Professional Documents
Culture Documents
Advertising and Sales Promotion Activiti
Advertising and Sales Promotion Activiti
Page No.
Part – A 1-28
Executive summary 1
Introduction of cement 3
Organization profile 11
Organization structure 19
Part – B 29-38
Research methodology 30
Topic of the study 32
Objectives 33
Purpose of the study 34
Scope of the study 33
Limitations 36
Data collection method 38
Part – C 39-71
Data analysis & interpretation 40
Findings 64
Suggestions 69
Conclusion 71
Part – D 72-82
Annexure 73
Questionnaire 77
Bibliography 82
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EXECUTIVE SUMMARY
Shri keshav cements & infra ltd is one of the leading manufacturer of cement
industry in Kaladgi, Bagalkot District. It is a public limited company incorporated in the
year 1993. formerly it was known as “Katwa Udyog Limited”. The companies shares are
are actively traded in Mumbai stock Exchange(BSE). The company manufactures 43 &
53 Grade Ordinary Portland Cement.
The study will enhance my knowledge about how the advertising & sales
promotion activities plays a very vital role in Cement industry to attract the customers &
increase the sales of the company. what competitive Advertising & sales promotion
strategies should the company adopt to beat the competitors.
OBJECTIVES:
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Here are some of the findings for the objectives given above which will be
very useful to the company; I found from secondary data that “Trade shows, Trade
allowances & Contents & Incentives” & “Wall paintings & Print Media” these are
Advertisement & sales promotion Activities adopted by Keshav cements. It is found
that only 54% of the respondents are Aware of the Keshav Cements brand & 46% of
them are not Aware of the Keshav Cements brand. 86% of the respondents says that
Advertising plays a very vital role in purchasing competitors brand cement. it is very
effective while purchasing competitors brand cement. It is found that 80% of the
respondents are come to know about the competitors brand through the sources of
Advertisement,17% through Sales person. It is found that 58% of the respondents
seek Discounts/offers from the competitors brand, & 27% of the respondents seeks
Price offs. It is found that 80% &10% of the respondents look after Quality, Easily
availability while purchasing competitors brand cement.
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INTRODUCTION OF CEMENT
Cement is a chemical compound existing of lime stone or chalk, clay, sand, &
gypsum to form the end product we know as cement. Cement used in construction are
characterized as “hydraulic & non hydraulic” cement. Cement is mainly used in the
production of ‘mortar & concrete’- the bonding of natural or artificial aggregates to form
a strong building material which is durable in the face of normal environmental effects.
Cement should not be confused with ‘concrete’ as the term cement explicitly refers to the
dry powder substance. Upon the addition of water & or additives the cement mixture is
referred to as concrete, especially if aggregates have been added.
It is uncertain where it was first discovered the hydrate & non hydraulic cement,
but concrete made from such mixtures was first used on a large scale by “Roman
Engineers”. In the 18th century a big effort started in Europe to understand why some
limes possess hydraulic properties. ‘John smeaton’ often referred to as ‘Father of Civil
Engineering in England’ concentrated his work in this field. ‘James parker’ in the 1780s,
founded the ‘Natural cement’ made by burning septaria. The invention of ‘port land
cement’ is generally credited to ‘Joseph Aspedin’ an English bricklayer in 1824.
In 1838 a young chemical Engineer ‘Isac Johnson’ burned the cement raw
material at high temperature until the mass was nearly vertified producing the ‘modern
Portland cement’. The German chemist ‘Wilhelm michaelis’ proposed the establishment
of cement standards in 1875. the use of concrete in construction grew rapidly from 1850
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onwards, & was soon the dominant use for cements. Thus Portland cement began its
predominant role.
Types of cement:
1) Portland cement
2) Portland cement blends
Portland blast furnace cement
Portland fly ash cement
Portland pozzolan cement
Portland silica fume cement
Masonry cements
Expansive cements
White blended cements
Colored cements
Very finely ground cements
3) Non Portland hydraulic cements
Pozzolan-lime cements
Slag-lime cements
Super sulfated cements
Calcium aluminate cement
Calcium sulfo aluminate cement
Natural cement
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.
Cement is an essential component of infrastructure development & most
important input of construction industry, particularly in the government’s
infrastructure & housing programs, which are necessary for the country’s socioeconomic
growth & development. It is also the second most consumed material on the planet. The
Indian cement industry is the second largest producer of cement in the world just behind
China, but ahead of the United States & Japan. It is consented to be a core sector
accounting for approximately 1.3% of GDP & employing over 0.14 million people. Also
the industry is a significant contributor to the revenue collected by both the central &
state governments through excise & sales taxes.
The problem of supply outstripping demand was significant in early period of the
industry. This was followed by a price war between the producers where they resorted to
cutting down of prices & selling at below production cost.
It was then when the government of India intervened into the market &
referred the cement industry to the Tariff Board. All these events resulted in formation of
Indian Cement Manufacturers’ Association in 1925 whose main function was to regulate
prices in the industry. In 1927, Concrete Association of India was formed whose two
main objectives were to educate public about the use of cement & to play an active role
in popularizing Indian cement. The next step in the direction of rescuing cement industry
was the formation of Cement Marketing Company of India Limited in 1930 to promote &
control the sale & distribution of cement at regulated prices.
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In 1936, eleven companies, except Sone Valley Portland Cement Company
Limited, merged to form Associated Cement Company Limited (ACC). In 1937, Dalmiya
Jain Group set up five factories with installed capacity of 575000 tonnes & ACC added
four more plants.
