Principles & Practices of MGMT Combined

LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Question Board members should have an independent sense of
judgment.
Correct Answer True
Your Answer False
True/False
Question Event management in India is an ancient activity.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer

Question Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer Process , Relationship
Select The Blank

Question Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer Computers
Select The Blank

Question The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-
coordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer Functional
Multiple Choice Single Answer

Question It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer information is basis of control

Question Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known as
Correct Answer Critical path method
Your Answer Critical path method

Question Application of general management functions to the insurance
sector is
Correct Answer co-ordinating , controlling , directing
Your Answer capitalizing
True/False
Question Lower level managers need EQ most.
Your Answer True

Question Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Monetary incentives , Job-based techniques , MBO techniques

Question Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service
, strong hold of nationalized players
Your Answer new players taking over the market , improved customer service
Match The Following

Question Correct Answer Your Answer
Service sector is not licensing system licensing system

influenced by this system
Functional management Management accounting This influences the service
challenges and taxation sector
Corporatization of Accountants Accountants
services
Reason for expansion of Failure to sustain an The service sector
service sector advantage in dominates the Indian
manufacturing activities economy
True/False
Question Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.
Correct Answer True
Your Answer True

Question In the complex new liberalized economy business families face
common problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value
Select The Blank

Question Individuals are encouraged to develop________,to speak out, to
challenge actions.
Correct Answer ideas
Your Answer ideas
Select The Blank

Question Business ________ is the calculation of probable events to
provide against future.
Correct Answer forecasting
Your Answer planning
Select The Blank

Question Being more attuned to the feelings of those you work with is a
benefit of ________.
Correct Answer Emotional Quotient
Your Answer Emotional Quotient

Question Communication forms the link between every individual and
between one group and the other groups, what are the main
facts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer concepts, opinions

Question RBI's present report on currency and finance divides the sector
into
Correct Answer consumer services , Govt. services , producer services
Your Answer consumer services , producer services
True/False
Question It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.
Correct Answer True
Your Answer True
True/False
Question Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer False

Question Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer Big type of organizations
Match The Following

Leading companies in this Whizcraft Entertainment Whizcraft Entertainment

sector of event Ltd, Midas Events, Ltd, Midas Events,
management Fountain Head Fountain Head
Problems faced by event In addition to the In addition to the
management industry entertainment tax, an entertainment tax, an
event management event management
company is also required company is also required
to pay service tax to pay service tax
Areas of operations in Celebrity management, Celebrity management,
event management television events television events
Definition of event Events are the Events are the
management occurrences designed for occurrences designed for
marketing interests marketing interests
Select The Blank

Question If you don't know what you want to achieve, don't call in the
________.
Correct Answer Consultant
Your Answer Subordinate
True/False
Question Peter Drucker various publications have sold about 5 -6 million
copies worldwide.
Correct Answer True
Your Answer True

Question Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks,

responsibility , Frontiers of Management
Your Answer Frontiers of Management , The practice of management ,
Management, tasks, responsibility

Question Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer F.W.Taylor

Question What is the set-up of an organization?
Correct Answer Relationships
Your Answer Communication
True/False
Question The Indian consumer does not see shopping as an end in itself.
Your Answer False

Question The major books on social and political analysis by Peter
Drucker are :
Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer The future of industrial man , The age of discontinuity , Drucker
on Asia

Question What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer Planning report
True/False
Question Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True

Question Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer related
Select The Blank

Question General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer 1971
Select The Blank

Question Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer entertainment
Select The Blank

Question Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ of
people for a common purpose.
Correct Answer togetherness
Your Answer confidence

Question Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting your

information , sticking to the facts
Your Answer examining the organizational environment , examining your
motives , verifying and documenting your information , sticking
to the facts
True/False
Question Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer True

Question Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation

, facilitates change in organisation
Your Answer ensures stability and balance , secures employees co -operation
Select The Blank

Question A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.
Correct Answer scientific
Your Answer strategic

Question The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as
Correct Answer Absenteeism , No. of accidents , Grievances
Your Answer Absenteeism , Grievances
Select The Blank

Question The concept of value and the concept of maximization of value
are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer Subjectivism

Question The family owned businesses like Tata and Birla, also face
major fears like
Correct Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer Right successor , Lack of professional management

Question The important point to be noted under the definition of learning
organizations is
Correct Answer Development of collective as well as individual learning
Your Answer Development of collective as well as individual learning

Question What is the fundamental tool employed by managers in directing
their subordinates ?
Correct Answer Order
Your Answer Decision

Question Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals

Question What does decoding mean ?
Correct Answer Message interpretation
Your Answer Message interpretation

LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5
Question Professional managers help organizations in chalking out which type of
strategies?
Correct Answer Corporate
Your Answer Corporate
Question Features of Management are as follows

Correct Answer goal oriented , universal , continuous process
Your Answer goal oriented , universal , continuous process
Question Management is multidisciplinary, it includes knowledge/ information from

Correct Answer economics , maths , psychology
Your Answer economics , maths , psychology
Question The external environmental factors that influence management are

Correct Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic,
Global,Ethical,Moral
Question : The Internal environmental factor that influence management are

answer : Place, Labour,machines,Money
Question The features of art is as follows

Correct Answer skill , knowledge , creativity
Your Answer skill , knowledge , creativity
Question Any discipline to be called as profession must fulfill the following conditions
Correct Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Your Answer requires definite period of learning , centralized rule making authority ,
Match The Following

Management can be applied everywhere Management is universal Management is

universal
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody can become a manager Anybody
can become a manager
Knowledge based decision-making . Instead of intuition Instead of intuition
Professional managers may Question of accountability of Performance Question of

accountability of Performance
have only salary-stake
Art Skill Skill
Code of Conduct Profession Profession
Predictive Power Science Science
1PP
Management Creative Dynamic
Professional Manager Dynamic Creative
Question Revenue model is a challenge in the service sector.

Correct Answer True
Your Answer True
Question The contribution of the service sector to GDP has been less than
proportionate to
Correct Answer employment
Your Answer employment
Question The scope for retailing in India is great as it is dominated by the________.

Correct Answer unorganized sector
Your Answer unorganized sector
Question Focus on savings and high bargaining interests of the consumer is an

obstacle in retail development in India.
Correct Answer True
Your Answer True
Question Events are occurrences designed for ________ interests.

Correct Answer marketing
Your Answer marketing
Question Which of the following is not an area of operation of event management?

Correct Answer banking
Your Answer banking
Question Name the leading event management companies in India

Correct Answer Midas , Pinnacle , Wizcraft
Your Answer Midas , Pinnacle , Wizcraft
Question Foreign insurance companies can appoint majority directors on the company
board.
Your Answer False
Question Life Insurance Corporation was nationalized by merging how many private
insurance companies?
Correct Answer 245
Your Answer 245
Question In the insurance sector the rules governing the foreign companies
Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Your Answer are 26% of equity participation , affect only special resolutions , do not appoint

Correct Answer new players taking over the market , improved customer service , strong hold
of nationalized players
Your Answer new players taking over the market , improved customer service , strong hold of
2PP
nationalized players
Question The objectives in corporate governance are

Correct Answer growth , stability , shareholders value maximization
Your Answer growth , stability , shareholders value maximization
Question Individuals are encouraged to develop________,to speak out, to challenge

actions.
Your Answer ideas
Question Learning from mistakes is often more powerful than learning from________.
Correct Answer Success
Your Answer Success
Question What criterion is that which the SBU must meet which is neither too large nor
too small?
Correct Answer Proper size
Your Answer Proper size
Question What is the authority for the SBU which is delegated to each person heading
it, and can adapt quickly to any environmental change?
Correct Answer Decision-making
Your Answer Decision-making
Question Intelligence quotient is the measurement of one's ?

Correct Answer Intelligence
Your Answer Intelligence
Question Decreased productivity is a cost of low IQ.

Your Answer False
Question Being ________ requires high level of optimism and persistence despite
rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
Question The experts who dealt in Behavioral Sciences are :

Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer Max Weber , Vilfredo Pareto , Elton Mayo
Question Under McKinsey's 7 S model, the soft S's are:

Correct Answer Style , Staff , Skills
Your Answer Style , Staff , Skills
Question Unity of command means that employees should receive orders from one
superior only.
Correct Answer True
Your Answer True
Question W.Edward Deming introduced quality control in Japan.

Correct Answer True
Your Answer True
Question The characteristics of knowledge worker would be
3PP
Correct Answer egoistic , right conscious
Your Answer egoistic , right conscious
Question The purpose of life is to raise from ________ to rajas

Correct Answer Tamas
Your Answer Tamas
Question It is said that waking and dream world are both illusions, according to
vedanta world as ________.
Correct Answer Maya Mithya
Your Answer Maya Mithya
Question Successful consultants should promote their consultancy through w hat ?

Correct Answer Network
Your Answer Network
Question Under the role of management consultant, consultant acts as a

Correct Answer Motivator , Leader , Counselor
Your Answer Motivator , Leader , Counselor
Question Planning is based on future conditions which are dynamic, hence it is said to
be
Correct Answer Flexible
Your Answer Continuous
Question The process of forecasting is based on

Correct Answer Future trends , Current analysis , Past performance
Your Answer Future trends , Current analysis , Past performance

Correct Answer True
Your Answer True
Question Advantage of delegation of authority results in prompt ________.

Question Delegation and decentralization are closely related to each other.

Correct Answer True
Your Answer True
Question the heart of administration is the directing function.

Correct Answer True
Your Answer True
Question Maintaining discipline and ________ those who perform properly, is an

element of direction.
Correct Answer controlling
Your Answer rewarding
Question Managerial function of control is the ________ and correction of performance

of various activities.
Correct Answer measurement
Your Answer measurement
Question Which modern trend calls for systematic attempt at controlling ?
4PP
Correct Answer Decentralisation
Your Answer Decentralisation
Question "Control maintains the equilibrium between ends and means, output and
efforts' by according to
Correct Answer Peter Drucker
Your Answer Peter Drucker
Question Management has been defined as the creation and direction of the internal
environment in an enterprise
Your Answer False creation and maintenance
Question Name the various characteristics of science

Correct Answer organized knowledge , cause and effect relationship , predictive power
Your Answer organized knowledge , cause and effect relationship , predictive power
Question Wrong medium of communication is a physical barrier.

Your Answer False
Question Govt. services comprise________, defence and social goods.

