How to Logically Delete Work

Items

Applies to:
Applies to ECC 6.0. For more information, visit the Business Process Expert homepage.

Summary
The Worldwide Workflow Survey respondents indicated they wanted continuing education regarding
Workflow. WARNING – this is not reversible. It should only be done if you want to stop the work flow and
cancel any open work items currently in agents’ inboxes. This could be used to clean up workflows with
errors for which a new workflow instance was started.
Author: Tammy Powlas
Company: Fairfax Water
Created on: 12 September 2010

Author Bio
Tammy Powlas works for Fairfax Water, is a SAP Mentor and ASUG volunteer with the BI and
BITI communities. She is SAP-certified in FI, CO, BW, SEM and ASAP.

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 How to Logically Delete Work Items

Table of Contents
Logically Deleting Work Items ....................................................................................................................... 3
Background: .............................................................................................................................................. 3
Steps to Execute Logically Delete Work Item ............................................................................................. 3
Related Content ............................................................................................................................................ 5
Disclaimer and Liability Notice ....................................................................................................................... 6

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 How to Logically Delete Work Items

Logically Deleting Work Items

WARNING – this is not reversible. It should only be done if you want to stop the work flow and cancel any
open work items currently in agents’ inboxes. This could be used to clean up workflows with errors for which
a new workflow instance was started.

Background:
If a work item is in ERROR status and you are not going to correct the work item, you may want to logically
delete the item to remove it from the agent’s inbox.

Steps to Execute Logically Delete Work Item

First click the link from the workflow log to open the top-level work item.

Use the menu path Edit -> Change. If you do not see this menu option, first Goto -> Technical work item
display. This varies based on the type of work item.

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 How to Logically Delete Work Items

Click EXECUTE next to LOGICALLY DELETE.

Click the Delete Button.

The workflow log should now be updated and the work item should be out of the agent’s workflow inbox.

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 How to Logically Delete Work Items

Related Content
Workflow Survey Response to Comments
2010 Workflow Survey Responses
Workflow Wiki FAQ
For more information, visit the Business Process Expert homepage

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 How to Logically Delete Work Items

Disclaimer and Liability Notice

This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not
supported by SAP. Changes made based on this information are not supported and can be overwritten during an upgrade.
SAP will not be held liable for any damages caused by using or misusing the information, code or methods suggested in this do cument,
and anyone using these methods does so at his/her own risk.
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or
code sample, including any liability resulting from incompatibility between the content within this document and the materials and
services offered by SAP. You agree that you will not hold, or seek to hold, SAP responsible or liable with respect to the conte nt of this
document.

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