Thus, controlled price did not reflect the true economic cost, & profit margins
reduced increasingly, preventing essential investments in capacity & production
expansion. A permit system introduced by 14 states & union territories in the period
comprised direct control over public distribution of cement to ensure fair supplies to
priority sectors. However, the system resulted in artificial shortages, extensive black
marketing & corruption in the civil supply departments of the government.
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The system of price control was accompanied by a policy of freight pooling. The
price control fixed a uniform price according to estimated production costs at which
cement was required to be sold all over the country. This freight pooling system promoted
equal industrial development all over the country. It supported regional dispersion.
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liberalization. By removing all controls on the cement sector the government hoped to
accelerate growth & induce further modernization & expansion investments. It was after
this decontrol that the Indian cement industry moved towards globalization, with
increasing emphasis on the exports. The expansion of the industry was evident after the
decontrol where capacity as well as production increased many fold. Growth was seen
from 91 plants and 43 million tonnes of production in 1989-90 boosting to 132 plants &
161.66 million tonnes production in 2006-07 (CMA 2007). Total capacity utilization for
the industry has also increased from 78% to 91% during the same period.
Hence, the history of the Indian cement industry indicates the role of
government played in influencing the twists & turns in the industry. It might be
noted that government interventions have been a mix of fiscal instruments & direct
control on production, pricing & distribution on the one hand & technological
intervention through government promoted research institutions on the other hand.
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Capacity (Million tonne) Utilization(%) (Lakh tonne) Consumption
(Million tonne) (Kg.)
1995-96 97.25 69.57 71.54 15.70 72
1996-97 105.25 76.22 72.42 19.70 78
1997-98 109.30 83.16 76.08 26.80 82
1998-99 118.97 87.91 73.89 20.60 85
1999-00 119.10 100.45 84.34 19.50 97
2000-01 130.40 97.61 74.85 31.50 99
2001-02 146.13 108.40 74.18 33.80 97
2002-03 151.17 116.35 76.97 34.70 106
2003-04 157.48 123.50 78.42 33.63 110
2004-05 164.69 133.57 81.10 40.71 115
2005-06 160.24 141.81 88.50 60.07 125
2006-07 165.22 155.31 94.00 58.70 136
Regional Concentration
Cement, being a bulk commodity, is freight intensive & transporting cement
over long distances can prove to be uneconomical. This has resulted in cement being
largely a regional play with the industry divided into five main regions, viz., North,
South, West, East & the Central region. Until 1999-2000, Indian was divided in only four
regions; centre came up only after that. Punjab, Rajasthan, Haryana & Himachal Pradesh
fall in northern region whereas Bihar, Jharkhand, Orrisa, West Bengal & Chattisgarh are
in eastern region. The west
comprises of Gujrat & Maharashta & the central region has Uttar Pradesh & MP, thus
leaving AP, Tamil Nadu, Kerala & Karnataka for southern region.
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2003-04 18.10 15.28 20.00 31.70 14.93 100.00
2004-05 18.00 14.95 19.13 31.64 16.28 100.00
2005-06 20.92 14.14 17.58 31.65 15.71 100.00
2006-07 20.62 14.18 17.54 32.22 15.44 100.00
The booming demand for cement, both in India & abroad, has attracted
global majors to India. In 2005-06, four of the top-5 cement companies in the world
entered India through mergers, acquisitions, joint ventures or greenfield
projects. The consolidation witnessed in the industry in recent times has resulted in two
crucial domestic deals. First being the de-merger of L&T’s cement (renamed as Ultratech
Cement Ltd.) division & its acquisition by Grasim. The other consolidation effort was
seen when Gujarat Ambuja acquired 14.4% stake in ACC in 2000 (India Infoline 2003).
Following this Holcim took a big stake in ACC in the year 2005. Thus, the top two
groups in the industry, Aditya Birla Group (Grasim & Ultratech Cements Ltd. combine)
& Holcim Group (Ambuja Cements Ltd. - ACC Ltd. combine) now control more than 45
% of total capacity in the country.
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Prism Cement Ltd
Madras Cements Ltd
Birla Corporation Ltd
Dalmia Cement (Bharat) Ltd
Shree Cement Ltd
J K Cement Ltd
Chettinad Cement Corpn. Ltd.
Century Textiles & Inds. Ltd
Sanghi Industries Ltd.
J K Lakshmi Cement Ltd.
Binani Cement Ltd
O C L India Ltd.
The 207.81-million tonne cement industry in the country has witnessed “good
growth”, despite a tumultuous financial year across most industry verticals. Cement
consumption in the current year grew by 8%, compared to 9% last year. Industry experts
say that given the current economic scenario, this growth is good.
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Cement dispatches (including exports) for the 11 months ended February 2009 were
at 162.89 million tonne, against 151.89 million tonne during the year-ago period. Of this,
exports contributed 2.86 milllion tonne, against 3.33 million tonne in the previous year.
“The first half of the current year was bad, owing to the export ban & high cost of
production, including a dip in prices. But it improved since from last November; it is
expected to continue into the first quarter of the next financial year as well,” Cement
manufacturers expect the industry to grow at 8% in the next financial year. Cement
dispatches during the past four consecutive months have seen a healthy growth; it
increased 11% year on year (y-o-y) in November, 12% y-o-y in December, 8.26% in
January and 8.73% in February respectively.
Meanwhile, the April ‘08 to February ‘09 period saw a 9.51 million tonne increase in
cement capacities across the country, against 7.89 million tonne in the same period last
year. With demand increasing across the country, cement prices are also firming up.