Correct Answer public administration
Your Answer public administration
Question Services are defined as the art and science of managing

Correct Answer the expectations of others , the experiences of people , the demands of the
customer
Your Answer the expectations of others , the experiences of people
Question How many billion dollars is our Retailing sector estimated to be?
Correct Answer $ 180 billion
Your Answer $ 180 billion
Question Corporate governance aims at

Correct Answer better transparency , ethics , accountability
Your Answer better transparency , ethics , accountability
Question ________is a tool for corporate governance.

Correct Answer communication
Your Answer communication
Question Deontological ethics believe that mature persons have inadequate capacity to
reason.
Your Answer False not inadeauate but adequate
Question To which environment is learning environment adaptive?

Correct Answer External
Your Answer External
Question Advantages of SBU's are

Correct Answer Quick response to environmental changes , Increased focus on products and
5PP
market , Facilitating development of General Managers
Your Answer Quick response to environmental changes , Maintaining a uniform corporate
image , Increased focus on products and market
Question Being more attuned to the feelings of those you work with is a benefit of
________.
Your Answer Empathy

Question Which famous management consultancy first adopted the 7 S model?

Correct Answer McKinsey & Co.
Your Answer McKinsey & Co.
Question The 7 S Framework first appeared in 'The Art of Japanese management' by

Richard Pascale and Anthony Athos in 1981.
Correct Answer True
Your Answer True
Question ________ says you are the product of your past and you are bound by past
activities.
Correct Answer Law of destiny
Your Answer Law of destiny
Question Which law states that 'you get what you deserve and not what you desire'
Your Answer Law of karma

Question In the complex new liberalized economy business families face common
problems such as
Your Answer Unproductive labour , Falling share value , Transnational attach
Question Indian business families are still avoiding joint ventures and tie-ups.
Your Answer False
Question The family owned businesses like Tata and Birla, also face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack of professional
management
Your Answer Right successor , Stumbling self confidence , Lack of professional management
Question What articulates the long-term goals of an enterprise ?

Correct Answer Vission Statement
Your Answer Vission Statement
Question ________ degree of delegation is that in which a superior states a particular

task to his subordinates and tells them to investigate on that task and report back.
Correct Answer Low
6PP
Your Answer Moderate
Question Organization as an establishment is considered as the ________ aspect of an

enterprise.
Correct Answer Physical
Your Answer Physical
Question An organization consists of individuals in which their formal roles and

structural positions bring them closer.
Correct Answer True
Your Answer True
Match The Following

Decentralization It is viewed as an extension of delegation It is viewed as an extension of

delegation
Organizing t is considered as a process, or any activity It is considered as a process, or any

activity
Delegation This means to give, offer, confer and allot a major part to subordinates This means to
give, offer, confer and allot a major part to subordinates
Span of management It is based on the manager of average ability It is based on the manager of
average ability
Match The Following

Organization as an establishment This is regarded as the physical aspect of an enterprise This is

regarded as the physical aspect of an enterprise
Organization as a corporate citizen This is regarded as the social aspect of an organization This
is regarded as the social aspect of an organization
Organization as a relationship This is more related with the formal and informal relationships This
is more related with the formal and informal relationships
Organization as a structure of authority This is created out of responsibility and accountability

structure This is created out of responsibility and accountability structure
Question Who said, the heart of administration is the directing function.

Correct Answer Dimock
Your Answer Dimock
Question Who said, 'Direction is telling people what to do and seeing that they do it to
the best of their ability'.
Correct Answer Dale
Your Answer Dale
Question ________ behaviour is obtained when there is a one-way transmission of

orders from superior to subordinates.
Correct Answer Linear
7PP
Your Answer Linear
Question Managers should be effective ________ so that they may influence the
activities of subordinates without dissatisfying them.
Correct Answer leaders
Your Answer leaders
Question The meaning and purpose of control is

Correct Answer knowing exactly what work is to be done , knowing that the work has been
done or being done , knowing immediately of any delays, hold ups
Your Answer knowing exactly what work is to be done , knowing that the work was not
favourable , knowing immediately of any delays, hold ups

Your Answer Globalisation
Question The larger the organisation, the more easier is the control process with respect
to overall results.
Your Answer False
Question Motivating a worker is to create a need and what else on the part of a worker to
better his present performance.
Correct Answer Desire
Your Answer Devotion
Question Under the kinds of motivation, employees are different individually yet, they
all want the following things from the job.
Correct Answer Job security , Congenial associates , Fair wages
Your Answer Job security , Congenial associates , Fair wages
Question The negative type of motivators will include

Correct Answer Fear , Force , Reprimands
Your Answer Fear , Force
Question Valency is the extent to which the outcome of the activity and its success
matters to the individual . (Level of motivation = Valency x Expectancy)
Correct Answer True
Your Answer True

Question Management is purposeful and what?
Correct Answer Goal oriented
Your Answer Goal oriented

Question Management exists at which levels of the organization?
Correct Answer All
Your Answer All
True/False
Question Management is just a list of functions.
8PP
Your Answer False
True/False
Question Science has no predictive power
Your Answer False
True/False
Question Professional management signifies separation of ownership and management.
Correct Answer True
Your Answer True

Question Communication barriers in the international environment are
Correct Answer Loss by transmission , Loss by poor retention , Poor listening
Your Answer Loss by transmission , Loss by poor retention , Natured evaluation
Match The Following

Selective Perception In communication this means that they hear what they want to hear and
ignore other information In communication this means that they hear what they want to hear and
ignore other information
Semantic Distortion This type of communication is said to be deliberate or accidental People

respond to information overload by disregarding certain information
Secrecy There is a large amount of information which is withheld bec' it will cause jealousy
Listening demand full attention and discipline
Oral Communication Frequently used by supervisors at the shop floor and by middle level
managers This type of communication is said to be deliberate or accidental
Select The Blank

Question Service sector has grown because of________.
Correct Answer contracting
Your Answer contracting

Question What is the meaning of no physical transferability of services?
Correct Answer intangibility
Your Answer intangibility

Question The service sector has expanded relentlessly in the past decades. Which of the
following events gave it pre-eminence?
Correct Answer explosion of information technology
Your Answer virtual stagnation in agriculture

Question Which of the options best describes the employment capacity of the retailing sector?
It is the
Correct Answer second largest employer after agriculture
Your Answer second largest employer after agriculture
9PP
Select The Blank

Question The various departments that an event management company will have are
Correct Answer creative , production , client servicing
Your Answer creative , production , client servicing
True/False
Question Foreign insurance companies can appoint majority directors on the company board.
Your Answer False


Question Audit is an effective tool of corporate governance and can act/enable
Correct Answer self-regulation
Your Answer self-regulation

Question The channels through which corporate governance may bear on performance are
activated through several structural and institutional factors as follows
Correct Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.
Your Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.

Select The Blank

Question The concept of corporate governance has been attracting________in India.
Correct Answer public attention
Your Answer public attention
Select The Blank

Question ________organizations have systems, mechanisms and processes in place.
Correct Answer Learning
Your Answer Learning

Question Name the growing developer and publisher software created by SBU's to handle
product development for each of the segments like child, youth entertainment etc.
Correct Answer Mindscape
Your Answer Mindscape
10PP
Question People with high EQ understand people's which factor ?
Correct Answer Expectations
Your Answer Expectations

Question EQ is born largely in the neurotransmitters if the brains limbic system that governs
Correct Answer drives , impulses , feelings
Your Answer drives , impulses , feelings
Select The Blank

Question Being ________ requires high level of optimism and persistence despite rejection.
Select The Blank

Question Henry Fayol finds ________ and responsibility to be related, with the latter arising
from the former.
Correct Answer Authority
Your Answer Authority

Question Which is the second factor of the 7S model?
Correct Answer Structure
Your Answer Structure
True/False
Correct Answer True
Your Answer True

Question What did chanakya write ?
Correct Answer Arthashastra
Your Answer Arthashastra
True/False
Question India should borrow management skill from other countries but one should never
borrow the use of the mechanical arts and applied sciences -
Your Answer False
True/False
Question Gita has nothing to do with leadership in management
Your Answer False
True/False
Question Posture' and Observance' are not included under the 'yogic' exercises
Your Answer False

Question What is lacking in Indian business companies management ?
Correct Answer Professionalism
Your Answer Professionalism
11PP
Question The main strategies adopted by business families for growth are
Correct Answer Raising their capital , Appoint professional manager , Technology upgradation
Your Answer Raising their capital , Appoint professional manager , Technology upgradation
True/False
Question Business families have started spending more on research and development.
Correct Answer True
Your Answer True
Select The Blank

Question Many families were running the business with a law ________ stake of 15% to 20%.
Correct Answer Capital
Your Answer Capital

Question Planning is based on future conditions which are dynamic, hence it is said to be
Your Answer Flexible

Question What is indispensable to accurate internal budgeting and to setting financial and
expansion policies.
Correct Answer Sales forecasting
Your Answer Specific industry forecasts

Question The steps included in the process of MBO are
Correct Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Recycling of objectives
Your Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Recycling of objectives

Question Some of the limitations of business planning are
Correct Answer Time Consuming , Expensive device , Heavy cost of planning
Your Answer Grievances , Expensive device , Heavy cost of planning

Question The term 'span of control' is also referred to as:
Correct Answer Span of management , Span of supervision , Span of authority
Your Answer Span of management , Span of supervision , Span of authority

Question Principles of effective delegation are:
Correct Answer Train the subordinates , Reward delegation , Appropriate reporting system
Your Answer Train the subordinates , Reward delegation , Appropriate reporting system
True/False
Question Span of management is normally related to organization structure.
Correct Answer True
Your Answer False
Select The Blank

Question Control, like other elements of management process has to be ________ and not an
12PP
emergency operation
Correct Answer continuous
Your Answer corrective
Select The Blank

Question In an organisation the reports that are in the form of graphs, tables etc, are called
________
Correct Answer statistical reports
Your Answer statistical reports

Question This is a type of motivational technique training given to the groups of managers
themselves so that they may behave with and motivate their subordinates better.
Correct Answer Sensitivity training
Your Answer Management training
Select The Blank

Question Morale is the term usually applied to armed forces during war time and athletics
teams. It refers to team spirit and ________ of people for a common purpose.
Your Answer initiative
Match The Following

Theory X Both men and boss participate and jointly determine each individual's major areas of
responsibility. People do not have ambitions and they try to shirk responsibility
Theory Y People do not have ambitions and they try to shirk responsibility The average human
beings, under proper conditions, do not shirk responsibility.
MBO technique Autocratic, democratic styles of leadership have their own implications for
employee motivation. Both men and boss participate and jointly determine each individual's major
areas of responsibility.
Leadership Technique The average human beings, under proper conditions, do not shirk
responsibility. Autocratic, democratic styles of leadership have their own implications for
employee motivation.
LIST OF ATTEMPTED QUESTIONS AND ANSWE RS

Question Profession requires definite period of what?

