Wa0010

Heconomy
Technical Product Manual

TU00.2380.01 03 02
Heconomy – Technical Product Manual
© Hectronic GmbH
Text and illustrations are protected by copyright. No part of this documentation may be amended,
extended, reproduced or utilised in any form or by any means in infringement of other legitimate interests
without the prior written permission of Hectronic GmbH.
Responsible: Support Refuelling Edition 01.2013
________________________________________________
HECTRONIC GmbH
Allmendstrasse 15
D - 79848 Bonndorf
Tel.: +49 (0) 77 03 / 93 88 - 0
Fax: +49 (0) 77 03 / 93 88 - 60
Email: mailto:mail@hectronic.de
http://www.hectronic.com
________________________________________________
We reserve the right to modify the design and the appliance without notice.
2 Version 03
Support HelpDesk and Hotline
HelpDesk
The HelpDesk System is a tool for you and our support team and offers you the opportunity to
create support requests quickly and in an easy manner.
Tickets Each support request will create a so-called „Ticket“ in the HelpDesk
System.
Your advantages Clarity

A ticket number is allocated to each request. You can always have a
look at the details of your request.
Quick help
Online requests will be routed directly to the responsible technician
giving him all the information he needs.
Transparency
With the HelpDesk System transparency of ongoing and closed
requests is always guaranteed – even when the technician working on it
is currently not available.
How is a ticket created?
Online You can access our Online HelpDesk System via our homepage.
After you have registered for a first time you can immediately start
creating tickets.
You will find a user’s guide in the member’s area of our homepage
(Member Downloads > Downloads Technicians > HelpDesk).
By phone Of course, our technicians can still be reached by phone. However, we

would like to draw your attention to the fact that only tickets that have
been created online ensure safe and efficient processing. Requests by
phone must be entered manually by our technicians. This may influence
our reaction times.
Hotline phone number: +49 (0) 77 03 / 93 88 - 998
You can help speeding up the process by having the following

information at hand:
• your contact details (phone number and email address)
• an exact description of your problem or error message
• serial number or version number of the device
Version 03 3
Procedure
Support enquiry Support enquiry via

online via HelpDesk telephone
Manual allocation to
department / technician
Manual ticket creation
4 Version 03
REVISION HISTORY
Date Revision Chapter(s) Description

01.03.2011 00 Creation
09.03.2012 01 All All chapters revised
SF 08 and 25 added, elect. Journal and
motorised card reader added
19.04.2012 02 2 I-button for manual PAN input
3 Cable diagrams and probe connection added
4 Details for ftp connection added
Service function 05: also displayed
29.01.2013 03 1-5 Chapters revised
Version 03 5
TABLE OF CONTENTS
¾ Chapter 1 General Introduction .......................................... 9

Product overview ....................................................... 10
Technical data ............................................................ 12
Safety remarks ........................................................... 13
¾ Chapter 2 Functional description ..................................... 15

Components Heconomy Standalone ......................... 16
Keypad ....................................................................... 17
Mifare reader .............................................................. 18
Proximity reader ......................................................... 18
Heater ........................................................................ 19
Insertion readers ........................................................ 20
Motorised reader ........................................................ 22
Printer unit .................................................................. 23
Controller unit ............................................................. 24
¾ Chapter 3 Installation/ Operation startup ......................... 27

Installation inspection ................................................. 29
Installing the Heconomy ............................................. 31
Cable diagrams .......................................................... 35
Heconomy power supply ............................................ 37
Connection via data interface (FCI) ........................... 39
Connecting the tank probes ....................................... 42
Commissioning .......................................................... 44
FTP connection .......................................................... 45
Structure of the Heconomy directory ......................... 47
Heconomy Control Panel ........................................... 48
Electronic journal ....................................................... 57
Manual data exchange ............................................... 58
RDT connection ......................................................... 60
¾ Chapter 4 Operation........................................................... 56
Controls ...................................................................... 66
Flow diagram station card filling ................................. 68
Service functions ........................................................ 69
Autarkic mode ............................................................ 89
¾ Chapter 5 Maintenance and care ...................................... 91

Cleaning the housing ................................................. 93
Cleaning the card reader ........................................... 94
Changing the paper roll .............................................. 95
6 Version 03
¾ Chapter 6 Trouble-shooting.............................................. 97
Notes on the display .................................................. 78
Messages in the logfile .............................................. 80
¾ Chapter 7 Approvals ....................................................... 103
Version 03 7
8 Version 03
Heconomy – TPM Section 1 – General introduction
GENERAL INTRODUCTION
1. GENERAL INTRODUCTION ....................................................................................... 10

1.1 PRODUCT OVERVIEW ....................................................................................... 10
1.2 SYSTEM OVERVIEW/INTRODUCTION .............................................................. 10
1.3 MAJOR FEATURES ............................................................................................. 11
1.4 CARD PROCESSING .......................................................................................... 11
1.5 TECHNICAL DATA............................................................................................... 12
1.6 SAFETY REMARKS AND INSTALLATION REGULATIONS ............................... 13
1.6.1 General rules to be observed when maintaining the machine .................. 14
Version 03 9
Section 1 – General introduction Heconomy – TPM
1. GENERAL INTRODUCTION
1.1 Product Overview
Manufacturer Hectronic GmbH

Refuelling and Parking Systems
Allmendstrasse 15
D-79848 Bonndorf
Telephone: +49 (0) 7703 – 93 88 – 0

Telefax: +49 (0) 7703 – 93 88 – 60
Product Autofuel terminal
Type Heconomy/ 2380
1.2 System overview/introduction
The Heconomy is the perfect 24-hour filling station attendant for company filling stations. It is
available in three formats: as a stand-alone device, wall-mounted, and as a universal insert for
fuel pumps (CRID version).
Heconomy Standalone Heconomy wall- Heconomy CRID

mounted
10 Version 03
1.3 Major features
• Fuel pumps can be connected using the following protocols: Pulse generator
(mechanical counter), ER3, Scheidt & Bachmann T02, Gilbarco 2-wire, Dresser Dart,
IFSF LON, Tokheim ST/017/R6
• Controller board with Compact Flash memory card
• Connection to PC via TCP/IP, RS232 direct connection or modem
• Price panel control (implementation currently in progress)
• OptiLevel connection
1.4 Card processing
The Heconomy's card processing is extremely flexible arrangement, i.e. it is possible to

manage many different card formats. This often means advantages when it comes to
replacing legacy systems as existing card structures can be adopted.
• Processing of ISO track 3 station cards (compatible with the TA 2003)

= computed PIN/blacklist capability
• Processing of ISO track 2/3 cards with custom PIN;
Precondition = whitelist organisation
• Processing of Mifare tags = computed PIN/blacklist capability/whitelist + custom PIN
• Processing of Proximity tags
• PetroPoint Fleet and Retail
Blacklist and whitelist are created in HecPoll.
Version 03 11
1.5 Technical data
Description HECTRONIC AUTOFUEL TERMINAL

Type/model Heconomy/ 2380
Intended use Filling stations subject to/not subject to mandatory
calibration
Dimensions H 1600 x W 280 x D 405 mm (stand-alone version)
H 260 x B 440 x T 145 mm (wall-mounted version)
Weight approx. 65 kg (stand-alone version)
approx. 18 kg (wall-mounted version)
Permissible temperature
-25°C to +55°C
range
Protection rating IP 44
Relative air humidity Up to 95% (condensation allowed)
Power consumption Power consumption: approx. 70 VA +/- 10%
With heating: approx. 220 VA +/- 10%
Permissible mains supply 230 V AC, +10/-15%, 50 Hz
Mains fuse Not needed as the mains adapter is short-circuit protected
12 Version 03
1.6 Safety remarks and installation regulations
General These instructions inform you about the safety principles that apply when
setting up and operating the machine and describe any other
precautionary measures that should be taken to avoid any personal risks.
Precautionary measures are primarily meant for your personal safety.

