Professional Documents
Culture Documents
By
Talha Naeem
Registration # 15017220485
Asad Bilal
Registration # 15017220486
Sunaiya Tariq
Registration #
BBA (HONS.)
Department of Management Science
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ACKNOWLEDGEMENT
All the appreciation is for Allah Almighty who is the most merciful, gracious and
beneficent who is entire source of all the knowledge and wisdom endowed to
mankind. All the prayers are forever in the name of Almighty Allah, who helped us
in setting goals and objectives and blessed us to reach the destination. Without His
assistance none is capable of accomplishment.
We would like to thank The Business Administration Department for giving us the
opportunity and providing us with a platform to prove our mettle.
Heartiest thanks to our worthy teachers without them we won’t be able to complete
this task.
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Contents
INTRODUCTION .................................................................................................................................... 5
BUSINESS DESCRIPTION ..................................................................................................................... 6
Point Of Uniqueness: ............................................................................................................................ 7
Products: ............................................................................................................................................... 7
Vision of Art and Heart ................................................................................................................................ 7
MISSION STATEMENT................................................................................................................................... 8
Core Values............................................................................................................................................... 9
OVER ALL OBJECTIVES ................................................................................................................................ 10
1. Main Objectives: ............................................................................................................................. 10
1.1 Commitment to the Team Objective ....................................................................................... 10
1.2 Commitment to Goal Attainment ............................................................................................ 10
1.3 Commitment to Our Time Management System .................................................................... 10
1.4 Commitment to Excellence in All We Do .............................................................................. 10
1.5 Commitment to Innovation ..................................................................................................... 10
2. Specific Objectives: ........................................................................................................................ 11
2.1 Short Term Objectives: ........................................................................................................... 11
2.2 Long Term Objectives: ........................................................................................................... 11
SEGMENTATION ......................................................................................................................................... 12
3. Overall Market Analysis: .................................................................................................................... 12
4. Specific Market Analysis: ................................................................................................................... 12
5. Competitive Analysis: ......................................................................................................................... 13
5.1 Threat of New Entrant (HIGH) ............................................................................................... 13
5.2 Rivalry among Competitors (LOW) ............................................................................................. 13
5.3 Bargaining power of Buyer (HIGH) ....................................................................................... 13
5.4 Bargaining Power Of The Supplier (LOW) ............................................................................ 13
ORGANIZATIONAL PLAN ............................................................................................................................ 14
1. Form of Business: ........................................................................................................................... 14
2. PARTNERSHIP DEED: ................................................................................................................. 14
3. Members ......................................................................................................................................... 14
4. Termination of partnership.............................................................................................................. 14
5. Allocation of assets/ repayment ...................................................................................................... 14
3
AUTHORITIES AND RESPONSIBILITIES ....................................................................................................... 15
(JOB SPECIFICATION) .................................................................................................................... 15
Finance manager ..................................................................................................................................... 15
Marketing and Production Manager ....................................................................................................... 15
Supply-chain Manager ........................................................................................................................... 15
OTHER JOBS ........................................................................................................................................ 15
PRODUCTION PLAN .................................................................................................................................... 16
1. Manufacturing ................................................................................................................................. 16
1.1. Purchase of material and accessories ........................................................................................... 16
1.2. Production Process ....................................................................................................................... 16
1.3. Packing:........................................................................................................................................ 17
2. Strategic Production Resources ...................................................................................................... 17
MARKETING PLAN ...................................................................................................................................... 18
1. Marketing Mix .................................................................................................................................... 18
1.1. PRODUCT ................................................................................................................................... 19
1.2. PRICE .............................................................................................................................................. 22
1.2.1 Pricing Objectives ............................................................................................................... 22
1.2.2 PRICING STRATEGIES .................................................................................................... 22
1.2.3 PRICING STRUCTURE ........................................................................................................ 23
1.3. PLACE ............................................................................................................................................. 23
1.3.1 DISTRIBUTION CHANNELS .......................................................................................... 23
1.4. PROMOTION .................................................................................................................................. 24
1.4.1 ADVERTISING ...................................................................................................................... 24
FINANCIAL PLAN ......................................................................................................................................... 26
1. Sources of funds:............................................................................................................................. 26
2. Equity Structure .............................................................................................................................. 26
3. Budget for production of units: ....................................................................................................... 26
4. Estimated Production Cost .............................................................................................................. 27
5. Per Unit Cost ................................................................................................................................... 27
6. Estimated Operating Cost ............................................................................................................... 28
7. PRO-FORMA INCOME STATEMENT ........................................................................................ 29
Pro-Forma Income Statement ............................................................................................................. 29
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For the period 2019-2020.................................................................................................................... 29
8. PRO-FORMA CASH FLOW STATEMENT ................................................................................. 30
9. PRO-FORMA BALANCE SHEET ................................................................................................ 31
SWOT ANALYSIS ......................................................................................................................................... 32
STRENGTHS ......................................................................................................................................... 32
WEAKNESSES ...................................................................................................................................... 32
OPPORTUNITIES .................................................................................................................................. 32
THREATS .............................................................................................................................................. 32
EXIT STRATEGIES ........................................................................................................................................ 33
References: ................................................................................................................................................. 34
INTRODUCTION
A wedding, the birth of a child, a new home, an important birthday, all of these are events that
mark our lives forever and should be celebrated with a gift you can cherish for a lifetime. Every
person is in search of attractive and innovative products for purpose of exchanging gifts. There
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are numerous businesses offering a variety of products for customers to fulfill their needs. But
demand for handmade gift items is substantial. People like to purchase handmade items as gift
because when an item is handmade, a little part of the creator of that piece goes into it.
