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Lesson Plan
1
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Table of Contents
Table of Contents 2
Overview 3
Resources 4
Preparation 5
Conducting Lessons 6
Induction 8
Session 1: Introduction 10
Session 1: Topic 1 Understanding Risk 11
Session 2: Topic 2 Understanding the risk-management framework 16
Session 3: Topic 3 Managing Risks 22
Session 4: Topic 3 Managing Risks 27
Session 5: Topic 3 Managing Risks 32
Session 6: Topic 3 Managing Risks 39
Session 7, 8, 9 and 10: Review and Assessment 44
Page 2 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Overview
BSBRSK501 Manage risk
Duration
6 weeks Content delivery: 3 weeks
Assessment: 3 weeks
Suggested Delivery
Week1 Session 1: Introducton
Session 1: Topic 1 Understanding Risk
Session 9: Assessment
Page 3 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Resources
Recommended texts
Cole, K. Management Theory and Practice. 6ed. Cengage Learning (2016)
Chapter 23 Identifying and Managing Risks.
PowerPoint slideshow
The following slideshows can be used to support the delivery of this lesson: BSBRSK501 Slideshow.pptx
Each topic for the unit is summarised, following the content presented in the lesson plan, with notes for the
trainer/assessor where appropriate. Trainer’s can adapt the slideshow to suit his or her own teaching
methods.
Web links
Internet links to sources of information, videos or documents are also provided throughout the lesson plan.
If the links are broken, copy and paste them into your web browser.
Page 4 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Preparation
Lesson Preparation
Before you commence delivery of these lessons, take the time to undertake the following:
Read through this document from start to finish. If you have any queries about how an activity can
best be carried out at your RTO, contact your supervisor for advice.
Read through the recommended texts.
Conduct further research on the Internet if any concepts are not clear for you.
Perform each of the activities and homework or self-study that you will give the students.
Before giving each session, read through each day’s plan, as some preparation may be required.
Sourcing videos
Checking web links
Preparing any technical resources required
Planning role-plays
Setting up activities such as presentations
General planning
Equipment
To carry out the Lesson Plan for this unit, the following equipment will be needed:
Computers with appropriate software and Internet access
Headsets
Whiteboard
Projector
Industry expertise
To enhance the industry relevance of this classroom-based training approach, we recommend that you
identify an industry expert or experts, and invite them in to give short presentations to students.
These industry experts are not trainers, but are people who can provide expert industry information to
students to assist them with their learning. Their presentation could last up to one hour, and be provided
from week 2 onwards.
Page 5 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Conducting Lessons
Lesson Context
A simulated work environment is to be used when carrying out these lessons.
Therefore, session activities:
Reflect real life work tasks.
Are required to be performed within industry standard timeframes as specified by assessors in
relation to each task.
Are assessed using assessment criteria that relate to the quality of work expected by the industry.
Are performed to industry safety requirements as relevant.
Use authentic workplace documentation.
Require students to work with others as part of a team.
Require students to plan and prioritise competing work tasks.
Involve the use of standard, workplace equipment such as computers and software.
Ensure that students are required to consider workplace constraints such as time and budgets.
Written activities
Activities provided throughout the lesson plan can be undertaken as homework and submitted to the
trainer/assessor and/or conducted within the lesson as an observed task.
Practical observations
Practical observations provide opportunities for students to demonstrate both knowledge and skills.
Observe performance from an appropriate position.
Record appropriate comments and use for feedback purposes.
Page 6 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Homework/Self-study
At the end of each session homework/self-study can be set at the discretion of the Assessor. Suggested
activities are also provided.
Page 7 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Induction
The following slideshow outlines the induction information provided below for this unit:
Induction.pptx. The trainer/assessor can adapt the information as relevant.
Students should name documents logically within the folder structure, it should include:
Unit code
Task number
Task name
Student last name (optional)
The date or version number (optional)
Back up
Students should always have a back up of their work on a different device. If the college has a network
drive encourage students to use the drive and then back up to a USB or removable hard drive. If they are
using a USB to save files then they should keep a back up on their laptop or home computer.
Lesson overview
Provide the students with an overview of the unit and how it will be structured and delivered.
An outline of the suggested delivery is provided on the slide.
Page 8 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Assessment
The assessment is provided in a separate document and should be made available to the students once
the content has been delivered, along with the deadlines and procedures for submission.
Page 9 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Session 1: Introduction
- commercial relationships
- economic circumstances and scenarios
- human behaviour
- individual activities
- legislation
- management activities and controls
- natural events
- political circumstances
- technology.
