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1Y0-202
1
Disclaimer
Exam Overview
2
Table of Contents
Exam Overview
3
Exam Overview
Exam Overview
The intended audience for the Citrix XenApp and XenDesktop 7.15 Administration
Passing Score Exam includes individuals who:
The passing score for this exam is 70%. Have experience installing, configuring, and managing enterprise environments that
contain:
Time Limit • XenApp published desktops (Server OS)
Preparation
http://training.citrix.com/exams.
countries where English is a +30 minutes
foreign language (time extension)
Worldwide, visit the Pearson VUE website (http://www.pearsonvue.com/citrix) to
Non-native English speakers 90 minutes Must request time extension from
locate a testing center in your area and register for an exam. You may also register in
that take the exam in Citrix. Submit your request here: Time
countries where English is +30 minutes Extension Request person at any Pearson VUE testing center. If you reside in the United States or Canada,
NOT a foreign language (time extension) you may also register by calling 1-800-931-4084.
The time limit for this exam is 90 minutes. The total seat time is 90 + 25 minutes. Note: A $7 USD surcharge will be added to phone registrations.
The total seat time includes times allotted for the NDA and surveys.
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Retake Policy
Overview
Candidates must wait 24 hours from their original appointment time before
ExamOverview
they can register to retake an exam. After a second attempt, and any attempt
thereafter, the candidate must wait 14 calendar days to retake the exam.
Exam
All Citrix Certification candidates are required to read and agree to be bound by
the Candidate Conduct Policy. This policy details specific information regarding
what Citrix Education defines as cheating and breaches of security. Violations
of this policy can result in actions including, but not limited to, classification of
scores as invalid, decertification and testing bans.
Preparation
5
Preparing for the Exam
Recommended Knowledge and Skills
Exam Overview
6
Recommended Product Experience Recommended Training
Exam Overview
We recommend that candidates have at least six months of experience with the Citrix Education recommends that candidates have hands-on experience with Citrix
following Citrix technologies: XenDesktop 7.15 LTSR prior to taking this exam. One of the best ways to do this is by
taking a formal Citrix training course. The following course provides training on
• XenApp/XenDesktop 7.15 LTSR administrator for Citrix XenApp and XenDesktop 7.1x LTSR.
• StoreFront 3.x
• NetScaler Gateway 12 • CXD-210: Citrix XenApp and XenDesktop 7.1x Administration (instructor-led training
• Citrix Profile Management course)*
• Citrix Receiver
*Although the course is maintained on the Current Release of XenApp and XenDesktop
it is the best way to prepare for the exam based on the Long Term Services Release
Preparation
As with all Citrix exams, it is recommended that candidates get hands-on experience
by working directly with products covered on the exam.
Contributors & Marks
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Unauthorized Preparation Materials
Exam Overview
Citrix Education monitors exam results to ensure that candidates are not using
unauthorized materials to prepare for exams. If it is determined that a candidate
used unauthorized materials to prepare for an exam, the candidate’s score will be
invalidated and his or her certification will be revoked.
When looking for materials in addition to authorized Citrix training to prepare for
certification, Citrix Education recommends that you visit
http://www.certguard.com to ensure that a site is indeed legitimate. This site flags
websites that are acting as brain dumps, which have unauthorized materials.
Preparation
Contributors & Marks
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Interpretation of Objectives
Note: The examples listed in the “Sections, Objectives, Examples and References”
Exam Overview
Candidates should refer to the objectives and examples listed in this guide in order
to determine which topics will be on the exam, as well as examples of the topics section of this guide do NOT encompass all potential topics that could be tested. The
that could be tested. examples are only provided as guidance.
For example, if the objective reads, “Assess the printing infrastructure” and one of The objectives and examples for this exam were developed by Exam Project Managers
the examples reads, “Perform printer driver stress testing” candidates could expect and Subject Matter Experts (SMEs) based on identified tasks that relate to installing,
to see: configuring, managing and troubleshooting Citrix XenDesktop 7.6 LTSR.
