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MS1203-PRNCIPLES OF MANAGEMENT
2 MARKS AND 16 MARKS QUESTION AND ANSWER BANK
CLASS: S7 IT, EEE, ASE, ANE
PREPARED BY
V. Mary Amala Bai
ASP/IT
2 Marks (Questions and Answers)
UNIT-I
1. Define Management.
It states that the workers should be paid on the basis of their degree of
efficiency.
Administration Management
15. Why it is important to study various management theories that have been
developed?
UNIT- II
1. Define planning.
Planning is the process of selecting the objectives and the determining the
course of action required to achieve these objectives.
4.Define Mission.
Mission may be defined as “as a statement which defines the role that an
organization plays in the society ”.
or
It is the unique aim of an organization that sets it apart from others of its type. It is
an organization’s specialization in some area.
5. Define objectives.
The term objectives or goals are often used interchangeably. Objectives are
the end results towards which the activities of firm are aimed or directed.
8. Define policy.
Policies are general statements or understandings which provide guidance in
decision making to various managers.
9. What is a procedure?
Procedure is a chronological order of actions required to implement a policy
and to achieve an objectives.
UNIT-III
1. Define organizing.
Organizing is the process of identifying and grouping of activities required to
attain the objectives, delegating authority, creating the responsibility and
establishing relationships for the people to work effectively.
9. Define authority
Authority is the formal right of the superior to command and compel his
subordinates to perform a certain act.
1. Define directing.
Directing is the interpersonal aspect of managing by which subordinates are
led to understand and contribute effectively and effficiently to the attainment
of enterprise objectives.
Free-Rein leader uses his or her power very little giving subordinates a high
degree of independence in their operations.
Job enrichment is based on the assumption that in order to motivate personnel, the
job itself must provide opportunities for achievement, recognition, responsibility,
advancement and growth.
When the goals of the members of the organization are in complete harmony with
and complementary to the goals of the organization it is told to be harmony of
objectives.
UNIT – V
1. Define Control.
-Establishment of standards
-Measuring performance
-Comparing actual and standard performance
-Correction of deviations
.
3. Define Standards.
Standards are norms towards which performance has to be directed. They
are derived from the objectives and goals of the organization.
-Facilitates coordination
-Encourages decentralisation.
-Offers enough information for future planning and organizing.
- Ensures organizational efficiency and effectiveness
-PERT/ CPM.
- Control through return on investment
-Functional budget
-Master budget
- Capital and revenue budget
-Flexible budget
-Zero-base budget etc.
9. Define MIS.
Management Information System (MIS) is a system of obtaining, abstracting, storing
and analyzing data to provide effective information for the use in planning, controlling
and decision making process.
10.Define ROI.
Return on investment is a control technique based on determining the profit earned
by an organization in relation to its investment.
12.What is JIT?
In Just in Time (JIT) inventory system, the suppliers deliver the materials to
the production spot just in time to be assembled. This method reduces the
cost of inventory.
Or
JIT is a common inventory management technique designed to increase
efficiency, cut costs and decrease waste by receiving goods only as they are
needed.
They are groups of people from the same organizational area who meet
regularly to solve problem they experience at work.
Balance sheet contains profit and loss amount which will give vital information
about the financial position and operation of the company.
• Division of Labour
• Authority and Responsibility
• Unity of Command
• Line of Authority
• Centralization
• Unity of Direction
• Equity
• Order
• Initiative
• Discipline
• Remuneration of Personnel
• Stability of Tenure of Personnel
• Subordination of individual interest to the common interest
• Esprit de corps
Above points with explanation – 16 Marks
2. What are the major functions of management? Discuss them in detail. (16)
Departmental undertaking
Public corporation
Government company
Board organization
UNIT – II
5. Define policy. What are the different types of policies? Explain in detail the
policy formulation process. (16)
UNIT – III
3. What is an organization chart? List out its uses and discuss its types in detail.
(16)
b. Decentralization (8)
If the power is fully distributed to the subordinates of the organization, it is
called decentralization. – 2 Marks
Factors determining degree of decentralization (Any four as below): - 2 marks
Size of organization
History of the organization
Availability of managers
Pattern of planning
Environmental influences
Control techniques
Advantages - 1 Mark
Disadvantages - 1 mark
Measures for making decentralization effective - 2 Marks
5. What is the need for and scope of human resource management? What are
the various factors affecting human resource management? Explain the
various functions of human resource management. (16)
6. Enumerate and explain the various steps involved in staff selection process.
( 16)
UNIT-IV
1. Define motivation. Explain various theories on motivation. (16)
Motivation is the process of channeling a person’s inner drives so that he
wants to accomplish the goals of the organization. - 2 Marks
or
Motivation refers to the process by which a person’s efforts are energized,
directed and sustained toward attaining a goal.
Theories: - 14 (Any 5 theories with explanation)
Carrot and stick approaches of motivation.
Mc-Gregor’s theory X and theory Y
Maslow’s hierarchy of needs theory
Herzberg’s theory- hygiene approach to motivation
Vroom’s expectancy theory
Porter and Lawler expectancy theory
Equity theory
McClelland’s theory
UNIT – V
International Management
Generally, those who run an international management will have their head office
in one country and business activities in other countries.- 2 marks
1. The MNC top manager regards the entire world as the relevant frame of
reference.
2. MNC is reduction of unit costs through producing more units.
3. MNC the parent company and its foreign affiliates act in close alliance and
cooperation with one another.
Advantages of MNC:
1. The economy benefits from better use of technology.
2. MNC can promote quality products at lower cost.
3. MNC helps to expand the market.
4. MNC leads to increase in production exports and imports of the required
inputs.
5. MNC increase governments revenues.
6. MNC provides lower labour costs.
Disadvantages of MNC:
Some of the factors which affect the operations of MNC are discussed
below:-
Political and legal factor.
Economic factors.
Socio-cultural factors.
Managerial functions at Internatinal level: (3 Marks)
1. Planning.
2. Organizing.
3. Staffing.
4. Directing
5. Control.
Global Theory Of Management (3 marks)
They combine structure and people with Japanese culture to create a highly
productive and efficient organization.
1. Human Resources.
2. Job security.
3. Team work.
4. Promotion.
5. Appraisal system.
6. Communication.
7. Decision making.
Weakness of Japanese management: