AirAsia Café Requirement

ENERAL / SECURITY

System is a cloud based solution that must be integrated into BigLife app

System is an On-Premises solution

System is non-propriety hardware?

System can get fully functional in an offline mode

Create user roles with specific permissions

Add users and cash registers by location

Enable or disable permissions individually or with user groups

On Premises Solution/ What is the supported Windows operating system?

On Premises Solution/ What is the Server specifications (processor/memory/storage)?

On Premises Solution/ What is the Workstations specifications (processor/memory/storage)?

System setup and configuration database can be backed up?

ORDERING

Assign orders to tables or seats

Customers can order using an tablet at their table

Customers can use kiosk to create an ordering station

Customers can have the flexibility to order online

Online Ordering/Customer can show items with photos and description

Online Ordering/Customer can pay online

Online Ordering/Customer can pay online

Can orders be easily split after the fact?

Can a menu item be split between 2 or more customers?

Speed windows for most popular items by day or time?

Are menu item/check voids issued by management only?

Can voids be tracked & reported?

Can menu items be transferred to another guest check?

Can check be easily transferred to a different table?

Can checks be easily transferred among servers & bartenders?

Product count down/out of stock messaging?

The ability to choose pick up times for customers who want to order ahead

Customers to be updated on wait time on screen, receipt and app push notifications

System can be integrated with third party ordering platform

SETTLEMENT

Unlimited number and type of discount & complimentary categories?

Are complimentary issued by managers only?

Are complimentary be controlled through permissions?

Can guest checks be customized to include "coupons"?

Is credit card processing integrated with POS?

Can guest checks be combined for single payment or individual bases on assigned staff IDs?

System can handle multiple payment methods (Cash, Credit Card, NFC, BigPay, staff pass)

Can closed checks be re-opened for adjustments?

Can closed checks be re-opened for adjustments?

Is the system support discounts based on using Happy Hours

You can set up a promotion time period

You can enter the new promotion pricing information

You can let the system stop the promotion based on a specific criteria

Promotion can be created per item or per store or per customer

You can apply discounts & Promotions from the POS

System can customize the receipt with the company logo and design

System can handle print-free receipts

MENU MANAGEMENT

You can update menu from anywhere, on any device

System can control who have permission to update the menu

You can show customers high-res photos of items before they order

The system can automatically push menu changes to stores POS

The system support unlimited number of menu items & menu modifiers

The system support assigning discounts to specific menu items

The system support bundling menu items to create a new menu item

INVENTORY/RECIPE MANAGEMENT

The inventory management module is built-in and fully integrated

The system support unlimited inventory items

Modify stock count in real time from any device

Check expected inventory against actual

Check expected inventory against actual

Stay ahead with low stock alerts

Items can be transferred between stores

Analyze actual/ideal usage of key items?

Print inventory count sheets by storage room/shelf order?

Enter physical inventory item counts?

Recipe costing?

Create and maintain batch and sub recipes?

Easy conversion of purchase units to recipe units

Update ingredient & menu costs automatically when purchases are entered

Calculate food cost based on recipe, ingredient costs?

SALES HISTORY/REPORTING

Daily Sales Report/Daily No. of TCS per store and per all stores

Daily Sales Report/Daily Average Cheque Size per store and per all stores

Hourly Sales Report/Hourly No. of TCs per store and per all stores

Hourly Sales Report/Hourly Average Cheque Size per store and per all stores

Daily Sales Reports Per Store Category

Hourly Sales Reports Per Store Category

Average time spent per table per store

Average time spent per table per all stores

Average no. of customers per table per store

Average no. of customers per table per all stores

Average no. of customers per table per all stores

Total no. of items per cheque per store

Total no. of items per cheque per all stores

How frequent customer order items per cheque per store?

How frequent customer order items per cheque per all stores?

Check how individual store is doing

Check sales for every user/employee

Get revenue information

Identify rush periods

Check payment types that customers prefer

Build the best team based on performance

Can all reports be sent to printer or viewed on screen?

How long can transaction detail be maintained?

Sales By Product: (QTY, Value, Date/Timer) per store

Sales By Product: (QTY, Value, Date/Timer) per all stores

Sales Mix Report: Dinning vs Takeaway (QTY, Value, Date/Time) per store

Sales Mix Report: Dinning vs Takeaway (QTY, Value, Date/Time) per all stores

Sales Mix Report: Food vs Beverage vs Other (QTY, Value, Date/Time) per store

Sales Mix Report: Food vs Beverage vs Other (QTY, Value, Date/Time) per all stores

Sales Mix Report: Sub-menu categories (QTY, Value, Date/Time) per store

Sales Mix Report: Sub-menu categories (QTY, Value, Date/Time) per all stores

The most frequent products sold together

The most frequent products sold together

Identify best selling products

Sales Exceptions

Management dashboard and system reports can be checked from anywhere

TABLE MANAGEMENT

The system support creation of customizable graphic table floor plan

The system supports multiple table floor plans

View status of all tables in graphic display

Color indicators to show if a table is free, occupied or ready to pay

Easily move table

Create timers & alarms to remind employees of certain conditions?

CUSTOMER MANAGEMENT

The system support creating and editing customer profiles

The system support unlimited number of customers

The system support export customer data

Capture customer purchasing behaviour in sales volume, frequency of visits, days of week, menu items?

Capture customer interests, preferences & special dates

The system support generating mailing lists from the customer database based on specific criteria
The system can be integrated with a third party CRM system

LOYALTY AND GIFT CARDS

System have a built-in loyalty system

System have a built-in gift card processing function

Server can add credit to customer profile

Server can assign orders to customer profile

The system is capable to integrate with third party loyalty program

The system can be integrated with a third party Loyalty and Gift Cards system through APIs

TIMEKEEPING/SCHEDULING

Is the system have a built-in employee & attendance management function?

Clock in/out control based on employee schedule?

Print labour schedules by employee, department, restaurant?

Export employee information/hours electronically?

DELIVERY/TAKE-OUT

System can be used for delivery & take-out orders?

Both caller ID or telephone # driven?

Can delivery zones be assigned to drivers?

Can delivery instructions be printed for each order?

View customer preferences & delivery instructions on screen?

Set specific rates for takeout and delivery

Targeted mailings based on customer purchase history?

Driver settlement per run or shift?

GPS tracking and dispatch status

STORE/LOCATION MANAGEMENT

You can create multiple stores from anywhere and from any device

You can create multiple stores categories and assign stores to categories (Street Store, Gas Station Store,…)

OTHER FEATURES/FUNCTIONS
Can cash paid outs/ins be recorded by type?

Can a receipt be printed for cash paid outs/ins?

System can be integrated with the corporate backend system

Use a mobile POS to serve customers everywhere

Mobile POS send the orders automatically to the bar or the kitchen

System can handle waste tracking

System can handle marketing campaign

System can be integrated with the chain mobile app (Bidirectional Integration)

System can handle customer feedbacks

 Key
Yes/No/Prod Yes
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Yes Product Roadmap
More Clarity Require
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Yes

Product Ro

Yes

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No
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No

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Product Ro
Product Ro

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More clarity

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No

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Yes
Yes

Yes

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Customizab

Yes

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Yes
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 Key
Available out of the box
Currently Not Available
Will be part of next quarter feature release
Need some use case reference