- Duty of care
- Company law
- Contract law
- Environmental law
- Freedom of information
- Industrial relations law
- Privacy and confidentiality
- Legislation relevant to organisation’s operations
- Legislation relevant to operation as a business entity
Recommended reading
Management Theory and Practice
Chapter 23 Identifying and managing risks
Topic 1: Understanding risk
Activity:Brainstorm
Think about the concept of risk. How would you define ”Risk”?
Trainer/assessor: Provide them with a definitive response. “Risk is the estimated likelihood of occurrence
of an uncertain event, and its impact on organisational objectives should it occur.”
Class discussion/research:
Consider the following terms, can you provide a concise definition for each?
- Risk analysis
- Risk assessment
- Risk appetite
Page 11 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
- Residual risk
- Risk context
- Risk management
- Risk treatment
Trainer/assessor: This could be discussed then given to students as a research activity if they are unsure
of a term.
Video Clip:
Chris Davenport at TEDX talks about the risks of climbing and skiing which provides a good analogy of
analysing risk. http://www.youtube.com/watch?v=zyet9fPS24k (10mins)
Page 12 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Woolworths:
http://www.woolworthslimited.com.au/icms_docs/130476_Risk_Management_Policy.pdf
Page 13 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Class activities
Complete the following activities. You can work in small groups. Create a small report on your findings.
This could be submitted to the trainer/assessor.
Activity 1: Search a risk management policy to and study the structure and contents. Try
http://policies.uws.edu.au/view.current.php?id=00172 or search on Google for “Risk Management Policy”.
Activity 2: Write down a general structure for a risk management policy for a human resources
department.
Activity 3: Threats to a business. Have a look at
http://blogs.sfweekly.com/foodie/2012/01/theres_a_reason_we_think_lard.php or search for “Who killed
lard? This illustrates how the loss of a product or an organisation’s good reputation can represent a
serious threat to business. Q. What other factors contributed to the decreased use of lard in cooking?
Trainer/assessor: Allocate time for students to complete the task and then time for feedback and
discussion.
Management
of risk
Page 14 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Homework/Self-Study
Students should complete any outstanding reading or activities from the session. Students are to idnetify at
least 5 common business risks and provide a description of each to discuss at the next session.
Page 15 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Homework/Self-study - discussion
Allocate some time at the beginning of the session to discuss the questions/activities or project work that
students undertook as part of their self-study.
Recommended reading
Management Theory and Practice
Chapter 23 Identifying and managing risks
Topic 2 Understanding the risk management principles and framework
Web link
The Queensland Government’s, Department of Science, Information technology and Innovation, have a
risk management framework, which provides an overview of the key concepts for managing risk within their
department and guidance on how the process can be integrated within processes and responsibilities:
https://www.qld.gov.au/dsiti/assets/documents/risk-management-framework.pdf
The Australian standards followed by most organisations: AS/NZS ISO 31000:2009 Risk Management –
Principles and Guidelines, outline the principles, framework and process for risk management. The
relationship between these elements are shown in the following diagram.
Source: Australian/New Zealand Standard, Risk management—Principles and guidelines (AS/NZS ISO 31000:2009)
Page 16 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Consider your workplace or a previous workplace. Describe how risk management practices in the organisation
adhere to, or do not adhere to the principles listed above. If no workplace experience, then use AccessoriseMe Smith
Street store risk information. How could practices be improved?
Page 17 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
www.alphainstitute.edu.au
Activity: Documentation
Using either the organisation that you work for, one you are familiar with or one researched on the Internet, examine
the following documentation if it is available:
Q. How do the organisation’s risk management policies and procedures provide practical guidance to employees to
reduce and control risk that is applicable to the particular work environment and organisational aims?
Q. How does the organisation’s risk management strategy address the identification and control of risk?
Trainer/assessor: Students could use the simulated business Australian Hardware:
http://australianhardware.simulations.learn.com.au
Page 18 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Activity: Stakeholders
Using the following scenario, identify the internal and external stakeholders and the types of input each of
them are likely to provide.
Scenario: Assume you are the new operations manager for the chain of outlets AccessoriseMe (five
outlets). Your previous experience was in sales management, specifically departmental areas of
management. You have never had the role of operations manager of a chain of stores. You note that one
of your specific responsibilities is to manage the risks that are likely to pose a threat to this particular
organisation. Before attempting to identify the organisation’s risk, you first take time to review the concepts
of risks, risk management and the organisational context. From your previous roles you are very aware of
the risks of non-compliance with relevant laws, and so you decide to also review the legislative
environment in which this organisation operates.
Q. Describe briefly the attributes that qualifies a person as a stakeholder in the risk management
process.
Q. Describe how you would take a consultative approach to risk management to obtain support and,
(where relevant) achieve legal compliance.
Legislation
Discuss the role of legislation in the risk management process. As a class exercise visit
www.safeworkaustralia.gov.au and also look at the WHS Act 2011.
