Professional Documents
Culture Documents
LOCATION
SUBJECT Revision of Service Manual for LBP-800/810
The Service Manual for LBP-800 will have been revised to contain updated
information and error corrections over the revised edition 1.
Part number for the Service Manual is below:
RY8-13A0-01Y
Printed in Japan
Imprime au Japon
SERVICE
MANUAL
REVISION 1
Printed in Japan
Imprimé au Japon
Prepared by
CANON INC.
PREFACE
This Service Manual contains basic information required for after-sales service of the laser beam
printer LBP-800/810 (hereinafter referred to as the "printer"). This information is vital to the
service technician in maintaining the high print quality and performance of the printer.
This manual consists of the following chapters:
Chapter 4: Troubleshooting
Troubleshooting procedures, reference values and adjustments, maintenance and
servicing, etc.
Information in this manual is subject to change as the product is improved or redesigned. All
relevant information in such cases will be supplied in the Service Information Bulletins.
A thorough understanding of this printer, based on information in this Manual and Service
Information bulletins, is required for maintaining its performance and for locating and repairing
the causes of malfunctions.
P-1
PREFACE
DTP system
This manual was produced on an Apple PowerMacintosh G4/500MHz personal computer and output by a
Canon COLOR LASER SHOT LBP-2260PS laser beam printer; final pages were printed on AGFA Selectset
avantra 25.
All graphics were produced with Macromedia FreeHand (J), and all documents and page layouts were
created with QuarkXPress (E).
The video images were captured with SONY degital video camcorder and Radius PhotoDV capture board
system, and modified with Adobe Photoshop (J).
P-2
PREFACE
CONTENTS
CHAPTER 1 PRODUCT INFORMATION
I. FEATURES................................ 1-1 B. Storage and Handling of EP-22
II. SPECIFICATIONS ...................... 1-2 Cartridge ............................. 1-8
A. Printer ................................. 1-2 VI. MAINTENANCE AND CHECKS
III. SAFETY INFORMATION........ 1-4 BY THE CUSTOMER ................. 1-10
A. Handling the Laser/Scanner VII. OPERATION .............................. 1-11
Unit ..................................... 1-4 A. Canon Advanced Printing
B. Toner Caution...................... 1-4 Technology (CAPT)............... 1-11
C. Ozone Safety ....................... 1-4 B. Microsoft Windows NT4.0 .... 1-12
IV. PARTS OF THE PRINTER .......... 1-5 C. Microsoft Windows 2000...... 1-48
A. External View ...................... 1-5 D. Microsoft Windows
B. Cross Section....................... 1-6 95/98/Me ............................ 1-59
V. INSTALLATION ......................... 1-7 E. Printing Environment Setting
A. Precautions.......................... 1-7 and Test Printing ................. 1-71
P-3
PREFACE
CHAPTER 4 TROUBLESHOOTING
I. PREFACE.................................. 4-1 B. Electrical Adjustment .......... 4-21
A. Malfunction Diagnosis C. LEDs, Test Pins, Jumpers,
Flowchart ............................ 4-1 and Switches on PCBs.......... 4-22
B. Initial Check........................ 4-4 VIII. MAINTENANCE AND
C. Test Print ............................ 4-5 SERVICING ............................... 4-23
II. IMAGE DEFECTS A. Periodic Replacement
TROUBLESHOOTING................. 4-7 Parts.................................... 4-23
III. JAMS TROUBLESHOOTING....... 4-13 B. Expected Servicing Lives of
IV. TRANSPORT Consumable Parts ................ 4-23
TROUBLESHOOTING................. 4-16 C. Periodic Service................... 4-23
V. MALFUNCTION D. Cleaning During a Service
TROUBLESHOOTING................. 4-17 Visit .................................... 4-24
VI. MALFUNCTION STATUS E. Standard Tools..................... 4-26
TROUBLESHOOTING................. 4-18 F. Special Tools ....................... 4-26
VII. MEASUREMENT AND G. List of Lubricants and
ADJUSTMENT........................... 4-21 Cleaners .............................. 4-27
A. Mechanical Adjustment ....... 4-21 IX. LOCATION OF CONNECTORS.... 4-28
APPENDIX
I. GENERAL TIMING CHART ........ A-1 (LBP-800) ............................. A-3
A. Timing Chart for Printing C. Interface Controller PCB
Two A4-size Sheet (LBP-810) ............................. A-4
Continuously ....................... A-1 III. LIST OF SIGNALS ..................... A-5
II. GENERAL CIRCUIT DIAGRAM ... A-2 A. Engine Controller ............... A-5
A. Engine Controller PCB ......... A-2 IV. MESSAGES TABLE .................... A-7
B. Interface Controller PCB A. Message List ........................ A-7
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CHAPTER 1
PRODUCT INFORMATION
I. FEATURES
1. Small-Sized Printer with High Speed and High Resolution
This printer has paper pick-up trays on its top for space saving, and is compact enough to set
on a desk. In addition, it has realized high speed of 8 pages per minute (A4) and high resolu-
tion of 600 dpi.
4. Low Noise
In addition to an on-demand fixing method, the printer has increased its heat exhaust efficien-
cy so as to remove the fan for realizing a low noise level.
1-1
CHAPTER 1
II. SPECIFICATIONS
A. Printer
1. Printer Engine
1) Type Desktop page printer
2) Printing method Electrophotography
3) Printing speed (Note1) 8 pages/minute (A4)
4) First print time (Note2)
•Face-down 18 seconds or less
•Face-up 17 seconds or less
5) Wait time (Note3) 8 seconds or less
6) Resolution
•Horizontal 600 dots/inch
•Vertical 600 raster lines/inch
7) Image formation system
•Laser Semiconductor laser
•Scanning system Rotating four-faced prism mirror
•Photosensitive drum OPC
•Charging Roller charging
•Exposure Laser scanning
•Toner Magnetic single-component dry toner
•Development Toner projection development system
•Toner supply Replaceable EP-22 toner cartridge (able to print approx. 2,500 A4-
sized print sheets: with image density set in the middle, and 4 %
dot density ratio)
•Image transfer Roller transfer
•Separation Curvature separation
•Cleaning Blade
•Fixing method On-demand fixing
8) Feeding Manual feed slot
Multi-purpose tray
Paper types Plain paper, recycled paper, colored paper, labels, OHT, index
cads, postcards and envelops
Paper size (Note4)
•Manual feed slot 76.2 mm(W) x 127 mm(L) ~ 216 mm(W) x 356 mm(L) sized paper
(64 g/m2 to 105 g/m2 Canon recommended paper) and above men-
tioned paper
•Multi-purpose tray 76.2 mm(W) x 127 mm(L) ~ 216 mm(W) x 356 mm(L) sized paper
(64 g/m2 to 105 g/m2 Canon recommended paper) and above men-
tioned paper
Capacity
•Manual feed slot one sheet
•Multi-purpose Depth 12.5 mm (Approx. 125 sheets of 75 g/m2 paper)
9) Delivery (Note5) Face-down/face-up
•Face-down tray capacity Approx. 50 sheets of 75 g/m2 paper
10) Duplex printing
•Manual duplex printing The paper is picked up from the multi-purpose tray and delivered
(Note6) face-up. Only plain paper (64-105 g/m2 Canon recommended
paper) can be printed duplex.
11) Operating environment
Temperature 10 ~ 32.5 ÞC
Humidity 20 ~ 80 % RH
1-2
CHAPTER 1
Notes: 1. A test print when the room temperature is 20 °C and the rated power voltage is input.
2. The time taken from that the Print signal is received from the video controller until
that an A-4 sized paper is delivered completely, and also when the printer is in the
Ready mode at room temperatures of 20 °C.
3. The time taken from that the power plug is plugged in until that the printer becomes
ready to print (Ready or Standby mode.)
4. Paper with the width of less than 182 mm should not exceed 235 mm in length.
5. Only plain paper and recycled paper can be delivered face-down.
6. To print duplex manually, uncurl the face-up delivered paper and set it in the multi-
purpose tray.
2. Interface controller
1) Printing System Canon Advanced Printing Technology
2) ROM capacity 8 KB
3) RAM capacity 512 KB
4) Interface Bi-directional 8 bit parallel interface (Centronics specifications)
1-3
CHAPTER 1
Figure 1-3-1
B. Toner Caution
The toner is non-toxic substance composed of plastics and minute color pigments.
If toner adheres to the skin or clothing, remove as much as possible with dry tissue first, then
wash with cold water, Hot water should not be used, as the toner will solidify and become dif-
ficult to remove.
Toner will easily decompose vinyl materials, therefore avoid the toner to come close to vinyl.
C. Ozone Safety
An infinitesimal amount of ozone gas (O3) is generated during corona discharge from the charg-
ing roller. The ozone gas is emitted only while the printer is operating.
This printer meets the ozone emission reference value set by Underwriters Laboratory (UL) at
the time it is shipped from the factory.
1-4
CHAPTER 1
➈
➇ ➀
➆ ➁
➅ ➂
14 13 12 11
Figure 1-4-1
1-5
CHAPTER 1
B. Cross Section
➀ ➁ ➂ ➃ ➄ ➅ ➆
13 12 11 ➉➈ ➇
Figure 1-4-2
1-6
CHAPTER 1
V. INSTALLATION
A. Precautions
This product has been carefully adjusted and strictly inspected before packing and shipping. To
make the operation as intended, it is important to install it correctly. Service engineers must
understand the performance of the printer sufficiently, install it in the appropriate environment
with proper procedures, and operate the necessary checks.
• Power must be directly connectable to a single socket with a supply voltage within ± 10 % of
the rated voltage (100-127V) or +6 % to -10 % of the rated voltage (220-240V.)
• The temperatures should be in a range from 10 to 32.5 ÞC and the relative humidity from
20 to 80 %. Avoid areas closed to water faucets, boilers, humidifiers, or refrigerators.
• Avoid areas near open flames, dusty locations, windy locations, areas which emit ammonia
gas, and areas directly exposed to sunlight. When exposure to direct sunlight is unavoid-
able, hanging curtains is recommended.
• The room should be well ventilated.
• The printer should be placed on a level surface.
• If the printer is set up on a desk, be sure a study desk is used.
• Set the printer at a suitable distance from the wall for easy operation (See Figure 1-5-1.)
There must be enough space around the printer to operate.
Following dimensions should be taken into consideration to select an installation space for
the printer.
768
312
345
550
405
378
266
100
Figure 1-5-1
When metals are moved from a cold area to warm area, condensation may appear. This can
lead to various troubles during an operation. When the printer needs to be moved from a cold
area to warm area, leave it packed in its box for at least an hour to acclimatize to room temper-
ature.
1-7
CHAPTER 1
Table 1-5-1
0 to 35˚C
9/10)
High 85 to 95% RH
Severe (total storage
time 1/10) Low 10 to 35% RH
613 to 1013hPa
Air pressure (460 to 760 mmHg)
Note: Total storage time is the valid time span following the manufacture date displayed on
the cartridge box.
1) Avoid areas which are exposed to direct sunlight such as near windows. Avoid leaving the
packages in cars for an extended period of time as high temperatures can damage them.
2) Avoid high temperature and high humidity, and low temperature and low humidity environ-
ment. Avoid areas where the temperature or humidity drastically change such as a location
near air conditioners.
3) Avoid dusty areas or locations which emit ammonia or organic solvent gases.
4) Keep EP-22 cartridge below 35 °C
5) Avoid placing the package near CRT displays, disk drive units, or floppy disks.
1-8
CHAPTER 1
Figure 1-5-2
Print the test pattern of 3 to 5 sheets to ensure that output images are not spoiled by a toner
leak after installing the cartridge in the printer.
2) If blank spots appear on the output image due to an uneven distribution of toner in the car-
tridge, shake the cartridge to evenly distribute as shown in 1).
3) Do not place the cartridge on its end or upside down.
4) Do not open the protective shutter of the photosensitive drum and never touch the drum sur-
face. Do not clean the photosensitive drum.
5) Do not disassemble EP-22 cartridge.
6) Do not give vibration or shock to the cartridge.
7) Intensive light easily damages the photosensitive drum, causing blank spots or black stripes
on the printed image. Faulty print images can be corrected by stopping the printer momen-
tarily. However, if the drum is exposed too long, the blank spots and black stripes may
remain even after stopping the printer. To prevent this, be sure to always place the unsealed
cartridges in their boxes or under a cover. Do not leave them uncovered after removing from
the printer.
Reference: If the cartridge are exposed to ordinary light for five minutes and then left in a dark
area for another five minutes, the print quality will return to a virtually permissible
level. However, do not expose the cartridge to direct sunlight.
1-9
CHAPTER 1
Table 1-6-1
1 - 10
CHAPTER 1
VII. OPERATION
A. Canon Advanced Printing Technology (CAPT)
Canon Advanced Printing Technology (hereafter referred to as CAPT) reduces the processing time
and simplifies the operations for printing in the Microsoft Windows environment.
The easy operations and speedy printing are supported by the following features of CAPT:
• Instead of converting print data sent from application into the printer’s page description lan-
guage (PDL), CAPT translates the print data into resource data compatible to the graphic
drawing system commands (GDI data.)
• The resource data compatible to the GDI data is developed to dot data, and then passed to
a host computer.
• The printing environment can be set in the dialog box on the host computer screen.
• The printer status is shown on the host computer screen, so users can view and confirm the
print time, print paper status, error conditions, and etc..
Printer interface
Figure 1-7-1
CAPT operates on Microsoft Windows NT4.0, Microsoft Windows 2000, or Microsoft Windows
95/98/Me. The installation is done using the Canon Advanced Printing Technology disk includ-
ed with this printer.
CAPT specifies paper sizes, document sizes, number of copies, and print quality on the com-
puter screen. The operation methods of the dialog boxes vary in Microsoft Windows NT4.0,
Microsoft Windows 2000, and Microsoft Windows 95/98/Me.
The installation procedures and operations are explained in the following pages:
1 - 11
CHAPTER 1
a. Operating Environment
The following environment is required to install CAPT:
● PC hardware
This printer supports the IBM-PC and its compatible computers. The operating conditions are
as shown below:
● OS software
This printer operates only on Microsoft Windows NT x86 (Intel). It dose not operate on Alpha,
MIPS or PPC.
This printer does not operate on other OSs such as Windows NT3.x, Windows 3.x, Windows
for Workgroups, Windows CE, or Windows on OS/2. In general, Windows language and the
software language of this printer must match.
● Printer cable
• Use a bi-directional 8-bit parallel interface cable for the IBM-PC.
• Connections through the printer selector and printer buffer are not supported.
1 - 12
CHAPTER 1
b. Installation Procedures
● Connecting as a Local Printer
This section describes how to install CAPT for using the printer as a local printer. Install it to
the computer by following the procedures below.
For details, see the User’s Manual packed with the printer.
1. Switch on the computer to which the printer is connected and start up Microsoft Windows
NT.
2. Log in as an Administrator.
3. Perform one of the following methods to start up Add Printer Wizard.
• Start button / Settings / Printers / Printers folder / Open Add Printer.
• My Computer / Printers folder / Open Add Printer.
• Explorer / Desktop / My Computer / Printers / Open Add Printer.
4. Add Printer Wizard (Initial Screen)
Select either the printer is to be used as a local printer or network printer. The following pro-
cedures describe the installation for using the printer as a local printer by selecting My
Computer. For using the printer as a network printer, see Page 1-14 for details.
5. Add Printer Wizard (Selecting the Port)
Select the port to which the printer is connected. If the port is not available, click the Add
Port button to create a new port.
Clicking the check box for ‘Enable printer pooling’ enables the selecting of multiple ports
from the Available Ports list box simultaneously.
6. Add Printer Wizard (Selecting the Printer 1)
Insert the CD-ROM into the computer, click on the Have Disk button to open the Install From
Disk dialog box.
Enter the name of the CD-ROM drive in the text box of ‘Copy manufacture’s files from:’ and
then click the Browse button.
7. Add Printer Wizard (Selecting the Printer 2)
If the name of the printer appears in the Printers list box, and the printer you are installing
is selected, click the Next button. If you want to change the printer, click the Have Disk but-
ton to reselect the INF file.
8. Add Printer Wizard(Selecting Overwriting)
This window appears only when the same driver has already been installed.
Select whether or not the existing driver is to be overwritten by the newly installed driver.
9. Add Printer Wizard (Changing the Printer Name)
Enter the printer name to the Printer Name text box. Select whether or not the printer is to
be a default printer.
10. Add Printer Wizard (Selecting Shared/Not Shared)
Select whether or not the computer is to be designated as a print server and the printer is
to be shared by other client computers on a network. You can change this setting after
installing CAPT.
11. Add Printer Wizard (Selecting Printing a Test Page)
Select whether or not the printer is to print a test page after you have finished installing
CAPT.
12. Coping Files...
As the installation is started, the ‘Coping Files...’ dialog box appears.
13. End of Installation
When the installation has completed, restart Microsoft Windows as instructed by the on-
screen message. When the printer is connected, you will be asked whether you want to print
a test page. Print a test page to confirm that the installation has been made properly.
1 - 13
CHAPTER 1
1. Switch ON the client computer, start up Microsoft Windows NT and log in.
2. Use one of the following methods to start up the Add Printer Wizard.
• Start button / Settings / Printers / Printers folder / Open Add Printer.
• My Computer / Printers folder / Open Add Printer.
• Explorer / Desktop / My Computer / Printers / Open Add Printer.
3. Add Printer Wizard (Initial screen)
Select either the printer is to be used as a local printer or network printer. The following pro-
cedures describe the installation for using the printer as a network printer by selecting the
Network printer. For using the printer as a local printer, see Page 1-13 for details.
4. Connect to Printer
Double-click on the name of the print server listed in Shared Printers and select the printer
from the list. Click on the OK button to connect to the selected network printer.
If the connection could not be made, the Connected to Printer (printer connecting failure)
alert box will be displayed.
5. Add Printer Wizard (Installation completion)
This window tells you that the network printer has been successfully installed. Clicking on
the Finish button will finish Add Printer Wizard.
1 - 14
CHAPTER 1
2. Operation of CAPT
CAPT uses Properties to set print environment.
The tables on Page 1-71 list up the print environment that can be set by the Properties dia-
log boxes.
The following describe the Properties dialog boxes. Note that the LBP-800 and LBP-810 con-
tain the same Properties dialog boxes. This section will exemplify the LBP-800 Properties dialog
boxes.
a. Properties
• How to open Properties.
Properties can be opened by the following methods.
1) To create a shortcut, open the Printers folder, drag the Canon LBP-800 icon with the right
mouse button to the desktop, and select the Create Shortcut(s) Here. (See the Microsoft
Windows NT User’s Guide for details.)
2) Double-click on the shortcut icon to open the Printer window and select Properties from
the Printer menu.
Or,
1) To create a shortcut to the Printer folder, open My Computer, drag the Printer’s icon with
the right mouse button to the desktop, and select the Create Shortcut(s) Here. (See the
Microsoft Windows NT User’s Guide for details.)
2) Double-click on the shortcut icon to open the Printers folder, right-click on the Canon
LBP-800 icon, and select Properties.
1 - 15
CHAPTER 1
The Property dialog consists of tabs based on the Microsoft Windows NT User Interface model.
The Property consists of the following two types of tabs:
• Common tabs used in all the Property; General, Details, and Sharing
• Specified tabs used only in the printer driver; Page Setup, Finishing and Quality
To open a tab and set the items in the tab, you can click on the tab or move the focus and
then press right or left cursor.
(1) (2) (3) (4) (5) (6)
Canon LBP-800
Figure 1-7-2
To store the items set in each of the tabs, click the OK button and close the Properties dia-
log box. Or, to close the box without storing the items, click the Cancel button.
OK Cancel
(1) (2)
Figure 1-7-3
(1) OK : Changes the items in this dialog box and closes the box.
(2) Cancel : Closes this dialog box without changing its items.
1 - 16
CHAPTER 1
● General Tab
The settings in this tab apply to the entire printer driver. This tab can be opened by clicking the
General tab in the Properties dialog box.
The General tab is shown in Figure 1-7-4.
Canon LBP-800
(1) Comment:
(2) Location:
(6)
(7)
OK Cancel
Figure 1-7-4
1 - 17
CHAPTER 1
Print Processor
Selecting a different print processor may result in different options
being available for default datatypes. If your service does not
specify a datatype the selection below will be used.
OK Cancel
(4) (5)
Figure 1-7-5
(1) Print Processor : Specifies the print processor used for this printer. Normally, Winprint
(Windows standard print processor) is available.
(2) Default Datatype : Displays the list of spool datatype available for the selected print proces-
sor in the Print Processor list box.
(3) Always spool RAW datatype : Click the check box when you want to always spool data as
RAW datatype.
(4) OK : Changes the items in this dialog box and closes the box.
(5) Cancel : Closes this box without changing its items.
1 - 18
CHAPTER 1
● Ports Tab
Use this tab to select the port to which the printer is connected. It can be opened by clicking
the Ports tab in the Properties dialog box.
The ports tab is shown in Figure 1-7-6.
Canon LBP-800 Properties ? X
Canon LBP-800
Print to the following port[s]. Documents will print to the first free
checked port.
OK Cancel
(5) (6)
Figure 1-7-6
(1) Print to the following port(s) : Lists the ports to which the printer can be connected. Select
one or more port(s) to which the printer is to be connected. The error dialog box will appear
if an nonexistent LPT port has been selected and a print is commanded.
(2) Add Port... : Opens Printer Ports so that you can add ports. (See Page 1-20.)
(3) Delete Port : Opens the Delete Port dialog box so that you can delete the selected ports.
(4) Configure Port : Opens the Configure LPT Port dialog box which enables you to set ports.
(See Page 1-21.)
(5) Enable bidirectional support : Selects whether or not the Language Monitor is used for bi-
directional communication between the computer and printer.
(6) Enable printer pooling : Selects whether or not the printer pool is used. Clicking the check
box enables you to select multiple ports in the following Printer Ports list box. The printer
does not support printer pool.
1 - 19
CHAPTER 1
Printer Ports
(3) (4)
Figure 1-7-7
(1) Available Printer Ports : Displays the list of ports that can be added. Select one port from
the list. The printer cannot be connected to ports other than Local Port and AXIS CAPT Port
(network adapter port.)
(2) New Monitor... : Installs the print monitor. Not available for this printer.
(3) New Port... : Opens the Port Name dialog box so that you can enter the name of the port to
be added.
(4) Cancel : Returns to the Ports tab without changing the items.
1 - 20
CHAPTER 1
Help (4)
Figure 1-7-8
1 - 21
CHAPTER 1
● Scheduling Tab
Use this tab to schedule a set time for printing, to set printing priorities, and to specify the print
data spooling method. It can be opened by clicking the Scheduling tab in the Properties dialog
box.
The Scheduling tab is shown in Figure 1-7-9.
Canon LBP-800 Properties ? X
Priority
(3)
Lowest Highest
Current Priority: 1
Browse...
(4) Spool print documents so program finishes printing faster
(5) Start printing after last page is spooled
OK Cancel
Figure 1-7-9
(1) Always : Keeps the printer ready to print for 24 hours a day.
(2) From / To : Maintains the printer ready to print only during the specified period. When this
button is selected, specific time can be entered in the spin boxes.
(3) Priority : Sets default printing priorities of documents. Documents with high priorities will
be printed before documents with low priorities.
(4) Spool print documents so program finishes printing faster : Sets this option ON to spool
page during printing. Be sure to keep this option ON for this printer. When this option is
ON, option buttons from (6) to (10) become available.
(5) Start printing after last page is spooled : Stars printing after the last page of the docu-
ment is spooled.
(6) Start printing immediately : Starts printing after the first page of the document is spooled.
(7) Print directly to the printer : Submits data directly to the printer without spooling the
data. Be sure to keep this setting OFF, as printing cannot be conducted from application
when it is ON. (When it is set ON, the alert box will appear.)
(8) Hold mismatched documents : Before sending a document, the spooler compares it with
the settings in the printer. If the document does not match to the settings, this item holds
the document in the queue.
(9) Print spooled documents first : Prints the already spooled documents first, even if the doc-
ument being spooled has higher priority than the already spooled documents.
(10)Keep documents after they have printed : Causes the spooler not to delete the already
printed documents to keep them.
1 - 22
CHAPTER 1
● Sharing Tab
Use this tab to designate whether or not the printer is shared on the network. It can be opened
by clicking on the Sharing tab in the Properties dialog box.
The sharing tab is shown in Figure 1-7-10.
Canon LBP-800
(2) Shared
You may install alternate drivers so that users on the following systems can
download them automatically when they connect.
Alternate Drivers:
Windows 95
Windows NT 4.0 x86[Installed]
(4) Windows NT 4.0 MIPS
Windows NT 4.0 Alpha
Windows NT 4.0 PPC
Windows NT 3.5 or 3.51 x86
OK Cancel
Figure 1-7-10
(1) Not shared : Keep this check box ON if you want to use this printer as a local printer.
(2) Shared : Keep this check box ON if you want to use this printer as a network printer.
(3) Share Name : Available only when the Shared option button is selected. Displays the name
of the shared printer. You can change the name if necessary.
(4) Alternate Drivers : Enables you to install drivers of different version or with different CPU
as an alternate driver. As this printer does not support this item, do not select any alternate
drivers in this list box.
1 - 23
CHAPTER 1
● Security Tab
Use this tab to set the security for the printer such as Permissions, Auditing, and Ownership.
It can be opened by clicking the Security tab in the Property dialog box.
The security tab is shown in Figure 1-7-11.
Permissions
View or set permission information on the
selected item[s].
Permissions (1)
Auditing
View or set auditing information on the
selected item[s].
Auditing (2)
Ownership
View or take ownership of the selected
item[s].
Ownership (3)
OK Cancel
Figure 1-7-11
(1) Permissions : Opens the Printer Permissions dialog box. (See Page 1-25.)
(2) Auditing : Opens the Printer Auditing Dialog box. (See Page 1-26.)
(3) Ownership : Opens the Owner dialog box.
1 - 24
CHAPTER 1
Printer Permissions
(1) Printer: Canon LBP-800
(2) Owner: Administrators
Name:
Administrators Full Control
CREATOR OWNER Manage Documents
Everyone Print
(3) Power Users Full Control
Figure 1-7-12
1 - 25
CHAPTER 1
Events toAudit
Figure 1-7-13
1 - 26
CHAPTER 1
Selected Forms :
Form 1
(1) Form 2
Form 3 Change Forms... (3)
About (5)
OK Cancel
Figure 1-7-14
1 - 27
CHAPTER 1
b. Defaults
• How to open the Default box
The Defaults box can be opened by the following procedures :
1) To create a shortcut, open the Printers folder, drag the Canon LBP-800 icon with the
right mouse button to the desktop, and select the Create Shortcut(s) Here. (See the Microsoft
Windows NT User’s Guide for details.)
2) Double-click on the shortcut icon to open the Printer window and select Default from the
Printer menu.
Or,
1) To create a shortcut to the Printer folder, open My Computer, drag the Printer’s icon with
the right mouse button to the desktop, and select the Create Shortcut(s) Here. (See the
Microsoft Windows NT User’s Guide for details.)
2) Double-click on the shortcut icon to open the Printers folder, right-click on the Canon
LBP-800 icon, and select Default.
1 - 28
CHAPTER 1
The Defaults dialog consists of tabs based on the Microsoft Windows NT user interface model.
The dialog box consists of 3 tabs shown below. You can click each tab or move the focus and
then press the right or left cursor key to open the tab and make settings.
(1) (2) (3)
Figure 1-7-15
(1) Page Setup : Sets items frequently used for general printing.
(2) Finishing : Selects whether printing is performed in collate.
(3) Quality : Sets image-related items.
To store the items set in each tab, click on the OK button and close the Default dialog box.
To close the box without storing the items set in each tab, click the Cancel button.
OK Cancel
(1) (2)
Figure 1-7-16
(1) OK : Stores the settings in this dialog box and closes the box.
