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Activity‐based costing in UK universities


a
Mike Mitchell
a
School of Business , Oxford Brookes University
Published online: 07 Jan 2009.

To cite this article: Mike Mitchell (1996) Activity‐based costing in UK universities, Public Money & Management,
16:1, 51-57, DOI: 10.1080/09540969609387909

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51

Activity-Based Costing in UK
Universities
Mike Mitchell
This article describes the results of a survey of the usage of Activity-Based Costing
(ABC) in UK universities in Autumn 1994. One-fifth of the respondents had
made use of this costing method, and were overwhelmingly positive about its
benefits, in particular its value in improving cost-awareness in the organization.
Perhaps the most interesting result of the survey was that most institutions viewed
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ABC as a tool for rational allocation of central costs to academic departments,


whereas the usual rationale for ABC (outside universities) is in terms of product
costing. The article concludes with a discussion of the implications of financial
devolution on the use of these methods.
Most financial guidance to universities (for a very diverse set of institutions, so the survey Mike Mitchell is in the
example Carr, 1994) stresses the need for rational results should be of value in an international School of Business at
costing of courses and other programmes, and in context, albeit that elsewhere other national- Oxford Brookes
particular supports the use of the method known specific issues may arise. University. He teaches
as Activity-Based Costing (ABC). ABC approaches One concern in the survey design was what a information systems and
the problem of allocating central costs (for example respondent might interpret by the expression researches university cost
the library) by focusing on the activities that take 'ABC. Although it has a specific meaning, as in issues.
place (for example processing loans) and their for example Kaplan (1994), it has to some extent
relationship to 'driver' variables (for example become popularized as a 'buzz-word', and on
number of graduate students). occasion it has been used to describe allocation
While ABC is theoretically attractive, and in systems that simply use multiple drivers or
some practical circumstances has proved to be allocation bases, even where no activity analysis
beneficial, particularly in manufacturing has taken place. To resolve this, questions were
organizations, certain difficulties arise in its included as to the specific drivers used in
implementation in a university. An example of allocations. A large range of drivers, or the
these difficulties is how to reconcile an essentially inclusion of sophisticated drivers, would indicate
centralist view of cost in ABC with an increasing a thorough ABC analysis, whereas a small range
move to devolution within institutions (see of simply-defined drivers (for example students,
Howson and Mitchell, 1995). While these
difficulties may arise to a greater or lesser degree
in other organizations, the university sector
provides a unique context for such difficulties. What is ABC?
This article describes the results of a survey of
ABC usage in UK universities in the Autumn of It is common to determine the average cost of a product by
1994. The primary objective of this survey was to identifying any 'direct' costs, and then allocating the remaining
clarify the possible benefits and weaknesses in the 'overhead' costs on simple basis linked to the product, for example
implementation of ABC methods in a university by a percentage applied to direct costs. When overhead costs are
context. This would come both from lessons significant, this can lead to serious distortions in the product cost.
learned by users of ABC, and from reasons for Activity-based costing (ABC) is an approach to overhead allocation
avoiding ABC given by non-users. The latter that determines:
follows the spirit (rather than some of the
contentious detail) of Positive Accounting Theory •The activities that are taking place in the overhead department.
(for example Watts and Zimmerman, 1986), which • How these activities consume resources.
contends that lack of use of theoretically-based •What causes the activities to be needed (the cost drivers).
advice may be an indicator of weakness in the
theory. Because of the wide geographic dispersion, Proponents of the method would say that ABC allocations more
the method chosen was a postal questionnaire. fairly reflect the use of resources and thus are better, for example
when comparing with prices charged. Equally important, they
Universities world-wide share common would say, is that the information can also be used to direct
functionality, although many national differences management attention to the causes of cost.
exist. Because of relatively recent changes,
however, the UK sector now presents within itself

© CIPFA, 1996 PUBLIC MONEY & MANAGEMENT JANUARY-MARCH 1 9 9 6


52

Table 1. Analysis of non-ABC respondents. from the non-ABC respondents:

•Central allocation: Do you have any form of


Category 1 2 3 4 central cost allocation to schools?
Worthwhile? No Maybe Yes Yes •Considered ABC: Have you considered using
Actioning? No No No Yes ABC methods?

