INDIA'S LARGEST BRANDED NETWORK OF HOTE

LS

OYO CORPORATE PRESENTATION

Internal Document
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. CONFIDENTIAL AND PROPRIETARY
Any use of this material without specific permission of Oyo Rooms is strictly
. prohibited
.
 Agenda

Industry Overview

What is OYO Rooms

How we do it

What’s in it for you

Why partner with us

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 Travel Industry Trends

The hotel industry will touch $1.8 billion 60% of all Hotel Bookings are
by 2016 from a current value of $ 800 done through Travel Agents
Million th

-NDTV, 29 Oct, 15
- Economic Times, 28th Sept,15

Challenges we see in the market:

Multiple contracts with multiple hotels or OTAs

Mulriple points of faliute which OTAs cant control
Ensuring standard customer experience at the same or lesser cost
Last minute bookings, check in & check out procedures
Corporate Traveller Trends

Business travel to increase by Around 50% of Revenue of

15% to US $27 billion in 2016 TMCs comes through Hotels
- DNA India, 27th Sept,15
- TOI, 16th Mar,15

Challenges we see in the market:

Adherence to travel policy

Control in spend
Transparency in reimbursements
Approval process for booking
The OYO Story

RITESH AGARWAL:
Ritesh is the Founder and CEO at OYO Rooms. He was
selected for the 20 under 20 Thiel Fellowship which
makes him the only Asian to be selected. He started
working early at the age of 13 and by 18 he was building
OYO Rooms.
Our Mission

“Building The World’s Largest

Technology Driven Hotel
Network”
Our Vision

“Change The Way People

Stay Away From Home”
 We Have Grown Rapidly In The Past 2.5
Years

May 2013 March 2014

Founded OYO 11 Properties
Rooms, with in 2 Cities
Single 11 Room
Hotel
 Across More Than 150 Cities In India…

Pan India Inventory of

150 Cities,

30,000 Rooms

Check-in across Mumbai,

Delhi, Kolkata, Chennai,
Kerala, Chandigarh and many
more places across India.

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Travelers Love Us Because We Understand What They Want

Round the Trained staff Customer service Conferencin

Free Wi-Fi g facility
clock room team
service (24x7 call centre)

Beds with Clean

Toiletries Spotless linen Complimentary
comfortable spring bathrooms breakfast
mattress
 Transformation Detailing
Owner Room

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OYO Rooms

Aesthetic Upgrade Decal Photography & CRS

In-Room Amenities
& lamps | Dollops & Property made live through
Bath kit | Mattress | Shower
boards visuals & CRS activation
head
 The OYO Family

Parameters Standard

Star Category:

Stay Description No Frills,

Standardized Stay

Price Band: `999

No of Properties: 1831

Ideal For Young business travelers

and Entrepreneurs
 Our Future Forays

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 OYO Standard

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 OYO Premium

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 OYO Elite

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 OYO Flagship (Women Preferred Properties)

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 OYO Eco-System

PRODUCT BRANDING & BUSINESS CITY OPERATIONS

DEVELOPMENT COMMUNICATIONS DEVELOPMENT
Accounts
100+ Engineers from top Brand building Property reconciliation, property
tier colleges building new through online & identification, maintenance, handling
technologies everyday offline media contractual escalations
formalities

DEMAND

Dedicated teams to
put more heads in beds

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 We Leverage Technology To Solve Your
Challenges
B2B Portal
Central System with Access to Oyo Inventory for Direct
Bookings.

24x7 Call Centre/Dedicated Account Manager

How? 500+ members in the customer support team,
Relationship managers provide full-time support.

Customer Feedback
Extensive customer feedback collected via App & online
Coming Soon API
integration to support channels. Regular reporting & process improvements.
bookings, real time
inventory thus Tablets
improving efficiency
further. OYO’s tablets provided to each hotel owner to manage
inventory and customer check in/check out.
We Are Thankful For Your
Love…
“I really liked overall experience, great location, courteous
staff, awesome pricing. The use of technology like online
booking, SMS reminders, Google map location made it a
good experience.”
- Rajiv, Chandigarh

“Even at Midnight I have received help from OYO

reservations team. My KAM is very prompt in understanding
the needs of my customers and suggesting options.”
-Soham Sah, Owner, Inde Destination, Jaipur

“Great, and very good operational management. Loved it.

Will definitely partner with OYO again”
- Sreya, Owner, Jasmine Events, Delhi
Awards & Accolades

First Asian
Resident to
be backed by
Peter Thiel’s
Foundation
In The News…
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...
 2700+ Organisations Check into an Oyo Daily

And growing every day

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Management Team

RITESH AGARWAL:
Ritesh is the Founder and CEO at OYO Rooms. He was selected for
the 20 under 20 Thiel Fellowship which makes him the only Asian to
be selected. He started working early at the age of 13 and by 18 he
was building OYO Rooms

ABHINAV SINHA
Abhinav is a chemical engineer for IIT Kharagpur and an MBA from
Harvard. He has more than 10 years of experience in both products
and service companies. Most recently he was a Principal at The
Boston Consulting Group based in Dallas

Our
Team
2000+ motivated 500+ Reservation From top colleges like
individuals Employees IIMs, IITs, Harvard, ISB
$125 Million
Raised By The Best Venture Partners Worldwide
WHAT’s IN IT FOR YOU...

Centralized booking More earnings

process through a through coupons &
corporate portal promotional activities

10% discount on OYO partners enjoy

` every room booking a 15 day credit
period

Transparency
Flexible payment
throughout the
options
booking process
 Why Partner With OYO?

The Largest Chain Of Branded Hotels

2,000+ employees in India
3,000+ Properties across 148+ cities
Rs. 750 Cr + Investment from Soft Bank, Sequoia Capital,
Peter Theil
The Choice of TMCs, Corporates and Event
Management Companies
+ 2700 Travel Agents, Corporate and Event
Management Companies working with us
3 Million App Downloads
3.8 Million Room Nights Booked Till Date
4.8 lac + Satisfied Customers

Customer First Attitude

Dedicated Account Managers
24 * 7 Call Center with 500 + Trained Executives
Seamless booking, check in and cancellation process
Guarantee of Room & Service Quality Standardization of
Stay Experience
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 THANK YOU

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