Professional Documents
Culture Documents
INTRODUCTION
An organizational study encompasses the study of organizations from
multiple viewpoints, methods and levels of analysis. The study has been carried out in
a production industry named Travancore Titanium Product Limited, Trivandrum
(TTPL). TTPL is a public limited company under the State Public Sector with
Government of Kerala owning 80.94% of the shares. Kerala State Industrial
Development Corporation (KSIDC) holds 7.91% and the balance held by the public.
In this industry there are approximately 720 Employees and 110 officers, all work
with the view of improving efficiency, profitability, and competitiveness and maintain
market leadership. The workers age limit is 58 and officers age limit is 60.TTP has
proposals to expand its capacity to 27000 tons per year, modernize and diversify in
stages to produce both Anatase and Rutile Grades of Titanium Dioxide pigment and
the new plants to this connection will be launched during the current year.
Travancore Titanium Products Ltd. was incorporated on 18th December 1946, to
produce pigment grade Titanium Dioxide from ilmenite, which is abundantly
available as placer deposits on beaches near Kollam, in the coastal state of Kerala,
India. The unit was promoted by the princely state of Travancore in collaboration with
the British Titan Products (BTP) Company Limited; U.K (now known as Tioxide
Group limited). The administrative control of the company was with a managing
agency, Indian Titan Products Company.
The company which started production at a modest rate of 5 tons per day increased its
capacity in stages to the present level of 40-45 tons per day. Till recently, Travancore
Titanium Products Ltd. was the only unit producing Anatase grade Titanium Dioxide
pigment, in India.
It is a matter of pride that the manufacture of a rare chemical like Titanium Dioxide
which was confined to highly industrialized nations of the west, was taken up herein
Trivandrum five decades. TTP was the only unit producing this white pigment, not
only in India, but also in the whole of South-East Asia.
The plant has the capacity to produce both Anatase and Rutile grades of Titanium
Dioxide. The plant functions round the clock in 4 shifts.
This report gives an idea about the organization and its functions. The study also
gives clear picture about the different departments of the organization.
1.5 CHAPTERISATION
CHAPTER 1 INTRODUCTION
CHAPTER 2 INDUSTRY PROFILE
CHAPTER 3 COMPANY PROFILE
CHAPTER 4 ORGANISATION STRUCTURE
CHAPTER 5 ANALYSIS
CHAPTER 6 FINDINGS SUGGESTIONS AND
CONCLUSION
TiO₂ also exhibits great chemical inertness. It has good heat resistance, with a
melting point of around 1840 °C. TiO₂ is also non-toxic, which has seen it displace
white lead in paints.
The main industrial consumers of TiO₂ are paints and coatings, plastics and
paper, inks, ceramics, cosmetics, fibres, etc.
1. Managing Director
2. Executive Director
3. Principal Secretary of Industries Department-Chairman
4. Additional Secretary of Finance Department
5. Secretary of Industries Department
6. Government representative.
Customer Satisfaction
Continuous improvement of process and product
Human resource development
Rutile Grade
Anatase PG
Rutile PG
Anatase GP
Rutile GP
In addition to TiO2, TTPL manufacturers small quantities of the following on
demand.
Potassium Titanate
Anatase (ISI)
This is a pigmentary form of TiO2 having the following desirable properties –
High brightness, tinting strength, good colour, excellent dispersion
characteristics in both aqueous and non-aqueous media. Suitable for use in
paints, paper, plastics, linoleum, rubber, leather finishes, soap and cosmetics
and other applications.
Rutile Grade
The major application is Plastic Master Batches, paint, Textiles. Substitute for
treated Rutile especially in plastics, paints, undercoats, printing inks, primers,
Rutile (PG)
The product is recommended for products requiring more UV exposure and
can be used for making M.B.S. and compounds for both moulding and
extrusion. It can be used for making Yellows, Ivory, Beige and Oranges. Is
used extensively for thin gages HM – HD films
Anatase (GP)
General purpose pigment is recommended for use in non-decorative paints,
cement paints, distempers and rubber products.