Central allocation? Y 10 4 11 3 28 The latter question was intended simply to ask


N 7 1 11 1 20 whether any form of consideration or thought
had been given to using ABC. Some respondents
Considered ABC? Y 10 1 22 4 37 apparently interpreted this very strictly, in effect
N 7 4 0 0 11 treating a positive answer as implying in-depth
analysis. In a few cases therefore, where a 'no' was
Total 17 5 22 4 48 given, but where the following comment 5 indicated
that there had been some consideration, the
response was treated as a 'yes'.
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The responses to these two questions, by


categories 1 to 4 above are shown in table 1.
staff, and premises space) would indicate a more It can be seen that 26 of the 48 overall (i.e.
traditional allocation exercise. more than half) had positive views about ABC (i.e.
The survey questionnaires were mailed in were in categories 3 and 4). It is perhaps i nteresting
October 1994 to the finance directors of 100 to note that of those 37 who have considered
university institutions, covering all universities using ABC, 26 have positive views (well over two-
and also a few large university colleges, and thirds). It might reasonably be conjectured
eventually generated 64 responses. therefore that many of the 11 who have not yet
There were two sets of responses depending considered ABC might 'convert' to positive views
on whether or not the institution had carried out once they do give the method consideration.
an ABC exercise. These sets will be referred to as The non-ABC responses were then re-
the ABC set and the non-ABC set. Allocations examined, to identify the main views and issues
from central departments were to faculties, within each category, with results as follows. (Totals
schools, or academic departments, sometimes do not always match, due to multiple issues being
with a two-level faculty/department structure. mentioned in some responses.)
This variation made no real difference to the
responses or analysis, and 'school' is used in this Category 1—Not Worthwhile
article to refer to any of these organizational There were 10 responses which viewed ABC
forms. methods as unnecessary, largely due to sa tisfaction
with current systems. There were eight responses
Analysis of the Non-ABC Responses which viewed ABC methods as inappropriate,
The analysis of the non-ABC set (those largely because of their complexity. The concern
respondents who had not used ABC) started with about complexity occurs in other categories of
an examination of all responses, identifying all response, and is partly a concern about the
issues or views raised. It became clear from this difficulty and cost of the exercise, and partly the
initial review that although there was immense difficulty of getting acceptance by the non-financial
variety in the views/issues expressed, they varied community.
largely due to the overall stance taken towards
ABC methods. Category 2—Possibly Worthwhile
The responses were therefore re-examined An interesting comment was the desire to see
so as to categorize the stance taken towards ABC practical evidence of benefits. It is true that there
methods, with the following main categories is little in the way of such published evidence in
identified (with the number of institutions shown the university context, and this could therefore
in each category): be an underlying reason for the lack of interest in
the methods by the category 1 responden ts, seven
1. Not worthwhile (17 institutions). Firm views of whom had not considered ABC methods.
that ABC methods were unnecessary and/or
inappropriate. Category 3—Useful but Not Actioning
2. Possibly worthwhile (5). Not sure of value of Although there was a variety of responses given to
ABC, reservingjudgement. issues/views, the responses fell broadly into these
3. Useful but not actioning (22). Firm views that general reasons for not actioning an ABC exercise:
ABC methods are useful, but no immediate
plans to carry out an exercise. •Lack of staff resources, related to the expected
4. Useful and actioning (4). Firm views that ABC time and cost of a full exercise (12 responses).
methods are useful, and planning an exercise. • Difficulty in getting others to understanci/accept/
co-operate, in particular academic staff (seven
Two specific yes/no responses were requested responses).

PUBLIC MONEY & MANAGEMENT JANUARY-MARCH 1 9 9 6 ©CIPFA, 1996


53

• Difficulty in doing it, in particular with allocating allocate overheads to schools, mostly to establish
staff time among activities (four responses). the surplus/deficit associated with each school,
but also in some cases as a means of resource
Category 4—Useful and Actioning allocation. Only two of the 10 saw a key objective
The concerns here mirrored the problems faced in terms of product decisions at the level of
by category 3 respondents, in that although these courses, with two more seeing objectives in
universities were proceeding with ABC exercises, terms of broad programme costing (for
there were concerns over lack of staff resources example teaching versus research).
and co-operation of university staff. •Allocation of central costs was down to what
level? Nearly all respondents allocated directly
Analysis of the ABC Responses only to schools, in line with the stated objectives
The ABC set of respondents were those who said discussed above. Of the 10 that clearly stated
that they had carried out an ABC exercise. The their allocation method, only one allocated
first scan of the 16 institutions in the ABC set central costs directly to course level. The other
indicated that there was a spectrum in terms of nine allocated central costs to schools (six of
the degree of sophistication used, so responses these then allocated from schools to a lower
level, losing some of the detail of the original
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were reviewed so as to categorize according to the