The fashion for handmade items as a gift is Evergreen. People prefer to purchase handmade stuff
as it provides them with a level of individuality which is not available from mass market
retailers. They prefer personalized gifts on lavish items.
Thus idea of “Art and Heart” is to establish an outlet and an online website that makes available
a variety of handmade items under one roof and to provide a platform that will facilitate
customers.
In order to check the demand and potential for our idea we conducted a survey in our target
market. We came to know that it is a good time to launch such a project as people showed a high
interest for it. First of all we are going to launch it only in the Punjab. In future, in response to its
scope we shall expand it throughout province of Pakistan.
BUSINESS DESCRIPTION
Our idea is to provide a large variety of innovative and creative handmade items under one roof.
The name of our organization is “Art and Heart” which is actually an effort to provide items for
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special celebrations and occasions. It is basically a manufacturing business in which we are
going to present a wide variety of handmade items.
We have started our business as partnership. We are three partners who share equally in startup
capital and hence are entitled to share equally in profits. Any other need for capital will be
entertained by loan.
Point Of Uniqueness:
All the things and the services we are providing may not be unique according to the range of
things now days. Present businesses may be providing a large variety of gift items but the
difference is there that the things provided by us are purely handmade.
Products:
A variety of hands made items are provided under one roof which includes:
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“Our vision is to be
the most trusted and preferred organization to our customers by fair trade practices in the
art and craft sector and want to become the creative house of first choice in our targeted
market.”
MISSION STATEMENT
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“Our mission statement is to convert the creativity into reality. We promise on time
delivery, best quality and competitive prices. We are ambitious to become a leader in the
handicrafts sector because of our high business ethics and commitment to excellence.”
Core Values
Develop mutual trust & respect with our team members and customers
Achieve the highest standards of professional excellence, ethical conduct, integrity and
personal responsibility.
Customer satisfaction is our number one priority.
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OVER ALL OBJECTIVES
1. Main Objectives:
Main objective of our business is to flourish the different occasions of our customers by
providing quality products which express their feelings to their dear ones.
We believe in total commitment to the team. The team objective is a guide for us to
follow in our service to our clients, support of each other, and team growth.
We believe every individual should have personal and economic goals. A joint effort will
be put forward to identify and achieve our long-term objectives.
We believe our time management system should be utilized in all business activities to
provide maximum efficiency and effectiveness for our customers. We will move towards
managing our time and setting specific goals within that time.
Our philosophy is to achieve excellence in all that we do. All efforts of our team are
directed towards achievement of maximum quality.
We believe our strength lies in our passion to implement new ideas and embrace change.
We realize that innovation involves risk of failure, but we choose to face risk of failure in
our pursuit of success rather than fail passively.
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2. Specific Objectives:
2.1 Short Term Objectives:
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SEGMENTATION
We target segment of all the people of Punjab, who love creativity, which includes upper, middle
and lower middle class.
Market for different handmade items is widespread in Pakistan. People prefer handmade
items for exchange of gifts or fashion wears because they provide a sense of individuality and
uniqueness. Although the handmade items industry is spread in all over the country, it is mostly
operated in local environment.
There are no big players in market of this industry .Most of operator in markets are having their
businesses as sole proprietorship or partnership. That’s why we start up this business on
partnership.
Due to advancement in technology and rapid adoptability of internet, we promoted our business
online. Most of our competitor’s internet based promotional tools. They advertise their products
online to attract the potential customers.
