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MEAP SMS Administrator Guide

Please read this guide before using MEAP SMS.


After you finish reading this guide, store it in a safe place for future reference. ENG
MEAP SMS
Administrator Guide
How This Manual Is Organized
Chapter 1 Before You Start

Chapter 2 Using SMS

Chapter 3 Various SMS Functions

Chapter 4 MEAP System Management

Chapter 5 SDL Management

Chapter 6 SSO Management

Chapter 7 Appendix

Includes the list of error messages, glossary, and index.

• Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.
• To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on
your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Keys and Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Terms Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Chapter 1 Before You Start

Overview of SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2


Overview of Login Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Default Authentication (Department ID Management) . . . . . . . . . . . . . . . . . . .1-5
SDL (Simple Device Login) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
SSO (Single Sign-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
SMS (Service Management Service). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
SDL (Simple Device Login) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
SSO (Single Sign-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Domain Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Local Device Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Accessing the Machine from a Web Browser . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Activating Use HTTP in MEAP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14

Chapter 2 Using SMS

Starting and Closing SMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2


Logging in With the SMS Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Logging in With the User Name and Password of the Machine . . . . . . . . . . . .2-5
Logging Out from SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

iii
Chapter 3 Various SMS Functions

Installing Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2


Starting/Stopping Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Starting Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Stopping Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Uninstalling Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Confirming/Setting Application Preferences . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Application License Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Adding License Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Disabling License Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Downloading/Deleting Disabled License Files . . . . . . . . . . . . . . . . . . . . . . . 3-23

Chapter 4 MEAP System Management

Touch Panel Display Order Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2


Uninstalling System Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Starting/Stopping System Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Starting System Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Stopping System Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Login Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Login Service Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Uninstalling a Login Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Installing System Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Confirming System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Confirming Application Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Confirming License Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Changing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Setting the Login Method for SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27

Chapter 5 SDL Management

Logging in to the User Management/Setting Page . . . . . . . . . . . . . . . . . . . . . 5-2


Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Logging in from the MEAP Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Registering/Editing User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Registering User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Editing User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Deleting User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Importing User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Exporting User Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Specify the Number of Users Displayed on the Touch Panel Display. . . . . 5-20

iv
Chapter 6 SSO Management

Logging in to the User Management/Setting Page. . . . . . . . . . . . . . . . . . . . . .6-2


Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Logging in from the MEAP Portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Registering/Editing User Data for Local Device Authentication . . . . . . . . . . .6-9
Registering User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Editing User Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-13
Deleting User Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-14
Importing User Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-15
Exporting User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-18
Specify the Number of Users Displayed on the Touch Panel Display . . . . .6-20
Setting the User Authentication System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-22

Chapter 7 Appendix

List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2


The Login Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
The Application List Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
The Install Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
The Authentication Information Setting Page. . . . . . . . . . . . . . . . . . . . . . . . . .7-8
The License Management Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-9
The Panel Display Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10
The Enhanced System Application Page. . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11
The Utility Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-22

v
Preface
Thank you for purchasing this Canon product. Please read this manual thoroughly before
operating the product in order to familiarize yourself with its capabilities, and to make the
most of its many functions. After reading this manual, store it in a safe place for future
reference.

How To Use This Manual

Symbols Used in This Manual


The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.

IMPORTANT Indicates operational requirements and restrictions. Be sure to read


these items carefully in order to operate the machine correctly, and to
avoid damage to the machine.

NOTE Indicates a clarification of an operation, or contains additional


explanations for a procedure. Reading these notes is highly
recommended.

Keys and Buttons Used in This Manual


The following symbols and key/button names are a few examples of how keys and
buttons to be pressed are expressed in this manual:
• Touch Panel Display Keys: [Key Name]
Examples: [Use HTTP]
[MEAP Settings]
• Control Panel Keys: <Key icon> + (Key Name)
Examples: (Additional Functions)
ID (ID)
• Buttons on Computer Operation Screens: [Button Name]
Examples: [Install]
[OK]

vi
Displays Used in This Manual
Screen shots of computer operation screens used in this manual may differ from
the ones you actually see, depending on the operating system and the model or
options that come with your machine.

The keys or buttons which you should press are marked with a , as shown
below.

When multiple buttons or keys can be pressed, they will be highlighted and
mentioned in the order in which they should be pressed.

Also, please note that application names and other information displayed on the
screen shots used in this manual are fictitious.

Click [Install].

Click this
button for
operation.

vii
Terms Used in This Manual
When explaining the selection of the user authentication system for SSO, the items
for selection are enclosed in single quotation marks, such as 'Domain
Authentication', 'Domain Authentication + Local Device Authentication', and 'Local
Device Authentication.'
Explanations for Domain Authentication (not enclosed in single quotation marks)
also apply to when performing Domain Authentication with the 'Domain
Authentication + Local Device Authentication' user authentication system.
Explanations for Local Device Authentication (not enclosed in single quotation
marks) also apply to when performing Local Device Authentication in the 'Domain
Authentication + Local Device Authentication' user authentication system.

Abbreviations Used in This Manual


In this manual, product names and model names are abbreviated as follows:

Microsoft® Windows® 2000 operating system: Windows 2000


Microsoft® Windows® 98 operating system: Windows 98
® ®
Microsoft Windows NT operating system: Windows NT
® ®
Microsoft Windows Millennium Edition operating system: Windows Me
®
Microsoft Windows Server™ 2003 operating system: Windows Server
2003
Microsoft® Windows® XP Professional: Windows XP
Microsoft® Windows® XP Home Edition: Windows XP
® ®
Microsoft Windows operating system: Windows

viii
Legal Notices

Trademarks
Canon, the Canon logo, imageRUNNER, MEAP, the MEAP logo, and NetSpot
Accountant are trademarks of Canon Inc.

Active Directory, Microsoft, Windows, and Windows NT are registered trademarks


of Microsoft Corporation in the United States and other countries.

Netscape, Netscape Communicator, Netscape Navigator are trademarks of


Netscape Communications Corporation.

Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the U.S. or other countries.

Other product and company names herein may be the trademarks of their
respective owners.

Copyright
Copyright 2005 by Canon Inc. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or by any


means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.

ix
Disclaimers
The information in this document is subject to change without notice.

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS


MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON
INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES
RESULTING FROM THE USE OF THIS MATERIAL.

x
Before You Start 1
CHAPTER

This chapter contains important information you have to read before using SMS (Service
Management Service) and SDL (Simple Device Login) and SSO (Single Sign-On) Login
Services.

Overview of SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2


Overview of Login Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Default Authentication (Department ID Management) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
SDL (Simple Device Login) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
SSO (Single Sign-On). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
SMS (Service Management Service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
SDL (Simple Device Login) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
SSO (Single Sign-On). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Accessing the Machine from a Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Activating Use HTTP in MEAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14

1-1
Overview of SMS
SMS (Service Management Service) is software that enables you to access
1 machines via a network from a web browser, and install and manage MEAP
applications. The software (web server software) required to use SMS is included in
Before You Start

this software. To be able to use the SMS, all you need is a web browser and a
network connection between your computer and the machine.
You can use SMS if the imageRUNNER is connected to the same network that your
computer is using.

Using SMS, you can do the following:

1-2 Overview of SMS


■ Confirming the machine's MEAP application status from a computer on the
same network
SMS enables you to access an imageRUNNER via the network and display the status of
installed applications, as well as various other data.

When you start SMS, enter your password in the [Log In] page, and log in, the following
top page is displayed.

Before You Start


[Application List] Click to display the [Application List] page.
The status of MEAP applications installed in the machine is
displayed on the [Application List] page.

[Install] Click to display the [Install] page.


You can install MEAP applications from the [Install] page.

[System Management] Click to display the [System Management] page.


On the [System Management] page, you can switch login
services, and change the order of MEAP application buttons
displayed on the touch panel display.

[Log Out] Click to finish SMS operations and log off. When you click this,
the [Log In] page is displayed.

Overview of SMS 1-3


IMPORTANT
Do not use the browser's [Back] button. If you use [Back] to change pages, SMS may not
operate correctly.

■ Installing and uninstalling MEAP applications on the machine


You can install and uninstall MEAP applications that correspond to the imageRUNNER
from your computer.
1
IMPORTANT
Before You Start

A license file is necessary to install a MEAP application.

■ Updating installed MEAP applications and license files


You can reinstall and update MEAP applications and license files if they have expired.

■ Changing the order of MEAP application buttons on the touch panel


display.
You can set the order of the MEAP application buttons displayed at the top of the touch
panel display of the imageRUNNER.

■ You can set to allow a user to log in to SMS with the user name and
password used when logging on to the machine.
You can also set to allow a user to log in to SMS with the user name and password of a
user registered as an administrator.

1-4 Overview of SMS


Overview of Login Service
A login service is a service for managing data relating to users using the machine.
The three kinds of default login services are Default Authentication (Department ID 1
Management), SDL (Simple Device Login), and SSO (Single Sign-On). This

Before You Start


chapter describes these three services.

NOTE
Default Authentication (Department ID Management) is set to a usable state as the
default.

Default Authentication (Department ID Management)


Select this login service if you are using Department ID Management (or if no other user
authentication has been set). If Department ID Management (from the Additional
Functions screen of the imageRUNNER) is set to 'On', you can set up the machine so that
it can only be used after the Department ID and password have been entered. The
Department IDs and passwords can be entered from either the touch panel display of the
machine or the Remote UI. For instructions on setting Department ID Management and
registering passwords, see the Reference Guide.

SDL (Simple Device Login)


This is a login service that you can use alone with a machine. You can register user data
in the memory of the machine from a web browser.

The SDL login service has the following functions:

• Displays a login screen on the touch panel display of the machine, and performs user
authentication.
• Displays a login page when the machine is accessed from a web browser, and performs
user authentication.
• Enables you to limit and keep track of the print/scan totals for Department ID, by linking
to the Department ID Management function of the machine.

Overview of Login Service 1-5


• Enables registration and editing of user authentication data from a web browser.

1
Before You Start

IMPORTANT
To limit and keep track of the print/scan totals for Department ID by linking to the
Department ID Management function of the machine, set Department ID Management to
'On' in System Settings (from the Additional Functions screen). To set the SDL login
service, the registered information in the SDL login service and the registered user data
(Department ID and Password) in Department ID Management of the machine have to
match.

SSO (Single Sign-On)


This is a login service which can be used in an Active Directory environment network or in
the machine. It contains the following user authentication systems:

- 'Domain Authentication'
- 'Local Device Authentication'
- 'Domain Authentication + Local Device Authentication'

NOTE
• The three user authentication systems can be switched using a Web browser.
• The default setting is 'Domain Authentication + Local Device Authentication'. To ensure
the security of your system, change the SSO user authentication system to 'Domain
Authentication', or change the user name and password for the Local Device
Authentication administrator to something other than the default setting, as soon as you
start using SSO.

1-6 Overview of Login Service


■ 'Domain Authentication'
A user authentication system which is linked to the domain controller in an Active
Directory environment on a network, and performs authentication for connecting to the
network domain while logging in to the machine. Users belonging to up to four trusted
domains (in addition to users belonging to the domain which includes the machine) can
be authenticated. The name of the domain to log in to is selected by the user when
logging in.

You can also use the optional NetSpot Accountant to analyze/manage the current state of 1
the machine.

Before You Start


In the example below, users belonging to Domain A (which includes the machine), and
users belonging to Domain B (which is trusted by Domain A), can be authenticated.

■ 'Local Device Authentication'


A user authentication system which only uses the machine. This users to be
authenticated are registered/managed using a database inside the machine. [This device]
is the login destination.

■ 'Domain Authentication + Local Device Authentication'


A user authentication system which includes the functions of both Domain Authentication
and Local Device Authentication. This is useful for using Domain Authentication to
authenticate users registered/managed in Active Directory, and using Local Device
Authentication to authenticate temporary users which cannot be added to Active Directory.
In the example below, users belonging to Domain A (which includes the machine), and
users belonging to Domain B (which is trusted by Domain A), can be authenticated, and
users registered in the machine itself can be authenticated. The location to log in to
(domain name or [This device]) is selected by the user when logging in.

Domain A Domain B
Domain Controllers Domain Controllers
NetSpot Accountant Security Agent (Active Directory) (Active Directory)

Trusted

User belonging imageRUNNER User belonging


to Domain A machine to Domain B

Overview of Login Service 1-7


IMPORTANT
• The optional NetSpot Accountant is necessary to use Domain Authentication and
Department ID Management at the same time. Without NetSpot Accountant, do not set
Department ID Management to 'On' when Domain Authentication is set.
- If you become unable to login after setting Department ID Management to 'On', change
the login service to Default Authentication and turn off Department ID Management.
For details on setting the login service, see Chapter 4, "MEAP System Management."
1 • For information on the versions of NetSpot Accountant which can be used with SSO,
contact your local authorized Canon dealer.
Before You Start

• To use Local Device Authentication and Department ID Management at the same time,
the information registered for Local Device Authentication and the user information for
Department ID Management (Department ID and passwords) must match.
• If you want to manage print totals and scan totals for each Department ID when using
Local Device Authentication and Department ID Management at the same time, set
Department ID Management to 'On'.
• The user information for the SDL login service and user information for Local Device
Authentication are managed separately inside the machine. Changes made to the user
information in one do not affect the other.
• You cannot use the optional control card reader with Local Device Authentication. If you
want to use the optional control card reader, use the SDL login service.
• Security Agent is only necessary to use Domain Authentication.
• Security Agent must be installed in a computer belonging to the domain which includes
the machine.

