MICROSOFT LEARNING PARTNER PROGRAM GUIDELINES

These Microsoft Learning Partner Program guidelines (“Guidelines”) provide the terms and conditions governing
Company’s participation in the Microsoft Learning Option (“Learning Partner Program”). Please read these
Guidelines carefully. By enrolling in or participating in the Learning Partner Program, Company acknowledges and
agrees that (a) it has read these Guidelines, and (b) its participation in the Learning Partner Program will be
compliant with the most current version of these Guidelines.

1. SCOPE. The Microsoft Learning Partner Program is designed to help providers of comprehensive learning
solutions deliver quality training on Microsoft technologies and services. Participation in the Learning Partner
Program is voluntary. If any of the terms in these Guidelines conflict with the terms in the Microsoft Partner
Network (“MPN”) program agreement, or the Microsoft Partner Network Membership Guide, these Guidelines
will control but solely for the Learning Partner Program and solely to the extent of the inconsistency.

2. DEFINITIONS. Unless otherwise defined herein, capitalized terms used but not defined in these Guidelines
will have the same meaning as defined in the MPN program agreement. In addition:

“Official Microsoft Learning Products” means MOC, MOC-OD, Custom MOC, MCP, Microsoft Certificates
for Open edX, Microsoft 40XXX series courses on Microsoft services, software, and technologies obtained
from Courseware Marketplace.
“Courseware Marketplace” means arvato distribution GmbH’s online global commerce and fulfillment
platform where Company can search for, purchase, and obtain Official Microsoft Learning Products and
vouchers.”
“End User” means anyone who acquires Official Microsoft Learning Products or Vouchers from Company.
“Microsoft Official Course” or “MOC” means the student-kit version of the instructor-led Microsoft
courseware known as Microsoft Official Course. MOC does not include Virtual Environments or any Virtual
Environment components.
“MOC On-Demand” or “MOC-OD” means Microsoft’s online, digital, self-paced, interactive, courseware titles
that contain integrated online labs exercises, assessments, knowledge checks and videos.
“Packaged Set” means any combination of two or more standalone products that are offered together at a
single price from Courseware Marketplace. For example, a Packaged Set may be a courseware title in both
MOC and MOC-OD formats, or an Official Microsoft Learning Product title with a Voucher.
“Term” means the period of time that starts on the date of Company’s acceptance into the Learning Partner
Program and ends upon expiration or termination of Company’s MPN Agreement, unless terminated earlier in
accordance with these Guidelines.
“Virtual Environment” means the virtualized environment that consists of one or more virtual hard disk
images of Microsoft software titles, supporting and configuration files, content, sample applications, and other
components used to create the virtual lab environment.
“Virtual Instructor-Led Training Session” means an online, live, instructor-led Training Session using Official
Microsoft Learning Product courseware, with Students participating in real-time via the Internet.
“Voucher” means a unique code purchased from Courseware Marketplace that may be used as payment in
full for the Microsoft product or service associated with the voucher.
3. ENROLLMENT IN LEARNING PARTNER PROGRAM - Use the online Partner Membership Center to enroll in
the Learning Partner Program.
3.1. General Requirements for Initial Enrollment and Re-Enrollment in the Learning Partner Program. To be
eligible to participate in the Learning Partner Program, Company must:
a. Be an active MPN member in good standing with a competency membership (“Competency”) or
Microsoft Action Pack (“MAPs”) membership.
b. Have the ability to deliver quality training on Microsoft services and technologies.
c. Meet the applicable enrollment requirements based on your MPN membership level listed here
d. Accept these Guidelines
3.2. Initial Enrollment. In addition to the requirements in 3.1 above, if Company has a Competency membership,
Company must submit a Learning Partner Program business application. If Company’s application is rejected,
Company will be contacted regarding the steps required to reapply. Please note there may be up to six (6)
months required waiting period to reapply, depending on the reason Company’s application was rejected.
3.3. Annual Re-Enrollment. Company’s participation in the Learning Partner Program does not automatically
renew. Company must re-enroll and be accepted by Microsoft in the Learning Partner Program each year. To
re-enroll, Company must have met all the Learning Partner Program Performance Guidelines for its
membership level the previous year. Company must complete all initial enrollment requirements if Company
did not participate in the Learning Partner Program the previous year.
3.4. Enrollment after Termination from the Learning Partner Program. If Company is terminated from the
Learning Partner Program, Company must wait at least ninety (90) days after the termination date before
Company is eligible to apply to enroll in the program. Company must complete all initial enrollment
requirements.
3.5. Acceptance. Microsoft will send Company email notification if accepted into the Learning Partner Program.
Microsoft may choose not to accept Company’s enrollment or re-enrollment in the Learning Partner Program.

