James Smith

SENIOR SOFTWARE QA TESTER

City State| 555-555-5555 | email@email.com
Professional Experience Summary

Software Quality Assurance Tester Feb 2013 - Present Senior software QA tester with full
system development lifecycle
Vetsamerica Business consulting experience, including designing,
Serve as a key member of software QA team as the lead QA consultant on User Acceptance developing and implementing test
Testing for the U.S Veterans Affairs Health Care division. Supervise a five-member software QA plans, test cases and test processes
testing team in developing and implementing automated test management tools and quality- fueling swift corrective actions,
control methodologies to ensure compliance with QA standards, federal regulations and significant cost savings and fault-free
customer specifications. Results: audits.
Created and executed automated software test plans, cases and scriptsto uncover, Over 13 years of QA software
identify and document software problems and their causes. Led QA effort that: testing experience and six years of
Imported entire suite of manual Test Scripts into automated testing tool,which Product Management and User-
reduced execution time and logged concise test metrics. Acceptance Testing experience.
Produced reliable Requirements Traceability by automatically mapping apex level Backed by strong industry
feature artifacts to Test Cases. proficiency including high profile
Automated test execution resultswhich captured comprehensive and concise testing software version releases, advanced
data leading to reliable, streamlined reporting. command of various testing suites,
Deconstructed multi-feature Test Cases into single feature Test Casessuitable for Agile methodologies; cross-functional
segmented testing and traceability. skills in Business Analysis and Product
Conducted formal and informal product design reviewsthroughout the software Management.
development lifecycle to provide input on functional requirements, product designs,
schedules and potential issues. Leveraged developer relationship background to
communicate effectively with software design team, quickly gaining their respect and Skills
becoming a valued, “go-to” team member on challenging test cases.

SQA Testing & Methodologies

Senior QA Engineer Aug 2000 - Feb 2013 Requirements Analysis
Sage Software Test Plans, Cases & Processes
Functional Requirements
Promoted to serve as Senior QA Engineer, overseeing quality-assurance testing and teams for
Scripting & Documentation
client software and systems development projects. Performed system, performance, load,
Regression & Ad Hoc Testing
regression, stress and data interface testing. Provided developer teams with detailed reports on
UI & Compatibility Testing
quality metrics, defect identification, reporting and validation. Results:
User-Acceptance Testing
Key contributor in the design, development, testing and support of proprietary
Performance / Load / Stress Testing
Customer Service software. This module allowed clients to report and track Support
3rd Party Application Integration
Tickets, Defects, Products and Solutions throughout the resolution lifecycle.
Testing Automation
Designed and implemented automated test cases addressing areas including database
Defect / Bug Tracking
impacts, software scenarios, regression testing, negative testing, error/bug retests and
Test Strategies & Coverage
usability.
3rd tier Product Support
Documented software defects using bug tracking systemand reported defects
CRM SME-Mentor
involving program functionality, output, online screen and content to software developers.
Implemented automated Test Suite containing all resolved defects eliminating
undetected recurrences.
Delivered thorough QA testing reports that determined product quality and release
Technology Skills
readiness.
Rational Jazz Suite (RRC,RTC,RQM),
Software Developer Nov 1999 - Aug 2000 Rational Robot
Rational TestComplete
Eltrax Software JIRA
Worked with team providing hospitality software installation on client sites. Provided on-site SQL/Oracle databases
client training, support and system configuration tailored to the needs of the customer. VMWare
Executed QA testing in support of the development phase of new software releases, service SharePoint
packs and hot fixes. MS Office Technologies
IIS
Windows Operating Systems
Education Remote Desktop
Citrix Server
Information Technology 2003 - 2005
Western International Universtity

Information Technology 1998 - 1999

Front Range Community College