Professional Documents
Culture Documents
MULTI-GENERATIONAL
TRAVEL & TOURISM TRENDS
Travel habits, behaviors, and influences of Generation Z, Millennials,
Generation X and Baby Boomers
Connecting With
TRAVELERS ADVERTISERS
2.1B 50+
Monthly page views1 Targeting types
Notes: Expedia, Group data shown as of Q3’18, unless otherwise noted. 1Expedia Group Global –
comScore, July 2018. 2OTA brands Expedia.com + Hotels.com from Q4’17-Q3’18.
UNDERSTANDING
THE TRAVELER
JOURNEY
METHODOLOGY
ONLINE SURVEY
11.7
9.8 9.6 10
5.5 5.2
4.4 4.1
Total Number of Trips Taken Per Year Last Vacation Duration in Days
Gen Z (18 - 23) Millennials (24 - 35) Gen X (36 – 55) Boomers (56+)
Q9: Typically, how many personal/leisure and business trips do you take per year?
Q15. How long was your vacation?
MOST PREFER 31% 38%
63% 61%
In my country
Q14. Was the trip….?
100%
80%
60%
40%
20%
PLANE IS THE 0%
MODE OF
TRANSPORTATION Gen Z Millennials Gen X Boomers
ALL
GENERATIONS 60%
PREFER HOTEL
STAYS
40%
20%
0%
Hotel With Family / Resort Alternative
Friends Accommodations
RELAXING
Beach, resort, cruise, all-inclusive
Z 58% M 62% X 58% B 56%
VISITING FAMILY
Z 46% M 39% X 36% B 42%
SIGHTSEEING
Museums, landmarks, etc
Z 38% M 36% X 34% B 39%
FAMILY PLAY
Kid-friendly activities, i.e. Disney
Z 34% M 37% X 34% B 17%
Gen Z (18 - 23) Millennials (24 - 35) Gen X (36 – 55) Boomers (56+) Notable Generational Difference
Q10: What types of vacations have you taken in the past year?
SPEND &
ATTITUDES
BUDGET IS A PRIMARY FACTOR
87% 85% 87% 78%
Q18. Was budget a primary factor when you were researching/ booking your last trip?
Q20. What proportion of your travel budget did you spend on each of the following?
DESTINATION
INDECISION
38%
6 in 10
L a t i n Am e r i c a n t r a v e l e r s a r e 62%
undecided on w here to go
w hen planning a trip
Q23. Which of the following options best describes the way you feel when you first decide to take a trip? (Please select one)
YOUNGER GENERATIONS ARE MORE
DESTINATION INDECISIVE
58%
51% 54%
44% 46%
37% 37%
32%
12% 10% 10% 10%
Gen Z (18 - 23) Millennials (24 - 35) Gen X (36 – 55) Boomers (56+)
Q23. Which of the following options best describes the way you feel when you first decide to take a trip? (Please select one)
TRAVEL DEALS & VALUE
ARE IMPORTANT
44%
41% 42% 43%
35%
31% 31%
24%
Q8 Travel Personality
Activities I will be doing on my trip 182
EXPERIENCES
Transportation available on the trip 95
Produce stunning/shareable photos for… 94
70%
Say ads can be influential in
their decision making process
Q32. Please select to what extent you agree with the following statements. (Please select one for each statement)
EFFECTIVE ADVERTISING
Features relevant deals, imagery, informative content
80%
60%
40%
20%
0%
The deals advertised The content in the ad is The imagery in the ad The ad includes helpful
look appealing informative looks appealing reviews
Gen Z (18 - 23) Millennials (24 - 35) Gen X (36 – 55) Boomers (56+)
Q33. How can ads help influence in your decision making process? (Select all that apply)
SOCIAL MEDIA INFLUENCES
YOUNGER TRAVELERS
I see a deal or
promotion
91% 89%
77%
64%
Travel pictures by
friends or experts
40%
20%
0%
Online Travel Agency Airline Sites Hotel Sites Destination Sites
Gen Z (18 - 23) Millennials (24 - 35) Gen X (36 – 55) Boomers (56+)
Q35. What resources were used for planning your last trip?
RE S O URCE S THAT PL AY I N F L UE N TI AL RO L E I N
80%
TRIP BOOKING
60%
40%
20%
0%
Online Travel Agency Airline Sites Hotel Sites Destination Sites
Gen Z (18 - 23) Millennials (24 - 35) Gen X (36 – 55) Boomers (56+)
Q38. What resources were used for booking your last trip?
MOBILE
S M ARTP HO N E US AG E D URI N G I N S PI RATI O N AN D I N - TRI P
80%
60%
40%
20%
0%
When looking for travel When researching When booking travel During my trip
inspiration where to travel
Gen Z (18 - 23) Millennials (24 - 35) Gen X (36 – 55) Boomers (56+)
Q47. For each of the following statements, which device(s) do you use? Please select all that apply
KEY TAKEAWAYS
Gen Z are open-minded, outdoor explorers,
and bucket-list oriented