Om RT3020 30

Operator Manual RT 3020/3030
Danger!
Before operating the truck:
✔ Read the Operator’s Manual.

✔ Follow the safety notices in the
manual and on the truck.
✔ Do not operate the truck unless you

have been authorised and trained to
do so.
CROWN reserves the right to alter the design of its trucks without
simultaneously modifying the Operator’s Manual.
All rights reserved under international and Pan-American Copyright Agreement.

Copyright 2000
CROWN Equipment Corporation
RT 3020/3030 Operator´s Manual

Contents
Contents
Introduction 1
Safety 2
Components 3
Operation 4
Maintenance 5
Transportation & Storage 6
Technical Specifications 7
Troubleshooting 8
Environmental Safety & Disposal 9
Shortcut to ...
Daily Operator’s Inspection 5-2
Safety Rules, Battery 2-5
Safety Rules, Operation 2-6
Data Plate 2-11
Travel Direction, Definition 4-5
Charging the Battery 5-7
RT 3020/3030 Operator´s Manual

General
Introduction
This operator’s manual describes the sit-down rider pallet trucks RT 3020 and
RT 3030. The capacity of the RT 3020 is 2200 kg. The capacity of the RT 3030
is 3300 kg.
Who should read this manual?

Primarily, the person operating the truck.
Detailed maintenance and repair work are described in the maintenance manual.
Page 1-1, RT 3020/3030 Operator’s Manual

General
The most important person for ensuring safe operation is you:
● Only you, the operator, are able to protect life and limb through
your attentiveness, cautious driving, and by adhering to the
operating limits and safety regulations.
Familiarise yourself with this operator’s manual and the truck. Read the
Safety section which includes:
● an explanation of the symbols used in the operator’s manual.
● a summary of the general safety notices.
Detailed safety notices appear where necessary, before the relevant sec-
tions in the operator’s manual.
Serial Number and Operator’s Manual

The Operator’s Manual is part of the truck.
● Keep these instructions for later use.
● In the event of the truck being sold, include the operator’s

manual with it.
Please enter the truck serial number here if your dealer has not done so
already. You can find the serial number on the type plate.
Please
enter the
truck serial
number
here
This registers the Operator’s Manual with the truck.

Safety
Safety
Symbols used in the Manual
The following symbols will help you to estimate the risks to yourself, others,
and materials if you fail to comply with a SAFETY NOTICE:
CAUTION
Failure to comply with this notice may lead to
● Minor injuries and/or
● Damage to the truck or the surroundings.
WARNING
● Serious injuries and/or
● Serious material damage to the truck or the

surroundings.
DANGER
● Severe injuries or death
Any text preceeded by the following symbol is for informational purposes:
NOTE
● Contains additional information with supple-
mentary notes and hints.
OPTION
● These items refer to optional features not sup-
OPTION
plied with the standard version.

Safety
Safety Notices for the Owner
This truck has been designed in accordance with current national and Europe-
an standards.
Crown has taken every reasonable precaution to remove risks to the operator,
and to persons and objects within the truck’s potential operating environments.
Truck modifications and additions may only be performed with CROWN’s prior
written approval. The data plate must be changed accordingly.
To maintain the high standard of safety and safe operation of the truck,
the owner must ensure that
● only qualified personnel who have been trained to use the

truck are allowed to operate it.
● relevant national accident prevention regulations and safety

regulations are observed.
● the operating, maintenance and repair guidelines for the

truck are observed.
● the truck operator has read and understood the Operator’s

Manual.
The Owner is any physical or legal person who uses the truck or who authoris-
es its use by others.
NOTE
Crown provides driver training for both beginners
and experts. For details, contact your authorised
CROWN dealer.

Safety
Application
DANGER
It is forbidden to carry passengers!
● Severe or fatal injuries could result from carry-
ing passengers.
This manual describes the sit-down rider pallet trucks RT 3020 and 3030. These
trucks are designed solely to receive, lift, and transport palletised goods.
Only operate the truck within the operating and environmental conditions de-
fined in this manual.
DANGER
It is forbidden to operate the truck on public roads.
The truck is not authorised for use on public roads.
Only operate the truck on private premises, e.g., a
factory warehouse.
● You may be liable if you operate the truck on a

public road.
DANGER
Risk of Explosion!
It is forbidden to operate the truck in areas where
there is a risk of explosion
● Serious accidents may result
The truck is not equipped for use in areas where there is a risk of explosion.
Never operate the truck in areas designated to be at risk.

Safety
Spare Parts and Accessories
Only use original Crown spare parts and accessories.
● Crown cannot be held responsible for personal or material dam-
age which may arise from the use of third-party spare parts
and accessories.
● The use of non-original Crown spare parts and accessories will

invalidate the warranty.
Maintenance and Repair

WARNING
Risk of electrical shock!
Before carrying out maintenance and repairs
disconnect the battery from the truck.
Cover the battery with insulated material.
● A short circuit will result in an electric arc which
can cause serious burning.
● The truck or the electronic system may be dam-

aged.
Maintenance and Repair - Authorised Personnel

Maintenance and repair work may only be carried out by personnel who have
been
● properly trained
● authorised by the owner
Only when both conditions are satisfied can maintenance work be carried out
by the operator.

