Scope:

 Supplier quality improvements

o Understanding from past issues and improvements
 New Supplier Development
o Making suppliers understand about TPS requirements
 QMS implementation
o Internal audits, EPM –ISO implementation across functions
 Site audits
o Making site audit plan (surveillance)
 Project quality improvements
o Lesson learnt capturing and improvements

Supplier Quality Manager – Job Description
Role:
Responsible for delivering all aspects of the Supplier Operations Quality
Assurance function on an on-going basis in line with the Quality Management
System and Quality Policy to ensure that the business’ products and services are
fit for purpose and meet customer expectations.
Responsible for ensuring that suppliers continue to develop and implement best
practice that emphasise defect prevention, reduction in variation and waste and
provide for continuous improvements and continue to meet quality standards
required to minimise quality costs and maximise customer satisfaction whilst
ensuring that procedures and processes are adhered to. Responsible for providing
leadership, outstanding people skills and management to a team of Supplier
Quality Engineers.
Key Responsibilities:
Strategy and Development:
 Contribute to the creation and implementation of best practice quality vision,
strategy, policies, processes and procedures to aid and improve operational
performance
 Contribute to new business initiatives and projects and review and
communicate the impact on Supplier Quality activities
General and Task Management:
 Lead supplier development strategy, designing the metrics for the function and
supplier performance
 Carry out supplier validation audits, with supplier support and supplier
advanced product quality planning (APQP).
 Work with Engineering (Design and Manufacturing Engineers) team to define
process parameters and criteria to ensure supplier process capability is effective
to meet product and process requirements
 Support Purchasing with the supplier approval process by assessing
manufacturing/technology capabilities and Health, Safety and Environmental risks
 Support new product launches to ensure suppliers are capable of delivering to
the required quality standards
 Manage the root cause analysis and corrective actions process of supplier
quality issues
 Perform on-site supplier visits for root cause analysis and verification of
corrective actions of supplier quality issues
 Review and evaluate supplier quality data to identify process improvement
opportunities within the supply chain
 Where appropriate work with the supplier directly, create corrective action
plans to address process failures
 Review supplier manufacturing processes, collaborate with suppliers on process
improvement and value enhancement opportunities
 Promote the use of customer preferred techniques for continuous improvement
such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System
Analysis and FMEA (Failure Mode and Effects Analysis)
 Manage the development and refinement of Design and Process FMEA’s (Failure
Mode and Effects Analysis)
 Review documentation of inspection results across all areas. In appropriate
functional areas, this refers to supporting inspection and test status requirements
defined by regulations, engineering product specifications or Control Plans, PPAP
approval or product warrant submission
 Monitor and report on supplier product quality and performance understanding
any commercial issues and impacts
 Manage the Supplier Key Performance Indicators (KPIs)
 Manage customer PPM (Parts per Million), supplier PPM, supplier problem
solving on time, cost recovery and supplier warranty indicators
 Lead quality audits for suppliers
 Ensure compliance and assist with adherence to the Quality Management
System (TS16949/ISO9001)
 Support regular inspection meetings with representatives from appropriate
departments to establish an action plan for improving build quality
 Stay current and up to date on any changes that may affect the supply and
demand of needed products and materials and advise others of any impact
 Keep up with current and developing manufacturing and engineering trends
that concern product quality
 Conduct benchmarking studies to determine best practices/designs and future
trends
 Stay current and up to date on any changes that may affect the supply and
demand of needed products and materials and advise others of any impact
 Undertake personal continuous training and development
 Perform root cause analysis and resolve problems
 Ensure that the function operates in accordance with any health, safety and
environmental policies and procedures to ensure the safety and wellbeing of staff
and visitors
People Management:
 Manage, coach and develop a high performing Supplier Quality team that meets
agreed objectives and which delivers best practice results, added value and
continuous improvements
 Provide leadership, direction, management and development to the Supplier
Engineering team
 Set department objectives/KPIs and review and assess ongoing performance of
direct reports
 Report on achievement of targets and identify any actions required
 Manage and lead the team, ensuring adequate staffing levels, managing holiday
allowances, recruitment, training, development, appraisal, attendance,
disciplinary issues and daily supervision to maximise efficient productivity
 Motivate and coach the team to operational success
 Monitor the completion of tasks and ensure good performance and record on
appropriate systems
 Consistently promote high standards through personal example and roll out
through the team so that each member of the team understands the standards
and behaviours expected of them
 Review, implement and update company records e.g. training matrices,
performance reviews, risk assessments
 Communicate KPIs from the strategic annual plan so that each employee is
aware
Financial Budget and Control:
 Input and hold responsibility for Supplier Quality budgets
 Responsible for achieving budget and forecast
 Prepare the annual Supplier Quality budget and forecasts and all Capital
Expenditure proposals as well as ensuring compliance with legal standards.
Manage the budget from identification to completion of projects
Relationship Management:
 Develop and maintain strong relationships with internal and external
stakeholders to ensure optimal performance
 Work collaboratively, negotiate and engage with key stakeholders to facilitate
delivery and compliance with the purchasing strategy
 Communicate with stakeholders the impact of market change and potential
effects on engineering design and development. Recommend solutions without
compromising quality or service while optimising cost  Work with Engineering
(Design and Manufacturing Engineers) team to define process parameters and
criteria to ensure supplier process capability is effective to meet product
requirements  Assist in the supplier approval process by assessing
manufacturing/technology capabilities and Health, Safety and Environmental risks
 Participate in cross-functional teams in the development of new products or
changes related to current products in meeting customer requirements Self
Management:  Comply with the Health, Safety and Environmental Policies 
Proactively contribute to creating a good team atmosphere  Anticipates and
overcomes obstacles  Makes useful links to arrive at insightful plans and
solutions  Embraces personal challenge  Confident, rounded thinking  Takes
ownership for team cohesion and team development  Is self aware  Is resilient,
optimistic and open to change  Has an Adult:Adult, collaborative approach to
others  Excellent interpersonal skills  A self-starter, motivated and able to
positively motivate others  Focused, target driven with a positive, can-do
attitude Skills and Attributes:  Excellent leadership and man- management skills
 Ability to manage a variety of cross-functional team members  Excellent
written, verbal and presentation skills  Excellent organisational and follow-up
skills  Competent in problem solving, team building, planning and decision
making  Very Commercially aware Qualifications and Experience Levels: 
Relevant manufacturing/engineering degree is preferred, or HND, BTec
Professional Level 5 Award or equivalent NVQ Level 5 qualifications. 
Membership of an appropriate professional body would be advantageous 
Significant experience in a high volume manufacturing environment, preferably
automotive  Experience of working in Quality Assurance  Six Sigma/Lean skills 
Experience of dealing with customers and suppliers Example roles this job
description may cover:  Quality Manager
Project Quality Manager-018815
Description