You cannot carry out any other maintenance or service on the machine
other than that described in the these instructions.
Manual In these operating instructions the following symbols are used for safety
conventions rules:
relating to safety
notes
Caution – this symbol warns you of imminent danger to the life and health
of individuals and extensive damage to material.
Danger – Dangerous electrical voltage – this symbol alerts you to

dangerous electric shock and warns you of imminent danger to the life
and health of individuals and extensive damage to material.
Attention – this symbol warns you of operating errors; not following these
instructions may lead to system failure and/or damage to material.
Attention – Components subject to destruction by static electricity –

this symbol means that touching any contacts may cause the destruction of
electronic components.
Important! – This symbol indicates text containing especially useful

information and tips for the user, which helps you use all the functions of
the machine or system most efficiently.
Version 03 13
1.6.1 General rules to be observed when maintaining the machine
Note on ESD There are many occasions in everyday life where persons and objects are
charged by friction with electrostatic energy, which may result in an electric
charge of several thousands of volts.
When touching a conducting object, such as an electronic module, the
electrostatic energy discharges. The resulting equalising current and
electromagnetic fields can destroy electronic components.
Do not touch the electronic components of the machine.

Electrostatic discharge (ESD) can cause malfunctions or destroy
the unit.
Protect from To guarantee the correct function of the unit when carrying out any
moisture maintenance work on the receiver, make sure that all electrical and electronic
components are protected from moisture and water.
Before opening the Autofuel Terminal make sure that:
• there is no moisture on the upper cover/hood of the unit. Remove any

moisture before opening the unit.
• the unit is protected from moisture if work is carried out in unfavourable

weather (rain, snow, etc.).
Security and The security and safety equipment of the machine must not be bridged or
safety equipment bypassed.
Only machines that are in technically perfect condition may be used. When
operating the unit observe the safety rules contained in these instructions!
Particularly malfunctions that reduce the safety of the unit must be eliminated
immediately.
What to do • Disconnect the unit from mains (main power switch to OFF).
in an emergency • Only extinguish fires using a Class B fire extinguisher.
situation
The operator is solely responsible for the compliance with the safety
regulations enforced in the country the equipment is used!
14 Version 03
Heconomy – TPM Chapter 2 – Functional description
FUNCTIONAL DESCRIPTION
2. FUNCTIONAL DESCRIPTION ................................................................................... 16

2.1 HECONOMY STAND-ALONE .............................................................................. 16
2.2 DESCRIPTION OF THE COMPONENTS ............................................................ 17
2.2.1 Keypad ..................................................................................................... 17
2.2.2 Mifare reader (option) ............................................................................... 18
2.2.3 Proximity reader (option) .......................................................................... 18
2.2.4 Heater (option) .......................................................................................... 19
2.2.5 Insertion reader for stand-alone housing (option) ..................................... 20
2.2.6 Insertion reader for wall-mounted housing (standard) .............................. 21
2.2.7 Motorised reader for stand-alone housing (option) ................................... 22
2.2.8 Printer unit (option) ................................................................................... 23
2.2.9 Controller unit ........................................................................................... 24
Version 03 15
Chapter 2 – Functional description Heconomy – TPM
2. FUNCTIONAL DESCRIPTION
The Heconomy autofuel terminal comprises a range of different components, which can
easily be replaced as easy-to-maintain complete modules.
2.1 Heconomy Stand-alone
The LED lighting

Backlit display provides illumination at
night time
Keypad for PIN, mileage

and fuelling point entry
The security lock Contactless identification

prevents unauthorised with a Mifare or proximity
tampering reader
The insertion or
A printout of tank
motorised card reader
receipts from the receipt
processes ISO track 2, 3
printer.
magnetic strip and chip
cards
16 Version 03
2.2 Description of the components
2.2.1 Keypad
The keypad has four function keys, two selection keys and an alphanumeric keypad for
entering the PIN, mileage and selecting a fuelling point.
Keypad assignments:
Task Key Description

Cancel STOP (red) Cancels the current transaction
Clear ⌫ (yellow) Deletes an incomplete entry; the entry can be repeated
or
Browses through the service routines
Confirm OKAY (green) Confirms the input
Receipt (black) Receipt request
“i”-Button Manual PAN entry (as of version V1.0.4)
Version 03 17
2.2.2 Mifare reader (option)
The Heconomy's Mifare reader is connected to

the EB ARM 9 board via the RFID interface.
Operating voltage = 5V
Frequency = 13.56 MHz
Philips Mifare Technology
CAUTION:
You can either connect the Mifare or the proximity reader, but not both.
Parallel operation is not possible.
2.2.3 Proximity reader (option)
• Touchless identification system for

passive transponders (frequency-
modulated 125 kHz signals)
• Extremely robust, easy to use
• No wear due to contactless identification
18 Version 03
2.2.4 Heater (option)
The Heconomy can optionally be fitted with a heater.
Technical data:
Heating element dimensions 150 x 200 mm

Thermostat dimensions 60 x 100 mm
Voltage supply 230 V DC
Capacity 150 W
Switching point +12°C,
Switch-off point +20°C (± 3°C)
Version 03 19
2.2.5 Insertion reader for stand-alone housing (option)
The insertion reader for the stand-alone housing is connected to the EB ARM9 Board.
Performance feature Description

Magnetic head Reads magnetic cards (ISO track 2 and 3)
Chip contact Reads chip cards
Service life 300,000 read cycles *
Voltage supply DC 12V +/- 10%
Dimensions approx. 114 x 99 x 68 mm (LxWxH)
* Service life quoted for a clean office atmosphere!

The service life is approx. 1/3 shorter than quoted above in a damp or soiled environment.
The service life of the reader contacts depends to a great extent on the deployment conditions for the reader. In
an extreme climate within the permissible, specified temperature and humidity range, in a dusty or dirty
atmosphere, or if the cards are soiled, the actual service life may be well below the quoted values. Increase wear
on the chip contacts can necessitate a replacement of these parts, even within the warranty period. Wear parts
are not covered by the warranty.
20 Version 03
2.2.6 Insertion reader for wall-mounted housing (standard)
This card reader comes as a standard in the wall-mounted housing and is connected to the AC-
ARM9 Board via the multi-pin connector located next to the USB sockets.

Service life 500,000 read cycles *
Voltage supply 5V via USB interface
Dimensions approx. 112 x 89 x 31,5 mm (LxWxH)

Version 03 21
2.2.7 Motorised reader for stand-alone housing (option)

Chip contact Reads chip cards
Service life approx 600,000 read cycles* magnetic head
approx 300,000 read cycles* chip contact
Voltage supply DC 12V +/- 10%
Dimensions approx. 166,5 x 97 x 43 mm (LxWxH)

22 Version 03
2.2.8 Printer unit (option)
The terminal insert supports the use of a large 400 meter capacity roll of paper. This is
equivalent to a capacity of 13 standard rolls or approx. 2500 receipts. The large paper roll
means both a price advantage (more than 60%!) and a longer paper change cycle (a big
advantage for heavily frequented stations).
Version 03 23
2.2.9 Controller unit
The Heconomy's new controller unit comprises 2 boards, one in piggy-back position.
2.2.9.1 EB ARM 9 Board
The EB ARM 9 Board contains the main switch for the terminal. This is also where most of
the components reside.
Mifare-/ proximity
reader
12 V ARM9
RS 485
+5V
Probes (Supply)
+5V
+12V
+12V
+24V
Modem / Polling
via RS232
Main switch
(on/off)
Sankyo card reader

Insertion and motorised
FCI versions
+12V +12V
+24V in from
mains
supply unit
24 Version 03
2.2.9.2 AC-ARM9 Board
Console I/O’s ADC
CF
Keypad
USB
Connection MagTek
USB
1 insertion reader
.
.
Ethernet .
8
16
DIP . Battery
Switches .
.
.
.
.
Printer
1
Status
LEDs
Pin 1
RxD / TxD to
EB ARM9
+24V in
Vol-
tage Autark switch
To EB ARM 9
Board
Version 03 25
26 Version 03
Heconomy – TPM Chapter 3 – Installation / Commissioning
INSTALLATION/OPERATION STARTUP
3. INSTALLATION .......................................................................................................... 29