Safety
DANGER!
Do not replace, adjust or by-pass safety
mechanisms!
This could result in accidents with serious or
fatal injuries.
● If a safety mechanism has been damaged, the

truck must not be operated until the fault has
been rectified and the truck has been certified
by an authorised engineer.
After completing maintenance and repair work:
● It is essential to check the operation of the safe-

ty mechanisms before operating the truck.
Battery, Safety Regulations

DANGER!
Risk of explosion!
When handling batteries, avoid contact with
smoke, fire and naked flames.
This could result in accidents with serious or
fatal injuries.
● Batteries release hydrogen which collects in the
battery compartment and can explode if it comes
into contact with a naked flame.
● Read the safety instructions of the battery and

charger manufacturers.

Safety
Operation, Safety Notes
Safe and effective use of an electric pallet truck requires expertise and atten-
tiveness on the part of the driver.
● A pallet truck is not a car.
● When laden it can weigh more than 2 cars.
● It does not steer like a car.
● It does not brake like a car.
● It does not accelerate like a car.
Note the following general rules:
● The truck must be operated only by qualified and

authorised personnel.
You or other people could be seriously or fatal-

ly injured if you are not trained to operate the
truck.
● Wear tight clothing and personal protective clothing

as specified by your company (safety shoes, hel-
met, protective gloves if necessary).
● Carry out the required checks before operating the

truck.
Report any defects to your supervisor immediately
and do not continue to operate the truck with safety
defects.
● Do not carry passengers.

Safety
● Do not allow anyone to stand near the truck when
you are operating it.
● Watch out for pedestrians.
● Avoid trapping people between the truck and fixed

objects (walls, workbenches etc.).
● Maintain sufficient safety distance between trucks,

personnel and external objects to ensure you can
stop the truck in time.
● Look where you are going, especially before you

change direction of travel. You could be injured by
objects intruding into the operator area.
● Never lean parts of your body, e.g. arms and legs,

outside the truck.
Risk of serious injuries!
You cannot stop the truck (> 900 kg) with your
arms or legs, no matter how slowly the truck is
moving.
● Inform your supervisor of any damage or accidents

immediately.

Safety
● Observe the traffic regulations and speed restric-
tions in your place of work.
● Be careful turning while travelling forks first. The

power unit will swing wide in the opposite direction.
Make sure you have clearance, and watch out for
people in the area.
● Avoid abrupt starting, braking and steering.
● Do not drive on potholes, greased surfaces or loose

material. This can lead to hazardous situations.
Travel slowly and, if possible, at an angle over
thresholds, tracks, door rails etc..
● Drive with particular care on ramps not fitted with

safety borders.
● Particular attention is required with hidden corners

and narrow stretches, when driving around bends
and through doors. Use the horn to warn other
people and drive slowly.
● Do not use the truck for pushing or towing.

Safety
● Do not carry any suspended loads which could
swing in an uncontrolled manner.
● Slow down when driving down a ramp. Be aware

of the increased braking distance (compared to
ground level).
● Do not traverse or turn on slopes.
● Keep the load pointing uphill on inclines exceeding

5 %.
● Position the load directly over the ground and as

close as possible to the backrest cover.
● Never exceed the truck’s maximum capacity and

the maximum load centre of gravity height.
● Check the carrying capacity of the floor before tra-

velling on it.
Do not exceed the maximum capacity for lifts and
bridge decks. Make sure the bridge decks are se-
cured.
● Park only on level, stable ground. Do not block any

traffic routes, emergency exits, switchgear mecha-
nism or fire protection equipment.
● Before you leave the truck make sure the steered

wheel is facing forward, lower the forks fully and
remove the key.

Safety
Warning and Instruction Decals On the Truck
Lift Lower
forks forks
Travel Speed Switch
Fast/Slow
No
smoking
Horn
No pas-
sengers
Brake

Safety
Data Plate
You find the data plate in the driver‘s compartment.
CROWN Gabelstapler GmbH

Munich, Germany
Truck Type
Model Number
Year Manf.
Truck Weight without Battery kg
Min. kg
Total Battery Weight
Max. kg
D.C. Battery Voltage V
Load Capacity kg
Attention! Please read the operator manual
before using the truck.
Caution! Remember to include the weight of the battery and of

the load before travelling over surfaces with a limited capacity!

Safety
Capacity Backrest Cover
Capacity is the weight of an evenly
distributed load which can be lifted Load Centre
when the load is fully on the forks of Gravity
and resting against the backrest
cover.
>100
WARNING
Neither exceed the
maximum capacity of
the pallet truck nor the
maximum load centre
of gravity height.
Accidents and serious
injury could result.
● The maximum capacity is shown on the data
plate.
● The load centre of gravity must be at least

100 mm lower than the upper end of the
battery wall (see figures).
If you want to carry two or more pallets/boxes stacked one upon another, make
sure that:
● the upper pallets/boxes can not slide off.
● the centre of gravity height of the whole load

is at least 100 mm lower than the upper end
of the battery wall.
>100

Components
Components
Truck Overview (RT 3030)
Steering Wheel Operator’s Panel

Armrest
Seat
Battery
Compartment
Load
Wheels
Forks
Pedals
Tandem
Castor Wheel
Drive Wheel

Components
Control Components – RT 3020
Lamps Indicating
Multifunction Emergency Travel Travel Direction
Indicator Disconnect Switch Forward / Reverse
Lift Lower
Key Switch Horn Travel Speed Switch Fast / Slow

Components
Control Components – RT 3030
Control Lamp Parking Lamps Indicating Travel Direction