4. GENERAL MICROSOFT LEARNING PARTNER PROGRAM POLICIES

4.1. Requirements. Company must abide by and be compliant with the MPN program agreement and these
Guidelines throughout the Term.
a. Company must:
i. Remain in compliance with all program requirements, at all times, throughout their membership.
ii. Only use Official Microsoft Learning Product Courses, if available, for all Microsoft training
provided for both public and private classes
iii. Purchase all Official Microsoft Learning Products and related online lab Vouchers from
Courseware Marketplace.
iv. Use its MPN program ID number from the country where the training session will be held or
where the End User is located for all its Courseware Marketplace purchases.
v. Obtain all customized MOC and MOC-OD titles from Courseware Marketplace
vi. Use only Microsoft Certified Trainers (MCTs) for all instructor let training courses using Microsoft
Official Course offerings.
vii. The Microsoft online labs, virtual environment components, Official Microsoft Learning Products
and other content are licensed, not sold.
viii. Only conduct instructor led training courses in country/countries where the partner has a
registered, and associated, MPN Location. Any customization must comply with the customized
courseware parameters outlined in these Guidelines.

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 ix. Provide End Users with complete and accurate information about the services Company will
provide before or at the time of purchase and all training and professional services provided by
Company will be performed professionally and be of high grade, nature and quality.
x. Purchase a valid, current license/subscription for the Microsoft Branded Course title that is the
subject of the training session for each End User and Company must provide each End User with
their own licensed copy of or subscription to the Microsoft Branded Course title taught in the
training session. Each Microsoft Branded Course is licensed on a per user per copy/subscription
basis.
xi. Strictly abide by all usage requirements, license agreements and all additional terms and
conditions that are applicable to, accompany, or are included with the Vouchers, Virtual
Environment components, Official Microsoft Learning Products, Packaged Sets, any Learning
Partner Program benefit and the Microsoft Download Center.
xii. Strictly abide by all usage requirements, license agreements and all additional terms and
conditions that are applicable to, accompany, or are included with the Community Courseware.
xiii. Company is prohibited from:
• Providing access to MOC, an online lab Voucher or Virtual Environment to any individual
who is not (1) attending one of Company’s training sessions using MOC, or (2) a Microsoft
Certified Trainer (MCT) teaching one of Company’s training sessions using MOC.
• Distributing, sublicensing or selling used Official Microsoft Learning Products.
• Reusing any Official Microsoft Learning Products.
• Providing Official Microsoft Learning Products and Vouchers to others for further resell or
distribution.
b. MCTs. Company will only use qualified MCTs who hold a Microsoft Certification credential in the
technology that is the subject of the title being taught, to deliver all its training sessions using MOC and
for all its MOC On-Demand related training services.
c. Virtual Environment. Provided Company is and remains compliant with the Virtual Environment
components’ licenses and Company only accesses, installs, or uses those components listed as Virtual
Environment components in the classroom setup guide for the MOC title that is the subject of Company’s
training session, Microsoft may provide Company with access to Virtual Environment components, at
Microsoft’s sole discretion solely for Company to setup the Virtual Environment for that training session.
Company may not (i) use the Virtual Environment for its Virtual Instructor-Led Training Sessions, (ii)
provide online or remote access to the Virtual Environment or any of its components, (iii) use the Virtual
Environment or any of its components for its training sessions that are not teaching Official Microsoft
Learning Products., or (iv) use any of the Virtual Environment components in a live operating or
production environment.
d. Additional Systems and Hardware Requirements. Company is required to comply with all applicable
system, hardware, and configuration requirements for the Official Microsoft Learning Products. Complete
configuration requirements and classroom setup guides for MOC titles are included in each MOC trainer
kit. Complete configuration for MOC On-Demand titles are included in the Skillipe FAQ’s listed at
https://policies.skillpipe.com/en/faq/.
e. Customized training sessions. For clarity, “customized” refers only to changing the order in which the
modules are presented, deletion of some modules or the inclusion of modules from other MOC or MOC-
OD titles. Not all MOC or MOC-OD titles may be customized. Company may obtain customized versions
of MOC or MOC-OD courseware from Courseware Marketplace to provide a customized training session,
provided Company complies with the following requirements:
xiv. The customized courseware must include a minimum of three (3) modules or six (6) hours of
instruction from each title that will be taught during the customized training session.

