HUAWEI TECOM. PVT. LTD.

INDIA

PREVENTIVE MAINTENANCE

REFERENCE: XXX-XX-XX-XXX
VERSION: 1
12/11/2009

ISSUED BY VERIFIED BY APPROVED BY

Name: Sonia Vaid Bhupinder Pal Singh Bhupinder Pal Singh
Title: Change Management Change Management Change Management
Process Process Process
Date: 20.9.2009 20.9.2009 20.9.2009
Signature:

Version Revision Date Reviewer Name Approver Name Brief Description of

Amendments

Bhupinder Pal Bhupinder Pal Health Check lists

Singh are added for NSS
1 12.11.2009 Singh
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PROCESS OWNER
§ Field Maintenance Manager

PURPOSE & SCOPE

The purpose of this document is to describe the scope of work for Preventive Maintenance activities.The document
also provides guidelines for improvements to reduce down time of the Network. The whole PM Schedule is further
classified in Daily, Weekly, Monthly and Annually (for BTS , CORE and transmission).

PROCESS MEMBERS

MEMBER ROLE
FM Manager Evaluate and Audit the process.
FM Team leader Follow up the Plan implementation; reporting
FM Engineer Implement the PM plan
FO Engineer Perform Daily Health Check ups.
BO Engineer Provide second level support and perform weekly Health
Check ups.

RELATED PROCESSES & NEEDS

PROCESS RELATION / DEPENDENCY

Fault management Special request to Perform PM after any Outage

LINKED/REFERENCED DOCUMENTS (STANDARDS, LAWS, REGULATIONS, PROCEDURES, INSTRUCTIONS,

MANUALS)

DOCUMENT NAME PURPOSE

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Amendments from last Edition

DATE PAGE- SECTION DESCRIPTION OF CHANGES

DEFINITIONS AND ABBREVIATIONS

Word / Terminology / Concept Definitions and Abbreviations

PM Preventive maintenance
FM Field engineer
CFM Configuration Fault Management
BO Back office
FO Front office
BTS Base Transceiver Station
MW Microwave
TCN Threatening condition notification
MDT Main Down Time
NE Network element
SLA Service Level Agreement

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PROCESS DESCRIPTION OF STEPS:

Steps DESCRIPTION OF ACTIVITIES RESPONSIBILITY DOCS. /

(S.No) RESOURCES
1 Check O&M routine schedule GL No: 001
1.1 Daily PM FM/CFM Engineer GL No: 002
1.2 Weekly PM FM/CFM Engineer GL No: 003
1.3 Monthly PM FM/CFM Engineer GL No: 004
1.4 Quarterly Preventive Maintenance FM/CFM Engineer GL No: 005
1.5 Half Yearly Preventive Maintenance- BTS , O&M,FM/CFM GL No: 006
MW and Router Engineer
1.6 Annually Preventive Maintenance FM/CFM Engineer GL No: 007
1.7 Preventive Maintenance schedule – FO Engineer GL No: 008
Backups
1.8 Nodes backup FM/CFM Engineer GL No: 009
1.9 CDR Backup: FM/CFM Engineer GL No: 010
1.10 System Backup of Tx Node FM/CFM Engineer GL No: 011
1.11 Preventive Maintenance schedule – FO/FM Engineer GL No: 012
Miscellaneous
2 Execute the scheduled routine FO Engineer ------
When the correct routine has been found
execute the routine according to the
routine instructions.
3 Logging and Reporting Criteria NOC, BO and FM GL No: 013

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Huawei Activity Guidelines

GL No: 001 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: Check O&M routine schedule

The different preventive maintenance schedules for each circle has to be stored in
the process database. The auto PM Ticket will be received to responsible person
through EMAIL or SMS from MOS7100 tool which describes routine/Health check that
needs to be performed.

Huawei Activity Guidelines

GL No: 002 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: Daily PM

Routines, which are required to be exercised on daily basis on respective Network

Elements. Logs, analysis results should be logged as depicted in this document.