Rutile (GP)
The major applications are ceramic, Paints, Plastics.
Potassium Titanate
Potassium titan ate possesses low thermal conductivity and high reflectance
ranging from ultra-violet to infra-red region. Used in the manufacture of
special quality welding rods, due to its high insulating property and high
melting point.
Anatase Special Grade
This low phosphorous Anatase grade is used in the manufacture of special
quality welding rods, due to its insulating properties and high melting point.
Ink Kores (India) Ltd, JBA printing ink Ltd, Coates of India,
Rainbow Ink & Varnishes.
Chemicals Camphor & Allied Products, Dr. Beck & Company, Jay
Industrial Chemicals, National Paints & Chemicals.
Working Hours
Three shifts
I. 6 am to 2 pm
II. 2 pm to 10 pm
III. 10 pm to 6 am
General shift
8 am to 4 pm
Office time
9 am to 5 pm
Finance department
Marketing department
Commercial department
Materials department
Human Resources department
Training department
Engineering department
Legal department
Safety department
Medical department
Project department
Research and Development department
Security and Vigilance department
4.1.1 The production department of TTP has many important functions, which
are as follows:
Plant Managers
Foremen
Supervisors
Operators
Work Assistants
Digesters
Settlers
Concentration
Precipitation
Post Precipitation
Filters
Pre-leaching Filters
Leaching
Treatment
De-watering Filter
Calciner
Milling of Pigment
Packing
Finance Advisor
Finance Manager
Section Officers
Setting of all investment proposals, certain new assets, new posts etc. from
the point of financial feasibility.
To make proper entries in books of accounts and extract reports like Trial
Balance, Profit and Loss A/c, Balance Sheet on a time bound basis.To
collect all sums due to the company.
Federal Bank
ICICI Bank
3.Cash section:
Cash section is in charge of preparing cheques on receipt of vouchers,
on receipt from bank and they maintain a Petty Cash Book for entering
expense including during business hours, which includes monthly salary and
incentive payments and other payments.
5.Loan section:
Housing loans has been arranged through HDFC at an interest rate of
13% of which 6% is provided by the company for the workers. Vehicle loans
are also allowed to the employees through this section.
6. Retirement Benefits
Gratuity liability is provided based on the company rules prevailing from time to time.
The gratuity fund created to the company has been approved by the income tax
authorities. The net asset enables the fund to fully discharge the company‟s obligation
in respect of gratuity, payment to the employees etc. The liability to pay leave
encashment accrues only when the employees can encash unveiled leave during their
period of service till the employee exercise his rights. Hence it is not quantifiable and
is accounted on cash basis.
7. Scraps
Accounting of scrap is done at the time of sale.
8. Salary
The employees get their salary/wages on the last, but one day before of each
month. Salary/wages is given on monthly basis. It is paid through bank/cash. Before
the payment of salary every employee will receive his pay slip.
9. Allowance
Some allowances are paid to the employees to compensate without changing
the basic pay structure. DA is paid to cover the increased cost of living. When
housing accommodation is not provided, house rent allowance on suitable BP
structure will be paid. In TTP there are different pattern of DA and HRA. They are
applicable to each employee in the organisation. House Rent Allowance is given to
employees and it is provided as 10% of Basic Pay, today.
10. Accounting policies
The financial statements are prepared under the historical cost convention on
accrual basis and in accordance with the mandatory accounting standards issued by
the ICA and relevant provisions of the Companies Act, 1956.
Section Officers
Clerical Staff
1. Domestic wing
To achieve customer satisfaction through timely execution of orders and to
maintain harmonious customer relationship.
2. Export wing
To achieve customer satisfaction through timely execution of export orders
and to maintain quality standards in delivery of our product.
4.3.2 Objectives of Marketing Department.
To select and appoint stockiest and other customers for direct sales.