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 xv. Only the order in which the modules are presented can be changed or a module can be removed.
None of the MOC or MOC-OD content can be modified, and no non-MOC or MOC-OD content
can be added to the customized courseware.
xvi. Company must provide clear and prominent written notice to all potential customers that the
courseware and training session has been customized, including a list of all modules that will be
covered and not covered in the training session and any changes to the duration of the training
session on the registration page for the customized training session and in all advertising and
marketing materials for the customized training session.
xvii. Company may only use MOC courseware that has been customized by Courseware Marketplace.
f. Supplemental Materials. Company may use supplemental materials or courseware that it develops itself
or acquires from Courseware Marketplace (“Supplemental Materials”) for its training sessions using
Official Microsoft Learning Products provided:
i. The Supplemental Materials must clearly differentiate that the Supplemental Materials are not
Official Microsoft Learning Products or from Microsoft.
ii. Company does not state or imply that the Supplemental Materials are from Microsoft or that
Microsoft endorses or recommends the Supplemental Materials.
iii. The Supplemental Materials do not, and will not, infringe or misappropriate any copyright, patent,
trade secret, trademark, trade name or other proprietary right held by any third party.
g. MOC and MOC-OD Course Completion Certificates. Upon request, Company must issue a free course
completion certificate to End Users who completed a MOC or MOC On-Demand course. The certificate
must include the MOC or MOC-OD title and number and must be signed by the MCT who conducted the
training session for MOC training sessions. Certificates may only be provided after Company has proof
that End User completed the course. Each certificate can only contain one (1) course number. In the case
of a customized training session for which no single course number exists, completion certificates must
denote that the course was customized.
h. Customer Satisfaction. Company must establish quality control and customer satisfaction policies for all
training sessions using Official Microsoft Learning Products, including a money-back guarantee or options
for retaking a training session at no additional charge. Company will publish and make its customer
satisfaction policies available to all of its customers. Company is required to direct training session
attendees to submit online evaluations after every training session using Official Microsoft Learning
Products using the training evaluation system designated by Microsoft.
i. Anti-Piracy. Company will abide by access control technologies, standards and requirements designed to
prevent the fraudulent or unauthorized use, access, duplication, distribution, alteration, pirating or other
infringement of any Microsoft Virtual Environment components, online labs, Vouchers, Microsoft Branded
Course, Official Microsoft Learning Products and content.
j. No Endorsement. Company will not represent, suggest or imply that Microsoft is responsible for, or
assumes any responsibility for, the quality of any of Company’ services or products.
k. Classroom Training Licenses. Company may be eligible for special classroom training licenses for certain
Microsoft software to use in the training classroom based on Company’s MPN competency level.

4.2. Use of Non-Microsoft Courseware:

a. Company is required to use Official Microsoft Learning Products if available for the Microsoft technology
or service for all training it provides under the MPN branding.
b. If Microsoft has not developed Official Microsoft Learning Products on a particular Microsoft
technology, then Company may use its or third-party courseware for its training sessions provided:

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 • Company’s or the third-party courseware does not overlap by 50% or more any existing Official
Microsoft Learning Product or customized Microsoft courses that can be generated by selecting
modules from multiple courses and are available from Courseware Marketplace.
• Company clearly differentiates that its and the third-party courseware is not Microsoft
courseware
• Company does not suggest or imply that Microsoft recommends, endorses or approves any of
its or the third-party courseware.
• Company is required to use Official Microsoft Learning Products once available on that
Microsoft technology or service.

