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  • 20 Listening Tips

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    Mădălina Pop
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    The document provides 20 listening tips that include stopping talking, minimizing distractions, maintaining eye contact, using inviting body language, never interrupting, being patient, listening for understanding, asking for clarification if needed, listening with empathy and compassion, showing interest, encouraging the speaker, asking questions, clarifying and paraphrasing, listening for content and emotional context, listening with heart as well as mind, following the speaker's lead, avoiding thinking about your own response, and arranging another time if unable to listen properly.

    Original Description:

    Active Listening

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    The document provides 20 listening tips that include stopping talking, minimizing distractions, maintaining eye contact, using inviting body language, never interrupting, being patient, listening for understanding, asking for clarification if needed, listening with empathy and compassion, showing interest, encouraging the speaker, asking questions, clarifying and paraphrasing, listening for content and emotional context, listening with heart as well as mind, following the speaker's lead, avoiding thinking about your own response, and arranging another time if unable to listen properly.

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    © All Rights Reserved
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    14 views1 page

    20 Listening Tips

    Uploaded by

    Mădălina Pop
    The document provides 20 listening tips that include stopping talking, minimizing distractions, maintaining eye contact, using inviting body language, never interrupting, being patient, listening for understanding, asking for clarification if needed, listening with empathy and compassion, showing interest, encouraging the speaker, asking questions, clarifying and paraphrasing, listening for content and emotional context, listening with heart as well as mind, following the speaker's lead, avoiding thinking about your own response, and arranging another time if unable to listen properly.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    20 Listening Tips

    1. Stop talking

    1. Minimise distractions
    2. Stop doing other things while you are listening
    3. Maintain eye contact
    4. Use inviting body language
    5. Never interrupt
    6. Be patient
    7. Listen for understanding
    8. Ask for clarification if you do not understand
    9. Listen with empathy
    10. Listen with compassion
    11. Show interest
    12. Encourage the speaker with nods and affirmative words.
    13. Ask questions
    14. Clarify/Paraphrase
    15. Listen for content and the way in which the speaker is talking
    (emotional context)
    16. Listen with heart as well as with mind.
    17. Follow the speakers lead
    18. Avoid thinking about what you’re going to say next.
    19. Arrange another time if you cannot listen properly now

    © Trainer Bubble Ltd. 2013 www.trainerbubble.com

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