Professional Documents
Culture Documents
ICICI Bank Limited, a company incorporated under the Companies Act, 1956 and a
banking company within the meaning of the Banking Regulation Act, 1949 and having its
Registered Office at Landmark, Race Course Circle, Vadodara 390 007 and corporate
office at ICICI Bank Towers, Bandra-Kurla Complex, Bandra, Mumbai - 400 051
(hereinafter referred to as “ICICI Bank/ the Bank” which expression shall, unless
repugnant to the context and meaning thereof deem to mean and include its successors
and assigns);
E-Connect Solutions Pvt. Ltd., a company incorporated under the Companies Act,
1956 having its registered office at G-18,19,20,IT Park, MIA, Madri, Udaipur-
313001,Rajasthan hereinafter referred to as “E-Connect” which expression shall,
unless repugnant to the context and meaning thereof deem to mean and include its
successors and assigns);
PUDA (Punjab Urban Planning & Development Authority), an apex institution for
the development of balanced urban growth in the State of Punjab. PUDA is committed
to provide planned residential, commercial and industrial spaces incorporating the
latest state of the art technology and town planning norms for PUDA and subsidiary
authorities under the aegis of PUDA (Attached in Annexure 2) (hereinafter referred to
as “Client” which expression shall unless it be repugnant to the context be deemed to
include its successors and assigns);
(ICICI Bank, E-connect and the Client are hereinafter collectively referred to as
"Parties" and individually as a "Party").
WHEREAS
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3. The Client is, inter alia, engaged for the development of balanced urban growth
in the State of Punjab. Client is committed to provide planned residential,
commercial and industrial spaces incorporating the latest state of the art
technology and town planning norms.
4. The Client proposes to implement IT solution. In this regard there has been
discussion between client and ICICI Bank to facilitate and provide IT Services to
the Client in order to enable the Citizens to avail online services consisting of
Land Owner Services, Plot Owner Services, Developer Services, other services
as per Terms of References which has been further detailed as Annexure 1
and which has been approved for development by client.
5. E-Connect and the Bank have agreed to provide the aforesaid services to the
Client and the Parties have agreed to enter into this Agreement to give effect to
the arrangement in these presents.
6. The Parties are desirous of recording their understanding in accordance with the
terms and conditions as provided hereunder.
1. Services
1.1 E-Connect agrees that the IT Services offered by E-Connect under
the aforesaid arrangement to the Client, shall exclusively be offered
in tie up with ICICI Bank and no other bank/financial institutions in
Punjab during the validity of this agreement for mentioned services.
1.2 The Client and E-Connect mutually agree to commence the exchange
of information/data for development of IT Solutions for the Client. The
details of the processes for development and implementation shall be
determined by the Client and E-Connect upon mutual agreement.
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Engineering Division and other banking business will be shifted to
ICICI bank exclusively for Client immediately. ICICI Bank shall further
transfer the funds so received twice a week i.e every Monday and
Thursday to Designated A/c’s as per instruction duly by the client to
ICICI bank. Delay in transferring the same shall call for Penalty of Rs
10000/- per day to a maximum of Rs 1 lakh.
1.6 IT Solution would be hosted in the client’s data center and all audit
requirements if any has to be completed by client before going live
for the customer / citizen and giving final sign-off. The cost of audit of
the IT Solution will be borne by the client but the cost of undertaking
audit compliances would be borne by E-Connect.
1.7 Scope of Work for ICICI would be Opening of current account for
collection purpose through single window and online and opening of
accounts for Estate officers and Engineering Divisions.
2.1 This Agreement shall come into force on the Effective Date and shall
be valid for a period of 2 Year from the Effective Date and can be
extended on a mutual consent.
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c) either Party goes into liquidation as declared by a Court of competent
jurisdiction or a distress, attachment or enforcement of a substantial
portion of the assets of a Party is levied or a Receiver is appointed in
respect of the assets of either Party; or
d) the other Party has defaulted in the performance of its roles and
responsibilities or has provided any untrue declaration,
representation, undertaking or warranty or has breached the same.
3. Confidentiality
3.1 The Client and E-Connect agree and understand that during the course
of setting up of the Processes for provisioning the Services, Client may
be required to provide/permit access to E-Connect, certain confidential
and proprietary information, summaries, data concerning finance,
business operations, methods, transactions, affairs, concepts, ideas,
services, products, software and other data, knowledge, content or
information in written, oral, visual and/or physical/sample form
(collectively “Confidential Information”). E-Connect agrees to keep
confidential, the Confidential Information, and agree that that it may
disclose the Confidential Information to its employees, agents or
representative on a “need to know basis”.