This shows that despite of recession there is a growth in the cement industries in
India. Where infrastructure is in boom.
ORGANIZATION PROFILE
COMPANY INFORMATION
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Adress S.No. 346 Kaladgi, Dist- Bagalkot- 587313
BACKGROUND
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Shri Keshav Cement & Infra. Ltd. (KCIL) is Public limited Company
incorporated in the year 1993 to manufacture 43 grade & 53 grade Ordinary Portland
Cement. We went into Public during 1995. The company raised capital via IPO during
1995 to raise capital of 512.42 lakhs which was over subscribed by 12 times. The stocks
are actively traded in Mumbai Stock Exchange. The company has posted profits since
inception.
Presently our “Jyoti Gold & Jyoti Power” cement brands are very popular in
the cement market. & now we are marketing as “Keshav cements” brand in the market.
We supply our cement in North Karnataka, Goa & Maharashtra.
INTRODUCTION
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Shri H.D.Katwa & Katwa family from Belgaum have proposed to establish a 150
TPD mini cement plant based on vertical shaft kiln technology at “Kaladgi” village
Bagalkot district for this purpose the promoters incorporated a company in the name of
Shri Keshav Cements & Infra Ltd with request of companies in Karnataka. It is registered
under the companies act 1956 in the year 17th march 1993.
There are five Directors & promoters they are:
1. Shri H.D.Katwa (Chairman)
2. Shri Venkatesh H. Katwa (vice chairman)
3. Shri Vilas H. Katwa (Managing Director)
4. Smt. N H Katwa (Director)
5. Shri Deepak H. Katwa (Director)
Shri Venkatesh H Katwa, a graduate MBA from the University of Oklahoma, USA, is
having wide experience in Cement industry, International business & Health Care service
automations. After returning from USA in 1997, he took up his responsibility of
Executive Director at KCIL. He later moved to promote Katwa Infotech Limited, a ITES
serving medical & health care industry in USA. He established business development
office in USA which is growing over 120% every year. Under his leadership, Katwa
Infotech Limited has earned a respectable image & has been awarded as the highest &
best exporter in north Karnataka since the award has been designated for last three
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consecutive years. The company with over 250 associates is growing rapidly & looking
for over 100% growth this year too. Mr. Venkatesh is the Vice-Chairman at KCIL &
working on executing projects of expansion & setting up of power project.
Shri Vilas Katwa, a graduate MBA from the University of Massachusetts, Boston stared
his career in Information technology working as the chief systems engineer, in
McCormack Institute of Public Affairs at U-Mass Boston. On returning to India, he
joined at the Jt. Managing Director. As he gained experience in cement manufacturing he
initiated many IT drives that gave good control over the production, quality &
management parameters.rs. Also being an engineer in Industrial & Production discipline,
he has initiated many policies & systems that boosted production to its maximum
capacity. He is now the managing director of the company and handles all the affairs He
is currently working on operation to improve the product/services while reducing the cost
by utilizing instrumentation techniques. One of the production facilities is completely
electronically controlled making it the first production facility with such high level of
automation in its category.
Shri Deepak Katwa, is a graduate MBA from the University of Okalhoma, United
States, Having a very good commercial background he has made a very important
contribution towards the finance and operations divisions of the company as well as the
IT company that our group has established. It is during his time that the company
continued to get three consecutive awards as the best exporter in North Karnataka for the
IT division. His specialties are public relations, finance, operations & management. He is
actively involved in settings up of the power plant to reduce the overall power cost for the
cement plant.
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1994. The capacity of the plant was gradually increased year after year to reach 600 TPD.
The recent acquisition has added 300 TPD to the existing capacity. The company is
undertaking an expansion project to increase the output to 3000 TPD which is One
million TPA. On the financial side the company is confident to achieve 100% growth in
FY-08 and 400% in FY-09 owing to the recent acquisition and recently concluded
expansion plans.
Mission Statement
To manufacture high quality Portland cement & help our society to build strong &
Durable structures in every village & cities. We will make our cement available at least
possible price through constant application of state-of-art technologies, efficient
management of resources & adoption of indigenous transportation system.
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steel friendly alkali cement, as well as a super high strength OPC cement. we do not
add Slag or Ash.
Following are the specialities:
1. Premium quality graded OPC cement
2. Double benefit quality
3. No Ash or Slag in the cement
4. Absolutely Crackless construction are possible
5. High resistant to chemical attacks. Protects steel from corprosion
6. All types of construction materials can be used along with keshav cements
7. Excellent workability when plastering giving an aesthetic outlook to the
surface
8. cement is especially designed for aggressive & corrosive climatic conditions
of Goa, Karnataka & Maharashtra
9. cement is available at low cost to the customers because of local
manufacturing & indigenous transportation system.
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ORGANIZATION STRUCTURE
Chairman
Board of Directors
Managing Director
Technical Director
General Manager
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Helper
Functional Analysis
Engineering Department:
It is the primary & functional department in the factory. There are four sections
inside the factory premises where all engineering works will takes place, they are:
Weigh Bridge section
Vehicle section
Workshop section
Electrical section
Weigh Bridge Section :
In this section weight age of vehicle & raw material is determined by weigh
bridge. The main function of this section is to measure the weight age of the raw
materials like; lime stone, coke, breeze, clay etc. this section is controlled by the security
persons, but maintaining of books regarding this section are controlled by Vehicle- in
charge.
Vehicle Section:
This is sub section of the Engineering department. It is controlled by the Vehicle – in
charge.
