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1. I nforma ti on ga therer
The family member, who initiates the idea for purchasing a product or service
or collects the relevant information relating to a product.
2. Influencer
An individual who influences the alternatives evaluated and establishes the
decision making standards according to which different brands are compared on
the basis of cost, quality, durability, etc.
6/ S.Y.B.M.S.— Consumer Behaviour (Sem.-III)