Application Error Classes Transaction Framework (Class 6434)

Application Error Classes

The following sections describe the application specific errors which are
generated by ProCash/NDC or ProCash/DDC. Typically those errors are used
in cases if no CSC-W32 device error is available from the operating system. In
addition the application generates internal error messages for some return
codes of the ProDevice (WOSA) interface.

Transaction Framework (Class 6434)

The following table lists those errors which are generated by the Transaction
Framework (dcsttfw.dll).

Table 75: Transaction Framework Error Table

Class Error Code [1] TOPMSG Description

Number
6434 0001 1031 Card was captured
6434 0002 1032 Receipt printer not configured
6434 0003 1032 Statement printer not configured
6434 0004 1032 Statement has been retracted
6434 0005 1039 Deposit error
6434 0006 1021 Deposit canceled
6434 0007 1022 Deposit timeout
6434 0008 1023 Deposit not configured
6434 0009 1029 Cash dispenser not configured
6434 000A 1033 Journal printer general error
6434 000B 1036 Receipt printer general error
6434 000C 1035 Document printer general error
6434 000D 1031 Card reader general error
6434 000E 1033 Journal printer error, spooler active
6434 0010 "" Cash has been retracted
6434 0011 1039 Deposit shutter could not be opened
6434 0012 1038 Vandal Guard could not be opened
6434 0013 1031 Card read treshold maximum reached
6434 0014 "" Cassette has low bills
6434 0015 1049 Paper low on journal printer
6434 0016 1050 Paper low on receipt printer

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Transaction Framework (Class 6434) Application Error Classes

6434 0017 1051 Paper low on document printer

6434 0018 1501 Try to dispense with money in transport
6434 0019 1031 Card write attempt but no data to write
6434 0020 1029 Cash dispenser shutter error
6434 0021 1039 Deposit bin missing
6434 0022 1039 Deposit jam
6434 0023 1039 Deposit envelope jam during dispense
6434 0024 1039 Deposit no envelopes available
6434 0025 1039 Deposit printer failure
6434 0026 1039 Deposit wrong envelope size
6434 0027 1039 Deposit shutter not closed
6434 0028 1039 Deposit bin is overfilled
6434 0029 1031 Card Reader bin is overfilled
6434 002A 1029 CAS: dialog (907) timeout while service dispenser
6434 002B 1029 CAS: dialog (907) cancel while service dispenser
6434 002C 1023 CAS: dialog (906) timeout while service deposit module
6434 002D 1023 CAS: dialog (906) cancel while service deposit module
6434 002E 1035 CAS: dialog (907) timeout while service statement printer
6434 002F 1035 CAS: dialog (907) cancel while service statement printer
6434 0030 1039 Envelope dispenser low
6434 0031 1039 Envelope dispenser empty
6434 0032 1039 Envelope dispenser error
6434 0033 1039 Envelope dispenser jam
6434 0034 1039 Envelope dispenser shutter not close
6434 0035 1039 Envelope dispenser shutter not open
6434 0036 1032 Statement capture bin full
6434 0037 1033 Journal paper nearly empty
6434 0038 1033 Receipt paper nearly empty
6434 0039 1039 Shutter not close or money jam, no dispense operation
6434 003A 1031 Card manipulation detected while waiting for card
6434 003B 1033 Journal printer error, spooler active
6434 003C 1033 Journal printer ok, reprint started
6434 003D 1033 Journal printer ok, reprint finished
6434 003E 1033 Journal printer error, spooler error
6434 003F 1500 GetPIN error, PIN dialog was cancelled via command
6434 0040 1033 Receipt paper jam or paper empty

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Application Error Classes Cash Dispenser Framework (class 643A)