Handbrake Brake Travel Direction Switch
Forward / Reverse
Armrest
(tilted back)
Lift
Lower
Travel Speed
Switch
Fast / Slow
Battery Discharge Indicator Key Switch Horn Emergency

and Hour Meter Disconnect

Components
Pedals – RT 3020
Accelerator Pedal
Safety Switch

Components
Pedals – RT 3030
Accelerator Pedal
Brake Pedal
Safety Switch

Components
Seat (identical for RT 3020 and RT 3030)
Seat Pad Backrest
Seat Pad Adjustment
Longitudinal Setting
Backrest
Inclination
Adjustment
Weight Adjustment

Components
Multifunction Indicator
The multifunction indicator, positioned over the key switch, indicates the fol-
lowing:
● Battery discharge level
● Service hours
● Is the hour meter running? “Hour Glass” flashes.
● Low travel speed range selected? “Turtle” present.
● Truck malfunction / operator mistake? Spanner + flashing

red LED + Alarm code (e.g. „AL 79“, see chapter 8)
Battery Discharge Indicator

(4 green + 1 red LED) Hour Glass
Spanner
Turtle
Hours of service
or alarm code
red LED

Components
Battery Discharge Indicator
The battery discharge indicator con-
sists of 4 green and 1 red LED.
When the battery is fully charged,
all 4 green LEDs are illuminated. As
the battery gradually discharges the
far right LED goes out first, followed
by the second from right and so on.
When the red LED starts to flash

the battery must be charged.
The spanner symbol and the “AL 66”

alarm code are simultaneously dis- red LED
played.
As the battery charge level continues to fall, the maximum travel and lift speeds
are accordingly reduced by the truck’s control system until travelling and lifting
are fully inhibited.
Hour Meter
The hour meter indicates the truck’s service hours: the time during which the
travel and/or lift functions are activated. The “Hour Glass” symbol flashes when
the hour meter is active. The hour meter has a 5-digit display to indicate the
number of full hours completed.
NOTE
When replacing the indicator make sure that the exist-
ing service hour reading is transferred to the new in-
strument.

Operation
Operation
This section describes the basic functions of the various controls. Have you
read and
understood
Passages referring to one model only - RT 3020 or RT 3030, are in italic. the Safety
section?
DANGER
Do not operate this truck if
● You have not been trained (instructed).
● The laws/regulations of your country require a

permit to operate this truck which you do not
possess.
General
You must read the Safety section prior to powering up the truck. It contains a
summary of the main points for safe operation. Observe all the warning labels
attached to the truck.
WARNING
Before operating the truck, carry out the daily
inspection in accordance with tables 1 - 3 on
pages 5-2 - 5-4.
● This is to ensure that the truck

is safe and operational.
Operator Position
Position yourself comfortably in the truck. Make sure that all the controls (steering
wheel, pedals and switches) can be applied easily and safely. To assist, the
seat and the accelerator pedal are adjustable.

Operation
WARNING
Risk of accidents!
The seat may not be adjusted while the truck is
travelling.
● Before using the truck, make all necessary ad-
justments.
● Make sure that the seat is in a fixed position.
Seat Adjustments
Seat pad setting
Pull the release lever upwards (see
picture below).
The seat pad can be set to one of
three different heights at the front Longitudinal Setting
(see upper picture). The surface can
be either flat or inclined backwards
depending on the setting. Weight Adjustment
Backrest Inclination
Turn the control knob to adjust the
backrest inclination (see picture
below).
Backrest
Longitudinal Setting Inclination
Turn the release lever anti-clockwise
until it reaches the stop (approx. one Seat Pad Setting
quarter turn, see upper picture).
The seat can be moved forward or

backward as required.

Operation
Weight Adjustment
The seat should be sufficiently far forward to avoid striking the truck panel with
the adjustment key. The adjustment key is a ratchet key and hangs down in its
rest position.
To adjust for a heavier driver:
● Turn the key clockwise;

(+) symbol at the front,
see upper picture.
To bring the other symbol, e.g. (–),

to the front of the key:
● Pull the key handle and

turn it to the required po-
sition; see centre picture.
To adjust for a lighter driver:
● Turn the key anti-clock-

wise; (–) symbol at the
front, see lower picture.
Accelerator Pedal – Adjustments

The rear part of the accelerator pedal
can be moved relative to the lower Fixing Screw
part and, according to the operator’s
foot length, fixed further forward or
backward.
.

Operation
Starting the Truck / Safety Mechanisms
Seat Switch
To start the truck, you must
● sit down on the seat.
The seat contains a switch which inhibits all truck functions and applies the
brakes when you leave the seat.
Key Switch
The key switch is used to switch the
truck on / off.
Do not activate any controls while
powering up!
RT 3030: The truck can only be start-

ed if the handbrake is fully released.
Key Switch
● Turn the key clockwise to
switch the truck on.
Emergency
➔ All LEDs, symbols, and Disconnect
digits of the multifunction RT 3020
indicator should be on for
about 1 s (see picture on
page 3-7).
● Turn the key anti-clockwise

to switch the truck off.
Key Switch
RT 3030: When you switch the truck
off apply the handbrake. If you have Emergency
forgotten it a continuous tone will re- Disconnect
mind you to do so.
Remove the key whenever you leave

the truck to prevent it being used by
unauthorised personnel. (The key
can only be removed when it is in RT 3030
the “OFF” position.)