4. Intellectual Property
4.1 “Intellectual Property” shall mean all patents, trademarks, service marks,
logos, get-up, trade names, internet domain names, rights in designs,
copyright (including rights in computer software) and moral rights,
database rights, semi-conductor topography rights, utility models, rights
in know-how, trade secrets, and other intellectual property rights and
proprietary data, in each case whether registered or unregistered and
including applications for registration, and all rights or forms of protection
having equivalent or similar effect anywhere in the world.
4.2 All Intellectual Property of the respective Parties hereto before start
of the project shall continue to vest with the respective party. In case
Client or E-connect requires a license or assignment of any
Intellectual Property to each other, the same shall be done for the
purpose of this Agreement only and the same shall be agreed in
writing between the Client and E-connect.
4.3 Neither Client nor E-Connect shall use the name and/or trademark /
service mark / logo / intellectual property of ICICI Bank, the Affiliates
of ICICI Bank / its group companies, subsidiaries, associates or any
of its customers in any other manner whatsoever without the prior
written consent of ICICI Bank.
5. Force Majeure
5.1 Neither Party shall be liable for any inability to perform its respective
obligations due to Force Majeure Events. Force Majeure Event shall
mean any event which is beyond the reasonable control of a Party and
shall include sabotage, fire, flood, explosion, acts of God, civil
commotion, riots, insurrection, war or acts of government, changes in
legislation and other allied acts of regulatory nature.
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the Parties to this Agreement the benefit of any rights or remedies
hereunder.
6. Notices
6.1 Each notice, demand or other communication to be given or made
hereunder shall, except as otherwise provided herein, be given or made
in writing and may be sent by one Party to the other Party by Registered
Post, telex, facsimile or hand to the address or numbers mentioned above
or such other address and numbers as one Party may inform the other in
writing from time to time. The notice shall deemed to have been served
upon the Party to whom it is given, if delivered by hand, upon delivery, if
given by post on expiration of three days of postage and if given by fax
upon acknowledged transmission thereof. Further the Parties agree that
the notice shall be served on the person specified herein by both the
Parties as the Designated Person.
7. Limitation of Liability
7.1 The Client acknowledge and agree that under no circumstance shall the
Bank or E-Connect be liable for any direct, indirect, incidental, special,
punitive or consequential loss, damage or expense (which shall include
any loss of profit or revenue, any loss of goodwill, any loss of business
opportunity, or any failure to realize expected savings), of any nature or
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kind, howsoever arising, whether in contract, in tort or otherwise, even if
the Bank or E-Connect was deemed to be aware of the possibility of such
damages.
9. Miscellaneous
9.1 Any amendment to this Agreement shall be effective only if mutually
agreed by all the Parties, in writing.
9.3 The relationship of the Parties is for this Client only and this Agreement
will not establish any relationship of principal and agent or Employer and
Employee, Partnership between ICICI Bank and E-connect.
IN WITNESS WHEREOF the Parties hereto have executed this Agreement on the day,
month and year first hereinabove mentioned.
Signed and Delivered by PUDA (Punjab Urban Planning & Development Authority),
the within named Client, by the hands of ________________________, its authorized
signatory.
Witness:
Signed and Delivered by E-Connect Solutions Private Limited, the within named E-
Connect, by the hands of ________________________, its authorized signatory.
Witness:
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Signed and Delivered by ICICI Bank, the within named ICICI Bank, by the hands
of __________________________, its authorized signatory.
Witness:
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Terms of Reference as Annexure-1
1. Scope of Work
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1.1.1.3 Others Services:
Certificate of Registration as Estate Agent
Certificate of Registration as Promoter
Sanction of Building Plans-Others
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1.1.3 Development testing , deployment and GO live of Software for
each process
1.1.3.1 E-Connect would be responsible for designing prototype of
the proposed solution.
1.1.3.2 Based on approval of prototype, coding and development of
proposed application would be undertaken.
1.1.3.3 Once the application is developed it will be hosted on staging
server for testing.
1.1.3.4 A team of dedicated testers would be deployed (Off-site) for
conducting testing such as performance testing, load runner
testing.
1.1.3.5 Once all issues/ bugs of the application are resolved,
Application will be deployed on production server for
successful go live.
1.1.3.6 Client has to provide signed UAT as user acceptance for each
process once application is successfully operational and made
Go-Live.