Question Professional managers help organizations in chalking out which type of strategies?

13PP

Question Science as a discipline has the following features
Correct Answer body of organized knowledge , establishes cause and effect relationship
Your Answer body of unorganized knowledge , establishes cause and effect relationship , non-
predictive


Question What hampers organisational communication ?
Correct Answer Barrier
Your Answer Barrier

Question The lack of communication leads to
Correct Answer information gap , disintegration , deviation from performance
Your Answer information gap , disintegration , deviation from performance

Question The activities of the communicator while communicating a message will include,
Correct Answer ideation , encoding , transmission
Your Answer encoding , response
Select The Blank

Question ________ with sympathy can reduce some of the daily frustrations in organised life
and result in better communication.
Correct Answer Listening
Your Answer Listening
Select The Blank

Question Producer services are trade,________communication and financial services.
Correct Answer transport
Your Answer transport

Question Services need support functions to assist its operation, they are
Correct Answer transport, telecom, power
Your Answer transport, telecom, power

Question Govt. services would essentially entail
Correct Answer social goods and public administration
Your Answer social goods and public administration

Question Which of the options mentioned below would be categorized as a Franchisee store?
14PP
Correct Answer Footwear stores
Your Answer Super Markets

Question What is one of the most significant inhibitors in customer preference while purchasing
perishable items in retail?
Correct Answer proximity of markets
Your Answer customer preference to brands

Question An Indian consumer is
Correct Answer one of the most diverse and demanding
Your Answer one of the most diverse and demanding
True/False
Question The unorganized sector is mainly concentrated in metropolitan cities.
Your Answer True
Match The Following

Problems faced by event management industry In addition to the entertainment tax, an event
management company is also required to pay service tax In addition to the entertainment tax, an
event management company is also required to pay service tax
Areas of operations in event management Celebrity management, television events Celebrity

management, television events
Definition of event management Events are the occurrences designed for marketing interests
Events are the occurrences designed for marketing interests
Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas
Events, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head

Your Answer interactive

Question State Bank of India has collaborated with which foreign insurance company?
Correct Answer Cardiff
Your Answer Cardiff
True/False
Question The financial structure is not one of the five channels of corporate governance.
Your Answer False

Question Which ethical concept argues/emphasizes that all mature persons have adequate
capacity to reason and that ethical rules can be desired from such reasons?
Correct Answer Deontological Ethics
Your Answer Demological Ethics
15PP
Select The Blank
Question Unethical acts are a result of________.
Correct Answer Unawareness and insensitivity to issues
Your Answer Unawareness and insensitivity to issues
Select The Blank

Question Loyalty to the________should occupy the place before loyalty to the organization.
Correct Answer country
Your Answer society

Question The products that are grouped under strategic business units share common factors,
like
Correct Answer underlying technology , the market , the skill
Your Answer underlying technology , the market , the skill

Question Multiple Choice Multiple Response
Correct Answer Loyalty , Devotion
Your Answer Loyalty , Devotion

Question Peter Drucker is an expert on :
Correct Answer Japanese art , History of technology , History of American statesman
Your Answer Japanese art , History of technology , History of American statesman
Select The Blank

Question Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer Practice
Your Answer Practice
True/False
Question Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer True
Your Answer True
True/False
Question Samartha Ramdas contributed to the conception of administration and management
Correct Answer True
Your Answer True
True/False
Question Indian companies because of confused status have lacked self-confidence.
Correct Answer True
Your Answer True
Select The Blank

Question One of the fears family owned businesses fear is the successful planning to the get
the right person after the business ________.
Correct Answer Pioneer
Your Answer Pioneer

Question Successful consultants should promote their consultancy through what ?
16PP
Your Answer Network

Question International consultancy is said to be
Correct Answer Glamorous , Challenging , Trendy
Your Answer Glamorous , Challenging , Trendy
True/False
Question You should never measure the process and develop tools that will measure your
progress.
Your Answer False
Select The Blank

Question ________ provide all types of help required to make the business more efficient and
profitable.
Correct Answer Consultants
Your Answer Consultants

Question The defination of decision involves following characteristics
Correct Answer Involves Rationality , Involves Commitment , Involves Mental Process
Your Answer Involves Rationality , Involves Commitment , Involves Mental Process
True/False
Question Decision-Making is a process of making a choice of poor alternatives.
Your Answer False
True/False
Question Procedures establish a useful method of doing work and thus it can eliminate friction
between departments.
Correct Answer True
Your Answer True
Select The Blank

Question As Koonfz comments, ________ is deciding in advance what to do, how to do it and
who is to do it.
Correct Answer Planning
Your Answer Planning

Question Functional authority works only when,
Correct Answer Assignment is clarified , The subordinates are allowed to participate ,
Feedback control is established
Your Answer Assignment is clarified , The subordinates are allowed to participate , Feedback
control is established

Question Features of direction would be
Correct Answer Pervasive function , Communication , Continuous process
Your Answer Pervasive function , Communication

Question Some of the external factors that limit control are
Correct Answer govt. policies , market changes , economic changes
17PP
Your Answer govt. policies , market changes , economic changes

Question David McClelland identified three motives which compare with Maslow's higher
ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3.
Achievement -
Correct Answer Self-actualisation
Your Answer Self-actualisation

Your Answer Security technique , Monetary incentives , Job-based techniques

Question David C Mc Celland identified three motives those are
Correct Answer Affiliation , Power , Achievement
Your Answer Affiliation , Power , Achievement
Match The Following

Worker's Desires It includes affection belongings, acceptance, friendship Basic human need of
food, clothing and shelter
Management Desires Safe, healthy working conditions economic security Lowest cost per unit,
Intelligent initiative
Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others
Social or Affiliation Basic human need of food, clothing and shelter It includes affection
belongings, acceptance, friendship
18PP
True/False
Question Board members should have an independent sense of
judgment.
Correct Answer True
Your Answer False
True/False
Your Answer False

Select The Blank

Select The Blank




sector is
True/False
Your Answer True


Match The Following


services
True/False
Correct Answer True
Your Answer True

Select The Blank

challenge actions.
Your Answer ideas
Select The Blank

Select The Blank



into
True/False
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer False

Match The Following


management industry entertainment tax, an entertainment tax, an
event management event management
company is also required company is also required
to pay service tax to pay service tax
Select The Blank

________.
True/False
copies worldwide.
Correct Answer True
Your Answer True

Correct Answer The practice of management , Management, tasks,

responsibility , Frontiers of Management


True/False
Your Answer False

Drucker are :
on Asia
on Asia

True/False
Correct Answer True
Your Answer True

Your Answer related
Select The Blank

Correct Answer 1972
Your Answer 1971
Select The Blank

Select The Blank



motives , verifying and documenting your information , sticking
to the facts
True/False
Correct Answer True
Your Answer True

Correct Answer ensures stability and balance , secures employees co-operation

Your Answer ensures stability and balance , secures employees co -operation
Select The Blank


Select The Blank


major fears like

organizations is




True/False
Question Board members should have an independent sense of judgment.
Correct Answer True
Your Answer False
True/False
Your Answer False

Select The Blank

Select The Blank




sector is
True/False
Your Answer True


Match The Following


services
True/False
Correct Answer True
Your Answer True

Select The Blank

challenge actions.
Your Answer ideas
Select The Blank

Select The Blank



into
True/False
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer False

Match The Following


management industry entertainment tax, an entertainment tax, an event
event management management company is
company is also required also required to pay
to pay service tax service tax
Select The Blank

________.
True/False
copies worldwide.
Correct Answer True
Your Answer True

Correct Answer The practice of management , Management, tasks, responsibility

, Frontiers of Management


True/False
Your Answer False

Drucker are :
on Asia
on Asia

True/False
Correct Answer True
Your Answer True

Your Answer related
Select The Blank

Correct Answer 1972
Your Answer 1971
Select The Blank

Select The Blank



motives , verifying and documenting your information , sticking to
the facts
True/False
Correct Answer True
Your Answer True

Correct Answer ensures stability and balance , secures employees co-operation ,

facilitates change in organisation
Your Answer ensures stability and balance , secures employees co-operation ,
facilitates change in organisation
Select The Blank


Select The Blank


Question The family owned businesses like Tata and Birla, also face major
fears like

organizations is





Question Some tips for improving written communication would be
Correct Answer Use simple words and phrases , Use short and familiar words , Avoid
unnecessary words
Your Answer Use short and familiar words , Avoid unnecessary words , Use simple
words and phrases
True/False
Question Indian business families are still avoiding joint ventures and tie-ups.
Your Answer False
Select The Blank

Question Maharishi Institute of Management has ________ centres in India and
abroad.
Correct Answer 18
Your Answer 20

Question Who said, “Management is the creation and maintenance of internal
environment in an enterprise, where individuals working in groups can perform
efficiently and effectively towards the attainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer Koontz & O ‘Donell

Question This is one of the good control system where the system should confirm to
the nature and needs of the activity or position sought to be controlled
Correct Answer Suitability
Your Answer Corrective
Match The Following

Decision-making These are the first step leading to the attainment of objectives. This is a
choice whereby a person form a conclusion about a situation
Forecasting These are the goals established towards which the organisation activities are
directed These are tomorrow's expectation, based on yesterday's achievements and to-
day's plans.
Planning These are specific required action or non-actions, allowing no discretion These
are the first step leading to the attainment of objectives.
Objectives These are tomorrow's expectation, based on yesterday's achievements and to-
day's plans. These are the goals established towards which the organisation activities are
directed

Question Who said, “Management is management of Men, Money, Machinery
Materials and Information?”
Correct Answer Anonymous
Your Answer Anonymous

Question Indian companies are neither technically nor financially sound, they are
always under the threat of
Correct Answer Takeovers
Your Answer Restructuring

Question Of which type of knowledge is science a body of?
Correct Answer Organized
Your Answer Specific
Select The Blank

Question ________organizations have systems, mechanisms and processes in place.
Your Answer Modern

Question The different kinds of relationships for selecting the span of control would be
:
Correct Answer Cross relationship , Direct group , One to one
Your Answer One to one , Cross relationship , Direct group
Select The Blank

Question The process of control is complete only when the organisation take ________
action.
Correct Answer corrective
Your Answer corrective
Match The Following

Management Creative Profession
Professional Manager Dynamic Dynamic

Art Skill Creative
Code of Conduct Profession Science
Predictive Power Science Skill

