Professional Documents
Culture Documents
1.1 Introduction
In Bangladesh economy banking system plays a significant role. In recent time banking
institutions are essential in modern society. The modern economic functions become
meaningless and sluggish without banks. Moreover, for the development of a country
financial institutions are highly required. For instants, generating employment,
encouragement to the entrepreneurs, promotion of capital and many more things are
involvement of banks. In today’s world bank become so important that become leading
financial intermediary. Banks act as a financial intermediary to mobilize fund from the
surplus to deficit economic units.
From the early nineties different initiatives have been taken to increase the competition
and efficacy of money market, relaxation of unwanted rules and regulation, modification
in terms of laws of loan so that the base of the banking system can be established in
Bangladesh in such a way that might uphold the economic condition of the country. In
recent times in the western countries we can see that the banking system has been
undergoing for several factors like deregulation, technological innovation and
globalization. Hence unfortunately Bangladesh is not progressing accordingly. After the
emergence of Bangladesh, there seems a significant change in the drastic change in the
field of banking progress in the age of globalization. Here the banking sector has
expanded a lot of things in the last three decades. Though many private commercial
banks have been established the major portion of banking business is covered by the
four Nationalized Commercial Banks, such as Sonali, Rupali, Agrani and Janata Bank
Limited. Aftar the central bank of Bangladesh, Bangladesh Bank, Janata bank in treated
the most important government financial institution in terms of banking facilities. Among
all the financial banks under government supervision Janata bank has the largest
amount of branches all over Bangladesh. For that reason it is really very much
convenient for its consumers to reach Janata bank and deal with their valuable financial
activities with the institution. Overall we can say that Janata bank is playing a significant
role to improve the socio- economic condition of Bangladesh. (Saha, 2009)
Among stated owned giants, Janata Bank is one of the largest commercial bank in
Bangladesh. By the Presidency Order of 1972, this bank was established under
Bangladesh Bank and got nationalization. Merging United Bank Limited and Union Bank
Limited, were two private banks performing class banking over the country. On 16th
December 1971, after the birth of Bangladesh, newly formed Janata Bank banking got
special facilities from the government for mass to work as nationalized commercial bank
all over the country. With the increase of responsibility and by quality of performance
within a few years, it becomes one of the largest commercial bank of Bangladesh with
898 branches in which 4 overseas branches are at UAE. This bank is connected with
1239 foreign correspondents globally. Total employees of Janata Bank Limited are
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approximately fourteen thousands currently. Janata Bhaban, the head office is located at
Motijheel commercial area in Dhaka city. [source: http://jb.com.bd/jb/about_us/history]
JANATA Bank Limited welcomes you to explore the world of progressive Banking in
Bangladesh. It is a state owned commercial bank and is catering the need of the mass
business people. It was corporatized on 15th November 2007. Janata Bank was born
with a new concept of purposeful banking sub serving the growing and diversified
financial needs of planned economic development of the country.
Our commitment and the people’s belief in us have given us the edge over others to
earn this trust about the safe keeping of their money in the right kind of banking
channel.
The prime objectives of this report are to fulfill the partial requirement for the degree of
BBA. Since, it’s compulsory for all students of BBA program of Business faculty, Islamic
University Kushtia to undergo three months long internship program to explore real life
business situation.
Janata Bank Limited is a place where I could learn the business dealings. This
organization has created a positive image to the customer mind by providing better
service. This Bank has introduced some Modern deposit Schemes that has high market
demand. As it maintain the pace with the competitive business world, its activities,
culture, philosophy and style leads an intern student to be the best at any field of
working life. With this view, during my internship I was assigned to …… branch, Janata
Bank Ltd, with other activities I specially tried to observe the Investment banking
procedure and function of this branch.
1.3 Background
The internship program is full credit subject of the BBA program of the Islamic University
Kustia which constructs a relation between the real life state of affairs and theoretical
concepts.
Investment is done under different modes of investment and before investment some
objective and principles are to follow. Investment practice consists of some stage
Selection of the client, Application stage, Processing and appraisal, Sanctioning stage,
Documentation stage, Disbursement stage, Monitoring & Recovery stage
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1.4 Objectives of the Study:
Primary Objectives:
The primary objective of writing the report is fulfilling the partial requirements of the
BBA program. In this report, I’ve attempted to give an overview of Investment
Mechanism of Janata Bank Limited. Also in the major part of the report is Investment
Mechanism.
Secondary Objectives:
To present an overview on Investment Mechanism of Janata Bank Ltd.
To present the current situation of Kalatia branch.
To observe the economic condition of AIBL
To explain the general banking activities of AIBL.
To suggest some possible recommendations to overcome the problems.
To suggest a supportive role in the progress of banking system in financial
sector
1.5 Methodology
To complete this report I’ve followed a systematic study which include working,
inspecting and talking to the executives at different levels of the organization to know
the present scenario of the banking practice. To facilitate make the report more
meaningful and presentable two sources of data and information have been used widely-
This report has been prepared on the basis of experience gathered during the period of
internship. This report will be dealing with the overview of Janata Bank Ltd. & mainly
with Investment Mechanism of this Bank. But the report will try to cover overview of
Janata Bank’s objectives, functions, management, business policy and other activities.
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This report will also mention some problems of Janata Bank’s Operating systems and its
solutions.
1.7 Limitations
There were some problems while I have undergone the internship program. A
wholehearted effort was applied to conduct the internship program and to bring a
reliable and fruitful result. In spite of having the wholehearted effort, there exits some
limitations, which acted as barrier. The following limitations are apparent in the report:
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2.0 Janata Bank Limited
2.1 Background
In this backdrop, in order to rebuild the country’s economy, measures had been taken to
merge a number of banks previously operated in this region and make new banks and
this initiatives led to formation of Janata Bank in 1972 by combining the erstwhile United
Bank Limited and Union Bank Limited under the Banks Nationalization Order (President’s
Order No. 26) of 1972.
In 15 November, 2007 Janata Bank got registered with the Joint Stock of Registrars and
restructured it as a public limited company with the name Janata Bank Limited.
Including 4 overseas branches in United Arab Emirates Janata Bank runs its business
with 911 branches across the country having a big family of around 12,939 (As on
31.03.2017) employees with its head office located at Janata Bhaban at Motijheel C/A,
the heart of the capital city, Dhaka.
At the end of 2016 the Bank held Deposit BDT 641,819.15 million, Advance BDT
403,037.41 million with Authorized capital BDT 30,000 million and Paid-up Capital BDT
19,140 million.
Janata Bank Limited, a corporate body trusted over the years, the 2nd largest (in respect
of Deposits/Assets) commercial bank in Bangladesh, has been playing pivotal role in
overall financial activities of the country and is possessing a long heritage of discharging
laudable services to the society since her embankment immediately after the emergence
of this verdant rich alluvial soil as a sovereign, independent state.
