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Proposal

for

“Short Code Allocation & Deployment


Solution”

to

Submitted By:
May 26, 2014

Managing Director
Dhaka Tribune
FR Tower, 8/c Panthpath, Shukrabad,
Dhaka 1207 Bangladesh

Subject: An Offering for Short Code Allocation & Deployment Solution.

Dear Sir,

We, 3R (Dhaka Tribune Farms) have started our journey in ICT business with mobile content in
2012. Since then it has been operating in content industry with excellent reputation and
become the biggest mobile phone Content Provider in the country. We provide mobile Value
Added Services (VAS) for Channel-i & ATN Bangla television channels, leading newspapers like
The Prothom Alo & The Daily Star and popular radio channels like ABC Radio & Radio Amaar.
We have launched Mobile TV service for the first time in Bangladesh and introduced
ecommerce sites with Channel-i and ATN Bangla. We have also provided customized mobile
phone based tracking applications to organizations like FAO (Food and Agriculture Organization
of the United Nations) and Group4securicor (G4S).

Now we are offering a complete solution named “Short Code Allocation & Deployment
Solution” to provide value added service (VAS) through a short code as a content provider (CP).
By this solution Dhaka Tribune will able to serve their news services through SMS, VOICE over
mobile phone for all mobile operators of Bangladesh.

Hope, you will agree to our proposal and give us the opportunity to deploy the full solution with
your organization.

If you require more information regarding the issue please feel free to contact us any time.

Best Wishes.

Taposh Kumar Barmon


Chief Technology Officer (CTO)
3R
 EXECUTIVE SUMMARY
3R very well understands the crucial role of Dhaka Tribune. Our intelligent solution named
“Short Code Allocation & Deployment Solution” will works independently to provide all
kind of news content to the client through SMS, IVR and WAP service over mobile phone. By
this solution, a client or subscriber can collect update news very easily and instantly from
anywhere at any time.

Our solution will help you to provide update information to your valued user accurately and
quickly and we will provide you powerful opportunity to management for news uploading,
broadcasting, reporting and customization capabilities. So managers can be confident their
teams are producing to their potential and getting accurate response from user.

To provide the updated news, Dhaka Tribune will upload the summary information through
a web panel and that information will be stored in a dedicated database server and the
stored information will be broadcast to the client as news content accordingly. Also we will
provide an information management web portal for your organization where you can
review your data stroke with revenue.

We believe that our solution will enhance your user base and create significant changes of
information exchanging system of your organization.

 GOAL & OBJECTIVE


Key goal & objective is to deploy entire environment to introduce Dhaka Tribune as a
complete content provider (CP) from root to roof by following step to step.

1. Allocate 5 digits short code from BTRC


2. Physical Infrastructure development for all kinds of services
3. Establish service connectivity with all 6 operators with proper charging
4. Implement content management system for all kinds of services
5. Arrange agreement between Dhaka Tribune and all 6 operators
6. Implement push-pull SMS service
7. Implement subscription base SMS service
8. Implement IVR (voice) service
9. Implement USSD service
10. Arrange training session for service management
11. Provide all kind of support regarding the project
 SERVICE STRUCTURE

Push-Pull SMS
Wap download
MT Push SMS

Application Server Database Server Web/Wap Server

Apps Development
Content Upload
Stroke/Revenue Report

Apps Developer
Content Manager
Administrator

Apps Developer: Application developer will implement all necessary apps to maintain all
services in three servers.
Content Manager: Content manager will check content quality to upload the content in the
application server.
Administrator: Admin will be able to view stroke and revenue report as they desire.
Content Delivery: For push-pull service clients will get their desired content through push-pull
SMS from application server. For subscription base service subscribers will get their desired
content through MT push SMS from application server also. As well as wap enable clients will
able to download wap content from wap server.

 BOUQUET OF SERVICES
 Service Category
o SMS Push-Pull (Text)
o SMS Subscription (Text)
o IVR (Voice)
o WAP (Download)

 SMS Push-Pull
o Breaking News
o Cricket Update
o Others

 SMS Subscription
o Braking News Alert
o Tips and Quotes (Health/ Beauty/ Others)
o Others

 IVR (Voice)
o Dial *=====#
1. Update News
2. Others

 WAP (Download)
o News Video
o Others

Note: The above list is indicative only. More services would be added as per Dhaka Tribune
business plan.
 BASIC KEYWORDS
Keywords Functionality
START <space> <Keyword> To start a subscription/ push service
STOP <space> <Keyword> To stop a subscription/ push service
STOP <space> ALL Deactivate all services
<Pull Keywords> Gives one time content
VIEW What all subscriptions are active for the subscriber
INFO Contact information of Dhaka Tribune
HELP Support numbers e.g. Customer care number, website
address
INDEX Basic list of services along with details how to obtain
exhaustive list and its pricing