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Sections, Objectives, Examples and References
Exam Overview
1.01 Identify the layers in the layered architecture Architecture Overview By Layers Module 1 of CXD-210 XenApp and XenDesktop 7.1x Administration
approach to XenApp and XenDesktop
https://support.citrix.com/article/CTX139331
Preparation
1.02 Determine the appropriate delivery method based FlexCast Management Architecture Module 1 of CXD-210 XenApp and XenDesktop 7.1x Administration
on a scenario Hosted Shared Desktop
On-Demand Apps https://support.citrix.com/article/CTX139331
Hosted VDI (Random/non-persistent)
Hosted VDI (Static/persistent)
Remote PC
VM Hosted Applications
User Segmentation Process
Contributors & Marks
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Objective Objective Examples References
Number
Exam Overview
2.01 Determine the supporting environment Organizational Unit (OU) Structure Module 2 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
requirements necessary for a XenApp and DNS
XenDesktop deployment DHCP
Service Accounts
Certificate Authority
Certificates
Group Policy Management
Preparation
Firewall Ports
Storage
Database Platforms
SQL Sizing
2.02 Identify the license requirements of non-Citrix Hypervisor Module 2 of CXD-210 XenApp and XenDesktop 7.1x Administration
components in a XenApp and XenDesktop Windows Server for Base XA/XD Components
environment Session Hosts (Sever OS/Desktop OS) https://technet.microsoft.com/en-us/library/cc753650(v=ws.11).aspx
Remote Connections (Such as RDS)
Applications http://download.microsoft.com/download/9/8/D/98D6A56C-4D79-40F4-
Contributors & Marks
8462-
DA3ECBA2DC2C/Licensing_Windows_Desktop_OS_for_Virtual_Machines.pdf
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
release/xad-system-requirements-76.html#par_anchortitle_2730
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Objective Objective Examples References
Number
3.01 Determine which license model/type to use for a Models/Types Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administration
given environment Concurrent versus Device
Licensing Editions http://support.citrix.com/article/CTX128013
https://www.citrix.com/go/products/xendesktop/feature-matrix.html
http://docs.citrix.com/en-us/licensing/11-13-1/lic-lmadmin-overview/lic-
lmadmin-ports-change.html
http://docs.citrix.com/en-us/licensing/11-14/getting-started.html
Preparation
https://support.citrix.com/article/CTX101810?_ga=1.152481913.1792716913
.1420195523
http://discussions.citrix.com/topic/356545-xenapp-76-cannot-point-to-
license-server/
http://docs.citrix.com/en-us/licensing/11-14/license-types.html
3.02 Determine how to install and configure the Citrix Install Citrix License Server Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administration
License Server Understand the Role
Contributors & Marks
3.03 Determine how to test license functionality in a Validate license server host name Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administration
newly configured XenApp and XenDesktop Verify product edition
environment Reboot/re-read license file https://docs.citrix.com/en-us/licensing/11-10/lic-admin-cmds-intro-c/lic-
admin-cmds-list-deletes-user-device-r.html
https://docs.citrix.com/en-us/licensing/11-13-1/lic-admin-cmds-intro-c.html
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Objective Objective Examples References
Number
Exam Overview
3.04 Determine how to install and configure the Install the Role Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administration
Delivery Controller FMA services
https://msdn.microsoft.com/en-us/library/ms188659.aspx
3.05 Determine how to configure a XenApp and XenApp/XenDesktop Site Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administration
XenDesktop Site based on a requirements Database Configuration
SQL Connections https://www.reddit.com/r/Citrix/comments/4q5i9p/check_receiver_version/
Preparation
3.06 Determine how to configure the database for a Databases Overview Module 3 of CXD-210 XenApp and XenDesktop 7.1x Administration
given environment Database Failure
Separate Databases
Contributors & Marks
4.01 Determine the registration process of the Virtual Virtual Delivery Agent requirements Module 4 of CXD-210 XenApp and XenDesktop 7.1x Administration
Delivery Agent Virtual Delivery Agent registration
Lab Guide for CXD-210 XenApp and XenDesktop 7.1x Administration
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Objective Objective Examples References
Number
Exam Overview
4.02 Determine how to manage Machine Catalogs and Machine Catalog types Module 4 of CXD-210 XenApp and XenDesktop 7.1x Administration
Delivery Groups Master Virtual Machine Considerations
Delivery Group types http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