(2) Cancel : Closes the dialog box without changing its items.
1 - 29
CHAPTER 1
• Profile
The Profile reads and stores each item of the Page Setup tab, Finishing tab and Quality tab. This
performs operations of Add, Edit, and Select. Profile stores up to 50 items for each login user.
As it stores in each login user, each Profile cannot be referred among them.
If the name of the printer driver is changed to another, all the profiles already registered will
be unreadable. However, it enables the user to read the Profile again by reentering the name of
the driver. It can also add and edit new profile by changing the name of the driver.
Even if the printer driver is unintalled, Profile will not be deleted. If the printer driver is rein-
stalled, you can select and edit the registered items again.
This printer driver supports submitting information to files and reading it from files.
However, the Windows 95/98/Me profile files and the Windows NT4.0 profile files are not inter-
changeable.
(1) (2) (3)
Figure 1-7-17
1 - 30
CHAPTER 1
Add Profile X
(1) Name :
(2) Icon :
(3) Comment :
OK Cancel Help
Figure 1-7-18
1 - 31
CHAPTER 1
Edit Profile X
Profile List :
Profile01 Name : Profile01 (11)
Icon : (10)
(1)
Comment :
(9)
(7)
Page Setup Finishing Quality
OK Cancel Help
Figure 1-7-19
1 - 32
CHAPTER 1
A
Page Size : Letter (10)
A Output Size : (9)
Match Page Size
OK Cancel
Figure 1-7-20
1 - 33
CHAPTER 1
View Settings X
OK
Figure 1-7-21
1 - 34
CHAPTER 1
Overlay X
File Name :
(1) c:\WIN95\Desktop\bmp\header.bmp Browse... (11)
T op : 0.50
Height : 3.69
Figure 1-7-22
(1) File Name : Specifies the names of the Overlay form files.
(2) Preview : Displays the preview.
(3) OK : Stores the settings in this dialog and closes the box.
(4) Cancel : Closes this box without changing its items.
(5) Restore Defaults : Resets the value in the Overlay dialog box to the default value.
(6) Help : Opens the Help topics.
(7) Units : Selects the unit used for Size and Position.
(8) Size : Specifies the size of the overlay form.
(9) Position : Specifies the location of the overlay form.
(10)Overlay Placement : Selects either the overlay form is to be placed in the background or
foreground of print data.
(11)Browse : Selects an overlay form file.
1 - 35
CHAPTER 1
● Finishing Tab
The Finishing tab designates either the print is to be performed in collate or page. The Finishing
tab can be opened by clicking on the Finishing tab in the Default dialog box.
The Finishing tab is shown in Figure 1-7-23.
1
1
1 Collate (4)
2
2
2
(1)
1
1
1
2
2
2
OK Cancel
Figure 1-7-23
1 - 36
CHAPTER 1
Preferences X
Figure 1-7-24
(1) Execute printing even when Paper Size Mismatch detected : When the existing paper size
differs from the paper size specified by the printer driver, this item specifies either to con-
tinue printing it, ignoring the difference of the paper sizes, or to require the user to change
the paper.
(2) EMF Spooling : Specifies the spool file format.
(3) OK : Stores the settings in the dialog and closes the box.
(4) Cancel : Closes this dialog box without changing its items.
(5) Restore Defaults : Resets the value in the Preference dialog box to the default value.
(6) Help : Open the Help topics.
1 - 37
CHAPTER 1
● Quality Tab
The Quality tab sets image-related items. It can be opened by clicking the Quality tab in the
Default dialog box.
The Quality tab is shown in Figure 1-7-25.
Resolution : (5)
600 dpi
300 dpi
Halftoning : (6)
Pattern 1
(1)
Pattern 2
Smooth
Brightness : (7)
600 dpi
1
0 %
1
1
2
2
2 Contrast : (8)
Letter-> Letter [Scaling : Auto]
0 %
(2) View Settings
(4)
OK Cancel
Figure 1-7-25
1 - 38
CHAPTER 1
More Options X
Light Dark
Figure 1-7-26
1 - 39
CHAPTER 1
c. Status Window
The Status Window is an application designed exclusively for CAPT. It displays printing job sta-
tus of the printer with a progress bar and graphic animation. You can also use the Status
Window for setting items frequently used for printers.
The Printer Status Window opens when:
• You double-click on the LBP-800 Status Window icon in the Canon CAPT Tools group.
• You left-click on the icon registered in the Indicator area of the task bar.
• An error has occurred during printing, or the printer requires some action by the user.
• The printer is printing with ‘Display Printer Status Window while Printing’ selected in the
Status Option dialog box of the Status Window (See Page 1-43.)
• You quit the Windows while the Status Window is open, and then restart the Windows.
The Printer Status Window dialog box is shown in Figure 1-7-27.
i Canon LBP-800 X
Job Options Help
(2)
(6)
(3)
(4) (7)
Title Contents
Document name
User name
Computer name
(5)
Estimated time left
Estimated finish time
LPT1: (8)
Figure 1-7-27
1 - 40
CHAPTER 1
1 - 41
CHAPTER 1
• Options menu
The Options menu sets the status options and ports, and prints a cleaning page.
The Option menu is shown on Figure 1-7-28.
i Canon LBP-800 X
Job Options Help
(1) Status Options...
(2) Port Setting...
(3) Cleaning
Title Contents
Document name
User name
Computer name
Estimated time left
Estimated finish time
LPT1:
Figure 1-7-28
1 - 42
CHAPTER 1
Status Options X
(2) Sounds:
Play all sounds
Only play warning sounds
Do not play any sounds
Sound T ype:
(4) Always On T op
OK Cancel Help
Figure 1-7-29
1 - 43
CHAPTER 1
Port Setting: X
OK Cancel
(2) (3)
Figure 1-7-30
1 - 44
CHAPTER 1
3. Trouble Shooter
When troubles occur in the printer, the TroubleShooter checks the Microsoft Windows NT con-
figuration settings. If errors are found, the TroubleShooter reports the errors to the user, and
self-corrects if possible.
The TroubleShooter cannot detect problems regarding the hardware such as printer cable
and parallel port failure. It does not operate on the Network client computer.
System Information
Printers:
Canon LBP-800
(2)
Yes No
(3) (4)
Figure 1-7-31
(1) System Information : Displays the system information of the computer (available disk
space and available memory).
(2) Printers : Selects the printer that performs the TroubleShooter.
(3) Yes : Implements the TroubleShooter.
(4) No : Exits the TroubleShooter.
1 - 45
CHAPTER 1
Executing the TroubleShooter by clicking the Yes button verifies the items below:
Local Checks ;
• Displays the free disk and free memory.
• Installed files.
• Selected ports.
• Registry.
• RapidPort communication device driver (Only Microsoft Windows NT/2000.)
• Language monitor.
• Printer driver.
• Status Window.
• Items of Printer Property.
• Program Folder.
Network Checks ;
• Network server.
• Network printer.
• Reconnection of the port (only Microsoft Windows 95/98/Me.)
The TroubleShooter displays an error message with available information when it encounters
a problem. It is important to solve problems and perform the necessary procedures as required.
1 - 46
CHAPTER 1
(1) Result:
Save
OK (5)
Figure 1-7-32
If problems remain, uninstall CAPT and reinstall it after rebooting the computer.
1 - 47
CHAPTER 1
a. Operating Environment
The following environment is required to install CAPT.
● PC hardware
This printer supports an IBM-PC and its compatible machines. The operation conditions are as
shown below:
● OS software
This printer operates on Microsoft Windows 2000.
The printer does not operate on other OSs, such as Windows NT3.x, Windows 3.x, Windows
for Workgroups, Windows CE, and Windows on OS/2. In general, Windows language and the
language of this printer must match.
● Printer Cable
• Use a bi-directional 8-bit parallel interface cable for the IBM-PC.
• Connections through the printer selector and printer buffer are not supported.
1 - 48
CHAPTER 1
b. Installation Procedures
● Connecting as a Local Printer
This section describes how to install CAPT for using this printer as a local printer. Install it by
following the procedures below.
For details, see the User’s Manual packed with this printer.
1. Switch on the computer to which the printer is connected to start up Microsoft Windows
2000.
2. Log in as Administrator.
3. Perform one of the following methods to start up Add Printer Wizard.
• Start button /Settings / Printers / Printers folder / Open Add Printer.
• My Computer / Control Panel / Printers folder / Open Add Printer.
• Explorer / Desktop / My Computer / Control Panel / Printers / Open Add Printer.
4. Add Printer Wizard (Local or network printer)
Select either the printer is to be used as a local printer or network printer. The following pro-
cedures describe the installation for using the printer as a local printer by selecting Local
Printer. For using the printer as a network printer, see Page 1-51 for details.
5. Add Printer Wizard (Selecting the Port)
Select the port to which the printer is connected. If the port is not available, click the ‘Create
a new port’ check box.
6. Add Printer Wizard (Selecting the Printer 1)
Insert the CD-ROM into the computer, and click on the Have Disk button to open the Install
From Disk screen.
Enter the name of the CD-ROM drive to the ‘Copy manufacture’s files from:’ text box, and
click Browse.
Select Cap1setn.inf and click OK.
7. Add Printer Wizard (Selecting the Printer 2)
When the name of this printer appears in the Printers list box, and the printer you are
installing is selected, click the Next button. If you want to change the printer, click on the
Have Disk button to reselect the INF file.
8. Add Printer Wizard (Selecting Overwriting)
This window appears only when the same driver has already been installed. Select whether
or not the existing driver is to be overwritten by a newly installed driver
9. Add Printer Wizard (Printer name change)
Enter the name of this printer to the Printer Name text box. Select whether or not the print-
er is to be a default printer.
10. Add Printer Wizard (Selecting Do not share this printer/Share as:)
Select whether or not the computer is to be designated as a print server and the printer is
to be shared by other client computers on a network. You can change this setting after
installing CAPT.
11. Add Printer Wizard (Location and comments)
This window appears only when Share as: has been selected in Add Printer Wizard (Selecting
Do not share this printer/Share as:) selection box. You can specify the location of the print-
er and write comments.
12. Add Printer Wizard (Selecting Printing a Test Page)
Select whether or not the printer is to print a test page after you have finished installing
CAPT.
13. Add Printer Wizard (Confirming)
This window lists up the settings you have done. If the settings are correct, click on the
Finish button.
14. Coping Files...
When the installation begins, the Coping Files... dialog box appears.
1 - 49
CHAPTER 1
1 - 50
CHAPTER 1
1. Switch on the client computer to start up Microsoft Windows 2000 and log in.
2. Use one of the following methods to start up the Add Printer Wizard.
• Start button / Settings / Printers / Printers folder / Open Add Printer.
• My Computer / Printers folder / Open Add Printer.
• Explorer / Desktop / My Computer / Printers / Open Add Printer.
3. Add Printer Wizard (Local printer or Network printer)
Select either to use this printer, as a local printer or network printer. The following proce-
dures describe the installation for using the printer as a network printer by selecting
Network Printer. For using the printer as a local printer, see Page 1-49 for details.
4. Add Printer Wizard (Locate Your Printer)
Select the method to locate the printer. Note that the ‘Connect to a printer on the Internet
or on your intranet’ dialog box is not utilized for this printer.
5. Add Printer Wizard (Browse For Printer)
Double-click the network print server to which the printer is to be connected, and select the
printer. Click on the Next button to connect to the selected network printer. If the connec-
tion fails, the Connect to Printer alert box (Failure connection to the printer) will appear.
6. Add Printer Wizard (Default Printer)
Select whether the printer is to be used as a default printer.
7. Add Printer Wizard (Completing the Add Printer Wizard)
This window notifies that the computer has been successfully connected to the network print
server. Clicking on the Finish button will finish Add Printer Wizard.
1 - 51
CHAPTER 1
2. Operation of CAPT
CAPT utilizes the Property dialog boxes to set the printing environment.
The lists on Page 1-71 indicate the printing environment that can be set from the CAPT dia-
log boxes.
The following describe the main CAPT dialog boxes. Note that the LBP-800 and LBP-810 con-
tain the same dialog boxes, so this section will describe them exemplifying the LBP-800 only.
a. Printer Properties
• How to open the printer properties.
The printer properties can be opened by the following methods.
1) To create a shortcut, open the Printers folder, drag the Canon LBP-800 icon with the
right mouse button to the desktop, and select the Create Shortcut(s) Here. (See the Microsoft
Windows 2000 User’s Guide for details.)
2) Double-click on the shortcut icon to open the Printer window and select Properties from
the Printer menu.
Or,
1) To create a shortcut to the Printer folder, open My Computer, drag the Printer’s icon with
the right mouse button to the desktop, and select the Create Shortcut(s) Here. (See the
Microsoft Windows 2000 User’s Guide for details.)
2) Double-click on the shortcut icon to open the Printers folder, right-click on the Canon
LBP-800 icon, and select Properties.
1 - 52
CHAPTER 1
The Property dialog consists of tabs based on the Microsoft Windows 2000 User Interface
model.
The Property consists of the following two types of tabs:
• Common tabs used in all the Property; General, Ports, Scheduling, Sharing, Security
• Specified tabs used only in the printer driver
To open a tab and set the items in the tab, you can click on the tab or move the focus and
then press right or left cursor.
(1) (2) (3) (4) (5) (6)
Figure 1-7-33
To store the items set in each tab, click on the OK button and close the Properties dialog box.
To close the box without changing the items, click on the Cancel button. Clicking Apply stores
the items without closing the Properties dialog box.
OK Cancel Apply
Figure 1-7-34
(1) OK : Stores the items in this dialog box and closes the box.
(2) Cancel : Closes this dialog box without changing its items.
(3) Apply : Stores the items and continues the Properties dialog.
The following describe the details of each tab. For operation and displays of the common tabs
(General, Sharing, Ports, Advanced, and Security), see the Microsoft Windows 2000 User’s
Guide.
