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Not Applicable 8

Missing 10

Table 4-2: Any Recommendation you wish to propose

Likewise the recommendation also tends to be in three folds: strategic,

system and employee related.

There is a need for a tool that can bring efficiency in back office while

ensuring visibility on overall operations. In addition there is a necessity

for inter department meetings and regular meetings – basically a more

reinforced communication and collaboration between departments.

Equally important is proper planning, training and support to achieve

business objectives.

Respondents expect the new system to provide flexibility while doing

several tasks at the same time. It is evident that an upgraded system is

required which will necessitate training. It requested that the system is

designed as per respondents’ requirements. Essentially the system

should enable respondents to manage several tasks at the same time.

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