1.1.4 Maintenance
1.1.4.1 E-Connect will do the Maintenance of the developed
Application Software as per clause no. 1.8
1.2 Integration
1.2.1 E-Connect would be responsible for Integration of above services with
existing Database & Application Software
1.2.2 E-Connect would also integrate the application developed with
Digital Signature/E-Sign Services subscribed by Client
Payment Gateway
SMS/E-Mail Gateway
Whats App Integration if required.
1.3.1.5 Features to record all event data and display digital note sheets
1.6.2 E-Connect will deploy One Project Coordinator onsite for a period of
maximum 12 months who will be responsible for:
1.6.2.1 He will be the central technical point of contact for Client
1.6.2.2 He will submit the Project plan and milestones and update the
same on regular basis to client officials.
1.6.2.3 He will maintain and manage the issue management system
for logging all issues and managing them till their resolution
1.6.3 E-Connect will deploy One Business Analyst as required basis who
will be responsible for:
1.6.3.1 System Requirement Study;
1.6.3.2 SRS/Design documentation review and discussion
1.6.3.3 Client Interface for System Study, Requirement Gathering
1.6.3.4 Application prototype demonstration (during system
development).
1.6.4 E-Connect will deploy One Business Process Architect on as required
basis who will be responsible for:
1.6.4.1 Study the existing processes and existing workflows
1.6.4.2 Design the Digital process for each Application and hold
discussions with client officials.
1.6.4.3 Provide presentations of the proposed workflows and take
approvals from client.
1.6.5 E-Connect will also deploy team of Developers and testers Off-site
who will be responsible for doing the coding and testing.
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1.7 Provide Support for Shifting Existing Infrastructure
1.8.2 Beyond 12 months, Client has to enter into the Annual Maintenance
Contract for Existing and developed software application directly with
E-Connect
2. Responsibilities of Client
2.1 Client would provide Dedicated Project OIC team for discussions on
Process-Re-engineering
2.2 Appointment of a single technical point of contact for approval of SRS,
prototype & issuing UAT
2.3 Client would procure Digital Signatures/ Digital Signatures Services/Whats
app API’s.
2.4 Client would provide Payment Gateway
2.5 Client would provide Help-Desk Manpower for Citizens
2.6 Client would provide Data Centre Infrastructure including System Software
Licensing for hosting of the Application. Client would provide Remote access
to Application & Database Server. Client would provide Database/Application
Backup. Minimum Hardware Infra required is as under:
Sr.
Description Qty
No
Production Database Server
Xeon-4core /64GB RAM/ 2*300GB HDD/Windows
1. 1
Server 2008 standard 32 Bit / Oracle Database 11G
Database
Production Application Server
2. Xeon-4core /64GB RAM/ 2*300GB HDD/ Windows 1
Server 2008 Enterprise/ Windows IIS
Staging Application Server
3. Xeon-4core /32GB RAM/ 2*300GB HDD/ Windows 1
Server 2008 Enterprise/ Web Server
Staging Database Server
4. Xeon-4core /32GB RAM/ 2*300GB HDD/ Windows 1
Server 2008 Enterprise/ Web Server
5. Storage of Minimum 5TB 1
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(Capacity can be increased as per the increase in no of
Application)
3 Deliverables
3.2 Roll Out Acceptance (UAT) for each services. UAT would be provided by Core
Team of Client
4 Commercials
5 Payment Terms
5.1 20% of the payment against Submission & Approval of Design Document &
Prototype.
5.2 50% on deployment of services / software at PUDA Data Centre/ SDC/ 3rd
Party Data Centre on pro-rata basis.
5.3 30% on Payment would be made to ESPL after Go-Live of all above services
5.4 All the payments under scope of work will be made to E-connect on the
submitting the Tax invoice raised on ICICI bank Basis Satisfaction letter
issued by the client.