Page 19 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Page 20 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Activity V: Awards
Research the Fair Work Ombudsman - find out a) how a business would need to comply for leave
entitlements; b) download the applicable award to ensure your business’s pay were consistent with legal
requirements (assume you are working in the retail industry).
Homework/Self-Study
Students should complete any outstanding reading or activities from the session.
Page 21 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Homework/Self-study - discussion
Allocate some time at the beginning of the session to discuss the questions/activities or project work that
students undertook as part of their self-study.
Recommended reading
Management Theory and Practice
Chapter 23 Identifying and managing risks
Topic 3 Managing Risks
Video Clip:
Show some YouTube clips on risk management (light-hearted):
http://www.youtube.com/watch?v=AskktIDYe3A
http://www.youtube.com/watch?v=lrCOIRGpeeM
http://www.youtube.com/watch?v=2AAa0gd7ClM
Page 22 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Political
Economic
Social
Technological
Q. Describe briefly how a PEST analysis can help identify risks for an organisation.
Q. Describe a process you could introduce that could help obtain information from stakeholders.
Page 23 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Identification of Risks
Risks can be identified using various tools and techniques such as checklists, brainstorming, fishbone
diagrams or flow charts. Discuss each technique using an example diagram for each.
Activity I: Brainstorming
i) brainstorm a list of approaches that could be used to encourage staff and stakeholders to
provide input and participate in the development of risk management strategies for an
organisation
ii) describe how each of these can be effective.
Page 24 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Research
Page 25 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Discuss various forms of research for risk identification such as past records, statistical information,
documentation, market research.
Discuss Primary and secondary data collection techniques and the advantages and disadvantages of each
method.
Discuss the quality of information being accurate, relevant and reliable – discuss the code of conduct for
data collection.
Activity: Research
Identify at least three different ways that risk in a business environment can be researched and describe
the types of information you are likely to gather from each approach.
Homework/Self-Study
Students should complete any outstanding reading or activities from the session.
Page 26 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Homework/Self-study - discussion
Allocate some time at the beginning of the session to discuss the questions/activities or project work that
students undertook as part of their self-study.
Recommended reading
Management Theory and Practice
Chapter 23 Identifying and managing risks
Page 27 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Likelihood Reasons
Rare
Almost Certain
Page 28 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Consequence Reasons
Insignificant
Catastrophic
Page 29 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
Consequence
www.alphainstitute.edu.au
The risk matrix method of risk analysis can help prioritise risks into categories of low, medium, high and
extreme. When it is placed in a table it makes it visibly clear as to which risks must be handled first and
what the priority is for each. Options for action include:
Priorities Reasons
Extreme
Low
Page 30 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Homework/Self-Study
Students should complete any outstanding reading or activities from the session.
Part I: Using an example, how could you effectively communicate an action plan to the relevant
stakeholders?
Part II: Support of senior management when implementing a risk management plan is essential for
its success. Provide three ways in which a manager could obtain the support of staff.
Part III: List down approaches you would use to communicate an organisation’s risk management
processes to staff and stakeholders.
Page 31 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Homework/Self-study - discussion
Allocate some time at the beginning of the session to discuss the questions/activities or project work that
students undertook as part of their self-study.
Recommended reading
Management Theory and Practice
Chapter 23 Identifying and managing risks
Types of Analysis
1. Discuss with the class qualitative, semi-quantitative and quantitative analysis of risks.
Take some time to go through examples of each with students.
3. Discuss the fatality risk calculation: (giving a value of 0-1 – the closer the value to one the greater
the risk.
Page 32 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Trainer/assessor: Discuss students’ responses. Is the same situation the same result for other students?
- Acceptability to all
- Administration efficiency
- Capacity compatibility
- Continuity of effects
- Contracts
- Cost effectiveness
- Economic and social environment
- Equity
- Individual freedom
- Jurisdictional authority
- Objectives
- Regulatory
- Risk creation
- Timing
Page 33 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Page 34 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Issue:
Page 35 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Action Plans
Effective action plans are those that are part of the operations of the organisation. Problems that can start
small can escalate into large threats or a risk may appear suddenly that threatens the reputation of the
entire organisation. Action plans outlines how the risk is to be managed and provides a timeline for this
process.
Physical Controls
These relate to security devices and measures that are designed to eliminate unauthorized access to
physical assets.
Page 36 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Insurance
Insurance to manage risk includes insurance required by legislation.
Workplace adjustment
Adjustments in the workplace may be necessary to accommodate people with a disability. Discuss these
with the class.
Homework/Self-Study
Students should complete any outstanding reading or activities from the session.
Page 37 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Part I: Using an example, how could you effectively communicate an action plan to the relevant
stakeholders?
Part II: Support of senior management when implementing a risk management plan is essential for
its success. Provide three ways in which a manager could obtain the support of staff.
