Yasmin Fawzi Mahdi Afifi

Helwan, El Mawzafin city, St NO7, Building 8, Apartment 4

Date of birth :7th of Dec 1988
Tel: 01066727992
E-Mail: Jetli_99@yahoo.com

Educational Background
University: Helwan
Faculty: Bachelor of Arts
Department: mass communication
Specialize: advertising and public relations
Graduation year: 2010
Grade: very good (81.55%)
The grade of project: Excellent
** Other studies:
• Graphic diploma from YAT Center.
• I have English language courses from Ministry Of Defense Language
Institute, Not Courses Center and now studying English language at
BERLITZ Center.
• I'm excellent using in office 2007 programs and Internet.

SKILLS
• Speaking - Talking to others to convey information effectively.
• Active Listening - Giving full attention to what other people are saying,
taking time to understand the points being made, asking questions as
appropriate, and not interrupting at inappropriate times.
• Coordination - Adjusting actions in relation to others' actions.
• Time Management - Managing one's own time and the time of others.
• Complex Problem Solving - Identifying complex problems and
reviewing related information to develop and evaluate options and
implement solutions.
• Service Orientation - Actively looking for ways to help people.

Work Experience:
I worked customer service at MEFFCO company for furniture for
2years , then I worked Secretary General Manager of the same company
for one year, after that I worked customer service agent in RAYA
contact center , firstly in project Etisalat UAE then project Eisalat Egypt.
Now, I’m assistant head of admission and reception at Remas Language
School for more than 3 years till now.