§ Health Checklist of BSS

§ Health Checklist of BTS
§ Health Checklist of M2000
§ Health Checklist of N2000
§ Health Checklist of Router
§ Health Checklist of HLR
§ Health Checklist of MGW
§ Health Checklist of MSC

Huawei Activity Guidelines

GL No: 003 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: Weekly PM

Routines, which are required to be exercised on weekly basis on respective Network

Elements. Logs, analysis results should be logged as depicted in this document

§ Health Checklist of BTS

§ Health Checklist of BSS
§ Health Checklist of M2000
§ Health Checklist of N2000
§ Health Checklist of Router
§ Health Checklist of HLR
§ Health Checklist of MGW

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Huawei Activity Guidelines

GL No: 004 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: Monthly PM

Routines, which are required to be exercised on monthly basis on respective Network

Elements. Logs, analysis results should be logged as depicted in this document.

§ Health Checklist of M2000

§ Health Checklist of N2000
§ Health Checklist of Router
§ Health Checklist of HLR
§ Health Checklist of MGW
§ Health Checklist of MSC

Huawei Activity Guidelines

GL No: 005 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: Quarterly Preventive Maintenance

Routines, which are required to be exercised on Quarterly basis on respective Network

Elements.

§ Health Checklist of Router

§ Health Checklist of HLR

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Huawei Activity Guidelines

GL No: 006 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: Half Yearly Preventive Maintenance- BTS,MW and Router

Routines, which are required to be exercised on Half Yearly basis on respective

Network Elements.

§ PM Standard Check list

§ Guidelines PM-BTS and Microwave
§ Health Checklist of Router

(Note:- FM/CFM Engineer will do the Health Check of Router .)

Huawei Activity Guidelines

GL No: 007 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: Annually Preventive Maintenance

Routines, which are required to be exercised on Annually basis on respective Network

Elements.

§ Health Checklist of Router

§ Health Checklist of HLR
§ Health Checklist of MSC

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Huawei Activity Guidelines

GL No: 008 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: Preventive Maintenance schedule –Backups

All backup should be stored in fireproof safe also to secure backup (all type) one data
copy for each month must be stored off site, which means location other than MSC
location. After Completing backup, the integrity of back up should be ensured.

Huawei Activity Guidelines

GL No: 009 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: Nodes backup:

Backup of Nodes should be taken on daily and weekly basis and after planned
change and should be stored with proper label in specified media as mentioned
below.
Nodes Backup Schedule

Backup Automatic system Manual Backup Media

backup
MGW Daily Weekly DVD
MSS/NSS Daily Weekly DVD
BSC/RBSC Daily Fortnightly Portable Hard Disk
M2000 Daily Monthly DAT
HLR Daily Weekly MOD

BSC Nodes Backup Tracker: Refer BSC Backup Tracker.

Huawei Activity Guidelines

GL No: 010 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: CDR Backup:

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CDR Backup of all MSC/GMSC should be taken on regular basis and should be stored
with proper label and maintained for at least for last 3 month. Hard logbook of Backup
History should be maintained at NOC. Backup to be taken daily in night Shift

Huawei Activity Guidelines

GL No: 011 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: System Backup of Tx Node:
System backup of TX node should be taken as specified in respective user manuals.

Huawei Activity Guidelines

GL No: 012 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: Preventive Maintenance schedule - Miscellaneous

Connectivity to nodes - Checking of connectivity to all nodes through AT, daily once
in every shift to ensure 100% alarm monitoring when OSS connectivity is down.
Transaction Logs –Transaction Logs of MSC, BSC and HLR should be maintained for last
three months

Huawei Activity Guidelines

GL No: 013 PR No: XXX-XX-XX-XXX_XX Rev No:00
Title: Logging and Reporting Criteria

For history and quality matters, Preventive Maintenance has to be logged in the form
of Database (Preferred) or in hard/soft copy against last three months and log should
include :

§ Date and time of the activity.

§ Name of performer.
§ Brief description of the work.
§ Analysis of results and, if applicable, follow up actions.

Respective functional heads (NOC, BO and FM) should review the results of PM where
applicable on daily basis and Weekly by O&M team leader. Below attached are the
Log book and Review format for daily, weekly and monthly Reporting has to be done
towards O&M Organisation on Monthly basis to reflect the condition of the network
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(PM Logbook Format).