4.3.3 Customers
Presently company has 33 authorized stockiest. These stockiest are nominated
by company. A general agreement is executed between company and the stockiest. In
addition to these stockiest, TTP has many direct customers. These include reputed
organizations like Asian Paints, Berger Paints, Godrej, Bata etc. The sector wise
classification of customers of titanium products are Paint, Leather, Paper, Plastic,
Printing Ink, Soap, Cosmetics, Fabrics, Rubber, Ceramic, Artificial fibers,
Pharmaceutical preparation, Textiles, Electronic industries, Ink etc.,. In TTP a
Customer Satisfaction Survey is conducted yearly
Section Officer
Clerks
Typist
To develop good supplier relationship as this will ensure the best terms
of supply of materials.
E. Raw Materials: The raw materials received from various sources i.e.,
departmental and contractor are recorded as per the weighbridge bills.
F. Inventory Control and Disposal: The material section should also concerned with
the inventory control. They should inform to the concerned departments when the
reorder level is reached.
Materials Manager
Store Keepers
Chief Manager
Deputy Managers
Assistant Managers
Section Officer
1. Managerial cadre
2. Workers cadre
Managerial cadre is having superior service rules and the workers cadre having sub-
ordinate service rules.
2. Recruitment
Another important function of personal department is the recruitment of the
right persons in the right place at right time. It is the first time process by which
employment is provided to the adequate manpower resources. It is the positive
process of searching for prospective employees and circulating them to apply for the
jobs.
Mainly there are 2 modes of recruitment
1. Direct Recruitment
2. Through Public Service Commission
For the appointment of Managerial cadre Direct Recruitment mode is used.
For the recruitment of process operator, work assistant, Direct Recruitment method is
used. Clerks and typists are recruited through PSC. For Direct Recruitment of
workers, 30% reserved for locals.
For Direct Recruitment invitation will be given to the professional employment
exchange and advertisement will be given in leading newspapers. Based on the
written test & interview, selection is made.
For conducting interviews there will be a selection committee consists of MD,
Company Secretary, Chief Manager (Human Resource), Govt. Nominee and
representative of concerned department.
In addition to above 2 modes of recruitment, the following recruitments are made:
Sports Quota: Titanium encourages sports activities in the state by recruiting
young promising players into the company sports team. These include
Football, Volleyball players. The recruitment is based on qualification and
sport level performance.
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Dying in Harness: An employee‟s dependant is provided employment in the
company if he dies in service.
Probationer
Newly appointed employees will be on probation. For Managerial cadre, it is
one year. For subordinate class, it is 6 months. There will be police verification for
newly appointed employee. During probation overall performance, attendance,
punctuality, loss of pay, any disciplinary action taken etc will be taken into account.
During probation period, the employee will not be eligible for annual leave.
Appointment by transfer
This is a type of internal recruitment. In case there is some vacancy and there
is no eligible person to be promoted to that post, a person of another department
having the required eligibility may apply and be appointed to the vacant post by
internal transfers
Dying-in-harness scheme
The company appoints several persons by this scheme. If any employee dies
before retirement, then the company offers job for his children or any member of
family according to their qualification.
4. Promotion
Promotion is concerned with rewarding the capable employees by putting
them in highest positions, with more responsibility and higher pay. In case of
promotion one year probation period will be provided. Usually promotion is based on
Graduation Rank list. In addition to this performance rating, attendance, qualification
is also considered. Advancement within an organisation is ordinarily labeled as
promotion, which involves a change from one job to another that is better in terms of
status and responsibility. Change to higher job is accompanied by increases in pay and
privileges. For every chance for promotion, three persons are considered. Basis for
promotion in TTP are attendance service, performance, seniority, test/interview etc.
5. Performance appraisal
Performance appraisal is a systematic evaluation of present potential
capabilities of personnel by their superiors. It is the process of estimating or judging
value status of a person. In TTPL separate appraisal is done for subordinate staff and
management cadre. In performance appraisal capacity, job knowledge, initiative, job
attitude, human relations, personnel character, attendance, punctuality, integrity etc.
are measured. It is conducted every six months.
