Vaibhav Anil Gangavane. Email: vaibhavgangavane11@gmail.

com
Mobile: + 919970831879
.

Present Address: GANRAJ Hostel, Sahawas society, Karve nagar, Pune.

CAREER OBJECTIVE:

To be associated with a firm that provides me an opportunity to grow by acquiring new skills and
thus contributing towards the development of the firm and myself.

WORK HISTORY:

Previous Company: Suma Soft Pvt. Ltd., Pune.

Duration: 1.5 years.
Role : Customer Support Executive.
Project : TNT (International Logistic Process)

Description: Project deals with data stored in day to day transactions. Also contains details of
Track & Trace process of Shipments. Manages the Inventory, Email & Chat status response,
Production report.

Role and Responsibility:

 Responsible for Track & Trace each Shipment status.

 Coordinates with Technical support team in handling issues.
 Provides customer support and update the status of shipment on client tool.
 Follow-up and track on each shipment details.
 Make soft Calls, Email & Chat to trace the Shipment.
 Provides all Back-office support tasks like sending and receiving mails.

SKILL SETS:

 Operating System : Windows 7/10, Linux.

 Microsoft Office : MS Word, Excel, PowerPoint.
 Mailing tool : Microsoft Outlook.

AADEMIC QUALIFICATION:

Bachelor of Electronics Engineering, from University of Pune.

ACHIEVEMENTS:

 AutoCAD certification from Access-CADD, Nashik.

 IETE, Participation in Quiz Competition conducted at MET’s IOE, Nashik.

Page 1
PERSONAL INFORMATION:

Hobbies:
 Playing video games.
 Watching movies.

Strengths:
 Good Observer.
 Quick learner.
 Hardworking and persistent with good communication skills.
 Capable of working in team or individually and take up responsibility.

DECLARATION:

I hereby declare that the above information provided by me is true to the best of my
knowledge and beliefs.

DATE:

PLACE: Pune.

(VAIBHAV ANIL GANGAVANE)

Page 2