9/4/2018 Screencastify Uninstall Survey

Screencastify Uninstall Survey

We are sorry to see you go. Please help us make Screencastify better

* Required

Why did you remove Screencastify? *

Technical Issues

The free version didn't have the features I was hoping for

The paid version didn't have the features I was hoping for

It's too complicated to use

I no longer need a Screen Recorder

Other:

I would have kept the extension if...

The more we know the better we can help. What feature where you hoping for? What technical issues
did you have? The more speci c the better.

Your answer

https://docs.google.com/forms/d/e/1FAIpQLSfsEh5OTnTRPZ4jr6O4V_rarfaCg6RTAA99cGyP9RsZ4eErCA/viewform?c=0&w=1 1/2
9/4/2018 Screencastify Uninstall Survey

Was Customer Support helpful (support@screencastify.com) in

addressing your problem before uninstalling?
N/A - I didn't contact Customer Support

Yes, thank you

No, not helpful

Other:

What should our Customer Support team know to help people like
you better?

Your answer

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 Forms

https://docs.google.com/forms/d/e/1FAIpQLSfsEh5OTnTRPZ4jr6O4V_rarfaCg6RTAA99cGyP9RsZ4eErCA/viewform?c=0&w=1 2/2