1-8 Overview of Login Service


System Requirements

SMS (Service Management Service) 1

Before You Start


SMS can be used in the following system environments:

Operating System Software Web Browsers

Microsoft Internet Explorer 5.5 SP2,


Windows 98 SE
Microsoft Internet Explorer 6 SP1

Microsoft Internet Explorer 5.5 SP2,


Windows 2000 Professional
Microsoft Internet Explorer 6 SP1

Microsoft Internet Explorer 6,


Windows XP Professional
Microsoft Internet Explorer 6 SP1

IMPORTANT
Your browser requires the following settings:
- JavaScript should be enabled.
- Cookies should be enabled for each session.

NOTE
No web server or software other than that described above is required (a web server is
included in the supported imageRUNNER machine).

System Requirements 1-9


SDL (Simple Device Login)
SDL can be used in the following system environments:

■ System Requirements for Administrators


Operating System Software Web Browsers
1 Microsoft Internet Explorer 5.5 SP2,
Windows 98 SE
Microsoft Internet Explorer 6 SP1
Before You Start

Microsoft Internet Explorer 5.5 SP2,


Windows 2000 Professional
Microsoft Internet Explorer 6 SP1

Microsoft Internet Explorer 6,


Windows XP Professional
Microsoft Internet Explorer 6 SP1

IMPORTANT
If you are using Windows XP with Microsoft Internet Explorer 6, Java™2 Runtime
Environment Standard Edition 1.3.1 or later is required.

■ System Requirements for General Users

Operating System Software Web Browsers


Microsoft Internet Explorer 5.01 SP2,
Windows 98 SE/
Microsoft Internet Explorer 5.5 SP2,
Windows NT Workstation 4.0
Microsoft Internet Explorer 6 SP1
Microsoft Internet Explorer 5.5 SP2,
Windows Me
Microsoft Internet Explorer 6 SP1
Microsoft Internet Explorer 5.01 SP3,
Windows 2000 Professional Microsoft Internet Explorer 5.5 SP2,
Microsoft Internet Explorer 6 SP1
Windows XP Professional Microsoft Internet Explorer 6 SP1

1-10 System Requirements


SSO (Single Sign-On)
Domain Authentication
Security Agent and a Windows server in which Active Directory is installed is
necessary to use Domain Authentication.

■ Server (for hosting Security Agent) 1


• Operating System Software

Before You Start


- Microsoft Windows 2000 Professional
- Microsoft Windows 2000 Server
- Microsoft Windows XP Professional
- Microsoft Windows Server 2003
• Other System Requirements
- Access privilege to Windows 2000 Domain Name System (DNS)
- Access privilege to Domain Controller

■ System Requirements for Administrators and General Users


Operating System Software Web Browsers

Microsoft Internet Explorer 5.01 SP2,


Windows 98 SE/
Microsoft Internet Explorer 5.5 SP2,
Windows NT Workstation 4.0
Microsoft Internet Explorer 6 SP1

Microsoft Internet Explorer 5.5 SP2,


Windows Me
Microsoft Internet Explorer 6 SP1

Microsoft Internet Explorer 5.01 SP3,


Windows 2000 Professional Microsoft Internet Explorer 5.5 SP2,
Microsoft Internet Explorer 6 SP1

Windows XP Professional Microsoft Internet Explorer 6 SP1

• Other System Requirements


- Access privilege to Windows 2000 Domain Name System (DNS)
- Access privilege to Domain Controller

System Requirements 1-11


IMPORTANT
• You can only use Domain Authentication on a network managed by Active Directory.
To use Domain Authentication, it is necessary to install a Security Agent on a computer
managed by Active Directory.
• You must use the user logon name (pre-Windows 2000) registered in Active Directory in
order to then enter a user name for Domain Authentication.
• You can use only alphanumeric characters, . (period), - (hyphen), _ (underscore), or %
1 (percent) for a user name for Domain Authentication. You can log in only if you use valid
characters.
Before You Start

• If there is a difference between the language set on the machine and the one set on the
Active Directory, the sender's Full name is not displayed on the e-mail recipient's
machine.
• To manage an imageRUNNER with Domain Authentication, turn ON the power of the
computer that has Security Agent installed, and confirm that Security Agent is operating.
• Do not install Security Agent on the computer that is equipped with more than two
network boards.
• If there is more than a 30 minute difference between the time set on the computer with
Active Directory, the time set on the machine, and the time set on the computer used for
logging in, an error occurs when you log in using Domain Authentication. To be able to
log in using Domain Authentication, it is necessary to match the current time on both
computers and the machine.
• When using Domain Authentication, make sure you register an administrator. If you do
not register an administrator, some settings and management functions will not be
available, depending on the application. The method of registering differs depending on
your system environment.
- When using NetSpot Accountant, the users registered as administrators in NetSpot
Accountant will also be recognized as administrators in Domain Authentication. For
instructions on registering an administrator, see the manual for NetSpot Accountant.
- When not using NetSpot Accountant, the users belonging to the group "Canon
Peripheral Admins" in Active Directory will be recognized as administrators in Domain
Authentication. Follow the instructions in the manual for Active Directory to create a
group called "Canon Peripheral Admins," and register the administrators.
• Do not set "Canon Peripheral Admins" as a primary group.

1-12 System Requirements


■ Installing Security Agent
Security Agent is software that runs in Windows under authorization from a domain
controller manager. It is supplied on the MEAP Administration Software CD-ROM. For
instruction on installing Security Agent, see the Readme.pdf file on the CD-ROM.

IMPORTANT
• It is necessary to set the computer with Security Agent to use a DNS server for
accessing network.
• If you install Security Agent in a computer in which a DNS server is already installed, the
1
Security Agent automatic detection service may not function. In this case, start Security

Before You Start


Agent Manager, and then start the service manually.
• If you obtain the IP address automatically (DHCP), you must obtain static IP address for
the computer where you are installing Security Agent (not the dynamic IP address).
• Do not change the IP address for your computer while Security Agent is running. If you
want to change the IP address for your computer, stop the Security Agent services first.

Local Device Authentication


An Active Directory environment network and Security Agent are not necessary to
use Local Device Authentication.

IMPORTANT
• User names and passwords are registered in a database inside the machine.
• You can only use alphanumeric characters for the user names and passwords.
• In order to prevent unauthorized use, make sure to change the user name and password
of the Local Domain Authentication administrator as soon as you start using SSO.

■ System Requirements for Administrators and General Users

Operating System Software Web Browsers


Microsoft Internet Explorer 5.01 SP2,
Windows 98 SE/
Microsoft Internet Explorer 5.5 SP2,
Windows NT Workstation 4.0
Microsoft Internet Explorer 6 SP1
Microsoft Internet Explorer 5.5 SP2,
Windows Me
Microsoft Internet Explorer 6 SP1
Microsoft Internet Explorer 5.01 SP3,
Windows 2000 Professional Microsoft Internet Explorer 5.5 SP2,
Microsoft Internet Explorer 6 SP1
Windows XP Professional Microsoft Internet Explorer 6 SP1

System Requirements 1-13


Accessing the Machine from a Web Browser
Before logging in to the SDL/SSO [User Management/Setting] page, start the
1 imageRUNNER machine and follow the procedure below:
Before You Start

■ Network Settings
Specify [Network Settings] in [System Settings] (from the Additional Functions screen).
Confirm the IP address of the machine. If you do not know the IP address of the machine,
consult the network administrator. (See Chapter 3, "Using a TCP/IP Network," in the
Network Guide.)

■ Set Use HTTP to 'On' in MEAP Settings


Select [MEAP Settings] from [System Settings] and set [Use HTTP] to 'On'. If you do not
set [Use HTTP] to 'On', you cannot access the machine from your web browser.

IMPORTANT
• You cannot connect to the machine via a proxy server. Specify the following settings if
you are working in an environment using a proxy server (as these settings differ
depending on the network environment, consult the network administrator).
- In the proxy server settings of your web browser, add the IP address of the machine to
the [Exceptions] (addresses that do not use a proxy) list.
• You cannot use SMS if your web browser is not set to enable cookies and JavaScript.
• You cannot use SDL/SSO if your web browser is not set to enable cookies, JavaScript,
and JavaApplet.
• When entering characters from your web browser, use characters that can be entered
from the touch panel display of the machine. Otherwise, the characters may not be
displayed or recognized correctly on the touch panel display.

Activating Use HTTP in MEAP Settings


Use the control panel of the machine to set MEAP functions from your web
browser.

IMPORTANT
The default setting is 'On'.

1 Press (Additional Functions) ➞ [System Settings].


If the Department ID and Password are set, press [System Settings] ➞ enter the
Department ID and password ➞ press ID (ID).

1-14 Accessing the Machine from a Web Browser


2 Press [▼] or [▲] until [MEAP Settings] appears ➞ press
[MEAP Settings].

Before You Start


3 Press [Use HTTP].

4 Press [On].

Accessing the Machine from a Web Browser 1-15


5 Select [On] or [Off] for <Use SSL>.

1
Before You Start

[On]: Uses SSL (Secure Socket Layer) to communicate.


[Off]: SSL is not used to communicate.

NOTE
Any changes made to <Use SSL> in <Use HTTP> in MEAP Settings are also
applied to <Use SSL> in Remote UI in System Settings (from the Additional
Functions screen).

6 Press [OK].
The selected mode is set.

7 Press [Done] repeatedly until the Basic Features screen


appears.

8 Turn the main power of the machine OFF, wait 10 seconds,


and then turn the power ON.

IMPORTANT
The HTTP setting is activated only after the machine is restarted.

1-16 Accessing the Machine from a Web Browser


Using SMS 2
CHAPTER

This chapter provides an explanation of how to start and finish SMS (Service Management
Service).

Starting and Closing SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2


Logging in With the SMS Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Logging in With the User Name and Password of the Machine . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Logging Out from SMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

2-1
Starting and Closing SMS
The following two methods exist for logging in to SMS:
• Logging in with the SMS password (Password Authentication).
On the [Log In] page for SMS, enter the SMS password to log in.
2 • Logging in with the user name and password of the machine (Remote Login
Service Authentication).
Using SMS

Log in with the user name and password of the machine (except for Default
Authentication).
Only users registered as administrators can log in.
Use the [Utility] page in [System Management] to start and stop the login methods
for SMS. (See "Setting the Login Method for SMS," on p. 4-27.)

IMPORTANT
• Only Password Authentication is set as the default.
• The URL to specify differs according to the login service.
• If Default Authentication is set as the login service, you cannot log in to SMS with the
user name and password of the machine.
• Multiple users cannot log in to SMS at the same time.

Logging in With the SMS Password


IMPORTANT
• The default password is "MeapSmsLogin" (case sensitive).
• This password is to prevent unauthorized operation of the machine. Do not inform
anyone other than the system manager of this password.
• In order to prevent erroneous usage, change the password to one that only the network
administrator knows (when you begin using it). If you want to change the password, see
"Changing the Password," on p. 4-25.
• Make sure that you do not forget your password. Otherwise, you will not be able to
access SMS. In this case, contact your local authorized Canon dealer.

1 Open your web browser.

2-2 Starting and Closing SMS


2 Enter the following URL in [Address].
http://<IP address of the machine>:8000/sms/
The SMS [Log In] page is displayed.

Using SMS
NOTE
• The device serial number is displayed in the bottom right of the screen. This serial
number is necessary when retrieving a license file from the license management
system.
• A drop-down list for switching the displayed language is displayed on the top right
of the screen. Select the displayed language as necessary. (English and Japanese
only)

Starting and Closing SMS 2-3


3 Enter the password ➞ click [Log In].

2
Using SMS

If you cannot log in because the password is incorrect, a message prompting


you to re-enter the password will be displayed.

2-4 Starting and Closing SMS


IMPORTANT
• If you do not access SMS after five minutes, it will timeout and automatically log
out. If this happens, log in again from the [Log In] page.
• If you do not log in within five minutes of displaying the [Log In] page, you will
become unable to log in even if you enter the correct password. Re-enter the
password according to the message displayed on the screen.

Logging in With the User Name and Password of the


Machine 2

Using SMS
1 Open your Web browser.