The main objectives of performance appraisal are:
To provide systematic judgement to back up salary increments, transfers etc.
Means of telling the employees how he is doing or performing his work and
suggesting the needed changes in his behavior.
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It is used as a base for coaching and counseling the individual by his superior.
6. Labor welfare
The very existence as well as the progress of a factory is largely dependent on
the mental satisfaction of its workforce. Aiming the satisfaction of the workforce,
labor welfare measures in various forms are introduced in Travancore Titanium
Products. It provides a vast number of welfare amenities to its employees for the
promotion of better labor management relationship.
8. Industrial Relation
In TTP, Trade Unions are recognized through a referendum. There were 9
Trade Unions in TTP, but in a referendum made by the company in 1996, all other
unions except Titanium products Labor Union and Titanium General Laborers Union
were disqualified. Therefore in 1998, all other unions merged into one to form a new
trade union called Titanium Employees Co-ordination Council. TTP maintains an
excellent relationship with its employees and their Trade Unions. TTP has 3
recognized trade unions. They are:
1. Titanium Products Labor Union (TPLU) of INTUC
2. Titanium Government Labor Union (TGLU) of CITU
3. Titanium Employee Co-ordination Council (TECC) of AITUC
For recognition each union must have 20% or more support from among the
employees.
They are meant for carrying out functions like:
To secure fair wages for workers.
To safeguard the jobs of the employee and to improve the conditions of the
organisation.
9. Remuneration
TTP gave fair remuneration to its employees in order to increase their morale
thus by increasing productivity. There are two types of pay scale present. One is for
subordinate service and other for officer service. HR department calculated the
remuneration payable to each employee from the details of their attendance and the
payroll sheet transferred to finance department.
Retirement
Retirement means the situation when the employee being terminated service
on reaching a fixed age. The age of retirement of TTP is 58 yrs. At the time of
retirement the employee will be provided with Provident Fund, Gratuity etc.
Workers Participation
INSTITUTE OF MANAGEMENT IN KERALA
The further enhancement of industrial relation is done by encouraging workers
and increasing worker‟s participation in management. For this purpose TTP has
formed various committees like Works Committee, Canteen Advisory Committee,
Departmental Promotion Committee, Medical Committee, Benevolent Fund
Committee, Safety Committee etc. In the works committee the members are selected
by representatives of workers and management. They meet once in a month.
Training Officer
Staff
To motivate worker
Every training programme has a well-defined specific objective. The different stages
in training are as follows.
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1. Induction Programme
Induction programme is training with specific objectives. It aims at
creating awareness to the new comers about the organization and its products,
different sections, rules and regulations they have to follow etc.
2. Orientation
This is the second stage in training programme. After
induction programme is carried out, feedback is obtained after three months.
This is orientation.
The training department of TTP mainly offers 4 main Training Programmes. They
are:
1. Induction Programmes or Vestibule Training.
This programme is designed to give them a general view of what the
enterprises does, how it is organized, what benefits it offers and what its general rules
and regulations are.
3. Outside-Training.
This programme is meant for particular category of employees or
workers, conducted by the Training Department under the authority of specialized
expert from outside agency. This is knowledge-based training. In this programme, an
effort is made to expose participants to concepts, theories, basis principles, pure and
applied knowledge.
Chief Engineer
Assistant
Assistant Assistant Executive Assistant Executive Executive
Executive Engineer - Engineer - Electrical Engineer -
Engineer - Civil Mechanical Instrumentation
Assistant Engineers
Supervisors
Charge Heads
Operators
Work Assistants
The Engineering department performs various functions very smoothly. It has co-
ordination will other departments also.
Preparation of plants.
Repair
Maintenance of Mechanical devices and equipments.
Maintenance of spare parts.
Installations and running of the related devices.
Chief Manager
Assistant Manager
Clerical staff
I. Recruitment
To the various categories of posts in Managerial Cadre and Subordinate
Service, recruitments effected through PSC/Employment Exchange or by
direct notification, and under Dying-in-Harness scheme.