4.3. MOC On-Demand Vouchers: By purchasing or distributing any MOC On-Demand Voucher code (“MOC-OD
Code”), Company agrees to be bound by the following terms and conditions. If Company does not agree, do
not purchase or distribute MOC OD Codes.
a. Each MOC OD Code may only be distributed and redeemed once. Company will track its distribution of
codes to ensure each MOC-OD Code is only distributed once and in accordance with these terms and
conditions.
b. Company is responsible for keeping MOC-OD Codes in a secure place to ensure codes are not copied
or misappropriated.
c. Each MOC-OD Code is encoded with information about the pricing zone from which the code was
purchased, the expiration date and other terms and conditions for its use. MOC-OD Codes may only be
sold in the same pricing zone for which they were purchased.
i. Tier 1: United Kingdom, Bulgaria, Croatia, Romania, Singapore, Austria, Belgium, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,
Slovakia, Slovenia, Spain, Sweden, Switzerland, New Zealand, Fiji, Papua New Guinea, Canada,
United States, Solomon Islands, Vanuatu, Australia, Japan
ii. Tier 2: Réunion, South Georgia, French Polynesia, New Caledonia, Angola, Benin, Botswana, Burkina
Faso, Burundi, Cameroon, Cape Verde, Congo, Democratic Republic of Congo, Côte d'Ivoire,
Djibouti, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Kenya, Liberia, Madagascar, Malawi, Mali,
Mauritius, Mozambique, Namibia, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, Tanzania,
Togo, Uganda, Zambia, Zimbabwe, India, Maldives, Myanmar, Afghanistan, Pakistan, Lesotho, South
Africa, Swaziland, Bangladesh, Bhutan, Nepal, Sri Lanka, Albania, Algeria, Armenia, Azerbaijan,
Belarus, Egypt, Georgia, Iraq, Jordan, Kazakhstan, Kyrgyzstan, Lebanon, Libya, Macedonia, FYRO,
Moldova, Mongolia, Morocco, Russia, Syria, Tajikistan, Tunisia, Turkey, Turkmenistan, Ukraine,
Uzbekistan, Yemen, Israel, Bosnia and Herzegovina, Kosovo, Montenegro, Serbia, Cambodia,
Indonesia, Laos, Vietnam, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Korea,
Anguilla, Belize, Bolivia, Ecuador, El Salvador, Guadeloupe, Guatemala, Guyana, Haiti, Honduras,
Martinique, Montserrat, Nicaragua, Paraguay, Philippines, Thailand, Argentina, Brazil, British Virgin
Islands, Chile, Colombia, Costa Rica, Dominican Republic, Grenada, Jamaica, Mexico, Panama, Peru,
Saint Kitts & Nevis, Saint Lucia, Saint Vincent and the Grenadines, South Georgia and Sandwich
Islands, St. Barthelemy, Suriname, Turks & Caicos Islands, Uruguay, US Virgin Islands, Venezuela,
Antigua and Barbuda, Aruba, Bahamas, Barbados, Bermuda, Cayman Island, Netherlands Antilles,
Puerto Rico, Trinidad and Tobago, Brunei, Guam, Malaysia, Hong Kong SAR, Macao SAR, Taiwan.
d. MOC-OD Codes may not be redeemed for cash, credit, or refunds and are void if altered in anyway.
e. Expired, stolen, or lost MOC-OD Codes will not be replaced.
f. All MOC-OD Codes must bear an expiration date of 6 months from the day the code was issued to
Company. Company must insert the day/month/year the code will expire prior to distribution of any
MOC-OD Code.

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 g. Microsoft may restrict Company’s ability to obtain MOC-OD Codes if Microsoft suspects Company is
not compliant with any of these terms and conditions.
h. Company will include the following terms and conditions with each MOC-OD code distribution:
• This MOC On-Demand voucher code (“MOC-OD Code”) will automatically expire on [COMPANY TO
INSERT EXPIRATION DATE/MONTH/YEAR]. Code expiration dates will not be extended under any
circumstances.
• One (1) MOC-OD Code may be redeemed for one person to have online access to one (1) Microsoft
On-Demand Course and the related online virtual lab environment (Lab) for up to ninety (90)
consecutive days.
• The MOC-OD Code may only be used once, and once activated, cannot be extended, reused or
reactivated.
• To activate the MOC-OD, End Users must have an active Skillpipe account and enter the unique
MOC-OD Code. End Users are responsible for keeping their user IDs, passwords and MOC-OD
codes confidential, Microsoft On-Demand Courses and related labs may have additional terms,
conditions and licenses and you must comply with any additional terms, conditions and licenses to
use the Microsoft On-Demand Course and related labs.
• Expired, stolen, or lost MOC-OD Codes will not be replaced.
• Any resale, transfer or distribution of any MOC-OD Code is expressly prohibited.
• MOC-OD Codes may not be redeemed for cash, credit, or refunds and are void if altered in any way.
• Arvato, Microsoft and it suppliers and resellers are not responsible for lost or stolen MOC-OD
codes.