3.1 GENERAL SAFETY REMARKS ......................................................................... 29
3.2 INSTALLATION INSPECTION ........................................................................... 29
3.2.1 Checklist for Heconomy installation preparation ...................................... 30
3.3 INSTALLING THE HECONOMY ........................................................................ 31
3.3.1 Foundation frame .................................................................................... 31
3.3.2 Assembly with foundation frame .............................................................. 32
3.3.3 Assembly with dowel fastening ................................................................ 33
3.4 CABLE DIAGRAMS............................................................................................ 35
3.4.1 Connection diagram Heconomy MR variant ............................................ 35
3.4.2 Connection diagram Heconomy ER variant ............................................. 36
3.5 HECONOMY POWER SUPPLY ......................................................................... 37
3.5.1 Mains junction box ................................................................................... 37
3.6 CONNECTION VIA DATA INTERFACE (FCI) .................................................... 39
3.6.1 Partyline connection diagram .................................................................. 39
3.6.2 Connection with Kienzle Interface (ER3) ................................................. 40
3.6.3 Connection with S&B Interface ................................................................ 40
3.6.4 Connection with Gilbarco Interface .......................................................... 41
3.7 CONNECTING A LARGE-SCALE PRICE DISPLAY .......................................... 42
3.8 CONNECTING THE TANK PROBES (OPTILEVEL SYSTEM) .......................... 42
3.9 COMMISSIONING.............................................................................................. 44
3.10 FTP CONNECTION............................................................................................ 45
3.10.1 FTP server setup ..................................................................................... 45
3.11 STRUCTURE OF THE HECONOMY DIRECTORY ........................................... 47
3.11.1 DiskC ....................................................................................................... 47
3.12 HECONOMY CONTROL PANEL ....................................................................... 48
3.12.1 Control Panel – establish connection ...................................................... 49
3.12.2 Control Panel – Configuration info ........................................................... 50
3.12.3 Control Panel – Dispenser state .............................................................. 50
3.12.4 Control panel – Online log ....................................................................... 51
3.12.5 Control Panel – set configuration parameters .......................................... 51
3.13 ELECTRONIC JOURNAL ................................................................................... 57
3.13.1 Directory structure ................................................................................... 57
Version 03 27
Chapter 3 – Installation / Commissioning Heconomy – TPM
3.14 MANUAL DATA EXCHANGE .............................................................................. 58

3.14.1 Preparing the USB memory stick ............................................................. 58
3.14.2 Data exchange ......................................................................................... 59
3.15 RDT (REMOTE DATA TRANSFER) CONNECTION .......................................... 60
28 Version 03
3. INSTALLATION
3.1 General safety remarks
In addition to the safety instructions described in chapter 1 the following rules do apply:
Personnel requirements All operations require specialist knowledge. For this reason the
installation and set up of the TA2331 can only be carried out by
service technicians who have been trained by Hectronic on this
kind of machine.
EMC-compatible To avoid EMC problems, only shielded wiring may be used. The
installation shielding is generally applied on one side (that of the terminal).
Peripherals / accessories Only peripheral equipment and accessories manufactured or

authorised by Hectronic may be used. Alterations to the
equipment may only be carried out following agreement with
Hectronic. If this is not observed, claims under guarantee against
Hectronic shall be rendered invalid.
During transportation and storage the environmental conditions

apply as cited in the “Technical Data”. If these instructions are
not observed claims under guarantee will not be recognised.
3.2 Installation inspection
Before installation and commissioning of the Hecfleet NT, some preparation work must be
carried out.
All important points, such as site of erection, pump type, ISDN connection, mains connection,
carrying out assembly work and statement on the competence of the work, are included in the
installation inspection.
Version 03 29
3.2.1 Checklist for Heconomy installation preparation
The most important points that must be considered ahead of an installation are set out here in
the form of a checklist, which should be used to ensure a smooth installation procedure.
Measure Carried out by Actioned stamp
• Mains supply Heconomy (1 x 230 V) Service
• Laying connection cable from FCI in Service

the autofuel terminal to the petrol
pump.
Enter pump type / no. of pumps
• Order and insert foundation frame Service
• Check what kind of user software is Service

needed
• PC connection Service
• Prepare configuration of autofuel Customer

terminal (Station ID, customer texts,
etc.)
• Have operator card ready – Send test Service

cards to Hectronic (if necessary)
Customer :__________________________________________________________________
Contact: __________________________________________________________
Phone: _________________________________________________________________
30 Version 03
3.3 Installing the Heconomy
Installation location The Heconomy should be positioned outside the EX zone in

accordance with known applicable regulations.
An even, horizontal base surface is needed for attachment.
Cable introduction through the base needs an opening of

approximately 50 mm in diameter.
3.3.1 Foundation frame
In the case of the Heconomy standalone the foundation frame is identical to the foundation
frame of the TA2331.
Procedure The foundation frame must be cemented into the foundation about 75
mm in depth and has to be levelled by means of a spirit-level.
(Pos.1).
Order number
2330.90 00 30 00
1 Foundation frame
2 Dowel fixing
3 Heconomy
Version 03 31
3.3.2 Assembly with foundation frame
1. Assembly material for foundation frame assembly:
1 x foundation frame
4 x shims
4 x levelling washers
4 x nuts
4 x spacer sleeves
2. Concreted foundation frame:
After concreting in the foundation frame, push the

spacer sleeves over the threaded rods, then
install the base.
3. Assembly of the base:
The base must be levelled to a height of approx.

33 mm (fixed by spacer sleeves). A peripheral gap
of approx. 2 mm must be formed. The base must
not lie on the peripheral edge.
32 Version 03
4. Aligning the autofuel terminal:
If necessary the levelling washers can

be fitted for carrying out the alignment.
They must be inserted over the
spacer sleeve so that the base is
raised at this point.
5. Final assembly:
Finally the four shims are inserted

and the nuts then firmly tightened.
3.3.3 Assembly with dowel fastening
1. Assembly material for dowel assembly:
4 x spacer sleeves
4 x levelling washers
Version 03 33
2. Assembly of spacer sleeves:
Position the sleeves above the

drilled holes.
3. Assembly of autofuel terminal:
The base must be levelled to a height of

approx. 33 mm (fixed by the spacer sleeves),
and a peripheral gap of approx. 2 mm
must be formed. The base must not lie
on the peripheral edge!
4. Final assembly:
If necessary the levelling washers can be

fitted for carrying out the alignment. They
must be inserted above the spacer sleeve
so that the base is raised at this point.
Finally securely tighten all the bolts.
34 Version 03
3.4 Cable diagrams
The following plan should be a help and must be readjusted for each installation.
All applied data cables must be shielded and oil-resistant. The shielding is set
from the Heconomy side (one-sided).
3.4.1 Connection diagram Heconomy MR variant
This variant has a terminal box in which all required cables are connected in the pedestal. The
connection between Heconomy and PC can be realised individually.
PC
Junction box
MR
Pump
Data line Pulser data line

CAT 6 4 cores / 0,25 mm2
Mains supply 230V Nozzle signal

3 adrig / 1,5 mm2 2 cores / 0,25 mm2
Release contact
Version 03 35
3.4.2 Connection diagram Heconomy ER variant
In the terminal box of the Heconomy you will find - apart from the connection terminals - the FCI
which serves as an interface to the pumps. This means that the data cables to the pumps (Z/Y)
are laid directly in the pedestal of the Heconomy.
Junction box
PC
ER
Pump
ER data line
2 cores / 0,25 mm2
Data line
CAT 6
Mains supply 230V
3 cores / 1,5 mm2
To ensure a trouble-free operation the cable lengths must not be

exceeded:
ª Partyline interface: cable length max. 100 m

ª ER interface: cable length max. 100 m
ª RS232C interface: cable length max. 15 m (without line amplifier)
36 Version 03
3.5 Heconomy power supply
3.5.1 Mains junction box
The mains supply is connected in the mains junction box located in the base of the autofuel
terminal.
Mains supply Voltage supply

230 V AC-ARM9 Board
Terminal strip
for mains
connection
Mains
filter
Mains supply
circuit
Relay board
(Option MR /
Nozzle-Out
function)
Version 03 37
Connections on terminal strip:
External mains Heating 230V

supply (230V) (option)
Colour codes:
GN/GE – green/yellow
BR – brown
BL - blue
AC/DC inverter
Mains supply
Ground conductor 230V
circuit-> 24V
on housing
Mains filter
Ground conductor
on housing
38 Version 03
3.6 Connection via data interface (FCI)
A maximum of 8 ER pumps (with MPD function up to 8 hoses per calculator) may be

connected by means of the FCI.
The FCI is located in the base of the autofuel terminal. The FCI is connected to the controller
(EB ARM9) via the RS485 party line interface.
All the data cables used must be screened and oil resistant.
The screening is applied on the autofuel terminal side (one side only).
Please refer to the Technical Product Manual of the FCI for further
connection possibilities.
3.6.1 Partyline connection diagram
The Partyline connection is identical for all equipment variants. The power supply is also
connected to the Partyline connector (X700).
Colour codes:
bn – brown
ge – yellow
ws – white
gn – green
gr – grey
rs – pink
bl - blue
Version 03 39
3.6.2 Connection with Kienzle Interface (ER3)
X100 on
the FCI
FCI Board
Filling points 1….8
3.6.3 Connection with S&B Interface
X100 on
the FCI
FCI Board
Filling points 1….8
40 Version 03
3.6.4 Connection with Gilbarco Interface