 SMS REPLY TEXT


Subscription Confirmation SMS: Thank you for subscribing to xxxx Service. You have been
charged xx BDT /sms. To Unsubscribe sms STOP xxxx to ‘short code’
Deactivation Confirmation SMS: xxxxx service has been deactivated successfully. For more
interesting services sms INDEX to ‘short code’
Pre-Renewal SMS: Dear Customer, xxxx service is due for renewal on <expire date>. You
will be charged xx BDT /xx days. To avail full validity please ensure sufficient balance in your
account.
Renewal SMS: Dear customer, General News service has been renewed at xx BDT /xx days
.To Unsubscribe sms STOP xxxx to ‘short code’
Invalid Keyword: Sorry. That was an invalid Keyword. Please type INDEX and Send to ‘short
code’
STOP ALL: Dear Customer, all services deactivated successfully. For more interesting
services sms INDEX to ‘short code’
VIEW: Dear Customer, you are subscribed to the following x services. 1) X 2) Y For more
interesting services sms INDEX to ‘short code’
INFO: Contact information of Dhaka Tribune
HELP: Support number e.g. Customer care number, website address
INDEX: Welcome to xxxx Service. For Jokes sms START JK to ‘short code’. Cricket START C.
Love START L. For more sms xMORE to ‘short code’
 LIST OF KEYWORDS (SUBSCRIPTION & PULL)
Service Service Activation Cancel SMS MT Push
Name Type Keyword Keyword Port Charge
Breaking ‘short
Subscription Start <space> B Stop <space> B Tk.2 + VAT
News code’
‘short
Sports News Subscription Start <space> S Stop <space> S Tk.2 + VAT
code’
News Stop <space> ‘short
Subscription Start <space> N Tk.2 + VAT
Update N code’
‘short
News Push Pull N or News N/A Tk.2 + VAT
code’
‘short
Cricket News Push Pull C or Cri N/A Tk.2 + VAT
code’

Note: The above list is indicative only. More services would be added as per customer response
and operator requirement.

 CONTENT DELIVERY PROCESS


Content will deliver through three different charging ways-
1) Regular charging on SMS delivery
2) Weekly Charging periodically
3) Monthly charging periodically

Regular Charging: Subscriber will be charged daily before receiving content until
unsubscribe.

Weekly Charging: Subscriber will be charged at a time weekly and remain active for one
week. It consists of 3 parts:
1) Pre Renewal SMS
2) Renewal SMS
3) Content SMS

Monthly Charging: Subscriber will be charged at a time monthly and remain active for one
month. It consists of 3 parts:
1) Pre Renewal SMS
2) Renewal SMS
3) Content SMS
 CONTENT CHARGING METHOD:
 Regular Content (Push Pull):
o BDT 2.00 + VAT
o BDT 1.00 + VAT

 Regular Content (Subscription):


o BDT 10.00 + VAT
o BDT 2.00 + VAT
o BDT 1.00 + VAT

 IVR:
o BDT 2.00 + VAT

 WAP Content:
o BDT 20.00 + VAT
o BDT 10.00 + VAT
 TECHNICAL CONNECTION FLOWCHART

Note: All IPs and locations are used for model only.
 FLOWCHART FOR SMS PUSH – PULL

Operator’s SMSC
MSISDN BTS

Fiber Cable

switch

switch
router

IP Network

Fiber Cable

Application
Internet

Database
DT Server

Administrator

Flowchart of SMS Traffic


 Hardware Requirement
SN Type Particulars Quantity
Brand: Dell
1 Application server Processor: Intel Xeon 1
Ram : 16 GB DDR3, HDD : 1 Terabyte(raid)
Brand: Dell
2 Database server Processor: Intel Xeon 1
Ram : 16 GB DDR3, HDD : 2 Terabyte(raid)
Brand: Dell
3 Web/Wap server Processor: Intel Xeon 1
Ram : 16 GB DDR3, HDD : 1 Terabyte(raid)
Brand: Acer/ Asus
4 Desktop PC Processor: Intel Core i5 3
Ram : 4 GB DDR3, HDD : 1 Terabyte(raid)
5 Router MikroTik 1
6 Switch MikroTik 1
as per
7 Cable Necessary Rack and network equipment
requirement
8 UPS Online uninterrupted power supply 1
9 Rack Standard rack for decoration 1
Network as per
10 Others necessary accessories
Equipments requirement
Note: As per requirement Hardware Requirement list may be updated