level of sophistication of activity analysis. allocations from the centre).
•What cost drivers did you identify for central
Category 1: Low Sophistication (No Significant Activity costs (library etc.)? A variety of cost drivers was
Analysis) mentioned in the survey, although most
The first category included four institutions that responses gave examples rather than full lists.
had implemented reasonably sophisticated cost- The drivers most commonly quoted were
allocation schemes from central departments to number of students, number of staff, and space
schools, but had not carried out any significant occupied. It was not always clear whether
activity analysis. The University of Manchester is 'number' was simply a headcount, or some
typical of these. The University, in its survey weighted or full-time equivalent (FTE) figure,
response, and in Scapens et al. (1994) makes it but some respondents made clear that they
quite clear that although ABC was given used both headcount and weighted figures for
consideration, the final system is not a true ABC students and staff. The other drivers quoted
system. It appears that some other respondents included, for example, numbers of courses,
are in this category, in that these had not computer log-ins, library usage statistics,
implemented ABC methods in the sense of
performing detailed activity analysis, and were
relying on relatively few and unsophisticated
allocation bases. The views expressed in this Table. 2. Benefits and problems of ABC.
category are therefore treated as the views of non-
ABC users. Main benefits noted No. of responses

Category 2: Medium Sophistication Improved awareness/knowledge/


This category included seven institutions where understanding of costs 6
there was some evidence of use of activity analysis. (This included in particular the improved
This was indicated by comments made, or by the understanding by schools.)
use of many drivers or sophisticated drivers, for More rational/equitable allocation to schools 4
example the inclusion of both the number of (This included mention that it is seen as fairer
students and the number of weighted students. than top-slicing, and leads to a more equitable
distribution of resources)
Category 3: High Sophistication Central services more accountable 3
This category, with five institutions, showed (In particular, this involved schools
evidence of intensive use of activity analysis, with questioning the levels of central cost
many sophisticated drivers, and with sophisticated and the quality of services.)
commentary on what was done. Aids decision making 2
In the remainder of this analysis, comments relate
only to the 12 institutions in categories 2 and 3, Main problems noted No. of responses
i.e. with medium/high sophistication of ABC
methods. The next scan of the responses was to Agreeing drivers 3
obtain a broad picture of the types of response, (This included agreement on the number of
and to facilitate some categorization of replies. drivers as well as the types of driver used)
The responses to questions were as follows: Time and cost of exercise 2
Lack of understanding of methods 2
•What were the objectives of the ABC exercise? (This included mention of the need to
Of the 10 responses with clearly stated educate schools)
objectives, six saw the objective as being to

© C1PFA, 1996 PUBLIC MONEY & MANAGEMENT JANUARY-MARCH 1 9 9 6


54

financial transactions, undergraduate A further specific issue for universities relates