With regard to direct recruitment Legal opinion is often called for as to
qualifications/eligibility of the candidates or acceptability of applications.
In appointments under Dying-in-Harness scheme, producing of various
certificates evidencing Death of the employee, right of the claimant(s) for
Death-cum-Retirement benefits and qualifications/eligibility of the applicant
for the job, the post to which the candidate is to be appointed etc, may require
legal vetting and verification.
II. Service Matters
Service matters ranging from eligibility of the candidates for promotion to a
particular post, deciding the merit, up-gradation (in lieu of promotion),
increments/anomaly etc may call for legal advice/opinion.
III. Conduct of Cases
A dispute of difference between the parties in any of the above matters such
as recruitment/service matters, contract may lead to litigation at various
venues such as Industrial Tribunal/Labour Court, various Civil Courts, and
High Courts of Departmental authorities such as Sales Tax/Transport
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Commissioner/Tribunals (Central Excise Commission/Collector (Appeals),
Central Excise & Gold Control Appellate Tribunal (CEGAT). In case of
purchase/contract disputes are also referred to Arbitration.
In these cases, the Standing Counsels at Ernakulam and Trivandrum appear in
Courts for the company. All the necessary information and documents
required in the cases for filling/presenting in Court have to be obtained from
the concerned Departments and transmitted to the Standing Counsels. Where
the Judgment/Award of the Court or Authority contains any direction to the
Company the Department has to pursue action for compliance with such
direction stipulated in the judicial pronouncements.
IV. Disciplinary Proceedings
Being an establishment employing above 1200 employees (Managerial and
Subordinate Service), naturally questions of discipline may come up most
often. Having got the certified Standing Order, and the misconducts well
define therein, any act affecting discipline cannot but be taken cognizance of.
Disciplinary proceedings start with issuance of chargesheet with details of the
alleged misconduct and calling for the delinquent‟s explanation which is not
found satisfactory, domestic enquiry is ordered: this involves posting of the
Enquiry officer and Presenting Officer, culminating in the Enquiry Report of
the Enquiry officer and award of punishment, if found guilty, based on the
Enquiry Report.
At any of these stages legal opinion/advice may be sought so as to ensure that
the Management‟s action is legally sound, as also to ensure that the delinquent
is accorded reasonable opportunity to present/defend his case and natural
justice meted out to him.
In addition to these duties with regard to disciplinary proceedings in general,
officers in the Department are posted as Enquiry/Presenting Officer in which
case they have to play the role of the judge or prosecutor respectively.
V. Commercial Transactions
In the course of business, the Company has to enter into agreements/contracts
with various suppliers, customers and contractors for supply of material,
servicing of equipment supplied, executing of contract works etc throughout
the country and even abroad at times.
Documents embodying these contracts have to be drafted/approved/vetted by
this Department.
In case of delay or default in supply or execution of work as per contract also,
this department shall have to intervene at various stages by way of issue of
show cause notice, termination of control, blacklisting of the party etc.
VI. Financial Matters
Mainly the financial matters referred for legal opinion relate to levy of
charges such as Excise duty/MODVAT claims, Sales Tax etc., on material
purchased/sold by the company.
There being a bulk of statues in the country governing industry/labour in
addition to the ordinary enactments on civil matters, a legal issue may spring
up in anything related to the Company any time, warranting involvement of
Legal Department
Assistant Managers
Supervisor
Section officers
To give instructions to work force about safe working methods & conditions.
To advice and assist the factory management for fulfillment of its statutory
obligation.
Safety Training.
To direct unsafe conditions and actions in the working premises and report it
to top management.
To control the losses and accidents that occurred within the company.
Medical Officer
Male Nurse
Nursing Assistants
Clerical Staff
Chemists
Assistant Chemists
Junior Chemists
It is responsible for providing service to customers. They analysis the final packed
product for ISI grading and allow the same for the customers looking in for specific
requirement and attends to customer‟s queries and complaints.