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Annexure 2
Development Authorities under the aegis of PUDA (Estate officer and Engineering
Divisions)
Sol
S.no. District Branch Name
id
1 AMRITSAR 0066 Amritsar-Lawrenceroad
2 AMRITSAR 0238 Amritsar-Hallbazar
3 AMRITSAR 0554 Amritsar-Khalsacollege
4 AMRITSAR 0608 Amritsar-RanjitAvenue
5 AMRITSAR 6588 Amritsar
6 AMRITSAR 6593 Amritsar-MajithaRoad
Amritsar-
7 AMRITSAR 1893 EastMohanNagar
8 AMRITSAR 2315 Amritsar - Batala road
9 AMRITSAR 2316 Amritsar - Majith Mandi
10 AMRITSAR 3665 Amritsar - Court Road
11 AMRITSAR 3667 Amritsar - Rani Ka Bagh
12 AMRITSAR 3606 Amritsar-Vallah Mandi
13 AMRITSAR 3666 Amritsar - Airport Road
14 AMRITSAR 3578 Amritsar-Chheretta
15 AMRITSAR 3742 Amritsar-Verka
16 BATHINDA 0163 Bathinda
17 BATHINDA 0556 Bathinda-Militarystation
18 BATHINDA 6590 Bhatinda
19 BATHINDA 2416 Bhatinda - Civil Lines
20 BATHINDA 3670 Bathinda - Tinkoni Chowk
21 BATHINDA 3671 Bathinda - Model Town
22 JALANDHAR 0082 Jallandhar
23 JALANDHAR 0273 Jallandhar-Adarshnagar
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Jallandhar-
24 JALANDHAR 0612 Newgrainmarket
25 JALANDHAR 1510 Jallandhar-Modeltown
26 JALANDHAR 1511 Jallandhar-Chhotibaradari
27 JALANDHAR 1512 Jallandhar-Civillines
28 JALANDHAR 3612 Jalandhar - Urban Estate
29 JALANDHAR 2176 Jalandhar - Rama Mandi
30 JALANDHAR 2467 Jalandhar- Industrial Area
31 JALANDHAR 2468 Jalandhar - Nakodar Road
Jalandhar - Basti Bawa
32 JALANDHAR 3429 Khel
33 JALANDHAR 3576 Jalandhar - Focal point
34 JALANDHAR 3732 Jalandhar Cantt
Jalandhar - Mai Hiran
35 JALANDHAR 4188 Gate
36 JALANDHAR 4323 Jalandhar - Railway Road
37 JALANDHAR 4322 Jalandhar - Maqsudan
Ludhiana-
38 LUDHIANA 0017 Ferozegandhimarket
39 LUDHIANA 0363 Ludhiana-Sundernagar
40 LUDHIANA 0413 Ludhiana-Modeltown
41 LUDHIANA 0578 Ludhiana-Jamalpur
42 LUDHIANA 0642 Ludhiana-Brsnagar
43 LUDHIANA 0880 Ludhiana-Kitchlunagar
44 LUDHIANA 0966 Ludhiana-Byepass
45 LUDHIANA 1515 Ludhiana-Dugri
46 LUDHIANA 1516 Mullanpurdakha
47 LUDHIANA 1517 Sahnewal
48 LUDHIANA 1674 Ludhiana-Sarabhanagar
49 LUDHIANA 6319 Ludhiana-Firestation
50 LUDHIANA 2180 Ludhiana - Focal Point
51 LUDHIANA 2377 Ludhiana - Civil Lines
Ludhiana - Pakhowal
52 LUDHIANA 3371 Road
Ludhiana - Industrial Area-
53 LUDHIANA 3367 A
54 LUDHIANA 2378 Ludhiana- Chaura Bazar
55 LUDHIANA 3364 Ludhiana - Rahon Road
56 LUDHIANA 3659 Ludhiana - Hambran Road
Ludhiana - Shingar
57 LUDHIANA 3660 Cinema Road
58 LUDHIANA 3661 Ludhiana - Field Ganj
Ludhiana - Bhadur Ke
59 LUDHIANA 3662 Road
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Ludhiana - Dhandari
60 LUDHIANA 3663 Kalan
SAHIBZADA AJIT SINGH
61 NAGAR 0058 Mohali
SAHIBZADA AJIT SINGH
62 NAGAR 1525 Mohali-Phasex
SAHIBZADA AJIT SINGH
63 NAGAR 1675 Mohali-Sector70
SAHIBZADA AJIT SINGH
64 NAGAR 6600 Sector-70,Mohali
SAHIBZADA AJIT SINGH
65 NAGAR 1896 Mohali - Phase 5
SAHIBZADA AJIT SINGH
66 NAGAR 3421 Mohali-Phase-7
SAHIBZADA AJIT SINGH
67 NAGAR 3407 Mohali - Phase 1
SAHIBZADA AJIT SINGH
68 NAGAR 3669 Mohali - Sector 67
SAHIBZADA AJIT SINGH
69 NAGAR 3855 Mohali - Phase 11
SAHIBZADA AJIT SINGH
70 NAGAR 4030 Mohali - Phase 3B2
71 GURDASPUR 3883 Dera Baba Nanak
72 PATIALA 0162 Patiala-Chottibaradari
73 PATIALA 0790 Patiala-Urbanestate
74 PATIALA 6603 Patiala
75 PATIALA 2513 Patiala - DLF Colony
76 PATIALA 3981 Patiala - Thapar University
77 PATIALA 3889 Patiala - Nabha Road
78 RUPNAGAR 0553 Ropar
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