2 Enter the following URL under [Address]:


http://<IP address of the machine>:8000/sms/rls/
The [Log In] page for the selected login service is displayed.

3 Enter/select the various items ➞ click [Log In].

● If the SDL login service is set:


❑ Enter the user name and password of a user registered as an SDL
administrator.

Starting and Closing SMS 2-5


● If the SSO login service is set:
❑ Enter the user name and password of a user registered as an SSO
administrator.
❑ Select the login destination.

2
Using SMS

If you cannot log in because the user name or password that you entered is
incorrect, a message appears prompting you to re-enter your user name and
password.

If the SDL login service is set

2-6 Starting and Closing SMS


2

Using SMS
If the SSO login service is set

IMPORTANT
• If SMS times out, it automatically logs out. (The time it takes before logging out
depends on the login service.) If this happens, log in again from the [Log In] page.
• If SMS times out on the [Log In] page, you cannot log in even if you enter the
correct password. Follow the instructions on the screen to re-enter the password.

Starting and Closing SMS 2-7


Logging Out from SMS
1 Click [Log Out].

2
Using SMS

The [Log In] page is displayed.

IMPORTANT
When you finish using SMS, make sure you log out. If you close the web browser
without logging out, SMS becomes temporarily unusable.

2-8 Starting and Closing SMS


Various SMS Functions 3
CHAPTER

This chapter explains how to install applications and set the license management functions
using SMS.

Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2


Starting/Stopping Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Starting Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Stopping Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Uninstalling Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Confirming/Setting Application Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Application License Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Adding License Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Disabling License Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
Downloading/Deleting Disabled License Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23

3-1
Installing Applications
You can install MEAP applications and license files.

IMPORTANT
• You will need a valid license file in order to install a MEAP application.
- If your application comes with a License Access Number, you must access the License
Management System at the following URL to acquire your license file:
3 http://www.canon.com/lms/license/
Follow the online directions to create and download your license file. You will need to
Various SMS Functions

have your License Access Number and your MEAP device serial number(s) available in
order to complete the license generation process.
- If your application does not come with a License Access Number, your license file will
be provided by your MEAP Application provider.
• The maximum number of applications that can be installed is 19.
• The maximum amount of hard disk space allocated to install MEAP applications is 400
MB.
• You can confirm the hard drive space allocated to MEAP applications in [Hard Disk],
under [Resource Information] displayed in the [Application List] page.
• There may be other system requirements for installation, depending on the applications.
For instructions on settings, see the manual provided with the application.
• If the machine enters the Shutdown mode while installing a MEAP application, an error
message may be displayed on the [Install] page for SMS, and the installation canceled. In
this case, try installing the MEAP application again after the machine is restarted (the
main power switch is turned OFF, and then back ON again).

3-2 Installing Applications


1 Click [Install].

Various SMS Functions


The [Install Application/License] page is displayed.

2 Select the application file and license file you want to install.
❑ Click [Browse] for [Application File] ➞ select the application file.
❑ Click [Browse] for [License File] ➞ select the license file.

Installing Applications 3-3


❑ Click [OK].

3
Various SMS Functions

File extensions:
Application File: A file with the 'jar' extension.
License File: A file with the 'lic' extension.

The message <Installing... Please wait a moment.> is displayed.

3-4 Installing Applications


IMPORTANT
• You cannot install license files only.
• When installing an application, make sure you specify the license file. You cannot
install the application without specifying the license file.
• To add a license file for an application that is already installed, see "Adding License
Files," on p. 3-15.
• When updating an application that is already installed, close the application, and
then install the new application and license files. If the application is running, it
cannot be updated (see "Stopping Applications," on p. 3-10).

NOTE
You can also specify the file path by entering it directly.

3
3 Confirm the information displayed on the install confirmation

Various SMS Functions


page ➞ click [OK].

Depending on the application, a software license agreement screen may be


displayed. Confirm the information displayed on the screen ➞ click [OK].
Installation will start after the message <Installing... Please wait a moment.> is
displayed again.
After installation is complete, the [Application List] page is displayed.

Installing Applications 3-5


IMPORTANT
To use the installed application, you must start the application (see "Starting/
Stopping Applications," on p. 3-7).

3
Various SMS Functions

3-6 Installing Applications


Starting/Stopping Applications
These procedures enable you to place installed applications in a started or stopped
state.

Starting Applications
1 Click [Application List]. 3

Various SMS Functions


The details of each item are shown below.

Name: Displays the name of the application.


Installed on: Displays the date on which the application was installed.
Application ID: Displays ID which is unique to each application,
distinguishing one from another.

Starting/Stopping Applications 3-7


Status: Displays the status of the application.
Installed: Application has been installed, but not
started.
Started: Application is running.
Stopped: Application is in a non-operative state.
Starting: Application is starting up.
Stopping: Application is closing down.
License: Displays the license status of the application.
Installed: An effective license file has been
installed.

3 Not Installed: License file is disabled.


Excess: Expiration date and the types of
Various SMS Functions

counters set for the installed license file,


and any counter value(s) exceeding the
upper limit of the license file.
Invalid: Installed license file has exceeded its
expiration date. Alternatively, current
counter value has exceeded the upper
limit of the license file. (When a license
file is set to many types of counters, it
will expire when any counter exceeds
the upper limit.)
Resource Information: Displays the resources being used by the applications.
Hard Disk: Amount of hard disk space being used.
Shown in kilobytes.
Memory: Amount of memory being used.
Shown in kilobytes.
Threads: Number of threads.
Sockets: Number of sockets.
File
Descriptor: Number of file descriptors.

NOTE
Hard disk information is updated when an application is installed or uninstalled. All
other items are updated when an application is started or stopped.

3-8 Starting/Stopping Applications


2 Select the radio button for the application you want to start ➞
click [Start].

Various SMS Functions


The application is started.

IMPORTANT
• You cannot start applications whose required license file has not been installed.
• When the resources required for memory, threads, sockets, or file descriptors has
run out, the application will not start, even if you press [Start].

Starting/Stopping Applications 3-9


Stopping Applications
NOTE
To update an application, you must close the application you want to update.

1 Click [Application List].


The [Application List] page is displayed.

3
2 Select the radio button for the application you want to stop ➞
click [Stop].
Various SMS Functions

The application is stopped.

3-10 Starting/Stopping Applications


Uninstalling Applications
You can uninstall MEAP applications.

IMPORTANT
To uninstall an application, its license file must be disabled and deleted beforehand. (See
"Application License Settings," on p. 3-15.)

3
1 Click [Application List].

Various SMS Functions


The [Application List] page is displayed.

2 Select the radio button for the application you want to


uninstall ➞ click [Uninstall].

When you cannot uninstall the selected application, [Uninstall] will become
grayed out.

Uninstalling Applications 3-11


3 Confirm the application you want to uninstall is selected ➞
click [OK].
The application is uninstalled.

IMPORTANT
• You can uninstall the application only if the status of its license is [Not Installed]. To
uninstall applications with a different status, disable the license file from the
[License File Management] page and delete the license file. (See "Downloading/
Deleting Disabled License Files," on p. 3-23.)
• To disable the license file, its application must be in a stopped state.
• If the application you want to uninstall is linked with another application, a
confirmation message will be displayed. If such applications are uninstalled, you
3 may not be able to use the linked applications.
Various SMS Functions

3-12 Uninstalling Applications


Confirming/Setting Application Preferences
You can confirm the details of installed applications.

1 Click [Application List].


The [Application List] page is displayed.
3
2

Various SMS Functions


Click the name of the application in the [Application List]
whose details you want to confirm.

Confirming/Setting Application Preferences 3-13


The [Application/License Information] page is displayed.

3
Various SMS Functions

● If [Set Authentication] is displayed:


❑ Click [Set Authentication].
❑ Enter the Department ID and password from the [Authentication Settings]
page.

IMPORTANT
• Depending on the application you are using, [Set Authentication] is displayed. This
type of application performs jobs, including print jobs, regardless the control from
the touch panel display.
• When using the Department ID Management, it is necessary to set Department ID
and password to enable the application to perform jobs, including print jobs.

NOTE
The detailed information that is displayed may differ depending on the application.

3-14 Confirming/Setting Application Preferences


Application License Settings
You can add, disable, or delete license files for installed applications.

Adding License Files


You can install license files for applications that are already installed. You can also
change counter values and extend terms of validity by adding a license file.
3

Various SMS Functions


1 Click [Application List].
The [Application List] page is displayed.

2 Click the name for the application in the [Application List].

The [Application/License Information] page is displayed.

Application License Settings 3-15


3 In the [Application/License Information] page, click [License
Management].

3
Various SMS Functions

The [License File Management] page is displayed.

4 Click [Browse] ➞ select the license file you want to add.

3-16 Application License Settings


5 Click [Install].

Various SMS Functions

Application License Settings 3-17


The message <Installing... Please wait a moment.> is displayed.

3
Various SMS Functions

3-18 Application License Settings


6 Confirm the information displayed on the install confirmation
page ➞ click [OK].

Various SMS Functions


Depending on the application, a software license agreement screen may be
displayed. Confirm the information displayed on the screen ➞ click [OK].
Installation will start after the message <Installing... Please wait a moment.> is
displayed again.

IMPORTANT
If the license of an application is expired or disabled, it is necessary to restart (stop
and start) the application after the new license file is added.

Application License Settings 3-19


Disabling License Files
You can disable installed license files. You must disable a license file before deleting
or downloading it.

IMPORTANT
• Disabling a license file must be performed after closing the application you want to
disable. You cannot disable a license file if the application is still running.
• When a disabled license file is generated, the status of that license file becomes
[Uninstalled] and the application becomes unusable.
• The disabled license file can be reinstalled to the same imageRUNNER machine.

3
1
Various SMS Functions

Click [Application List].


The [Application List] page is displayed.

2 Click the name of the application in the [Application List].

The [Application/License Information] page is displayed.

3-20 Application License Settings


3 In the [Application/License Information] page, click [License
Management].

Various SMS Functions


The [License File Management] page is displayed.

Application License Settings 3-21


4 Click [Disable].

3
Various SMS Functions

A page confirming whether you want to disable the license file is displayed.

5 Click [OK].

3-22 Application License Settings


Downloading/Deleting Disabled License Files
Before uninstalling an application, you must delete the disabled license file(s). It is
recommended to download the license file you want to delete to your computer and
save it for reinstalling later.

IMPORTANT
• Once you have deleted the disabled license file, you cannot download it from the
machine.
• The disabled license file can be reinstalled to the same imageRUNNER machine.

NOTE
You can only download or delete disabled license files. 3

Various SMS Functions


1 Click [Application List].
The [Application List] page is displayed.

2 Click the name of the application in the [Application List].

The [Application/License Information] page is displayed.

Application License Settings 3-23


3 In the [Application/License Information] page, click [License
Management].

3
Various SMS Functions

The [License File Management] page is displayed.

3-24 Application License Settings


4 To download or delete the selected license file, follow the
procedure below.

● To download the license file:


❑ Select [Download].

Various SMS Functions


❑ Specify the location where you want to save the license file.
❑ Click [OK].
The license file is stored.

Application License Settings 3-25


● To delete the license file:
❑ Select [Delete].

3
Various SMS Functions

The dialog box confirming whether you want to delete the file is displayed.
❑ Click [OK].
The license file is deleted and the display returns to the [License File
Management] page.

3-26 Application License Settings


MEAP System Management 4
CHAPTER

This chapter explains how to set up the system application that manages MEAP systems and
the login service that are displayed when the machine is started.

Touch Panel Display Order Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2


Uninstalling System Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Starting/Stopping System Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Starting System Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Stopping System Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Login Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Login Service Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Uninstalling a Login Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Installing System Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Confirming System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Confirming Application Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Confirming License Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Changing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Setting the Login Method for SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27

4-1
Touch Panel Display Order Settings
You can set the order in which application buttons are displayed on the
imageRUNNER's touch panel display.

IMPORTANT
You can display up to nine application buttons on the touch panel display.

NOTE
There are some MEAP applications whose buttons cannot be displayed on the touch
panel display of the machine. The buttons for applications that can be displayed on the
4 touch panel display are known as applets.
MEAP System Management

1 Click [System Management] ➞ [Panel].

4-2 Touch Panel Display Order Settings


2 Select the applets (from the drop-down list) in the order you
want to display them on the imageRUNNER's touch panel
display.
To return the display to its original settings, click [Reset].

MEAP System Management


IMPORTANT
Select all the applet fields to leave no field blank.

NOTE
• The application buttons are displayed on the touch panel of the machine from left to
right as Button 1, Button 2, and so on.
• The applet names and application IDs of the applications are displayed in the
drop-down list.
• Only the buttons of operating applets are displayed on the touch panel display of
the machine. However, all of the installed applet names are displayed on the
drop-down list.

