Ja’Kiah Jones

9241 Glenwater Drive Apt 214

28262
(980) 395-1372
jonesjakiah@gmail.com
I am searching for a potential career within retail, or customer service with the opportunity
for good career advancement. I have extensive work experience and the skills needed to
succeed in ANY workplace.

EDUCATION SKILLS

Garinger High School Customer Service

1100 Eastway Drive, Charlotte, NC 28205
Leadership
August 2015 - June 2019

I worked hard and i was motivated. My concentration at Garinger was Career and Decision Making
Technical Education. The classes’ prepared me for life after high school giving me the Honesty
skills I needed to succeed.

CERTIFICATION: SCORES
Working Smart Certification: Charlotte Works- Certification proves Ja’Kiah Jones is work
ready. GPA - 2.9
http://www.charlotteworks.com/services/community-partnerships/working-smart/

LANGUAGES
EXPERIENCE
English

Cashier
KFC— 5540 University Pointe Blvd, Charlotte, NC 28262
April 2018 - October 2018

● Receive payment by cash, check, credit cards, vouchers, or automatic debits.

● Issue receipts, refunds, credits, or change due to customers.

● Count money in cash drawers at the beginning of shifts to ensure that amounts
are correct and that there is adequate change.
Customer Service Lead
Food Lion-3009 The Plaza, Charlotte, NC 28205
October 2018-May 2019
● Make sure that the needs of their customers are being satisfied.
● Provide and promote excellent customer service throughout the organisation
● Handling face-to-face enquiries from customers.

SCHOOL AND COMMUNITY

Cheerleading - Garinger High School

November 2016 - March 2017

● Showing school spirit

● Competitive routines typically range anywhere from one to three minutes, and
contain components of tumbling, dance, jumps, cheers, and stunting.

Yearbook Editor - Garinger High School

January 2018 - June 2018

● Works with adviser to select the staff and helps assign roles best suited to
staffers’ skills.
● Updates existing staff manual materials and helps set policies and procedures.
● Coordinates summer meeting and workshop schedules and manages the staff at
those functions.