This cable is only used for the old
coupling interface! It is not connected
to the FCI.
X808 auf
FCI
FCI Board
Voltage to FCI Voltage of mains adapter
Pumps 9 - 16
Pumps 1 - 8
Explanation of current loop:
Pay attention to the fact that the circuit must always

be closed!
1 pump: connection on 1 and 16

2 pumps: pump 1 on 1 and 2
pump 2 on 3 and 16
3 pumps: pump 1 on 1 and 2
pump 2 on 3 and 4
pump 3 on 5 and 16
Version 03 41
3.7 Connecting a large-scale price display
Implementation currently in progress.
3.8 Connecting the tank probes (OptiLevel system)
The tank probes are connected to the low voltage terminal block:
46 - 0V
47 – TxD
48 – RxD
49 – TxD probe
52 – RxD probe
53 – 0V probe
42 Version 03
On the Heconomy up to a maximum of 8 tank level gauges (OptiLevel

system from Hectronic) can be connected.
RS232C Interface The connection is made via the RS 232C interface between Hecfleet
NT and the OptiLevel Supply.
Cable length The cable length, for a screened data cable between Heconomy and
the OptiLevel Supply, must not exceed 15 m.
Activation/ The probe connection and the strapping table are configured by the
Configuration HecPoll Software and transmitted to the autofuel system.
Polling The autofuel terminal polls the probes every minute. The level data
can be viewed in HecPoll or called up via service routine 08 directly at
the terminal.
Please note that the signal cables intersect, i.e. TxD>RxD and
RxD>TxD.
Version 03 43
3.9 Commissioning
Precondition The precondition for commissioning the Heconomy is a serial

connection to the autofuel terminal.
Configuration The Heconomy is no longer configured on the display but obtains all
its parameters from the database, which is configured by means of
the HecPoll polling software, and is then transmitted to the main
board. As soon as the main board has received all the necessary
information the Heconomy comes “into operation”.
Exception Exceptions to this are rudimentary settings such as date, time, display
contrast, keyboard sensitivity and background lighting of the display.
These settings can be made in different service routines directly on
the autofuel terminal.
Control Panel As a technician you may control the correct functioning and
configuration of the Heconomy via a separate application, the so-
called “Heconomy Control Panel”. This application also allows for
settings that cannot be made in HecPoll.
The Heconomy must be connected to a network to work for access

via the Control Panel.
Standard IP The standard IP address of the Heconomy is:

address
192.168.10.180
44 Version 03
3.10 FTP Connection
An FTP connection is used to transmit all kinds of files to the

Heconomy, or to receive files from it.
Ethernet connection To configure the unit locally a laptop can be connected to the
autofuel terminal via an Ethernet cable. For this purpose the
autofuel terminal is opened and the Ethernet cable (network cable)
is connected to the router.
To make a connection the user must know the IP address of the

Ethernet connection and must configure his/her laptop accordingly.
Windows/ Total We recommend the Total Commander software for the data
Commander exchange between the PC and the autofuel terminal. You have
numerous setting possibilities for a data exchange and an FTP
connection function.
3.10.1 FTP server setup
To set up the FTP server proceed as follows: click on FTP in the

symbol bar .
You will now see the window of the FTP server:
Click on “new connection” here.
Version 03 45
1.) In Title enter HECFLEET NT, for example
2.) Enter the IP address, e.g. 192.168.10.171
3.) Enter the user name
4.) Enter the password
5.) Save with „OK“.
The first three number blocks of the IP address of the PC and the
autofuel terminal must be identical (Class C network), otherwise no
connection is made.
A network connection can now be made to the Heconomy with FTP >
Connect. You will now see the data on the autofuel terminal.
Directory path
IP address for connection
46 Version 03
3.11 Structure of the Heconomy directory
The folders shown are located in the root directory of the

Heconomy. These folders are described individually below.
3.11.1 DiskC
In the DiskC directory you will find the sub-folders Conf, Datatransfer, Heconomy and Logs.
The programs in this directory must not be changed!
All import and export

The „Config“ folder hosts
data, as well as the status
the Config.xml file.
messages are located in
the „Datatransfers“ folder.
The system files can

be found in the
„Heconomy“ folder.
In the „Logs“ folder all

log files are stored.
One log file will be
created per day.
Version 03 47
3.12 Heconomy control panel
The Heconomy control panel gives you the option of checking the Heconomy's status and
configuration. This application is installed on a PC.
The user manual for the control panel is currently being written. You will find it
in the Appendix of this manual in future. You can order the manual separately
after completing, quoting the following number:
BA04.2380.00 00 01
48 Version 03
3.12.1 Control Panel – establish connection
Version 03 49
3.12.2 Control Panel – Configuration info
3.12.3 Control Panel – Dispenser state
50 Version 03
3.12.4 Control panel – Online log
3.12.5 Control Panel – set configuration parameters
To edit the Heconomy’s configuration parameters you must read out the configuration first. To
do so, select Heconomy in the main menu > Configuration > Get from target.
As soon as all relevant data has been retrieved from the automat, the new menu item
Configuration workbench will be displayed, allowing you to edit the parameters:
Version 03 51
3.12.5.1 Basic parameters - Devices
3.12.5.2 Basic parameters – General settings
52 Version 03
3.12.5.3 Basic parameters – User interface
3.12.5.4 Products
Version 03 53
3.12.5.5 Fuel stocks
3.12.5.6 Dispensers – FCI settings
54 Version 03
3.12.5.7 Dispensers – Dispenser settings
3.12.5.8 Receipt printer – general settings
Version 03 55
3.12.5.9 Receipt printer – Receipt header / footer
56 Version 03
3.13 Electronic journal
The Heconomy's electronic journal is stored on a USB memory stick.
Please order the USB memory stick quoting the following number:
2380.90 35 00 00
from Hectronic. The use of any other USB memory stick is not supported!
3.13.1 Directory structure
A folder is automatically created for each

month, and the transaction files are then
stored in this folder.
NOTE!
The "HCStorageMediaInfo" must neither be deleted nor the memory
stick formatted! Formatted sticks or sticks without this file cannot be
used with the Heconomy!
A file with the corresponding transaction

data is stored in the month folders for each
day on which transactions have occurred.
Version 03 57
3.14 Manual data exchange
The following data can be exchanged with the Heconomy by means of a USB memory stick:
• Transactions (reading from the Heconomy)

• Cards (writing to and reading from the Heconomy)
Please order the USB memory stick quoting the following number:
2380.90 70 00 00
from Hectronic. The use of any other USB memory stick is not supported!
NOTE!
The "HCStorageMediaInfo" neither be deleted nor the memory stick
formatted! Formatted sticks or sticks without this file cannot be used
with the Heconomy!
3.14.1 Preparing the USB memory stick
To save the data to the USB memory stick you must tick the option „Use USB pendrive for
datatransfer” and select what type of date is to be stored:
58 Version 03
Writing the data to Save your settings in HecPoll and carry out a data transfer. The data
the USB memory will automatically be written to the stick.
stick
3.14.2 Data exchange
To exchange data with the Heconomy simply plug the USB memory stick into one of the USB
sockets on the ARM9 Board.
The Heconomy will recognise the stick and start exchanging the data automatically.
Display when USB

memory stick is
detected USB data exchange
Preparation
Please wait
Display during data

exchange USB data exchange
File - Export
Please wait
Display after data

exchange is USB data exchange
complete SUCCEEDED
Pull USB-Drive
Version 03 59
3.15 RDT (remote data transfer) connection
General The same functionality is made available via the ISDN connection
as with the Ethernet connection, the only difference being that the
Heconomy can be configured and polled over considerable
distances (remote). It is therefore possible, for example, to have
the configuration recorded from a station where it has been
generated in advance when setting up the unit. For this purpose
the PC must have an ISDN card.
Setting up host PC When setting up the host PC for the ISDN connection proceed as
follows:
Workstation > control panel > network connections > new
connection wizard.
The New Connection Wizard will

be opened.
Click on “Next >“.
Enable “Connect to the network at

my workplace“.
Click on “Next >“.
60 Version 03
Enable “Dial-up connection“ and

click on “Next >“.
Select the device and click on

“Next >“.
Enter a name for the connection

and click on “Next >“.
Version 03 61
Enter the phone number and click

on “Next >“.
Enable “Anyone’s use“ and click

on “Next >“.
Confirm your settings with a click

on “Finish“.
62 Version 03
The connection window will open.
Enter user name and password.
Click “Dial“ to establish a

connection.
Your connection will be more stable if you carry out the following steps:
Click on the <Properties> button and open the “Networking” page tab.
Mark “Internet Protocol (TCP/IP) and click again on <Properties>.
Version 03 63
On the “General” tab, click on <Advanced…> and disable the option