The contribution of the Bank to the national economy and social reform has set standard
bar so high that others in this business can’t help aspire touching the benchmark of
success earned by JBL. More so a matter of great honour is that the contribution,
commitment and success of the Bank have been recognized with a number of
prestigious awards by national and international organizations of repute.
Since inception, as a State-owned Commercial Bank (SOCB), Janata Bank Limited (JBL)
is directly and indirectly contributing to achieve socio-economic development of the
country as a trusted partner in progress. Apart from being an effective contributor to
building the nation, JBL is engaged in various profitable financial activities for inclusive,
eco-friendly and sustainable growth and is committed to various welfare activities on
social responsibility point of view.
In 2015, the banking business went through challenging operating conditions, increased
competition and slow growth in investment sectors. In spite of all, JBL has achieved a
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strong and sustainable growth by securing notable progress in important economic
indicators along with retaining the top position among SOCBs. Mainly, it has become
possible due to the timely guidance and direction, prudent and profitable decisions and
close supervision of the Board of Directors, right leadership of the management and
tireless work of all employees.
2.2 Vision
2.3 Mission
Janata Bank Limited will be an effective commercial bank by maintaining a stable growth
strategy, delivering high quality financial products, providing excellent customer service
through an experienced management team and ensuring good corporate governance in
every step of banking network
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Introduction of mobile banking
Broadening of deposit base
Expedite cash recovery
Making all branch profitable
Improved training program
Boost up foreign remittance
Ensure chain of command and Discipline
Correct estimation of borrowers demand
Proper valuation of security
Customers preference
Synthesis of mass banking and elite banking
Avoid loan sanctioning bureaucracy
Aware gender sensitivity
Aesthetic branch infrastructure.
Service mind set
In accordance with the ethical principles, the code of conduct of JBL employees shall:
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Bank deals with public money where ethical compliance is very important. Janata Bank
maintains its reputation as a law-abiding organization and a good corporate body.
Employees are properly guided to conduct business in compliant manner. The policy and
procedures regarding Janata Bank’s business process are prepared in adherence to the
laws and regulations. JBL follows and maintain ethical principles in every sphere of its
banking operation and customer services. The main features of employee’s code of
ethics and business conducts are as follows:
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Number of Branch : 04
Location : Abudhabi, Dubai, Al-Ain & Sarjah. UAE
Subsidiaries
Janata Capital and Investment Ltd : Dhaka.
Janata Exchange Company srl. : Italy
Janata Exchange Company Inc. : New York, USA
Number of Correspondence : 1251
Number of Employees : 14151
Number of Exchange House : 76
Corporate Rating Status
Entity Rating : A + in the long run
: ECRL-2 in the short run
As govt. owned Bank : AAA in the long run
: ECRL-1 in the short run
E-mail : md@janatabank-bd.com
Website : www.janatabank-bd.com; jb.com.bd
Swift Code : JANBBDDH
2015
JBL crossed BDT 550,000 million in deposit.
JBL crossed BDT 349,800 million in loans & advances.
JBL Rewarded “Wholesale Banking Awards 2015” &“Retail Banking Awards 2015”.
2014
Received “ICAB Best Presented Annual Report Award” (1st position) from The
Institute of
Chartered Accountants of Bangladesh (ICAB)
Received “ICAB Corporate Governance Award” from The Institute of Chartered
Accountants of Bangladesh (ICAB).
Received SAARC anniversary award for corporate governance from The South
Asian Federation of Accountants (SAFA)
Received “ICMAB Best Corporate Award” (1st position) from Institute of Cost and
Management
Accountants of Bangladesh (ICMAB).
Received “Asian Banking and Finance Awards 2014” from The Asian Banking and
Finance Magazine (ABF) .
Incorporation of Janata Exchange Company, USA.
JBL crossed 900 Branches all over the country.
2013
Full automation of JBL branches.
JBL Received “Performance Excellence Award” from Citi Bank N.A.
Inauguration of online deposit, payment & remittance system.
Enhancement of paid up capital to BDT 19,140 million
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Issuance of highest right share in JBL history.
2012- 2013
JBL Rewarded “Wholesale Banking Awards” &“Retail Banking Awards”&“Bank of
the year Award” by Asian Banking and Finance (CMG) Singapore.
2012
JBL at the top in CSR activities among the SCBs.
Landmark of BDT 400,000 million deposit.
2011-2013
JBL achieved highest operating profit among SCBs.
2011
Launching of JBL CIB online system.
Launching BEFTN & EFT operation.
Inauguration of online banking.
Landmark of BDT 100,000 million of foreign remittance.
2011-2012
Received “ICMAB Best Corporate Award” from Institute of Cost and Management
Accountantst of Bangladesh (ICMAB).
2010
Incorporation & commencement of Janata Capital & Investment Ltd.
Launching of BACH operation.
2009
Launching of speedy remittance service.
Issuance of 1st bonus share in JBL
2006-2009
Received “World Best Bank Award” from New York based financial magazine
global finance.
2005
Received “Asian Banking Awards” on credit scheme for handicapped people from
Asian Bankers
Association (ABA) & Bank Marketing Association of the Philippines (BMAP)
2004
Received “Asian Banking Award” on Financing program for Women
Entrepreneurship from
Asian Bankers Association (ABA) & Bank Marketing Association of the Philippines
(BMAP)
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2002 Incorporate of ATM service.
2001- 2005
JBL awarded “The bank of the year in Bangladesh” by London based financial
times group.
In 2015, JBL aimed to versatile deposit mix through increasing low-interest deposit
schemes, bring down the rate of classified loan to single digit and ensuring sustainable
growth through increasing assets quality. JBL wanted to ensure desired-level
productivity through human resource development, strengthen risk management
activities, practice good governance and ensure overall better customer service. Besides,
JBL aimed at fulfilling the targets of the KPI set by the Performance Contract Agreement
signed for the first time with Bank and Financial Institution Division, MoF. From the
mentioned targets, JBL has secured BDT 1072.05 crore as operating profit and other
significant achievements in different economic indicators. Especially, the Bank has more
than 100 percent achievement in 10 out of 13 indicators of KPI mentioned in the
Performance Contract Agreement. Also, JBL has secured 1st position among SOCBs in
terms of KPI performance valuation. At a glance, some of JBL’s mentionable
achievements of 2015 as follow:
BDT 1072.05 crore as operating profit in 2015, which is the highest among
SOCBs.
In 2015, after tax profit increased by 21.15 percent and reached to BDT 480.78
crore, which is the highest among all public-private banks.
Total assets increased by 8.78 percent and reached to BDT 68,315.75crore.
Deposit increased by 10.36 percent and reached to BDT 56,891.11 crore.