The factory owns:
10 Tippers
68 trucks
2 GCB (Ground Material Carry Vehicle)
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Total 80 vehicles
The main function of this section is to control all vehicles & service centers & diesel
bunk.
Electrical Section:
The Electrical section contains 10 workers & they are all technically skilled persons.
It is controlled by the electrical – in charge. The Electricity required for the factory is
1650 KW. The Electricity department contains one Diesel Generator. One Generator is
having capacity of 500 kw. In case of power supply break down the section – in charge
puts on of the Generator on. The main function of this department is to supply the
required power continuously during the production.
Marketing Department:
Presently the cement brands “JYOTI POWER” & “JYOTI GOLD” are very
popular in the regional cement market. Company supplies in North Karnataka,
North/South Canara, Goa and some parts of Maharashtra. A new brand with name
“Keshav Cement” is launched on Jan 4th 2008. This brand will reach bigger markets like
Bangalore, Pune & Mumbai. Currently due to aggressive marketing and using innovative
techniques, the brand ‘Keshav Cement’ is being sold at premium prices & reached North
Karnataka & South Maharastra. Due to capacity limitations the company is not able to
supply to the bigger markets such as Pune, Mumbai & Bangalore. With the additional
capacities added, the company is in a better position to supply to such bigger markets
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utilizing over 90% of the capacity. There was a commitment from store & purchase
department of Karnataka for procurement of 1000 mt pm of cement from the unit, but the
company could not supply due to its local market demand.
Since there are no cement plants in Goa & near by Maharashtra area like;
Kolhapur, Satara, Sangli district, the company has potential market in these areas. Since
the promoters already have their own Trucks & Tippers & proposed to include additional
fleet with loaders, it is felt that the company will not face any difficulty in both
procurement of raw material & supply of cement in the market. With this arrangement the
company will have an edge over other companies as for as selling price is concerned.
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Trade Shows: it is a forum where manufacturers can display their products to
current as well as prospective buyers.
It will be carried out mainly by the Management Personnel, once in six
months. These are the details of the Trade Shows done by the keshav cements:
Technical Meet
Place Month
Aminagad – March 2008
Jamkhandi – November 2008
Bilagi – December 2008
Gaddankeri cross – October 2008
Contests & Incentives: it is developed to stimulate greater selling effort & support
from seller management or sales personnel, it is directed sales persons,
wholesalers, & distributors. For Example; prizes such as Trips or valuable
merchandise as rewards for meeting sales quotas or other goals.
Golden Scheme:
30 Tonnes cement for continuous 3 Months – 5 gm Gold
65 Tonnes cement for continuous 3 Months – 10 gm Gold
115 Tonnes cement for continuous 3 Months – 20 gm Gold
1000 Tonnes Cements purchased Rs 5 to 7 off
Trips for 3 to 4 days to kerala
Trips for 1 week any where in India
Advertisements:
Wall Paintings
Print Media like; Newspapers(Vijay Karnataka & Deccan Herald)
Hoardings
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Accounts Department:
The Keshav Cements & infra ltd has maintained a separate department for the
purpose of Accounting. The company has installed computers for the purpose of
Accounting period of the company from 1st April to 31st March.
The Accounting mainly deals with payment mode, cash receipts, salary paid
& other miscellaneous receipts & payments.
Manufacturing Department:
The type of Manufacturing operations to produce the cement is continuous
production process. The company manufacture mainly two types of cement they are
43 & 53 Grade. Inputs i.e. Raw materials which is used to produce the cement area:
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PRODUCTION PROCESS
Raw Material
Crusher
Belt Conveyor
Raw Mill
Grinding
Blending Silo
Burning 1400 C
Clinker
Gypsum
Hopper Hopper
Belt Conveyor
Cement Mill
Cement Silo
Packaging
Loading
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Raw Materials used:
Lime stone 73%
Clay 13%
Coke Breeze 10%
Iron ore 1%
Gypsum 3%
Environmental protection:
There are four section in the plant. In each section suitable pollution control
equipments are installed. Well experienced environmental engineers design these
pollution control equipments since the dust burden is deferred in each section.
For Example; in a hammer mill section during the crushing of limestone dust is
generated it is filtered through Nil one back fitters with electronic device. We have
provided dust collection systems with automatic operations by the dolomite valves.
R&D Department:
The company has its separate R&D Department where all the tests are made &
strive to maintain the quality of the cement. it has a Laboratory where all these activities
are carried out.
Laboratory: At the time of mixing lime stone, coke breeze, clay & iron ore, some
adjustments are to be made, it will be made as per the directions of the laboratory. It is
classified into two parts they are:
1. Chemical lab
2. Physical lab
Chemical lab:
This is one of the important section as the body of the production process. It is also
called as quality control section, it is headed by the chief Chemist. The main function of
the lab is to find out the CAO & loss of ignition of material & chemical analysis of the
cement clinkers, Gypsum, & other Raw materials.
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The equipments used in chemical lab are:
Electrical Balance
Blains Separator
Physical Balance
Oven
Water Bath Machine
Physical lab:
This is another section as body of the production process, it is also headed by chief
Chemist. The main function of the physical lab is to find the residue strength of the
finished cement. the equipments used in the physical lab are:
Trading cat apparatus
Vibrating machine
Strength machine
Humidity chamber
HR Department
Here Personnel Manager is the head in the Department. Personnel Department is
usually doing Record keeping & Responding demand & giving suggestions to the line
managers about how a subordinate should develop. & solving the employees problem &
giving trainings & favourable work conditions.