Touch Panel Display Order Settings 4-3


3 Click [Set].

4
MEAP System Management

An asterisk (*) is displayed next to the applet names of applications that have
been set.

4-4 Touch Panel Display Order Settings


Uninstalling System Applications
System applications are the basic applications that make up a MEAP system.

NOTE
It is not necessary to delete a license file before uninstalling a system application.

1 Click [System Management] ➞ [Enhanced Sys. App].

MEAP System Management


The page where you can specify various settings, such as system applications
and login services, is displayed.

Uninstalling System Applications 4-5


2 Select the radio button for the application you want to
uninstall ➞ click [Uninstall].

4
MEAP System Management

A page confirming whether you want to continue uninstalling is displayed.

3 Click [OK].
The application is uninstalled, and the [Enhanced Sys. App] page is displayed.

4-6 Uninstalling System Applications


Starting/Stopping System Applications
System applications can be started, stopped, and installed from the [System
Management] page.

Starting System Applications


1 Click [System Management] ➞ [Enhanced Sys. App].

MEAP System Management


The page where you can specify various settings, such as system applications
and login services, is displayed.

Starting/Stopping System Applications 4-7


2 Select the radio button for the application you want to start ➞
click [Start].

4
MEAP System Management

If the application has started correctly, the status of the specified system
application is 'Started'.

4-8 Starting/Stopping System Applications


Stopping System Applications
1 Click [System Management] ➞ [Enhanced Sys. App].

MEAP System Management


The page where you can specify various settings, such as system applications
and login services, is displayed.

Starting/Stopping System Applications 4-9


2 Select the radio button for the application you want to stop ➞
click [Stop].

4
MEAP System Management

If the application has stopped correctly, the status of the specified system
application is 'Stopped'.

4-10 Starting/Stopping System Applications


Login Service Settings
Login services are services for recognizing users when the machine is started. You
can change or uninstall login services from the [System Management] page.
There are three kinds of factory default login services that you can use:
• DefaultAuthentication (Department ID Management)
• SDL (Simple Device Login)
• SSO (Single Sign-On)

SSO includes the following three user authentication systems:


• 'Domain Authentication'
4

MEAP System Management


• 'Local Device Authentication'
• 'Domain Authentication + Local Device Authentication'

For details of Login Service, see "Overview of Login Service," on p. 1-5.

Login Service Selection


You can select the login service for user authentication.

IMPORTANT
• If you have logged in with the user name and password of the machine, the login service
will not be displayed on the top of screen. To change the login service, log in with the
SMS password.
• To switch to SSO or SDL, Department ID Management must be set to 'Off'. To use SDL
and Department ID Management at the same time, update the SDL user data
(Department ID and corresponding password) and set Department Management ID to
'On', after switching the login service to SDL.
• To set SDL/Local Device Authentication, the registered information in SDL/Local Device
Authentication and the registered user data (Department ID and Password) in
Department ID Management of the machine have to match.
• The optional NetSpot Accountant is necessary to use Domain Authentication and
Department ID Management simultaneously. Do not set Department ID Management to
'On' when the login service is set to Domain Authentication, without NetSpot Accountant.
If you become unable to login after setting Department ID Management to 'On' when
using Domain Authentication, change the login service to Default Authentication and turn
off Department ID Management.
• If SSO is set, you cannot use the optional control card reader. If you want to stop using
the optional control card reader and switch to SSO, contact your local authorized Canon
dealer.

Login Service Settings 4-11


• If there is more than a 30 minute difference between the time set on the computer with
Active Directory, the time set on the machine, and the time set on the computer used for
logging in, an error occurs when you log in. To be able to log in, it is necessary to match
the current time on both computers and the machine.
• If SSO or SDL is set as the login service, it takes time until the machine is ready to scan.
• If SSO or SDL is set as the login service, it takes time to access the Remote UI.

1 Click [System Management] ➞ [Enhanced Sys. App].

4
MEAP System Management

The page where you can specify various settings, such as system applications
and login services, is displayed.

4-12 Login Service Settings


2 Select the radio button for the login service you want to use ➞
click [Select].

MEAP System Management


The selected login service application is set to 'Start after Restart'.

3 Turn the main power of the machine OFF, wait 10 seconds,


and then turn the power ON.
The specified login service starts.
Changes to the login service settings are enabled after the machine is restarted.

Login Service Settings 4-13


Uninstalling a Login Service
Login services are not necessary to uninstall. However, you can uninstall a login
service to increase hard disk space for other applications.

NOTE
• Login services, unlike other applications, do not require you to delete the license file
before uninstalling.
• You cannot uninstall Default Authentication (Department ID Management), the login
service that is currently being used (the login service whose state is displayed as
'Started' or 'Stop after Restart'), or the login service you will use from the next time you
start the machine (the login service whose state is displayed as 'Start after Restart').
• Even if you uninstalled SDL or SSO by mistake, you can reinstall it using the file in the
MEAP Administration Software CD-ROM.

4
1 Click [System Management] ➞ [Enhanced Sys. App].
MEAP System Management

4-14 Login Service Settings


The page where you can specify various settings, such as system applications
and login services, is displayed.

2 Select the radio button for the login service you want to
uninstall ➞ click [Uninstall].

MEAP System Management


A page confirming whether you want to continue uninstalling the login service is
displayed.

3 Click [OK].
The login service is uninstalled.

Login Service Settings 4-15


Installing System Applications

1 Click [System Management] ➞ [Enhanced Sys. App].

4
MEAP System Management

The page where you can specify various settings, such as system applications
and login services, is displayed.

4-16 Installing System Applications


2 Select the enhanced system application file and license file.
❑ Click [Browse] for [Enhanced System Application] ➞ select the enhanced
system application file.

MEAP System Management


❑ Click [Browse] for [License File to Install] ➞ select the license file.

Installing System Applications 4-17


3 Click [Install].
The message <Installing... Please wait a moment.> is displayed.

4
MEAP System Management

IMPORTANT
When installing a system application, you must specify both the application file and
license file.

NOTE
You can also specify the file paths of the application and license file by entering
them directly.

4-18 Installing System Applications


4 Confirm the information displayed on the install confirmation
page ➞ click [OK].

MEAP System Management


Depending on the application, a software license agreement screen may be
displayed. Confirm the information displayed on the screen ➞ click [OK].
Installation will start after the message <Installing... Please wait a moment.> is
displayed again.

Installing System Applications 4-19


Confirming System Information
You can confirm version data relating to platforms (such as Java Virtual Machine),
version data, date of installation, and the current status of system applications.

1 Click [System Management] ➞ [System Info].

4
MEAP System Management

NOTE
• If you want to see the detailed information, click [Details].
• You can confirm MEAP Specifications on this screen.

4-20 Confirming System Information


Confirming Application Data
You can check data relating to an application.

1 Click [System Management] ➞ [Application Info].

MEAP System Management

Confirming Application Data 4-21


Click [Installed] to check data relating to installed applications (except system
applications).
Click [Uninstalled] to check data relating to applications (except system
applications) that have been uninstalled.

4
MEAP System Management

4-22 Confirming Application Data


Confirming License Files
You can check the content of license files before installation.

IMPORTANT
You cannot display the content of installed license files.

1 Click [System Management] ➞ [Utility].

4
2 Click [Check License].

MEAP System Management


3 Click [Browse] ➞ select the license file whose content you
want to check.

NOTE
You can specify the file path by entering it directly.

Confirming License Files 4-23


4 Click [Check].
The content of the license file is displayed.

4
MEAP System Management

4-24 Confirming License Files


Changing the Password
You can change the SMS password.

1 Click [System Management] ➞ [Utility].

2 Click [Change Password].

MEAP System Management

Changing the Password 4-25


3 Enter the old password and the new password ➞ click [Set].

4
MEAP System Management

IMPORTANT
Make sure that you do not forget your password. Otherwise, you will not be able to
access SMS. In this case, contact your local authorized Canon dealer.

NOTE
You must enter between 8 and 32 characters for the password.

4-26 Changing the Password


Setting the Login Method for SMS
You can set to allow a user to log in to SMS with the user name and password used
when logging on to the machine, or set to restrict a user from logging in to SMS with
the SMS password.

NOTE
The items you can set differ according to how you logged in.
- If you have logged in with the user name and password of the machine:
You can start/stop the service for allowing login with the SMS password (Password
Authentication).
- If you have logged in with the SMS password: 4
You can start/stop the service for allowing login with the user name and password of

MEAP System Management


the machine.

1 Click [System Management] ➞ [Utility].

2 Click [Application Management Function].

Setting the Login Method for SMS 4-27


3 Select the radio button of the application for the service you
want to start or stop ➞ click [Start] or [Stop].

● If you are logged in with the SMS password:

4
MEAP System Management

4-28 Setting the Login Method for SMS


● If you are logged in with the user name and password of the
machine:

MEAP System Management


The [Application Management Function] page is displayed.
Name Displays the name of the application.
Installed on Displays the date on which the application was installed.
Application ID Displays the unique application ID.
Status Displays the status of the application.

The login method for SMS is set.

NOTE
You can set both [Password Authentication] and [Remote Login Service
Authentication] to 'Started', but you cannot set them both to 'Stopped'. (One of
them must be set to 'Started'.)

Setting the Login Method for SMS 4-29


4
MEAP System Management

4-30 Setting the Login Method for SMS


SDL Management 5
CHAPTER

This chapter explains how to register/edit SDL user information and specify the number of
user's logs displayed when logging in.

Logging in to the User Management/Setting Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2


Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Logging in from the MEAP Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4
Registering/Editing User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Registering User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9
Editing User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-13
Deleting User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Importing User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
Exporting User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
Specify the Number of Users Displayed on the Touch Panel Display . . . . . . . . . . . . . . . 5-20

5-1
Logging in to the User Management/Setting Page
It is necessary to log in to the [User management/Setting] page in order to manage
users and specify settings.

IMPORTANT
• It is necessary to set SDL as the login service.
• Only users registered as administrators in SDL can log in.
• When using SDL, make sure to edit the user information of the administrator immediately
after starting to use SDL, in order to prevent unauthorized use.(See "Registering/Editing
User Data," on p. 5-9.)
• Do not use the browser's [Back]. If you use [Back] to change pages, SDL may not
operate correctly.
5 • If PortalService is installed, you can access as an administrator from the MEAP Portal
page.
SDL Management

NOTE
The default user name for the SDL administrator is 'Administrator', and the default
password is 'password' (case sensitive).

Logging In

1 Open your web browser.

2 Enter the following URL under [Address]:


http:// <IP address of the machine>:8000/sdl/
The [Log In] page is displayed.

IMPORTANT
If [Use HTTP] in [TCP/IP Settings] in Network Settings in System Settings (from the
Additional Functions screen) is set to 'Off', enter <http:// <IP address of the
machine>/sdl/>.

5-2 Logging in to the User Management/Setting Page


3 Enter the user name and password of the user registered as
an SDL administrator ➞ click [Log In].

SDL Management
The [User management/Setting] page for SDL is displayed.

4 When you have finished using SDL, click [Log Out].

Logging in to the User Management/Setting Page 5-3


Logging in from the MEAP Portal
NOTE
• MEAP Portal is a Web page which displays a list of Servlet type MEAP applications
installed in the machine. It enables you to jump to the Web page for each MEAP
application simply by clicking the application name displayed in the list, without the need
for entering the URL of the application.
• In order to use MEAP Portal, it is necessary to install Portal Service (included on the
MEAP Administration Software CD-ROM).

1 Open your Web browser.

2 Enter the URL under [Address].


http:// <IP address of the machine>/
5 The [Log In] page is displayed.
SDL Management

NOTE
• If you entered <http:// <IP address of the machine>:8000/>, you can display the
[MEAP Portal] page without performing step 4 (without displaying the Remote UI
screen).
• If [Use HTTP] in [TCP/IP Settings] in Network Settings in System Settings (from the
Additional Functions screen) is set to 'Off', you can display the [MEAP Portal] page
without performing step 4 (without displaying the Remote UI screen) if you restart
the machine (the main power of the machine is turned OFF, and then ON again).

5-4 Logging in to the User Management/Setting Page


3 Enter the user name and password of a user registered as an
SDL administrator ➞ click [Log In].

SDL Management
The Remote UI screen is displayed.

Logging in to the User Management/Setting Page 5-5


4 On the top page of the Remote UI, click the URL (http:// <IP
address of the machine>/) for [Link to MEAP Portal].

5
SDL Management

The [MEAP Portal] portal page is displayed.

5-6 Logging in to the User Management/Setting Page


5 Click [Sys. Admin. Applications].

SDL Management
[Sys. Admin. Applications] page is displayed.

6 Click [Simple Device Login].

The [User management/Setting] page is displayed.

