E'Lyn Taylor

E-Mail: e.tay0711@gmail.com

Objective

To fill a challenging position in an atmosphere where my experience will enable me to integrate my creativity and
communication skills and be an added strength to accomplish the ultimate marketing goals.

Experience

Marcus by Goldman Sachs- Service Specialist May 2017 – Present

● Work with customers to resolve service issues and customer questions
● Communicate regularly with leadership and peers on status of accounts
● Ensure all accounts in assigned lists are managed accurately and timely

Delta Air Lines – Domestic and International Flight Attendant March 2014 – May 2018
● Greeted passengers boarding aircraft and directed to assigned seats
● Ensured that food, beverages, emergency equipment and other supplies were aboard and in adequate supply
● Announced and demonstrated safety and emergency procedures

Texas Wesleyan University – Regional Recruiter/Admissions Counselor September 2012 – March 2014
● Recruited 1,000+ high performing students through college fairs/programs, high schools and other contacts
● Developed recruitment plans for Dallas ISD and other school districts in Dallas County
● Visited, coordinated and exchanged information with high school counselors

KPLC 7 News – New Media Content Producer January 2012 – September 2012
• Created editorial content for distribution on the Internet
• Guided the overall news presentation on the Internet and all social media platforms
• Assisted viewers and professional contacts via phone and email

Office of Development and Alumni Affairs (SMU) - Assistant Events Manager Dallas, TX August 2009- May 2011
• Assisted with event coordination in preparation of upcoming Alumni reunions
• Completed clerical task and campus errands

Education

Southern Methodist University (Dallas, TX) December 2011

Major: Journalism Concentration: Sports Management

Internships

SMU Daily Campus- Sports Editor (2010- 2011)

Performed final editing on all sports copy and layout pages on print and web

CBS-11 (KTVT) – Intern (Summer 2011- Fort Worth, TX)

Assisted with in-studio and off-site broadcast productions
Wrote national and local stories for on-air broadcast

KRLD Texas Rangers Radio – Intern (Spring 2010 - Dallas, TX)

Prepared sound bites for pre-game and post-game shows