should make
a payment? Do you accept VISA?

As I do not know the area, I would also be grateful if you could provide some
information about getting to and from the University. Will I need to take public
transport from the station or is there a University bus service? Any information on
what to see and do in the area would also be greatly appreciated.

Thank you for your assistance

An English-speaking friend wants to spend a two-week holiday in your region and
has written asking for information and advice.

Write a letter to your friend. In your letter,

 offer to find somewhere to stay

 give advice about what to do
 give information about what clothes to bring

Dear Alex,
I am so excited to hear that you're coming to my city, here's some information that
I think you will find useful.
For accommodations, you are more than welcomed to stay with me and my
family, who by the way sent their best wishes. Or, if you prefer, I can book you an
affordable but comfortable hotel near city centeal, where you can have more
privacy.
There are lots of things to do in my city, and I volunteer to be your tour guide. I
can take you sightseeing in the central area, and while we're there, I will introduce
you some of the delicious cuisine that my city has to offer. You should definitely
visit the beach, it is a great place to relax and recharge; especially after a long
semester that you've had. In addition, there is a theme park called Dam Sen, which
is one hour by bus from the central, you should spend one whole day here.
The weather is my city is usually warm and humid so bring your loose and
comfortable clothes. However, it is the middle of rainy season, so bring raincoats
and your umbrella just in case. The sun is quite strong here so definitely bring
your sunscreen.
Let me know exactly when you flight arrives so I can pick you up at the airport.
We have so much to catch up on.
Love,
You have a full time job and are also doing a part time evening course. You now
find that you cannot continue the course.

Write a letter to your tutor. In your letter,

 describe the situation

 explain why you cannot continue at this time
 say what action you would like to take

Dear Sir,
I am hoping a good health of you.I want to take you on board on the situation that i
am facing, i was very excited after getting admission in this course but unfortunately i
stressed with this course due to my full time job.My work in office is not supporting
my course.I have a burden of work in my office which keep me far from the struggle
to achieve good grades.Timings of job is also the big hurdle to reach the institute at
proper time.

I am very unhappy to withdraw myself from this course on this time.I am planning
better to pick this course in my winter vacations, where i can easily focus and enjoy
the course with my dedication.I will also get another yearly leave bucket on that time
which will help me to manage more time to do the course.

I hope you will understand the problem and give me the permission to freeze the
course this time.

Regards
You will move to a new city for work. You know some people who live there.

 Ask them for help finding accommodation

 Tell them where you would like to live
 Tell them the type of place you are looking for

Dear Sir,

I wanted to let you know that I am coming to live in (city) and I would like to ask if you
can help me with a few things before I arrive and start my new job.

Do you think you could give me a hand finding somewhere to live? Ideally I would like
to live close to where I am going to be working, or in the downtown district. If possible I
would like to be near some shops, like a supermarket and a DVD rental place. As I really
love sports it would be great to be near a park too.

I’m not too worried about the place itself. Obviously I will be looking for a flat, rather
than a house, as it is just going to be me and I won’t be able to afford too much. So, a
place with one bedroom is fine, but I would like to have a private bathroom (not shared),
a kitchen and some kind of living room. It doesn’t matter if the kitchen is small, but it
would nice to have one. I would prefer to live somewhere new, so anything in a modern
apartment block would be great.

Thanks for your help