Process Inputs & Outputs

Process Inputs Process Outputs

SLA PM Report

Needed Resources

-Engineering degree; Diploma (technician); riggers

-Cross training between BSS and MW engineer to
Human Resources
share the knowledge and enhance resources
(Competence, QTY):
capability;
-On job training for any new product.
Laptop; signal generator; GPS; multi meter; BER tester;
Infrastructure Spectrum Analyzer; Site Master; Frequency counter.
(Equipment, Materials, Consumable spare parts; Recommended spare part;
Logistics...): tools box.
30 Cars; 24 Warehouses; 24 Offices
Work Environment
(Needed to ensure quality of Suitable office environment
services):

Risk Analysis

Risk/ Severity/ Actions to Eliminate or

Step
Potential Non Conformity
Delaying/missing of Health
1 Checkup
2 Backup missed
Frequency Minimize
High/Rare Request Engineer to do
Health Checkup on regular
basis.
High/Rare Follow up for regular Backups.

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Process Monitoring & Measurement

Process Review
Periodicity / Frequency of Responsibility Related Parties Documented
Review Evidence
quarterly FM manger BO, FO, FM Accumulative Monthly
engineer, FM report
team leader

Process Review should be conducted atleast once in a month by the process owner
and process members. The review should cover: Monthly reports, records, non
conformities, audit results, indicators, objectives and previous decisions.

Key Performance Indicators (KPI)

Frequency of
Objective KPI Target Resp.
Measurement
2 PM per 100% PM for each NE FM manager Monthly
quarter/ 8 PM in a year.
per years for
each NE

Process Audit
Periodicity / Frequency of Audit Checklist Ref. No. Verifying Documents
Audit
6 months or as and when SLA Process; PM plan
required checklist; PM accumulated
monthly report; weekly
report (Auditor can check
the logs from M2000
against the activities
performed shown in the
form)

Process Audit should be conducted every six months by independent auditors in order
to evaluation the implementation of the Process and its efficiency in term of achieving
objectives of quality and performance.

Attachments to this document (Forms, Lists)

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Code Name
XXX-XX-XX-XXX_XX Daily Health Checklist of BSS

XXX-XX-XX-XXX_XX Daily Health Checklist of BTS

XXX-XX-XX-XXX_XX Daily Health Checklist of M2000

XXX-XX-XX-XXX_XX Weekly Health Checklist of BTS

XXX-XX-XX-XXX_XX Weekly Health Checklist of M2000

XXX-XX-XX-XXX_XX Weekly Health Checklist of BSS

XXX-XX-XX-XXX_XX Monthly Health Checklist of M2000

XXX-XX-XX-XXX_XX Standard Preventive Checklist

XXX-XX-XX-XXX_XX Daily, Weekly, Monthly Checklist of N2000

Daily, Weekly, Monthly, Quarterly, Half Yearly and Annually
XXX-XX-XX-XXX_XX
Checklist of Router.
XXX-XX-XX-XXX_XX Daily Health Checklist of MSC

XXX-XX-XX-XXX_XX Daily Health Checklist of MGW

XXX-XX-XX-XXX_XX Daily Health Checklist of HLR

XXX-XX-XX-XXX_XX Guidelines PM-BTS and Microwave

XXX-XX-XX-XXX_XX BSC Backup Tracker

XXX-XX-XX-XXX_XX PM Log Book

Process Records

Disposal
Responsi Physical Archive/DMS
Record Name Duration Mechanis
ble Location location
m
PM Process FM FM Huawei Till Annual Format the
flowchart manager manager server commerci drive after
Laptop al sing off confirmatio
with n from OD
customer
Weekly report FM team FM team FM manager Till Annual
leader leader Laptop/ CD commerci
laptop al sing off
with
customer
Monthly report FM team FM team FM manager Till Annual
leader leader Laptop/ commerci
laptop CD/Huawei al sing off
server with
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customer
PM history FM FM CD/ Huawei Till Annual
engineer engineer server commerci
Laptop al sing off
with
customer

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