Welfare Facilities provided by the organization:
1. Canteen
2. Hospital
3. Bonus
4. Rest Room
5. Play Ground
6. Safety Measures
Dress
Gloves
Gum Boots
Goggles & Masks
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The above facilities are provided to labours, Employees & Staff members. In addition to
the above facilities the Employees are provided with Quarters facility.
Each shift contains 60 to 70 workers. This section Maintains various Registers & also
shows about the workers working hours & performance. It also maintains discipline of
the worker, Dress, Neatness, Workers In & out. They various Registers are as follows:
Attendance Register
Salary Register
Leave Register
Absence Register
Employee record Register
Security:
This is the sub section under the time section of the Administrative Department.
The section has a security Guard i.e. 8+1, it means there are 8 Guards & 1 security
officer. The main function of the security is controlling the incoming & out going
Vehicles, workers & visitors.
The register that are mentioned by the security officer are:
Inward Register
Outward Register
Visitors Register
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RESEARCH METHODOLOGY
Research Design:
Data Source:
Primary Data
Secondary Data
Research Approach:
Survey Method
Field Study:
Personal Interview
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SAMPLING
Sampling Method:
Sampling Element:
Sampling Unit:
Sample Size:
100
Sampling Extent:
Bagalkot
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Topic Of The Study:
Problem Definition
Management Problem
“As it is a cement industry the company wants to know whether the Advertising & Sales
promotion activities plays a vital role to boost the sales in Local market (Bagalkot) also,
where people might knowing the brand”.
Research Problem
Derived from the management problem
“A study on Advertising & Sales promotion activities adopted by Keshav Cements in
Bagalkot city”.
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OBJECTIVES:
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Purpose Of The Study
The main purpose of the study is to the awareness level of the brand
The Study will help us to know the effectiveness of advertisement & sales
promotion activities on the customers
The study will help the company to set strategies for the Bagalkot city &
emphasize on their weaknesses & threats
The brand image of various competitors will be known. The company can know
where their competitors stands in the minds of the people
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Scope Of The Study
The study covers Dealers, Engineers, Contractors & Masons. We had chosen this
topic because it will help us to know the Quality, Awareness level & brand image of the
company through the respondents. It will help the company to know the factors that
influence customers to purchase the cement.
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Limitations Of The Study
The sample was chosen randomly which might not be the actual representatives of
the total population, due to which there may be an error
Information is partially based on secondary data & hence authenticity of the study
can be visualized & is measurable
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DATA COLLECTION METHOD
Primary Data:
Secondary Data:
Measurement Technique:
Questionnaire
Analytical Technique:
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DATA ANALYSIS & INTERPRETATION
48% of the respondents use Ultratech cement & 25% of the respondents use
ACC cement & 21 % of the respondents use Bagalkot shakti, & 4% of them use Keshav
cements & 2% of them use other cements. It is interpreted as the following respondents
Engineers, Contractors, Dealers & Masons- prefer first Ultratech cement, then ACC
cement & Bagalkot Shakti & give last preference to Keshav cements & others.
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2. Parameters used to purchase Competitors brand cement
Frequency Percent
Contents
Quality 80 80.0
Reasonable Price 7 7.0
Discounts / Offers 3 3.0
Easily available 10 10.0
Total 100 100.0
80% of the respondents sees Quality while purchasing the particular brand
cement & 10% of them sees Easily availability of the cement, & 7% of the respondents
sees Reasonable Price & only 3% of the respondents sees Discounts/Offers. It is
interpreted that the following respondents Engineers, Contractors, Dealers & Masons –
purchase competitors Brand cement first by Quality as it is 80%, then Easily availability
as it is 10% & last they give preference to Reasonable price & Discounts & offers.
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3. Extra benefit seek from competitors brand on bulk purchase?
Frequency Percent
Contents
Yes 96 96.0
No 4 4.0
Total 100 100.0
96% of the respondents says that they get some Extra Benefit from Competitors
brand on bulk purchase, & only 4% of the respondents wont get the Extra Benefits from
the Competitors brand on bulk purchase. It is interpreted that the 96% of the customers
seek Extra benefits & only4% of the customers don’t seek any Extra benefit.
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4. Extra Benefits received from Competitors brand….
Frequency Percent
Contents
Not received 4 4.0
Dicount /Offers 58 58.0
Incentives 4 4.0
Trade allowance 7 7.0
Price offs 27 27.0
Total 100 100.0
58% of the respondents seek following Extra benefits Discounts/offers from the
Competitors brand, & 27% of the respondents seeks Price offs, 7% of the respondents
seek Trade allowance &, 4% of them gets Incentives. This shows that 58%, 27%, 7% of
the respondents receives Extra benefits like; Discounts/Offers from the competitors
brand, then price offs & last Trade allowance from the competitors brand.
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5. Are you satisfied by Schemes & offers provided by competitors brand
Frequency Percent
Contents
Yes 96 96.0
No 4 4.0
Total 100 100.0
96% of the respondents are satisfied with the schemes & offers competitors provides
to them & 4% of them are not satisfied with the schemes competitors provides to them. It
is interpreted as 96% of the respondents are satisfied with the schemes & offers
competitors brand provides to them & 4% of them are not satisfied with them.
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6. Sources from which competitors brand comes to know
Frequency Percent
Contents
Advertisement 80 80.0
Sales person 17 17.0
Friends/Relatives 3 3.0
Total 100 100.0
80% of the respondents are come to know about the competitors brand through
Advertisement, & 17% through Sales person, 3% from Friends/Relatives. This shows that
80% of the respondents come to know about the competitors brand from Advertisement
& 17% of them comes to know from Sales person..
