BCP-710 blackberry

Number: BCP-710
Passing Score: 800
Time Limit: 120 min

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Exam A

QUESTION 1
Which new feature of BlackBerry Enterprise Server 5.0 can be utilized to minimize or eliminate upgrade-related down-time? (Choose one.) To see the Acronym list
click the "Exhibit" button found at the bottom of the screen.

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A. BlackBerry Monitoring Service

B. BlackBerry Enterprise Transporter
C. BlackBerry Administration Service
D. BlackBerry Disposition Service
E. High availability
F. Application Pool

Correct Answer: E
Section: (none)
Explanation

Explanation/Reference:

QUESTION 2
Why would someone login to the BlackBerry Web Desktop Manager? (Choose one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. To add their account to the BlackBerry Enterprise Server

B. To synchronize their S/MIME certificate
C. To set an enterprise activation password
D. To modify the BlackBerry Attachment Server settings
E. To modify their wireless PIM sync settings

Correct Answer: C
Section: (none)
Explanation

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Explanation/Reference:

QUESTION 3
DRAG DROP
Which five components in the BlackBerry Enterprise Server are part of the attachment process when requested from an email message on the BlackBerry
smartphone?

A.
B.
C.
D.

Correct Answer:
Section: (none)
Explanation

Explanation/Reference:
Question: 4 DRAG DROP
What is the correct message flow for an email message going from the mailbox to the BlackBerry smartphone? Place the steps in the correct order by dragging
them from the left to the right.

Answer:

QUESTION 4
What is the maximum number of total BlackBerry smartphone users (CAL's) that the BlackBerry Enterprise Server can handle before it is recommended that a
second BlackBerry Enterprise Server instance be added to the BlackBerry Domain? (Choose one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

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A. 50

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B. 500
C. 1000
D. 2000
E. 2500

Correct Answer: D
Section: (none)
Explanation

Explanation/Reference:

QUESTION 5
Which three of the following features are new Calendar application enhancements introduced with BlackBerry Device Software 5.0 and BlackBerry Enterprise
Server 5.0? (Choose three.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. Free/Busy Availability Lookup

B. Forward Calendar Entries
C. Calendar Attachment Support
D. Synchronization of public and private contacts
E. Create a new calendar entry from the BlackBerry device

Correct Answer: BCD

Section: (none)
Explanation

Explanation/Reference:

QUESTION 6
Which two BlackBerry Enterprise Server components CANNOT be installed on a separate computer? (Choose two.) To see the Acronym list click the "Exhibit"
button found at the bottom of the screen.

A. BlackBerry Administration Service

B. BlackBerry Messaging Agent
C. BlackBerry Router Service
D. BlackBerry Dispatcher Service
E. BlackBerry Attachment Service
F. BlackBerry Monitoring Service

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Correct Answer: BD
Section: (none)
Explanation

Explanation/Reference:

QUESTION 7
Which two of the following are valid Wi-Fi security protocols? (Choose two.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. WPA
B. PSK
C. Triple DES
D. AES
E. PGP

Correct Answer: AB
Section: (none)
Explanation

Explanation/Reference:

QUESTION 8
The BlackBerry Enterprise Server encrypts data, at a minimum, utilizing Triple DES. What level of encryption does Microsoft ActiveSync natively utilize? (Choose
one.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. AES
B. SSL
C. IPSec
D. WPA
E. TKIP

Correct Answer: B
Section: (none)
Explanation

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Explanation/Reference:

QUESTION 9
What are three key considerations when calculating a customer's ROI for the BlackBerry solution? (Choose three.) To see the Acronym list click the "Exhibit" button
found at the bottom of the screen.

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A. International BlackBerry smartphone users versus domestic users

B. Cost of BlackBerry Enterprise Server and BlackBerry CALs and BlackBerry Technical Support Services
C. Monthly cost of wireless email service
D. Future growth of the BlackBerry smartphone user base within the company
E. Mail Server licensing cost for users

Correct Answer: ABC

Section: (none)
Explanation

Explanation/Reference:

QUESTION 10
The BlackBerry Enterprise Server is an Enterprise Grade software solution providing all services and security policies to BlackBerry smartphone users. For a
Microsoft Exchange only solution, the Microsoft Exchange Server can provide ActiveSync. Which of the following is required by ActiveSync to provide the secure
tunneling to the customer's intranet and additional security policies that will add additional security BlackBerry Enterprise Solution provides? (Choose one.) To see
the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. IIS Server 4.0 or higher

B. System Center Mobile Device Manager Server
C. Share Point Portal Server
D. NET Compact Framework Mobile Web Server

Correct Answer: B
Section: (none)
Explanation

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Explanation/Reference:

QUESTION 11
The BlackBerry solution has a proven productivity return on investment model. What is the average amount of downtime an end user can convert into productive
time per day using the BlackBerry solution? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. 10 minutes
B. 15 minutes
C. 40 minutes
D. 60 minutes
E. 120 minutes

Correct Answer: D
Section: (none)
Explanation

Explanation/Reference:

QUESTION 12
Arizan Corporation is a medium sized financial planning company that currently uses Microsoft ActiveSync for wireless email messaging. The senior executives
want to use a mobile application strategy to access customer information but the IT department is concerned with security.Which two of the following statements
should you use with the customer to explain the security advantages the BlackBerry Enterprise Solution provides for mobile software access? (Choose two.) To see
the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. The BlackBerry solution provides built in S/MIME encryption which is an industry standard for mobile access to application data.
B. Application access from the BlackBerry smartphones is enclosed within a Triple DES or AES application transport method, which are industry standards for
security.
C. The BlackBerry smartphone's wireless transport of data is validated for security at beginning and end points with no staging or re-validation of security.
D. With content protection enabled, the device can secure wireless transport of the application data from server to device level.
E. Outbound authentication ensures secure access which prevents any software security inabilities from behind the firewall when accessing corporate mobile data,
which can be controlled wirelessly by the IT department.