4.4. Packaged Sets:

a. All Items included in Packaged Set must be distributed to and used by the same individual.
b. Items in a Packaged Set may not be separated, sold, priced or distributed on an individual or standalone
basis.

4.5. Verifying Compliance & Anti-Piracy:

a. Participate in any on-location, or remote, inspection and/or audit that Microsoft and/or its designees may
conduct. Such audits, and/or inspections, may include physical on-site audits and inspections, phone,
website, Courses, Additional Initiatives/Campaigns, Student roster, quality, Training Evaluation Tool, KPI
results, and SATV redemptions.
b. Abide by standards, and/or requirements, designed to prevent the piracy and/or fraudulent use of
Courses, Virtual Environment, Training Session Videos, any Microsoft intellectual property, and Microsoft
technologies. Piracy/fraud includes:
i. Unauthorized copying, use, distribution of or access to any courses, Virtual Environments or its
components, software, Vouchers, or content obtained or accessed under the Learning Partner
Program.
ii. Fraudulent reporting of any additional incentives or campaigns, including without limitation, the
Microsoft SATV Program.
iii. Unauthorized use of the software licensed for classroom use.
iv. Any fraudulent reporting, including evaluations using the evaluation tool.

4.6. Program Benefits:

a. Use of Benefits. The benefits available under the Learning Partner Program are solely for Company’s’
own use and only while Company is an active Learning Partner Program member in good standing. The
benefits may only be used to teach others how to use or support Microsoft technologies. Program

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 benefits vary based on region and not all program benefits are available in all languages and regions.
Some program benefits require additional fees, which Company must pay to use that program benefit.
b. Program Benefits Provided by Third-Parties. Some program benefits may be provided by third
parties. Microsoft is not responsible for any program benefit provided by a third party and Microsoft
does not sponsor or endorse the third-party vendors or its services or products.
c. Classroom Training Licenses. Company may be eligible for classroom training licenses on select
Microsoft software titles granted under the MPN program for use in Company’s training classrooms,
based on Company’s MPN program membership level. Go here to view the classroom training licenses
granted under the Learning Partner Program.
d. Incentives Programs and Campaigns. If Company has a Competency level membership in good
standing, Company may be eligible to participate in Microsoft-sponsored incentives programs,
marketing campaigns and promotions (collectively “Promotions”). Company is required to comply with
all applicable terms and conditions, licenses, agreements and requirements. If Microsoft believes
Company is not compliant with any Promotion’s terms, conditions or requirements or there is
fraudulent use or redemption of Vouchers, misrepresentation of information to Microsoft or misuse of
any incentive received, Microsoft may immediately terminate Company’s participation in the Promotion.
Microsoft may also prohibit Company from participating in other Promotions.
e. SATV Program. If Company has a Competency level membership, Company may be eligible to
participate in Microsoft Software Assurance Training Voucher (“SATV”) program.
f. Registration Services. Company may register individuals for training sessions provided by other active
Learning Partner Program members in good standing, provided:
i. Prior to their registration Company must provide each individual with:
• Notification that Company is not providing the training session.
• The name and address of the Learning Partner Program member who will provide the training.
• Notification of who will provide them with the course for the training session (Company must
purchase and provide End Users with the course if Company collected money for the training
session).
• Notice of the various ways their personal data will be used and who it will be shared with.
• The quality control and customer satisfaction policies for the training session.
ii. Company keeps complete and accurate records for each registration Company accepts for a training
session provided by another Learning Partner Program member, including the:
• Name and date of the training session.
• Name of Learning Partner Program member who provided the training session.
• Type of training session.
• End User’s name.
• Name of the individual or organization that purchased the license/subscription course for the
End User.
• Valid proof of course purchase.
iii. If Company collects payment for an End User to attend a training session, Company is responsible for
compliance with all customer satisfaction requirements, including End User’s satisfaction with the
training session.
iv. Company will provide all registration records to Microsoft upon Microsoft’s request. Company will
obtain all permissions required from individuals to share their personal information in the
registration records with Microsoft.