Logging in to the User Management/Setting Page 5-7


7 When you have finished, click [Log Out].

5
SDL Management

5-8 Logging in to the User Management/Setting Page


Registering/Editing User Data
You can register and edit user data for authentication from a web browser. You can
also import and export user data in bulk.

NOTE
• Click [User Name], [Display Name], or [E-mail Address] on the [User Management] page
to change the sort order of registered user data.
• [MEAP Portal] is displayed only if PortalService is installed.

Registering User Data


You can register a new user.
5
IMPORTANT

SDL Management
• You can register up to 1,000 users.
• You can attach the optional control card reader only when using SDL. In this case, the
number of users you can register is the same as one you can manage using control card
reader.
- If the control card reader can manage up to 300 users:

Optional Control Card Reader Registerable Number of Users

Installed 300

Not installed 1000

NOTE
• An asterisk (*) is displayed on left side of the check box for the registered Administrator
on the [User Management] page.
• It is recommended that you export the registered user data and make a backup copy.

Registering/Editing User Data 5-9


1 Log in to MEAP Service ➞ click [User management].

5
SDL Management

The [User Management] page is displayed.

2 Click [Register].

5-10 Registering/Editing User Data


The [User Registration] page is displayed.

3 Enter the necessary data ➞ click [OK].

SDL Management
The content and setting conditions that should be entered are as follows:

Default
Item Setting Content Setting Conditions
Values
You cannot register a name
that has already been
Set user name
User Name registered. Administrator
when logging in.
Must be from 1 to 32
characters.
Set password Must be from 0 to 32
Password password
when logging in. characters.
Enter the
password you Must be from 0 to 32
Confirm password
entered in characters.
[Password].
Set Department
Must be from 1 to 7 digits
ID to be used
Department (this can be omitted if
when scanning or 0000000
ID Department ID Management
printing with the
is set to 'Off').
machine.

Registering/Editing User Data 5-11


Default
Item Setting Content Setting Conditions
Values
Must be from 0 to 7 digits
Set password
(this can be omitted if
Password corresponding to 0000000
Department ID Management
Department ID.
is set to 'Off').
Enter the Must be from 1 to 7 digits
password you (this can be omitted if
Confirm 0000000
entered in Department ID Management
[Password]. is set to 'Off').
Select
You cannot set all users to
User Type Administrator or Administrator
General (general user).
General.
Set the user You can leave this blank or
Display Name Administrator
name. enter up to 32 characters.
You can leave this blank or
E-mail Set the user's
enter up to 256 ASCII Blank
5 Address e-mail address.
characters.
SDL Management

If the optional Must be from 1 to 8 ASCII


control card characters.
Card ID Blank
reader is attached, You cannot enter only zeros,
enter the card ID. such as <0000>.

IMPORTANT
• If you select [Administrator] for [User Type], the user name and password can be
used when you log in to SDL.
• If Department ID Management is set to 'On', the registered information in SDL and
the registered user data and password in the machine's Department ID
Management have to match. If the Department ID and password have been
changed due to the delivery of device information, make sure to change the SDL
settings in accordance.
• It is necessary to enter an e-mail address. If you leave the e-mail address blank
when SDL is used, you cannot send e-mail.
• If SDL is set:
- The login user name and e-mail address are displayed on the sender field
("from") on the e-mail recipient's machine.
- The login user's e-mail address is displayed on the sender field on the I-fax
recipient's machine.

NOTE
• Multiple users can share the same Department ID.
• Multiple users can be registered as an Administrator.
• Enter the same password for [Password] and [Confirm]. If you enter a different
password for [Password] and [Confirm], a message prompting you to re-enter the
passwords is displayed.

5-12 Registering/Editing User Data


Editing User Data
You can change registered user data.

IMPORTANT
• It is recommended that you export the registered user data and make a backup copy.
(See "Exporting User Data," on p. 5-18.)
• You cannot change the User Name.
• Only a user registered as [Administrator] in [User Type] can edit the user data.
• If you edit user data when that user is logged in, the changes you made are validated
only after that user is logged out.
• If you want to change the user name, you must delete the user data and create and
register new user data.

1 Log in to MEAP Service ➞ click [User management].


The [User Management] page is displayed. 5

SDL Management
2 Place a check mark next to the user data you want to edit ➞
click [Edit].

Registering/Editing User Data 5-13


3 Edit the necessary items ➞ click [OK].

5
SDL Management

Deleting User Data


You can delete registered user data.

IMPORTANT
• If a user is logging in to the machine and his user data is deleted, he will be logged out
automatically.
• The user data that is logged in as [Administrator] cannot be deleted.

1 Log in to MEAP Service ➞ click [User management].


The [User Management] page is displayed.

5-14 Registering/Editing User Data


2 Place a check mark next to the user data you want to delete ➞
click [Delete].

SDL Management
The user data is deleted.

NOTE
You can select all of the displayed users by placing a check mark next to [Select
All].

Importing User Data


You can read and register user data registered in another machine from a file.

IMPORTANT
Imported user data is registered or overwritten as [General]. (See "Editing User Data," on
p. 5-13.)

1 Log in to MEAP Service ➞ click [User management].


The [User Management] page is displayed.

Registering/Editing User Data 5-15


2 Click [Import].

5
SDL Management

3 Click [Browse] ➞ specify the file you want to import.

You can also specify the file by entering the file path directly.

5-16 Registering/Editing User Data


4 Specify the necessary items ➞ click [Start].

SDL Management
Details of each item are shown below.

[File Format]: Specify the file format for importing.


• Simple Device Login Import the user data created in the file format used for
Format SDL and the Local Device Authentication of SSO. (File
extension: "ldif").
• NetSpot Accountant Import the user data created in NetSpot Accountant 3.x
3.x Format Format. (File extension: "csv").
• NetSpot Accountant Import the user data created in NetSpot Accountant 4.x
4.x Format Format. (File extension: "csv").
Setting when Selecting a NetSpot Accountant Format.
[Encoding]: Specify the character code for importing.
• Windows Japanese Import the file written in Windows Japanese Format.
(CP932) Windows Japanese is a character code for Japanese.
• Windows Latin-1 Import the file written in Windows Latin Format.
(CP1252) Windows Latin is a character code for European.
[Type Used for a User Select the type of user name used for logging in.
Name]:
• User ID Use the user ID as user name
• Windows User Name Use User Name in Windows as user name

Registering/Editing User Data 5-17


IMPORTANT
If user data with the same name is already registered, the imported user data will
overwrite the old data.

Exporting User Data


You can save user data registered in the machine to a file in your computer. Use
this function when you want to use the user data registered in the machine with
another device or when you want to back up the user data.

IMPORTANT
User Type of all exported data is [General].

1 Log in to MEAP Service ➞ click [User management].


The [User Management] page is displayed.
5
2
SDL Management

Click [Export].

5-18 Registering/Editing User Data


3 Specify the necessary items ➞ click [Start].

SDL Management
Details of each item are shown below.

[File Format]: Specify the file format for exporting.


• Simple Device Login Export the user data in the file format used for SDL and
Format the Local Device Authentication of SSO. (File extension:
"ldif").
• NetSpot Accountant Export the user data created in NetSpot Accountant 3.x
3.x Format Format. (File extension: "csv").
• NetSpot Accountant Export the user data created in NetSpot Accountant 4.x
4.x Format Format. (File extension: "csv").
Setting when Selecting a NetSpot Accountant Format.
[Encoding]: Specify the character code for file exporting.
• Windows Japanese Export the file written in Windows Japanese Format.
(CP932) Windows Japanese is a character code for Japanese.
• Windows Latin-1 Export the file written in Windows Latin Format.
(CP1252) Windows Latin is a character code for European.

Registering/Editing User Data 5-19


Specify the Number of Users Displayed on the Touch
Panel Display
For SDL, you can specify the number of user's logs displayed on the touch panel
display when logging in.

NOTE
The default setting is '0' (Do not Save).

1 Log in to MEAP Service ➞ click [Setting].

5
SDL Management

The [Setting] page is displayed.

NOTE
To change the pages between the [User Management] and [Setting] pages, click
[Simple Device Login].

5-20 Specify the Number of Users Displayed on the Touch Panel Display
2 From [Number of User Name Records to Save], select the
number of user names you want to display ➞ click [OK].

SDL Management
[Number of User Name Records to Save]:
• 0 (Do not Save) [▼] is not displayed when you log in from
the touch panel display of the machine.
• 1 (Save Most Recent Entry Only) Only the information of the last user who
logged in from the touch panel display of
the machine is displayed on the
drop-down list.
• 7 (Save a Maximum of 7 Records) The information of the last seven users who
logged in from the touch panel display of
the machine is displayed on the
drop-down list.

IMPORTANT
The settings that you specified validate only when the main power of the machine
is turned OFF, and then turned back ON.

Specify the Number of Users Displayed on the Touch Panel Display 5-21
5
SDL Management

5-22 Specify the Number of Users Displayed on the Touch Panel Display
SSO Management 6
CHAPTER

This chapter explains how to register/edit user information for the Local Device Authentication
System of SSO, how to specify the number of user's logs displayed when logging in, and how
to set the user authentication system for SSO.

Logging in to the User Management/Setting Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2


Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Logging in from the MEAP Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Registering/Editing User Data for Local Device Authentication . . . . . . . . . . . . . . . . . . . . 6-9
Registering User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Editing User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-13
Deleting User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-14
Importing User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-15
Exporting User Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-18
Specify the Number of Users Displayed on the Touch Panel Display . . . . . . . . . . . . . . . 6-20
Setting the User Authentication System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22

6-1
Logging in to the User Management/Setting Page
It is necessary to log in to the [User management/Setting] page in order to manage
users for the Local Device Authentication System of SSO, and specify the various
SSO settings.

IMPORTANT
• It is necessary to set SSO as the login service.
• Only users registered as administrators in SSO can log in.
• When using the Local Device Authentication System of SSO, make sure to edit the user
information of the administrator immediately after starting to use it, in order to prevent
unauthorized use. (See "Registering/Editing User Data for Local Device Authentication,"
on p. 6-9.)
• Do not use the browser's [Back]. If you use [Back] to change pages, SSO may not
operate correctly.
• If PortalService is installed, you can access as an administrator from the MEAP Portal
6 page.
SSO Management

NOTE
The default user name for the administrator of the Local Device Authentication System of
SSO is 'Administrator', and the default password is 'password' (case sensitive).

Logging In

1 Open your web browser.

2 Enter the following URL under [Address]:


http:// <IP address of the machine>:8000/sso/
The [Log In] page is displayed.

IMPORTANT
If [Use HTTP] in [TCP/IP Settings] in Network Settings in System Settings (from the
Additional Functions screen) is set to 'Off', enter <http:// <IP address of the
machine>/sso/>.

6-2 Logging in to the User Management/Setting Page


3 Enter the user name and password of the user registered as
an SSO administrator ➞ select the login destination ➞ click
[Log In].

SSO Management
The [User management/Setting] page for SSO is displayed.

4 When you have finished using SSO, click [Log Out].

Logging in to the User Management/Setting Page 6-3


Logging in from the MEAP Portal
NOTE
• MEAP Portal is a Web page which displays a list of Servlet type MEAP applications
installed in the machine. It enables you to jump to the Web page for each MEAP
application simply by clicking the application name displayed in the list, without the need
for entering the URL of the application.
• In order to use MEAP Portal, it is necessary to install Portal Service (included on the
MEAP Administration Software CD-ROM).

1 Open your Web browser.

2 Enter the URL under [Address].


http:// <IP address of the machine>/
The [Log In] page is displayed.

NOTE
6 • If you entered <http:// <IP address of the machine>:8000/>, you can display the
[MEAP Portal] page without performing step 4 (without displaying the Remote UI
SSO Management

screen).
• If [Use HTTP] in [TCP/IP Settings] in Network Settings in System Settings (from the
Additional Functions screen) is set to 'Off', you can display the [MEAP Portal] page
without performing step 4 (without displaying the Remote UI screen) if you restart
the machine (the main power of the machine is turned OFF, and then ON again).

6-4 Logging in to the User Management/Setting Page


3 Enter the user name and password of a user registered as an
SSO administrator ➞ select the login destination ➞ click
[Log In].

SSO Management
The Remote UI screen is displayed.

Logging in to the User Management/Setting Page 6-5


4 On the top page of the Remote UI, click the URL (http:// <IP
address of the machine>/) for [Link to MEAP Portal].

6
SSO Management

The [MEAP Portal] portal page is displayed.

6-6 Logging in to the User Management/Setting Page


5 Click [Sys. Admin. Applications].

6
[Sys. Admin. Applications] page is displayed.

SSO Management
6 Click [Single Sign-on].

The [User management/Setting] page is displayed.