1 - 53
CHAPTER 1
Selected Forms :
Form 1
(1) Form 2
Form 3 Change Forms... (3)
About (5)
OK Cancel Apply
Figure 1-7-35
1 - 54
CHAPTER 1
b. Printing Preferences
• How to open the Printing Preferences box
The Printing Preferences is opened by the following procedures:
1) To create a shortcut, open the Printers folder, drag the Canon LBP-800 icon with the right
mouse button to the desktop, and select the Create Shortcut(s) Here. (See the Microsoft
Windows 2000 User’s Guide for details.)
2) Double-click on the shortcut icon to open the Printer window and select Printing
Preferences from the Printer menu.
Or,
1) To create a shortcut to the Printer folder, open My Computer, drag the Printer’s icon with
the right mouse button to the desktop, and select the Create Shortcut(s) Here. (See the
Microsoft Windows 2000 User’s Guide for details.)
2) Double-click on the shortcut icon to open the Printers folder, right-click on the Canon
LBP-800 icon, and select Printing Preferences.
1 - 55
CHAPTER 1
The Printing Preferences is configured with the following three tabs shown in Figure 1-7-36:
(1) (2) (3)
Figure 1-7-36
(1) Page Setup : Set the items frequently used for general printing.
(2) Finishing : Selects whether printing is performed in collate.
(3) Quality : Sets image-related items.
To store the items set in each tab, click on the OK button and close the Printing Preferences
dialog box. To close the box without changing the items, click on the Cancel button. Clicking
on the Apply button stores the items without finishing the Printing Preferences.
OK Cancel Apply
Figure 1-7-37
(1) OK : Stores the settings in the Printing Preferences and finishes it.
(2) Cancel : Closes the dialog box without changing its items.
(3) Apply : Stores the settings without finishing the dialog.
The Profile of Microsoft Windows 2000 has the same contents as that of Microsoft Windows
NT. For details, refer to “b. Defaults” on Page 1-28.
1 - 56
CHAPTER 1
c. Status Window
The Status Window is a CAPT-specified application. This indicates the printer job status with
the progress bar or graphic animation. You can sets the printer-specified items using the Status
Window.
The Status Window opens when:
• You double-click on the Canon LBP-800 Status Window icon in the Canon CAPT Tools
Group.
• You left-click on the icon registered in the Indicator area of the task bar.
• An error has occurred during printing, or the printer requires some action by the user.
• The printer is printing with ‘Display Printer Status Window while Printing’ selected in the
Status Option dialog box of the Status Window (See Page 1-43.)
• You quit the Windows while the Status Window is open, and then restart the Windows.
The Status Window of Microsoft Windows 2000 has the same contents as that of Microsoft
Windows NT. Refer to “c. Status Window” on Page 1-40.
1 - 57
CHAPTER 1
3. Trouble Shooter
When troubles occur in the printer, the TroubleShooter checks the Microsoft Windows 2000 con-
figuration settings. If misconfiguration is found, the TroubleShooter reports it to the user, and
self-corrects it if possible.
The TroubleShooter cannot detect problems with the hardware such as printer cable and par-
allel port failures. It does not operate on the network client computers.
The TroubleShooter of Microsoft Windows 2000 has the same contents as that of Microsoft
Windows NT. For details, refer to “3. Trouble Shooter “ on Page 1-45.
1 - 58
CHAPTER 1
a. Operating Environment
The following environment is required to install CAPT.
● PC hardware
This printer supports the IBM-PC and its compatible computers. Operation conditions are
shown below:
<Minimum Operating Environment>
• CPU: Pentium or above
• RAM: 16 MB or above
• Available disk space: 15 MB or above
• Printer port: Standard Centronics parallel port, USB port (Win98/Me only)
• CD-ROM drive
• Sound: PCM sound module is required to use the sound.
• Monitor size: 640 x 480 or above, 16 colors or above
• Network: 10 Base-T or 100 Base-TX is required to use the network adapter.
● OS software
This printer operates on Microsoft Windows 95/98/Me.
The printer does not operate on other OSs, such as Windows NT3.x, Windows for Workgroups,
Windows CE and Windows on OS/2. In general, Windows language and the language of this
printer must match.
● Printer Cable
• Use a bi-directional 8-bit parallel interface cable for the IBM-PC.
• Connections through the printer selector and printer buffer are not supported.
1 - 59
CHAPTER 1
b. Installation Procedures
● Connecting the printer as a local server
This section describes how to install CAPT for using the printer as a local printer. Install it to
the computer by following the procedures below.
For details, see the User’s Manual packed with this printer.
1. Switch on the computer to which the printer is connected to start up Microsoft Windows
95/98/Me.
2. Perform one of the following methods to start up the Add Printer Wizard.
• Start button /Settings / Printers / Printers folder / Open Add Printer.
• My Computer / Printers folder / Open Add Printer.
• Explorer / Desktop / My Computer / Printers / Open Add Printer.
3. Add Printer Wizard (Selecting Local or Network)
Select either to use this printer, as a local printer or network printer. The following proce-
dures describe the installation for using the printer as a local printer by selecting the Local
Printer. For using the printer as a network printer, see Page 1-61 for details.
4. Add Printer Wizard (Selecting the Printer1)
Insert the CD-ROM into the computer, and click on the Have Disk button to open the Install
From Disk screen.
Enter the name of the CD-ROM drive to the ‘Copy manufacture’s files from:’ text box, and
click the Browse button.
5. Add Printer Wizard (Selecting the Printer 2)
When the name of this printer appears in the Printers list box, confirm that it is selected,
and then click the Next button. When you want to change the printer to be installed, click
the Have Disk button to reselect the INF file.
6. Add Printer Wizard (Selecting Overwriting)
This window appears only when the same driver has already been installed. Select whether
or not the existing driver is to be overwritten by a newly installed driver.
7. Add Printer Wizard (Selecting the port)
Select the port to which the printer is connected.
Click on the Configure Port button to open the Configure LPT Port dialog box, and check the
Spool MS-DOS print jobs check box.
8. Add Printer Wizard (Changing the Printer Name)
Enter the name of this printer to the Printer Name text box. Select whether or not the print-
er is to be a default printer.
9. Add Printer Wizard (Selecting Printing a Test Page)
Select whether or not to print a test page after you have finished installing CAPT.
10. Coping Files...
When the installation begins, the ‘Coping Files...’ dialog box appears.
11. End of installation
Click on the OK button to finish the installation. If you have selected to print a test page
after installation, confirm that the installation has completed by printing a test page.
1 - 60
CHAPTER 1
1. Switch on the client computer to start up Microsoft Windows 95/98/Me and log in.
2. Perform one of the following methods to start up the Add Printer Wizard.
• Start button / Settings / Printers / Printers folder / Open Add Printer.
• My Computer / Printers folder / Open Add Printer.
• Explorer / Desktop / My Computer / Printers / Open Add Printer.
3. Add Printer Wizard (Selecting Local or Network)
Select either the printer is to be used as a local printer or network printer. The following pro-
cedures describe the installation for using the printer as a network printer by selecting the
Network Printer. For using the printer as a local printer, see Page 1-60 for details.
4. Add Printer Wizard (Connect to Printer)
Click on the Browse button to open the Browse for Printer dialog box, and select the Network
printer queue to the printer you are to connect.
5. Add Printer Wizard (Associate with LPT Port)
Click on the ‘Capture Printer Port...’ button to open ‘Capture Printer Port...’ dialog box, and
select the LPT port. Clicking on the OK button connects the computer to the network print-
er. If the connection is not made successfully, the Connect to Printer alert box will be dis-
played.
6. Add Printer Wizard (Selecting the Printer 1)
If the network print server employs Windows NT/2000 that does not contain the Windows
95/98/Me driver, this dialog box will be displayed, requiring the user for the selection of
Windows 95/98//Me driver. In this case, select the INF file and printer in which the driver
is installed.
7. Add Printer Wizard (Changing the Printer Name)
If the network print server employs Windows 95/98/Me, this dialog will be displayed.
Change the printer name, if necessary.
8. Add Printer Wizard (Selecting Printing a Test Page)
Select whether or not the printer is to print a test page after you have finished installing
CAPT.
9. Coping Files...
When the installation begins, the ‘Coping Files...’ dialog box appears.
10. End of Installation
Click on the OK button to complete the installation.
1 - 61
CHAPTER 1
2. Operation of CAPT
CAPT sets printing environment by using the Properties dialog box.
The lists on Page 1-73 indicate the printing environment that can be set from the CAPT dia-
log boxes.
The following describe the main CAPT dialog boxes. Note that the LBP-800 and LBP-810 con-
tain the same dialog boxes, so this section will describe them exemplifying the LBP-800 only.
a. Properties
• How to open the printer properties
The printer properties can be opened by the following methods:
1 - 62
CHAPTER 1
The Property dialog consists of tabs based on the Microsoft Windows 95/98/Me user inter-
face model.
The Property consists of the following two types of tabs:
• Common tabs used in all the Property; General, Details, and Sharing
• Specified tabs used only in the printer driver; Page Setup, Finishing and Quality
To open a tab and set the items in the tab, you can click on the tab or move the focus and
then press right or left cursor.
(1) (2) (3) (4) (5) (6)
Figure 1-7-38
(1) General : Sets the Page separator output and executes a test print.
(2) Details : Sets the printer port, printer driver and time out.
(3) Sharing : Sets the sharing of the printer.
(4) Page Setup : Sets items frequently used in general printing.
(5) Finishing : Selects whether or not to perform printing in collate.
(6) Quality : Sets items for the image.
To store the items set in each tab, click the OK button and close the Properties dialog box.
To close the box without changing the items, click the Cancel button.
OK Cancel Apply
Figure 1-7-39
(1) OK : Stores the items in this dialog box and closes the box.
(2) Cancel : Closes this dialog box without changing its items.
(3) Apply : Stores the items and continues the Property dialog.
Note: The tab and button names may differ depending on the OS. The second tab in the
Properties dialog box of Windows 95/98/Me shown in Figure 1-7-38, for example, is
referred to as “Details”, however, it is displayed with “Advanced” in Windows 2000.
Details of each tab are described below. For the operation and displays of the common tabs
(General, Details, and Sharing), see the Microsoft Windows 95/98/Me User’s Guide.
1 - 63
CHAPTER 1
A
Page Size : Letter (11)
OK Cancel Apply
Figure 1-7-40
1 - 64
CHAPTER 1
Figure 1-7-41
1 - 65
CHAPTER 1
● Finishing Tab
The Finishing tab specifies whether printing is performed in collate or page. The Finishing tab
can be opened by clicking on the Finishing tab in the Properties dialog box.
The Finishing tab is shown in Figure 1-7-42.
1
1
1
2 Collate (4)
2
2
(1)
1
1
1
2
2
2
OK Cancel Apply
Figure 1-7-42
1 - 66
CHAPTER 1
Preferences X
Figure 1-7-43
(1) Execute printing even when Paper Size Mismatch detected : When the existing paper size
differs from the paper size specified by the printer driver, you can specify either the printer
ignores the difference of the paper sizes and continues printing the on-going job, or the print-
er requires the user to change the paper.
(2) OK : Storing the items in the dialog and closes the box.
(3) Cancel : Closes this dialog box without changing its items.
(4) Restore Defaults : Resets the values in the Preferences dialog box to the default values.
(5) Help : Open the Help topics.
1 - 67
CHAPTER 1
● Quality Tab
The Quality tab sets items for printing image. It can be opened by clicking the Quality tab in
the Properties dialog box.
The Quality tab is shown in Figure 1-7-44.
Resolution : (5)
600 dpi
300 dpi
Halftoning : (6)
(1) Pattern 1
Pattern 2
Smooth
Brightness : (7)
600 dpi
1
0 %
1
1
2
2
2 Contrast : (8)
Letter-> Letter [Scaling : Auto]
(2) 0 %
View Settings
(4)
OK Cancel Apply
Figure 1-7-44
1 - 68
CHAPTER 1
c. Status Window
The Status Window is a CAPT-specified application. This indicates the printer job status with
the progress bar or graphic animation. You can sets the printer-specified items using the Status
Window.
The Status Window opens when:
• You double-click on the Canon LBP-800 Status Window icon in the Canon CAPT Tools
Group.
• You left-click on the icon registered in the Indicator area of the task bar.
• An error has occurred during printing, or the printer requires some action by the user.
• The printer is printing with ‘Display Printer Status Window while Printing’ selected in the
Status Option dialog box of the Status Window (See Page 1-43.)
• You quit the Windows while the Status Window is open, and then restart the Windows.
The Status Window of Microsoft Windows 95/98/Me has the same contents as that of
Microsoft Windows NT. Refer to “c. Status Window” on Page 1-40.
1 - 69
CHAPTER 1
3. Trouble Shooter
When troubles occur in the printer, the Trouble Shooter checks the Microsoft Windows
95/98/Me configuration settings. If misconfiguration is found, the Trouble Shooter reports it to
the user, and self-corrects it if possible.
The Trouble Shooter cannot detect problems with the hardware such as printer cable and
parallel port failures. It does not operate on the Network client PC.
The Trouble shooter of Microsoft Windows 95/98/Me has the same contents as that of
Microsoft Windows NT. Refer to “c. Trouble Shooter” on Page 1-45.
1 - 70
CHAPTER 1
Note: The values in bold are the default values at the time of shipment from the factory.
Table 1-7-1
Paper Size* Letter / Legal / A4 / Executive / Envelope DL / Envelope #10 / Overlay Placement Background / Foreground
Envelope C5 / Envelope Monarch / B5 / Index Card / Custom Position* Left 0 < X < 42.00cm
Output Size Match Page Size / Letter / Legal / A4 / Executive / Envelope DL Top 0 < X < 42.00cm
/ Envelope #10 / Envelope C5 / Envelope Monarch / B5 / Index Card / Custom Size** Width 0 < X < 42.00cm
Page Layout 1 Page per Sheet / 2 Pages per Sheet / 4 Pages per Sheet, * Default value is the center of the paper.
** Default value is that of file.
8 Pages per Sheet / 9 Pages per Sheet *** Default value is in Inch for USA and in Centimeter for other countries.
Manual Scaling 10% ≤ 100 ≤ 200%
* Default value is Letter size for USA and A4 size for other countries.