applications, room bookings, and various forms to the second concern, that of getting others to
of income. understand, accept and co-operate. Changes in
• Were there any central costs without identifiable university culture associated with market
drivers (i.e. fixed or core costs)? Of the 10 with orientation, competition for funds, and so on,
clear responses, eight said yes, often providing mean that the roles of academics an: shifting
examples, all of which included 'central towards a greater commercial orientation. All the
management' or some similar expression. As same, the role of a senior academic is stil I far from
far as one could tell from the responses, all that of a manager in a commercial organization.
these core costs were then allocated to schools The senior academic usually is appointed on the
by non-ABC methods, using some agreed base basis of research record, academic leadership,
linked to the size of the school (staff, students, and so on, and there may be little or no
revenues etc.). understanding of budgeting, cost control, or
•Was the exercise worthwhile? Eleven of the 12 product costing; in fact the terms 'product' and
respondents thought that it was worthwhile, 'customer' may have little meaning to some
with one reservingjudgement. A wide range of academics in the context of their own activities. If
benefits was mentioned, in particular the this is a weakness of ABC in current circumstances,
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greater understanding and awareness of cost then it may be expected to diminish over time, as
within the university. A wide range of problems academics gradually get exposure to other
was also mentioned. Overall, respondents had accounting processes (for example full costing of
positive views, but these were sometimes research contracts).
tempered with caution. The main benefits and Those respondents who said that they had no
problems noted (where at least two institutions intention of using ABC generally took tMs view
shared the view) are shown in table 2. because AB C methods were viewed as unnecessary
or inappropriate. Where a university is static
Discussion of Results: Non-ABC year-on-year, without a sense of market pressure,
Respondents it is probably true that change-oriented
These respondents demonstrated an over-arching approaches like ABC serve little purpose. For
concern about complexity. This showed itself as example if policy dictates that the product mix is
three specific concerns, which were either blocking to be kept fixed, then there is no point to the
consideration of an ABC exercise, or were blocking concept of optimizing product mix. If the
the carrying out of an exercise: increasing commercialization and interest in
efficiency gains proceed as they have done in the
•Concern 1: The time and cost of doing the early 1990s, then these static organizations may
exercise, in particular within existing staff convert to a more market-responsive approach,
resources. and thus take greater interest in ABC.
•Concern 2: The difficulty in getting others A particularly interesting concern exp ressed
(especially academics) to understand the was that an excessive focus on costing methodology
methods, to accept them, and to co-operate. might be at the expense of discussion on the
• Concern 3: The difficulty in carrying out activity business issues raised. The point of ABC as a
analysis, especially analysing staff time. management accounting method is to provide
information which in the end leads to better
We have to ask whether these indicate particular decisions, in particular in terms of resource
weaknesses of the ABC method in higher utilization. There is of course a real risk that ill-
education. Compared to existing methods in HE, chosen methods cause instead a waste of (staff)
which usually have very simplistic allocation resources in interminable debates about the
methods (if any at all are used), then the methodology itself. Kaplan and Atkinson (1989)
respondents are correct in their perception of (p. 247) discuss this problem, concluding that a
complexity. So although these concerns are not key to avoiding non-productive debate on
specific to universities, and are general issues of allocation rates and methods is to use clearly
implementation of ABC, they may have special identifiable quantity measures. When managers
significance when related to the current are faced with such clear allocation bases, and
organization and culture of universities. where the manager has some form of control over
Where there might be significance relative to the quantity (for example usage of a resource),
the first concern is in the scale of time and cost of then managers respond as desired to achieving
the ABC exercise relative to the scale of the efficient usage; where the measures are imprecise
organization as a whole. In a university with and not evidently controllable, then managers
revenues of £20M, the question is whether the respond instead by arguing about methods, and
complexity of operations (and therefore of the unit charges.
ABC exercise) is much greater than that of a
commercial organization with similar revenues. Discussion of Results: ABC
If so, then the costs of the ABC exercise are Respondents
perhaps higher in universities relative to the Perhaps the most important results of the survey
benefits to be gained. of these 12 respondents was in terms of the stated