 Software Requirement
SN Details Type
1 SMS Gateway Application for HTTP Java Apps
2 SMS Gateway Application for SMPP Java Apps
3 Content Management Application Java & PHP & More
4 WAP Application for WAP portal PHP, JSON & More
5 Web Application for SMS & Data Management PHP & More

Note: As per requirement Software Requirement list may be updated


 Financial Offer
 Short Code Allocation & Implementation
SL Particulars Unit Price Period Qty. Cost (BDT)
License fee for commercial short
1 115,000 Onetime 1 115,000
code allocation from BTRC
Activity fee for getting connectivity
2 30,000 Onetime 6 180,000
permission from all 6 operators
Network Setup, Hardware
3 80,000 Onetime 1 80,000
Alignment and Installation
Software Installation and Hardware
4 70,000 Onetime 1 70,000
Configuration
A Total Cost (BDT) 445,000
Note: From next year of license issued date BDT 50,000 need to pay to BTRC as yearly fee of short
code

 Data Connectivity
SL Particulars Unit Price Period Qty. Cost (BDT)
Data connectivity line charge with
1 7,000 Monthly 6 42,000
6 operators (128 kbps)
2 Internet Connectivity (1mbps) 7,000 Monthly 1 7,000
3 Data connectivity setup charge 100,000 Onetime 1 100,000
B Total Cost (BDT) 149,000

 Hardware

SN Particulars Period Quantity Cost (BDT) *


1 Application server One time 1 160,000
2 Database server One time 1 168,000
3 Web/Wap server One time 1 160,000
4 PC One time 3 120,000
5 MikroTik Router One time 1 20,000
6 MikroTik Switch One time 1 20,000
7 Cable One time As per requirement 5,000
8 UPS One time 1 140,000
9 Rack One time 1 30,000
10 Others necessary accessories One time As per requirement 25,000
C Total Cost (BDT) 848,000
*Cost amounts are approximate figure & actual cost is applicable as per market rate
 Software

SN Particulars Period Quantity Cost (BDT)


1 SMS Gateway Software for SMPP Onetime 4 Operators 240,000
2 SMS Gateway Software for HTTP Onetime 2 Operators 140,000
3 Content Management Application Onetime 1 100,000
4 WAP Application for WAP portal Onetime 1 120,000
Web Application for SMS & Data
5 Onetime 1 50,000
Management
D Total Cost (BDT) 650,000

 Maintenance and Support

SL Particulars Period Cost (BDT)


1 Business Consultancy Monthly 30,000
Software and Hardware Maintenance support
2 Monthly 20,000
(Excluding Hardware Damage)
E Total Cost (BDT) 50,000

 Grand Total
SL Section Period Type Cost(BDT)
A Short Code Allocation & Implementation 445,000
B3 Data Connectivity Onetime 100,000
C Hardware 848,000
D Software 650,000

Grand Total Cost (BDT) 2,043,000


B1 Data Connectivity 42,000
B2 Data Connectivity Monthly 7,000
E Total Maintenance and Support 50,000

Grand Total Cost (BDT) 99,000


1 Yearly Fee of Short Code Yearly 50,000

Grand Total Cost (BDT) 50,000


 Payment Terms and Conditions
1) Total Cost of ‘Short Code Allocation & Implementation’ need to be paid by Dhaka
Tribune in advance with work order.
2) After getting short code license total cost of ‘Hardware’ will be paid by Dhaka Tribune.
3) After finishing hardware installation total cost of ‘Software’ will be paid by Dhaka
Tribune.
4) After finishing software installation total cost of ‘Data Connectivity’ will be paid by
Dhaka Tribune as well.
5) Finally total cost of ‘Maintenance and Support’ will be applicable after two months of
completed the total project.

 CUSTOMER CARE
Self Care: Customer would be able to check the existing services, activate and deactivate by
using SMS & IVR on ‘short code’.
24x7 Customer Care: Customer would be able to call a dedicated call center number for all
kind of assistant of Dhaka Tribune service at any time.

 Contact Person
Taposh Kumar Barmon
Chief Technology Officer (CTO)
Three R Enterprise Farms (3R)
Mobile No: +88 01716551151
Email: taposh@threerltd.com
taposh_mail@yahoo.com

Thank you!

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