“use default gateway on remote network”:
64 Version 03
Heconomy – TPM Chapter 4 – Operation
OPERATION
4. OPERATION ............................................................................................................... 66

4.1 CONTROLS STAND-ALONE VERSION ............................................................ 66
4.2 CONTROLS WALL-MOUNTED VERSION ........................................................ 66
4.3 OPERATIONAL READINESS ............................................................................ 67
4.4 FLOW DIAGRAM OF A STATION CARD FILLING ............................................ 68
4.5 SERVICE FUNCTIONS ...................................................................................... 69
4.5.1 Accessing the service functions ............................................................... 69
4.5.2 Service function 02: Show IP Config........................................................ 70
4.5.3 Service function 05: Print W&M Report ................................................... 71
4.5.4 Service function 08: FuelStocks .............................................................. 72
4.5.5 Service function 10: Show Date/Time ...................................................... 75
4.5.6 Service function 13: Set Date / Time ....................................................... 76
4.5.7 Service function 17: Reset 0-Fillings........................................................ 77
4.5.8 Service function 19: Reset dispenser ...................................................... 78
4.5.9 Service function 23: Reset PIN Counter .................................................. 79
4.5.10 Service function 24: AVR Nozzle IDs....................................................... 79
4.5.11 Service function 25: Print ID-Media ......................................................... 81
4.5.12 Service function 26: AVR Nozzle LRU ..................................................... 82
4.5.13 Service function 27: Show System Versions ........................................... 82
4.5.14 Service function 51: Print Transactions ................................................... 83
4.5.15 Service function 54: Light / Contrast ........................................................ 85
4.5.16 Service function 58: Totalisers ................................................................. 86
4.5.17 Service function 59: Reset Totalisers ...................................................... 87
4.5.18 Service function 90: Reset IP Config ....................................................... 88
4.6 ADDITIONAL FUNCTIONS ................................................................................ 89
4.6.1 Autarkic mode .......................................................................................... 89
Version 03 65
Chapter 4 – Operation Heconomy – TPM
4. OPERATION
The controls are identical for all terminal variants. They are simply arranged in a different way.
4.1 Controls stand-alone version
Display
Function
keys
Keyboard
Proximity/
Mifare
Reader
Card
reader
Receipt output
slot
4.2 Controls wall-mounted version
Display
Proximity-/ Mifare
reader
Function
keys
Card reader
Keyboard
66 Version 03
4.3 Operational readiness
The Heconomy shows that it is ready for operation with the following display text:
WELCOME
Insert your fuel card,
please
This display toggles with the date and time.
21.04.2011 10:22 This message can be

disabled via the Heconomy
Control Panel

The other steps for operation are output on the display in clear text.
If the delay between the individual control steps is too long, the display
reverts to the welcome screen. If fuelling is interrupted in this way, the user
needs to restart. At the end of the fill, assuming that no further fuel is
pumped, the system also automatically switches off after a preset delay.
Version 03 67
4.4 Flow diagram of a station card filling
The following sequence depends on the card type and the input selection, which also defines
whether the mileage, a driver/driver ID, a PIN, or some additional information must be input. It
also specifies what fuel type can be filled up to what limit.
The following operation steps are possible for a station card fill:
Please insert card
Please remove
card
Please enter PIN

...
[ If PIN is incorrect ]
max. 3 x incorrect
PIN incorrect input possible
Other input Depends on card code
Please select pump
Please fill at pump

X
Request receipt by re-inserting the card or pressing the receipt and pump button.
You can select whether to print a receipt after re-inserting the card and/or pressing the receipt
button when initialising the terminal in HecPoll.
68 Version 03
4.5 Service functions
The owner/operator can select various service functions using a special (management) card.
This card is included with every fuel terminal.
Service Program Available

function Display Print as of SW
version
02 Show IP Config 1.0.0.0
05 Print W&M Report * 1.0.0.0
08 FuelStocks 1.0.3.0
10 Show Date/Time 1.0.0.0
13 Set Date/Time 1.0.0.0
17 Reset Zero Fillings 1.0.0.0
19 Reset dispenser 1.0.0.0
23 Reset PIN counter 1.0.5.0
24 AVR Nozzle IDs * 1.0.5.0
25 Print ID-Media 1.0.3.0
26 AVR Nozzle LRU 1.0.5.0
27 Show Sys-Versions 1.0.0.0
51 Print Transactions 1.0.0.0
54 Light / Contrast 1.0.0.0
58 Totalisers * 1.0.5.0
59 Reset Totalisers 1.0.5.0
90 Reset IP Config 1.0.5.0
* only if no printer is connected!
4.5.1 Accessing the service functions
To access the service functions you must authenticate against the terminal with the
management card. There are two ways to do so:
• Using the Mifare reader by holding out the card or tag

• Using the card reader by inserting the card
Procedure: The fuel terminal is in default mode and the display reads:
WELCOME
Please present
Your ID
STOP ⌫ OK
Version 03 69
Hold your tag in front of the reader, or insert your management card into
the card reader.
The terminal displays the start menu, where you can enter or select a
program number:
00 INPUT PROGRAM-ID
select = <-
yes = ok
STOP ⌫ OK
Press the yellow button to browse the menu. Press the green button to
enter the program number directly.
4.5.2 Service function 02: Show IP Config
You can use this service function to view the terminal's IP configuration. This includes the IP
address, the subnet mask and the default gateway.
Procedure: Press the button to move to service function 02 and confirm by pressing
the green button. The display reads:
02 SHOW IP CONFIG
back = <-
yes = ok
STOP ⌫ OK
Confirm with the green button.
The configuration is output on the display:
IPA:192.168.xx.xxx
SNM: 255.255.xxx.x
DGW: 192.168.x.x
STOP ⌫ OK
The default IP address for the terminal is: 192.168.10.180. The

connection parameters are set via the Control Panel.
70 Version 03
4.5.3 Service function 05: Print W&M Report
You can use this service function to print out the "calibration report". The calibration official
can perform an acceptance test based on this report.
The data are output on the display if no printer is attached.

Press "OK" to scroll the display.
Procedure: Press the ⌫ button to move to service function 05 and confirm by

pressing the green button. The display reads:
05 PRINT W&M REPORT
back = <-
yes = ok
STOP ⌫ OK
Confirm this message and the following message by pressing the green
button.
The calibration report is printed:
Version 03 71
4.5.4 Service function 08: FuelStocks
You can use this service function to query the fuel stocks in the tanks. The precondition for
this is that the tank is equipped with an OptiLevel probe and the probe is connected.
The terminal queries the fuel stocks once a minute. If a printer is connected, the tank data
are output. For devices without a printer, the information is output on the display.

08 SHOW DATE / TIME
back = <-
yes = ok
STOP ⌫ OK
The display shows the tank number and name, the probe number, fuel
stock information, the stock, and the ullage.
T:01 Diesel
S:01 L:NORMAL*
Stock 36000 L
Ullage 14000 L
STOP OK
* Stock information:
Display Description
L:NORMAL The fill level is not below or above a threshold
L:ORDERING Ordering level has been reached
L:MINIMUM Minimum level has been reached
L:OVERFILL Maximum level has been exceeded
Stock information is only displayed after defining the corresponding limits

for the tank in HecPoll.
Press "OK" to scroll to the next tank.
Press "STOP" to quit the program.
72 Version 03
Probes connected
Date and time of the printout

Terminal number
Service function number
Tank number and name

Product number and name
Probe number date time
Stock information
Tank volume
Current volume in l
Current fill level in mm
Temperature of product in tank
Water level in tank
Ullage in tank
Version 03 73
Probes not connected or

disabled
Date and time of the printout

Terminal number
Service function number
Tank number and name

Product number and name
Probe number (ATGTIMEOUT = Probe not
connected/not responding)
Probe number (DISABLED = Probe is disabled)
74 Version 03
4.5.5 Service function 10: Show Date/Time
You can call this service function to view the current date and time settings.