Logging in to the User Management/Setting Page 6-7


7 When you have finished, click [Log Out].

6
SSO Management

6-8 Logging in to the User Management/Setting Page


Registering/Editing User Data for Local Device
Authentication
You can register and edit user data for authentication from a web browser for the
Local Device Authentication. You can also import and export user data in bulk.

NOTE
• Click [User Name], [Display Name], or [E-mail Address] on the [User Management] page
to change the sort order of registered user data.
• [MEAP Portal] is displayed only if PortalService is installed.
• The explanations in this chapter explain the procedure when logged in to the Local
Device Authentication management application from MEAP Portal.

Registering User Data


You can register a new user.

IMPORTANT 6
You can register up to 1,000 users.

SSO Management
NOTE
• An asterisk (*) is displayed on left side of the check box for the registered Administrator
on the [User Management] page.
• It is recommended that you export the registered user data and make a backup copy.

Registering/Editing User Data for Local Device Authentication 6-9


1 Log in to MEAP Service ➞ click [User management].

6
The [User Management] page is displayed.
SSO Management

2 Click [Register].

The [User Registration] page is displayed.

6-10 Registering/Editing User Data for Local Device Authentication


3 Enter the necessary data ➞ click [OK].

6
The content and setting conditions that should be entered are as follows:

SSO Management
Default
Item Setting Content Setting Conditions
Values
You cannot register a name
that has already been
Set user name
User Name registered. Administrator
when logging in.
Must be from 1 to 32
characters.
Set password Must be from 0 to 32
Password password
when logging in. characters.
Enter the
password you Must be from 0 to 32
Confirm password
entered in characters.
[Password].
Set Department
Must be from 1 to 7 digits
ID to be used
Department (this can be omitted if
when scanning or 0000000
ID Department ID Management
printing with the
is set to 'Off').
machine.
Must be from 0 to 7 digits
Set password
(this can be omitted if
Password corresponding to 0000000
Department ID Management
Department ID.
is set to 'Off').

Registering/Editing User Data for Local Device Authentication 6-11


Default
Item Setting Content Setting Conditions
Values
Enter the Must be from 0 to 7 digits
password you (this can be omitted if
Confirm 0000000
entered in Department ID Management
[Password]. is set to 'Off').
Select
You cannot set all users to
User Type Administrator or Administrator
General (general user).
General.
Set the user You can leave this blank or
Display Name Administrator
name. enter up to 32 characters.
You can leave this blank or
E-mail Set the user's
enter up to 256 ASCII Blank
Address e-mail address.
characters.

IMPORTANT
• If you select [Administrator] for [User Type], the user name and password can be
used when you log in using Local Device Authentication.
• If Department ID Management is set to 'On', the registered information for Local
Device Authentication and the registered user data and password in the machine's
6 Department ID Management have to match. If the Department ID and password
have been changed due to the delivery of device information, make sure to change
SSO Management

the Local Device Authentication settings accordingly.


• It is necessary to enter an e-mail address. If you leave the e-mail address blank
when Local Device Authentication is used, you cannot send e-mail.
• If Local Device Authentication is set:
- The login user name and e-mail address are displayed on the sender field
("from") on the e-mail recipient's machine.
- The login user's e-mail address is displayed on the sender field on the I-fax
recipient's machine.

NOTE
• Multiple users can share the same Department ID.
• Multiple users can be registered as an Administrator.
• Enter the same password for [Password] and [Confirm]. If you enter a different
password for [Password] and [Confirm], a message prompting you to re-enter the
passwords is displayed.

6-12 Registering/Editing User Data for Local Device Authentication


Editing User Data
You can change registered user data.

IMPORTANT
• It is recommended that you export the registered user data and make a backup copy.
(See "Exporting User Data," on p. 6-18.)
• You cannot change the User Name.
• Only a user registered as [Administrator] in [User Type] can edit the user data.
• If you edit user data when that user is logged in, the changes you made are validated
only after that user is logged out.
• If you want to change the user name, you must delete the user data and create and
register new user data.

1 Log in to MEAP Service ➞ click [User management].


The [User Management] page is displayed.

2 Place a check mark next to the user data you want to edit ➞ 6
click [Edit].

SSO Management

Registering/Editing User Data for Local Device Authentication 6-13


3 Edit the necessary items ➞ click [OK].

6
SSO Management

Deleting User Data


You can delete registered user data.

IMPORTANT
• If a user is logging in to the machine and his user data is deleted, he will be logged out
automatically.
• The user data that is logged in as [Administrator] cannot be deleted.

1 Log in to MEAP Service ➞ click [User management].


The [User Management] page is displayed.

6-14 Registering/Editing User Data for Local Device Authentication


2 Place a check mark next to the user data you want to delete ➞
click [Delete].

6
The user data is deleted.

SSO Management
NOTE
You can select all of the displayed users by placing a check mark next to [Select
All].

Importing User Data


You can read and register user data registered in another machine from a file.

IMPORTANT
Imported user data is registered or overwritten as [General]. (See "Editing User Data," on
p. 6-13.)

1 Log in to MEAP Service ➞ click [User management].


The [User Management] page is displayed.

Registering/Editing User Data for Local Device Authentication 6-15


2 Click [Import].

6
3 Click [Browse] ➞ specify the file you want to import.
SSO Management

You can also specify the file by entering the file path directly.

6-16 Registering/Editing User Data for Local Device Authentication


4 Specify the necessary items ➞ click [Start].

Details of each item are shown below. 6

SSO Management
[File Format]: Specify the file format for importing.
• Simple Device Login Import the user data created in the file format used for
Format SDL and the Local Device Authentication of SSO. (File
extension: "ldif").
• NetSpot Accountant Import the user data created in NetSpot Accountant 3.x
3.x Format Format. (File extension: "csv").
• NetSpot Accountant Import the user data created in NetSpot Accountant 4.x
4.x Format Format. (File extension: "csv").
Setting when Selecting a NetSpot Accountant Format.
[Encoding]: Specify the character code for importing.
• Windows Japanese Import the file written in Windows Japanese Format.
(CP932) Windows Japanese is a character code for Japanese.
• Windows Latin-1 Import the file written in Windows Latin Format.
(CP1252) Windows Latin is a character code for European.
[Type Used for a User Select the type of user name used for logging in.
Name]:
• User ID Use the user ID as user name
• Windows User Name Use User Name in Windows as user name

Registering/Editing User Data for Local Device Authentication 6-17


IMPORTANT
If user data with the same name is already registered, the imported user data will
overwrite the old data.

Exporting User Data


You can save user data registered in the machine to a file in your computer. Use
this function when you want to use the user data registered in the machine with
another device or when you want to back up the user data.

IMPORTANT
User Type of all exported data is [General].

1 Log in to MEAP Service ➞ click [User management].


The [User Management] page is displayed.

6
2 Click [Export].
SSO Management

6-18 Registering/Editing User Data for Local Device Authentication


3 Specify the necessary items ➞ click [Start].

Details of each item are shown below. 6

SSO Management
[File Format]: Specify the file format for exporting.
• Simple Device Login Export the user data in the file format used for SDL and
Format the Local Device Authentication of SSO. (File extension:
"ldif").
• NetSpot Accountant Export the user data created in NetSpot Accountant 3.x
3.x Format Format. (File extension: "csv").
• NetSpot Accountant Export the user data created in NetSpot Accountant 4.x
4.x Format Format. (File extension: "csv").
Setting when Selecting a NetSpot Accountant Format.
[Encoding]: Specify the character code for file exporting.
• Windows Japanese Export the file written in Windows Japanese Format.
(CP932) Windows Japanese is a character code for Japanese.
• Windows Latin-1 Export the file written in Windows Latin Format.
(CP1252) Windows Latin is a character code for European.

Registering/Editing User Data for Local Device Authentication 6-19


Specify the Number of Users Displayed on the Touch
Panel Display
For SSO, you can specify the number of user's logs displayed on the touch panel
display when logging in.

NOTE
• The Number of Caches for Login Users setting can be set not only by the Local Device
Authentication administrator, but also by the Domain Authentication administrator.
• The default settings are as follows:
Setting of Priorities: SA
Number of Caches for Login Users: MAX (Maximum Number for a Device)

1 Log in to MEAP Service ➞ click [Setting].

6
SSO Management

The [Setting] page is displayed.

NOTE
To change the pages between the [User Management] and [Setting] pages, click
[Single Sign-On].

6-20 Specify the Number of Users Displayed on the Touch Panel Display
2 Select the setting to take priority from [Setting of Priorities],
and select the number of user names you want to display from
[Number of Caches for Login Users] ➞ click [OK].

SSO Management
Cache Settings for Login Users
[Setting of Priorities]:
• SA Uses the number of user names to display set in Security Agent
Manager.
• This Device Uses the number of user names to display set on this screen.

[Number of Caches for Login Users]:


•0 [▼] is not displayed when you log in
from the touch panel display of the
machine.
•1 Only the information of the last user
who logged in from the touch panel
display of the machine is displayed
on the drop-down list.
• MAX (Maximum Number for a Device) The information of the last seven
users who logged in from the touch
panel display of the machine is
displayed on the drop-down list.

IMPORTANT
The Number of Caches for Login Users setting is enabled only after logging out of
the machine, logging back in, and then logging out again.

Specify the Number of Users Displayed on the Touch Panel Display 6-21
Setting the User Authentication System
You can select which of the three SSO user authentication systems to use.

NOTE
The default setting is 'Domain Authentication + Local Device Authentication'. To ensure
the security of your system, change the SSO user authentication system to 'Domain
Authentication', or change the user name and password for the Local Device
Authentication administrator to something other than the default setting, as soon as you
start using SSO.

1 Log in to MEAP Service ➞ click [Setting].

6
SSO Management

The [Setting] page is displayed.

NOTE
To change the pages between the [User Management] and [Setting] pages, click
[Single Sign-On].

6-22 Setting the User Authentication System


2 Select the desired user authentication system from the [User
Authentication System] drop-down list ➞ click [OK].

6
[User Authentication System]:

SSO Management
• Domain Authentication Uses only Domain Authentication.
• Domain Authentication + Local Device Authentication
Uses both Domain Authentication and Local
Device Authentication.
• Local Device Authentication Uses only Local Device Authentication.

IMPORTANT
• Changes to the login service settings are enabled after the machine is restarted.
After changing the settings, turn the main power of the machine OFF, wait 10
seconds, and then turn the power ON.
• Do not select 'Domain Authentication' if you do not have an Active Directory
environment network configured which can perform Domain Authentication. You
will become unable to log in. If you become unable to log in, set a login service
other than SSO, and reinstall the SSO login service from the MEAP Administration
Software CD-ROM.

Setting the User Authentication System 6-23


6
SSO Management

6-24 Setting the User Authentication System


Appendix 7
CHAPTER

This chapter includes the list of error messages, glossary, and index.

List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2


The Login Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
The Application List Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
The Install Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
The Authentication Information Setting Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8
The License Management Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-9
The Panel Display Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10
The Enhanced System Application Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11
The Utility Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22

7-1
List of Error Messages
This section explains the various messages that appear on the display, along with
possible causes and remedies.

If the machine displays an error message, follow the instructions on the display.

The following is a list of error messages, along with their possible causes and
remedies.

The Login Page


Cannot login because another user is logged in or logout operations have not been
successfully performed. Please wait a moment and then try this operation again.

Cause 1 Multiple browsers cannot log in using SMS at the same time. Therefore if
another user has already logged in, you cannot log in even if you enter the
correct password.
7
Remedy Log out with the browser which is already logged in.
Appendix

Cause 2 You cannot log in for a while if a user has closed their browser without pressing
[Logout] to log out.

Remedy Try to log in again after waiting for the time out.

You do not have permissions to use Service Management Service. Log in with administrator
rights.

Cause Only a user with administrator rights can log in to SMS with their user name and
password. The user trying to log in cannot do so because they do not have
administrator rights.

Remedy Log in again with the user name and password of a user with administrator
rights.

7-2 List of Error Messages


The Service Management Service of the specified URL has not been started. Specify the
correct URL.

Cause The login method you tried to use (Password Authentication or Remote Login
Service Authentication) is not set to 'Started'.

Remedy Log in to SMS using the login method which has been set to 'Started'. (Use
another login method.)

Cannot use SMS Installer Service (Remote Login Service Authentication) because Default
Authentication is selected as the login service.

Cause If the login service is set as Default Authentication, you cannot use the SMS
Installer Service (Remote Login Service Authentication).

Remedy Log in with the SMS password to use SMS.

Error: <Error Details>

Cause An error has occurred for some reason. Refer to <Error Details> for details.

Remedy If countermeasures for the error are still not clear from <Error Details>, contact
your local authorized Canon dealer.

Appendix
The Application List Page
Cannot start this application because the number of bootable applets has exceeded the limit.
Start this application after stopping other applications.

Cause The application cannot be started because it includes an applet, and the
number of applets that can be started on the system would exceed the limit
(nine applets) if the application was started.