Operation
Emergency Disconnect
When you press the Emergency Disconnect button the power supply is discon-
nected and the truck’s brake is applied.
Always use the Emergency Disconnect button when there is a fault with
the truck. Do not continue to operate the truck - always inform your super-
visor of the problem.
To reset turn the Emergency Disconnect button as indicated by the arrows on it

(= clockwise).
Travel
Travel Direction, Definition
The following diagram illustrates the travel direction:
Right
Front Rear
Forward Reverse
Left
Steering
When the steering wheel is moved to the right (clockwise) in forward motion,
the truck turns to the right.
DANGER!
Be careful turning
while travelling forks
first.
The chassis will swing
wide in the opposite
direction!
This can result in fatal
injuries to anybody
standing at the side.
● Make sure you have clearance, and watch out
for people in the area.

Operation
Safety Switch
To enable travelling
RT 3030
● place your left foot on the
safety switch.
RT 3020: The brake (= parking brake)

is released by pressing the safety
switch.
RT 3030: Release the parking brake Safety Switch

via the handbrake lever (see page
4-10).
Travel Direction Switch

Choose travel direction with the tog-
neutral reverse
gle switch on the multitask handle.
● Switch to the left:
forward (operator first)
forward
● Switch to the right:
reverse (fork first)
No travel direction is chosen when

the switch is in the neutral centre
position.
RT 3030
Accelerator Pedal
The further you depress the pedal,
the faster the truck will travel.

Operation
Travel Speed Switch
Choose the low travel speed range by pressing the switch next to the turtle
symbol (see pictures). Press the switch once again to revert to the high travel
speed range.
Switch up: Fast
Switch down: Slow
Travel Speed Switch

Fast / Slow
RT 3020 RT 3030
Automatic Speed Reduction

When the the angle of the drive wheel exceeds 10 degrees, the travel speed is
automatically reduced.
The ”TURTLE” display (see page 3-7) indicates that you are momentarily enter-
ing the slow travel speed range.

Operation
Braking
There are three methods of braking the truck:
● Release braking
● Inversion braking by reversing travel direction
● Mechanical braking
Release Braking
When you release the accelerator pedal, braking occurs via the traction motor.
Inversion Braking
While travelling, activating the travel direction switch to produce travel in the
opposite direction will cause electric motor braking to occur.
To avoid driving in the opposite direction, take your foot off the accelerator
pedal when the truck has come to a complete stop.
Release and inversion braking can save energy and wear.

Operation
Mechanical Braking
RT 3020 only – Braking by Releasing the Safety Switch
When you take your foot off the safety switch,
● the power supply of the traction motor is disconnected and
● the truck’s mechanical brake is applied.
Brake by releasing the safety switch in emergencies to stop within the

shortest possible distance.
RT 3020 Safety Switch
The brake acts as a parking brake because it is always applied when the safety
switch is not depressed, and when the truck is switched off.

Operation
RT 3030: Braking with the Brake Pedal
By depressing the brake pedal, you
can apply the mechanical brake pro-
portionally. The further you depress
the pedal, the more intensive the
braking will be.
Use the foot brake in emergencies

to stop within the shortest possi- Brake Pedal
ble distance. RT 3030
RT 3030: Parking Brake
Engage the brake by applying the
handbrake lever. The indicator
should be on (of course, only as long Release Button
as the truck is switched on). Handbrake
Always apply the parking brake Lever
when parking the truck!
If you switch the truck off without

first applying the handbrake, a con-
tinuous tone will remind you to do
so.
When starting the truck again:

Indicator
Press the release button to unlock
the handbrake lever and move the
lever forward until it stops. As long
as the parking brake is not released
the truck remains inoperable. RT 3030

Operation
Horn
To sound the horn, press the horn
switch.
RT 3030

Operation
Lifting and Lowering
Lifting: Press left switch.

Lift Lower
Lowering: Press right switch.
NOTE – RT 3020 ONLY

After switching on the
truck or resetting the
Emergency Disconnect
button you must briefly
depress the safety
switch to be able to
raise the forks.
This does not apply to RT 3030
lowering the forks.

Maintenance
Maintenance
Crown trucks are designed for long-term, maximum use. However, with any Regular
machine, a certain level of maintenance is required to maintain functionality, truck
maintenance
operating safety and maximum life expectancy. will maintain
safety and
The present maintenance schedule assumes the following conditions: usability.
● Single shift mode (8 hours a day)
● Normal environmental conditions
If you use the truck more than 8 hours a day or in cold or dusty environments,
a suitably adapted maintenance schedule will increase the useful life and per-
formance of the truck. In this case, contact Crown for further details.
DANGER
Do not carry out maintenance unless you have
been trained and authorised by the owner (see
section 2, Safety).
Accidents with serious or fatal injuries could
result
● Before carrying out any maintenance and repair
work, remove the key, depress the Emergency
Disconnect button, disconnect the battery from
the truck.
● Use an insulated cover to protect the battery

from short-circuiting.
● Do not replace, adjust or bypass the safety

mechanisms.
● If the safety mechanisms have been damaged

the truck must not be operated until the fault
has been rectified and the truck has been ap-
proved by an authorised engineer.

