John Hargrave

hargravj@oregonstate.edu | 14703 SW 109th Ave, Apt 2 | Tigard, Oregon, 97224 |

5037304725

Summary:
Social Media and Mobile Information Technology guru with experience
in mobile device management, purchasing and vendor relations. I am
familiar and proficient in both iOS and Android mobile operating
systems. I am an expert in creative solutions and problem solving, self-
motivated and constantly striving for success.

Education:
Sunset High School, Graduated June 2011
Learned basic CSS, Javascript, Java and Visual Basic

Oregon State University, Graduated December 2017

BS in Digital Communication Arts with Media Management option.
Took a gap year between 2016-2017
Alumni of Tau Kappa Epsilon fraternity, voted on to the executive board and
held chair positions as kitchen manager, fire safety chairman and events
committee.
Founding member of Oregon State Music Production Collective
Employment History:
Kennedy Restoration
Internal Communication/IT Specialist February 201
Hired as IT Assistant, took over social media controller and mobile device
manager after 90 days.
Maintained vendor relations, device and accessory purchasing.
Managed social media presence, capturing and editing photographs for
social media.
Management/maintenance of mobile devices including hardware &
software troubleshooting.
Remote Mobile Device Management .
Employee application and device training.
Data analysis, loss prevention and money saving strategies.

Conduent
Consumer Service Representative June 2
Hired as entry level consumer representative troubleshooting iOS devices,
Use of remote access and screen sharing tools to assist in troubleshooting
Promoted with pay raise to Mac OSX + iOS support.
Handled a large volume of incoming calls for 8+ hours a day.
Daily updates on new troubleshooting fixes and changed company
procedures.

Oregon State University

Building Service Assistant
Heavy lifting and long periods of physical activity.
Assembly of furniture using tools and teamwork.
Key-holder position with access to privileged areas.

Oregon State University

Caterer
Attention to detail.
Driving multiple company vehicles.
Communication and teamwork oriented.
Problem solving under strict time constraints in a high pressure
environment.

Fred Meyer
Grocery Parcel
Customer service skills and store layout/item location memorization
Flexible, switching between positions/departments as needed.
References

Previous Employer;
Kennedy Restoration
(503) 234-0509

Professional;
David Gerber
Project Coordinator at Kennedy Restoration
(503) 728-8088
DavidG@kennedyres.com

Kerry Gillock
Business Account Manager at Verizon Wireless
(503) 828-4722
Kerrygillock25@gmail.com

Personal;
Hayden Buley
Former roommate/Estimator at Speedy Septic
(971) 266-7635

Matthew Cole
Family Friend/Residential Appraiser for Wells Fargo
(503) 858-8154