PUBLIC MONEY 8c MANAGEMENT JANUARY-MARCH 1 9 9 6 C C I P F / , 1996


55

objectives of the exercise and the objects to which management) is almost entirely on the school as
central costs were allocated using the ABC a black box, which in financial terms should
methods. The majority saw the objective as being receive a fair allocation of overheads and hopefully
to allocate overheads to schools, with only a make a surplus. In this sense, the university is
minority concerned with the costing of courses. operating like an industrial conglomerate, where
This is interesting in that the dominant objective central management lets each subsidiary operate
expressed in the ABC literature is that of product with greatfinancialfreedom, provided the overall
costing (leading to product-related decisions), financial performance of the subsidiary is
with allocation from central services to acceptable.
'production' departments as a step in the process, The usual university model has a highly
rather than an end in itself. devolved academic system in terms of, for example,
The majority also allocated to school level, the methods of delivery of courses, and the
rather than directly to courses, in line with these innovation of new research programmes, so the
objectives. This perhaps suggests an important central view of a financial black box is reasonably
distinction between universities and other consistent with the approach to academic issues.
organizations, in that the central finance function Also, central finance has had no tradition of
tends to treat the schools as 'black boxes', with concern with product detail (for example cost per
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little or no view of the activities within these student on a course-by-course basis), so it has
boxes. In a manufacturing organization, the perhaps been a natural development to move to
finance director would be very much concerned this 'conglomerate' financial viewpoint. In the
with product profitability and product decisions, 1980s one could perhaps have speculated that
for example receiving regular printouts with commercial/funding pressures might have pushed
product-level detail. In a university, it would institutions into a centralist Finance approach,
appear to be rare to find a finance director with large management accounting teams looking
examining costs and revenues on a course-by- at course-level financial detail. In the event, this
course basis. has not happened, and institutions have instead
If a major benefit of ABC is in terms of moved this pressure down to school level with
product decisions, then it could be argued that in various degrees of devolution, as discussed by
the existing organization of universities, these Bourn (1994). Schools, rather than institutions
decisions are being made at school level, so perhaps centrally, may therefore need to be the adopters
this is where ABC should be used. However, of methods like ABC in assessing course-level
school managers have usually little or no profitability. Howson and Mitchell (1995) argued
knowledge of cost behaviour (i.e. cause/effect that in a devolved institution, this focus should
relationships) in central services, thus preventing indeed be at school level. This survey would
a full ABC analysis at this level. indicate that even in non-devolved institutions,
central finance functions have little interest in
The key concern behind the development course-level detail, so the responsibility may need
and use of ABC, and the focus of most of the to be at school level in any case.
academic literature, is the rational allocation of
central overheads to products, so as to improve If we accept the inevitability of devolution, at
decision-making relative to products and to least for the foreseeable future, then it would
sharpen focus on their cost constituents. On the appear that we also will have to accept that ABC
way to this goal it is often useful to create cost in a university will be normally of greater interest
pools, and to allocate service department costs to to schools than to central management. This is
the production departments on the basis of use of very much against the centralist ethos of ABC,
services. However, when a product (a course) where knowledge of all organizational activities is
clearly consumes a central resource (library investigated and distilled into product cost.
services), then allocation would usually be directly Referring briefly back to the non-ABC set of
to the product. respondents, one would assume that they also
Our respondents (in general) start from a work in the same context, and see (1) the primary
different perspective, which is the quest to goal in allocation to be from central costs to
determine a rational allocation of central schools, and (2) the potential role of ABC is
overheads to schools. If this were the sole or limited to improving such allocations. Those that
primary purpose of the exercise, then the objective see no need for any allocations at all will of course
would be achieved by any method that charged automatically rule out consideration of ABC.
the schools approximately what they use in terms However, those that do see a need for allocations,
of resources. In this sense it would appear that may also (with some justification) rule out ABC
Manchester University and others like it have since conventional multiple-base methods seem
rightly rejected the complexity of ABC, when adequate for the purpose.
simpler methods achieve the goal, at lower cost, As to whether central finance should or should
and with greater transparency. not be doing an ABC product-level analysis in the
The responses indicate little interest in devolved context, one might ask what sort of
product costing at the centre of the institution. decisions are being taken about products and
The focus of the central finance function (and who should take these decisions. A typical product
presumably the financial focus of central decision is this: 'should we reduce intake to course

© CIPFA, 1996 PUBLIC MONEY & MANAGEMENT JANUARY-MARCH 1 9 9 6


56

X by 20 students and increase intake to course Y fixed.