Scope of Responsibilities

Take leadership in managing quality management system. Develop and implement project
specific quality plans, perform internal and external audits, manage client liaison and supplier
quality performance and coordinate completion of all QA/QC activities.

Primary Duties

· Establish Project Quality team and organization, develop Project Quality Plan, identify
key procedures and monitor implementation.
· Preparation of project quality plan with details on quality practices, resources and sequence of
activities relevant to a particular contract/project.
· Review /approve Quality Audit schedule for each project encompassing the specific
project requirements.
· Appraise vendor’s capability to provide suitable product/service.
· Convene pre-inspection meetings and approve inspection and test plan and procedures.
· Ensure proper planning for inspection activities. Ensure availability of all necessary
documents at inspection release and implement suitable corrective actions.
· Maintain cordial relationship with Client Representative and ensure that client quality
requirements are understood, agreed and fulfilled.
· Ensure project KPI’s are defined, measured, monitored and actions implemented for any
identified gap.
· Monitor and analyze Customer Satisfaction.
· Analyze quality information (audit results, process / product non-conformities, feedback etc.)
and identify corrective and preventive actions.
· Conduct management review of the quality management system and monitor implementation
of management review actions.
· Control and the distribution of all the companies quality documentation.
· Monitor all quality related activities on the project.
· ensure all internal and external audits are carried out as planned.
· Verify contractor quality requirements are specified to vendors and contractor
documentation submittals.
· Attend all pre-bid meetings and coordinate all project requirements with the project bidders.
· Attend client quality management meetings.
· ensure the project quality system management documentation prior to project commencement
are prepared.
· ensure the disposition of all issued non-conformance reports.
· ensure the progress and effectiveness of the project quality management system.
Recommend and implement improvements when required.
· Coordinate all QA/QC activities with the site QC Manager.
· Coordinate all quality related correspondence with the customers representatives.
· Compile monthly reports and submit to Quality Director.
· Monitor statistical method reporting, monthly KPIs.
· ensure all customer complaints closed appropriately.
· Control all archived documentation upon the completion of the project.
· Manage a multi discipline team of QA/QC personnel. Align the quality resources with
business needs and assure effective coverage of the project.
· Review quality inspection personnel qualifications and training requirements

Decision Making Authority

.All decisions related to the contractual requirements with respect to deviations on inspection,
material, metallurgy, welding, NDT, painting, stamping and obtaining required signatory
approvals.
.Decisions limited to the scope of defining quality requirements and ensuring Quality
conformance. Consults with supervisor on all other major issues.

Supervisory Responsibility

Manage a team of QA/QC Engineers as applicable.

Work Contacts

Frequent Internal Contacts with, project management, engineering, procurement, construction

and project control. External contacts include Clients, Third party agencies, suppliers and
Subcontractors.

Minimum Job Requirement

.Engineering Degree in a related subject. (Mandatory).

.Should have managed mega projects (Min. US$ 600+) in an LSTK environment representing
Main Contractors with at least 20+ years experience, out of which minimum 6 – 7 years of
overall management experience required.
.Preferable certifications in relevant discipline, QMS Lead Auditor, ASNT/CSWIP 3.2 & BGAS