Quality tab
Setup item Setup Value
1 - 71
CHAPTER 1
MICROSOFT
WINDOWS NT
R
TM
Printer Test Page (3) Printer model: Name of the printer (in case of this printer "Canon LBP-800.")
(4) Color support: Whether or not color printing is supported (in case of this printer, "No.")
Congratulations!
(5) Port name(s): Name of the port to which the printer is connected.
If you can read this information, you have correctly installed your Canon LBP-800 on (6) Data format: Selected spool data format.
SIRIUS.
The information below describes your printer driver and port settings. (7) Share Name: Share Name when printing via a network.
(1) Machine Name: SIRIUS (8) Location: Information for the location of the printer. Set it with the General tab.
(2) Printer name: Canon LBP-800
(3) Printer model: Canon LBP-800
(9) Comment: Information for the comments of the printer. Set it with the General tab.
(4) Color support: No
(5) Port name(s): LPT1:
(6) Data format: RAW (10) Driver name: File name of the graphics driver.
(7) Share Name:
(8) Location:
(11) Driver version: Version information of the driver.
(9) Comment:
(10) Driver name: CAP1N.DLL
(11) Driver version: 4.01 (12) Environment: Information on the OS and CPU (In case of this printer "Windows x86.")
(12) Environment: Windows NT x86
(13) Monitor: CAPT Monitor
(14) Default Datatype: RAW (13) Monitor: Name of the language monitor.
(15) Files used by this driver: (14) Default Datatype: Default value of the spool data format.
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPSMN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPMONN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPRPCSN.EXE (1.00.0.015) (15) Files used by this driver: List of the files used by this printer driver.
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPEMN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPPTMN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1SETN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1UNIN.EXE (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPSMN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPMONN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPRPCSN.EXE (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPEMN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPPTMN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPPSWN.EXE (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1PMN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1TRSN.EXE (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPREMN.DLL (2.00.03.010)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPHT.BIN
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1N.TXT
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPLPTN.SYS (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1N.DLL (0.2.0.0)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1UMN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1UIN.DLL (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1APP.INF
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1SETN.INF
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1.HLP
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAP1.CNT
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPONN.EXE (1.00.0.015)
C:\WINNT40\System32\spool\DRIVERS\W32X86\2\CAPZWAY.BIN
Figure 1-7-45
1 - 72
CHAPTER 1
Note: The values in bold are the default values at the time of shipment from the factory.
Table 1-7-2
• Properties
Page Setup tab Custom Paper Size Dialog
Setup item Setup Value Setup item Setup Value
Paper Size* Letter / Legal / A4 / Executive / Envelope DL / Envelope #10 / Units* Centimeters / Inches
Envelope C5 / Envelope Monarch / B5 / Index Card / Custom Paper Sizes Width 7.62cm ≤ 21.0 ≤ 21.59cm
Output Size Match Page Size / Letter / Legal / A4 / Executive / Envelope DL Height 12.7cm ≤ 29.7 ≤ 35.56cm
/ Envelope #10 / Envelope C5 / Envelope Monarch / B5 / Index Card / Custom * Default value is in Inches for USA and in Centimeters for other countries.
Copies 1 ≤ X ≤ 999
Overlay tab
Orientation Portrait / Landscape Setup item Setup Value
Page Layout 1 Page per Sheet / 2 Pages per Sheet / 4 Pages per Sheet, Overlay Placement Background / Foreground
8 Pages per Sheet / 9 Pages per Sheet Position* Left 0 < X < 42.00cm
Manual Scaling 10% ≤ 100 ≤ 200% Top 0 < X < 42.00cm
Page Order 2 Pages per Sheet/Portrait Left to Right / Right to Left Size** Width 0 < X < 42.00cm
2 Pages per Sheet/Landscape Top to Bottom / Bottom to Top Height 0 < X < 42.00cm
4, 8, 9 Pages per Sheet Across from Left / Down from Left Unit*** Centimeters / Inches
Across from Right / Down from Right
* Default value is the center of the paper.
** Default value is that of file.
* Default value is Letter size for USA and A4 size for other countries.
*** Default value is in Inch for USA and in Centimeter for other countries.
Quality tab
Setup item Setup Value
1 - 73
CHAPTER 1
Printer Test Page (3) Driver name: File name of the graphics driver.
(4) Driver version: Version information of the driver.
Congratulations!
(5) Color support: Whether or not color printing is supported (in case of this printer, "No.")
If you can read this information, you have correctly installed your Canon LBP-800. (6) Port name(s): Name of the port to which the printer is connected.
The information below describes your printer driver and port settings.
(7) Data format: Selected spool data format.
(1) Printer name: Canon LBP-800
(2) Printer model: Canon LBP-800 (8) Files used by this driver: List of the files used by this printer driver.
(3) Driver name: CAP1.DRV
(4) Driver version: 4.00
(5) Color support: No
(6) Port name: LPT1:
(7) Data format: EMF
Figure 1-7-46
1 - 74
CHAPTER 2
This chapter describes the printer functions, the relationships between mechanisms and cir-
cuits, and the timing of operations. Mechanical linkages are indicated by black and white
lines ( ), the flow of control signals by solid arrows ( ), and the flow of groups
of signals by outline arrows ( ).
There is a microcomputer in this printer. But as the internal operation of the microcom-
puter cannot be checked, an explanation of the operation of the microcomputer has been left
out.
As it is assumed that no repair will be made to customer circuit boards, the explanation
of board circuits is limited to an outline using block diagrams. So there are two types of cir-
cuit explanations; (1) everything from the sensor to the input sections of the major circuit
boards, (2) everything from the output sections of the major circuit boards to the loads.
These are explained with block diagrams according to the function.
I. BASIC OPERATION
A. Functions
Printer functions can be divided into five groups: video control system, engine control system,
image formation system, laser/scanner system, and paper pickup/feed system.
LASER/SCANNER SYSTEM
ENGINE CONTROL
Scanning mirror SYSTEM
Face-down delivery tray
Scanner
motor
Multi-purpose tray
IMAGE FORMATION
Primary
charging Developing
roller Photo- unit
sensitive
Cleaner
unit drum
Pick-up
Fixing control
Transfer
charging
roller
PICK-UP/FEED SYSTEM
Figure 2-1-1
2-1
CHAPTER 2
Table 2-1-1
2-2
CHAPTER 2
C. Power-ON Sequence
The following explains the sequence from power-ON until the printer enters the STANDBY mode.
1) Power-ON.
2) CPU initialization.
3) The video interface communication start.
After 0.5 seconds from the time the status command signal (/SC) turns “H”, the video inter-
face becomes ready to communicate.
4) Paper jam detection and door open detection.
Detects the sensors for the presence of paper and door open.
5) Fixing unit ON
Drives the fixing unit for 0.5 seconds. Stops driving if the fixing unit temperature is 100°or
C or more.
6) Scanner motor initial rotation.
7) Main motor initial rotation.
8) High-voltage control.
Detects the presence of the cartridge after the primary high-voltage goes ON. Also, cleans
the transfer charging roller.
9) Failure/abnormality check
Detects the scanner and fixing unit failures.
2-3
CHAPTER 2
IC201
/VDO,VDO
Interface
controller Video interface
control circuit
High-voltage
power supply Cartridge
circuit
High-voltage
control circuit
Fixing control
circuit Laser control circuit Laser driver
Fixing unit
BD PCB
Reset IC Motor,
IC202 solenoid
Sequence
control circuit
Sensors
Figure 2-2-1
2-4
CHAPTER 2
2. Operations
a. CPU (IC201)
This printer contains an 8-bit single-chip microcomputer for its CPU.
This CPU is a single-chip CPU with a built-in ROM and RAM. It performs the controls for the
following items based on the control program stored in the ROM.
1) Printer sequence.
2) Video interface.
3) High-voltage power supply circuit.
4) Laser/scanner.
5) Sensors.
6) Loads (motors, solenoids, etc.).
b. Reset IC (IC202)
IC202 monitors +3.3V and resets the CPU when the power is turned ON.
2-5
CHAPTER 2
+24V
J802-1 J208-4
PS002 +5V
J003-3 J211-1
Paper top sensor -1 -3 /PISNS "L" when the leading edge of the
-2 -2 paper is detected.
Figure 2-2-2
2-6
CHAPTER 2
Engine controller
SW101
J101-1
AC power AC power input
input
-2
Thermal
Fixing film unit fuse J102-1
NEUTRAL
Fixing heater H701 FU701
-2
HOT
Thermistor
J009-2 J008-2 J206-1
Fixing heater FSRTH Fixing heater temperature
temperature TH701 detection signal
detection -1 -1 -2
J301
DV Developing bias output
PCBJ303
+24V
J204-1
Pick-up solenoid SL001
-2
CPUD "L" rotates the pick-up roller.
SW201
SW301
Door open
detection switch
Figure 2-2-3
2-7
CHAPTER 2
J102-2
Fixing heater
IC302 FSRTH (H701)
38
Pressure roller
+3.3V J206-2
/RLYD
27
FSRD
35
Figure 2-2-4
2-8
CHAPTER 2
3. Protection function
The printer contains the following three protective functions in order to prevent excursion of the
fixing heater.
◆ The CPU monitors the voltage of TH701. When detecting an abnormality, the CPU assesses
a fixing heater failure and sets the FIXING HEATER DRIVE signal (FSRD) to “L” and the
/RLYD signal to “H” as to turn OFF the relay (RL101), shutting off power to the fixing heater.
At the same time, the CPU notifies the failure to the interface controller.
◆ When the fixing heater temperature rises abnormally and the thermal fuse exceeds 240°C,
the thermal fuse melts, cutting off the power supply to the fixing heater.
◆ When the fixing temperature rises abnormally and the voltage of TH701 falls below about
0.6V (240°C equivalent), the fixing heater safety circuit interrupts the power supply to the
fixing heater regardless of the output from the CPU.
Note: The fixing film may be damaged if rotated at a temperature of 100°C or below due to the
high oil viscosity. Therefore, the fixing heater is required to rise above 100°C as to melt
the oil before rotated.
When determining a fixing unit failure, the CPU performs the following operations:
1) Cuts off the power supply to the fixing heater.
2) Turns off the relay.
3) Immediately stops driving the main motor, scanner motor, and high-voltage system and sets
the printer to the error mode regardless of the presence of ongoing paper.
2-9
CHAPTER 2
IC201
CPU
Primary high voltage circuit
Negative
TRNFOT voltage
33 generation
circuit
TRCRNT
37
IC302
Figure 2-2-5
This circuit applies the combined voltage of the DC voltage and AC voltage to the primary charg-
ing roller and developing cylinder, and also applies the positive or negative DC voltage to the
transfer charging roller, according to the instructions sent from the microcomputer (CPU) on the
engine controller.
The circuit adjusts the image density by changing the primary high-voltage (DC) and the
developing bias according to the image density data sent from the interface controller.
2 - 10
CHAPTER 2
2. Operation
a. Primary Charging Roller Voltage Generation
When the pickup command is sent from the interface controller, the INITIAL ROTATION period
(INTR) starts, and the PRIMARY HIGH VOLTAGE (AC) DRIVE signal (PRACC) is input to the pri-
mary high-voltage circuit via the power operational amplifier. Meanwhile, the PRIMARY HIGH-
VOLTAGE (DC) DRIVE signal (PRDCC) is output from the CPU and input to the primary high-
voltage circuit. This generates and combines AC bias and DC bias. The combined primary high-
voltage is applied to the primary charging roller.
The IC302 compares the primary high-voltage (DC) with the PRIMARY HIGH-VOLTAGE (DC)
DRIVE signal (PRDCC) sent from the CPU in order to control the primary high voltage (DC).
The presence of the cartridge is detected by the CPU. If the CPU detects the current flow
(CRGSNS) on the J304, it determines the presence of the cartridge.
e. Cartridge Detection
When the PRIMARY HIGH-VOLTAGE (AC) DRIVE signal (PRACC) is output from the CPU and
then the primary AC bias is output from the AC generation circuit on the primary high-voltage
circuit, the primary high-voltage circuit feeds back the CARTRIDGE DETECTION signal
(CRGSNS) to the CPU.
During WAIT period, the CPU checks the voltage of the CRGSNS signal at the timing the pri-
mary AC bias is output, in order to detect the presence or absence of the cartridge.
2 - 11
CHAPTER 2
Inlet
Fuse
(FU101) Surge absorber
Noise Relay
filter Triac Fixing heater
Fuse
(FU102:100-127V only) DOSNS
Noise
filter CPU Door switch
(SW301)
Rectifi- +24V High-voltage
cation power power supply
circuit supply circuit
circuit +24V +24VU
Main
Control IC Transformer +24V motor
(IC501) (T501) drive Main motor
circuit
+24V
Solenoid
Overvoltage
detection +24V
circuit
+5V Laser/scanner
+3.3V unit
Overcurrent +24V
detection
circuit +5V Interface
power +5V +5V
supply controller
circuit +3.3V PCB
+5V
+3.3V Sensors
power +5V
supply Sensor
circuit
Figure 2-2-6
2 - 12
CHAPTER 2
2. Protective Function
The power supply circuits of the +24VDC and +5VDC contain overcurrent and overvoltage pro-
tective functions. These protective functions automatically shut off the output voltage in order
to protect the circuits, when an overcurrent or overvoltage condition occurs due to the troubles
such as a short circuit on the loads. When the protective functions are activated and no DC
voltage is output from the power supply circuits, it is necessary to turn OFF the power, rectify
the troubles on the loads, and then turn ON the power again. Be sure to wait for about two min-
utes before turning the switch ON again.
2 - 13
CHAPTER 2
E. Video Interface
1. Outline
Unlike the conventional video interface, which uses an exclusive line for each of the signals
exchanged between the interface controller and engine controller, this printer uses command
status.
This section describes the types of the interface signals used between the engine controller
and interface controller, and gives information on the sequence of the printer operations.
a. System Diagram
Interface controller
Engine controller
Figure 2-2-7
Figure 2-2-8
2 - 14
CHAPTER 2
2. Operation
When the power is switched ON, the printer enters the WAIT period.
When the printer exits the WAIT period and is ready to operate, the engine controller sends
ready status to the interface controller to notify that it is ready to print.
