ASSIGNMENT

Business Communication

Submitted By:

Muhammad Haris
Roll # FA18M3MA025
MBA (4years) 1st – Semester

Submitted To:

Mam Arooj Fatima

 Define Effective Communication?
 Effective communication is defined as verbal speech or other methods of relaying
information that get a point across. An example of effective communication is when the
person who you are talking to listens actively, absorbs your point and understands it.
 An Effective Communication is a communication between two or more persons
wherein the intended message is successfully delivered, received and understood.

 Benefits Of Effective Communication

 Building a team
 Making Things Clear
 Managing Diversity
 Dealing With Problems
 Surviving Catastrophe
 Increases Productivity
 Help people to adopt your ideas
 Have stronger relationships
 Get more of what you want out of life
 Conflict is reduced
 People will like you better

Building a Team
Effective, honest communication can bind employees together. If the staff are
talking with each other on the job, that's a major step towards building a good
team. Employees who look forward to talking with their colleagues are more
enthused about coming to work. If they know they can talk to the boss about
problems and that the boss will listen, that binds them to the company. Good
communication builds teams and increases employee loyalty.
Making Things Clear
Confusing instructions and unclear guidelines are bad for everyone. When
communicating with employees, managers have to be clear about what they
want and expect. That applies whether the communication is through meetings,
instructions, performance reviews or employee handbooks. If workers
understand their duties and responsibilities, everything flows more smoothly.

Managing Diversity
Good communication is even more important if the workforce is diverse. With a
mix of races, nationalities, genders or faiths on the job, it's easy for people to
accidentally offend each other. If promotion and employee review rules aren't
clear, minority workers may feel they've been discriminated against. Policies that
clearly spell out how the company applies rewards and penalties can clear
things up. Clear guidelines telling employees how to treat each other helps avoid
unwanted conflict.

Dealing With Problems

Bad communication causes all sorts of problems. Two employees receive
conflicting instructions. HR issues a warning without finding out what the real
issues are. A supervisor doesn't respond to questions or avoids discussing
employee issues. These are all examples of poor communication. Good
communication skills can resolve the problems, or better yet prevent them from
developing in the first place.
Surviving Catastrophe
When the going gets tough, employees get nervous. Will they have a paycheck
in six months? How long should they wait before jumping ship? Is the boss
leveling with them about how bad things are? If management fudges the facts or
ducks discussion, it can kill employees' faith in the company. Talking honestly
about the situation can strengthen their trust. The best companies don't wait until
disaster strikes to start communicating. If the company's been honest and
communicating effectively all along, they have a valuable reservoir of trust built
up.

Increases Productivity
When your employees have the information they need to do their jobs well, they
can do their jobs faster. Your employees won't misinterpret important details
because the details are clearly provided. They approach tasks more assuredly,
knowing the steps to successful completion. Effective communication minimizes
time-wasting misunderstandings. It helps your employees know what is
expected of them. It enables them to prioritize tasks based on your direction. In
this way, the payoff for your investment in employees is greater.

Help people to adopt your ideas

Effective communication is not about "you" and getting what you want... it is
about discovering what other people want and need and then adapting your
presentation to match their needs. As you practice and develop your skills, you
will find that people gladly adopt your ideas because you have subtly helped
them to discover them for themselves rather than telling them about them.
Get more of what you want out of life
When you learn to communicate effectively in ways that people instinctively
understand, they will be delighted to help you and provide you with the
resources that you need to achieve your goals and dreams.

Conflict is reduced
Most conflict is the result of misunderstood communication. When you become
an effective communicator, you can resolve conflict and create harmony by
bridging the communication gaps that create conflict. You can even use your
skills to mediate conflict between other people.

People will like you better

Using effective communication will help you to understand other people better
and when you understand them, you will relate to them better. When you relate
better, people will like you.