by 20 students?'. Whoever makes this decision A number of benefits were quoted in the
(whether the school or the central management) survey, most of which related to the interface
needs the cost information to support it, some of between the centre and the schools, and which
which is at school level and some of which is were not particularly linked to the sophistication
central. With the ever-increasing move to of the ABC methods (Manchester, for example,
devolution, the likelihood is that central finance quoted similar benefits). The most frequently
will see these decisions as moving to school-level, quoted benefit was that of improved awareness,
so long as resource implications on central services knowledge and understanding of costs; in the
are passed on as charges to the school. The fact is comments made, one could often detect a sense of
also, however, that school administrations rarely relief by finance officers that general cost issues
have the expertise required for sophisticated were now being taken more seriously as a
costing exercises. consequence of the allocation exercises. A second
In general, allocation methods to schools do key benefit was that the allocation processes to
not have the fine detail that schools might desire schools were accepted as more rational and
for product decisions (for example differentiating equitable; in general, schools seemed to be
library usage per student, on a course-by-course supportive of allocation systems because they are
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basis), so schools may make decisions suboptimally transparent and also because they are perceived
in institutional terms. If the scale of this as fairer than top-slicing.
suboptimization becomes significant, then the There was less consensus on problems noted.
institution may wish to refine the allocation The most common problem was getting
methods to schools, provided this refinement agreement on drivers. The underlying difficulty
does not itself increase costs unduly, or confuse seemed to be establishing a compromise between
the decision-making processes. the desired accuracy of the process (with more
Returning now to the survey results, and to analysis and more drivers), and the desired
the response to~the question about drivers used, simplicity (so as to limit the time and cost of the
an interesting (and unexpected) aspect was that a exercise, and so as to produce an easily
high proportion mentioned some form of income understandable result).
as a driver (for example research income). Income Respondents had the opportunity to express
is, of course, used commonly as a convenient any other views about ABC methods. There was
acceptable approach to spreading overhead (and no real consensus here, and in fact views i:hat we
pain) over those who can afford it, rather than should avoid over-complexity were balanced by
those who actually cause it. However, income views that more sophistication was needed.
seems to have re-emerged in ABC as an easily
measurable proxy for other drivers, for example
number of financial transactions.
Following the question on drivers, Conclusion
respondents were asked about 'core' costs, i.e. Perhaps the most important result from the survey
whether there were any elements of central cost was that the focus on the worth of ABC methods
for which no suitable driver could be identified. was largely in terms of its use in allocations from
The majority said that they did have such central services to academic department;;. The
difficulties. very real cost and effort of an ABC exercise was
Scapens etal. (1994) describe the problem of being generally judged in comparison with simpler
core costs at Manchester University very well: methods for this allocation, for example in the
sense of bringing more fairness (or perceived
Certain costs, however, are central to the existence of fairness) to the process.
the university and cannot meaningfully be charged to The actual penetration of the ABC methods
resource centres on the basis of any of the three cost might be seen as low, but this is hardly surprising
drivers. Examples include the museum and art gallery, given they are often being viewed as simply a
and the core cost of providing services such as the more complex alternative to other methods of
library and the computer network. allocation to schools. The changes in Higher
Education Funding Council (HEFC) rules in the
The issue of what is a long-term fixed or core cost early 1990s were a catalyst for some universit ies to
is not simple. On the face of it, the art gallery at develop costing systems at least for undergraduate
Manchester University is afixedcost, independent courses. The recent debate about whether
of the number of students or other drivers. Yet it overhead costs are properly covered by external
mightbe argued that if Manchester were to double funding for research projects (rather than in
in size in terms of students, staff and revenues, it effect carried by the HEFC), is acting as a similar
might well feel disposed to increasing expenditure trigger for research costs, and the various
on its art gallery. If this is so, then it could be published guidance notes (for example Carr,
argued that the art gallery expenditure is not 1994) maintain a continuing presence. So, it is
fixed but has some non-proportional or non- likely that pressure will continue on institutions
linear relationship to drivers, so that in effect only to develop better product costing systems.
part of the art gallery cost would be viewed as The perception of the role of ABC as linr.ited

, 1996
PUBLIC MONEY & MANAGEMENT JANUARY-MARCH 1 9 9 6
57

to allocation to schools is not universal, and some in the end were destined to become the key users
universities have indeed used ABC in the of such methods as ABC. •
conventional product-oriented way. However,
the very structure of most universities militates
against this, in that most product decisions are References
not taken centrally, and most central finance Bourn, Michael (1994), A long and winding road: the
functions have no tradition of interest in product- evolution of devolution in universities. In Management
level detail. The increasing pace of devolution is Accounting in Universities (CIMA, London).
likely to reinforce all this, and concentrate interest Carr, J. G. (1994) Effective Financial Management in
in product costs at school level. This raises the Further and Higher Education (Certified Accountants
challenge of developing expertise, procedures Educational Trust, London).
and information systems at school level, and Howson, J. and Mitchell, M. (1995), Course costing in
presumably requires the central finance function devolved institutions: perspectives from an academic
to facilitate and co-ordinate this. This will not be department. Higher Education Review, 27, 2, pp. 64-
an easy task for a finance function that itself has 68.
no sophistication in product costing. Kaplan, R. S. (1994), Management accounting (1984-
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Those survey respondents that have carried 1994): development of new practice and theory.
out ABC exercises overwhelmingly consider it Management Accounting Research, 5, pp. 247-260
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by the benefits, the most frequently quoted being Management Accounting, 2nd edn (Prentice Hall, New
the improved awareness and understanding of Jersey).
cost issues within the university. It is perhaps Scapens, R. W., Ormston, A. L. and Arnold, J. (1994),
therefore plausible to conjecture that these The development of overhead recovery models at
institutions will one day look back and conclude the University of Manchester. In Management
that the primary benefit from their initial forays Accounting in Universities (CIMA, London).
with ABC was not the cost information at all, but Watts, R. L. and Zimmerman, J. L. (1986), Positive
the initiation of cost-awareness in schools, which Accounting Theory (Prentice Hall, New Jersey).

© CIPFA. 1996 PUBLIC MONEY & MANAGEMENT JANUARY-MARCH 1 9 9 6

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