Professional Documents
Culture Documents
Ms.Supreet Wahee
Unit Overview
Presentation Skills
Negotiation Skills
Telecommunication & internet based
communication
Group Discussion Skills
To reach an agreement
To beat the opposition
To compromise
To settle an argument
To make a point
Purpose-Process-Payoff
MBA I C-Slides by Ms.Supreet Wahee
Listening is your most powerful negotiating
tool
If that is the case, why are we such bad
listeners?
Presentation Skills
Presenting is a Skill…
Developed through experience and
training.
Presentation
Source: http://www.merriam-webster.com
Why Give A Presentation?
Main Purposes
Inform
Persuade
Educate
3. Plan Space
Number of Seats
Seating Arrangement
Audio/Visual Equipment
Distracters
5. Organization
Determine Main Points (2-5)
Evidence
Transitions
Prepare Outline
Supporting Evidence
Examples
Answer questions
Add Variety
• Visual aids add variety to your presentation by giving the
audience a break from listening and letting the see
something
Lasting Impact
Used Poorly…A Distraction…Ineffective Presentation
High Complexity: requires a specialized team to set them up, will result in a
high impact
1. Video 2. Multimedia 3.Computer Graphics
Loudness
Pitch
Rate
Pause
(Deviations From the Norm for Emphasis)
Ensure understanding
Get Involvement
Asking Questions
Effective Presentation Techniques
Handling Objections
Respond – Don’t react
Common Problems
Verbal fillers
• “Um”, “uh”, “like”
• Any unrelated word or phrase
Presentation Tips
Smile
Breathe
Water
Notes
Finish On Time