Loans and advances increased by 9.41 percent and reached to BDT 34,986.13
crore.
Rate of classified loans is 12.34 percent, which is the lowest among SOCBs.
Bank’s capital adequacy rate is 10.16 percent as on 31 December, 2015.
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2.10 Human Resources Management
Skilled human resources is the key to run the financial institutions like bank. For this,
sustainable planning is required for the proper development of this resource. JBL is
trying to properly develop and build up capacity of its human resources by conducting
various kinds of training programs around the year. Adequate budget is allocated every
year, as we consider that there is no alternative to increasing capacity of employees to
ripe desired benefits by delivering expected-level banking service to the constantly
changing customers’ expectation under competitive banking system. Thus, JBL is
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consecutively arranging various training programs at home and in abroad every year for
enhancing and enriching employees’ banking and technology-related knowledge base.
Organogram of Janata Bank Limited: The whole structure of the Janata Bank
Limited is very important for understanding the operations of the Janata Bank Limited.
There is divisional office, regional office and large number of branch offices of the Janata
Bank Limited. All the offices are coordinated by the Head office of the Janata Bank
Limited.
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2.11 Automation
There is no alternative to the use of technology to build Digital Bangladesh. Taking this
as an inspiration, in a bid to cope with the timely demands, JBL has always put emphasis
on bringing the latest technology. As part of the initiatives, the Bank launches online
banking activities through an excellent technology and globally recognized software
called Temonus-24 (T-24) to meet the increasing customer demand. JBL has broadened
its horizon of financial service by bringing 503 out of 908 branches under online service.
It has planned to bring the rest of the branches under online service by June, 2016. It
can be specially mentioned here that, apart from bringing branches under online,
through in-house developed software called “JB Remittance”, customers can deposit and
withdraw money from one branch to another branch within a very short moment. So, it
can be said that own developed information technology software eases the banking
activities at the same time, ensures better customer services. Overall, bank staff and
customers both are getting special benefits and facilities due to availability of advanced
network and communication system.
In light of its policies, JBL has been adding values to national economy by financing
various trade and commercial activities. Besides, JBL is playing an important role in the
country’s overall development through supporting and collaborating with in the different
socio-economic development programs of the country. Loans are provided by JBL to the
educated and uneducated youths in setting up SMEs and income generating activities in
a bid to create employments. As per directives of the Government, loans are provided to
fishery and dairy sectors with a view to meeting protein and nutrition demands.
Specially, in a bid to bring the women, who account for half of the population, in the
mainstream of economy, the Bank has been successfully conducting women
entrepreneurship loan programs. Overall, JBL is persistently working in various
government initiated social safety net programs.
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2.14 Corporate Social Responsibility (CSR)
2.15 Branding
Janata Bank is a household name in the banking sector. Not only this, JBL has already
secured top position among SOCBs in terms of continuous, successful performance. Also,
it is the highest profit earner in overall banking sector. Besides, JBL has recently placed
itself in different heights by providing rural credit, poverty eradication, SME and
financing heavy industries along with donation to CSR. In this context, with a view to
transforming JBL into a branding institution, we have begun massive publicity including
preparing a brand identity manual. As part of the initiative, primarily some branches
have been selected to decorate in a unique design. According to the brand identity
manual, initiatives have been taken to bring similarity in all banking operations at every
level of banking activities. Sponsoring sports and cultural events to promote Bank’s
publicity, arranging rallies on different national occasions and participating in city
beautification like initiatives have been taken. Moreover, new digital displays have been
set up at the Head Office building and Local Office building and many other branches in
a bid to present Janata Bank in new way, and through this way, various products and
services of JBL are being massively advertised for public attention. It is expected that,
with the support and cooperation of concerned all, JBL will very soon emerge as a
‘Brand’ in the banking sector.
It is the reality that we will have to face many challenges in the upcoming days. But I
firmly believe that by means of innovative ideas and combined efforts, we will be able to
reach our expected goals by overcoming all the challenges. I have full confidence on the
management and all employees. I am hopefull that, the success of JBL will be continued
in future through of the guidance of the Board of Directors, skilled leadership the
management and the dedicated efforts of the employees to achieve the goals of Vision-
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2021, a universalize development plan of the Government of Bangabandhu daughter
Honorable Prime Minister Sheikh Hasina. To continue the success in 2016, we have
already taken some short-term and mid-term plans as mentioned below;
Initiating online banking facilities at all branches within year 2016 to ensure time-
demanding, modern banking service;
Increasing credit flow to low risk and prospective SME sector in a bid to reduce credit
risks;
Modernizing human resources management to create banking knowledge equipped
and modern technology-friendly human resources;
Taking appropriate steps to make a time- bound action plan aimed at collecting huge
amount of written-off loans;
Taking steps to vacate the writs filed against the top loan defaulters with the High
Court to recover money from them and taking other legal steps against them;
Taking steps to make risk management system more appropriate and realistic;
Upgrading all the branches’ decoration and providing required logistic support;
Strengthening internal control and compliance system at all levels of the Bank;
Ensuring technology and cyber security and overall security.
The activities of the Bank centered around achieving the targets of selected indicators.
For this, invest the excess liquidity into high profit-yielding sectors and more emphasize
is given on Retail and SME finance for increasing high-value assets. Besides, as a part of
asset diversification, steps have been taken to increase credit flow to low-risk corporate
sectors. On the other hand, interest-free and low-interest deposit collection has been
prioritized aimed at rationalizing the cost of fund. Specially, steps have been taken to
increase security measures of Treasury Department and strengthen it in a bid to make
fund management more effective.
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Risk is built-in element of business but is an integrated part for financial businesses like
the banks. Mainly, invested capital and investment environment is gradually becoming
risky due to multi-faced challenges arises from totally globalized trade and commerce
and regional and political instability. Under the circumstances, along with taking
measures to mitigate all possible risks in our own ways, in the light of Bangladesh Bank
guidelines, we have formed and restructured different risk-related committees and
followed more cautious steps at all levels of operational activities. At present, Risk
Management Department, along with Board supervised Risk Management Committee for
over-all risk management, Management Committee for management level risk
management, two separate departments namely, Foreign Trade Monitoring Department
and Foreign Trade Audit Department have been formed for foreign exchange risk
management. The departments and committees are working sincerely to find out risks in
daily banking activities and giving solutions to reduce risks and continuously working to
prevent possible future risks. They also give their reports regularly to the Board of
Directors.
This is an undenying fact that, banking business is getting involved in carbon emission,
actively or passively. Considering the adverse effects of carbon emission and in the light
of JBL’s own ethical ground, JBL is playing a responsible role in reducing the carbon
emission generated from the banking activities. For this, a unit called “Green Banking”
has been opened under Risk Management Department. The main objective of the unit is
to engage its best efforts for Green Banking or Green Financing. In the meantime, JBL’s
Green Bank Communication Program has progressed much further. Besides, more
emphasis is being given to setup solar panels at branches, make the branches more
greenery and the preservation of eco-system issue while financing to commercial
projects. Overall, proper measures are being taken to increase awareness among the
staff about the Greenhouse effects and negative impacts of climate change.