Question Planning is mainly concerned with looking ahead in the future, what is it that
provides the necessary raw material for correct planning ?
Correct Answer Forecasting
Your Answer Forecasting

Question How many rules govern Indian and Foreign insurance companies?
Correct Answer 12
Your Answer 13
True/False
Question According to Theory Y, people lack self-motivation and require to be
externally controlled and closely supervised in order to get the maximum output for them.
Your Answer True

Question Research into the average Indian buying habits have brought about the
following facts
Correct Answer they prefer to pay in cash , they like to touch and feel the merchandise
, they want attention to be given to all members of their group
Your Answer they prefer to pay in cash , they like to touch and feel the merchandise ,
they want attention to be given to all members of their group
Select The Blank

Question Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer Practice
Your Answer Practice

Question The names of the experts who have given recent contribution to management
are:
Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker
Your Answer William Ouchi , Elton Mayo , W.Edward Deming

Question Motivating a worker is to create a need and what else on the part of a worker
to better his present performance.
Correct Answer Desire
Your Answer Devotion

Question Empathy is particularly important today as a component of leadership for the
following
Correct Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talent
Your Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talent
True/False
Question Correction of deviations is the point at which control can be seen as a part of
the whole system of management and can be related to other managerial functions.
Correct Answer True
Your Answer True
True/False
Question Decision-making is a primary part of the managerial process.
Correct Answer True
Your Answer True

Question What does Maslow propound about the five needs ?
Correct Answer Hierarchy
Your Answer Levels

Question Who said, “Management is a multiple organ that manages a business,
manages a manager and manages workers and work”?
Select The Blank

Question ________is at the core of corporate governance.
Correct Answer trust
Your Answer audit


Question The service sector has grown because of reasons mentioned below
Correct Answer tendency of distributing specialized knowledge and technology capital
for labour in the manufacturing industry , technology no longer gives a competitive edge
to manufacturing activities in the global scenario , as income increases, consumer
demands for services increase faster than those for goods
Your Answer tendency of distributing specialized knowledge and technology capital
for labour in the manufacturing industry , as income increases, consumer demands for
services increase faster than those for goods , a change in customer demand pattern from
traditional to modern, global stds
True/False
Question The financial structure is not one of the five channels of corporate
governance.
Your Answer False

Question The activities of the communicator while communicating a message will
include,
Your Answer ideation , encoding , transmission
True/False
Question The service sector has not corporatised itself.
Your Answer False

Question The service sector has expanded relentlessly in the past decades. Which of
the following events gave it pre-eminence?
Correct Answer explosion of information technology
Your Answer explosion of information technology
Select The Blank

Question Actuary is one who specializes in the________of insurance.
Correct Answer mathematics
Your Answer science

Question The family owned businesses like Tata and Birla, also face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack of professional
management
Your Answer Right successor , Stumbling self confidence , Lack of professional
management

Question The various departments that an event management company will have are
Correct Answer creative , production , client servicing
Your Answer creative , production , client servicing
Select The Blank

Question High morale is likely to be associated with superior motivation and low
morale with ________, and a lack of drive.
Correct Answer frustration
Your Answer stress
Select The Blank

Question Loyalty to the________should occupy the place before loyalty to the
organization.
Correct Answer country
Your Answer society

Question The qualities that matter for International teamwork are,
Correct Answer Mutual respect , Sense of time , Team spirit
Your Answer Mutual respect , Sense of time , Team spirit
Select The Blank

Question In an organisation the reports that are in the form of graphs, tables etc, are
called ________
Correct Answer statistical reports
Your Answer statistical reports
True/False
Question It is said that always lines of communication should be open.
Correct Answer True
Your Answer True
True/False
Question MBO method has been evolved by Peter Drucker (1955).
Correct Answer True
Your Answer True
Select The Blank

Question Consultants must conduct diagnosis to redefine ________.
Correct Answer Problem
Your Answer Projects

Question The Indian retail sector is behind Taiwan although its retail industry is
estimated to be around $40 billion only, this is because of its
Correct Answer 81% penetration
Your Answer 60% penetration
True/False
Question Event management has to pay only entertainment tax not the service tax.
Your Answer True
True/False
Question Service sector in India dominates half of our national income.
Correct Answer True
Your Answer True
Select The Blank

Your Answer Tamas

Question "The structure of consumer demand in India is like an iceberg". What is the
rationale behind this statement?
Correct Answer we see only parts of ready potential on the surface
Your Answer we see only parts of consumers on the surface
LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5

Question Professional managers help organizations in chalking out which type of strategies?



Question The external environmental factors that influence management are
Correct Answer economic changes , political , technological
Your Answer economic changes , political , technological

Question Management is the combination of
Correct Answer arts , science , profession
Your Answer arts , science , profession

Question The features of art is as follows
Correct Answer skill , knowledge , creativity
Your Answer skill , knowledge , creativity

Match The Following

Management can be applied everywhere Management is universal Management is universal
Manager does not require any specific qualification Anybody can become a manager Anybody
can become a manager
Knowledge based decision-making. Instead of intuition Instead of intuition
Professional managers may have only salary-stake Question of accountability of Performance

Question of accountability of Performance
Match The Following

Art Skill Skill
Code of Conduct Profession Profession
Predictive Power Science Science
Management Creative Dynamic
Professional Manager Dynamic Creative
True/False
Question Revenue model is a challenge in the service sector.
Correct Answer True
Your Answer True

Question The contribution of the service sector to GDP has been less than proportionate to
Correct Answer employment
Your Answer employment
Select The Blank

True/False
Question Focus on savings and high bargaining interests of the consumer is an obstacle in
retail development in India.
Correct Answer True
Your Answer True
Select The Blank

Question Events are occurrences designed for ________ interests.
Correct Answer marketing
Your Answer marketing

Question Which of the following is not an area of operation of event management?
Your Answer banking

True/False
Question Foreign insurance companies can appoint majority directors on the company board.
Your Answer False

Question Life Insurance Corporation was nationalized by merging how many private insurance
companies?
Correct Answer 245
Your Answer 245

Question In the insurance sector the rules governing the foreign companies
Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint
Your Answer are 26% of equity participation , affect only special resolutions , do not appoint


Select The Blank

Question Individuals are encouraged to develop________,to speak out, to challenge actions.
Your Answer ideas
Select The Blank

Question Learning from mistakes is often more powerful than learning from________.
Correct Answer Success
Your Answer Success

Question What criterion is that which the SBU must meet which is neither too large nor too
small?
Correct Answer Proper size
Your Answer Proper size

Question What is the authority for the SBU which is delegated to each person heading it, and
can adapt quickly to any environmental change?

True/False
Your Answer False
Select The Blank

Question Being ________ requires high level of optimism and persistence despite rejection.


True/False
Question Unity of command means that employees should receive orders from one superior
only.
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True

Select The Blank

Your Answer Tamas
Select The Blank

Question It is said that waking and dream world are both illusions, according to vedanta world
as ________.

Question Successful consultants should promote their consultancy through what ?
Your Answer Network

Question Under the role of management consultant, consultant acts as a

Question Planning is based on future conditions which are dynamic, hence it is said to be
Your Answer Continuous
Question The process of forecasting is based on
Correct Answer Future trends , Current analysis , Past performance
Your Answer Future trends , Current analysis , Past performance
True/False
Correct Answer True
Your Answer True
Select The Blank

Question Advantage of delegation of authority results in prompt ________.
True/False
Question Delegation and decentralization are closely related to each other.
Correct Answer True
Your Answer True
True/False
Question the heart of administration is the directing function.
Correct Answer True
Your Answer True
Select The Blank

Question Maintaining discipline and ________ those who perform properly, is an element of
direction.
Correct Answer controlling
Your Answer rewarding
Select The Blank

Question Managerial function of control is the ________ and correction of performance of
various activities.
Correct Answer measurement
Your Answer measurement

Your Answer Decentralisation

Question "Control maintains the equilibrium between ends and means, output and efforts' by
according to

Question Some of the popular forecasts are
Correct Answer Specific industry forecast , Demand forecast , Sales
forecast
Your Answer Demand forecast , Sales forecast , Specific industry
forecast
Select The Blank

Question There are ________ forces of competition.
Correct Answer Five
Your Answer Five

Question What is the fundamental tool employed by managers in
directing their subordinates ?
Your Answer Order
Match The Following

Definition of Management is Management is
Management management of men, management of men,
money, machinery, money, machinery,
materials and materials and information
information
Koontz and O'Donell Management is the Management is the
creation and creation and
maintenance of internal maintenance of internal
environment in an environment in an
enterprise enterprise
Peter Drucker Management is a multi- Management is a multi-
purpose organ that purpose organ that
manages a business, manages a business,
manages workers and manages workers and
work work
Appley L Management is Management is
management of people management of people
and not the direction of and not the direction of
things things

Question Whose feelings and difficulties should the manager know
for direction to become effective ?
Correct Answer Subordinates
Your Answer Subordinates
Select The Blank

Question ________means that private and foreign investors can
participate in the Indian Insurance Sector.
Correct Answer Liberalization
Your Answer Liberalization

Question The old control techniques which were used through
years are
Correct Answer Unity of policies , break-even analysis , budgetary control
Your Answer Unity of policies , break-even analysis , budgetary control

Question How many event management companies are there in
Pune?
Correct Answer 215
Your Answer 215

Question Objectives can be classified as
Correct Answer On the basis of time , On the basis of functions , On the
basis of levels
Your Answer On the basis of time , On the basis of functions , On the
basis of levels
True/False
Question Management is the combination of Arts, Science and
profession.
Correct Answer True
Your Answer True
True/False
Question Good competitive skills are a potential external
opportunity of learning organizations
Your Answer False

Question Under the kinds of motivation, employees are different
individually yet, they all want the following things from the
job.
Correct Answer Job security , Congenial associates , Fair wages
Your Answer Job security , Congenial associates , Fair wages
True/False
Question Fast food chains are not a corporatised service.
Your Answer False
True/False
Question Management is always defined as dynamic, universal,
ever-changing subject.
Correct Answer True
Your Answer True

Question Planning is mainly concerned with looking ahead in the
future, what is it that provides the necessary raw material
for correct planning ?
Select The Blank

Question ________establishes, cause and effect relationship.
Correct Answer science
Your Answer science

Question Fredrick Winslow Taylor's Mechanism of scientific
management includes,
Correct Answer Scientific task setting , Planning task setting ,
Standardization of tools
Your Answer Scientific task setting , Planning task setting ,
Standardization of tools