On receiving the ready status, the interface controller sends a pickup command to the engine
controller.
When the engine controller receives the pickup command, it starts the operation of the initial
rotation (INTR) sequence. In this sequence, print paper is picked up and brought to a specified
position. Detecting that the paper has reached the specified position, the engine controller
starts sending the /BD signal to the interface controller.
In response, the interface controller sends the VIDEO signals (/VDO, VDO) to the laser driv-
er via the engine controller, making the VIDEO signals synchronized with the /BD signal.
The engine controller generates LASER CONTROL signals (CNT0, CNT1) and sends them to
the laser driver.
The laser diode emits the laser beam when the /VDO signal is “L”, CNT0 signal is “H”, and
CNT1 signal is “L.” The laser beam is scanned by the scanning mirror to form a latent image on
the photosensitive drum.
The latent image on the photosensitive drum is transferred onto the paper by the elec-
trophotographic process, and the paper is delivered to the face up delivery slot.
The STATUS COMMAND signal (/SC) is a bi-directional signal used for serial data transfers
between the interface controller and engine controller.
The interface controller and engine controller send data using the /SC signal; the interface
controller sends 16-bit serial data as a command to the engine controller, and in response, the
engine controller sends 16-bit serial data as a status to the interface controller.
The command and status are synchronized with the SYNCHRONOUS CLOCK signal (/SCLK)
output from the interface controller at the following timing:
The interface controller can perform the software reset on the engine controller by keeping the
/SCLK signal “L” for 2 seconds. The /RESET signal is used to initialize the interface controller
at the power-ON. The signal is sent to the interface controller from the engine controller.
2 - 15
CHAPTER 2
3. Cleaning Page
The printer executes a cleaning page sequence by the command sent from the interface con-
troller. The cleaning page cleans the pressure roller.
Receiving a cleaning page execution command from the interface controller, the engine con-
troller conducts the paper pickup operation. Then, the engine controller adjusts the fixing tem-
perature at 200°C and feeds the paper 4mm at a time by step-driving the main motor. This fuses
the toner adhering to the pressure roller and moves it to the paper.
Note: The paper used for the cleaning page must be the maximum width in the scanning direc-
tion (indicated in the specifications) and 240 mm or more in the feeding direction.
2 - 16
CHAPTER 2
Four-faced
scanning Cylindrical
mirror lens
Laser
unit
Scanner motor
BD sensor
Focusing lens
Reflective mirror
Photosensitive drum
Figure 2-3-1
2 - 17
CHAPTER 2
IC201 /BDI
J208F-11 J801F-2
BD sensor
+3.3V
J208F-12 J801F-1
+5V
J208F-5 J801F-8
IC801
Figure 2-3-2
The CPU controls a switching operation for the following four modes: standby, APC emitting,
masking, and unmasking. The CPU switches these modes by sending the LASER CONTROL sig-
nals (CNT0, CNT1) to the laser driver (IC801) on the laser driver PCB.
When both CNT0 and CNT1 signals are “L”, the IC801 enters the standby mode to reset the
laser driver PCB.
When CNT0 and CNT1 signals are “L” and “H” respectively, the IC801 enters the APC emit-
ting mode to make the laser diode emit the laser beam. The laser driver also performs the Auto
Power Control, stated in the following section.
When both the CNT0 and CNT1 signals are “H”, the IC801 enters the masking mode.
Regardless of the VIDEO signals (VDO, /VDO), the IC801 prohibits the laser diode from emit-
ting laser beams.
When the CNT0 and CNT1 signals are “H” and “L” respectively, the IC801 enters the unmask-
ing mode to turn the laser ON and OFF according to the VDO, /VDO signals sent from the inter-
face controller.
2 - 18
CHAPTER 2
2 - 19
CHAPTER 2
Unmasking
/BD
area
/BD
Unmasking T1
area
2 mm
T2
0 mm
1 mm 1 mm
Figure 2-3-3
Notes: 1. The shaded area indicates the area where the laser beam can write.
2. T1 is the range between 1mm from the right side and 1mm from the left side of the
Letter size. It is not dependent on the specified paper size.
3. T2 is the range between 2 mm from the leading edge and the trailing edge of the
paper. (The output of the /BD signal starts on the leading edge.) If the number of
/BD pulse lines (number of scan lines) is specified by the interface controller with the
command, the trailing edge will be where the output of the /BD signals completes. If
the number of scan lines is not specified, the trailing edge will be where the paper top
sensor (PS002) detects a paper-out.
2 - 20
CHAPTER 2
C. Scanner System
The scanner motor control circuit is shown below.
Engine controller PCB Laser/scanner unit
+3.3V
CPU
+24VA +24VA
J208-4 J802-1
Scanner driver IC
J208-1 J802-4
Standard
clock
X1 55 X201
Oscillator
X0 56
Scanner motor
M
IC201
Figure 2-3-4
The scanner motor is a 3-phase DC brushless motor and is unified with the scanner motor
drive circuit.
When the printer is turned ON, the CPU (IC201) divides the oscillation frequency of the crys-
tal oscillator (X201), generating the reference clock.
When a pickup command is sent from the interface controller, the CPU forcibly accelerates
the scanner motor by turning the SCANNER MOTOR ACCELERATION signal (/ACC) “L” and the
SCANNER MOTOR DECELERATION signal (/DEC) “H” for 0.2 seconds.
Then, the CPU obtains the HORIZONTAL SYNCHRONOUS INPUT signal (/BDI) from the BD
sensor by emitting the laser diode.
The frequency of the /BDI signal is in proportion to the rotation number of the scanner motor.
To rotate the scanner motor in the specified rotation number, the CPU compares the BDI sig-
nal frequency with the reference frequency in the frequency comparator of the CPU, and con-
trols the output of the /ACC signal and /DCC signal.
After 1.5 seconds from the time the scanner motor reaches its specified rotation number, the
CPU determines that the scanner is ready.
The CPU determines whether or not the scanner motor is rotating in the specified rotation
number by monitoring the /BDI signal sent from the BD sensor.
When the scanner motor is rotating at the specified value, the laser beam scans onto the pho-
tosensitive drum at a constant speed.
To stop the scanner motor, the CPU turns the /ACC signal to “H” and the /DEC signal to “L”.
2 - 21
CHAPTER 2
The CPU detects the following failures and error by monitoring /BDI signal sent from the BD
sensor, and reports it to the interface controller:
1) Scanner Failure
When the /BDI cycle does not reach the specified value within 3.5 seconds after the scan-
ner motor was forcibly accelerated at its start-up.
2) BD failure
When the /BDI signal is not detected within 0.1 seconds after the scanner motor was forcibly
accelerated. Or, the scanner became ready once and then the /BDI cycle is not detected in
the specified value for 2 continuous seconds.
3) BD error
When the /BDI signal is not detected in the specified cycle while the engine controller is out-
putting the /BD signal to the interface controller.
The CPU does not report the BD error to the interface controller, if it detects a door open with-
in 0.2 seconds after detecting a BD error.
Also, the CPU cancels the BD error, if it detects a scanner failure or BD failure after detect-
ing the BD error.
2 - 22
CHAPTER 2
Laser beam
Photosensitive drum
Developing
cylinder
PR
/VDO
Interface Engine
TR
controller controller
PCB PCB
VDO
DV
Figure 2-4-1
2 - 23
CHAPTER 2
B. Print Process
The major portion of the image formation system is contained in a cartridge as shown in Figure
2-4-2.
Laser beam
Blade
Cleaning blade
Figure 2-4-2
The cartridge used by the printer contains a two-layered seamless as shown in Figure 2-4-3.
The seamless drum consists of an external organic photoconductive layer (OPC) and an inter-
nal aluminum substrate.
Photoconductive
layer
Substrate
Figure 2-4-3
2 - 24
CHAPTER 2
Multi-purpose tray
Manual feed slot
1. Primary charging
Figure 2-4-4
Time (t)
0
-100
Surface electric
Light
potential (V)
area
-500
Dark
area
Primary Scanning Transfer Primary
charging exposure (step 4) charging
(step 1) (step 2) (step 1)
Figure 2-4-5
2 - 25
CHAPTER 2
AC bias
Photosensitive drum
DC bias
Figure 2-4-6
For preparation of latent image formation, a uniform negative potential is applied to the photo-
sensitive drum surface. Primary charging of this printer is performed by the method that direct-
ly charges the photosensitive drum.
The primary charging roller consists of semiconductive rubber. In addition to DC bias, AC
bias is applied to the primary charging roller to maintain the potential on the drum surface uni-
form. The DC bias changes with the developing DC bias that changes according to the IMAGE
DENSITY DATA signal sent from the interface controller.
This direct charging method has advantages such as the lower applied voltage and almost no
ozone generation over the conventional corona charging method.
Figure 2-4-7
2 - 26
CHAPTER 2
2. Developing Stage
Toner is applied to the electrostatic latent image on photosensitive drum surface to form a visi-
ble image. This printer performs the toner projection development with a single-component
toner.
Step 3: Development
Stirrer
Blade
Photosensitive
drum
AC bias
Figure 2-4-8
Note: Charges in the exposed areas of the photosensitive drum are shown as positive in this
figure, even though they are actually negative. It means that the photosensitive drum
potential is higher as compared with that of cylinder.
As shown in Figure 2-4-8, the developing unit consists of a developing cylinder and rubber
blade. The developing cylinder consists of a fixed magnet and a cylinder which rotates around
the magnet.
The single-component toner mainly consists of magnetite and resin binder and is held to the
cylinder by magnetic attraction. The toner functions as an insulator, and acquires a negative
charge by friction due to the rotating cylinder.
The areas on the drum that were exposed to the laser beam have a higher potential (are less
negative) than the negatively charged toner particles on the developing cylinder. When these
areas approach the toner layer of the cylinder (with negative charges), the potential difference
(higher on the drum) projects the toner particles to them.
This is called toner projection development, which develops the latent image on the drum into
a visible image.
Developing cylinder
surface potential
Drum surface
+V potential
Voltage (V)
0 (Light area)
DC bias
Drum surface
-V potential
Time (t) (Dark area)
Figure 2-4-9
2 - 27
CHAPTER 2
An AC bias is applied to the developing cylinder to help project the toner particles to the drum
surface and improve the contrast of the printed image. The center voltage of the AC bias (1460
Vp-p) varies with the developing DC bias.
This printer changes the developing DC bias value according to the IMAGE DENSITY DATA
signal sent from the interface controller. The changes of the developing DC bias value makes
the potential difference between the cylinder and drum so that the density of the print can be
adjusted.
3. Transfer Stage
In the transfer stage, the toner image is transferred from the drum surface onto the paper.
Step 4: Transfer
Photo-
sensitive Paper
drum
Figure 2-4-10
Positive charges are applied to the back of the paper to attract the negatively charged toner
particles to the paper.
Step 5: Separation
Photo-
sensitive
drum Paper
Static charge
eliminator
Transfer charging roller
Figure 2-4-11
The elasticity of the paper causes it to separate from the drum (curvature separation).
To stabilize the paper feed system and to prevent droplets on the printed image at low tem-
perature and low humidity, the charge on the back of the paper is reduced by the static charge
eliminator.
2 - 28
CHAPTER 2
4. Fixing Stage
As the toner image transferred onto the paper in the transfer stage is held to the paper only by
the static electricity, even a light touch will smear the image.
The toner particles are fused to the paper to make a permanent image by applying pressure
and heat to the paper and toner.
Step 6: Fixing
Fixing film Fixing film Fixing heater
Toner Toner
Paper
Paper
Pressure roller Pressure roller
Figure 2-4-12
As the toner particles transferred onto the paper are held to the paper by the positive charge
applied to the back of the paper, they may be dispersed at fixing.
This printer applies the negative DC voltage to the fixing film via the pressure roller shaft.
The negative charge is applied to the paper surface by the fixing film before the paper reaches
the fixing heater. This improves the adhesion force of the toner particles to the paper and pre-
vents dispersion of the toner particles.
This printer utilizes an on-demand fixing method which uses the fixing film that requires
small heat capacity. This method can heat the roller quickly and does not require the power
supply to the fixing heater at the standby mode. Therefore, the wait time is reduced to eight sec-
onds or less, and the energy can be saved.
The fixing film is a cylindrical polyamide film. The surface is coated with fluorine to prevent
offset.
2 - 29
CHAPTER 2
Cleaner container
Cleaning blade
Photosensitive
drum
Sweeper strip
Figure 2-4-13
Prior to the next printing, the residual toner on the drum surface is scraped away by the
cleaning blade to clean the drum surface. The removed toner is collected into the cleaner con-
tainer.
2 - 30
CHAPTER 2
V. PICKUP/FEED SYSTEM
A. Outline
The printer is equipped with two pickup sources, the multi-purpose tray and manual feed slot.
Whether or not the multi-purpose tray and the manual feed slot are loaded with paper is
detected by the paper-out sensor (PS003).
The main motor (M001) starts rotating after about 0.5 seconds from the time the engine con-
troller receives a pickup command from the interface controller.
When the printer enters an initial rotation ready state (See Note), the pickup solenoid (SL001)
is turned ON for 0.5 seconds. The main motor rotates the pickup roller, and the pickup roller’s
rotational force moves the pick cam. When the claw of the pickup cam is unhooked from the
lifting plate, the plate is lifted by the spring force with print paper on it. A sheet of the paper is
picked up by the pickup roller and fed to the printer. The paper pickup timing is the same for
the multi-purpose tray and the manual feed slot. If both of the pickup sources are loaded with
paper, priority is given to the manual feed slot.
Multi-
signal (CPUD)
➂ : Paper delivery sensor purpose
(/PISNS)
➃ : Pick-up solenoid tray
(PAPERSNS)
SL001
➃
Face-down Pick-up
delivery roller
roller
Face-down Photo-
delivery sensitive PS001
Fixing drum
unit PS002 ➀
Deflector Lifting
➁ plate
Figure 2-5-1
2 - 31
CHAPTER 2
After the specified period of time from the time the paper reaches the paper top sensor
(PS002), the engine controller sends the /BD signal to the interface controller. The interface
controller sends the VIDEO signal to the engine controller based on the /BD signal. This match-
es the leading edge of the image with that of print paper. The paper goes through the transfer,
separation, fixing, and delivery blocks, and is delivered to the faceup delivery slot or to the face-
down tray.