The main objective of financial inclusion is to build-up a Banking nation by providing low-
cost banking services to the unbanked, backward and limited income people. As a SOCB,
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JBL is providing this service for a long time by practicing mass banking. Bangladesh
Bank’s encouragement and enthusiasm has added different dimensions for expanding of
financial inclusive banking. Marginal farmers, cleaners, street children, social safety
beneficiaries and students have opened 26,14,736 accounts with JBL. Here, besides
personal saving opportunity, account holders are enjoying multiple banking facilities.
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Assistance
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stricken area should be marked)
Rural credit 10%-10%
1. Poly transport, 2. Land mortgage loan, 3 Rural Women
Employment Loan
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food and agricultural products based on agricultural products,
leather and leather products. Note: Contracts will be adjusted within
120 days from the date of delivery of the delivery of the ECC
liabilities distributed against the export order. Normal loan interest
rates will be applicable for an additional period of time.
Packing Credit 7%-7%
Current capital against the bills / contracts as per N. B. 3560
Note: 7% interest rate will be applicable for a period of 45 days. The
interest rate for the additional loan (CCAH) will be applicable for an
additional period of time.
Other Export Credit 7%-7%
LTR (FC): Reciprocating interest in foreign currency 13%-13%
Cash-credit/Hypothication in Export-oriented projects 13%-13%
(excluding LC / agreement papers): For collection of
advance goods before receiving export orders
Working capital of export-oriented industries 13%-13%
BMRE in export projects 13%-13%
Loan General 13%-13%
Cash Credit (Hypo) 13%-13%
PAD (EDF) 6 Months Libor + 2.50
PAD (GMT) 13%-13%
Demand Loan (BBLC) 14%-14%
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Continuous Benefit Account (CBA)
Loan against Medical Deposit Scheme (MDS)
Loans against NRPS
Loans against JBMBS
Loans against RSS
Loans against JBMSS (4 and 6 years)
JBL’s Specials Products
Work Order (13%)
Loans against National Investment Bond, ICB Unit, Insurance Policy, Share
Debenture
Loans against FDR of Other Banks
BADC or BRTC
Brick Field
Loans against Wage Honours Bond
Food Ministry (Internal Food Collection)
JBDS
Loans against Education Deposit Scheme
Loans against Medical Deposit Scheme
Retail Customer Department (RCD-4) is responsible for implementing of (i) Micro Credit
Programs related with the poverty reduction, (ii) Special credit programs related with
employment generation and (iii) Financing of agro-based industries.
Bank has different micro-credit programs of its own & in collaboration with other
agencies. For successful implementation of these credit programs especially poverty
reduction credit programs it requires close supervision and monitoring. Considering
Bank's manpower/field staff it is not always possible to ensure intensive supervision at
the grass root level. To make the micro credit programs time & cost effective bank has
initiated linkage program using intermediaries/collaborating agencies (GOs & NGOs).
Collaborating agencies are responsible for organizing the target groups (conducting
survey, formation of groups, providing training etc.) including supervision and recovery
of credit.
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depending on the nature of activities & generation of income
Rate of interest : 11%
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representative)
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7. Ghoroa Prokalpa/ Family based micro credit:
Target Group : Rural poor people male or female and should be capable to
conduct the activity for which the credit to be applied for.
Area of operation : Unions under SACP(approved by H.O.).
Objectives : (a) Accommodating maximum rural dwellers in production/
income generating activities.
(b) Making each household a " Production Farm." & thereby
to make them economically sustainable.
Loan size : Maximum TK.40, 000/- per family. Loan size depends on the
nature of loan and varies from purpose to purpose.
Security : (a) Hypothecation of the goods against which loan has been
given.
(c) Under this program security has not been given priority.
Importance has been given on close supervision , monitoring
and evaluation.
Disbursement : Disbursement is made in cash or kind through single or 2
installments.
In kind, through payment order to supplier. Purchase
receipts/ documents to be kept in respective loan file.
Repayment : Repayment by fortnightly/ monthly/ half yearly installment.
Mode of repayment depends on nature and purpose of credit.
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Service-oriented Tele-Phone-Fax-e-mail & computer
service, Day-care centre, Nursing home, Diagnostic
centre, Clinic set-up and running etc.
Security : Personal guarantee of the applicant, Personal guarantee
of the applicant's husband/father or earning members
from any dears & near one's, guarantee from any known
& highly acclaimed person of the society/organization to
be obtained.
Disbursement : Disbursement is made in cash. But in case of
procurement of machineries/equipments disbursement is
to be made through pay order to the supplier of goods.
Delegation : Sanction power lies with Head Office and field level.
Rate of interest : 10%
Repayment : To be repaid in three years on monthly installment basis
with a grace period of 3 months. For working capital,
C.C. loan procedure is being followed.
2. Cyber Cafe
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Documentation : D.P note & other charge documents.
Disbursement : Disbursement is to be made in cash by installments.
Purchase voucher/receipts to be kept in respective loan file.
Rate of interest : 12%
Repayment : To be repaid in 36 monthly installments, starting next
month from disbursement.
Target Group : MBBS or its equivalent degree holders registered Doctors like
Medical Practitioners, Eye Specialist, Cardiologists, Surgeons,
Dentists etc, any group of doctors or any institution/company
formed by the doctors may apply for availing this loan in the
bank's prescribed form.
Objectives : (a) Inducing health services through all over the country.
(b) To create employment opportunity of Doctors .
(c) Making Chamber and purchase of required machineries and
equipments.
Eligibility : (a) The aforesaid categorized doctors must possess valid
approval or license for general practices from the competent
authority.
(b) Those doctors who are not fully engaged may get
preference for enjoying this new facility.
(c) Age Limit: Minimum-25 yrs
Maximum- 65 yrs
(d) The doctors who can repay monthly loan installment
excepting the 1/3 of his monthly income.
(e) Experience: 2 yrs.
Debt-Equity Ratio : 80:20(Minimum).
Security : (a) In case of no collateral security, advance dated cheques
(one for each installment and additional one) are to be taken.
(b) Guarantee from the person acceptable to bank to be
obtained in case of loan without collateral/Original certificate of
degree
(c) Personal guarantee of borrower's
husband/wife/parents/mother/father/adult children to be
obtained.
(c) Hypo. of all furniture & machineries of chamber.
(d) Original copy of license of general practitioner to be
obtained.
(e) In case of group loan, one person will give guarantee for
another.
