Professional Documents
Culture Documents
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OVERVIEW
Introduction
1. Digitally together
2. Loner living
3. Age agnostic
5. Conscious consumers
8. Everyone’s an expert
9. I want it now!
10. Finding my JOMO
Conclusion
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INTRODUCTION 4
5.0
4.0
2.0
1.0
Latin America
Australasia
Western Europe
Asia Pacific
North America
Middle East & Africa
Eastern Europe
Tweens (8-12) Teens (13-17)
Young Adults (18-29) Middle Youth (30-44)
Mid-Lifers (45-64) Later Lifers (65-79)
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78.1% 50.8%
penetration rates of percentage of population
mobile internet online
3.9bn 62.2%
internet users proportion of urban
households
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1.
Digitally together
We can really be together, digitally
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DIGITALLY TOGETHER 7
Digitally together
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DIGITALLY TOGETHER 8
Peleton (US)
Credit: Peleton
▪ Digitally connecting exercise equipment with ▪ Positioned in the path of two key trends:
live instructors and exercisers health and digital togetherness
▪ Live classes - authentic experience ▪ Major disruptor for gym industry
▪ Community collaboration motivates ▪ Captured imagination of exercisers
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DIGITALLY TOGETHER 9
Credit: Oculus
▪ An online virtual reality platform for Oculus ▪ Tech hurdles to combine high-quality imagery
users to experience concerts, sporting, other and at-home convenience of virtual reality
live events ▪ By being one of the first mainstream virtual
▪ Unites viewers from around the world in a reality devices, Oculus leveraged its market
live, digital venue leadership into one of the largest VR online
▪ Value-add for Oculus customers streaming platforms
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2.
Loner living
We’ve never been more alone
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LONER LIVING 11
Loner living
0
2012 2013 2014 2015 2016 2017
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LONER LIVING 12
ElliQ (Israel)
Credit: ElliQ
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3.
Age agnostic
We’re ageless
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AGE AGNOSTIC 15
Age agnostic
▪ Ageing population that feel, 50+ the Fastest Growing Population Segment
behave and be want to 60
treated as younger
40
▪ Spans age groups, but most 20
commonly associated with 0
Baby Boomers or Generation China India Japan Russia Brazil Mexico USA United Global
Kingdom
▪ Not passively ageing -
% of 50+ total population 2018 % of 50+ total population 2025
enjoyment of life is priority
Source: Euromonitor International
▪ Alienated by age labels
▪ Favour segmentation based
on needs, interests and To win now, it is less about conceptualising consumers in
values obvious ways but rather embracing the openness of accepting
everyone in creating universal design across generations,
addressing the ageing demographic in subtle and nuanced
approaches and moving away from sub-segmenting
consumers and marketing to them as old.
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AGE AGNOSTIC 16
CoverGirl (US)
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AGE AGNOSTIC 17
Dior Capture Youth Vichy Slow Age Not Into Ageing Skin Care
Credits: from left to right: Dior Official Website, Vichy Official Website, Nia Official Website
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4.
Back to basics for status
We want authenticity, for show
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BACK TO BASICS FOR STATUS 20
▪ Back to basics dining by renowned chefs in ▪ Reflects desire for a no-frills, high-quality
Cape Town dining experience
▪ Name reflects vision ▪ Focus is on taste and quality of the meals
▪ Highlights variety and quality of food that can
be prepared with basic provisions
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BACK TO BASICS FOR STATUS 21
Italic (US)
Credit: Italic
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5.
Conscious consumers
We want to be considerate
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CONSCIOUS CONSUMERS 23
Conscious consumers
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CONSCIOUS CONSUMERS 25
Lentein (US)
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6.
I want a plastic-free world
We want to impact our world
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I WANT A PLASTIC-FREE WORLD 27
0
Fresh food Packaged food
2015 2017
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I WANT A PLASTIC-FREE WORLD 28
Credit: Corona
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I WANT A PLASTIC FREE WORLD 29
▪ Sustainable flexible packaging for liquids made ▪ Just Eat found 89% of customers would like to
from seaweed-extract see more takeaway sauces like this
▪ In 2018 Skipping Rocks Lab and Just Eat ▪ Potential impact of just one brand in
partnered to deliver sauce sachets in Ooho! consumer foodservice
packaging
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7.
I can look after myself
We’re becoming more self-sufficient
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I CAN LOOK AFTER MYSELF 31
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I CAN LOOK AFTER MYSELF
32
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I CAN LOOK AFTER MYSELF 33
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8.
Everyone’s an expert
We’re becoming wiser
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EVERYONE’S AN EXPERT 35
Everyone’s an expert
1,400.00
▪ ‘Passion’ industries like
travel, beauty, fashion 1,200.00 15.0 Internet Retailing
Value (USD)
% growth
1,000.00
800.00 10.0
Store-Based Spend Per
Capita Growth
600.00
400.00 5.0
Internet Retailing
Spend Per Capita
200.00
Growth
0.00 0.0
2015 2016 2017 2018
Credit: Sephora
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EVERYONE’S AN EXPERT 37
Aliwangwang (China)
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9.
I want it now!
We demand immediacy
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I WANT IT NOW! 39
I want it now!
20
10
0
15-29 30-44 45-59 60+
Strongly Agree or Agree Neither Agree nor Disagree Strongly Disagree or Disagree
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I WANT IT NOW! 40
Credit: Samsung
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I WANT IT NOW! 41
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10.
Finding my JOMO
We are intentional
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FINDING MY JOMO 43
Finding my JOMO
▪ JOMO (Joy of Missing Out) I Find I am Looking for Ways to Simplify my Life
prompts re-appropriation of
self-time Thailand
South Africa
▪ Being intentional, setting India
Italy
boundaries Indonesia
China
▪ Over-reliance on the internet a Middle East
source of stress globally - in Brazil
France
emerging markets Mexico
Poland
▪ Looking for real-life experiences Russia
Colombia
– reducing need to ‘share’ USA
Germany
Canada
Turkey
Australia
South Korea
United Kingdom
Japan
0 20 40 60 80 100
% of respondents
COOKiamo (Italy)
marketed
Evading does not have to necessarily involve long
breaks in remote locations, escapism can also
happen at home. What really matters is
personalisation. Consumers want to ensure their
time offline is spent around individual Finding my
JOMO needs.
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FINDING MY JOMO 45
▪ Flash Pack lets solo travellers disconnect ▪ Maxes on two of our trends – Loner
and seek some level of adventure living and JOMO
▪ Re-connecting in real life and meet other ▪ Solo travel simplification
people face to face ▪ No compromise on comfort
▪ Travel as both adventure and learning ▪ Sense of adventure and meaningful
experience
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Conclusion
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CONCLUSION 47
© Euromonitor International
Key takeaways
▪ Political upheaval and unprecedented
change means consumers want to “take
back control”
▪ Use consumer engagement to listen,
learn and give agency to customers
▪ Live your corporate social responsibility
policy, be authentic. Respect and don’t
preach
▪ Use good tech to ensure that the path
to purchase is simple and efficient
Thank you
Alison Angus, Head of Lifestyles Research Gina Westbrook, Consumer Trends Director
Alison.Angus@Euromonitor.com Gina_Westbrook@Euromonitor.com