Turning the delivery lever up and down switches into the faceup delivery (turn down the lever)
or facedown delivery (turn up the lever).
There are two photointerrupters (PS002 and PS201) on the paper path. These photointer-
rupters detect paper’s reach and pass.
If the paper does not reach or pass the sensors within the specified period of time, the CPU
on the engine controller determines a paper jam and notifies it to the interface controller.
In this printer, print paper is loaded from the top of the printer. This may cause paper pick-
up failures. To prevent this, the printer contains a pickup retry function. If the paper top sen-
sor does detect the leading edge of paper within the specified period of time after the pickup
solenoid turns ON, instead of determining a jam, the printer tries to pickup the paper again. The
printer performs the pickup retry up to twice. If the paper top sensor cannot detect the leading
edge of the paper within the specified period of time in the third trial, the printer determines that
a paper pickup delay jam has occurred.
2 - 32
CHAPTER 2
B. Jam Detection
The following paper sensors are installed to detect whether paper is present and whether the
paper is fed correctly:
• Paper top sensor (PS002)
• Paper delivery sensor (PS201)
The CPU determines a paper jam by checking for the presence of paper in the sensor at the
timing stored in the CPU.
If the CPU determines that a jam has occurred, it stops the print operation and notifies the
jam to the interface controller.
4. Wrapping jam
When the paper delivery sensor (PS201) detects the trailing edge of the paper within 2.4 seconds
after the paper top sensor (PS002) detects the trailing edge.
2 - 33
CHAPTER 2
2. Function of Blocks
a. CPU (IC1)
1) Controls the video interface and parallel interface (Centronics specification).
2) Processes the serial commands from the video interface.
b. DRAM (IC2)
DRAM contains a memory capacity of 512 KB and stores the following information:
1) Dot data converted from image data. (Receive buffer)
c. Cellbase IC (IC3)
1) Controls the input/output of the interface controller that comes with a DRAM.
2) Controls the timing of sending the dot pattern data to the engine controller.
3) Performs smoothing, halftone and so on.
2 - 34
CHAPTER 2
36
18
J1 IC1
IC3
IC2
19
1
2 20
1 19 2 1
J2
J3
Figure 2-6-1
SCIN DRAM
SCLKIN
RAMWR_N
DRA[9 .. 0]
SCOUT
MD[7 .. 0]
CAS_N
RAS_N
AD[7 .. 0]
WR_N
CPU RD_N
ALE
CPUCLK
CPURST_N SCLK
Printer Engine
BDOUT_N SC
Cellbase IC
nBD
nRESET
nVDO
VDO
DATA[7 .. 0]
nERROER
nAUTOFD
nSTROBE
PERROR
SELECT
nSELIN
X'tal
nINTT
BUSY
nACK
Figure 2-6-2
2 - 35
CHAPTER 2
2. Function of Blocks
a. ASIC (IC1)
1) Controls the input/output of the interface controller that comes with a DRAM.
2) Controls the timing of sending the dot pattern data to the engine controller.
3) Performs smoothing, halftone and so on.
b. CPU (IC2)
1) Controls the video interface, parallel interface (Centronics specification), and USB interface.
2) Processes the serial commands from the video interface.
3) Sends and receives the CAPT commands using the parallel interface and USB interface.
c. DRAM (IC3)
DRAM contains a memory capacity of 512 KB and stores the following information:
1) Dot data converted from image data. (Receive buffer).
d. EEPROM (IC5)
Stores the serial number of the USB interface.
2 - 36
CHAPTER 2
IC5
1 2
J4
IC2
IC3 IC1 20 19
J2
2 1
J3 J1
2 1
18 1
3 4 36 19
Figure 2-6-3
INTENDP0
X'tal CS
INTSETUP
48MHz SK
BDOUT_N
DI EEPROM
WR_N
DP DO
RD_N
USB I/F DM
ALE
AD[7 .. 0]
MD[15 .. 0] CPUCLK
CPU
RAMWR_N INTSTS
RAS_N CPURST_N
DRAM
CAS_N SCIN
DRA[9 .. 0] SCLKIN
SCOUT
ASIC USB RST
Bi-Directional Parallel I/F
nSELIN
nERROR X'tal
nINIT 12.3081MHz
nAUTOFD
SELECT SCLK
PERROR SC
BUSY nBD
nACK nRESET Printer Engine
DATA[7 .. 0] nVDO
nSTROBE VDO
Figure 2-6-4
2 - 37
CHAPTER 3
I. PREFACE
This chapter describes the disassembly and reassembly procedures of the printer.
The service technician is to identify the factor of malfunction according to the “Chapter 4
Troubleshooting” and to replace the defective part(s) following the disassembly procedure of each
part.
Note the following precautions when working on the printer.
1. Remove the toner cartridge when disassembling, reassembling, or transporting the printer.
Removed cartridge must be put in the protective bag to prevent the adverse effect of light.
2. CAUTION: Before servicing the printer, disconnect its power cord from the electri-
cal outlet.
3. Assembly is the reverse of disassembly unless otherwise specified.
4. Note the lengths, diameters, and locations of screws as you remove them. When reassem-
bling the printer, be sure to use them in their original locations.
5. Do not operate the printer with any parts removed.
6. Discharge electrical static from your body by touching the metal frame of the printer prior to
installing the PCB in order to avoid causing damage by the difference in static charge at that
time.
7. Do not place the printer with the drive unit or the laser scanner unit at the bottom.
3-1
CHAPTER 3
➄
➁
➁ ➂ ➀
Figure 3-2-1
3-2
CHAPTER 3
➀ Claw ➁ Deflector
➀ Claw
➁ Right arm
➂ Cartridge cover unit Figure 3-2-4
Figure 3-2-5
3-3
CHAPTER 3
➀ ➁
5. Multi-purpose tray
1) Remove the rear cover.
2) Remove the multi-purpose tray.
3-4
CHAPTER 3
➀
➄
➃
➁ ➁
➀ Screws ➁ Claws
➂ Duct
➂
Figure 3-3-3
Figure 3-3-1
➀ Sponge
Figure 3-3-4
Figure 3-3-2
3-5
CHAPTER 3
➁ ➂
➃ ➀ ➃
➀ Connectors ➀ Connector
➁ Cable guides
➂ Cable
➃ Screws 3) Remove the 4 screws and then the drive
➄ Laser/scanner unit unit.
Figure 3-3-7
3-6
CHAPTER 3
➀ ➁ ➁ ➂
➀ Screws ➁ Connectors
➂ Feed unit
Figure 3-3-8
➀ Claws ➁ Bushing
Figure 3-3-9
3-7
CHAPTER 3
➁
➀
➀ Claw
➁ Face-down delivery roller holder ➀ Pressure release lever
➂ Face-down delivery roller ➁ Fixing pressure units
➀
➀
➀ Connector
➀ Screws ➁ Delivery unit
Figure 3-3-14
Figure 3-3-12
3-8
CHAPTER 3
➃ ➁ ➀
➀ Connector
➁ Cable guides
➂ Cable
➃ Fixing film unit
Figure 3-3-15
3-9
CHAPTER 3
➁ ➀ ➂
Figure 3-4-1
3 - 10
CHAPTER 3
➀ ➁
➀ Pick-up roller
Figure 3-4-2
Figure 3-4-3
3 - 11
CHAPTER 3
5) Remove the 3 screws and disconnect 7) Moving the lifting plate unit in the
the 2 connectors, and then remove the direction of the arrow, remove the sep-
scanner mounting unit. aration pad.
➀
➁
Figure 3-4-4
8) Remove the spring from the separation
pad.
6) Remove the pad fixture on the back of
the printer by sliding it upward. << Note for reassembly >>
Make sure to set the spring securely, when
➀ installing the separate pad/lifting plate
unit.
➀ Pad fixture
Figure 3-4-5
3 - 12
CHAPTER 3
➀ Bushing
➁ Transfer charging roller
➂
➁
3 - 13
CHAPTER 3
➀ Claws
➁ Fixing bias contact unit
Figure 3-4-9
➀ ➁
Figure 3-4-10
3 - 14
CHAPTER 3
V. SWITCHES/SENSORS/LEDS
A. Locations
LED601
PS003
SW101
PS002
SW201
PS201
SW301
Figure 3-5-1
3 - 15
CHAPTER 3
Figure 3-5-2
3 - 16
CHAPTER 3
VI. MOTOR/SOLENOID
A. Locations
SL001
M001
Figure 3-6-1
3 - 17
CHAPTER 3
➁
➂
➀ Connector ➁ Screw
➂ Pick-up solenoid
Figure 3-6-2
3 - 18
CHAPTER 3
VII. PCBs
A. Locations
Figure 3-7-1
3 - 19
CHAPTER 3
➀ ➁
➀ Screws ➀ Connectors
➁ Interface controller unit
➂ Interface controller PCB
Figure 3-7-2
Figure 3-7-4
2) Remove the 3 screws and pull the inter-
face controller unit to place it down.
4) Remove the 4 screws and then the
interface controller PCB.
➀ Screws
➁ Interface controller unit
Figure 3-7-3
3 - 20
CHAPTER 3
➀
➂
➁
➀
➀ Screws
➀ Connectors
➁ Screws
Figure 3-7-5 ➂ Interface controller PCB
➀ Screws
➁ Interface controller unit
Figure 3-7-6
3 - 21
CHAPTER 3
➀ Screws ➁ Connectors
➀ ➁
Figure 3-7-10
➀ Screw ➁ Connector
6) Remove the 2 screws. Pull out the
engine controller unit toward you to
Figure 3-7-8 disconnect the 2 connectors on the
engine controller PCB. Remove the
engine controller unit.
4) Remove the screw on the right side of
➀
the printer, and disconnect the connec-
tor.
➀ Screws
➀ ➁ ➁ Engine controller unit
➀ Screw ➁ Connector
Figure 3-7-11
Figure 3-7-9
3 - 22
CHAPTER 3
➁
➀
➀
➀ Screws
➁ Connectors
➂ Engine controller PCB
➀ Fuses
Figure 3-7-12
Figure 3-7-13
FU101 FU102
No red mark With red mark
Figure 3-7-14
3 - 23
CHAPTER 3
E. Display PCB
1) Remove the external covers.
2) Remove the 2 screws, disconnect the
connector, and then separate the dis-
play unit.
➃
➁
➀
➀ Screws ➁ Connector
➂ Display unit ➂ Display PCB
Figure 3-7-15
3 - 24
CHAPTER 4
TROUBLESHOOTING
I. PREFACE
A. Malfunction Diagnosis Flowchart
The malfunctions that occur in the printer are mainly classified to five factors; “image defects”,
“jams”, “transport defects”, “malfunction”, and “malfunction status”.
If a malfunction occurred in the printer, the service technician is to identify the factor accord-
ing to the flowchart and then to rectify the problem according to the action procedures of each
malfunction.
Make sure the following points at the execution of troubleshooting.
•Be sure that the connector has no poor contact when measuring the voltage at the speci-
fied terminal of the connector.
•Before handling PCBs, be sure to touch a metal part of the printer to discharge static elec-
tricity, as it can cause damage to the PCBs.
•The laser/scanner unit cannot be adjusted in the field, so do not attempt to disassemble it.
4-1
CHAPTER 4
Power ON
Yes
Yes
Yes
Yes
Occurs paper jam? Refer to the item, "paper jams"
No
Yes
No
No
END
Figure 4-1-1
4-2
CHAPTER 4
Notes: 1. Before executing a test print, make sure to select the pickup source and delivery
source that were used when the malfunction occurred according to the information
given by the user.
If the information is not available, make test prints with all feasible combination of
paper source and delivery source in the printer, and find out the factor.
2. The image defect occurred at the user side might not re-occur on its test print. In
this case, make a test print from the external device and infer the factor by the out-
put image. Then, find the factor according to the item, “image defects”.
4-3
CHAPTER 4
B. Initial Check
Check the following items before making a diagnosis of malfunction. If any failure is found, the
service technician is to clear the problems and to give instructions to the user.
1. Installation Environment
Make sure that the requirements stated below meet when installing the printer.
a. The power supply voltage is ± 10% (100-127V) or from + 6% to - 10% (220-240V) of the rated
voltage.
b. The printer is installed on a level surface.
c. The room temperature is kept between 10°C and 32.5°C, and the relative humidity, between
20% and 80%.
d. Avoid sites generating ammonia gas, areas with high temperature and high humidity (near
water faucet, kettle, humidifier), areas near open flames, and dusty place.
e. Avoid sites exposed to direct sunlight. If unavoidable, advise the customer to hang curtains.
f. The printer is installed at a well-ventilated place.
g. Make sure that the power supply plug is inserted to the printer and the outlet.
2. Paper
Confirm that:
a. Recommended paper is used.
b. The paper is not moist.
5. Condensation
During winter, if the printer is brought from a cold place (such as a warehouse) into a warm
room, condensation will appear inside the printer, causing various problems.
For example:
a. Condensation on a scanner (such as the our-faced scanning mirror, reflective mirror, and
lenses) will cause a light print image.
b. If the photosensitive drum is cold, the electrical resistance will be high, making it impossi-
ble to obtain correct contrast of printed outputs.
If condensation appears, wipe these assemblies with a dry cloth, or leave the printer power
ON for 10 - 20 minutes.
If an EP-22 cartridge is unsealed immediately after it is brought from a cold place into a warm
room, condensation will also appear inside the cartridge; this can cause various troubles.
Be sure to instruct the customer that the cartridge needs to be left at a room temperature for
one to two hours before unsealing it.
4-4
CHAPTER 4
C. Test Print
Test print is divided into two types: engine test print and controller test print.
If an image defect occurred in this printer, make a test print and assess the abnormality of
the printer.
3) Identify the contents of the failure from the test print and rectify the problem according to
the action procedures of image defects. Test pattern can be printed continuously as long as
the test print switch is held down.
Note: Use paper with the width of B5-size or above for a test print.