(f) Having been verified certificate/license/guarantee submitted
by applicants carefully, these to be obtained.
(g) The equipment purchased shall duly be insured covering all
risks.
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(h) Personal guarantee of borrower's
husband/wife/parents/adult children to be obtained.
(i) Encashable securities equitable to loan or mortgage of
landed property (1.3 times of loan) to be obtained.
Sanction : Loans are sanctioned on the basis of production plan at field
level and Head Office as per delegation.
Documentation : D.P note and other charge documents.
Disbursement : Disbursement is to be made in cash by installments. Purchase
voucher/receipts to be kept in respective loan file.
Rate of interest : 15%
Repayment : To be repaid in 5 years in 57 monthly installment with a grace
period of 3 months.
Target Group : Those who are running the business by purchasing shop's
possession or renting for a specific time.
Objectives : Expansion of existing shop & providing term loan/working
capital to existing shop
Eligibility : Those unemployed educated youth who have no ability to
give collateral but involved in businesses such as all types of
handicrafts, book, crokeries, all kinds of furniture, grocery &
stationery shops, departmental store or any other income
generating activities.
Security : (a) Loans up to 5.00 Lac, no collateral is required in both
term loan & working capital. Up to maximum Tk. 25.00 Lac,
collateral is required in both term loan & working capital (1.5
times of loan).
(b) In case of no collateral, 3rd person guarantee is required.
(c) Shop's possession right/ rental agreement to be obtained
with consent letter of house/shop's owner.
(d) In case of group loan, one person will give guarantee for
another.
Debt-Equity Ratio : 70:30
Disbursement : Disbursement is to be made in cash by installments.
Purchase voucher/receipts to be kept in respective loan file.
Repayment : To be repaid in 5 years in 60 monthly installment in case of
term loan. For working capital C.C. loan procedure is being
followed.
Rate of interest : 12%
Major activities : Handicrafts, Book, Crokeries, All kinds of furniture, Stationary
under loan shop , departmental store or any other income generating
activities.
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1. Seed Development Programme
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Objectives : (a) To raise the income and living standard of handicapped
people by self employment.
(b) To help build self reliance and to bring them into the
mainstream of economic activities.
(c) To provide assistance for increasing efficiency at work
and in their own professions.
Disbursement : Disbursement of credit on installment basis( one or more) as
per requirement and will depend on nature and sector of the
credit policy.
Repayment : Loan repayment on weekly/fortnightly/monthly/quarterly
basis will depend on nature, sector and income generating
kind of the credit facility.
Rate of interest : 10%
Major activities : All income generating activities suitable for disabled people
under credit such as fish cultivation, milking cow, goatery, beef fattening
etc.
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All branches upto Upazilla level.
Eligibility of Clients : (1) Permanent officer/staff working at Govt
/SemiGovt./Autonomous body/ Nationalised
Bank/University(private/public)/Training institute/Research
institute/Private bank/Insurance company/International
organization/Multinational company.
Security : (a) Hypothecation over the consumer durables.
(b) In case of Janata Bank Limited employee, personal
guarantee from an employee( equivalent or upgraded
ranking employee). Such guarantee to be countersigned by
the competent authority. Officer/staff can give guarantee for
one or more loan. But sum total of one or more guarantee
will not be more than non-encumbered provident fund. Loan
giving authority is to be confirmed to the effect that the
applicant has the capacity to repay bank loan.
(c) Lien of provident fund/gratuity.
(d) Personal guarantee of borrower's
husband/wife/parents/adult children or any other 3 rd party
guarantee to be obtained etc.
Rate of interest : 14%(Changeable).
Repayment : To be repaid in 3 years at monthly installment
Main activities : Personal Computer, Scanner, Air conditioner, Air cooler,
under credit Water cooler, Water pump, freeze, Television, Radio,
Furniture and any other items acceptable to Janata Bank
Limited.
Page | 33
Rate of Interest : 10% (changeable).
5. Refinance scheme for Small/Marginal?Landless farmers & Marginal/Small traders those have
A/C of Tk. 10/- financial inclusion program
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Disbursement : Disbursement is made in cash/kind by installments. Purchase
receipts/documents to be kept in respective loan file.
Repayment : Repayable by onetime/installment
(fortnightly/monthly/quarterly/half yearly). Repayment period
and mode of repayment is fixed depending on the nature of
activities & generation of income
Rate of Interest : 12% (changeable).
উদদ্দেশশ : ক) জমরর উৎ পচদন ক্ষরতচ এবব এর উপযযক গঠন প্রককমত ও উবর্মরতচ সবরক্ষণসহ
রচসচয়মনক সচচরর উপর মনরর্মরশচলতচ করচচনচ । (খ) পমরচবশ বচন্ধব/গচণ ববচবমকব পমলমস
বচস্তবচয়ন
ঋণসসীমম ও সদরর মচ সসসলল : (ক) ৫০,০০০/- টচকচ পযর্মন সহজচরচনত মবহচন । ববচবচকর নচমতরচলচ অনযযচয়চ সহজচরচনত
গহণ সচচপচক্ষ সচবর্মচচ ঋণসচরচ = ৩,০০,০০০/- টচকচ ।
ঋণ পমসপ্তির যযমগশতম : একক ববমক অথবচ কযযৌথ মরমত্তিচত উৎ পচদনকচরচ পমরবচর/প্রমতষচন ।
ঋদণর পককৃসত : স্বল/রধব করয়চদচ (১-৩ বছর) ।
ঋদনের জমমমনেত : (ক) আচবদনকচরচর সচ/স্বচরচ/উপর্মচজনশচল রচতচ/মনকট আতচচয়র ববমকগত গবচরচমন। (খ) ঋচণর
অচথর্ম ক্রয়ককত গচরচ/গর, ককক চচচ এবব উৎ পচদনককত ককক চচচ সচর ববচবচকর মনকট হচইচপচমথচকশচন
থচমকচব। (গ) ঋচণর কদড়গুণ রসচলবর সম্পমত্তি/জমর ববচবচকর অনযকসচল করমজষচরর্ম রটর্মচগজ
থচমকচব।
ঋণ সরতরণ পদ্ধসত : প্রচয়চজন অনযসচচর ০১ কথচক ০৩ মকমস্তচত মবতরণচযচগব ।
পসরদশমদধের সসূ সচ : ঋচনর করয়চচদর রচধব ষচনচমসক মকমস্তচত পমরচশচধচযচগব ।
সসু দদের হমর : ১২% ।
The agro-based industries (e.g. agro-products & food processing units, vegetable/potato
storage, agri.-products storing and marketing, rice/flower mill etc.) have been
considered as thrust sector. Financing in this sector following aspects are to be
considered:
Page | 35
(b)Selection of projects-
cost- effective & viable,
suitable in respect of communication and infrastructural facilities,
Demand of the produced goods & favourable marketing facilities.
