RESUME

GAJENDRA SONI
Mob: +91-9910891061
Email: ggajendersoni@gmail.com

OBJECTIVE

Challenging and an enduring career in a well-established company that will effectively

utilize my organizational, creative skills and experience, where a wider scope of my abilities
and qualifications would be enhanced to better achieve assigned goals and objectives.
CAREER EXPERIENCE

➢ Experience in Planning, Implementing, Troubleshooting, and Supporting.

➢ Troubleshooting for client/server and peer-to-peer networks.
➢ Hands on experience in installing various software, operating systems, tools like
MS Outlook, MS office, etc.
➢ Experience in troubleshooting and supporting PC hardware and software.
➢ Thorough knowledge in operating systems like Windows XP, Vista, Windows 7,
Windows 8, & Windows 10, Windows 2003 & 2008 Servers.
➢ Excellent analytical, problem solving and organizational abilities.
➢ Effective communications, presentation and collaboration skills.
➢ Highly goal-oriented, self-motivated and constantly building industry knowledge.

STRENGTH

➢ Well versed with server configurations like Active Directory, DNS, DHCP, Web
Server, Proxy Server and File Sharing, also efficient in System & Network
Administration tasks and Trouble Shooting.
➢ Strive to always promote high quality, results-driven, prompt, and professional
service and support.
➢ Assist customers with hardware and software problems, troubleshooting and
resolving a wide variety of performance problems.
➢ Knowledge of PC software/hardware compatibility specializing in various Linux
& Windows Distributions.
TECHNICAL SKILLS

Operating Systems: Windows XP, Windows7, 8,10 &,11, Windows 2003/2008/2012 Servers &
Linux.
Software: VMware, Oracle Virtual Box, Microsoft Office, etc.

Hardware:

➢ Trouble Shooting, Configuration, assembling, Maintenance, Installations etc.

➢ Installing, Supporting & Troubleshooting Firewall Devices.
➢ Installing, Supporting & Troubleshooting NComputing Devices.
➢ LAN Maintenance and Trouble Shooting.
➢ Support to software groups regarding Installations, Connection, and Configurations etc.

Networking:

➢ LAN WAN concepts, routing and switching, configuring Web Server.

➢ Well versed with Network protocols: TCP/IP and subnetting.
➢ Familiar with network cabling.
➢ Familiar with Active Directory, DNS, DHCP, & Web Server.
➢ Routing Protocols: RIP, IGRP, EIGRP and OSPF.

WORK EXPERIENCE

➢ IT Support Engineer- M/s Virgo Soft. Ltd. from- 24 Jan. 2012 to 29 Dec. 2012.

RESPONSIBILITIES

➢ Provide Technical Support on Issues with Connectivity.

➢ Installation & Up gradation of Operating system.
➢ Handling all Network Printers, Laptops and Desktop related problems.

WORK EXPERIENCE

➢ Desktop & Network Support Engineer- Sahibabad Medicare Center from- 15 Mar. 2013
to 30 Apr. 2020.

RESPONSIBILITIES

➢ Provide Technical Support on Issues with Network Connectivity.

➢ Installation & Up gradation of Operating system & HMS Software.
➢ Handling and Troubleshooting all Network Printers, Laptops and Desktop related
problems.
➢ Support remote users over phone or by taking remote control of the system.
➢ Establishing new lab and designing the networks.
➢ Resolving Errors with Graphic User Interface.
➢ Conducting inspection of problems of pre-treatment and rendering technical support
to the departments.
WORK EXPERIENCE

➢ Technical Support Engineer- NetxGate Security Solutions from- 05 Mar 2021 to till date.

RESPONSIBILITIES

➢ Installing New Firewall devices with fresh configuration on client side.

➢ Provide Technical Support on Issues with Firewall Devices.

➢ Configuring Static/Multicast/Policy Routing, ILLB, wan link load balancer, DNS

security, MAC IP binding etc.

➢ Configure Filter rules, Geo IP filter and Port forwarding, lease management etc.

➢ Create and configure SSL VPN Server and Client, IPsec VPN, PPTP VPN.

➢ Create and configure User group rules, Hotspot management Rules and plan.
➢ Providing immediate service support to the client systems for resolving their issues and
complaints in compliance with the preset guidelines and rules.
➢ Ensuring high level quality of maintenance service for increasing the management
Satisfaction Index.
➢ Resolving Firewall Errors with Graphic User Interface.
➢ Conducting inspection of problems of pre-treatment and rendering technical support
to the departments.

Taking backups from servers

EDUCATION

➢ Post Graduated in M.A.(History) in 2020.

(From Swami Vivekanand Subharti University, Meerut, India)

➢ Graduated in B.A. Program in 2018.

(From University of Delhi, Delhi, India)

➢ Sr. Secondary School in 2010.

(From C.B.S.E., New Delhi, India)

➢ Higher Secondary Education in 2008.

(From C.B.S.E., New Delhi, India)

TECHNICAL QUALIFICATION

➢ Diploma in Advance Networking in MCSE, MCITP, CCNA, RHCE.

(From HCL career development Center, Sahibabad U.P. India)

➢ Diploma in Computer Hardware & Computer Application.

(From HCIT Computer Education, Sahibabad U.P. India)
 PERSONAL DETAILS

Date of Birth : 20th May 1993

Nationality : Indian.
Religion : Hindu.
Marital Status : Single.
Languages Known : Hindi, English.
Address :
172/3 Indira Colony Sahibabad, Ghaziabad, U.P. 201005.

DECLARATION

I assure that if I get a chance to serve company, I shall be contributing there working and my
contribution shall be amongst the best.

I hereby declare that the above furnished details are true the best of my knowledge.

GAJENDRA SONI
NEW DELHI, INDIA