Desde cuando estoy usando la AI

Yes, practically all people who have a computer, smart phone or other smart device already use
AI to make their lives easier. Some examples of Artificial Intelligence that are inserted in our
lives are:
• Siri and Cortana act as personal assistants using voice processing;
• Facebook recommends photo tags through image recognition;
• Amazon recommends products through machine learning algorithms;
• Waze suggests better management routes using a combination of predictive models,
forecasting and optimization techniques.

Quien puede usar la IA en la Empresa

Until now, AI was so complex and expensive that only some people could use it in a really
meaningful way. Salesforce's Einstein changes this forever. Nowadays, one of the advantages
of AI is that anyone, in any organization, can easily use it to analyze their data, predict and plan
the next steps and automate their tasks and decisions. With Einstein's comprehensive AI for
CRM, your company can:

• Sales: Anticipate the next opportunities and exceed the expectations of the customer by
finding out what he needs even before he knows it himself.

• Service: Providing a proactive service anticipating cases and solving small problems before
they become real problems.

• Marketing: Create predictive routes and personalize customer experiences like never before.

• IT: Integrate intelligence anywhere and create smarter applications for employees and
customers