(c) Debt-Equity Ratio: minimum margin 40% (Working Capital), 50:50-Project loan.
(15% of total project cost as land value or actual value of land whichever is lower to
be adjusted with the total equity)..
(d) Land development, link road development, electricity connection etc. are to be
completed from entrepreneur's own source.
(e) Recommendation from branch and regional office in respect of loan sanction is
required.
(f) Loan is to be sanctioned after completing technical and financial analysis of the
project by the Head Office.
(h)Security:
i) Project loan:
a. 1:1-the value of mortgaged property to be equivalent of loan
b. Hypothecation of machinery & equipment (floating assets of the project).
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Salient Features
Eligibility: Anual business turnover should be good;the diagnostic centre should
have been set up as per Govt. health policy and this must be confirmed by the
loanee.
Loan Sanction: On a case to case basis
Nature of Loan: CC (HYP).
Purpose of Loan: For running a diagnostic centre
Rate of Interest: 15%
Margin: 40%
Security: Hypothecation of all chemical and medical equipments; Value of
collateral security to be twice that of loan
Duration of the Loan: One year
Loan Limit & Debt-Equity Ratio: This scheme provides maximum of TK.10 million
(around US$ 1,44,000). For a loan up to TK.5 million (around US$ 72,000) debt-equity
ratio will be 80: 20 and over TK.5 million (US$ 72,000) the ratio will be 70:30.
Repayment Mode & Period: 5(Five) years including 6-12 months grace period
(Including construction period). Repayment of half yearly installment with interest
compounding for term loan. Repayment period for working capital loan and export cash
Page | 37
credit is 1(one) year. Interest During Construction Period (IDCP) will be repayable in 3
(three) yearly installments.
Rebate on Interest: In case of regular repayment, the sponsor company will be given
5% rebate on total interest charged.
Loans & Advances increased by BDT 30,088.05 million during the year 2015 and stood
BDT 349,861.30 million which was BDT 319,773.25 million in 2014 showing a
sustainable growth of 9.41 percent over the previous year. Concentration of loans and
advances was well managed and details of concentration are given at notes to the
financial statements.
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Industrial Financing
Bangladesh is progressing through the industrialization process in various sectors,
leaving behind the identity of under developed country to developing country. In order
to achieve sustainable growth, JBL is working hard and has given due focuses on
entertaining large corporate house with skilled and dedicated team under Corporate
Customer Department CCD-1 & CCD-2.
In 2015, JBL has disbursed BDT 15,141.47 million in different industrial sector. The table
given below shows the Industrial loan mix:
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SME Financing
SMEs play a vital role in any economy in terms of employment, income generation,
alleviation of poverty and development of local markets and supply chain. Its also
develop local products services for local needs using local resources. Keeping this in
mind, JBL has formulated a comprehensive policy for SME financing under the guidelines
of Bangladesh Bank and made significant progress in financing this sector with a view to
developing a balanced and dynamic industrial sector having a strong base of SMEs
throughout the country. JBL puts its continuous efforts by participating in various road
shows, workshop, forums and fairs to build awareness among the customers as well as
building capacity of the SME officials. To ensure vibrant native economy by financing in
the SME sector, JBL is working relentlessly and has disbursed BDT 39,254.20 million in
favor of various SME entrepreneurs in 2015 which is shown under the table.
Page | 40
Financing Women Entrepreneurs
Another important concept of SME financing is to develop the women entrepreneurship.
Under the framework of SME, JBL is giving special emphasis in developing women
entrepreneurs and in line with the regulatory instruction, JBL provides credit facilities in
support of home decoration, boutique, printing services, processed food, fast food etc.
In 2015, JBL has disbursed BDT 64.98 million to 1,691 women entrepreneurs at reduced
interest rate. The following table shows the number of entrepreneurs and amount
disbursed during last 5 (five) years.
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Agricultural Financing
Agricultural activities are the main driven forces of Bangladesh economy. The
overall economic growth of the country is closed with the development of
Agricultural sector. To ensure food security, there is no alternative but to
increase agricultural production. According to the Rural Credit Policy and program
of Bangladesh Bank, crops, fisheries, livestock and green finance will have to be
given priority. Considering agriculture as a sector of more dependent on credit,
JBL continued its proactive support program to gear up agricultural financing
since 1974. JBL disburses agricultural loan for various purpose which includes
corps, vegetables, fisheries, livestock (Poultry, Dairy and beef fattening) and
poverty alleviation. In 2015, JBL has been disbursed BDT 7,617.17 million as
agriculture loan. The table given below shows the purpose wise agriculture loan
disbursement during 2015:
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Import Financing
During the year, import trade stood at BDT 147,182 million against
144,557 million at the end of 2014. The summary of import financing
for the year 2015 and 2014 are given below:
Export Financing
The major share of countries earnings comes from export of
Readymade Garments. Considering the growth of export in line with
JBL's priority to serve the customers with better service, a
department named Foreign Trade Department is working with a
specialized team to support the emerging Readymade Garments and
Textiles sector.
Now JBL has a sizable portfolio in export financing. Our all Authorized
Dealers (AD) are well equipped to serve country's export oriented
industries. In the year 2015, export business of JBL stood at BDT
145,352 million against BDT 154,080 million of 2014.
The summary of export for the years 2015 and 2014 are given below:
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5.0 Investment Mechanism of JBL’s Moghbazar Branch
Moghbazar branch of Janata Bank Limited is located at 63/A Bara Moghbazar, Dhaka
1217; one of the important branches of Janata Bank Limited. Moghbazar branch have
been providing best possible services to its customer from the beginning with good
reputation. In this section investment Mechanism of Moghbazar branch will be discussed
in details.
Banking Software
Janata bank uses “BexiBank 5000+” software for the banking activities. For the record, it
is a back dated software for banking service. A new software called T-24 (core software
for Janata bank) has been added and it is not reached all the braches yet. Moghbazar
branch got it last month but still in development stage.
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Backward side of BexiBank5000+
1. Does not have online feature: This includes the online money transfer facility. For
money transfer it have to make sure that the receiving branch has the BexiBank
software.
2. Unable to view all detail of other branch’s account: Clients always ask to check
their balance status, whether deposit has been added or not etc. But BexiBank
5000+ can only access that branches status.
3. No authorization system: Banking is all about other people’s money and it is very
risky to make mistake. So a double check system is very helpful here.
Authorization system allows that. For example, Employee A made the payment
from pay order, it will first go randomly to other employee say Employee B. He
will get a chance to check for any discrepancy of the payment than authorize
that. A little mistake can prove costly later and this system is reduces that.
Bexibank5000+ down not have that feature.