10 SHOW DATE / TIME
back = <-
yes = ok
STOP ⌫ OK
The display shows the date, time and enumerator (transaction counter):
DATE TIME
21.04.2011 10:22:13
Enumerator: 507
STOP ⌫ OK
After the terminal has displayed the data, it returns to the service function
selection menu.
Version 03 75
4.5.6 Service function 13: Set Date / Time
Service function 13 is used to set the date and time at the terminal.
Starting from SW Version 1.0.4.7 date and time will be synchronised

automatically with the PC during a data transfer. Synchronisation can be set
inactive via the Heconomy Control Panel. However, we recommend you do not
change it, as otherwise the settings would have to be made manually (e.g. for
daylight savings time).

13 SET DATE / TIME
back = <-
yes = ok
STOP ⌫ OK
The display first prompts you to enter the date:
Please input date
21.04.2011
..
STOP ⌫ OK
Enter the date in the format DDMMYYYY.
Each entry must be confirmed separately:
TT –> confirm
MM –> confirm
YYYY –> confirm
After entering the date, now enter the time.
Please input time
10:22
..
STOP ⌫ OK
Enter the time in the format HHMM (HoursMinutes).
76 Version 03
Each entry must be confirmed separately:
SS –> confirm
MM –> confirm
In the final step you can set the transaction counter.
Set sequence no.
507
STOP ⌫ OK
Enter the transaction number and press the green button to confirm.
The terminal displays the settings once again and then returns to the
service function selection menu.
4.5.7 Service function 17: Reset 0-Fillings
This service function lets you reset the zero fillings counter.

17 RESET 0-FILLINGS
back = <-
yes = ok
STOP ⌫ OK
The display confirms that the counter has been reset:
0-filling counters
cleared
STOP ⌫ OK
Version 03 77
4.5.8 Service function 19: Reset dispenser
This service function lets you reset the pump in case of a malfunction.

19 RESET DISPENSER
back = <-
yes = ok
STOP ⌫ OK
The display shows you all of the connected fuel pumps:
1: ready 2: ready
3: ready 4: ready
STOP ⌫ OK
Enter the number of the fuel pump you want to reset and then press the
green button to confirm.
The display confirms that the fuel pump has been reset:
ACTION
SUCCEEDED
STOP ⌫ OK
78 Version 03
4.5.9 Service function 23: Reset PIN Counter
This service function allows you to reset the counter of erroneously entered PIN codes.

23 RESET PIN COUNTER
back = <-
yes = ok
STOP ⌫ OK
Confirm with the green button. The display shows the successful
execution:
Counter(s) cleared
Afterwards the display returns to the initial service function mask.
4.5.10 Service function 24: AVR Nozzle IDs
Thsi service function serves to check which Nozzle ID has been assigned to a filling point.
Furthermore, the display shows the battery state of the Nozzle Unit.

24 AVR NOZZLE IDS
back = <-
yes = ok
STOP ⌫ OK
Version 03 79
The display reads:
FP:XX Filling point

0000015xxxxx 97% Nozzle ID Battery state
STOP ⌫ OK
Use the OK and the ⌫ - key to scroll through the filling points.
Use STOP to leave the screen.
Printout:
80 Version 03
4.5.11 Service function 25: Print ID-Media
You can use this service function to read and print out the tank card track data.
You can only execute this function with a printer connected!

25 PRINT ID-MEDIA
back = <-
yes = ok
STOP ⌫ OK
The display reads:
Insert your fuel card

please
SF25
STOP
Insert the tank card. The data are read and printed.
Press "STOP" to quit the program.
Printing card data:
Version 03 81
4.5.12 Service function 26: AVR Nozzle LRU
Mit dieser Servicefunktion können Sie die PAN-Nummer eines Fahrzeugtags ermitteln.
Halten Sie hierzu den Tag an die Nozzle-Einheit und rufen Sie anschließend Servicefunktion
26 auf. Das System zeigt immer den zuletzt gelesenen Tag an.
Ablauf: Press the ⌫ button to move to service function 19 and confirm by

26 AVR NOZZLE LRU
back = <-
yes = ok
STOP ⌫ OK
Bestätigen Sie mit der grünen Taste.
ID: 0000015xxxxx Nozzle ID

FP: xx Zapfpunkt
9x0033xxxxxxxxxxxxx PAN-Nummer des Tags
STOP ⌫ OK
Drücken Sie die STOP-Taste zum Verlassen der Anzeige.
4.5.13 Service function 27: Show System Versions
You can use this service function to view the software version history for the Heconomy.

27 SHOW SYS-VERSIONS
back = <-
yes = ok
STOP ⌫ OK
82 Version 03
Heconomy Version
V1.0.0.0 07.04.2011
CE Image Version
V6.0.0.12
STOP ⌫ OK
Press the green button to quit this display.
4.5.14 Service function 51: Print Transactions
Service function 51 serves to print all transactions that have not yet been retrieved.
If there is no printer connected the data will be displayed. Use the OK and ⌫
button to scroll through the data.
Procedure: Press the ⌫ button to move to service function 51 and confirm by pressing
the green button. The display reads:
51 PRINT TRANSACTION
back = <-
yes = ok
STOP ⌫ OK
The current day will be displayed as start date. To modify the date, start
pressing the ⌫ - key and enter the desired numbers:
Start date
YYYYMMDD
2012 12 20
STOP ⌫ OK
Version 03 83
By entering the transaction number the displayed/printed data can be further

restricted. Optionally, you can also have all transactions printed/displayed by
confirming with OK.
Transaction number
NNN
...
STOP ⌫ OK
The terminal prints or displays all transactions that have not yet been
retrieved. You can use the OK and ⌫ - keys to scroll through the display.
Use STOP to leave the screen.
84 Version 03
4.5.15 Service function 54: Light / Contrast
Procedure: Press the ⌫ button to move to service function 54 or enter the number
directly. The display reads:
54 LIGHT / CONTRAST
back = <-
yes = ok
STOP ⌫ OK
You are prompted to set the contrast first. Enter the desired value via the
keypad and press the green button to confirm.
Change contrast dis.

20
+ #
- ½
STOP ⌫ OK
You can change the keypad sensitivity in a second step. Enter the
desired value via the keypad and press the green button to confirm.
Change key pressure

4
+ #
- ½
STOP ⌫ OK
The backlighting is adjusted in the third and final step. Enter the desired
value via the keypad and press the green button to confirm.
Change light level

1
+ #
- ½
STOP ⌫ OK
Complete your entries by pressing the green button.
Version 03 85
4.5.16 Service function 58: Totalisers
You can use this service routine to retrieve and print the totalisers.
58 TOTALISERS
back = <-
yes = ok
STOP ⌫ OK
The display reads:
FP: xx Filling point

07.01.2013 14:20 Date / time
00068 Number of fillings
1244,51 L Total sum of fillings
STOP ⌫ OK
Use the OK and the ⌫ - key to scroll through the displayed data. Use
STOP to leave the screen.
Printout:
86 Version 03
4.5.17 Service function 59: Reset Totalisers
You can use this service function to reset the totaliser of a filling point.
59 RESET TOTALISERS
back = <-
yes = ok
STOP ⌫ OK
The display reads:
1: P4 2:P4 FP-No. : Product ID
.
STOP OK
Enter the number of the filling point whose totaliser you would like to reset
and confirm with the green button.
The display confirms the successful execution:
ACTION
SUCCEEDED
Version 03 87
4.5.18 Service function 90: Reset IP Config
This service function serves to reset the Heconomy’s IP Config in case that wrong data have
been transmitted.
You can only access this service function by entering its number directly.
Procedure: Enter the number directly in the service menu.
The display reads:
90 RESET IP CONFIG
STOP ⌫ OK
The display reads:
Please
enter code 9090
to confirm
STOP ⌫ OK
Enter the code and confirm with the green button.
The display confirms the successful execution:
ACTION
SUCCEEDED
STOP
88 Version 03
4.6 Additional functions
4.6.1 Autarkic mode
Autarkic mode is available in case the fuel terminal functions are partly limited or not available at all,
and it is still necessary to dispense fuel. This function is mainly needed when a customer is unable
to authenticate against the terminal, or when authentication is not required.
Switching to autarkic mode does the following:
releases all fuel pumps connected to the terminal
logs all fills performed in autarkic mode with a special card number of 9995.
In the case of MR computers, all relays are pulled in!
Switching to To switch from normal to autarkic mode, you need to use the key switch
autarkic mode located on the left of the terminal above the controller board.
Standalone
Reverting to To return the terminal to normal operation, you need to turn the key switch for
normal mode autarkic mode back to its previous position.
Evaluating data After returning to normal operation, you can output the content of the
transaction memory (fills and stock changes)
• at the terminal as a hard copy using program 51 "Print Transactions" or
• transfer the data to the PC.
Version 03 89
90 Version 03
Heconomy – TPM Chapter 5 – Maintenance
MAINTENANCE AND CARE
5. MAINTENANCE AND CARE ...................................................................................... 92