Maintenance
Maintenance Program
Only trained Regular service will ensure the truck’s safety and operation.
and
authorised Daily or every 8 hours
operators
may carry
If you are operating on a shift basis carry out the inspections in accordance
out daily with Tables 1, 2 and 3 before starting the next shift; otherwise, every 8 service
maintenance. hours.
Daily Operator's Inspection
Component Action
Also watch Truck* Clean if necessary.

out for any
visible Battery and battery Check / charge battery in accordance with manu-
damage to compar tment facturer's instructions. Check battery compar tment
the truck.
for battery acid leakage.
Battery connector Check for damage. Check contacts for any signs of
burning.
Gearbox Check for leaks.
Hydraulic system Check for leaks. If leaks are found, de-commission

the truck.
RT 3030 only: Check for leaks. If leaks are found, de-commission

Brake system the truck.
Forks Check for damage, fissures and excess wear.
Wheels / load wheels Check tyres for wear and for any foreign bodies.
Remove any foreign bodies found.
Labels, decals Ensure they are complete and legible.
Seat Make sure that the seat is in a fixed position.

Table 1
*) Do not use high pressure cleaners and/or solvents to clean the truck.
Do not use metal brushes.

Maintenance
Test Drive
To carry out the steps in Tables 2 and 3, the truck must be operational.
DANGER
Risk of accidents!
Carry out the test drive in an open area free of
obstacles.
● If you discover any irregularity, stop the truck
immediately and inform your supervisor.
Component Action
Key Switch Turn on the key switch and check the operation of
the multifunction indicator.
Lifting mechanism Lift the forks. Check for foreign bodies.

Remove any foreign bodies found using a hook.
Never reach your hands into the lifting mechanism!
Emergency Disconnect, Check operation.

Seat Switch
Horn Check operation.
Steering Check operation and absence of play.
Travel Functions Move the truck in both directions, slowly at first and
then at full speed.
Check the automatic speed reduction at steering
angle > 10°.
Check the operation of the travel speed switch
fast / slow.
Table 2

Maintenance
Component Action
Brakes Check braking in both directions:

- by reversing the travel direction (the accelerator
pedal being depressed)
- by releasing the safety switch
- by depressing the brake pedal (RT 3030 only)
RT 3030 only: Switch off truck, do not apply handbrake:
Handbrake A continuous tone must be sounded.
Apply handbrake: You should be able to feel a
resistance.
Switch on truck: Travel should be inhibited when the
parking brake is applied.
Hydraulics Lift and lower the forks. The hydraulics must cut out
when the lift / lower limit positions are reached.
RT 3030 only: Fan Check operation / air flow (➔ see picture)

Table 3

Maintenance
RT 3030

Maintenance
Extra Periodic Maintenance and Inspection Programs
Apart from daily safety check, regular maintenance and inspections should be
carried out in the following intervals:
● every three months or 250 service hours (whichever is shorter)
● every 6 months or 500 service hours (whichever is shorter)
● annually or every 1000 service hours (whichever is shorter)
● every 2 years or 2000 service hours (whichever is shorter)
These require specialist expertise and must not be performed by the operator,
but by a qualified engineer with reference to the latest version of the Mainte-
nance Manual.
Make sure that these intervals are not exceeded.
DANGER
Risk of accidents!
Improper and faulty maintenance can lead to mal-
functioning of safety-critical components such as
brakes and steering.
● These maintenance and inspection measures

require a high level of expertise and must only
be performed by trained and authorised person-
nel.
Your Crown dealer is prepared to carry out periodic maintenance and inspec-
tions for you. If you wish to carry out maintenance/inspections yourself, Crown
can train your personnel accordingly. Ask for details.

Maintenance
Battery Maintenance
The condition of the battery will affect the performance and driving characteris-
tics of the truck. Optimal maintenance (regular specific gravity and electrolyte
level checks, keeping cell tops clean) is key to maintaining the performance
and useful life of the battery.
Service the battery in accordance with the battery manufacturer‘s instruc-

tions only.
Charging the Battery

DANGER
Danger of explosion!
Lead acid storage batteries emit hydrogen dur-
ing charging. This can collect and explode if ex-
posed to sparks or naked flames.
● Only charge the battery in specifically designat-
ed and authorised areas.
● Ensure the charging area is well ventilated.
● Keep the battery lid open during charging.
● Do not work with naked flames and sparks near

the battery.
The charger must be suitable for the battery voltage and capacity.
Make sure the key is removed when connecting / disconnecting the battery
connector.
● Pull the battery connector and connect it to the charger.
Ensure proper connection!
● To charge the battery, follow the instructions of the battery

and charger manufacturers.

Maintenance
Replacing the Battery
DANGER
Risk of accidents!
Only use batteries authorised for this truck in
terms of their size, weight and specification
(see chapter 7 - Specification and truck data
plate).
● Incorrect weight and size affect the truck centre
of gravity which can result in accidents.
● Make sure the steered

wheel is facing forward
and lower the forks fully.
● Switch off the truck and

remove the key.
Right
● Lift up the battery lid (see
picture).
WARNING RT 3020
Risk of injury!
Never hold the lid at
the front or at the sides!
Wrong Wrong
RT 3030 RT 3030

Maintenance
● Disconnect the battery
connector.
● Place the battery cable

securely on the battery.
● Make sure that all battery

terminals are protected by
insulated caps. If they are
not, apply suitable insula-
tion. RT 3020
WARNING
Avoid contact of any
metal objects with the
top of the cells. It could
cause a short circuit.
● A short circuit will

result in an electric
arc which can cause
serious burning. RT 3030
● The battery could be
damaged.
● Unscrew the fixing

bracket.
Fixing
Bracket
RT 3020

Maintenance
Replacing the Battery Using a Crane – RT 3020 only
Lift the battery vertically out of the

truck using a crane with sufficient
capacity and suitable lifting equip-
ment.
Attach a sling (or chain with a hook)
to each of the diagonally positioned
lifting eyes of the battery, as illus-
trated by the white arrows.
Do not connect the two opposite

sides of the battery with just one
sling! The slings must be of equal
length to ensure the battery remains
horizontal when it is lifted.
WARNING!
Do not put your feet
underneath the raised
battery!
RT 3020