Islamic Banking
Janata Bank doesn’t provide Islamic banking facility. Though it has taken permission
from Bangladesh bank, it has not started yet. On the other hand, Sonali bank does that.
Since Bangladesh have majority of its people are Muslim, Islamic banking is a popular
service here. Janata bank is losing many customers from this group. Thus, it is kind of a
huge drawback for Janata bank Limited.
Online banking
Janata bank has online facility but it is not up to mark yet because only few branches
are fully online. As a result, there is limited opportunity to transfer money. Again, we
know that an account holder is required as introducer to open new account. Non online
braches are required account holder from that branch only. As I worked in Moghbazar
branch, many client face trouble to find the introducer.
Utility service
Service offered by Janata bank
Gas bills.
Electricity bills
Telephone bills of Telegraph and Telephone Board.
Water/Sewerage bills of Water and Sewerage Authority.
Municipal holding tax of City Corporation/Municipalities.
A pilot scheme is underway to provide personalized services to our clients
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5.2 Investment Mechanism
Bank Overall Investment Mechanism hardly represent it’s specific branches. Branch’s
investment mechanism depends on its surrounding area and businesses. Thus branch
doesn’t follow or can’t follow the rules or criteria set by Head Office or Bangladesh Bank
in terms of Investment Mechanism. Main Objective of investment Mechanism is to earn
profit by accepting deposit from the surplus and allowing loan to the deficit group.
Types of credit facilities:
Term financing for new project had BMRE of existing projects (large, medium,
SME, SCI).
Working capital for industries, trading services and others (large , medium, SME,
SCI).
Trade finance for import and export
Lease finance
Small loan for traders, micro enterprise and other productive small venture.
Consumer finance
Fee business
Processes:
Ledning Risk analysis
o Industry risk
o Management risk
o Security risk
Proposal Analysis
o Safety
o Liquidity
o Profitability
o Security
o Purpose of the loans
o Sources of repayment
o Diversification of risk etc.
Loan disbursement
Documentation of the Loan
Page | 46
Table: Moghbazar Branch’s Investment in Different Sectors, 2016
Sl. no Particulars Figure in Taka(lacs)
Total 2887.47
Though loan against Rural Credit shows a figure of Taka 25.26 yet it is not agricultural
loan. Various types of loans which do not fall under the traditional category mentioned
in the Statement of affairs, have been incorporated under this head such as NGO Loan,
Poverty alleviation loan, Doctors loan, Women loan, Service holder’s loan etc.
Import Financing:
Janata Bank extends the Import Financing facilities to the importers. Mainly machinery
parts are imported by the local merchants mainly from India, Pakistan and China. The
volume of import through this branch by the local importer is around 25 crore Taka.
In Moghbazar Branch
Page | 47
Total a/c no -3=33937217
Loan against rural credit – 30dec, 2016
Total a/c no 52= 262587203 Tk
Loan general (other than MCI) – Total=194814949.00
Loan against staff house building =Total amount =43122520
Loan against provident fund – Total=1456979.00 Tk
Loan general (car loan) = 10, 01,000.00Tk
Loan general (MCL) Total=14, 02,549.00Tk
Staff computer loan =455,654.00Tk
Advance overdraf
Page | 48
TOD 11.00
OD SECURED 574453
Cash credit 103,53,649
Total 109,30,115.00
Advance discount foreign documentary bills (for 47,56,375.76
purchase )
Particular Amount
Rural credit 26,25,68,270.00
General house building 1,18,15,628.00
Transport 00.00
General 16,98,37,659..00
Staff house building 4,15,14,028.79
Provident fund 14,17,56200.00
Staff computer loan 4,20,528.00
Commercial real estate 3,17,80,159.00
Od secured 5,74,590.74
Cash credit 91,62,045.20
Foreign documentary bill 47,56,375.00
Page | 49
performance of a particular firm and to diagnose the various relevant variables, which
are important for improving the future operation of that firm. The financial ratios, those
are useful for analyzing the past financial performance of a financial institution, such as
– Bank, can be divided into five broad categories for convenience and they are
enumerated below
Liquidity Ratio
Operating Efficiency Ratio
Profitability ratio
Liquidity Ratio: It measures a firm’s ability to meet up or satisfy its short term
obligations, as they become due. The commonly used liquidity ratios are-
Page | 50
Current Ratio 1.60 1.78 1.13 1.17 1.25
Page | 51
Total Asset Turnover 0.052 0.047 0.05 0.047 .048
Interpretation: We know that this ratio measures the return from per unit of total
assets and the efficiency of the Bank in using its total assets to generate operating
income and the higher the ratio, the higher the efficiency of the Bank in using its
assets. So, after observing the given graph, we are able to say that the return from per
unit of total asset, as well as the Bank’s efficiency in generating income is fluctuating
from year to year and the Bank generated the maximum turnover in year 2005 and
lowest turnover in the following year 2013 but from the year 2015 the return from per
unit of asset is increasing, which is a good sign for the Bank and the Bank should try to
maintain this performance.
Fixed Asset Turnover: It measures the return per unit of fixed assets. It is
calculated by using the following formula –
Fixed Asset turnover = Total Operating Income/Net Fixed Assets
Interpretation: We know that this ratio measures the return from per unit of fixed
assets as well as the Bank’s efficiency in using the fixed asset to generate return and
the higher the ratio, the higher the efficiency of the Bank in using its fixed assets. So,
after observing the given graph, I am able to say that the return from per unit of net
fixed assets is increasing from year to year, which is a good sign for the company –
JANATA Bank and the Bank should try to maintain the current level of performance for
its future betterment.
Investment to Deposit Ratio: It shows the operating efficiency of a particular
Bank in promoting its investment product by measuring the percentage of the total
deposit disbursed by the Bank as loan & advance or as investment. The ratio is
calculated as follows:
Page | 52
(In percent)
Interpretation: As this ratio measures the level of classified investments, which are
problem loan for a particular Bank and the lower the ratio, the higher the efficiency of
the Bank in loan management. So after having a close eye on the figure drawn above,
we are able to say that the Bank’s efficiency is increasing year to year as the level of
classified investment is decreasing from year to year. So the Bank has a good hand in
loan management and should try further to reduce the level of classified investment
more, which will help them to increase their value in the mark
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Profitability Ratios: These ratios help us to evaluate the firm’s profits with respect to
sales, assets, or equity. These ratios tell a story about where the firm has been, not
where it is going. Ratios are:
Net Profit Margin: It measures the percentage total operating income, that
remains after all the costs and expenses have been paid. It is calculated as follows-
Net Profit Margin = Net Profit after Tax/Total operating Income
Table: Net Profit Margin
Name of ratio Years
2011 2012 2013 2014 2015
Net Profit Margin 34.24% 30.31% 31.52% 34.46% 32.29%
Interpretation: we know that this ratio shows us the portion of total operating
income that remains after deducting all the costs and expenditure for particular period
of time. From the above graph, we can say that the company’s net profit margin is
fluctuating from year to year or over the time and the Bank has generated maximum
amount of net profit margin in the year 2014, which is 34.46% and lowest amount of
margin in 2012 which is 30.31%. So I can conclude that the Bank generates net profit
in each year on an average rate of above 31% of the total operating income.