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7. From which Advertisement competitors brand comes to know
Frequency Percent
Contents
Other source 20 20.0
TV Ads 48 48.0
Wall Paintings 24 24.0
Newspaper/Magazines 8 8.0
Total 100 100.0
48% of the respondents come to know about the competitors brand from Tv ads. 24%
of the respondents come to know about the competitors brand through Wall Paintings, &
8% of them from Newspaper/Magazines. This shows that 48%, 24%, 8% of the
respondents comes to know bout the competitors brand through Tv ads, then from wall
paintings, & last from newspaper/magazines.
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8. Competitors brand comes to know from which Tv ads
Frequency Percent
Contents
Other source 52 52.0
E tv kannada 1 1.0
Udaya tv 3 3.0
Star tv 28 28.0
Chandana tv 16 16.0
Total 100 100.0
28% of the respondents come to know from Star Tv, 16% from Chandana Tv, 3%
from Udaya Tv & 1% from ETv Kannada. This shows that 28% of the respondents come
to know from star tv, & 16% of them from chandana tv & last from uday tv & E tv
kannada.
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9. From Which Newspaper competitors brand will be known?
Frequency Percent
Contents
Other source 92 92.0
Vijay Karnataka 2 2.0
Prajavani 2 2.0
Times of India 2 2.0
Deccan Herald 2 2.0
Total 100 100.0
2% of the respondents come to know about the particular brand from Vijay
Karnataka, 2% from Prajavani, 2% from Times of India & 2% from Deccan Herald. this
shows that among the 8% of respondents all are equally distributed & come to know
about the particular brand. So it is clear from the above that the respondents comes to
know about the competitors brand from vijay Karnataka, prajavani, Times of India &
decann herald.
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10. Awareness of ‘Keshav Cements’ brand
Frequency Percent
Contents
Yes 54 54.0
No 46 46.0
Total 100 100.0
54% of the respondents are Aware about the Keshav Cements brand & 46% of them
are not Aware about the Keshav Cements. This shows that many of them are not aware
about the keshav cements brand. It is interpreted as 54% of the respondents are aware
about th Keshav cements brand & 46% of them don’t know about the keshav cements
brand.
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11. Through which source you come to know about keshav cements
Frequency Percent
Contents
Not use 46 46.0
Advertisement 20 20.0
Sales person 16 16.0
Friends/relatives 18 18.0
Total 100 100.0
Among 54% of the respondents 20% of the respondents come to know about the
keshav cements brand through advertisement, 18% from Friends/Relatives &16% from
Sales person. It is interpreted that 20% of the respondents first comes to know about
keshav cements from advertisement, then 18% of them from friends & relatives & 16%
from Sales person.
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12. Advertisement through which you come to know about keshav cement
Frequency Percent
Contents
Not use 81 81.0
Wall paintings 15 15.0
Newspapers/magazines 3 3.0
Trade shows 1 1.0
Total 100 100.0
Among 20% of the respondents, 15% of the respondents came to know about the
brand through Wall Paintings, 3% from Newspaper/Magazines & only 1% through Trade
shows. So we have to concentrate on Newspaper/Magazines & Trade shows to Advertise
the brand.
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13. Rate the keshav cements brand
Frequency Percent
Contents
Not use 46 46.0
Good 34 34.0
Average 20 20.0
Total 100 100.0
Among 54%, 34% of the respondents says that keshav cements brand is Good &
20% of them says it is Average. It is interpreted as 34% of the respondents Engineers,
Contractors, Dealers & Masons says that keshav cements is Good & 20% of them says it
is Average .
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14. Factors influenced to purchase keshav cement brand
Frequency Percent
Contents
Not use 62 62.0
Quality 15 15.0
Price 17 17.0
Easily available 6 6.0
Total 100 100.0
Among 38%, 17% of the respondents are influenced by Price, 15% from Quality & 6%
from Easily Available. Thus it is clear from the above graph that 17% of the respondents
are influenced to purchase keshav cements by Price, then 15% from Quality & 6% from
easily availability.
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15. Advertisement by which keshav cement come to known
Frequency Percent
Contents
Other source 80 80.0
Wall paintings 16 16.0
Newspapers/magazines 3 3.0
Trade shows 1 1.0
Total 100 100.0
Among 20%, 16% of the respondents came to know abou the keshav cements
through Wall Paintings, 3% through Newspaper/Magazines & 1% through Trade shows.
This shows that 16% of the respondents first come to know about keshav cements from
wall paintings & 3% through newspapers/magazines & last Trade shows
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16. Advertising plays a very vital role in purchasing the competitors brand cement, what
is your opinion
Frequency Percent
Contents
Strongly agree 40 40.0
Agree 46 46.0
Disagree 9 9.0
Neither agree nor disagree 5 5.0
Total 100 100.0
46% of the respondents Agree with the opinion that Advertising plays a very vital
role in purchasing competitors brand cement, 40% of the respondents Strongly Agree
with this opinion. 9% of the respondents Disagree with the opinion that Advertising
plays a very vital role in purchasing competitors brand cement & 5% of them Neither
Agree Nor Disagree with this opinion. This shows that 46% of the respondents Agree
with the opinion that advertising plays a vital role in purchasing competitors brand
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cement & 40% of them strongly agree with the opinion that advertisement plays a vital
role & 9%, 5% of the respondents says Disagree & Neither Agree nor disagree.