4. Pollution Monitoring
It carries out analysis of liquid effluent and stack emissions and reports the result to
the State pollution Control Board. The Research group is responsible for optimizing
products, quality and process specification, development of titanium based product on
a bench scale and further on a pilot plant scale.
Security Superintendent
Security Officers
Security Guards
Duties
To ensure that the rules and laws of the company are obeyed.
Functions
To protect the personnel and property of the organisation against theft and
pilferage.
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To check all incoming and outgoing goods and vehicles.
All the movements of the employees and outsiders through the main gate
shall be recorded in the relevant registers.
The main gate will be locked at all times and will open only to permit the
movement only under the scheduled timings or under authorized documents.
Should be very careful towards fire prevention and workmen is not allowed to
smoke inside the factory premises.
At the close of the working time, inspect the windows and ventilators and
ensure that all fans, lights, water taps, etc are switched off except the security
lights.
1. Main gate
2. Inner gate
3. Work shop
4. Main office (Reception)
5. Time office
6. Power loading
7. Cash section(when needed)
8. General stores and Canteen area.
1. PESTLE Analysis
2. SWOT Analysis
3. Competitive Analysis (Porter‟s Five Forces Model)
Increase in the demand for the product leads to an increase in the rate
of production.
Exchange rate affects the cost of exporting goods and the supply and
price of imported goods in an economy.
5.2.6 STRENGTH
Loyal customers.
5.2.2 WEAKNESS
5.2.3 OPPORTUNITY
5.2.4 THREAT
Pollution problem
5.3.1 RIVALRY
The incumbent‟s share in the total Indian TIO₂ market has drastically came
down from a position of monopolist. An industry with growth rate assumed to be 7 %
(based on GDP) is meaningful provided the demand/supply position is controlled by
indigenous players. But with liberalization, import duty cut made it cheaper to import
customized quality products. Of the four players in the industry, two large producers
are in the public sector and the other two are in the private sector. Indian import of
ANATASE grade TIO₂ during 96-97 is of the tune1881.897 tonns for a value of
Rs13.6 crores.
5.3.3 SUBSTITUTION
5.3.4 BUYERS
5.3.5 SUPPLIERS
Findings in general:
The company is providing a well conceived transport system and most of the
workers rate the conveyance facilities as good.
There is a good follow up of the well defined rules and regulations.
The employees express satisfaction over the functioning of the various
departments.
The organization is blessed with highly skilled and experienced employees.
Uniform for all workers except those in the administrative levels.
As the company is a PSU, government sanction is needed for most of the
process and hence administrative delay is of great concern for the firm.
Production Department
Only male workers are employed in the plant of Travancore Titanium Product
Limited.
They are using an old technology for the production of anatase grade TiO₂.
Marketing Department
6.2 SUGGESTIONS
1. Technological Up gradation
TTP Ltd still follows the old technology that needs to be replaced immediately so that
new technology up gradation could give TTP a much better output.
2. Pollution Control
If proper steps are taken to treat the liquid waste and vapour emission from the
company, the company will become zero pollution company. TTP should undertake
more projects to control the pollution.
3. Method of production
Adopt new method of production that will minimize the cost of production
4. New project
The management of the company should take steps to continue the Effluent
Treatment Plant Project submitted by the project department
5. Development of new products
Because of the wide applications of titanium products, the company can
develop new products using the R & D facility.
6. Introduction of good Management Information System
TTP Ltd doesn‟t have a good management information system. If it is
introduced in the company, the company should achieve a better integration
between the departments in the organization.
7. Training programme
Provide more training programmes to all the workers and office staff
of the organisation in order to develop their skills, knowledge and their attitude
towards works etc. This will automatically increase the production.
Books
Online Sources
5. http://www.rsc.org
6. http://www.indianyellowpages.com
7. http://www.tradeindia.com
8. http://www.travancoretitanium.com
9. http://www.wikipedia.com
10. http://www.google.com