Question Management is multidisciplinary, it includes knowledge
from
Correct Answer Psychology , Economics , Maths
Your Answer Psychology , Economics , Maths
Question To which practice is the term "corporate governance"
given?
Correct Answer Management
Your Answer Management

Question The important point to be noted under the definition of
learning organizations is

Question According to Dr. Chakraborty's in his model II, he
advocates and gives preference to
Correct Answer Wisdom worker
Your Answer Wisdom worker
True/False
Question Under pre-requisites of planning performance budgeting is
meaningful without control.
Your Answer False

Question Which famous management consultancy first adopted the
7 S model?
Correct Answer McKinsey & Co.
Your Answer McKinsey & Co.
Select The Blank

Question Many families were running the business with a law
________ stake of 15% to 20%.
Correct Answer Capital
Your Answer Capital
Select The Blank

Question A new sector has emerged in modern times, known as
________ management.
Correct Answer event
Your Answer event

Question According to Urwick, features of good plan is that which is
Correct Answer sample , balanced , flexible
Your Answer sample , balanced , flexible
Select The Blank

Question ________ thinks that all knowledge is not subjective and
he is self-conceit to possess it.
Correct Answer Knowledge worker
Your Answer Knowledge worker
Select The Blank

Question ________ is effective only in big organizations.
Correct Answer Decentralization
Your Answer Decentralization
Select The Blank

Question ________ helps in adjusting to uncertainties in assessing
work situations and the effective delivery of services even
under worst condition.
Correct Answer Malleability
Your Answer Malleability
True/False
Question Financial institutions should maintain a close relationship
to seek a seat on the board.
Your Answer False

Question This is one of the method of checking performance where
many business executives insist on making frequent visits
to their plants so that they can see for themselves for real
state of affairs
Correct Answer Personal observation
Your Answer Personal observation

Question Companies like Godrej, Infosys are arranging which
sessions for their employees
Correct Answer Yoga
Your Answer Yoga
Match The Following

Functional management Management Management accounting
challenges accounting and taxation and taxation
services
Reason for expansion of Failure to sustain an Failure to sustain an
service sector advantage in advantage in
manufacturing activities manufacturing activities
influenced by this
system

Question Name the tactics used in the intensity of rivalry amongst
existing competitors.
Correct Answer Price competition , Advertising battles , Product
introduction
Your Answer Price competition , Advertising battles , Product
introduction

Question Name one of the disadvantages of strategic business
units
Correct Answer Distortion of information
Your Answer Distortion of information
Select The Blank

Question It is said that waking and dream world are both illusions,
according to vedanta world as ________.


Question RBI's present report on currency and finance divides the
sector into
Your Answer consumer services , Govt. services , producer services
True/False
Your Answer False
Question At which levels of the organization does management
exist?
Correct Answer Top-level
Your Answer Top-level
Select The Blank

Question General Insurance corporation was nationalized
in________.
Correct Answer 1972
Your Answer 1972
Select The Blank

Question Philosophy of scientific management says that science is
not a rule of ________.
Correct Answer Thumb
Your Answer Thumb

Question The components of competitive analysis are :
Correct Answer Future goals , Current strategy , Capabilities
Your Answer Future goals , Current strategy , Capabilities
True/False
Question Human thoughts are classified under Tamas Rajas and
Hettwa
Your Answer False

Question Ethical concepts include:
Correct Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
Your Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
True/False
Question Direction initiates at the bottom level in the organisation
and follows to top through the hierarchy.
Your Answer False
True/False
Question Henry Fayol was born in England.
Your Answer False
Score Card
Result for this Assignment

Assignment Date 10/01/2006
Number of Correct Questions 41
Number of Skipped Questions 4
Number of Wrong Questions 6
Total Questions attempted 51

Total Marks obtained 90 Out of 100.
Result Pass
Select The Blank

Question The service sector has expanded because of the virtual
stagnation of the________sector.
Correct Answer agricultural
Your Answer agricultural
Select The Blank

Question ________ is one of the major barriers to entry.
Correct Answer Government policy
Your Answer Government policy
True/False
Question The financial structure is not one of the five channels of
corporate governance.
Your Answer False
True/False
Question Wrong medium of communication is a physical barrier.
Your Answer False

Question How many event management companies are there in Pune?
Correct Answer 215
Your Answer 215

Question What is proving that it is EQ more than IQ that underpins many
of the best decisions.
Correct Answer Science
Your Answer Science
True/False
Question The contribution of the service sector to the employment
generation has been proportionate.
Your Answer False

Question What is that the consultant must be able to recognise about the
client's future needs ?
Correct Answer Vision
Your Answer Vision

Question Name one of the factors that govern the span of management.
Correct Answer Type of work
Your Answer Type of co-ordination
Select The Blank

Question It is said that, 'Don't follow practices of delegation on ________'.
Correct Answer Paper
Your Answer Paper

Question What are the common challenges faced by the retail business?
Correct Answer Special mindset to develop special strategies , Coping with the
change
Your Answer Special mindset to develop special strategies , Coping with the
change


Your Answer examining your motives , verifying and documenting your
Select The Blank

Your Answer Consequentialism
Select The Blank

Question ________ thinks that all knowledge is not subjective and he is
self-conceit to possess it.
Correct Answer Knowledge worker
Your Answer Knowledge worker

Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place

Question Few of the management principles given by Henry Fayol are:
Correct Answer Division of work , Discipline , Authority and responsibility
Your Answer Division of work , Discipline , Authority and responsibility
Select The Blank

Question Latest approach signifies organization has a part of ________
system.
Correct Answer Social
Your Answer Social
Select The Blank

Question Being ________ requires high level of optimism and persistence
despite rejection.
True/False
Question Every manager in an organisation gives direction to his
subordinates as a superior and receives direction as
subordinate from his superior.
Correct Answer True
Your Answer True
True/False
Question According to Swami Vivekananda people have intuition or
sacred power to face difficult task.
Correct Answer True
Your Answer True
True/False
Question Robert Owen was a railroad builder in America.
Your Answer False

major fears like
Your Answer Right successor , Stumbling self-confidence , Lack of
Select The Blank

Question Business ethics can be defined as the study of what
is________for the business.
Correct Answer good and right
Your Answer good and right
Select The Blank

Question Services need efficient________, transport roads and power
just as much as industry and agriculture.
Correct Answer telecom
Your Answer telecom

Question How many channels are there through which corporate
governance may bear on performance?
Correct Answer five
Your Answer five

Question The code of conduct for a profession should be
Correct Answer Enforceable
Your Answer Enforceable

Question In which type of income class, does the insurance sector have
to face the challenge of making insurance a buying priority?
Correct Answer lower-middle
Your Answer lower-middle

Question The issues of insider trading can be dealt with by keeping a
principle of
Correct Answer Disclosed or desist
Your Answer Self-regulation
True/False
Question Gita has nothing to do with leadership in management
Your Answer False
Match The Following

Social effectiveness This component allows This component allows

you to settle disputes you to settle disputes
amicably amicably
Alfred Bennet He is the father of He is the father of
intelligence quotient intelligence quotient
Daniel Goleman He is an American He is an American
Behavioural Scientist Behavioural Scientist
Empathy It is a component of It is a component of
leadership due to the leadership due to the rapid
rapid pace of globalisation pace of globalisation

Question Who said, “Management is management of Men, Money,
Machinery Materials and Information?”

Question To be called an SBU, a business unit must meet specific criteria
such as
Correct Answer having a definable group of competitors , having a mission
similar to other SBUs , preparing its own integrated plans
Your Answer having a definable group of competitors

Question Peter Druck er is an expert on :
Correct Answer Japanese art , History of technology , History of American

statesman
Your Answer Japanese art , History of technology , History of American
statesman

Question Name the factors governing the span of management.
Correct Answer Ability of the manager , Ability of the employees , Geographic

location
Your Answer Ability of the employees
Match The Following

Unit of command This means that This means that

employees should receive employees should receive
orders from one superior orders from one superior
only only
Scalar chain Chain of superiors from Chain of superiors from
the highest to the lowest the highest to the lowest
ranks ranks
Equity Loyalty, devotion on the Loyalty, devotion on the
part of managers should part of managers should
be there when dealing be there when dealing with
with subordinates subordinates
Esprit De Corps In union there is strength' In union there is strength'

Question At which levels of the organization does management exist?
Correct Answer Top-level
Your Answer Top-level

Question EQ is born largely in the neurotransmitters if the brains limbic
system that governs
Correct Answer drives , impulses , feelings
Your Answer drives , impulses , feelings
True/False
Question Indian companies because of confused status have lacked self-
confidence.
Correct Answer True
Your Answer True
True/False
Your Answer False

Question Research into the average Indian buying habits have brought
about the following facts
Correct Answer they prefer to pay in cash , they like to touch and feel the
merchandise , they want attention to be given to all members of
their group
Your Answer they prefer to pay in cash , they like to touch and feel the
merchandise , they want attention to be given to all members of
their group

Question Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers and
work”?
Select The Blank

Question ________ is the ability to sense, understand and effectively
apply emotion.
Correct Answer Emotional Intelligence
Your Answer Emotional Intelligence

Question The different components of EQ would be
Correct Answer Self-awareness , Emotional management , empathy
Your Answer Self-awareness , Emotional management , empathy
Select The Blank

Question Events like trade fairs are handled by government authorities,
for example the biggest concourse under the sun, ________ is
again handled by Allahabad Municipal Corporation.
Correct Answer Kumbhmela
Your Answer Kumbhmela

Question The products that are grouped under strategic business units
share common factors, like

Question In the insurance sector the rules governing the foreign
companies
Correct Answer are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company board
Your Answer are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company board

Question Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individuals working
in groups can perform efficiently and effectively towards the
attainment of gr

PPM
Select The Blank

Question Brands are associated with lifestyles and
people's________.
Correct Answer aspirations
Your Answer aspirations

companies
Correct Answer are 26% of equity participation , affect only
special resolutions , do not appoint majority directors on the
company board
Your Answer are 26% of equity participation , affect only special
resolutions , do not appoint majority directors on the company board

Question Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?
Select The Blank

Question Under the types of motivators, non-financial motivators
are encouragement, freedom ________.
Correct Answer recognition
Your Answer recognition

Correct Answer Profession
Your Answer Profession

Question Features of direction would be
Correct Answer Pervasive function , Communication , Continuous
process
Your Answer Pervasive function , Communication , Continuous
process

Page 1
PPM
Question With globalisation moving ahead companies requires
strategies like joint ventures for example
Correct Answer HDFC - Standard Life
Your Answer Kinetic - Honda
True/False
Question Decision-Making is a process of making a choice of poor
alternatives.
Your Answer False

Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
True/False
Your Answer False
Match The Following

Zurich Hero group Hero group
ING Group Vyasa Bank Vyasa Bank
STANDARD LIFE HDFC HDFC
AMP Sanmar Sanmar

Question Disadvantages of SBUs are
Correct Answer Over-emphasis on short term performance ,
Distortion of information , Dysfunctional competition among
divisions
Your Answer Dysfunctional competition among divisions , Over-
emphasis on short term performance , Distortion of information
Page 2
PPM
Select The Blank
Question The ________ appeared in the book, In search of
Excellence.
Correct Answer 7 S model
Your Answer 7 S model
True/False
Question Learning organizations must adopt processes that
encourage interaction across boundaries
Correct Answer True
Your Answer True
Select The Blank

Question ________ learning requires skills for sharing
information and knowledge, particularly implicit knowledge,
assumptions and benefits that are traditionally beneath the surface.
Correct Answer Collective
Your Answer Collective

Question Management is not just a
Correct Answer Process
Your Answer Process

Question Management is
Correct Answer Multidisciplinary
Your Answer Interactive
Match The Following

Management requires learning Art requires knowledge Art requires

knowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authority

Has no centralized rule-making authority
Management is a multipurpose organ That manages a business That

manages a business
Page 3
PPM
Management is understood by performance Management is what

management
does Management is what management does

Question Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
groups can perform efficiently and effectively towards the attainment
of gr
Correct Answer Koontz & O `Donell
Your Answer Koontz & O `Donell

Question The activities of the communicator while communicating a
message will include,

Question How many central ideas are associated with
consequentialism?
Correct Answer Two
Your Answer Two

Question Which law states that 'you get what you deserve and not
what you desire'
Your Answer Law of destiny
True/False
Question Fast food chains are not a corporatised service.
Your Answer False

Question The products that are grouped under strategic business
units share common factors, like
Page 4
PPM

Question The potential external opportunities faced by an
organization are
Correct Answer falling trade barriers , additional customer
groups , faster market groups
Your Answer additional customer groups , faster market groups ,
falling trade barriers
True/False
Question A budget as a plan of statement of expected results is
expressed in numerical terms.
Correct Answer True
Your Answer True
Select The Blank

Question A set of actions that you start with and must maintain
is also called as ________.
Correct Answer Strategy
Your Answer Strategy

Question Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
True/False
Question Direction initiates at the bottom level in the
organisation and follows to top through the hierarchy.
Your Answer False

Question A procedure has the following advantages
Correct Answer ensures uniformity of action , increases co-
ordination , provides good standard for the manage
Your Answer ensures uniformity of action , increases co-
ordination , provides good standard for the manage

Question What would be the percentage of equity participation
Page 5
PPM
under the rules governing foreign companies?
Correct Answer 0.26
Your Answer 0.26

Question Characteristics of formal organization are :
Correct Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulations
Your Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulations
Select The Blank

Question Control, like other elements of management process has
to be ________ and not an emergency operation
Correct Answer continuous
Your Answer continuous
Select The Blank

Question Different rates are levied by different states for
________ tax.

Question Of which type of knowledge is science a body of?
Correct Answer Organized
Your Answer Organized

Correct Answer new players taking over the market , improved
customer service , strong hold of nationalized players
Your Answer new players taking over the market , improved
customer service , strong hold of nationalized players

Question Planning is based on future conditions which are
dynamic, hence it is said to be
Your Answer Flexible
Select The Blank

Page 6
PPM
Question Organization as an establishment is considered as the
________ aspect of an enterprise.

Question The model presented by Dr. Chakraborty shows that Indian
thought has a keynote, that is
Correct Answer Balance
Your Answer Brain

Question What is one of the most significant inhibitors in
customer preference while purchasing perishable items in retail?
Correct Answer proximity of markets
Your Answer proximity of markets

Question To which environment is learning environment adaptive?
Correct Answer External
Your Answer External

management is
Your Answer Place

Question Name the flagship companies under the group of "Aditya
Birla"
Correct Answer Hindalco , Indo-Gulf Fertilizers , Birla
Corporation
Your Answer Hindalco , Birla Corporation
True/False
Question "When an insurance policy is sold, a promise is sold".
Correct Answer True
Your Answer True

Question The various tools for corporate governance are
Page 7
PPM
Correct Answer audit , professionalism , proper functioning of
the board
Your Answer audit , professionalism , proper functioning of the
board

Correct Answer Creative
Your Answer Creative
----------------------------------------------------------------------

Question Management is said to be the combination of three
factors, arts, science and the third is
Correct Answer profession
Your Answer profession
True/False
Question Important ingredients of the service industry are labour
and knowledge.
Correct Answer True
Your Answer True


Your Answer Process

Page 8
PPM

Question The defination of decision involves following
characteristics
Correct Answer Involves Rationality , Involves Commitment ,
Involves Mental Process
Your Answer Involves Rationality , Involves Commitment , Involves
Mental Process

Question What is the reason that Indian Business houses were not
able to take courageous decisions.
Correct Answer stagger or stumbling self-confidence
Your Answer stagger or stumbling self-confidence

Management is
Your Answer Legal

Question Budgetary control involves budgets such as
Correct Answer sales , production , cash
Your Answer sales , production , cash

of gr


Question Who proposed the first theory called the hierarchy of
needs theory ?
Page 9
PPM
Correct Answer Abraham Maslow
Your Answer Abraham Maslow

management is
Your Answer Place

Question The family owned businesses like Tata and Birla, also
face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack
of professional management
Your Answer Right successor , Stumbling self confidence , Lack of

Question What is the other important ingredient of hi-tech
service industries, besides labour?
Correct Answer knowledge
Your Answer knowledge

Question Application of general management functions to the
insurance sector is
Your Answer co-ordinating , controlling , directing

Question Which type of transmission of orders help in obtaining
linear behaviour ?
Correct Answer one-way
Your Answer one-way

Question One of the key features of services is that they are
Correct Answer intangible
Your Answer tangible

Question The philosophy of Vedanta is compared to which animal in
Page 10
PPM
the dream of the person, who wakes the dreamer and makes you realise
your self discovered reality.
Correct Answer Lion
Your Answer Leopard
Select The Blank

________ tax.
True/False
Question Decentralization would be preferred in large sized
units.
Correct Answer True
Your Answer True

Question The various tools for corporate governance are
Correct Answer audit , professionalism , proper functioning of
the board
Your Answer audit , professionalism , proper functioning of the
board
True/False
Your Answer False
Match The Following

Knowledge based decision-making. Instead of intuition Instead of

intuition
Professional managers may have only salary-stake Question of

accountability of Performance Question of accountability of
Performance
Management can be applied everywhere Management is universal

Management is universal
Page 11
PPM
Manager does not require any specific qualification Anybody can

become a manager Anybody can become a manager
True/False
Question An organization consists of individuals in which their
formal roles and structural positions bring them closer.
Correct Answer True
Your Answer True
Select The Blank

Question ________ is a flagship company of Aditya Birla Group.
Correct Answer Hindalco Grasim
Your Answer Hindalco Grasim
Select The Blank

Question Direction is a ________ function performed by all the
managers at all levels of the organisation.
Correct Answer managerial
Your Answer managerial



Question Collective learning requires skills for sharing
information and knowledge and these key skills are
Correct Answer Listening , Mentoring , Observing
Your Answer Listening , Observing
Select The Blank

Page 12
PPM
Question The Aditya Birla Group has an insurance tie up
with________of Canada.
Correct Answer Sun Life
Your Answer Sun Life
True/False
Question Peter Drucker various publications have sold about 5 -6
million copies worldwide.
Correct Answer True
Your Answer True
True/False
Question Professional management signifies separation of
ownership and management.
Correct Answer True
Your Answer True

Question How many forces of competition are there according to
Michael E. Porter?
Correct Answer Five
Your Answer Five
Select The Blank

Question ________ is practiced like all other managerial
functions at all levels of management
Correct Answer All level exercise
Your Answer All level exercise

Question The different kinds of relationships for selecting the
span of control would be :
Correct Answer One to one , Cross relationship , Direct group
Your Answer One to one , Cross relationship , Direct group

Question What does office management include?
Correct Answer staffing and equipment of the office
Your Answer staffing and maintainence
True/False
Question 'Span of control' is also referred to as span of
Page 13
PPM
management.
Correct Answer True
Your Answer True

Question The negative type of motivators will include
Correct Answer Fear , Force , Reprimands
Your Answer Fear , Force , Reprimands
True/False
Question It is said that no company is allowed to deal in life
and non-life insurance as a single entity.
Correct Answer True
Your Answer True
----------------------------------------------------------------------
Select The Blank

Question Henry Fayol was trained as a ________ engineer.
Correct Answer Mining
Your Answer Mining



Question The factors measuring the morale of the workers and
ascertain whether it is increasing or diminishing can be listed as
Your Answer Absenteeism , No. of accidents , Grievances
Select The Blank

Page 14
PPM
Question ________ degree of delegation is that in which a
superior states a particular task to his subordinates and tells them
to investigate on that task and report back.
Correct Answer Low
Your Answer Low
True/False
Your Answer True

Select The Blank

Question ________ with sympathy can reduce some of the daily
frustrations in organised life and result in better communication.
Correct Answer Listening
Your Answer Listening

Question Management is multidisciplinary, it includes knowledge
from
Correct Answer Psychology , Economics , Maths
Your Answer Psychology , Economics , Maths
True/False
Question It is that top leadership fails to teach the MBO
philosophy largely because, very often it is itself not motivated.
Correct Answer True
Your Answer True

Question According to the Consequentialism concept of ethics, an
act which does not maximize value
Correct Answer is not ethically permissible
Your Answer is ethically permissible

Question Every person has different ways and means of performing
Page 15
PPM
art, similarly, every individual has different styles of management
and these are categorized as
Correct Answer Democratic , Autocratic , Beaurocratic
Your Answer Democratic , Autocratic , Beaurocratic
True/False
Question The financial structure is not one of the five channels
of corporate governance.
Your Answer False
Match The Following


knowledge


manages a business

management
True/False
Question Decentralization would be preferred in large sized
units.
Correct Answer True
Your Answer True

of gr
Page 16
PPM


Question Before calling a consultant what is it that companies
must prepare
Correct Answer Check list
Your Answer Check list
True/False
Question Posture' and Observance' are not included under
the 'yogic' exercises
Your Answer False