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17.(b) Rate the brand on the basis of their Advertisement-“Tv ads”?
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17.(c) Rate the brands on the basis of their Advertisement-“Newspaper/Magazine”?
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Contents Very Good Good Average Bad Very bad
keshav cement 0 6 43 51 0
Vijay shakti 0 0 0 15 85
Bagalkot Shakti 37 59 4 0 0
Lokapur cement 0 47 31 22 0
ACC cement 11 17 59 9 4
Ultratech cement 30 41 29 0 0
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Contents Very Good Good Average Bad Very bad
keshav cement 0 4 16 57 23
Vijay shakti 0 0 0 18 82
Bagalkot Shakti 0 7 19 68 6
Lokapur cement 0 0 39 47 24
ACC cement 7 15 65 13 0
Ultratech cement 11 21 53 15 0
18. Any offers or extra benefits seek from Keshav Cements on bulk purchases
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Frequency Percent
Contents
Not use 46 46
Yes 51 50
No 3 3
Total 100 100
51% of the respondents seek Offers & Extra benefits from Keshav cements on bulk
purchase & 3% of them says no. 46% of them wont purchase Keshav cements. So it is
clear that 51% of the respondents seek offers & Extra benefits from Keshav cements &
only 3% of them wont seek any offers & extra benefits from keshav cements.
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Frequency Percent
Contents
Not use 46 46
Discount/offers 46 46
Incentives 6 6
Buying allowances 2 2.0
Total 100 100.0
46% of the respondents says they receives Discounts/Offers from Keshav cements
on bulk purchase, 6% of them says Incentives & 2% of them says Buying allowances.
This shows that 46% of the respondents receive Discounts/offers as extra benefit from
keshav cements & 6% of they seek Incentives & 2% of them receives Buying allowance
from keshav cements on bulk purchase as a Extra benefit.
20. Are you satisfied with the offers & schemes provided by the keshav cements?
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Frequency Percent
Contents
Not use 46 46
Yes 50 50
No 4 4
Total 100 100.0
50% of them says they are satisfied with the offers & schemes provided to them by
Keshav cements & 4% of them says that they are not satisfied with it. So it is clear that
majority of them are satisfied. 50% of them says that they are satisfied with the offers &
schemes provided by the keshav cements & only 4% of them says they are not satisfied
with the offers & schemes provided by the keshav cements.
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Frequency Percent
Contents
Extremely important 58 52
Important 42 42
Total 100 100.0
58% of the respondents says that Advertising & Sales promotion activities are
Extremely important & 42% of them says that it is important. This shows that 58% of the
respondents says that Advertising & Sales promotion activities are Extremely important
in cement industry & 42% of the respondents also saying that it is important.
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FINDINGS
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I found from secondary data that “Trade shows, Trade allowances & Contents &
Incentives” & “Wall paintings & Print Media” these are Advertisement & sales
promotion Activities adopted by Keshav cements
48% of the respondents use Ultratech cement, 25% of them use ACC cement &
4% of them use Keshav cements
It is found that 80%, 10% & 7% of the respondents look after Quality, Easily
availability & Reasonable Price while purchasing competitors brand cement. &
While purchasing Keshav cements 17% of the respondents are influenced by
Price, 15% from Quality & 6% from Easily Available
96% of the respondents get some Extra Benefit from competitors brand on bulk
purchase. Even I found that 51% of the respondents also seek Extra benefits from
Keshav cements on bulk purchase
96% of the respondents are satisfied with the schemes & offers provided by the
competitors brand to the respondents. & 50% of the respondents are also
satisfied with the offers & schemes provided by Keshav cements
It is found that 80% of the respondents are come to know about the competitors
brand through the sources of Advertisement,17% through Sales person. & also
20% of the respondents come to know about the keshav cements brand through
advertisement, &16% from Sales person
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48% of the respondents come to know about the competitors brand through
Advertisements mainly from Tv ads, 24% of them come to know about the
particular brand through Wall Paintings. Even 15% of the respondents came to
know about the Keshav cements brand through Wall Paintings
28% of the respondents come to know about the competitors brand from the
following Tv ads Star Tv, 16% from Chandana Tv, 3% from Udaya Tv & 1%
from ETv Kannada.
Among Newspaper & magazine 2% of the respondents come to know about the
competitors brand from Vijay Karnataka, 2% from Prajavani, 2% from Times of
India & 2% from Deccan Herald
54% of the respondents are Aware of the Keshav Cements brand & 46% of them
are not Aware of the Keshav Cements
34% of the respondents says that keshav cements brand is Good & 20% of them
says it is Average
46% of the respondents Agree with the opinion that Advertising plays a very vital
role in purchasing competitors brand cement, 40% of them Strongly Agree with
this opinion.