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5. Competitive Analysis:
Competitive analysis involves a look on competitors of Art and Heart. While discussing the
competitive position of our business, following factors can have greatly influence:
Threat of new entrants for Creative is high. This is because trend for use of handmade items is
evergreen. Start up cost is also low which shows that there are low entry barriers. This attracts
the new entrants to get enter into this business.
Rivalry among competitors is low for us as there are a few competitors in whole industry which
is a golden chance for Art and Heart.
Bargaining power of the buyer is high because of the availability of so many substitutes in the
market.
Bargaining power of the supplier is low. Because of availability of large number of suppliers in
the market. There is significant number of home artisans who are willing to supply their
products.
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ORGANIZATIONAL PLAN
1. Form of Business:
Art and Heart is a partnership business in which 3 partners are contributing towards
capital and sharing the proceeds of business.
2. PARTNERSHIP DEED:
The partnership deed includes the basic written agreement between the partner explaining
their duties and liabilities. It also explain the which function will be performed by whom.
3. Members
We are three main members of the partnership firm who shares equally in the capital and
profit. These members include:
4. Termination of partnership
If any partner wants to leave the firm he will also be held liable in the case of insolvency
of the firm for the year, if any.
The payment of all invested capital will be paid in installments to leaving partner. The
maximum time for repaying all amounts will be six months. There will be no claims on the
revenues and profits from the date he left the firm.
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AUTHORITIES AND RESPONSIBILITIES
(JOB SPECIFICATION)
We will be run by the current team, composed of three members. Each of team members has
developed skills in specific areas that will help the firm to reach its goals.
The manager looks after all jobs of accounts and approves all investment decisions on the
basis of their logical and analytical analysis. He has to maintain all financial statements of the
firm, which are required for auditing.
Supply-chain manager has duty to deal with the suppliers and contractors for the raw
material and final products. He has authority to take the decision about the matters of that
department.
OTHER JOBS
Sweeper
One sweeper will be hired. He is required to maintain the cleanliness of whole outlet.
Office Boy
An office boy will assist who works for performing indoor and outdoor tasks.
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PRODUCTION PLAN
1. Manufacturing
Our products will be manufactured in our production outlet. There will be a separate
portion behind outlet that will serve as production area.
We will produce the products our self. Creative ideas for innovative products will be explored
through brain storming sessions.
For making cards and shopping bag, chart paper is essential thing. Satin ribbons,
shimmering bows, Laces, glue and other material will also be needed to make glorious products.
Including all these, other necessary accessories will be purchased from our regular suppliers in
bulk so that cost minimization can be made.
Necessary raw material required for making different types of “Dough" will also be purchased.
To produce unique styles of candles, wax gel will be purchased in bulk along moulds of different
designs.
Other than above material, waste jewelry accessories will be acquired to be used as base for
handwork.
Cards of inspiring designs, gift boxed of various sizes and unique wedding boxes will be
made through handwork and using appropriate stuff.
Dough will be needed in quantity enough for use in whole months. Once the dough is prepared,
it will be kept in special greased containers. Different jewelry items will be made using moulds
of various sizes. Artistic designing will be made on these items using dough flowers.
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Using handwork and special techniques wax gel will be converted into candles of different
designs and will be embellished using different accessories.
1.3. Packing:
Different gift and jewelry items will be made available in striking packing. Our
monogram will be printed on each item’s packing going to be sold at outlet.
Designs and artistic techniques of production are the basic and primary assets of our
business. With these two resources we will be able to develop the most unique and genuine
variety of products in the marketplace.
Management team is required to be innovative and has a passion to pursue opportunities related
to hand-made items.
As the business grows we will carry on developing new designs and will strive to hire people
who also possess the drive to continue our goal is to develop the new designs and bring
innovation.
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MARKETING PLAN
The most important plan for a new starting venture is a marketing plan because without the
marketing plan, a business can never exist. The marketing is a main portion, and the success of
any venture. We are going to make our customers aware through efficient marketing plan that we
value our customer at each and every point. Through effective marketing strategies it will be
realized to customers that if they want to add seven colors of rainbow in the precious moments of
their life then they must purchase our products. Our marketing efforts focuses on making its
customers realize that:
We are offering variety of imaginative hand-made articles that can flourish their
special movements
Our ideas are creative and innovative that is what others are lacking.
We are going to establish a new trend in that society by giving variety of handmade
ingenious items under one roof.