Return on Total Assets (ROA): It is also called Return on Investment (ROI) and
it measures the overall effectiveness of management in generating profit with its
available assets. It is calculated as follows
ROA = Net Profit after Tax / Total Assets
Page | 54
a slow rate up to the year of 2014 but in the year 2015 the Bank’s ROE again started to
fall, as the Bank has introduced some new branches which has increased the Bank’s
non-interest expense
Return on Equity (ROE): It measures the return earned by the funds invested by
the common stockholders. It is calculated as follows:
ROE = Net Profit after Tax/Shareholder’s Equity
Interpretation: The Company’s return on equity is decreasing over the time, which is
not good for the Bank. The JANATA Bank has generated maximum amount of ROE in
the year 2011, which is 36.53% but after that, the Bank’s ROE is decreasing from year
to year, which is not favourable for the EXIM Bank. The ROE is decreasing from the
year 2012 to year 2015 as the amount of proposed dividend and paid up capital of the
Bank has increased lot during this period of time but compare to that the amount of net
profit is not increasing that much for its higher provision.
7.1 Findings
After analyzing discrepancy and working experience I come up with some findings.
Technological growth is bit slowly.
FDR service is almost same but they lack 3 year service.
Management system is weak.
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Employees of the JBL have limited experience and are not enough trained in some
cases
No suitable desk for the interns.
Absenteeism rate is high.
Branch is not organized up to mark.
Office equipment are obsoleted and it takes long time to replace
5.7 Recommendations
As per earnest observation some suggestions for the improvement of the situations are
given below:
7.2 Recommendations
More diversifications should be made in investment as loan and advances.
Amount Default loan and rate of defaulting should be decreased by introducing
proper investment mechanism.
Janata bank needs to improve the technology. I have already shown the slow rate of
technological growth. For a service company, technological lacking brings huge
drawbacks. As I have mentioned the banking sofware issue, it need to overcome
from developing stage as quick as possible. Moreover, internet banking, full
functional online service needs to be launched so that they can get ahead of Sonali
bank.
Bring Islamic banking as soon as possible. As i have mentioned earlier this bank has
already taken initiatives and got the permission for this service. So they should
complete the required procedure quickly to start this service.
Improve the management structure so that loan service may improve. Since JBL is
facing this problem, branch official should tell higher authority. Five months vacancy
of manager post is not acceptable for a branch. So managerial decisions need to be
quicker. Otherwise, there is high possibility of malfunctioning the services.
Proper training program should be applied to its employees. We all know that a
company’s reputation is highly effected with performance and behavior of its
employees. So appropriate training program is very important. Since many
employees are dependent on others to perform the task, it consumes time. However,
this is the most common scenario of a govt. bank. As a result, frequent training
program such as weekly basis could be a good step to reduce this issue.
Bank officials need to give bit better service to the clients. Often I have seen rude
behavior by the officials, which is not necessary all the time. During official hours
different types and class of client interact with employees. Sometimes clients are
Page | 56
harassed due to officials own work or service failure. So I would recommend to
accept the fact and being more polite to clients.
7.3 Conclusion
Janata Bank Limited is the fastest growing State-owned Commercial Banks in
Bangladesh. For its outstanding performance it has won international award for a
number of times and consecutively for three years. In this report I briefly discussed
loan and advance. Loan and Advances occupy a very important position in modern
banking. A bank is a business enterprise of the country. It is a profit-seeking concern as
any other commercial and industrial organization. A bank cannot be benefited only by
taking deposits from public with finding proper avenues for investing them in profitable
venture now to boost up its standard of service, it is putting much more emphasis on
automation and new technology based product such as ATM, Ready Cash, Instant
Cash, etc. The bank is tremendously advancing in the field of import and export
financing. It is also financing the textile and jute sector and shrimp culture etc. But one
alarming thing is that as the bank do not ensure better salary and emolument to it’s
employees in comparison to the employees of the private banks, the trained manpower
of the bank go out in the hope of better salaries and other benefits. This practice
should be stopped by providing them with competitive salaries and other benefits and
training facilities. If the bank goes for further expansion in the profitable places with
profitable product such as merchant banking, the bank will be able to earn more profit.
It is mention worthy that in the year 2010 it has turned out to the highest profit maker
in Bangladesh by earning before tax profit of Taka 860 crore and it is the expectation of
all that the bank will be able to continue this trend in the coming years. We wish Janata
Bank Limited all the best.
References
http://jb.com.bd/jb/about_us/branches
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Zeithaml, V. A., Bitner, M. J., Gremler, D. D., & Pandit, A. (2014). Services Marketing
(5thed.). Tata McGraw Hill Education Private Limited.
Janata Bank Limited. (2013). 2013 Annual Report of Janata Bank Limited. Retrieved
from:
http://www.janatabank-bd.com/annual/JBL_Annual_Report2013.pdf
Janata Bank Limited Q-Cash ATM Services. (2017). In ATM Services. Retrieved from:
http://www.janatabank-bd.com/atm-services/
http://jb.com.bd/jb/jbl_all_info/all_other_info/personalized_services/8
http://jb.com.bd/jb/products/scheme_deposit
http://jb.com.bd/jb/products/term_deposit
http://jb.com.bd/jb/jbl_all_info/all_other_info/one_stop_service/8
http://www.assignmentpoint.com/business/report-on-janata-bank-limited.htm
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hydrogenation; Liquid processing industry; Shrink and other fish processing and frosting;
Herbal and herbal medicines are manufactured; Eunani, Ayurvedic medicine making
industry; Artificial food-making industry for ducks, chickens and livestock and fish;
Processing and preserving seed; Textile makers (such as rope, yarn, twine, sacks, bags,
carpets, jute sandals etc.); Silk fabric manufacturing industry; Establishment, repair and
repair of machines for the production of agricultural products. Manufacture of rice,
pulse, chilli, pitcher etc; Sugary rice; The processing industry; Oil-producing industry (if
used in domestic coconut, is used in Copra); Rubber Tape, Laxman processing; Cold
storage (processing potatoes and seeds, potato, vegetables and vegetables);
Furnishings, bamboo and cane making / production (without cottage industry); Flower
preserves and exports; 28 Meat processing organization; Organic fertilizers, mixed
fertilizers, gut urea etc.; Biopsychiaide, neem production pesticide, etc.; Bees cultivation/
honey making project; Market-making projects; Patial Board.
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