CUSTOMER-PREMISE SWITCHING SYSTEMS:

PRIVATE BRANCH
EXCHANGE

JFMabanglo
 PRIVATE BRANCH EXCHANGE (PBX)

✗ Private means that the system is on your premises as

opposed to public meaning a similar system used by a
telephone company
✗ Branch refers to the fact that the cables connected to the PBX
branch out to each office desktop, connecting the telephones to
the PBX.
✗ Exchange refers to the activity going on within the PBX known
as switching (or exchanging) connections between telephones
and outside lines that connect your PBX to the outside world
and your calls to telephones at the other end of the call.
 PRIVATE BRANCH EXCHANGE (PBX)
✗ A telephone system used to maximize use of
telecommunications services purchased from a
telecommunications company
✗ They connect voice users in the office to one another and
to external users over a pool of shared trunks.
✗ A PBX simply takes telephone lines from the outside world
and makes them accessible to extensions within a certain
building, home,or office.
✗ PBX systems are available in many sizes, with many
software and feature options
 PBX ...

✗ PBX features include call

forwarding,speed dial,
internal/external paging,
and call-detail recording
(call accounting). The
larger PBX manufacturers
are AT&T, Northern
Telecom,Siemens,
Toshiba, Iwatsu, NEC, and
Rolm.
PBX Network Components
 PBX Network Components

PBX systems have six main parts:

✗ Cabinet-backplane (also called a KSU, Key Service
Unit),
✗ Station/telephone connectivity
✗ Trunk/telco connectivity
✗ Power supply
✗ Telephones/extensions
✗ Administrative access.
 PBX Architectures

✗ TDM PBX
✗ IP-Enabled TDM PBX
✗ IP-PBX
✗ Converged IP-PBX
TDM PBX
IP-ENABLED TDM PBX
IP-PBX
 CONVERGED IP-PBX
Outwardly, a converged PBX looks like an IP-enabled PBX, but it has
several important differences.
✗ The processor is server-based and likely runs a commercial operating
system.
✗ It controls both IP and TDM stations, which are assigned according to
users’ needs.
✗ Unlike the IP-enabled PBX, a converged PBX does not have IP line
and trunk cards. Effectively, it is separate IP and TDM PBXs
connected through a gateway and controlled by a common processor.
✗ Architecturally, it is similar to central office switches that support both
IP and TDM stations.
Business Telephone Systems
Business Telephone Systems
 Example System Specifications (for
purchasing a PBX)
● Two T-1/PRI circuit board for each 24 ● 8 Digital single line telephones
DID (direct inward dial) and both-way
trunks.
● Growth capacity in cabinet to add 40
multi-line telephones
● One T-1/PRI circuit board for access to a
long distance carrier.
● One system administration terminal
and printer
● Growth capacity in cabinet for a third T-
1/PRI ● A call back modem to prevent
● 20 Combination trunks (growth capacity unauthorized access into the remote
in cabinet to 60) maintenance port
● Two attendant consoles with DSS/Busy ● One Voice Mail system integrated
lamp field. with the proposed PBX. – 8 ports
● 250 Multi-line digital display telephones
(Growth capacity in cabinet to 16
with a minimum of ten buttons which can ports)
be programmed for line appearances ● One Voice Mail system administration
and system feature access (Note: Line terminal and printer (Please state if
Appearance refers to a button on which the same terminal and printer can be
a PBX extension is located) used for PBX system administration)
● 50 Multi-line digital display telephones
with a minimum of twenty buttons which
can be programmed for line
appearances and system feature access