Remedy Stop an application running on the system which includes an applet, in order to
reduce the number of applets running on the system, and then restart the
application.

A license is needed to start this application. Try to start it again after installing a license.

Cause A license file is necessary to start the application (the license file has not been
installed).

Remedy Install the license file, and then restart the application.

List of Error Messages 7-3


Cannot start this application because system resources (memory, threads, sockets, file
descriptors, disk space, or screen size) required to start the application may not be available.
<Resources>

Cause The application cannot be started because system resources required to start
the application are not able to be reserved.

Remedy Stop another application, and then restart this application. It may be able to
start this time.

Error: <Error details>

Cause An error has occurred for some reason. Refer to <Error details> for details.

Remedy If countermeasures for the error are still not clear from <Error details>, contact
your local authorized Canon dealer.

The Install Page


The file for the application to install does not exist or the file path is incorrect. Try to specify
the path again.
7
Cause The application file does not exist in the specified path, or the file path is
Appendix

incorrect.

Remedy Specify the file path correctly.

The file for the license to install does not exist or the file path is incorrect. Try to specify the
path again.

Cause The license file does not exist in the specified path, or the file path is incorrect.

Remedy Specify the file path correctly.

The contents of the file for the application to install are incorrect or information is missing.
Check the file.

Cause The contents of the file specified as an application file are incorrect, or
information is missing.

Remedy This application file cannot be installed. Check the file. If there are no problems,
contact your local authorized Canon dealer.

7-4 List of Error Messages


The contents of the file for the license to install are incorrect or information is missing. Check
the file.

Cause The contents of the file specified as a license file are incorrect, or information is
missing.

Remedy This license file cannot be installed. Check the file. If there are no problems,
contact your local authorized Canon dealer.

The following information is missing in file for the specified application. Check the file.
<Missing information>

Cause The application cannot be installed because required information is not


included in the application file.

Remedy Check the file. If there are no problems, contact your local authorized Canon
dealer to see if there is any <Missing information>.

The following information in the specified application is incorrect. Check the file. <Inaccurate
information>

Cause 1 <Inaccurate information> in the application file cannot be recognized as correct


information.

Remedy Contact your local authorized Canon dealer.


7

Appendix
Cause 2 If the <Inaccurate information> is the MEAP Specifications, the MEAP
Specifications of the application and of the machine do not match.

Remedy Contact your local authorized Canon dealer.

Cannot install this license because the specified application and license do not correspond.
Try to specify a path for the license file again.

Cause The application cannot be installed because the specified license file does not
correspond to the specified application.

Remedy Specify a license file which corresponds to the application file.

The number of applications that can be installed has exceeded the limit. Try to install this
application after uninstalling other applications.

Cause You can install up to 19 applications. You are trying to install more applications
than this number.

Remedy You can install the new application by first uninstalling other applications (apart
from system applications).

List of Error Messages 7-5


The specified license is already installed.

Cause A license file which is already installed cannot be installed again. The specified
license file has already been installed.

Remedy The specified license file cannot be installed. Specify another license file.

To install the specified application, a license file must be installed at the same time. Specify a
license file.

Cause You cannot install the application unless you specify a corresponding license file
with the application.

Remedy When specifying an application to install, also specify a corresponding license


file.

The specified file is a system application. Install the application from the [Enhanced System
Application] page.

Cause The specified file is a system application. You cannot install it from this [Install]
page.

Remedy Install the application from the [Enhanced Sys. App] page.

7 The specified license does not match this device. Specify an installable license.
Appendix

Cause In the license file, there is serial number information of machines in which the
license file can be installed. The application you have specified cannot be
installed, because your machine's serial number is not found in the serial
number information in this license file.

Remedy Specify a license file whose serial number information includes the serial
number of your machine.

The specified application does not support this device.

Cause The application file can only be installed in certain machine models. It cannot
be installed in this machine.

Remedy Specify an application which supports the machine.

7-6 List of Error Messages


The specified file is an update file. Stop the application that you want update and then install
the file.

Cause The specified application file is a file for updating an application which is already
installed. It is necessary to stop the application which is to be updated before
updating.

Remedy Stop the application that you want to update, and then perform the update
again.

Cannot install the application because the license requirement is different. Uninstall the
specified application, and then try to install the application again.

Cause You have tried to upgrade an application which is already installed using a
version of the same application with different license requirements.

Remedy Try upgrading after uninstalling the application you are trying to upgrade.

Cannot install this application because hard disk space has been exceeded. Uninstall other
applications and then try to install it again.

Cause The application cannot be installed because there is not enough space left on
the hard disk.

Remedy Uninstall unnecessary applications to free up hard disk space.


7

Appendix
Could not cancel installation. Installation has been successfully completed.

Cause The cancel button was pressed when the installation could not be canceled.
Installation has successfully been completed.

Remedy Disable the license file and download it from the [License Management] page.

The specified application cannot be installed on this device.

Cause Could not install the specified application because the machine’s memory is full.

Remedy Try installing again after expanding the machine’s memory. For more
information on expanding the machine’s memory, contact your local authorized
Canon dealer.

List of Error Messages 7-7


This application does not support the MEAP version of the device. Contact your service
representative after checking the application version.

Cause If the <Inaccurate information> is the MEAP Specifications, the MEAP


Specifications of the application and of the machine do not match.

Remedy Contact your local authorized Canon dealer.

Cannot find the specified application. It may have been uninstalled by another user.

Cause The specified application is already uninstalled.

Remedy Reinstall the application as necessary.

Error: <Error Details>

Cause An error has occurred for some reason. Refer to <Error Details> for details.

Remedy If countermeasures for the error are still not clear from <Error Details>, contact
your local authorized Canon dealer.

7
The Authentication Information Setting Page
Appendix

Settings are incorrect.


• Check to see if the password is incorrect.
• Enter Dept. ID within 7 digits.
• Check to see if the Department. ID is registered with the device.

Cause Authentication information cannot be set because the entered Dept. ID does not
exist, or the password is incorrect.

Remedy Enter the correct Dept. ID and password registered for the machine.

Could not set authentication information because an error occurred.

Cause The authentication number could not be set because an error has occurred for
some reason.

Remedy Contact your local authorized Canon dealer.

Cannot find the specified application. It may have been uninstalled by another user.

Cause The specified application is already uninstalled.

Remedy Reinstall the application as necessary.

7-8 List of Error Messages


The License Management Page
The specified file does not exist or the path is incorrect. Try to specify the path again.

Cause The specified file does not exist, or the file path is incorrect.

Remedy Specify the file path correctly.

The contents of the file for the license to install are incorrect or information is missing. Check
the file.

Cause 1 The contents of the file are incorrect.

Cause 2 Information is missing.

Remedy This license file cannot be installed. Contact your local authorized Canon
dealer.

Cannot install this license because the specified license does not correspond to this
application. Try to specify a path for the license file again.

Cause The license cannot be installed because the specified license file does not
correspond to the application. 7

Appendix
Remedy 1 Specify a license file which corresponds to the application.

Remedy 2 Contact your local authorized Canon dealer.

The specified license is already installed.

Cause A license file which is already installed cannot be installed again. The specified
license file has already been installed.

Remedy The specified license file cannot be installed. Specify another license file.

The specified license does not match this device. Specify an installable license.

Cause In the license file, there is serial number information of machines in which the
license file can be installed. The application you have specified cannot be
installed, because your machine's serial number is not found in the serial
number information in this license file.

Remedy Specify a license file whose serial number information includes the serial
number of your machine.

List of Error Messages 7-9


Could not cancel installation. Installation has been successfully completed.

Cause The cancel button was pressed when installation could not be canceled.
Installation has successfully been completed.

Remedy Disable the license file and download it from the [License Management] page.

Cannot disable the license file because this application has been started. Disable the license
file after stopping the application.

Cause The license file cannot be disabled because the application is not stopped. The
application corresponding to a license file must be stopped when disabling the
license file.

Remedy Stop the application corresponding to the license file, and then retry to disable
the license file.

Cannot find the specified application. It may have been uninstalled by another user.

Cause The specified application is already uninstalled.

Remedy Reinstall the application as necessary.

Error: <Error Details>


7
Cause An error has occurred for some reason. Refer to <Error Details> for details.
Appendix

Remedy If countermeasures against the error are still not clear from the <Error Details>,
contact your local authorized Canon dealer.

The Panel Display Page


The following applets are multi-selected. Applets to display in a button cannot be duplicated.
<Applet Name - Application ID>

Cause The applet display order could not be set because multiple applets of the same
name are selected.

Remedy Do not select multiple applets of the same name.

7-10 List of Error Messages


Cannot set the order because there are buttons with applets to display that are not specified.

Cause The applet display order could not be set because there are applets which are
not selected.

Remedy Make sure to select all of the applets from the drop-down list to complete the
list. However, do not select multiple applets of the same name.

Set the Order in which to Display Applet Names on the Panel. The following applets are not
selected. All applets must be selected. <Applet Name - Application ID>

Cause The applet display order could not be set because there are applets which are
not selected.

Remedy Specify the display order of the applets displayed in the bottom of the error
message.

Error: <Error Details>

Cause An error has occurred for some reason. Refer to <Error Details> for details.

Remedy If countermeasures for the error are still not clear from <Error Details>, contact
your local authorized Canon dealer.

7
The Enhanced System Application Page

Appendix
Cannot start this application because the number of bootable applets has exceeded the limit.
Start this application after stopping other applications.

Cause The application cannot be started because it includes an applet, and the
number of applets that can be started on the system would exceed the limit
(nine applets) if the application was started.

Remedy Stop an application running on the system which includes an applet, in order to
reduce the number of applets running on the system, and then restart the
application.

List of Error Messages 7-11


Cannot start this application because system resources required to start the application may
not be available. <Resources>

Cause The application cannot be started because system resources required to start
the application may not be able to be reserved.
NOTE: The resources which can not be reserved may be one of the following:
• Memory
• Thread
• Socket
• File descriptor

Remedy Stop another application, and then try restarting this application. It may be able
to start this time.

The file for the application to install does not exist or the file path is incorrect. Try to specify
the path again.

Cause The application file does not exist in the specified path, or the file path is
incorrect.

Remedy Specify the file path correctly.

7 The file for the license to install does not exist or the file path is incorrect. Try to specify the
path again.
Appendix

Cause The license file does not exist in the specified path, or the file path is incorrect.

Remedy Specify the file path correctly.

The contents of the file for the application to install are incorrect or information is missing.
Check the file.

Cause The contents of the file specified as an application file are incorrect, or
information is missing.

Remedy This application file cannot be installed. Check the file. If there are no problems,
contact your local authorized Canon dealer.

The contents of the file for the license to install are incorrect or information is missing. Check
the file.

Cause The contents of the file specified as a license file are incorrect, or information is
missing.

Remedy This license file cannot be installed. Check the file. If there are no problems,
contact your local authorized Canon dealer.

7-12 List of Error Messages


Cannot install this license because the specified application and license do not correspond.
Try to specify a path for the license file again.

Cause The application cannot be installed because the specified license file does not
correspond to the specified application.

Remedy Specify a license file which corresponds to the application file.

The specified file is not system application. Check the file.

Cause The specified file is not a system application. This application cannot be
installed from this [Enhanced Sys. App] page.

Remedy Install from the [Install] page.

The specified license is already installed.

Cause A license file which is already installed cannot be installed again. The specified
license file has already been installed.

Remedy The specified license file cannot be installed. Specify another license file.

To install the specified application, a license file must be installed at the same time. Specify a
license file.
7
Cause You cannot install the application unless you specify a corresponding license file

Appendix
with the application.

Remedy When specifying an application to install, also specify a corresponding license


file.

The following information in the specified application is incorrect. Check the file. <Inaccurate
information>

Cause 1 <Inaccurate information> in the application file cannot be recognized as correct


information.

Remedy Contact your local authorized Canon dealer.

Cause 2 If the <Inaccurate information> is the MEAP Specifications, the MEAP


Specifications of the application and of the machine do not match.

Remedy Contact your local authorized Canon dealer.

List of Error Messages 7-13


The following information is missing in file for the specified application. Check the file.
<Missing information>

Cause The application cannot be installed because required information is not


included in the application file.

Remedy Check the file. If there are no problems, contact your local authorized Canon
dealer to see if there is any <Missing information>.

The specified license does not match this device. Specify an installable license.

Cause In the license file, there is serial number information of machines in which the
license file can be installed. The application you have specified cannot be
installed, because your machine's serial number is not found in the serial
number information in this license file.

Remedy Specify a license file whose serial number information includes the serial
number of your machine.

The specified application does not support this device.

Cause The application file can only be installed in certain machine models. It cannot
be installed in this machine.
7 Remedy Specify an application which supports the machine.
Appendix

The specified file is an update file. Stop the system application that you want to update and
then install the file.