5. CHANGES TO THE LEARNING PARTNER PROGRAM. Microsoft may change the Learning Partner Program
and its benefits. Microsoft will provide 30 days’ email, or other written notice, of any substantial changes.

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 Company is responsible for checking the Learning Partner Program website regularly for other changes to the
Learning Partner Program.

6. AUDITS AND INSPECTIONS. Microsoft and its auditors reserve the right to audit all aspects of Company’s
participation in the Learning Partner Program, in accordance with the audit provisions of the MPN Program
agreement and the guidelines herein, to verify statements issued Company and Company's compliance with
these Guidelines.
a. Company will participate in any on-location or remote inspection or audit. Company will secure all
adequate rights required to perform an audit under this Agreement, including rights to share MCTs,
Trainers, Students, and other individuals’ Personal Information with Microsoft and its auditors.
b. Microsoft may also require you to accurately complete a self-audit questionnaire relating to your use and
distribution of the Official Microsoft Learning Products and Vouchers, its training sessions, and the Virtual
Environment.
c. By invoking the rights and procedures described above, Microsoft does not waive its right to enforce the
Agreement or to protect its intellectual property by any other means permitted by law.
d. The Learning Partner Program audit may include:
i. Review of the processes Company used to track, acquire, purchase, and distribute Official Microsoft
Learning Products.
ii. Quantifying the type and volume of Official Microsoft Learning Products licenses purchased and
distributed by Company.
iii. Physical count of inventory of Official Microsoft Learning Products.
iv. Reconciling your records with Microsoft records.
v. Inspection of all your classrooms, facilities and equipment used for training.
vi. Interview of your primary contact, MCTs, Trainers, and other staff members.
vii. Training Sessions’ class schedules, student rosters and registration records, as well as individual
students and training sessions’ class files.
viii. Review of your registration records for training sessions provided by other Learning Partner Program
members.
ix. Confirming compliance with requirement to issue Microsoft Course Completion Certificates to those
who complete MOC and MOC-OD courses.
x. Confirming compliance with all licenses and other terms and conditions that are applicable to,
accompany, or are included with any Official Microsoft Learning Product, Virtual Environment and its
components, online lab, software, content and Learning Partner Program benefit.
xi. Review of your MCTs’ competencies.
xii. Confirming compliance with SATV redemption.
e. If the audit or self-audit reveals unreported Official Microsoft Learning Product use and such
discrepancies amount to three percent (3%) or more of the actual Official Microsoft Learning Product
licenses purchased by Company,
i. Company will pay Microsoft 115% of the current license fee for each Official Microsoft Learning
Product Company did not purchase a license for from Courseware Marketplace.
ii. Company will have thirty (30) days to make payment to Microsoft. Failure to make payment in full
within thirty (30) days may result in suspension or termination of Company status as a Learning
Partner and may result in termination of your MPN program agreement.
f. Microsoft’s rights and remedies in this section are not exclusive and are in addition to any other rights
and remedies provided by law or under these Guidelines and the MPN program agreement.
7. RECORDS AND AUDITS. As detailed in the Records and Audits section) of the MPN program agreement,
Microsoft may conduct audits to ensure Company' compliance with these Guidelines. Company will obtain all

