Test your communication skill

1. Which of these is a communication skill?

o A) saying the same thing over and over

o B) saying why you believe something
o C) saying what people want to hear

2. Which of these not a wrong communication skill?

o A) talking at the same time as someone else

o B) listening to what people say
o C) ask the people to listen your words

3. What body language shows you are listening?

o A) turning away from the speaker

o B) nodding and making eye contact
o C) looking out of the window

4. Your employee is telling you about difficulties in the work. How would you react?

o A) look displeased and ask to continue with some others support

o B) Change him from the job and hand over to other employee
o C) Visit and verify before take action

5. If you have a non cooperative worker, what’s the best way to behave?

o A)Ask HOD’s support or Request HOD to remove him

o B) Threaten him to follow your instruction and sent him to HRD
o C) Look for the possibilities to correct him and talk with him

6. You have a discussion with your colleague about your idea. He doesn’t agree with you.

What should you do?

o A) change the subject

o B) say what you believe
o C) get angry with him
 Test your communication skill

7. If you have to do a presentation to the management, what could you do before you present
it?

o A) prepare presentation and do proactive verification by imagining the questions

o B) prepare and present it and reply to questions as you will reply after verification
o C) prepare and get help from your HOD or colleague to answer the questions

8. How would you communicate with your boss when he angry with you?

o A) send a text ask excuse

o B) go to him and explain
o C) send a email with all your stories

9. Which one of these is the best way in communication?

o A) talking
o B) shouting
o C) body language
o D) listening

10. If you don’t agree with someone else, what would you say?

o A) You are wrong.

o B) I don't agree.
o C) Stop talking rubbish.

11. If you have to communicate an urgent work to your employee at end of the shift, what
would you say?

o A) It is urgent, Do it now.
o B) It is urgent, we have to do it.
o C) It is urgent, can you do it now.

12. When your boss gave an important work to you, your employee has done a mistake, what
you do?

o A) Ask the worker to explain to your boss.

o B) Complain about the worker and ask excuse you.
o C) Accept the mistake as yours and try to solve it.