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Name of Ratee:

Date:
Areas of Concern Always Sometimes Rarely
Speak in a friendly, courteous manner.
Smile and call people by name.
Show genuine interest in others.
Strive to give the best service possible.
Treat others with patience and tolerance.
Praise others generously.
Ask questions and listen openly to their responses.
Consider others' feelings and points of view.
Communicate openly and honestly.
Can be counted on to do the right thing.
Solve problems instead of complaining.
Support others in decision-making processes.
Take a win-win approach to resolving conflict.
Work well as part of a team.
Have a good sense of humor.
Stay committed to reaching organizational goals.
Focus on the process as well as the results.
Take responsibility for the quality of work.
Demonstrate personal motivation.
Maintain a proactive attitude.
Does not disturb his/her co-worker during working hours with unnecessary gestures or topics.
Do his/her work assignments even without the presence of his/her superior.
Has equal treatment with his/her co-worker.
Approachable and prompt whenever there are requests being asked from his/her.
Professional in dealing with members and clients or talking someone in the telephone.
Team player, accepts mistakes when criticize, admit wrong doings.
Being resourceful and creative.

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