Cause The specified application file is a file for updating an application which is already
installed. It is necessary to stop the application which is to be updated before
updating.

Remedy Stop the application that you want to update, and then perform the update
again.

The specified file is an update file for a login service that is currently being set. Select
another login service, click [Set], restart the device, and the install this file.

Cause Although the specified application file is an update file for the login service that
is currently set, it cannot update a login service that has already started.

Remedy To install the update file for the login service, start another login service, and
then install the update file.

7-14 List of Error Messages


Cannot install this application because hard disk space has been exceeded. Uninstall other
applications and then try to install it again.

Cause The application cannot be installed because there is not enough space left on
the hard disk.

Remedy Uninstall unnecessary applications to free up hard disk space.

Could not cancel installation. Installation has been successfully completed.

Cause The cancel button was pressed when installation could not be canceled.
Installation has been successfully completed.

Remedy Uninstall the application.

Cannot find the specified application. It may have been uninstalled by another user.

Cause The specified application is already uninstalled.

Remedy Reinstall the application as necessary.

Error: <Error Details>

Cause An error has occurred for some reason. Refer to <Error Details> for details.
7
Remedy If countermeasures for the error are still not clear from <Error Details>, contact

Appendix
your local authorized Canon dealer.

The Utility Page


The specified file does not exist or the path is incorrect. Try to specify the path again.

Cause The specified file does not exist, or the file path is incorrect.

Remedy Specify the file path correctly.

The contents of the specified file is incorrect or information is missing. Check the file.

Cause 1 Contents of the file are incorrect. (A file other than the license file has been
specified.)

Remedy Check to see if the specified file is a license file.

Cause 2 File information is missing.

Remedy Contact your local authorized Canon dealer.

List of Error Messages 7-15


The specified license is already installed. Installed license file information cannot be
displayed.

Cause You cannot display the information of a license file which is already installed in a
machine.

Remedy Specify another license file.

Error: <Error Details>

Cause An error has occurred for some reason. Refer to <Error Details> for details.

Remedy If countermeasures for the error are still not clear from <Error Details>, contact
your local authorized Canon dealer.

The old password is incorrect.

Cause The password differs from the current password.

Remedy Enter the current password correctly.

The new password is incorrect. Enter 8 or more characters for the password.

Cause The new password is incorrect, or has characters that cannot be used for a
7 password.
Appendix

Remedy Enter a new password (eight alphanumeric characters or more (a-z, A-Z, 0-9)).

The new password and password to confirm do not match.

Cause The password cannot be changed because the new password and the
password you entered for confirmation do not match.

Remedy Enter the same password as the new password in the password confirmation
field.

7-16 List of Error Messages


Glossary

A
Active Directory
Directory Service used for Windows 2000 Server/Server 2003. A directory service
identifies all data and programs as well as their related attributes on the network,
according to organizational structure and physical limitations, and summarizes them
in a tree structure, so that the user can easily renew or browse through the
information. Active Directory is suitable for constructing a large size network because
of its capability to centrally manage not only accounting information, including the
user name and password for Windows, the current Windows environment
configuration, e-mail addresses, and personal addresses, but also resource
information such as group names, printer/shared resource names, computer names,
and security policies.

Applet
If the MEAP application is installed on the machine, an applet is created and a key to
access it is displayed on the touch panel display. 7
Application ID

Appendix
An identifier assigned to an application.
An ID is assigned to each MEAP application.
The MEAP system calculates counter values for each application ID.

C
Cookie
A file left on a user's computer when the user visits a web site. A cookie allows the
web site to recognize the user on subsequent visits. Cookies are generally used to
enable a user to automatically sign on to certain web sites and to customize the
features offered by such sites.

Glossary 7-17
D
Default Authentication (Department ID Management)
Select this login service if you are using the Department ID Management (or if no
other user authentication has been set). If Department ID Management (from the
Additional Functions screen of the imageRUNNER) is set to 'On', you can configure
the machine so that it can only be used after the Department ID and password have
been entered. The Department IDs and passwords can be entered from either the
touch panel display of the machine or the Remote UI.

F
File Descriptor
Descriptor used by the OS to distinguish between different files.
It contains information such as the file name, size, and identifier.

J
Java
A programming language developed by Sun Microsystems. Its multiple platform
compatibility, which allows it to operate independent of computer capability and
7 operating system, makes it very popular for developers of network applications. The
Java language included in the MEAP platform is called J2ME (Java2 Micro Edition).
Appendix

JavaScript
A script language applicable for Netscape Navigator (developed by the Netscape
Communications Corporation) and Internet Explorer. Utilization of JavaScript enables
creation of interactive web sites, featuring animated buttons and active clocks, using
only an HTML file.

L
License File
The license file is a file that the MEAP Application software manufacturer gives to a
user for permission to use the software. A license file is required to install any MEAP
application.

Login Service
A service for performing user authentication for an imageRUNNER machine. To
identify a certified user, a user name and password are required for authentication.
Login services for imageRUNNER include Default Authentication (Department ID
Management), SDL (Simple Device Login), and SSO (Single Sign-On).

7-18 Glossary
M
MEAP Application
Application that runs on MEAP (Multifunctional Embedded Application Platform).
Installed using an application file with the "jar" extension, and a license file with the
"lic" extension.

MEAP Specifications
The version of the MEAP function which can be executed using the MEAP system.
Some of the functions that use the MEAP system, such as MEAP applications, may
not be executable depending on the version of MEAP Specifications in the
imageRUNNER.

N
NetSpot Accountant
An optional software utility that analyzes, manages, and collects machine usage
information. Machine usage management can also be made by linking NetSpot
Accountant to a login service.

P
PortalService
7

Appendix
A MEAP application which displays and enables links to servlet-type MEAP
applications in the MEAP Portal page.
PortalService is included on the MEAP Administration Software CD-ROM.

Protocol
A set of rules that govern the transmission of data across a network. Examples of
protocols are FTP, DHCP, BOOTP, RARP, IPP, TCP/IP, SSL, and LDAP.

Proxy Server
A server that provides a cache of files available on remote servers that are slow or
expensive to access. The term "proxy server" normally refers to a World Wide Web
server that, on receiving a URL, tries to supply the requested file from its cache. If it
cannot locate the file there, the proxy server brings it from the remote server and
saves a copy in its cache so that the next request can be obtained locally.

Glossary 7-19
S
SDL (Simple Device Login)
A login service and login authentication method that you can use with one machine.
You can register user data in the memory of the machine from a web browser. In
addition, it enables you to manage user data by linking to the Department ID
Management function of the machine.

Security Agent
Security Agent is software that runs in Windows under authorization from a domain
controller manager. It is supplied on the MEAP Administration Software CD-ROM that
comes with the machine. To use SSO, Security Agent must be installed on the
computer that is connected to the Active Directory environment beforehand.

Servlet
A type of MEAP application that is displayed as a button in a web browser.

Socket
A virtual interface for using TCP/IP in applications. An application can specify a
socket (which is a combination of an address and a port) to open a line for sending
and receiving data. Therefore, a user will not have to worry about detailed
communications procedures.

7 SSL
Encryption protocol used to encrypt HTTP communications between a Web browser
Appendix

and server to increase the safety of communications.

SSO (Single Sign-On)


A login service which can be used in an Active Directory environment network or in
the machine. It contains the following user authentication systems:
- 'Domain Authentication'
- 'Local Device Authentication'
- 'Domain Authentication + Local Device Authentication'
■ 'Domain Authentication'
A user authentication system which is linked to the domain controller in an Active
Directory environment on a network, and performs authentication for connecting to
the network domain while logging in to the machine. Users belonging to up to four
trusted domains (in addition to users belonging to the domain which includes the
machine) can be authenticated.
■ 'Local Device Authentication'
A user authentication system which only uses the machine. The users to be
authenticated are registered/managed using a database inside the machine.

7-20 Glossary
■ 'Domain Authentication + Local Device Authentication'
A user authentication system which includes the functions of both Domain
Authentication and Local Device Authentication. This is useful for using Domain
Authentication to authenticate users registered/managed in Active Directory, and
using Local Device Authentication to authenticate temporary users which cannot be
added to Active Directory.

T
Thread
An execution unit of a program.
A program can have multiple threads running simultaneously, each performing
different tasks.
Memory usage increases with the number of threads running.

U
URL
Uniform Resource Locator. A standard way of specifying the location of an object,
usually a web page, on the Internet. The URL for a web page would look something
like this: "http://www.example.com/". Here, "http:" indicates that a web page is being
accessed, and "www.example.com" is the address of the server containing the web 7
page.

Appendix

Glossary 7-21
Index

A E
Accessing machine from web browser, 1-14 Editing user data, 5-13, 6-13
Activating Use HTTP in MEAP Settings, 1-14 Error Messages, 7-2
Network Settings, 1-14 Exporting user data, 5-18, 6-18
Active Directory, 7-17
Adding license files, 3-15
Applet, 7-17
Application data, confirming, 4-21
F
Application ID, 7-17 File Descriptor, 7-18
Application license settings, 3-15
Application preferences, 3-13
Applications
Installing, 3-2
I
Starting, 3-7 Importing user data, 5-15, 6-15
Stopping, 3-10 Installing
Uninstalling, 3-11
7 Applications, 3-2
System applications, 4-16
Appendix

C
Closing SMS, 2-2
J
Cookie, 7-17 Java, 7-18
JavaScript, 7-18

D
Default Authentication, 1-5, 7-18
Deleting disabled license files, 3-23
Deleting user data, 5-14, 6-14
Disabling license files, 3-20
Domain Authentication, 1-7, 1-11, 6-23, 7-21
Domain Authentication + Local Device
Authentication, 1-7, 6-23, 7-21
Downloading disabled license files, 3-23

7-22 Index
L S
License file, 4-23, 7-18 SDL (Simple Device Login), 1-5, 1-10, 7-20
List of Error Messages, 7-2 Security Agent, 7-20
Local Device Authentication, 1-7, 1-13, 6-23, Servlet, 7-20
7-21 SMS (Service Management System), 1-2, 1-9
Logging in Closing, 2-2
SMS, 2-2 Logging in, 2-2
Logging Off from SMS, 2-8 Logging off, 2-8
Login Service, 1-5, 4-11, 7-18 Starting, 2-2
Default Authentication, 1-5 Socket, 7-20
SDL, 1-5 SSL, 1-16, 7-20
SSO, 1-6 SSO (Single Sign-On), 1-6, 1-11, 7-20
Uninstalling, 4-14 Starting
Login Service selection, 4-11 Applications, 3-7
Login Service settings, 4-11 SMS, 2-2
System applications, 4-7
Stopping
M Applications, 3-10
System applications, 4-9
MEAP Application, 7-19 System information, confirming, 4-20
MEAP Specifications, 7-19 System requirements, 1-9
SDL, 1-10
SMS, 1-9 7
SSO, 1-11
N

Appendix
NetSpot Accountant, 7-19
T
Thread, 7-21
P Touch panel display order settings, 4-2
Password, changing, 4-25
PortalService, 5-2, 5-9, 6-2, 6-9, 7-19
Protocol, 7-19
Proxy Server, 7-19

R
Registering user data, 5-9, 6-9

Index 7-23
U
Uninstalling
Applications, 3-11
Login Service, 4-14
System applications, 4-5
URL, 7-21
User Authentication System, 6-22
User data, 5-9, 6-9
Deleting, 5-14, 6-14
Editing, 5-13, 6-13
Exporting, 5-18, 6-18
Importing, 5-15, 6-15
Name, 5-11, 6-11
Registering, 5-9, 6-9

7
Appendix

7-24 Index
CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
CANON U.S.A., INC.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
CANON CANADA INC.
6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada
CANON EUROPA N.V.
Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands
CANON FRANCE S.A.S.
17, quai du Président Paul Doumer 92414 Courbevoie Cedex, France
CANON (U.K.) LTD.
Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom
CANON DEUTSCHLAND GmbH
Europark Fichtenhain A10, 47807 Krefeld, Germany
CANON ITALIA S.p.A.
Via Milano, 8 20097 San Donato Milanese (MI) Italy
CANON LATIN AMERICA, INC.
703 Waterford Way, Suite 400, Miami, Florida 33126 U.S.A.
CANON AUSTRALIA PTY. LTD
1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia
CANON CHINA CO., LTD
15F, North Tower, Beijing Kerry Centre, 1 Guang Hua Road, Chao Yang District, 100020, Beijing, China
CANON SINGAPORE PTE. LTD.
1 HarbourFront Avenue #04-01 Keppel Bay Tower, Singapore 098632
CANON HONGKONG CO., LTD
19/F., The Metropolis Tower, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong

FA7-7835 (010) 092001IS0.0 © CANON INC. 2005

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