4-5
CHAPTER 4
Windows NT
MICROSOFT
WINDOWS NT
R
TM
Printer Test Page
Congratulations!
If you can read this information, you have correctly installed your Canon LBP-800 on
SIRIUS.
The information below describes your printer driver and port settings.
Figure 4-1-4
4-6
CHAPTER 4
Table 4-2-1
Image defects
II-1. Light
<Possible Causes>
1. Improperly adjusted image density.
Action: Adjust the image density by operating the external device.
2. Open the cartridge cover and remove the EP-22 cartridge while printing. Open the drum pro-
tective shield of the cartridge and check the toner image on the photosensitive drum surface.
If the toner image has not been transferred onto the paper properly, go to step 3). If the toner
image on the drum is faint, go to step 6).
Do not open the drum protective shield for more than 10 seconds.
4. Poor contact in the transfer charging roller contact on the engine controller PCB and the
transfer charging roller shaft contact.
Action: Clean the contacts if dirty. If the problem still remains after cleaning, or parts are
deformed or damaged, replace them.
4-7
CHAPTER 4
II-2. Dark
<Possible Causes>
1. Improperly adjusted image density.
Action: Adjust the image density by operating the external device.
2. Poor contact in the drum grounding contact on the engine controller PCB and cartridge con-
tact.
Action: Clean the contacts if dirty. If the problem still remains after cleaning, or parts are
deformed or damaged, replace them.
3. Poor contact in the primary high voltage contact on the engine controller PCB and cartridge
contact.
Action: Clean the contacts if dirty. If the problem still remains after cleaning, or parts are
deformed or damaged, replace them.
<Possible Causes>
1. Damaged laser shutter open/close projection of the cartridge cover.
Action: Replace the cartridge cover.
2. Poor contact in the developing bias contact on the engine controller PCB and cartridge con-
tact.
Action: Clean the contacts if dirty. If the problem still remains after cleaning, or parts are
deformed or damaged, replace them.
<Possible Causes>
1. Poor contact in the primary high voltage contact on the engine controller PCB and cartridge
contact.
Action: Clean the contacts if dirty. If the problem still remains after cleaning, or parts are
deformed or damaged, replace them.
4-8
CHAPTER 4
<Possible Causes>
1. Dirty feed guide or fixing unit entrance guide.
Action: Clean the dirty areas.
II-6. Dirt
<Possible Causes>
1. Dirty facedown delivery sub-roller or fixing delivery sub-roller.
Action: Clean the facedown delivery sub-roller or fixing delivery sub-roller.
<Possible Causes>
1. Circumferential scars on the photosensitive drum.
Action: Replace the cartridge.
<Possible Causes>
1. Lack of toner
Action: Remove the cartridge from the printer. Rock the cartridge in the manner described
on page 1-9 Chapter 1, and then install it back to the printer. If the problem still
remains, replace the cartridge.
4-9
CHAPTER 4
3. Foreign materials are deposited on the laser outlet of the printer or the laser inlet of the car-
tridge.
Action: Remove the foreign materials.
<Possible Causes>
1. Horizontal scar(s) on the photosensitive drum.
Action: Replace the cartridge.
<Possible Causes>
1. Horizontal scar(s) on the photosensitive drum.
Action: Replace the cartridge.
<Possible Causes>
1. Lack of toner.
Action: Remove the cartridge from the printer. Rock the cartridge in the manner described
on page 1-9 Chapter 1, and then install it back to the printer. If the problem still
remains, replace the cartridge.
4 - 10
CHAPTER 4
<Possible Causes>
1. The nip width of the fixing unit is not within the specification.
Action: Replace the fixing pressure units.
<Possible Causes>
1. Poor contact in the connectors on the laser/scanner unit.
Action: Reconnect the connector J208F on the engine controller PCB, or connector J801F
and J802F on the laser/scanner unit correctly.
<Possible Causes>
1. Dirty or worn pickup roller.
Action: Clean the pickup roller. Replace the roller if the dirt cannot be removed or the roller
is worn.
4 - 11
CHAPTER 4
Table 4-2-2
Phenomenon
Diameter Period of the image
Susceptible location
Blank Dirt on back
(mm) (mm) Dirt of paper Poor fixing
spots
Transfer charging roller 14.4 Approx. 45
Fixing film unit 24 Approx. 75
Pressure roller 20 Approx. 63
Feed roller 16.5 Approx. 52
Photosensitive drum 24 Approx. 75
Developing cylinder 12 Approx. 38
Primary charging roller 12 Approx. 38
4 - 12
CHAPTER 4
➁ ➀
Figure 4-3-1
4 - 13
CHAPTER 4
<Possible Causes>
1. The paper top sensing lever does not move smoothly or is damaged.
Action: If the lever is not installed properly, reinstall it correctly. If the lever is damaged or
deformed, replace it.
5. Poor contact in the connectors on the main motor drive signal line.
Action: Reconnect the connector J007F on the main motor or connector J401F on the
engine controller PCB.
6. Poor contact in the connectors on the pickup roller solenoid drive signal line.
Action: Reconnect the connector J204F on the engine controller PCB.
<Possible Causes>
1. Defective deflector.
Action: If the deflector is worn, broken, nicked or damaged, replace it.
2. Dirty or scarred fixing unit entrance guide or toner build-up on the guide.
Action: Clean the guide if dirty. Replace the guide if the dirt cannot be removed.
3. The pressure (nip width) of the pressure roller is not within the specification.
Action: Replace the fixing pressure units.
4 - 14
CHAPTER 4
6. The paper delivery sensing lever does not move smoothly or is damaged.
Action: Adjust the lever to move smoothly. Replace the lever if damaged.
4 - 15
CHAPTER 4
<Possible Causes>
1. Worn or dirty separation pad surface.
Action: Clean the separation pad surface if dirty. Replace the separation pad if worn.
<Possible Causes>
1. Paper dust or dirt accumulates on the pickup roller, feed roller, and paper guide.
Action: Clean the dirty areas.
IV-3. Skew
<Possible Causes>
1. Paper dust or dirt accumulates on the pickup roller, feed roller, and paper guide.
Action: Clean the dirty areas.
4 - 16
CHAPTER 4
V. MALFUNCTION TROUBLESHOOTING
Perform troubleshooting according to the malfunction diagnosis flowchart (Figure 4-1-1). If an
“malfunction” is found, the defective part must be located and rectified by the following proce-
dures.
V-1. No AC Power
<Possible Causes>
1. Blown fuse (FU101).
Action: Referring to page 3-23 in Chapter 3, replace the fuse (FU101).
V-2. No DC Power
<Possible Causes>
1. No AC power is supplied.
Action: Perform the “No AC Power” checks.
4 - 17
CHAPTER 4
<Possible Causes>
1. The laser shutter cannot be opened due to the damaged claw of the cartridge cover.
Action: Replace the cartridge cover.
<Possible Causes>
1. Poor contact in the connectors.
Action: Reconnect the connector J206F on the engine controller PCB.
4 - 18
CHAPTER 4
VI-3. Although a paper jam has not occurred, the printer cannot enter the READY mode,
outputting a “JAM” status.
<Possible Causes>
1. Defective paper delivery sensor spring.
Action: If the spring is not installed correctly, reinstall it correctly. Or, if the spring is
deformed or damaged, replace it.
VI-4. Although the door is closed after installing the cartridge, the printer cannot enter
the READY mode, outputting a “DOOR OPEN” status.
<Possible Causes>
1. Damaged claw of the door switch on the connector holder.
Action: Replace the connector holder.
VI-5. Although paper is set in the printer, the printer cannot enter the READY mode, out-
putting a “PAPER OUT” status.
<Possible Causes>
1. Defective paper out sensing lever.
Action: If the lever is not installed correctly, reinstall it correctly. Or, if the lever is deformed
or damaged, replace it.
4 - 19
CHAPTER 4
VI-6. Although the cartridge is installed in the printer, the printer cannot enter the
READY mode, outputting a “NO CARTRIDGE” status.
<Possible Causes>
1. Poor contact in the primary high-voltage contact on the engine controller PCB and cartridge
contact.
Action: Clean the contacts if dirty. If the problem still remains after cleaning, or parts are
deformed or damaged, replace them.
2. Defective cartridge.
Action: Replace the cartridge.
4 - 20
CHAPTER 4
c Table 4-7-1
Dimensions
Paper feed
direction Center of A4 a,b,c 4 to 6 [mm]
size paper.
a-c 0.5 [mm] or less
a-b 1.0 [mm] or less
b-c 1.0 [mm] or less
b
a
Figure 4-7-1
B. Electrical Adjustment
This printer’s electrical system does not require adjustment.
4 - 21
CHAPTER 4
2 16 1
19
J201
1
J102
1
4 1
2
J211
1
J401
6
J208
12
1
J206
2
SW301
Figure 4-7-2
Table 4-7-2
SW No. Function
4 - 22
CHAPTER 4
Note: Periodic replacement parts are the parts that must be replaced at regular intervals, even
if they are functioning properly and show no signs of wear. (Failure of these parts can
seriously affect printer performance.) These parts should be replaced during a regular
service visit closest to the end of the parts expected life.
Note: Consumable parts are the parts that may need to be replaced due to deterioration or
damage at least once prior to the elapse of the printer’s warranty period.
They only need to be replaced when faulty.
C. Periodic Service
This printer does not have any areas that require periodic servicing.
4 - 23
CHAPTER 4
➀ ➁
➃ ➂
Figure 4-8-1
4 - 24
CHAPTER 4
Following the procedures below, clean the printer during a service visit.
2. Pickup Roller
Clean with a dry lint free paper.
3. Separation Pad
Clean the rubber area with a dry lint free paper
4 - 25
CHAPTER 4
E. Standard Tools
The table below lists the standard tools required for servicing the printer.
Table 4-8-1
F. Special Tools
No special tools are required other than standard tools for servicing.
4 - 26
CHAPTER 4
Table 4-8-2
4 - 27
CHAPTER 4
J801
J802
J003 J702
J002 J102
J211
J204
J208
J703
J201
J206
J2
J008
J601
J007
J401
J901
Figure 4-9-1
4 - 28
APPENDIX
I. GENERAL TIMING CHART ........ A-1 III. LIST OF SIGNALS ..................... A-5
II. GENERAL CIRCUIT DIAGRAM ... A-2 IV. MESSAGES TABLE .................... A-7
APPENDIX
3.2
0.5 2.4
(Note1) 100°C control (Note2) Between-page temperature control
1 Fixing heater (H701)
3.5 0.5
3 Main motor (M001)
0.5 0.5
10 Developing bias (AC)
0.6 0.6
11 Developing bias (DC)
15
16
17
Note1 : 100°C control is not executed when thermistor temperature is already 100°C.
Note2 : The heater is turned OFF when the thermistor temperature reaches 100°C.
A-1
APPENDIX
J702F J702M
2 2 H701
1 1
2 1 2 2
J304 J302 J301 J303 FSRTH 1 2 2 2 1
3 1
GND 2 1 1
PR TR DV GND
J008F J008M
FG
GND(+24VM)
GND(+24VM)
PAPERSNS
4 /STRB
5 GND
/PISNS
/RESET
6 +5V
2 CPUD
+3.3V
+24VM
+24VM
CNT1
CNT0
/VDO
/DEC
+24V
1 +24V
/ACC
/SCLK
GND
GND
GND
GND
VDO
+3.3V
+3.3V
+3.3V
/BDI
/VDO
+5V
+5V
+5V
/MB
/MA
GND
GND
GND
GND
GND
VDO
MB
MA
+5V
+5V
/SC
/BD
10
12
11
1
2
3
4
1
2
3
4
5
6
1
2
3
4
5
6
7
8
9
10
12
13
14
15
16
17
18
19
20
11
1
2
3
4
5
6
7
8
9
J204M J401M J211M J208M J201
J204F J401F J211F J208F
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
1
2
1
2
3
4
1
2
3
4
5
6
1
2
3
4
5
6
7
8
9
10
11
12
4
3
2
1
J007F
M
SL M001
SL001
8
7
6
5
4
3
2
1
20
19
18
17
16
15
14
13
12
10
4
3
2
1
11
3
2
1
3
2
1
9
8
7
6
5
4
3
2
1
Pick-up Main motor J003F J004F J802F J801F
J801M
solenoid
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
8
7
6
5
4
3
2
1
4
3
2
1
J601M
J601F
J901F
J901M
sensor sensor
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
J802
PD
LD801
IC802 LD
+5V
R0
BD
Laser FPC GND
unit
A-2
APPENDIX
J2
To engine controller PCB
A-3
APPENDIX
J2
To engine controller PCB
A-4
APPENDIX
A-5
APPENDIX
A-6
APPENDIX
B. Status Window
CAPT displays the printing environment and printing status on the status window. On the sta-
tus window, messages are indicated in the Message area depending on the following four condi-
tions:
• Idling Status
• Printing Status
• Status Not Available
• Error Status
Also, the descriptions and procedures for the messages are displayed in the Error message area.
i Canon LBP-800 X
Job Options Help
Title Contents
Document name
User name
Computer name
Estimated time left
Estimated finish time
LPT1:
Figure A-4-1
For the details of the status window, refer to Page 1-40 in Chapter 1.
A-7
APPENDIX
1. Idling status
Indicates the printer contains no print jobs, and no problems for the printing operation.
The following three messages are indicated for the idling status:
2. Printing status
Indicates the printer contains printing jobs and has no problems for the printing operation.
The following four messages are indicated for the printing status:
A-8
APPENDIX
4. Error status
Indicates errors have occurred on the printer.
When multiple errors occur, an error with the highest priority will be indicated first. When
the first error is cleared, then an error with the second high priority will be indicated.
When an error occurs and then is cancelled in the middle of printing, the printer will resume
printing on the on-going page.
The following describes the messages for the Status Not Available. The messages are listed
from the higher priority to lower priority.
A-9
APPENDIX
A - 10
Prepared by
PERIPHERAL PRODUCTS QUALITY PLANNING DIV.
PERIPHERAL PRODUCTS TECHNICAL DOCUMENTATION DEPT.
CANON INC
Printed in Japan