Correct Answer Multidisciplinary
Your Answer Multidisciplinary
Select The Blank

Question The concept of corporate governance has been
attracting________in India.
Correct Answer public attention
Your Answer public attention
Select The Blank

Question ________ are at a minimum where the morale is high.
Correct Answer Grievances
Your Answer Grievances

Question Functional authority works only when,
Correct Answer Assignment is clarified , The subordinates are
allowed to participate , Feedback control is established
Your Answer Assignment is clarified , The subordinates are
allowed to participate , Feedback control is established
Page 17
PPM
Management is
Your Answer Legal
Select The Blank

Question Producer services are trade,________communication and
financial services.
Correct Answer transport
Your Answer transport

Question Govt. services would essentially entail
Correct Answer social goods and public administration
Your Answer social goods and public administration

Question Which of the following is not an area of operation of
event management?
Your Answer banking
True/False
Question 'Span of control' is also referred to as span of
management.
Correct Answer True
Your Answer True
True/False
Question According to Theory Y, people lack self-motivation and
require to be externally controlled and closely supervised in order
to get the maximum output for them.
Your Answer False
Select The Blank

Question Being ________ requires high level of optimism and
persistence despite rejection.
Page 18
PPM

Question The important point to be noted under the definition of
learning organizations is
Correct Answer Development of collective as well as individual
learning
Your Answer Development of collective as well as individual
learning



Question Research into the average Indian buying habits have
brought about the following facts
Correct Answer they prefer to pay in cash , they like to touch
and feel the merchandise , they want attention to be given to all
members of their group
Your Answer they prefer to pay in cash , they like to touch and
feel the merchandise

Question Select the guidelines for effective decision making.
Correct Answer Involve subordinates in decision making process ,
Evaluate the results , Adopt a diagnostic approach to decision
making
Your Answer Adopt a diagnostic approach to decision making ,
Involve subordinates in decision making process , Evaluate the
results
Page 19
PPM
Question Elements of effective control are
Correct Answer Understandable , Corrective , Flexible
Your Answer Understandable , Corrective , Flexible

management is
Your Answer Place

Question Under the role of management consultant, consultant acts
as a

Your Answer Process
----------------------------------------------------------------------

Question Some of the popular forecasts are
Correct Answer Demand forecast , Sales forecast , Specific
industry forecast
Your Answer Demand forecast , Sales forecast
Match The Following

Oral Communication Frequently used by supervisors at the shop floor

and by middle level managers Frequently used by supervisors at the
shop floor and by middle level managers
Selective Perception In communication this means that they hear what

they want to hear and ignore other information In communication this
means that they hear what they want to hear and ignore other
information
Page 20
PPM
Semantic Distortion This type of communication is said to be

deliberate or accidental This type of communication is said to be
deliberate or accidental
Secrecy There is a large amount of information which is withheld bec'

it will cause jealousy There is a large amount of information which
is withheld bec' it will cause jealousy

management is
Your Answer Place

Management is
Your Answer Legal
True/False
Question In delegation a superior transfer some duties and
responsibilities to his subordinates.
Your Answer False

companies
Correct Answer are 26% of equity participation , affect only
special resolutions , do not appoint majority directors on the
company board
Your Answer are 26% of equity participation , affect only special
resolutions , do not appoint majority directors on the company board

Question The tools and techniques used in learning organizations
are
Correct Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
Page 21
PPM
Your Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
True/False
Question Learning organizations must adopt processes that
encourage interaction across boundaries
Correct Answer True
Your Answer False

Question Corporate governance aims at
Correct Answer better transparency , ethics , accountability
Your Answer better transparency , ambiguity

Question Emotional intelligence is said to be the ability to
sense, understand and effectively apply the power and acumen of
emotions as a source of
Correct Answer information , trust , human energy
Your Answer information , trust , human energy

Question Every person has different ways and means of performing
art, similarly, every individual has different styles of management
and these are categorized as
Correct Answer Democratic , Autocratic , Beaurocratic
Your Answer Democratic , Subjective , Beaurocratic
True/False
Question The service sector has not corporatised itself.
Your Answer False

Question What is it when you are feeling and being in touch with
subtle feeling about things ?
Correct Answer Self awareness
Your Answer Self awareness
True/False
Question Management has been defined as the creation and
direction of the internal environment in an enterprise
Page 22
PPM
Your Answer False

Your Answer Frank Gilberth

Question The products that are grouped under strategic business
units share common factors, like
True/False
Question Important ingredients of the service industry are labour
and knowledge.
Correct Answer True
Your Answer True
Select The Blank

Question Charles Babbage built the first prototype of modern
________.
Select The Blank

Question The four A's of the service section are
acceptability,________, affordability, availability.
Correct Answer awareness
Your Answer accountability
True/False
Question Management is promotional
Your Answer False

Question The issues of insider trading can be dealt with by
keeping a principle of
Correct Answer Disclosed or desist
Your Answer Vision and mission
Page 23
PPM

True/False
Question Management manages a manager and manages machines and
workers
Your Answer True
True/False
profession.
Correct Answer True
Your Answer True

Select The Blank

Question The service sector has expanded because of the virtual
stagnation of the________sector.
Correct Answer agricultural
Your Answer production

Question Before calling a consultant what is it that companies
must prepare
Correct Answer Check list
Your Answer Check list
True/False
Your Answer True
Page 24
PPM
True/False
Question The strategic factor in social integration is the
development and selection of leaders.
Correct Answer True
Your Answer True
True/False
Question Communication in industry is a phase both of
organisation and moral building.
Correct Answer True
Your Answer True
Select The Blank

Question Organization as an establishment is considered as the
________ aspect of an enterprise.

Question Successful consultants should promote their consultancy
through what ?
Your Answer Network
Select The Blank

Question ________organizations have systems, mechanisms and
processes in place.

Question The characteristics of a good consultant should be
Correct Answer Good communication skill , Team spirit ,
Cosmopolitan outlook
Your Answer Team spirit , Good communication skill
Select The Blank

Question Henry Fayol finds ________ and responsibility to be
related, with the latter arising from the former.
Correct Answer Authority
Your Answer Division
Page 25
PPM
Question A vision statement should have which option among the
following components.
Correct Answer Precise and objective
Your Answer Precise and objective
Match The Following


knowledge


manages a business

management
Select The Blank

________ tax.

Question To be called an SBU, a business unit must meet specific
criteria such as
Correct Answer having a definable group of competitors , having a
mission similar to other SBUs , preparing its own integrated plans
Your Answer having a definable group of competitors , having its
own mission and goals , preparing its own integrated plans

Page 26
PPM
of gr

Question International consultancy is said to be
Correct Answer Glamorous , Challenging , Trendy
Your Answer Glamorous , Challenging , Trendy
Select The Blank

Question The Aditya Birla Group has an insurance tie up
with________of Canada.
Correct Answer Sun Life
Your Answer Sun Life


Question Which ethical factor argues that there is no universal
set of principles by which to judge mortality?
Correct Answer Ethical Relativism
Your Answer Ethical Relativism
Page 27

Question Who said, “Management is management of Men, Money,
Machinery Materials and Information?”

internal environment in an enterprise, where individuals
working in groups can perform efficiently and effectively
towards the attainment of gr

Question Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers and
work”?

management is
Your Answer Place

Management is
Your Answer Legal

Question Who called for scientific selection of workers and stressed the
need for training?
Correct Answer Henry L. Gantt
Your Answer Henry L. Gantt
True/False
Your Answer True
True/False
Question There are four hard ‘ S’s in the 7 S Model.
Your Answer True

Question Essentials of a good plan are
Correct Answer must be continuous , should be time bound , must motivate

people
Your Answer must be continuous , should be time bound , must motivate
people

Question Factors determining decentralization of authority
Correct Answer uniformity of policy , desire for independence , control

techniques
Your Answer uniformity of policy , desire for independence , control
techniques
True/False
Question If you want it done right, do it yourself, is a fallacy
Correct Answer True
Your Answer False

Question Basic elements of control would be
Correct Answer setting standards of performance , measurement of

performance , comparison of performance with standard of
performance
Your Answer setting standards of performance , measurement of
performance , comparison of performance with standard of
performance

Question Without an efficient what can, direction not be fully effective?
Correct Answer Control
Your Answer Motivation

Question The new techniques of control which has emerged are
Correct Answer management audit , Critical path method , Programme
evaluation and review technique
Your Answer management audit , Critical path method , Programme
evaluation and review technique

Question Elements of direction are
Correct Answer maintaining discipline , motivation of subordinates , rewarding

good performance
Your Answer maintaining discipline , motivation of subordinates , rewarding
good performance

Question Co-ordination should not be what?
Correct Answer Rigid
Your Answer Restricted
Match The Following

Leadership is a process People People

of influencing whom?
What type of influences Negative Negative
do hard-boiled autocrats
use?
The leader who gives Laissez-Faire Laissez-Faire
little or no direction is
called?
What do you invite when Dissent Dissent
your people are afraid to
speak out?
Who should Leaders Subordinates. Subordinates.
trust?

Question Employees will be judged on how they will meet or exceed
which well-defined criteria?
Correct Answer Performance
Your Answer Goals

Question The lack of communication leads to
Correct Answer information gap , disintegration , deviation from performance
Your Answer information gap , disintegration , deviation from performance
True/False
Question Information gaps create a communication barrier.
Correct Answer True
Your Answer True

Question The following are the services which are corporatized
Correct Answer banking , insurance , hospitals
Your Answer banking , insurance , hospitals

Question What type of industry is event management in India?
Correct Answer One Off
Your Answer Multiple Off
True/False
Question International artists performance in India is diminishing in
recent times.
Your Answer False

Question The channels through which corporate governance may bear
on performance are
Correct Answer managerial incentives , disciplining , corporate restructuring
Your Answer managerial incentives , disciplining
Match The Following

Ethics is concerned with And right for society And right for society
what is good
Business ethics can thus As the study of what is As the study of what is
be defined good and right for the good and right for the
business business
Ethical relativism argues by which to judge by which to judge morality
that there is no universal morality
set of principles
Virtual acts are done And not by chance And not by chance
willfully
Determine the type of And to whom it should be And to whom it should be
wrongdoing involved reported reported
Question What type of ethics emphasize that all mature persons have
adequate capacity to reason?
Correct Answer Deontological ethics
Your Answer Deontological ethics

Question Key ethical principles include the following
Correct Answer fulfilling commitments , caring and compassion , being

accountable for decision
Your Answer fulfilling commitments , caring and compassion , being
accountable for decision
True/False
Question Ethical problems result in dilemmas for business managers.
Correct Answer True
Your Answer True