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 permissions required from individuals to share their Personally Identifiable Information in the Relevant
Records and audits with Microsoft
7.1. Records. Company will keep and maintain all Relevant Records relating to its activities associated with the
Learning Partner Program, including all use of and access to the Official Microsoft Learning Products,
Vouchers, software, Virtual Environment components and content, and Company will provide Microsoft with
these Relevant Records when requested by Microsoft. These Relevant Records will include the following
information for each of Company’ training sessions: (a) the Microsoft Branded Course title taught in the
training session, (b) trainers’ names, (c) attendees rosters, and (d) Official Microsoft Learning Products and
Vouchers purchased and distributed. These Relevant Records must be sufficient to allow Microsoft to verify
Company’ compliance with these Guidelines.
7.2. Audits. Microsoft and its auditors reserve the right to audit all aspects of Company’s participation in the
Learning Partner Program in accordance with the audit provisions of the MPN Program agreement and these
Guidelines to verify Company’ statements and compliance with these Guidelines. Company will participate in
any on-location or remote inspections and audits that Microsoft or its designees may conduct.
7.3. Self-Audit Questionnaire. Microsoft may also require Company to accurately complete a self-audit
questionnaire relating to the Virtual Environment components and Company’s use and distribution of the
Official Microsoft Learning Products and Vouchers.
7.4. Amounts Owed. If the audit or self-audit reveals unreported Official Microsoft Learning Product licenses
purchased by Company, then: (i) Company will pay Microsoft 115% of the current license fee for each Official
Microsoft Learning Product Company did not purchase a license from Courseware Marketplace, and (ii)
Company will have thirty (30) days to make payment to Microsoft. Failure to make payment in full within
thirty (30) days may result in suspension or termination of Company status as a Learning Partner and may
result in termination of your MPN program agreement.
7.5. Personal Information. Company will obtain all permissions required from individuals to share their personal
information in the Relevant Records and audits with Microsoft.

8. RESERVATION OF RIGHTS. Microsoft owns and retains all right, title and interest in and to the Microsoft
Branded Courses, the Virtual Environments and its components, Logos, software, and other content. Microsoft
reserves all rights not expressly granted.

9. SUSPENSION OR TERMINATION FROM THE LEARNING PARTNER PROGRAM. Microsoft may immediately
terminate Company’s membership in the Learning Partner Program if Microsoft believes Company is not
compliant with these Guidelines and no refunds will be provided.

10. EFFECTS OF EXPIRATION, SUSPENSION OR TERMINATION. Upon expiration, suspension, or termination

from the Learning Partner Program for any reason, all rights granted to Company under the Learning Partner
Program are immediately terminated. Company must immediately:
a. Cease all activity relating to the Learning Partner Program.
b. Stop identifying Company as a participant in the Learning Partner Program
c. Cease all use of Official Microsoft Learning Products except as allowed under the MPN program.
d. Discontinue all uses of any Learning Partner Program benefit.
e. Cease all SATV activity (if applicable).
Within ten (10) days of expiration, suspension, or termination from the Learning Partner Program, Company
must permanently delete and destroy all software licensed under a lab license from Company’s classroom
devices, servers and labs, all Virtual Environments and components in Company’s possession or under
Company’s control, along with any content obtained as a Learning Partner Program benefit.

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 Upon Microsoft’s request, one of Company’s executive-level officers will certify Company’s compliance with
this section by providing Microsoft with a certificate of destruction signed by a Company officer.
Microsoft will not be liable to Company or any third party for damages or third-party costs of any sort
resulting from (a) Company’s suspension or termination from the Learning Partner Program, or (b)
cancellation of or changes to the Learning Partner Program or any of its benefits.

11. EXPORT RESTRICTIONS. The Microsoft software, online labs, Virtual Environment components, Official
Microsoft Learning Products and other content are subject to U.S. export jurisdiction. Company must comply
with all applicable international and national Institution, including the U.S. Export Administration Regulations,
the International Traffic in Arms Regulations, and end-user, end use and destination restrictions by U.S. and
other governments. For additional information, see www.microsoft.com/exporting.

12. RESOURCES.
Learning Partner Program KPIs and Marketing Resources can be found here.

Promote your Learning Solutions Business. Sign-in to Partner Center, from the Dashboard menu, select
Referrals > Marketing profile.

Courseware Marketplace. Review Courseware Marketplace terms or set up your Courseware Marketplace
account here.

This document is provided “as-is”. Information and views expressed in this document, including URL and other
Internet Web site references, may change without notice.

This document does not provide you with any legal rights to any intellectual property in any Microsoft product.

© 2018 Microsoft. All rights reserved. Microsoft is a trademark of the Microsoft group of companies. All other
trademarks are property of their respective owners.

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