5.1 SAFETY INSTRUCTIONS .................................................................................. 92
5.2 MAINTENANCE AND CLEANING...................................................................... 93
5.2.1 Cleaning the housing ............................................................................... 93
5.2.2 Cleaning the insertion reader ................................................................... 94
5.2.3 Cleaning the magnetic card reader .......................................................... 94
5.3 MAINTENANCE ................................................................................................. 95
5.3.1 Changing the paper roll ........................................................................... 95
Version 03 91
Chapter 5 – Maintenance Heconomy – TPM
5. MAINTENANCE AND CARE
Regular maintenance and care keeps the autofuel terminal looking good and in good working order.
5.1 Safety Instructions
CAUTION!
For your own safety: Always perform maintenance of the autofuel terminal as
described in this guide.
All other maintenance and repair work on the autofuel terminal must be
performed by trained staff authorised by Hectronic for the task.
Caution – Risk of explosion!

There is a risk of explosion if the lithium battery on the controller is not replaced
correctly. The lithium battery must be replaced by a trained service engineer
only.
Hazardous electrical voltage

Before you start work on the autofuel terminal, interrupt the power supply and
secure the power supply against being switched back on. To this end,
disconnect all pins connected to the terminal from power supply. This all-pin
disconnection before maintenance and repair work also applies to any pump power
supply connected to the autofuel terminal. Do not remove the covers on the power
adapter. Do not touch any live parts.
Components at risk from electrostatic discharge

Avoid any contact with the electronic components in the autofuel terminal.
Electrostatic discharge (ESD) can lead to malfunctions or destruction of the
electronic components.
Surfaces may become overheated in and around heating appliances.
Risk of injuries! – Please be aware that the metal parts might have sharp edges. Be careful when
Sharp edges working on the machine! You might get hurt!
92 Version 03
5.2 Maintenance and cleaning
Cleaning work for the terminal can be divided into two categories:
(1) External cleaning and treatment with care products.

(2) Internal cleaning of the components
5.2.1 Cleaning the housing
Unsuitable The following substances are unsuitable for cleaning:

cleaning products
• Fuels
• Acids or alkaline cleaning products
• Scouring agents, steel wool or similar
• Never clean the terminal with a steam or fluid jet. Any fluid entering
the terminal may cause a short circuit and/or damage the electronics.
Important - Damage to the surface of the housing!

Unsuitable cleaning products and cleaning processes such as dry
cleaning etc. can damage the surface of the autofuel terminal's housing.
The manufacturer will accept no liability for damage because of
inappropriate handling.
Suitable The following products can be used:

cleaning agents
• abrasion-free cloths/sponges/leather
• water and mild household cleaners
• Anodized cleaners (only for unvarnished anodized aluminium
surfaces)
• antistatic plastic cleaners for Plexiglas and plastics.
Suitable cleaning The following cleaning method is recommended:

methods
• Clean varnished surfaces with soft fleece cloth or sponge, plenty of
water and washing up liquid and if need be rub down afterwards with
a leather cloth.
• Apply cleaner for anodized surfaces to anodized aluminium surfaces
with a fleece cloth and then polish with a soft cloth afterwards.
• Clean Plexiglas with a mild detergent, such as washing up liquid, and
a polish with a soft cloth to finish.
Disposal After cleaning, dispose of all cloths and aids

in line with environmental protection regulations.
Version 03 93
5.2.2 Cleaning the insertion reader
Magnetic cards Magnetic cards are data carriers and thus need special treatment:
• Keep cards clean in a protective sleeve

• Dispose of defective cards
• Avoid sunlight or heat above 65°C
• Do not expose cards to magnetic or inductive fields!
Cleaning interval To ensure trouble-free operation of the autofuel terminal, you must
clean the card reader at regular intervals, depending on how frequently
the terminal is used, but at least once a week.
Cleaning cards Use only cleaning cards approved by Hectronic!

Hectronic accepts no claims against warranty for readers cleaned, and
thus damaged, by third-party cleaning cards!
Clean the magnetic card reader at least once a week or if need be more often.
Cleaning cards are available from Hectronic; quote the following order number:
2002.39.105.00 Cleaning card
5.2.3 Cleaning the magnetic card reader
Currently, no cleaning cards are available for the magnetic card reader.
94 Version 03
5.3 Maintenance
If the warning for an approaching paper end is active, or there is no more paper in the printer,
the corresponding message will be displayed either by a „4“ on light background or a „4“ on
black background:
Paper end is 4
approaching
WELCOME
please
No paper in printer 4
WELCOME
please
5.3.1 Changing the paper roll
The Heconomy is equipped with a thermal printer. Trouble-free printer module operation can
only be guaranteed if you use the paper specified by Hectronic.
Procedure
1. Open the insert
2. Press the tension lever c on the printer g backwards and pull the rest of the
paper upwards and out.
3. Take the paper roll d out of the holder e .
4. Remove the roll spool f out of the old roll and insert into the new roll.
5. To avoid sticky residues entering the printer, remove the first 2 paper layers of the
new roll.
6. Insert the new roll with the roll spool in the correct position into the holder (see
picture).
7. Clamping lever c: push back and insert the paper into the printer's guide slot g
until a small piece of paper juts out from the tear off.
Version 03 95
8. Clamping lever c: now release again.
9. Press the paper feed key h.
10. Close the insert
3
2
96 Version 03
Heconomy – TPM Chapter 6 – Trouble-shooting
TROUBLE-SHOOTING
6. TROUBLE-SHOOTING ............................................................................................... 98

6.1 NOTES ON THE DISPLAY ................................................................................ 98
6.1.1 Warnings and error states ....................................................................... 98
6.1.2 Messages relating to card processing ..................................................... 99
6.2 MESSAGES IN THE LOGFILE......................................................................... 100
6.2.1 Error messages ..................................................................................... 100
6.2.2 Warnings ............................................................................................... 100
6.2.3 “Out of service” messages ..................................................................... 101
6.2.4 Messages relating to the input screen ................................................... 101
Version 03 97
Section 6 – Troubleshooting Heconomy – TPM
6. TROUBLE-SHOOTING
This chapter describes faults, warnings and instructions which can occur during Heconomy
operation. The document lists the error output in the display, and also errors that only appear in
the log.
Messages which are created by notes, warnings and errors can originated with the ARM 9
Controller and the components connected to it or with the FCI.
Status messages not output in clear text, are output at the top edge of the display as codes.
Several status messages can occur at the same time.
6.1 Notes on the display
6.1.1 Warnings and error states
All warnings and error states are output as error codes on the display. In case of a warning, a
number with a white background is output for the component; in case of an error, a white
number on a black background is output.
The following notes exist:
1 Not assigned
1 Factory setting, initialisation required
2 Polling active
2 Last polling failed
3 At least 1 fuel pump has a problem

3 Pump error (no fuel pump available)
4 Paper prewarning (paper low in the printer, approx. 300 receipts)

4 Paper end (printer out of paper)
5 Transaction memory almost full (80%)

5 Transaction memory full (100% = 2000 transactions), terminal is disabled
6 At least 1 probe error

6 No probes reachable
7 At least 1 tank at ordering level

7 At least 1 tank at minimum level
8 At least 1 card reader has a problem

8 No card reader available
98 Version 03
6.1.2 Messages relating to card processing
During the card authorisation process, the card can be rejected for various reasons. The message is
shown in clear text on the display and/or the corresponding code is output:
ID not listed
XX

