Curriculum Vitae

Deepak Kamal Paswan

E-Mail: deepak.pn@outlook.com
Contact no. : 9967572761/9699046310

CAREER OBJECTIVE: -

Looking for challenging job where I can utilize my talent and knowledge. I want to learn from the
organization and grow with organization.

ACADEMIC CREDENTIALS :-

QUALIFICATION YEAR UNIVERSITY/BOARD INSTITUTE PERCENTAGE

Rajiv Gandhi College
Bachelor of Science 2014-17 Mumbai University of Arts, Commerce 56.96%
(Computer Science) and Science, Vashi,
Navi Mumbai.
Maharshtra State Sainath Junior
HSC 2012-14 Board College, Vashi, Navi 52.00%
Mumbai.
Maharshtra State Sainath Hindi High
SSC 2011-12 Board School, Vashi, Navi 63.82%
Mumbai

WORK EXPERIENCE :-

• Currently working with Precision Techserve Pvt.Ltd. As System Support Engineer From 2.8
Years
• Also i work with iQor Global Services India Pvt.Ltd as a Trainee Engineer
Currently Job Details and Profile :-

• Working as client site Bajaj Allianz General Insurance Co.Ltd Mumbai (sion) as System
Engineer.
• Handling the all Bajaj Allianz VIP Users ( Mails issue handles, their technical issue).
• Prioritizing trouble calls and following up to ensure resolution .
• Installation and troubleshooting of Microsoft Outlook and Office 365.
• Connecting Video Conferencing Unit.
• Configuration and troubleshooting of printer , scanner, Barcode machine.
• Co-ordination with customers through mail, phone, chat on MS Team, handling issue over
phone.
• Taking remote of system through VNC, Anydesk, teamVeiver, Mstsc.
• Installing the Microsoft, adobe related software and activation of them with Microsoft i.e
Microsoft office etc.
• Troubleshooting and Intallation of various Operating System like, Windows 7, Windows 8,
Windows 10.
• Installation and Configuration of Antivirus like Symantec, Apex Trend Micro Security Agent,
McAfee.
• Installation of printer with sharing , scanner other hardware and troubleshooting of devices.
• Keep to learn new technologies & good team player .
 Curriculum Vitae
HARDWARE AND SOFTWARE RELATED PROBLEM :-
• O.S formatting, O.S upgradation with all user data backup and all basic s/w installation.
• Laptop/Desktop configuration , user configuration and allocation.
• Bitlocker encryption and decryption.
• Antivirus installation , update.
• SCCM Client installation and update.
• Handling ticketing tool portal and office mails.
• Printer cartridge issue, paper jam, not getting print, not scanning on mail.
• Kodak scanner installation, Barcode machine.
• VC room handling.
• Knowledge on orgnization website portals, programs.
• Check user domain password expiry date and id lock, web id lock issue.
• Check Any hardware issue in Desktop/Laptop.
• Lan, wifi, Network issue

SUPPORT ON APPLICATION :-

• VNC (citrix gateway application)

• Ultra VNC, Any Desk, Team viewer, Mstsc.
• Microsoft office 2013 and office 365.
• Outlook mail application.
• Microsoft Teams.
• Skillsity App.
• Google Chrome, Internet Explorer, Mozilla Firefox.
• Adobe Reader, Flash Player.
• 7Zip, Java 7.40, 8.1.
• Forcepoint One Endpoint.
• Antivirus – Symantec, Apex Trend Micro.

PERSONAL SKILLS :-

• Eagerness to learn new things.

• Leadership qualities.
• Learner focused.
• Puntual and Honest.
• Hardworking and confident.

PERSONAL DETAILS :-

Full Name : Deepak Kamal Paswan

Date Of Birth : 21 Jan 1995
Command on Languages : Hindi, English, Marathi
Residence Address : House no. - 201 , Siddhi Apartment , Rankar Ali
Gunali Talab , Ghansoli Gaon, Navi Mumbai,
Pin Code - 400701.

ACKNOWLEDGEMENT :-

I do here by declare that particulars of information and facts started above are true, correct and
complete to the best of my knowledge and belief.