Maintenance
Replacing the Battery Using a Battery Trolley
The battery of the RT 3020 can
also be moved out sideways. This
is the only way of battery replace-
ment of the RT 3030.
● Remove the battery panel
at the side. To do so, at
first turn the two quick Quick Release
release fasteners anti- Fasteners
clockwise (a quarter of a
revolution).
RT 3030
The height of the battery in the truck

is 330 mm for the RT 3020 and
370 mm for the RT 3030. The trolley
must be at the same height.
● Secure the trolley from

sliding off. The best way
to do so is to hitch the bat-
tery trolley to the lift truck
(see illustration for hitch
point).
● Place the battery on the

trolley.
● Prevent the battery from

sliding off the trolley. Hitch
Point
RT 3030

Maintenance
When replacing the battery using a crane or a battery trolley:
● Refit the new battery in the reverse order.
DANGER
Risk of accident!
After installing the new battery refit the battery
panel at the side and remount the battery fixing
bracket!
● An unsecured battery can slide off the truck and

result in serious damage or fatal injuries!
WARNING
Risk of injury!
When closing the lid never hold it at the front or
at the sides!
● You risk trapping your fingers!
Wrong Wrong
RT 3030 RT 3030

Transportation & Storage
WARNING
Charged batteries are dangerous.
The transport of charged batteries is governed
by special regulations.
Follow the national and international regulations
concerning the transport of acid-filled batteries.
● Failure to comply with safety regulations can
result in serious bodily injury and material
damage to the shipped goods.
Ask your shipping company for the relevant delivery requirements.
CAUTION
You must remove the battery before transport-
ing the truck.
● This will prevent a possible leakage of battery
acid in the truck and resulting material or per-
sonal damage.

Lifting the Truck with a Crane
Attach the straps (ropes, chains) to the hitch points as shown.
RT 3020 RT 3030
You will find one hitch point on the RT 3020 and two hitch points on the RT 3030.
Required lifting capacity:
For the RT 3020 without battery: 650 kg, for the RT 3030 without battery and
with forks of standard length: 850 kg, with forks of 2350 mm length: 1000 kg.
DANGER
Make sure the capacity of the crane and the lift-
ing device is sufficient.
● If a crane or truck tips or a load falls, fatal inju-
ries can result.

Lifting the Truck with a second Truck
The RT 3020 / 3030 can be lifted by another truck. (Required lifting capacity:
For the RT 3020 without battery: 650 kg, for the RT 3030 without battery and
with forks of standard length: 850 kg, with forks of 2350 mm length: 1000 kg.)
● Make sure the drive wheel and the tandem castor wheel of the
RT are facing forward; the forks must be in a raised position
(maximum height).
● See illustration for positioning the forks of the truck which is

doing the lifting.
● Insert a 90 mm thick block

between the forks of the RT
and the corresponding fork
of the lifting truck.
● Firmly secure the RT to the

forks of the truck which is
doing the lifting (e.g. with
appropriate straps).
90
700 350
1000

Towing the Truck
If the truck is out of order, it can be partially lifted and moved by another truck.
Required lifting capacity (at the fork tips; RT without load): 750 kg for RT 3020
with standard battery, 900 kg for RT 3020 with “L” battery; 1200 kg for RT 3030,
1400 for RT 3030 with forks of 2350 mm length.
RT 3020: If the truck is without power supply, the brake is applied to the drive
wheel.
● Position the forks under the chassis as shown.
● Lift the truck (at the front part) approximately 20 mm off the
floor. The load wheels remain on the floor during the procedure.
CAUTION
The drive wheel must be lifted from the floor!
● Otherwise the truck could be damaged.
● Pull the truck slowly straight forward (as indicated by the black
arrow).

Jacking up the Truck
To jack up the truck, proceed as follows:
● Lift the forks to maximum height.
● Secure both loadwheels with a wedge (1).
● Apply a jack with sufficient capacity (for

RT 3020 with standard battery: > 750 kg,
with “L” battery:
> 900 kg;
for RT 3030: 1
> 1200 kg,
with forks of
2350 mm length: > 1400 kg) Jacking Points
at the middle of the chassis
3
frame and raise the
truck (2). 4
● Place sufficiently
sized wooden 2
blocks (hard wood)
on both sides
underneath the
chassis and lower the truck
onto the blocks (3). 3
● Apply the jack to the forks.
● Place a wooden block under the forks and lower the truck onto it (4).
DANGER
Always support a raised truck with wooden
blocks or other appropriate equipment to relieve
the jack.
Never reach your hands or other parts of your
body under the truck before it has been sup-
ported, or while jacking the truck up!
● Improper handling of the truck or of the auxil-

iary equipment can result in fatal accidents.