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33% of the respondents says that “Tv ads” of Keshav cements are Bad, 29% of
the respondents says that “Tv ads” of Vijay shakti are Bad, 33% of the
respondents says that “Tv ads” of Bagalkot shakti are Bad, 33% of the
respondents says that “Tv ads” of Lokapur cement are Bad
6% of the respondents says that “Wall paintngs” of keshav cements are Good,
43% of them says it is Average, 15% of the respondents says that “Wall paintngs”
of Vijay shakti is Bad, 37% of the respondents says that “Wall paintngs” of
Bagalkot shakti is Very good, 59% of them says it is Good, 47% of the
respondents says “Wall paintngs” of lokapur cement is Good, 31% of them says it
is Average
4% of the respondents says that “Trade shows” of Keshav cements are Good, 16%
of them says it is Average, 18% of the respondents says that “Trade shows” of
vijay shakti are Bad & 82% of them says it is Very bad. 7% of the respondents
says that “Trade shows” of Bagalkot shakti is Good, 19% of them says it is
Average, 39% of the respondents says that “Trade shows” of Lokapur cement is
Average,
58% of the respondents says that Advertising & Sales promotion activities are
Extremely important & 42% of them says that it is important
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SUGGESTIONS
From the study I found that 86% of the respondents says that Advertisement &
sales promotion activities plays a very vital role in purchasing the competitors
cement. Though customers see Quality first while purchasing the cement, but to
know the quality of the brand they must use it, for that they must first know which
brands is available in the market, for which advertisement is essential. So both
advertising & sales promotion activities plays a vital role in purchasing the
cement.
I found from secondary that “Trade shows, Trade allowances & Contests &
Incentives” & “Wall paintings & Print Media like;Newspapers”these are
Advertisement & sales Promotion Activities adopted by the keshav cements to
promote their brand. But only 54% of the respondents are aware about the keshav
cements brand. Inspite of all these Advertising & Sales Promotion activities
nearly 50% of the respondents are not aware about the Keshav cements brand.
This shows that there is lack of Advertisements. Advertising done by the Keshav
cements is not at all effective So you have to improve the Advertisements like;
using Hoardings & doing Wall paintings in the crowded areas where thousands of
people were moving daily, find such places & do the wall paintings & Hoardings
their. & also use print Media ads like; giving ads in local Newspapers –‘Vijay
Karnataka & Prajavani’. Trade shows(Technical Meets) mainly of “Engineers
Contractors, Dealers & Masons” is also one of the effective advertising technique.
Where ‘sales person’ plays a very important roleSo Try to do Trade shows once in
every Three months & do follow up. It will help to position in the minds of the
customers your brand & make the brand awareness & Identity in the market.
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Bagalkot shakti , Vijay shakti & Lokapur cement are the rivals for Keshav
cements, among which Bagalkot shakti has used very Good Advertisements &
Sales promotion strategies, & acquired maximum customers in Bagalkot city. As
compared to Bagalkot shakti, Keshav cements sales promotion strategies are good
but it only lacks in Advertisements. So adopt the Advertisement & sales
promotion strategies given above to beat the competitor.
The main factor influencing customers to purchase their product is Quality, then
later comes Price & Easily availability. So there is great opportunity for the
keshav cements if they improve & maintain quality, others ‘price & easily
availability’ is already there. So Improve & maintain Quality.
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CONCLUSION
From this study it is concluded that both Advertising & Sales Promotion activities
plays a vital role in cement industry. But we must determine which Advertisement
strategies should be adopted to acquire potential customers & beat the competitors. Here
Advertisement like; Wall paintings, Hoardings & also Newspapers should be adopted &
also Two Important Advertisements like; “Sales person & Trade Shows” plays a very
vital role in Cement industry mainly in Bagalkot city as it is local area. This counts much
to get the brand recognition & brand awareness & also make brand Identity in the local
market. Competitors like Bagalkot Shakti who is the main competitor in the cement
industry in “Bagalkot city” so try to benchmark it.
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Keshav Cement Plant
Kiln - Machinery
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Hybrid Power Unit
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Brands of Keshav Cements
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QUESTIONNAIRE
Dear Sir/Madam
Name __________________________________________________________
Address __________________________________________________________
Telephone/Mobile No ______________________________________________
g) Others _______________
c) Advertisement d) Discounts/Offers
3. Do you seek some extra benefit from that particular company on bulk purchases?
a) Discounts/Offers b) Incentives
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g) Premiums
5. Are you satisfied with the schemes or offers company provides to you?
a) Yes b) No
6. If No, then mention the schemes & offers you are expecting from the particular
company?
a) Hoardings b) TV Ads
d) Others _________________________
a) E tv Kannada b) Uday tv
c) Surya tv d) Star tv
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11. Are you aware of ‘keshav cements’?
12. If yes, then how you come to know about the keshav cements?
c) Friends/Relatives d) Others___________________
a) Tv Ads b) Hoardings
a) Quality b) Price
c) Advertisement d) Discounts/Offers
a) Hoardings b) Tv Ads
e) Trade shows
17. Advertising plays a very vital role in purchasing the particular brand cement? What is
your opinion?
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e) Neither agree nor disagree
18. Rate the brands on the basis of their advertisements?The study is restricted only to
“Keshav cements, vijay shakti, bagalkot shakti, lokapur cement”)
c) 6 – Average d) 4 – Bad
COMPANIES/BRANDS
Hoardings
Tv Ads
Newspaper/Magazine
Wall paintings
Trade shows
e) 1 – Very bad
19. Do you seek any offers or extra benefits from keshav cements on bulk or often
purchases?
a) Yes b) No
a) Discounts/Offers b) Incentives
21. Are you satisfied with the offers or schemes provided by the keshav cements to you?
a) yes b) No
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22. Advertising & sales promotion activities plays a vital role in cement industry? What
do you say?
_________________________________________________________________
__________________________________________________________________
THANK YOU
Place : Signature
Date :
BIBLIOGRAPHY
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1. Marketing Management
By: Philip Kotler
2. Marketing Research
By: A. Parsuraman
4. Websites
www.google.com
www.katwa.com
www.icra.in
www.hindu.com
www.cemnet_com
www.ibef.com
www.fundoodata.com
www.economywatch.com
6. Materials
Company Broachers & Reports
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