Retno Apriliyanti, S.Pd INDIKATOR PENCAPAIAN 1. Mahasiswa dapat menggunakan ekpresi yang menunjukkan simpati dan ungkapan kebahagiaan saat mengunjungi teman atau keluarga di rumah sakit. 2. Mahasiswa dapat berkomunikasi dalam konteks komunikasi interpersonal dengan teman atau keluarga yang sedang ditimpa musibah dalam konteks di rumah sakit 3. Mahasiswa dapat melakukan handling complaint beserta response yang harus dilakukan. What are there in patient’s room Definition Sympathy expression is an expression or feeling of pity and sorrow when we know and see someone or people are unlucky or have trouble and in bad condition. Example : your friend’s grandfather is sick, it makes your friend sad. You can entertaint your friend by showing sympathy.
By expressing sympathy we want to
show our concern or carefulness on other people's condition . Purpose of Expressing Symphaty
It can make people in trouble being happy, and
We prove that we care Detailed Expression Formal I’m extremely sorry to hear that.
I was deeply sorry to hear.
What a terrible situation for you.
You have my deepest sympathy
Please accept my condolences. (when
someone has died) Detailed Expression Neutral I’m sorry to hear that. You must be very upset. I know how it feels. How terrible/awful. What extremely bad luck. Detailed Expression Informal
That’s awful.
Oh dear.
Poor you
What a shame
Sounds painful. Response
• Thank you very much. I'm
deeply moved • It's very kind of you to be so concerned, but really, I'm fine now. • Thanks for your support • Thanks. I appreciate your sympathy Sample Dialogue Bring them along you Kinds Of Visitors Keep The Manner When Visiting Visiting Hour is Over Formative Test
1. Why should we deliver our symphaty to other people?
2. Please mention the formal form of giving symphaty! 3. Please mention the informal form of giving symphaty! 4. What should we prepare before visit some friends or family? 5. Who are immediate family? 6. Could you please mention some expression of apologizing? 7. What is the magic word that you must say before leaving?
Hearing God’s Mighty Whisper: A Nurse’s Journey Through the Dark Trenches of Suffering and Loss, Groping for God's Voice, and Searching for Hope and Healing.