Professional Documents
Culture Documents
ENQUIRIES
We are interested in..., particularly in...
We would be very pleased/grateful if you could send us ... together with/along with ...
We would like to receive...
Some samples would also be greatly appreciated.
Kindly let us also have ...
to meet requirements / to be up to expectations
REPLY TO ENQUIRIES 1
Here enclosed you will find / Please find attached
We are delighted to send you ... We are also sending ..., as requested.
ORDER
Following our conversation
your prices compare favourably with others
We therefore have the pleasure of sending our order form No. ...., here enclosed.
As agreed, we will pay by ... as soon as our bank receives your pro-forma invoice and the shipping documents.
Please have the articles carefully packed, as we will be obliged to refuse any lot in bad condition.
If .... we will be glad to place larger orders with you.
We look forward to your confirmation of order.
EXECUTION OF ORDER
We have received your order form 56666 for (product) dated ... and we thank you very much.
Our sales department informs us that they are able to dispatch your stock by the end of next week following your
packing instructions.
As agreed, we have arranged transport and insurance CIF Genoa with (shipping company) who will load the cargo on
the first available ship.
We are sending herewith a copy of our pro-forma invoice. Please therefore open a letter of credit in our favour for £...
plus VAT. The consignment will be sent as soon as the bank informs us that the sum is available.
We hope you will be satisfied with the fulfilment of this order and that it will be the beginning of a business relationship
to our mutual benefit.
Will you kindly have the (articles) shipped in two months’ time, that is, not later than ... Please note that
Payment by draft against documents at 60 days for one third and the remaining on receipt of your pro-forma invoice.
I hope you will find this proposal satisfactory and look forward to receiving immediate confirmation by fax or email.
You can rely on our usual prompt and careful execution of your orders.
As we find that the quality of your produce is of a very high standard, we are pleased to order ... according to the list
here enclosed.
we think we will be able to place repeat orders with you in the future.
We hope that this initial order will lead to a lasting business connection with you and we look forward to receiving your
further orders. 2
ADVICE OF DISPATCH
We are glad to inform you that the 50 cartons of spare parts ... as per your order No. ..., have been collected by
(shipping company) for shipment by the (ship name) sailing from Naples on (date) due to arrive in London on 10th June.
Our bank have informed us that you have opened a letter of credit in our favour and we have handed the following
documents to be transmitted to your bank in London: (commercial invoice, certification of origin, insurance certificate,
bill of lading)
We trust you will receive the goods in good order and hope you will be satisfied with our articles and continue to favour
us with your order.
REQUESTING A QUOTATION
We have undertaken to make several shipments of office equipment to Italy over the next 12 months. We would be
grateful if you could issue an all risks open policy to cover these shipments from the above address to ports of
destination, through road-ship intermodal transport.
Could you please quote your best rate for this policy at your earliest convenience?
SENDING A QUOTATION
We are in receipt of your letter of (date) concerning shipments of office equipment to (Country).
We thank you for choosing our company to insure the goods you want to ship.
We are sending herewith our best quotation for the value of the whole consignment, which covers all risks, including
breakage and pilferage.
You will see that our tariff is very low and we hope this will give us the opportunity to handle your insurance business.
Enclosed you will also find several declaration forms, which we ask you to fill in with all details and then send back to
us for each shipment.
PAYMENTS
We are pleased to submit here enclosed our quarterly statement of account for a total amount of £ ...
Will you please check the entries and, if they are correct, arrange payment by bank transfer as usual at (bank name and
address, IBAN).
We look forward to receiving your settlement.
Although this is the first time that we have had to complain about your products and this is the only consignment that
appears to have such problems, you will understand that we cannot continue to sell your (articles) as they are.
We are therefore keeping the lot at your disposal, pending your instructions as to what to do with it.
Dear Sirs, 4
With reference to your ad, ref. ...., in yesterday’s Corriere della Sera, I would like to apply for the position offered.
I have the qualifications required for the job, as you will see from enclosed CV.
I hope you will take my application into consideration and that you will call me for an interview.
Yours faithfully,
...
GLOSSARY
despatch or dispatch: mandare, inviare
backlog of orders: cumulo di ordinativi inevasi