Machine Catalog and Delivery Group Relationship release/xad-build-new-enviroment/xad-dg-create.html
4.03 Determine the appropriate provisioning method Provisioning Methods Module 4 of CXD-210 XenApp and XenDesktop 7.1x Administration
type to use in a given environment Provisioning Methods - Comparison of Advantages
Provisioning Methods - Comparison of
Considerations
4.04 Determine how to deploy machines using Machine Machine Creation Services (MCS) process Module 4 of CXD-210 XenApp and XenDesktop 7.1x Administration
Creation Services Machine Creation Services configuration
Preparation
https://support.citrix.com/article/CTX218082
https://support.citrix.com/article/CTX128580
https://www.citrix.com/blogs/2016/04/04/machine-creation-service-image-
preparation-overview-and-fault-finding/
Contributors & Marks
4.05 Determine the behavior of different types of Reboot Effects - Random Desktop Module 4 of CXD-210 XenApp and XenDesktop 7.1x Administration
machines provisioned using Machine Creation Reboot Effects - Static/persistent Desktop
Services Updating Master Image - Random/non-persistent
Desktop
Updating Master Image - Static/Persistent Desktop
4.06 Determine how to implement Office 365 in a Install and run Microsoft Office 365 Module 4 of CXD-210 XenApp and XenDesktop 7.1x Administration
XenApp and XenDesktop environment
https://www.citrix.com/content/dam/citrix/en_us/documents/products-
solutions/deployment-guide-office-365-for-xenapp-and-xendesktop.pdf
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Objective Objective Examples References
Number
Exam Overview
5.01 Determine how to set up Citrix StoreFront StoreFront communications Module 5 of CXD-210 XenApp and XenDesktop 7.1x Administration
StoreFront configuration https://support.citrix.com/article/CTX139343
Preparation
5.02 Determine how to configure StoreFront StoreFront authentication Module 5 of CXD-210 XenApp and XenDesktop 7.1x Administration
authentication
http://docs.citrix.com/en-us/storefront/3-12/configure-authentication-and-
delegation/password-expiry.html
5.03 Determine which Citrix Receiver type and/or Deploy Receiver Module 5 of CXD-210 XenApp and XenDesktop 7.1x Administration
deployment option to use in a given environment Configure Receiver
Receiver for Web
Contributors & Marks
HTML5 - Receiver
Native Receiver
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Objective Objective Examples References
Number
Exam Overview
6.01 Determine how to configure Citrix policies Policy engines Module 6 of CXD-210 XenApp and XenDesktop 7.1x Administration
according to leading practices Policies Precedence
Policies Priorities
Policies Loopback
Policies Filters
Baseline Policy
Preparation
Policy Modeling
Policy Templates
Policy Comparison
6.02 Determine how to manage the user experience Load Management Module 6 of CXD-210 XenApp and XenDesktop 7.1x Administration
with through policies Session Reliability
Auto Client Reconnect http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
ICA Keep-Alive release/xad-build-new-enviroment/xad-dg-create/xad-dg-manage-
Workspace Control sessions.html
Session sharing
Contributors & Marks
https://support.citrix.com/article/CTX202493
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Objective Objective Examples References
Number
7.01 Determine which application specific properties to Application Properties Module 7 of CXD-210 XenApp and XenDesktop 7.1x Administration
use in Delivery Groups based on a scenario Categories
Location http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
Limit Visibility release/xad-build-new-enviroment/xad-dg-create/xad-dg-manage-apps.html
Application Folders
http://support.citrix.com/article/CTX217236
http://docs.citrix.com/en-us/receiver/windows/4-3/ica-overview-receiver-
config/receiver-windows-configure-app-delivery-
wrapper.html#par_richtext_2
Preparation
https://docs.citrix.com/en-us/receiver/windows/4-5/configure/receiver-
windows-configure-app-delivery-wrapper.html
7.02 Determine how to configure Session Pre-Launch Session Pre-Launch Module 7 of CXD-210 XenApp and XenDesktop 7.1x Administration
and Session Lingering to optimize Server OS Session Linger
published applications for a given environment
7.03 Determine how to present applications to users Featured App Groups Module 7 of CXD-210 XenApp and XenDesktop 7.1x Administration
Contributors & Marks
7.04 Determine how to configure applications groups Tagging Module 7 of CXD-210 XenApp and XenDesktop 7.1x Administration
Considerations
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
release/xad-build-new-enviroment/xad-dg-create/xad-dg-manage-apps.html
https://support.citrix.com/article/CTX135817
http://support.citrix.com/article/CTX217236
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Objective Objective Examples References
Number
Exam Overview
8.01 Determine the appropriate printer mapping for a Printer Type: Client Attached Module 8 of CXD-210 XenApp and XenDesktop 7.1x Administration
given environment Printer Type: Client Mapped
Printer Type: VDA Attached https://www.citrix.com/blogs/2015/08/21/xenappxendesktop-7-6-
Printer Type: VDA Mapped network-printing-considerations/
Printing Provisioning
Preparation
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-print-
landing/xad-print-example.html
8.02 Identify the appropriate printer driver(s) to use Printer Drivers Module 8 of CXD-210 XenApp and XenDesktop 7.1x Administration
based on a scenario Printer Driver Mapping
Universal Print Driver https://support.citrix.com/pages/printing-graphics
Universal Printer
Contributors & Marks
8.03 Determine how to resolve printing issues Universal Print Driver Default Fallback Module 8 of CXD-210 XenApp and XenDesktop 7.1x Administration
StressPrinters Tool
Print Detective Lab Guide for CXD-210 XenApp and XenDesktop 7.1x Administration
Citrix UPS Print Driver Certification Tool https://support.citrix.com/pages/printing-graphics
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Objective Objective Examples References
Number
Exam Overview
9.01 Determine how to configure Citrix Profile Configure Groups Module 9 of CXD-210 XenApp and XenDesktop 7.1x Administration
Management Inclusion / Exclusion
Profile Caching Lab Guide for CXD-210 XenApp and XenDesktop 7.1x Administration
Active Write Back
Profile Streaming http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
Migration Process release/xad-policies-article/xad-policies-settings-wrapper/xad-policies-
Preparation
10.01 Determine how to delegate permissions to other Delegated Administrators Module 10 of CXD-210 XenApp and XenDesktop 7.1x Administration
Contributors & Marks
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Objective Objective Examples References
Number
Exam Overview
10.02 Determine how to use PowerShell to query PowerShell vs. Studio Module 10 of CXD-210 XenApp and XenDesktop 7.1x Administration
information in the XenApp and XenDesktop Site PowerShell Service Modules
https://www.citrix.com/blogs/2013/12/09/xendesktop-7-director-and-
configuration-logging/
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
release/xad-monitor-article/xad-config-logging-about/xad-config-logging-
manage.html
https://support.citrix.com/article/CTX138132
Preparation
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-monitor-
article/xad-config-logging-about/xad-config-logging-manage.html
https://docs.citrix.com/content/dam/docs/en-us/provisioning-services/7-
6/downloads/PowerShellProgramGuide7-6.pdf
Contributors & Marks
10.03 Determine how to configure a restart schedule for PowerShell Configuration of Restart Schedules Module 10 of CXD-210 XenApp and XenDesktop 7.1x Administration
Server OS or Desktop OS VDAs in a given Power Manage Desktop OS Machines https://docs.citrix.com/content/dam/docs/en-us/provisioning-services/7-
environment 6/downloads/PowerShellProgramGuide7-6.pdf
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Objective Objective Examples References
Number
Exam Overview
11.01 Determine the impact of a component failure in a License Server failure Module 11 of CXD-210 XenApp and XenDesktop 7.1x Administration
given environment Site Database Server failure
Delivery Controller Server failure https://docs.citrix.com/en-us/licensing/11-12-1/lic-architecture.html
Preparation
https://docs.citrix.com/en-us/storefront/3/integrate-with-netscaler-and-
netscaler-gateway/load-balancing-with-netscaler.html
Contributors & Marks
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Objective Objective Examples References
Number
11.02 Determine how to implement redundancy for the Citrix License Server Redundancy Module 11 of CXD-210 XenApp and XenDesktop 7.1x Administration
XenApp and XenDesktop component roles Site Database Redundancy
Exam Overview
Delivery Controller Server Redundancy Lab Guide for CXD-210 XenApp and XenDesktop 7.1x Administration
StoreFront Server Redundancy https://docs.citrix.com/de-de/xenapp-and-xendesktop/7-6/cds-sdk-wrapper-
StoreFront Server Groups rho/xad-commands/citrix-broker-admin-v2-wrapper-xd76/get-brokercontroller-
Local Host Cache xd76.html
https://www.citrix.com/blogs/2015/02/12/making-the-citrix-license-server-truly-
highly-available/
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/cds-sdk-wrapper-
rho/xad-commands/citrix-broker-admin-v2-wrapper-xd76/get-brokerlease-
xd76.html
Preparation
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/cds-sdk-wrapper-
rho/xad-commands/citrix-broker-admin-v2-wrapper-xd76/set-brokersite-xd76.html
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
release/xad-connection-leasing.html
https://msdn.microsoft.com/en-us/library/hh510230.aspx
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
