MANITKUMAR

Noida • +91 8384065881

Manitkumar095@gmail.com

I want to secure a challenging position that allows me to get perfection in the field of IT. So, I want to work with a
progressive organization where I can utilize my knowledge & and skills for the mutual growth of the company &
and me.

SUMMARY
COFORGE Greater Noida, India
Software Engineer Dec 2020-Present

PERSONAL PROFILE
• A result-oriented professional with 3+ years of experience.
• Proactive self-starter with a track record of initiative, personal responsibility, ownership of,
work, and a reputation for removing obstacles and making things happen.
• Good experience in monitoring tools like AppDynamics, Datadog, and Core Point.
• Proficient in the configuration of dashboards and alerts based on the requirements in
AppDynamics.
• Dashboard & Report Publish, KPI Performance & Process Improvement through Regular
feedback from the concerned team.
• Professional with extensive experience in Alarm Monitoring, Email-alert monitoring, and
Network Management Systems.
• Having good knowledge of AppDynamics configuration for new applications.
• Basic concept of Linux shell scripting.
• Worked experience in AD and System troubleshooting.
• Having good knowledge of Alert configuration in Azure Monitor.
• Expert in Preparing Customized Reports.
• Review the SLA performance & and recommend any service improvement plans, if required.

EXPERIENCE
JUNE 2021-PRESENT
NOC ENGINEER, COFORGE
LTD. CLIENT-RI
• Daily Health check-up and smoke tests of Network IPs, Job Status on SQL, and client
application.
• 24*7 real-time server and application monitoring using AppDynamics and Datadog.
• Monitoring Tool - AppDynamics, Datadog, Core Point, and custom monitoring script.
• End-to-end application errors and performance monitoring using the AppDynamics tool.
• Good working experience in integrating applications into AppDynamics monitoring platforms.
• Proficient in configuring AppDynamics alerts for critical application monitoring.
• Proficient in configuring Dashboard in AppDynamics based on monitoring requirements.
• Proactive Monitoring status of Different Channels and preparing Reports Accordingly.
• Email alert Monitoring: Proficient in Handling and Triaging alerts.
• Implementing custom script for monitoring based on client requirements.
• Validate Incident & Major Incident: Validate Incidents & and major incidents as per the process
agreed with the customer & and management.
 • Coordinate incident resolution: Engage a variety of support teams in a coordinated effort
to resolve the Incident. Facilitate efforts to resolve incidents.
• Bridge Management: To communicate with the Ops team and support team members by
initiating bridge calls.
• Escalate issues for resolution: Escalate issues to resolve, avoid reoccurrence, or close problems
by finding the RCA of the issue.
• Fulfil commitments to the client: Accept responsibility and perform to established service
levels consistent with client commitments.

DEC 2020 - JUNE 2021

ASSOCIATE IT-OPERATION, COFORGE LTD.
CLIENT-RI
• Incident management.
• Troubleshooting on customer's system issue.
• Providing 1st level of support for the client application issue.
• Create/reset the Root password for the user.
• Handling high priority incident
• Responsible for creating bridge calls.

APPLICATION/TOOL

• Ticketing Tool: Service Now

• Monitoring Tools: AppDynamics, Datadog, and Corepoint.
• Remote Access Tool: RDP, Putty, and Citrix

CERTIFICATION/CLASSROOM TRAINING/INTERNSHIP
• Google Cloud Certified
Associate Certificate Number:
pP36at
Issue Date: Nov 2022
Expiration Date: Dec 2025

• Microsoft Certified: Azure Administrator Associate

Certificate Number: H945-8437
Issue Date: Aug 2021
Expiration Date: Sep 2022

• CCNA-Security from Training Basket, Noida

Certificate Number: TBN/6W /6570
Year: May 2019
Duration: 3 Months

• CCNA- Routing and Switching from Training Basket, Noida

Certificate Number: TBN/6W/6185
Year: July 2018
Duration: 3 months
 2

SKILLS
• Operating System - Windows, Linux

• Monitoring Tools - AppDynamics, Datadog Core point, Azure Monitor.

• Language - JAVA core, C, C++, Python, and PowerShell
• Office Tools - Complete MS Office
• Networking- Routing and Switching Protocols, VLAN, DNS, DHCP, and VPN configuration.
□ Firewall -ACL, Zone based firewall, Netting, Patting, and Failover configuration.

PROFESSIONAL SKILLS
• Team player and able to build and maintain relationships with other concerned departments.
• Flexible to change and open to constructive feedback.
• Ability to multitask time-critical tasks while maintaining the highest levels of quality.

EDUCATION
• Bachelor of Technology, Computer Science, and Engineering- 2020 Mahatma Gandhi collage of
Engineering and Technology, AKTU University

• 10+2th, PCM- 2015

Govt boys ser. Sec. school, CBSE

• l0th-2013
Govt boys ser. Sec. school, CBSE

PERSONAL DETAILS
□ Name
Manit Kumar
□ Gender Male
□ Status Unmarried
□ Date of Birth - May 5th, 1998
□ Language Known - English and Hindi

DECLARATION
I hereby declare that all the information furnished above is true to the best of my knowledge and belief.

(Manit Kumar)