Storage
De-commissioning
If the truck is to be out of service for 3 months or more, proceed as follows:
● Disconnect the battery.
● De-commission the battery in accordance with the manufac-

turer‘s instructions.
● Clean the truck*). Carry out lubrication in accordance with the

Maintenance Manual.
● When storing in adverse environmental conditions (e.g. saline

atmosphere), take appropriate measures to cover the truck to
prevent corrosion.
● Jack up the truck, lower the chassis onto suitable wooden

blocks to clear the wheels from the ground to prevent the wheels
from flattening under constant pressure.
● Every 3 months, connect the battery, carry out the daily in-
spection (tables 1 - 3 on pages 5-2 - 5-4) and operate all the
truck functions. Finally, disconnect the battery again.
Re-commissioning
To re-commission the truck, proceed as follows:
● Remove any anti-corrosion film that may have been applied*).
● Jack up the truck, remove the wooden blocks, lower the truck.
● Charge the battery or install a charged battery.
● Connect the battery.
● Carry out the daily inspection (tables 1 - 3 on pages 5-2 - 5-4).
*) Do not use high pressure cleaners and/or solvents to clean the

truck. Do not use metal brushes.

Specification
Noise Emissions
The mean overall noise emission of this truck is less than 70 dB (A). It is within
the legal limits in force at the time of delivery.
Vibration
The weighted vibration level the operator is exposed to does not exceed
1.39 m/s².
Atmospheric Conditions
CAUTION
Batteries can freeze and explode!
● The freezing point will vary depending on the
charge level. Note the temperature limits con-
tained in the battery manufacturer’s operating
instructions.
● Never park the truck for several hours with a dis-

charged battery in temperatures below freezing.
The truck can be operated under the following conditions:
- Average temperature for continuous operation: + 25 °C
- Max. temperature for a short period (1 hour): + 40 °C
- Min. operating temperature: - 5 °C
- Altitude: max. 2.000 m
- Relative humidity: up to 95 % (non-condensing)
The truck may not be operated in explosive, saline or corrosive environments.

Specification
1.6
Q
4.9
4.8
130
85
1.9
4.19
4.20
1.8
4.25
4.21
4.22
5
4.3
100 100
4.33/4.34

Specification
Specifications Series RT 3000
1.1 Manufacturer Crown Equipment Corporation

1.2 Model RT 3010 RT 3020 RT 3030
General Information
1.3 Prime Mover electric

1.4 Operator Type stand sit down sit down
1.5 Load Capacity Q t 2 2.2 3.3
1.6 Load Centre c mm 600 600/1200
1.8 Load Distance forks lowered x mm 748/928 965/1618
forks raised x mm 702/882 873/1526
1.9 Wheel Base forks lowered y mm 1414/1594 1386/1563 1792/2444
forks raised y mm 1368/1548 1340/1517 1700/2352
2.1 Weight less battery kg 650 600 810/970
Weights
2.2 Axle Load with load front/rear kg 1154/1846 1173/2028 1700/3070-1757/3173

2.3 Axle Load without load front/rear kg 700/210 764/237 1080/300-1210/330
3.1 Tyre Type D/C/L vulkollan
3.2 Wheel Size front mm Ø 260x85 Ø 343x114
3.3 Wheel Size rear mm Ø 85x70
Tyres
3.4 Additional Wheels castor wheel mm Ø 150x50 Ø 200x75

3.5 Wheels number (x = driven) front/rear 1x, 2/4
3.6 Track Width front b10 mm 452 573 543
3.7 Track Width rear b11 mm 358 358 380
4.4 Lift h3 mm 130
4.8 Seat Height h7 mm - 925 990
4.9 Truck height h14 mm 1295 1330 1400
4.15 Lowered Fork Height h13 mm 85
4.19 Overall Length at fork length 1150 mm l1 mm 2000 1965 2190
Dimensions
4.20 Headlength l2 mm 850 815 1040

4.21 Overall Width front b1 mm 770 900 950
4.22 Fork Dimensions thxwxl mm 45x172x960/1150 70x180x1150/2350
4.25 Width Across Forks b5 mm 530 560
4.31 Ground Clearance m1 mm 35 51
4.33 Working Aisle Width 1000 x 1200 travers lowered Ast mm 2075/2075 2055/2050 2280/3670*
4.34 Working Aisle Width 800 x 1200 length lowered Ast mm 2275/2275 2255/2250 2480/3670*
4.35 Turning Radius lowered Wa mm 1625/1801 1603/1779 2044/2686
5.1 Travel Speed with / without load km/h 8.5 / 10 8 / 11
Performance
5.2 Lift Speed with / without load m/s 0.02 / 0.07

5.3 Lowering Speed with / without load m/s 0.11 / 0.05
5.7 Gradeability with / without load % 8 / 17 7 / 17
5.10 Service Brake electric hydraulic
6.1 Traction Motor 60 min. rating KW 1.5 5
6.2 Lift Motor 15 % on time KW 2 2
option / option / standard
Motors
6.2a Steer Motor KW 0,2 option 0,2

6.3 Max. Battery Box Size lxwxh 275x725x580 210x810x580 411x827x627
lxwxh - 215/315x855x620** 519x827x627
6.4 Battery Voltage nominal capacity 5h rating V/ Ah 24/270L 24/270L; 440L** 48/330L; 440L***
6.5 Battery Weight nominal + 5% kg 260/270 270/405 570
8.1 Type of Controller traction / steer transistor / opt.transistor transistor
Misc.
8.2 Available Work. Pressure bar 140 160 150

8.4 Noise Level dB(A) < 70
*** Load length 2400 mm
*** Special “L” shaped battery box, battery changing only possible with overhead crane
*** Increases L2 (4.20) by 110 mm
Capacities on forks lengths up to 1150 mm.
Contact CROWN for capacities on extended fork lengths.