Contributors & Marks
release/xad-controller-intro/xad-controller-change.html
https://www.citrix.com/content/dam/citrix/en_us/documents/products-
solutions/citrix-netscaler-and-citrix-xendesktop-7-deployment-guide.pdf
https://docs.citrix.com/en-us/storefront/3/integrate-with-netscaler-and-netscaler-
gateway/load-balancing-with-netscaler.html
https://support.citrix.com/article/CTX207162
https://www.citrix.com/blogs/2014/10/29/updating-database-connection-strings-in-
xendesktop-7-x/
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Section 12: XenApp and XenDesktop Basic Network Security Considerations
Exam Overview
12.01 Determine how to configure basic network security Network Topology Security Module 12 of CXD-210 XenApp and XenDesktop 7.1x Administration
for XenApp and XenDesktop components Citrix Component Security
Lab Guide for CXD-210 XenApp and XenDesktop 7.1x Administration
https://support.citrix.com/article/CTX200415
https://support.citrix.com/article/CTX200415
https://technet.microsoft.com/en-us/library/jj125378(v=ws.11).aspx
Preparation
12.02 Determine how to configure XML Service Trust XML Service Trust Module 12 of CXD-210 XenApp and XenDesktop 7.1x Administration
Contributors & Marks
12.03 Determine how to secure remote access using NetScaler Gateway Module 12 of CXD-210 XenApp and XenDesktop 7.1x Administration
NetScaler Gateway and the Secure Ticket Authority HDX Proxy
Secure Ticket Authority (STA) https://docs.citrix.com/en-us/storefront/3-6/integrate-with-netscaler-and-
netscaler-gateway/sf-configure-beacon.html
https://support.citrix.com/article/CTX206009
http://docs.citrix.com/en-us/receiver/windows/4-3/ica-overview-receiver-
config/ica-import-icaclient-template-v2.html
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Section 13: Monitoring the XenApp and XenDesktop Site
Exam Overview
13.01 Determine how to search for and view user session Search for a Session Module 13 of CXD-210 XenApp and XenDesktop 7.1x Administration
information with Citrix Director Search for Session Parameters
Viewing a Session Lab Guide for CXD-210 XenApp and XenDesktop 7.1x Administration
Viewing Details about a Session https://www.reddit.com/r/Citrix/comments/4q5i9p/check_receiver_version/
Switching Between Sessions
Preparation
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-
ltsr/director/monitor-deployments.html#par_anchortitle_10d1
https://www.reddit.com/r/Citrix/comments/4q5i9p/check_receiver_version/
13.02 Identify tabs and basic navigation of Citrix Director Application Instances Module 13 of CXD-210 XenApp and XenDesktop 7.1x Administration
Connection and Machine Failures
Historical Data
Custom Reporting
Notifications
Contributors & Marks
Resource Utilization
Failed Machines
Licensing Status
User Connection Failures
Average Logon Duration
13.03 Determine how to configure HDX insight What is HDX Insight Module 13 of CXD-210 XenApp and XenDesktop 7.1x Administration
integration with Citrix Director What does HDX Insight add to Director
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Exam Overview
14.01 Determine which tool to use to troubleshoot a Event Logs Module 14 of CXD-210 XenApp and XenDesktop 7.1x Administration
given issue Using the XenApp/XenDesktop Management
Consoles
Using Studio
Preparation
Using Director
The Citrix Supportability Pack
VDA Cleanup Utility
XDPing Tool
CDF Control
Scout
The Citrix Insight Services
Citrix Call Home Technology
14.02 Identify ways to proactively support common tasks Periodic Tasks Module 14 of CXD-210 XenApp and XenDesktop 7.1x Administration
Contributors & Marks
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Contributors & Marks
Exam Overview
Author
Premkumar Mekara
Alexander Tate Chris McMillan Karthik Raja Elangovan Prabhjot Singh Bhatia
Arnd Kagelmacher Daniel Marsh Marcus Andersson Ramesh Kumar
Benjamin Crill Edwin Villafana Nitesh Sharma Ramon Scott
Contributors & Marks
Contributors &
Marks
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Exam Overview
Notice Marks
Citrix® Systems, Inc. (Citrix) makes no representations or warranties with respect The following marks are service marks, trademarks, or registered trademarks of
to the content or use of this publication. Citrix specifically disclaims any their respective owners in the United States or other countries:
expressed or implied warranties, merchantability, or fitness for any particular
purpose. Citrix reserves the right to make any changes in specifications and other Mark Owner
information contained in this publication without prior notice and without
Flash® Adobe Systems, Inc.
obligation to notify any person or entity of such revisions or changes.
Mac®, OS X® Apple, Inc.
Preparation
http://www.citrix.com
UNIX® The Open Group
Linux® Linus Torvalds
Marks
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