HR Segment  

 
HR focused on having positive leadership to ensure a happier working environment. 
 
To have a happy work environment → people should be happy → which requires team members 
to have good cooperation → which needs communication 
 
Through the Icebreaker, you learnt how to communicate with each other in big groups to strategize 
the best way to accomplish your goal. By communicating, you can discuss and come with a good 
strategy which everyone agrees on. Communication includes ​both speaking AND listening​ so after 
informing others about the strategy make sure they understand by listening. Only if everyone is on the 
same page, can everyone cooperate well. This leads to a happier team and happier work environment. 

TnD segment: Kahoot 

 
Though we did not manage to play the Kahoot quiz, you were given different scenarios of possible 
conflicts that may happen in your Open OT. After that, we elaborated on different methods of conflict 
resolution, using this model. 

 
Avoidance: You avoid confronting the problem at the present moment, or ignore it completely 
Accommodation: You give in entirely to the other party 
Compromise: You both have to sacrifice one thing, but you arrive at a reasonable conclusion 
Contention: You both disagree with each other, which results in a heated discussion until one of you 
backs down 
Collaboration: You both collaborate to come up with an idea that accommodates both your needs. 
This is the most ideal form of conflict resolution 
 
After this, we reminded you that conflicts will always arise, especially working in a big group like an 
Open OT, but we should always find the most ideal response to the conflicts that arise and keep in 
mind the consequences of our responses.