1. Marketing Mix
The four Ps of marketing are also known as the ‘Product Mix’. The product mix is a
crucial tool in determining a product’s offering to the customer. We are describing the 4 P’s of
marketing according to our business. The four Ps of marketing are:
1. Product
2. Price
3. Place
4. Promotion
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1.1. PRODUCT
a. Wedding Boxes
Gorgeous baskets of different sizes to carry different things that are usually used in
different ceremonies as gifts are offered by Art and Heart. Gifts are always very appealing when
they come in adorable packaging. Our unique gift baskets will surely do the job of impressing
customers while reflecting their unique style.
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b. Handmade Shopping Bags
Our talented and creative team members have poured their heart out to create the exotic
collection of handmade shopping bags. These handmade paper shopping bags are made with
durable and strong card papers that combine both utility and aesthetics. All these handmade
paper bags are flawlessly designed with beautiful papers and meet the demands of diverse
clients.
Different candles are made with different type of wax which décor your houses at
different occasions and give a unique and charming look to your houses.
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d. Handmade Jewelry
Flashy & filled with stylish & elegance designs, different items of photo frames are offered. In
which you can paste your beautiful pictures. All photo frames are manufactured using different
sticks and flowers.
Handmade scrap books are made by Art and Heart. In which you can paste your lovely
photographs and gift this flawless scrap books to your love ones to create a memory of good
time.
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1.2. PRICE
Customer’s decision to purchase a product is greatly influenced by Price tag placed on it.
We have assigned reasonable and justified prices of its products which may realize the customers
that they have made their moments cherished in a unique way in very cheap prices.
Art and Heart is a new business in market with unique and innovative ideas. It wants to
have high growth rate hence it has to set that price for its product which gives maximum possible
profits in the initial couple of years.
Creative is using market skimming strategy in which it is offering high quality and creative
products on slightly increased prices than prices factory assembly line products. We want to have
maximum possible profit through introduction of its creative and unique ideas.
For the pricing of products, we were following the value based strategy. In order to cover up the
cost and to gain maximum possible profit, we have decided to take 40% markup on cost price of
each product. Such high rate of mark up is set on base of effective value of the customer for
handmade items.
In order to move stock that is kept as unsold inventory, we will use Product bundle pricing
strategy. It will combine several products that have left behind in stock in the one package and
will offer them on reduced rates so that potential loss of unsold inventory can be avoided.
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1.2.3 PRICING STRUCTURE
1.3. PLACE
We planned to use our own building for the opening of an outlet at Anarkali bazaar,
Lahore. The main reason behind selecting this location is this; it is growing area for all local
brands. So there are many chances that people will visit our outlet along their shopping.
Initially we are operating only from one outlet, so it doesn’t have any complicated
distribution channel right now. Creative is mainly using the following approaches for
distribution:
a. Direct Selling
We will directly sell our products to target consumers. First it takes the raw material from
the suppliers. Turn that raw material into a variety of innovative and appealing products. These
products are sold to customer when they visit the outlet and customers also can purchase our
product online from our website. In direct selling following model is used by us:
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b. Home delivery:
We will also conduct business online. Due to advancement in technology and rapid adaptability
of internet it has been crucial for it to expand its business activities over internet. Online orders
in response of effective electronic advertisement will be received and shipment of these orders
will be made through TCS.
Online
Shipment End Online
Orders consumers Receipt
1.4. PROMOTION
We will use Marketing communication strategy for promotion of its products. This
Strategy involves promoting heavily to potential customers which will create a demand that will
pull the products through the distribution channels. A handsome amount is set aside from
financial resources for heavy promotion of business in starting years. For promotional activities
unique logo and corporate colors will be used in all means communications.
Following promotional tools will be used to build Brand image in mind of customers:
1.4.1 ADVERTISING
a. Brochure
Brochures describing product specifications of Art and Heart will be designed. Our
unique logo will be printed on it. These brochures will be distributed door to door with help of
local news papers.
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b. Press Advertisement:
c. Internet marketing
Today most effective way of advertisement is through internet. We have developed our
own Website at which products are published and online orders are taken. Other than developing
its own website, we planned to promote our business through social networking sites. Recently
there is a great trend of public to move towards these sites to establish social networks.
d. Give Aways:
Other than giving ads, we planned to manage different online contest so that maximum
people may be attracted to web page. Exclusive surprise gifts will be given to winners of these
contests.
e. Transport advertising:
Art and Heart logo along its message will be promoted through transport advertising.
Such medium for promotion is selected for conveying message to far areas of target market.
f. Exhibition:
Note:
Here it should be noted that any combination of the above mentioned promotional
channels will be used depending upon the promotion costs involved there in.