Question What requires a high level of optimism and persistence
despite rejection?
Correct Answer Self Motivation
Your Answer Self Motivation
True/False
Question EQ was first brought to attention by Benott Simon .
Your Answer False
True/False
Question A wisdom worker is one who focuses on self-control.
Correct Answer True
Your Answer False

Question For survival Indian business families are raising their capital
to which zone?
Correct Answer Comfort
Your Answer Safe

Question The liberalization and globalization has lead to restructuring
of industry through
Correct Answer merger , outsourcing , downsizing
Your Answer merger , outsourcing , division
True/False
Question Morale is a state of mind and emotions affecting the attitude
to work.
Correct Answer True
Your Answer True
Select The Blank

Question ________ is a scientific process of looking ________, which
is based on past performance
Correct Answer forward
Your Answer forward
Select The Blank

Question ________ is a continuous activity in which the ________ are
instructed to carry out the particular assignment.
Correct Answer Training
Your Answer Training
Correct Answer subordinates
Your Answer subordinates
Select The Blank

Question One of the ________ of direction is of ________
communication.
Correct Answer principles
Your Answer principles
Correct Answer effective
Your Answer effective
Select The Blank

Question By putting inter-dependent ________ under one ________
coordination is ensured.
Correct Answer units
Your Answer units

Correct Answer boss
Your Answer Owner
Select The Blank

Question ________ divide work into specialized ________.
Correct Answer Managers
Your Answer Managers
Correct Answer functions
Your Answer functions
Select The Blank

Question Organizational morale is basically a ________ condition of
groups and ________.
Correct Answer mental
Your Answer Emotional
Correct Answer individuals
Your Answer individuals
Select The Blank

Question The level of ________ affect an individual’s ________.
Correct Answer satisfaction
Your Answer satisfaction
Correct Answer morale
Your Answer morale
Select The Blank

Question An important ________ in retailing is the battle of ________
Correct Answer trend
Your Answer trend
Correct Answer Formats
Your Answer Formats
Select The Blank

Question Learning ________ is the organizational ________ that
nurtures learning.
Correct Answer Culture
Your Answer Culture
Correct Answer climate
Your Answer climate

Question The aspects of corporate governance are
Correct Answer attracting public attention , indispensable , trust
Your Answer attracting public attention , indispensable , trust

Question EQ refers to the qualities of people who do what in real life?
Correct Answer Excel
Your Answer Excel

Question Companies seeking to improve have taken a plethora of
initiatives such as:
Correct Answer R & D
Your Answer TQM
True/False
Question Learning organizations must develop collective as well as
individual learning.
Correct Answer True
Your Answer True

1

Question Who said, “Management is management of Men, Money, Machinery
Materials and Information?”

of group

Question Who said, “Management is a multiple organ that manages
business, manages a manager and manages workers and work”?
True/False
Question Profession needs certificate of practice
Correct Answer True
Your Answer True
True/False
Question Management is the combination of Arts,Science and Profession.
Correct Answer True
Your Answer True
Match The Following

Some of the popular And production trends And production trends

forecasts are sales
forecasts
Planning is defined as And a broad look And a broad look
a long look ahead around & a searching around & a searching
look within look within
Planning makes And it reduces cost And it reduces cost
companies competitive
Planning depends on And reliability of And reliability of
authenticity information information
Planning should not be It must have an It must have an
rigid inbuilt controlling inbuilt controlling
process process

Question What type of control is most important for effective
delegation?
Correct Answer Feedback
Your Answer Feedback

2
Question Direction helps utilize what?

Correct Answer Capabilities
Your Answer Capabilities

Question Who said, direction in business is similar to strategy in
war?
Correct Answer Seymour
Your Answer Seymour

Question Elements of effective control are
Correct Answer understandable , corrective , flexible
Your Answer understandable , corrective , flexible

Question Limitations of control would be
Correct Answer external factors , difficulty in setting standards ,
variation and its causes
Your Answer external factors , difficulty in setting standards ,
variation and its causes
True/False
Question Direction helps explore the talents of individuals.
Correct Answer True
Your Answer True

Question The best leader is someone who is?
Correct Answer Cool
Your Answer Risky

Question The democratic or participative leadership style the leader
tries to lead mainly through
Correct Answer Persuasion , example
Your Answer Persuasion , example
True/False
Question The 3-needs theory is about motivators in an organization.
Correct Answer True
Your Answer True

Question The different types of barriers to communication are
Correct Answer physical , psychological , semantic barriers
Your Answer physical , psychological , semantic barriers

Question Principles of effective communication would be
Correct Answer clear in use of language , attentive listening , use of
right medium
Your Answer clear in use of language , attentive listening , use of
right medium

3
Question The activities of the communicator while communicating a

message will include
True/False
Question An Indian shopper does not see shopping as an end in itself.
Your Answer True

Question What is event management?
Correct Answer Interactive advertising
Your Answer Interactive advertising

Question Life Insurance Corporation was nationalized in 1956 by
merging how many private insurance companies?
Correct Answer 245
Your Answer 245
True/False
Question Planning is the primary management function of insurance
companies
Correct Answer True
Your Answer True
True/False
Question A level playing field is an unlikely factor of success for
insurance sector.
Your Answer False

Question How many channels are there through which corporate
governance may bear on performance?
Correct Answer Five
Your Answer Five
True/False
Question Audit can act as a self regulation enabler
Correct Answer True
Your Answer True

Question Examples of ethics of virtue are as follows
Correct Answer courage , generosity , tolerance
Your Answer courage , generosity , tolerance
True/False
Question Ethical relativism argues that there are universal set of
principles to judge morality.
Your Answer False

4
Question Which if the following criteria should a business meet to be

called an SBU?
Correct Answer All of these
Your Answer All of these

Question Companies must calculate what else about consultancy?
Correct Answer Costs
Your Answer Costs

Question Which of the following act as general motivators?
Correct Answer All of these
Your Answer Promotion
True/False
Question Individuals normally desire a degree of independence.
Correct Answer True
Your Answer True
Select The Blank

Question _______ offer a definite ________ to the planning process.
Correct Answer Rules
Your Answer Rules
Correct Answer direction
Your Answer direction
Select The Blank

Question A ________ should always be clear about what is to be
________ to subordinates.
Correct Answer superior
Your Answer superior
Correct Answer delegated
Your Answer delegated
Select The Blank

Question Control is ________ to decision-________.
Correct Answer Basic
Your Answer Basic
Correct Answer making
Your Answer making
Select The Blank

Question Theory Y assumes that people will exercise self-________ and
control towards achieving ________ they are committed to.
Correct Answer direction
Your Answer direction
Correct Answer objectives
Your Answer objectives
Select The Blank

5
Question ________ services comprise of social and personal services

and ________.
Correct Answer Consumer
Your Answer Consumer
Correct Answer hotels
Your Answer hotels
Select The Blank

Question A favorable factor for retail ________ is reduction of
________ duties.
Correct Answer growth
Your Answer growth
Correct Answer customs
Your Answer Import
Select The Blank

Question ________ is one of the ________ companies in event
management.
Correct Answer Whizzcraft
Your Answer Whizzcraft
Correct Answer Leading
Your Answer Leading
Select The Blank

Question ________ insurance companies holding is restricted to
________.
Correct Answer International
Your Answer International
Correct Answer 26 %
Your Answer 26 %
Select The Blank

Question An objective of corporate governance is ________ of ________
value.
Correct Answer enhancement
Your Answer enhancement
Correct Answer shareholder
Your Answer shareholder

Question People with high EQ understand People's what?
Correct Answer Expectation
Your Answer Expectation

Question Emotional intelligence is said to be the ability to sense,
understand and effectively apply the power and acumen of emotions as a
source of
Correct Answer information , trust , human energy
Your Answer information , trust , human energy

6
Question EQ is born largely in the neurotransmitters if the brains

limbic system that governs
Correct Answer feelings , impulses , drives
Your Answer feelings , impulses , drives
Match The Following

EQ refers to the That mark the people That mark the people
qualities who excel in real life who excel in real life
Science is proving Underpins many of the Underpins many of the

that EQ more than IQ best decisions best decisions
Emotional distress And so diminishes the And so diminishes the

shrinks working memory ability to think ability to think
clearly clearly
self-motivation And persistence And persistence
requires a high level despite rejection despite rejection
of optimism
Empathy involves Being able to sense Being able to sense

reading unstated what others are what others are
emotional cues feeling feeling

Question The potential internal strength of an organization could be
Correct Answer adequate financial resources , superior technological
skills , cost advantages
Your Answer adequate financial resources , superior technological
skills , cost advantages

Question To be called an SBU, a business unit must meet specific
criteria
Correct Answer have definable group of competitors , have its own
mission , prepare its own integrated plans
Your Answer have definable group of competitors , have its own
mission, prepare its own integrated plans

Question What are some of the challenges faced by retail sector?
Correct Answer Looking beyond price , The people factor , The
technological edge
Your Answer Looking beyond price , The people factor , The
technological edge

Principles & Practices of MGMT Combined

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LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Your Answer False

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Correct Answer Process , Relationship , Corporate citizen

Your Answer Process , Relationship

Select The Blank

Correct Answer Computers

Your Answer Computers

Select The Blank

Your Answer Functional

Multiple Choice Single Answer

Correct Answer information is guide to control

Your Answer information is basis of control

Your Answer Critical path method

Multiple Choice Multiple Answer

Your Answer capitalizing

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer

Correct Answer Monetary incentives , Job-based techniques , MBO techniques

Your Answer Monetary incentives , Job-based techniques , MBO techniques

Multiple Choice Multiple Answer

Match The Following

Service sector is not licensing system licensing system

Your Answer True

Multiple Choice Multiple Answer

Your Answer Unproductive labour , Falling share value

Select The Blank

Your Answer ideas

Select The Blank

Your Answer planning

Select The Blank

Your Answer Emotional Quotient

Multiple Choice Single Answer

Your Answer concepts, opinions

Your Answer consumer services , producer services

Your Answer True

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Correct Answer All type of organizations

Your Answer Big type of organizations

Match The Following

Leading companies in this Whizcraft Entertainment Whizcraft Entertainment

Select The Blank

Your Answer Subordinate

Your Answer True

Multiple Choice Multiple Answer

Correct Answer The practice of management , Management, tasks,

Multiple Choice Single Answer

Correct Answer Frank Gilberth

Your Answer F.W.Taylor

Multiple Choice Single Answer

Correct Answer Relationships

Your Answer Communication

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Multiple Choice Single Answer

Correct Answer Audit

Your Answer Planning report