Part III: List down approaches you would use to communicate an organisation’s risk management
processes to staff and stakeholders.
Page 38 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Homework/Self-study - discussion
Allocate some time at the beginning of the session to discuss the questions/activities or project work that
students undertook as part of their self-study.
Recommended reading
Management Theory and Practice
Chapter 23 Identifying and managing risks
Implementation
Discuss the organizations role in implementing the action plan, including:
- Communication of the plan
- Documentation; and
- Training
Page 39 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Part 3: List down approaches you would use to communicate an organisation’s risk management
processes to staff and stakeholders.
Part 4: Documentation of procedures can include new development of policies. An organization needs to
have a risk management policy framework that allows documentation of the processes and procedures
required.
i) Search the internet to find examples of policy documents.
ii) Download one example of a policy document for an organisation and list down the elements
included in the document (most will have purpose, scope, procedure, roles and responsibilities
and legislation/standards).
Part 5: Find a risk management policy for a college of further education.
i) How does the policy assist the management of risk for the organization?
ii) Find the record keeping policy for Mosman Council (search online). Provide a brief overview.
Part 6: Keeping documents secure and using correct naming conventions helps an organization to have
continuity and follow best practices.
i) Using examples, discuss why an organisation should have protocols for naming documents.
ii) List the issues that can arise from storing documents in both electronic and in paper format.
Part 7: Training is usually carried out if new practices or changes are implemented into an organization. If
it was your responsibility to provide training to new staff, how would you ensure that they had the same
awareness of the required safe work practices and risk management processes within the organisation?
Part 8: Risk management responsibilities for AccessoriseMe - list down who would be responsible for the
following tasks and describe why you think they are most suited.
Task 1: Preparation of a new policy containing procedures to eliminate broken brackets being left up on
display.
Task 2: Organising insurance to cover keeping money on site overnight.
Task 3: Training staff on how to complete and authorize a timesheet correctly.
Task 4: How to keep records safe and secure.
Task 5: Maintenance of the property such as fixing the leaking roof.
Part 9: An organization will ensure that allocation of appropriate resources for risk management are in
place. List down some examples of resources that could be considered. (this could include people, skills,
experience, information, knowledge, documentation of processes and procedures.
Page 40 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Part 10: Referring to AccessoriseMe, identify two areas of development that you might outsource
professional development training for staff. Explain why you would outsource the training.
Submit your responses in a professionally typed word document and submit to your trainer/assessor.
Class discussion: Reviewing risk will require the action plan to be kept up-to-date. What type of legislation
would perhaps require review in the case of AccessoriseMe?
Page 41 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Activity: Using the following issues, estimate the review period for each listed and explain why this has
been allocated:
Activity: Reporting
Find an example template for reporting risk and list down on the board the main headings. Ask students to
find their own risk management report and create their own template.
Part 1: As a risk manager it is your role to report all risks. Consider that in the course of your work you
identify a risk to the organization and eliminate the risk entirely. Describe why you would still need to report
this risk, even though it has been dealt with.
Part 2: Research a few risk management policies online. For each, download a copy, and complete the
table below:
Name of organization Name of policy List the people How do you think the
responsible for the risk risk control strategies
control strategies are monitored?
Part 3: Research a few approaches that can be used to monitoring risk management strategies. Describe
the advantages and disadvantages of each for the business environment.
Page 42 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
Evaluating
Measures of success could be a decline in risk values, progress towards a specific objective, decline in the
total cost of risk, support of senior management.
Homework/Self-Study
Students should complete any outstanding reading or activities from the session.
Page 43 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F
www.alphainstitute.edu.au
The content of this unit has now been covered. The next two weeks have been allocated for the
trainer/assessor to review topics and for students to complete their assessment tasks.
The trainer/assessor should allow time to review any topics or activities undertaken by students to
consolidate their learning.
Students should use these sessions to work on their assessment tasks, with support from the
trainer/assessor where relevant. Reasonable adjustment should be made where appropriate.
Support
The trainer/assessor should provide as much support as is appropriate for students whilst they undertake
their assessment tasks. The trainer/assessor may have to timetable meetings or role-play’s that require
observation for assessment so it is important to ensure that this has been considered into the lesson
planning over the last two weeks of assessment.
Housekeeping
Provide some time at the end of the last session for housekeeping such as administrational duties, student
feedback and farewells.
Page 44 of 44
Lesson Plan
Sydney Campus: 8 Figtree Drive Sydney Olympic Park NSW 2127 • Canberra Campus: 17 Oatley Ct, BELCONNEN ACT 2617
Phone: 0404 462 384 • Email: Info@alphainstitute.edu.au
ABN: 99 620 543 688 • RTO CODE: 45413 • CRICOS CODE: 03708F