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FINANCIAL PLAN
Art and Heart start a new business that needs capital investment to recover its expenses like
advertisements, salaries along with the cost of production. Thus we are investing 4,50,000 PKR
as its initial capital investment.
1. Sources of funds:
We are three active partners, who are fulfilling the whole capital requirements to meet our
startup cost. Capital Structure of our business is only Equity. No debt is included to raise funds
because it has an extra burden of expenses as interest, which results in lower profits.
2. Equity Structure
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Sales
100 130 140 145 145 155 160 165 175 185 190 200 1890
(Estimated)
+Ending
10 20 25 20 15 25 25 30 35 40 40 45 -
Inventory
Units
Available For 110 150 165 165 160 180 185 195 210 225 230 245 -
Sale
-Opening
0 10 20 25 20 15 25 25 30 35 40 40 -
Inventory
Units To Be
110 140 145 140 140 165 160 170 180 190 190 205 1935
Produced
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4. Estimated Production Cost
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Material 2310 2940 3045 2940 2940 3465 3360 3570 3780 3990 3990 4305 40635
Laces 2640 3360 3480 3360 3360 3960 3840 4080 4320 4560 4560 4920 46440
FOH 5000 6000 6500 6000 6000 7000 6500 7000 7000 7500 7500 8000 80000
Total 9950 12300 13025 12300 12300 14425 13700 14650 15100 16050 16050 17225 167075
= 167075
1935
= 86.34
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6. Estimated Operating Cost
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Salaries 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 180000
Dep 1667 1667 1667 1667 1667 1667 1667 1667 1667 1667 1667 1667 20000
Advert 4000 5000 6000 3500 3500 3000 3000 3000 3000 3000 3000 3000 43000
TCS 500 1500 2000 1000 1000 1000 1500 2000 1500 2000 2000 2000 18000
Total 21167 23167 24667 21167 21167 20667 21167 21667 21167 21667 21667 21667 261000
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7. PRO-FORMA INCOME STATEMENT
Following is our projected income statement based on estimated operating expenses. Projected
net profit is calculated from projected revenues less projected costs and expenses
Sales Rs 1134000*
-CGS 163189
Salaries 180000
Depreciation 20000
Advertisement 43000
= 600 x 1890
= 1134000
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8. PRO-FORMA CASH FLOW STATEMENT
+Depreciation 20,000
Less
Stock (4,000)
Bank (102,810)
Equipment (50,000)
Furniture (5,000)
Computer (35,000)
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9. PRO-FORMA BALANCE SHEET
A summary of our financial position at end of year 2019 shows projected assets, liabilities, and
net worth of it. Pro Forma Balance Sheet is as follow:
Amount Amount
Assets Liabilities
Rs Rs
Fixed Assets Owner’s Equity
Gas generator 125,000 Talha Naeem 150000
Equipment 50,000 Asad Bilal 150000
Computer 35000 Suanaiya Tariq 150000
Furniture 5000
Total fixed assets 215,000 Total Capital 450000
Less
195,000 Net Profit 709811
Depreciation 20000
Building security 150,000
Current assets
Closing stock 4,000
Cash in hand 708001
Bank Account 102,810
1159811 1159811
We have no account payable because we will pay cash on the daily basis.
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SWOT ANALYSIS
STRENGTHS
Customer oriented.
Waste recourses are utilized in the best way.
Online handmade item purchasing facilities.
Innovative and Passionate partner
Huge Profit Margin
Strong market research before entry in the market.
Operators have completed degree in Business Administration
Not necessary to rely on banks for startup finance
Provides discount for the regular customer.
WEAKNESSES
OPPORTUNITIES
THREATS
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EXIT STRATEGIES
After analyzing every risk and exit ways of the business, has devised an exit strategy in case our
idea of introducing handmade items does not work. The exit strategies are as follow:
Legal documents of partnership will be signed by the partners that partnership will not be
resolved until 3 years.
After five years if any partner wants to exit then he has to inform to the organization at
least 6 months before.
If any partner exits from the business, he/she will get his or her share after 6 months
In case of losses every partner will be just liable for her share in organization.
In case of winding up the business amount received from sale of asset will be divided
among partners equally.
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References:
http://www.indexmundi.com/pakistan/gdp_real_growth_rate.html
http://www.ranchodelarte.com/articles/why-handmade-gifts-rock
www.Eventive.com
https://www.mbaskool.com/business-concepts/marketing-and-strategy-terms/6778-4-ps-of-
marketing.html
Discussion with teachers
Analysis on the basis of business gala.
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