6434 0041 1033 Journal paper jam or paper empty

6434 0042 1031 Card was captured after jam
6434 0043 1033 Hard disk free space low (warning) / out (error)
6434 0044 1031 Card write attempted but track for writing not installed
6434 0045 1031 Card write command failed
6434 0046 1031 Card trap active (Lebanese Loop)
6434 0047 1031 Mouth piece removed (vandalism)
6434 0048 1031 Card reader skimming active
6434 0050 1061 CoinOut hopper low or out
6434 0051 1061 CoinOut low condition not set
6434 0052 1061 CoinOut hopper empty, no dispense attempted
6434 0053 1061 CoinOut module inoperative before dispense
6434 0054 1061 CoinOut hopper low, no dispense attempted
6434 0055 1061 CoinOut dispense error, but coins dispensed
6434 0056 1061 CoinOut dispense error, hopper jam, but partial dispense
possible
6434 0057 1061 CoinOut dispense fatal error, no coins dispensed

Cash Dispenser Framework (class 643A)

The following table lists all errors which are generated by the Cash Dispenser
Framework (dccdmfw.dll).

Table 76: Cash Dispenser Framework Error Table

Class Error Code [1] TOPMSG Description

Number
643A 0001 1029 Invalid cassette number
643A 0002 1041 Cash cannot be dispensed
643A 0003 1029 Cash cannot be dispensed while safe door open
643A 0004 1029 Reject cassette or whole dispenser not operational
643A 0005 1029 Reject cassette overfilled
643A 0006 1029 Maximum retracts reached
643A 0007 1029 Reject cassette missing
643A 0008 1029 Maximum consecutive present errors reached
643A 0009 1029 The cash dispenser status is fatal

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Cash Dispenser Framework (class 643A) Application Error Classes

The following table lists ProTopas return codes from the Cash Dispenser device
Framework which are mapped to the hexadecimal error codes assigned to class
643A.

Table 77: Cash Dispenser return code table

Class CDM Error TOPMSG Description

return Code [1] Number
Code
643A -331 FEB5 1029 Order not allowed
643A -330 FEB6 1029 Shutter not closed
643A -324 FEBC 1029 Present job active
643A -323 FEBD 1029 No items to present
643A -322 FEBE 1029 Unknown present error
643A -321 FEBF 1029 Error in bills presentation
643A -320 FEC0 1029 Denomination error
643A -317 FEC3 1029 No documents (no bills)
643A -316 FEC4 1029 Invalid cash unit
643A -315 FEC5 1029 Shutter closed
643A -314 FEC6 1029 Shutter open
643A -313 FEC7 1029 Shutter not open
643A -312 FEC8 1029 Invalid retract
643A -311 FEC9 1029 Safe door open
643A -310 FECA 1029 Position locked
643A -309 FECB 1029 Invalid position
643A -308 FECC 1029 Documents, bills left in transport
643A -307 FECD 1029 Too many documents dispensed
643A -306 FECE 1029 Dispenser is not able to dispense (door open or error with
reject cassette)
643A -305 FECF 1029 No currency mix
643A -304 FED0 1029 Invalid mix type
643A -303 FED1 1029 Invalid denomination
643A -302 FED2 1029 Cash unit error
643A -301 FED3 1029 Invalid teller ID
643A -300 FED4 1029 Invalid currency
643A -14 FFF2 1029 Cash dispenser general hardware error, cannot dispense
643A -13 FFF3 1029 Cash dispenser device not ready, cannot dispense

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Application Error Classes Security Overlay Framework (Class 643C)

Security Overlay Framework (Class 643C)

The following table lists those errors which are generated by the Security
Overlay Framework (dcsecure.dll).

Table 78: Transaction Framework Error Table

Class Error Code [1] TOPMSG Description

Number
643C 0001 1500 Set key error, possibly wrong security keys loaded
643C 0002 1500 PIN check error, possibly wrong security keys
643C 0003 1500 Error while creating PIN block for remote PIN block buffer
included in transaction request message
643C 0004 1500 The correct MAC could not be calculated
643C 0005 1500 Key error while initializing transaction, possibly no keys
loaded in EDM or EPP

[1] This error code can be interpreted as a WARNING or ERROR class by

the ProCash/NDC or ProCash/DDC application.

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