Code Error message on display Description

10 "READ ERROR Please try again" No valid information on the track
11 - Track encoding not ISO-compliant
12 - LRC error
13 - Incorrect track length
14 - LUHN error
15 - Faulty data on track (e.g. expiry date format)
16 - Certificate error
21 - Ambiguous card
22 - Card function unknown

23 "ID type unknown" Card function not supported
25 "Wrong ID type. Please try other ID" The card function differs from what was expected
26 - Card structure is not supported / accepted
30 - Card expired (expiry date has elapsed)
35 - No PIN check specified
36 "No appropriate product selection possible" Card does not have a product assignment/fueling not
possible
40 - No blacklist exists
42 - The card is on the blacklist
44 - Limit reached
45 “ID blocked” Incorrect PIN input
46 “No simultaneous fuelling with same ID” Parallel fuelling with the same card is not permitted
48 Card is temporarily on the blacklist
52 “ID not listed” The card is not on the whitelist or master list
58 “Driver number is not listed. Please re- The driver number is not on the whitelist or master list
enter”
59 “Vehicle number is not listed. Please re- The vehicle number is not on the whitelist or master list
enter”
F0 - System error
Version 03 99
6.2 Messages in the logfile
6.2.1 Error messages
Error messages in the logfile are displayed as clear text and tagged with #E.
Example:
V1 16:28:24 @00 #I Heconomy> Starting language database services | language 'en'

configured ...
V1 16:28:24 @00 #E Heconomy> missing DLL <ResourceManager.dll>
V1 16:28:24 @00 #I Heconomy> Unable to install language 'en' -> try to install
default language 'en'
V1 16:28:24 @00 #E Heconomy> missing DLL <ResourceManager.dll>
V1 16:28:24 @00 #I Heconomy> Unable to install language 'en' -> try to install
default language 'en'
V1 16:28:24 @00 #E Heconomy> Starting language database services failed
V1 16:28:24 @00 #E Heconomy> Starting mandatory core services failed
6.2.2 Warnings
Warnings are displayed in the logfile in the following format:
... @11 Heconomy> [READY FOR SERVICE] [X-------X--XXX-X]
X - - - - - - - X - - X X X - X
| | | | | | | | | | | | | | | +---- Diskspace below warning level
| | | | | | | | | | | | | | +------
| | | | | | | | | | | | | +-------- Peripheral device problem(s) encountered
| | | | | | | | | | | | +---------- Receipt printer paper stock low
| | | | | | | | | | | +------------ Receipt printer paper stock empty
| | | | | | | | | | +--------------
| | | | | | | | | +----------------
| | | | | | | | +------------------ Suspicious system time encontered
| | | | | | | +--------------------
| | | | | | +----------------------
| | | | | +------------------------
| | | | +--------------------------
| | | +----------------------------
| | +------------------------------
| +--------------------------------
+---------------------------------- Multiple update images encountered
100 Version 03
6.2.3 “Out of service” messages
"Out of service" messages are displayed in the logfile in the following format:
[OUT OF SERVICE] indication in Heconomy log stream
... @10 Heconomy> [OUT OF SERVICE] [XXXXX--XX--X-XXX]
X X X X X X - X X - - X - X X X
| | | | | | | | | | | | | | | +---- Disk space below minimum threshold/level
| | | | | | | | | | | | | | +------ Database problems encountered
| | | | | | | | | | | | | +-------- Peripheral device problem(s) encountered
| | | | | | | | | | | | +----------
| | | | | | | | | | | +------------ Receipt printer paper stock empty
| | | | | | | | | | +--------------
| | | | | | | | | +----------------
| | | | | | | | +------------------ Suspicious system time encountered
| | | | | | | +-------------------- HQ gateway setup failure
| | | | | | +----------------------
| | | | | +------------------------ System customisation needed
| | | | +-------------------------- Autarkic dispensers mode activated
| | | +---------------------------- Heconomy application shutdown in progress
| | +------------------------------ Heconomy application startup in progress
| +-------------------------------- Heconomy application in shutdown state
+---------------------------------- Heconomy application shutdown respectively [OUT
OF SERVICE] commanded
6.2.4 Messages relating to the input screen
Messages relating to the input screen are displayed in the logfile in the following format:
... @20 Heconomy> AID:6E961483 [+] 00 en C PAN:7071788800240001003 WL

IRM:[-------X]
X - X X X X X X
| | | | | | | +---- PIN input requested
| | | | | | +------ Driver number input requested
| | | | | +-------- Vehicle number input requested
| | | | +---------- Odometer reading input requested
| | | +------------ Additional info input requested (numeric input mode)
| | +-------------- Additional info input requested (alpha-numeric input mode)
| +----------------
+------------------ Manual PAN input requested
Version 03 101
102 Version 03
Heconomy – TPM Chapter 7 – Approvals
APPROVALS
7. APPROVALS ............................................................................................................ 104

7.1 TYPE APPROVAL CERTIFICATE GERMANY ................................................ 104
7.2 TYPE APPROVAL CERTIFICATE AUSTRIA ................................................... 105
7.3 MID EVALUATION CERTIFICATE ................................................................... 106
7.4 MID PARTS CERTIFICATE ............................................................................. 107
7.5 EC DECLARATION OF CONFORMITY ........................................................... 108
Version 03 103
Chapter 7 – Approvals Heconomy – TPM
7. APPROVALS
7.1 Type approval certificate Germany
104 Version 03
7.2 Type approval certificate Austria
Version 03 105
7.3 MID Evaluation Certificate
106 Version 03
7.4 MID Parts Certificate
Version 03 107
7.5 EC Declaration of Conformity
108 Version 03

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Heconomy

Technical Product Manual

Responsible: Support Refuelling Edition 01.2013

Support HelpDesk and Hotline

Your advantages  Clarity

How is a ticket created?

By phone Of course, our technicians can still be reached by phone. However, we

Hotline phone number: +49 (0) 77 03 / 93 88 - 998

You can help speeding up the process by having the following

• your contact details (phone number and email address)

• an exact description of your problem or error message

• serial number or version number of the device

Support enquiry Support enquiry via

Manual ticket creation

Date Revision Chapter(s) Description

¾ Chapter 1 General Introduction .......................................... 9

¾ Chapter 2 Functional description ..................................... 15

¾ Chapter 3 Installation/ Operation startup ......................... 27

¾ Chapter 5 Maintenance and care ...................................... 91

¾ Chapter 7 Approvals ....................................................... 103

1. GENERAL INTRODUCTION ....................................................................................... 10

1.1 Product Overview

Manufacturer Hectronic GmbH

Telephone: +49 (0) 7703 – 93 88 – 0

Product Autofuel terminal

Type Heconomy/ 2380

1.2 System overview/introduction

Heconomy Standalone Heconomy wall- Heconomy CRID

1.3 Major features

1.4 Card processing

The Heconomy's card processing is extremely flexible arrangement, i.e. it is possible to

• Processing of ISO track 3 station cards (compatible with the TA 2003)

Blacklist and whitelist are created in HecPoll.

1.5 Technical data

Description HECTRONIC AUTOFUEL TERMINAL

1.6 Safety remarks and installation regulations

Precautionary measures are primarily meant for your personal safety.

Danger – Dangerous electrical voltage – this symbol alerts you to

Attention – Components subject to destruction by static electricity –

Important! – This symbol indicates text containing especially useful

1.6.1 General rules to be observed when maintaining the machine

Do not touch the electronic components of the machine.

Before opening the Autofuel Terminal make sure that:

• there is no moisture on the upper cover/hood of the unit. Remove any

• the unit is protected from moisture if work is carried out in unfavourable

2. FUNCTIONAL DESCRIPTION ................................................................................... 16

2.1 Heconomy Stand-alone

The LED lighting

Keypad for PIN, mileage

The security lock Contactless identification

2.2 Description of the components

Task Key Description

2.2.2 Mifare reader (option)

The Heconomy's Mifare reader is connected to

2.2.3 Proximity reader (option)

• Touchless identification system for

2.2.4 Heater (option)

The Heconomy can optionally be fitted with a heater.

Heating element dimensions 150 x 200 mm

2.2.5 Insertion reader for stand-alone housing (option)

Performance feature Description

* Service life quoted for a clean office atmosphere!

2.2.6 Insertion reader for wall-mounted housing (standard)

Your advantages Clarity