Troubleshooting
Troubleshooting
If the multifunction display remains dark and the truck cannot be started after
turning the key switch, check whether the Emergency Disconnect button is
depressed (to reset turn clockwise).
If the truck still fails to start, check the battery connector (see picture on page
5-9). Make sure the key is removed when checking the battery connector!
In the event of a truck malfunction or an operator mistake, the red LED on the
multifunction display (see page 3-7) flashes. The spanner symbol is displayed
at the same time, together with the error message replacing the hour meter.
The error message consists of “AL” + two-digit error code, e.g. “AL 32”.
Inform your supervisor of any message being displayed.
DANGER
Troubleshooting and repairs may only be car-
ried out by trained and authorised personnel
in accordance with the Maintenance Manual.
You can endanger or even fatally injure yourself
and/or others by carrying out improper mainte-
nance.
● Do not attempt to rectify the fault yourself.
Inform your supervisor immediately so that
the fault can be rectified by a trained and
authorised engineer.

Environmental Safety & Disposal
Environmental Safety & Disposal
Environmentally harmful substances are used in servicing and cleaning all types
of technical equipment.
Please do not simply release them into the environment but act responsibly:
● Clean and lubricate the truck only in specially designated ar-

eas which are equipped to contain harmful chemicals and oils.
● Service the battery only in specially designated areas.
● Faulty batteries, electrolytes, oil and grease require special dis-

posal. Dispose of them in the correct manner or even better,
set aside for recycling.
● Should the entire truck be scrapped, dispose of it via a special-

ist company in order that valuable raw materials will be sepa-
rated and recycled.

CROWN Lift Trucks Ltd.
Fishponds Road
Wokingham
Berkshire RG41 2JT
United Kingdom
Phone (0118) 989 - 8700
Fax (0118) 989 - 8799

Molly Millars Lane
Wokingham
Berkshire RG41 2QW
United Kingdom
Phone (0118) 989 - 8800
Fax (0118) 989 - 8899

The Quay Centre
West Quay Road
Winwick Quay
Warrington
Cheshire WA2 8TS
United Kingdom
Phone (01925) 42 56 00
Fax (01925) 42 56 56

South Marston Park
Stirling Road
Swindon
Wiltshire SN3 4TS
United Kingdom
Phone (01793) 83 85 00
Fax (01793) 83 85 85
CROWN European Headquarter
CROWN EQUIPMENT Pty. Ltd. Moosacher Straße 52
Corner Long and Cooper Street 80809 Munich
Smithfield NSW 2164 Germany
Australia Phone +0049 (0)89 93 002 - 0
Phone 61 (2) 9604 6000 Fax +0049 (0)89 93 002 - 133
MO-RT3020/3030-1-GB 8/01 • Printed in Germany

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Operator Manual RT 3020/3030

Before operating the truck:

✔ Read the Operator’s Manual.

✔ Do not operate the truck unless you

All rights reserved under international and Pan-American Copyright Agreement.

RT 3020/3030 Operator´s Manual

Transportation & Storage 6

Environmental Safety & Disposal 9

RT 3020/3030 Operator´s Manual

Who should read this manual?

Page 1-1, RT 3020/3030 Operator’s Manual

● an explanation of the symbols used in the operator’s manual.

● a summary of the general safety notices.

Serial Number and Operator’s Manual

● In the event of the truck being sold, include the operator’s

This registers the Operator’s Manual with the truck.

Page 1-2, RT 3020/3030 Operator’s Manual

● Damage to the truck or the surroundings.

● Serious material damage to the truck or the

Any text preceeded by the following symbol is for informational purposes:

Page 2-1, RT 3020/3030 Operator’s Manual

● only qualified personnel who have been trained to use the

● relevant national accident prevention regulations and safety

● the operating, maintenance and repair guidelines for the

● the truck operator has read and understood the Operator’s

Page 2-2, RT 3020/3030 Operator’s Manual

● You may be liable if you operate the truck on a

Page 2-3, RT 3020/3030 Operator’s Manual

● The use of non-original Crown spare parts and accessories will

Maintenance and Repair

● The truck or the electronic system may be dam-

Maintenance and Repair - Authorised Personnel

● authorised by the owner

Page 2-4, RT 3020/3030 Operator’s Manual

● If a safety mechanism has been damaged, the

After completing maintenance and repair work:

● It is essential to check the operation of the safe-

Battery, Safety Regulations

● Read the safety instructions of the battery and

Page 2-5, RT 3020/3030 Operator’s Manual

● A pallet truck is not a car.

● When laden it can weigh more than 2 cars.

● It does not steer like a car.

● It does not brake like a car.

● It does not accelerate like a car.

Note the following general rules:

● The truck must be operated only by qualified and

You or other people could be seriously or fatal-

● Wear tight clothing and personal protective clothing

● Carry out the required checks before operating the

● Do not carry passengers.

Page 2-6, RT 3020/3030 Operator’s Manual

● Watch out for pedestrians.

● Avoid trapping people between the truck and fixed

● Maintain sufficient safety distance between trucks,

● Look where you are going, especially before you

● Never lean parts of your body, e.g. arms and legs,

Risk of serious injuries!

● Inform your supervisor of any damage or accidents

Page 2-7, RT 3020/3030 Operator’s Manual

● Be careful turning while travelling forks first. The

● Avoid abrupt starting, braking and steering.

● Do not drive on potholes, greased surfaces or loose