SAFETY AND SECURITY

• Coordinators give maintenance rounds daily. Checking of toilets, electrical are done on regular
basis. Whenever a fault is found we make Pearls complain is made & the stakeholders are
informed verbally to repair the fault at the earliest.

• Rounds of calling bell, side rails, safety belts of wheel chairs & trolleys are made regularly.
Whenever a fault is found we make Pearls complain is made & the stakeholders are informed
verbally to repair the fault at the earliest.

• The time of admission we give patient& relative teaching every time. We educate the patient
regarding their safety methods, rights
&responsibilities. Education of calling us with a bell, lifting up the side rails at the time of rest is
important, how to keep babies while sleep, how to walk in wards when a cleaning is going on, in
a demand to speak with us, what to do in case of spillage, not to go to toilet without assistance,
all these are communicated to the patients.

• Everyday rounds are given to patients. We take a feedback from every patient & educate same in
our daily rounds.

• Dieticians give rounds & keep track of every single patient diet. We supervise the lunch & dinner
served. We test the food before serving to secure the patients safety.

• We send MRD files of a patient within 48 hours to make sure the file is not lost.

• We collect all the reports ready & collect the pending reports too & make sure the reports are
sent to MRD to make the patient reports secured.

• At the time of discharge, we check the bill & bill no to make sure the final payment is made. We
are having papers where patient attendant signs & take the patient. After the patient relative is
explained the discharge summary signature is taken in discharge summary to secure his consent
in understanding the discharge summary. We take signature when the patient file is handed over
after the relative counter check the file that he is receiving all the reports of his own patient to
secure his consent in getting all the correct reports.

• We countercheck if a patient is wearing ID band as this is the patient’s identification marker after
the patient is admitted.
 INPATIENT IDENTIFICATION

• Identification band shall be provided to all the patients at the time of admission with the help of

which he/she shall be identified during his or her stay irrespective of the condition (conscious /
unconscious).

• A tamper-proof, non-transferable identification band shall be affixed to the patient’s wrist.

• ID band shall consist of:

 Patient’s name, age, sex and blood group in block letters.

 Patient’s ID number and date of admission from the admission report.

 Diagnosis by seeing the OPD sheet form.

 Signature of the nurse who is tying the band

 Patients are educated not to remove the ID band.

• ID band shall be checked daily before any investigation, procedure and administration of medication.
The patient name will also be asked to confirm the patient identification.

• The following colors codes shall be used for the patient:

 Cardiac patient - Blue

 Non cardiac patient – Yellow

• Patients falling under the vulnerable group are provided with the same color coded ID bands but with

a “V” marked on it.

 PATIENT VALUABLE POLICY
POLICY:

 To safeguard the valuables of its patients.

 To inform the patient that the hospital cannot assume responsibility for valuables or
personal property retained by them.

• SCOPE: All inpatient areas.

• DEFINITION:

Valuables – Items identified by RTIICS staff or the patient as having significant monetary or personal
importance. Examples include but are not limited to: Old medical records, Cash, Credit and debit card,
Jewelry, document, passport, spectacles, denture, mobile phone.

• PROCEDURE:
 The Hospital is not responsible for lost, theft, or breakage of personal items that the
patient maintains in their possession while hospitalized.
 During admission, the admission room staff and the floor coordinators/ nurse in-charges
explains the patient /relatives - the necessary items to be brought by the patient on
admission.
 On admission the nurse shall handover the jewelry, old medical records, clothes, and any
other belongings to the relatives and shall get their signature confirming the handing over.
 All old records shall be photocopied before handing over and photocopy shall be kept in
the case file.
 All the old medication brought by the patient/ relatives shall be returned to them.
 Patient shall be informed to take care of the other belongings that they bring along such
as mobile phones, spectacles, dentures, etc on admission.
 On transferring the patient for Surgery/ any other procedure/ to critical care areas, the
nurse shall make sure that the relatives have taken all the patient valuables.