Correct Answer: BC
Section: (none)
Explanation

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QUESTION 13
Arizan Corporation has a workforce of 500 employees; some of them are account executives that work with high profile clients and some are retail sales
representatives that work onsite, in the store. The executive team at Arizan Corporation needs to find a solution that allows both their account executives access to
an internal corporate CRM application, instant messaging applications and corporate email messaging while only allowing another internal corporate application of
inventory control for the retail staff. Arizan Corporation will not use third party applications but has a strong IT team that creates and deploys their own
applications.Which three BlackBerry solution features will help the company meet their business needs? (Choose three.) To see the Acronym list click the "Exhibit"
button found at the bottom of the screen.

A. Real-time collaboration programs

B. BlackBerry Mobile Voice Services
C. BlackBerry Application Store
D. BlackBerry Mobile Data System
E. IT policies

Correct Answer: ADE

Section: (none)
Explanation

Explanation/Reference:

QUESTION 14
Identify two of the main concerns facing corporate IT staff in relation to mobile data access. (Choose two.) To see the Acronym list click the "Exhibit" button found at
the bottom of the screen.

A. Security
B. Smartphone aesthetics
C. Multi-Platform/Device operating system support
D. Social networking integration
E. Email platforms

Correct Answer: AC
Section: (none)
Explanation

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QUESTION 15
By default, what is the maximum number of BlackBerry smartphone users that can be on a BlackBerry Enterprise Server installed in an IBM Lotus Domino
environment? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

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A. 250 users
B. 500 users
C. 1000 users
D. 2000 users
E. 2500 users

Correct Answer: D
Section: (none)
Explanation

Explanation/Reference:

QUESTION 16
During a needs analysis it is discovered that the customer has 2250 total users that they would like to provide with wireless email messaging. How many BlackBerry
Enterprise Server instances are required for this to be possible? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. 1
B. 2
C. 3
D. 5
E. 7

Correct Answer: B
Section: (none)
Explanation

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QUESTION 17
A customer wants to implement the BlackBerry Enterprise Server solution. The customer would like the solution to be configured so that it alerts their system
administrators if there are issues. Which three BlackBerry smartphone monitoring benefits can you explain to the customer? (Choose three.) To see the Acronym
list click the "Exhibit" button found at the bottom of the screen.

A. Can be installed outside of the organizations network for remote management

B. Device diagnostic data can be requested and received on the BlackBerry smartphone
C. Can be accessed using the BlackBerry Administration Service interface
D. Monitors server level, user level and connection level values
E. Has flexible alert options such as SMS, email messages or PIN messages

Correct Answer: BDE

Section: (none)
Explanation

Explanation/Reference:

QUESTION 18
You are working with a hospital that staffs 80 doctors, 400 nurses and 15 consultants. They are a well established hospital within the community with health care
focuses on acute cardiac care and neurology. This hospital also has one of the largest emergency rooms in the area, which when at capacity impacts the quality of
patient care for the Cardiac and Neurology departments. Having two practice focuses and the largest emergency room in the area, the hospital has many struggles
regarding communication with the health care staff. Doctors are double booked, and on- call nurses that are paged for emergency patient preps are often nurses in
conflicting health care areas. This causes issues appropriating the right person to patient care, and affects the ability of the staff to collaborate in a very unique and
unpredictable environment. The hospital has recently implemented an Electronic Health Record system, and expanded communications to neighboring hospitals &
clinics. The IT staff have has investigated a BlackBerry Enterprise Solution, but fail to see the benefits of how mobile email messaging can fix their communication
breakdowns, when the majority of communications are through voice and a page systems. Which of the following are examples of how the BlackBerry Enterprise
Solution will help extend past email messaging and address the unique requirements of the hospital? From the list of challenges on the left, drag and drop this
hospitals challenges to the right.

A.
B.
C.
D.

Correct Answer:
Section: (none)
Explanation

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Explanation/Reference:

QUESTION 19
Softart Holding Inc. is currently running Microsoft Exchange and is planning a merger with TeamOn Systems Inc. whose current messaging server is IBM Lotus
Domino.Both companies are planning to keep their current messaging server. How many BlackBerry Enterprise Server instances will be required? (Choose one.) To
see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. 1
B. 2
C. 3
D. 4
E. 6

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 20
Based on the customer needs analysis, it has been discovered that the customer is using Microsoft Exchange 2007. Which feature allows a Blackberry Java
Application to use resources behind the customer's corporate firewall in BlackBerry Enterprise Server 5.0? (Choose one.) To see the Acronym list click the "Exhibit"
button found at the bottom of the screen.

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A. BlackBerry Policy Service

B. BlackBerry Router Service
C. BlackBerry MDS Integration Service
D. Microsoft Exchange Security Device Manager
E. BlackBerry MDS Connection Service

Correct Answer: E

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Section: (none)
Explanation

Explanation/Reference:

QUESTION 21
The Chief Technology Officer of Arizan Corporation is concerned that critical status updates on the health of his BlackBerry solution will not reach him. Which
optional BlackBerry Enterprise Server component can best address these concerns? (Choose one.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.

A. BlackBerry Administration Service

B. BlackBerry Collaboration Service
C. BlackBerry MDS Integration Service
D. BlackBerry Monitoring Service
E. BlackBerry Router Service

Correct Answer: D
Section: (none)
Explanation

Explanation/Reference:

QUESTION 22
A customer has the following requirements: The customer wants to support BlackBerry smartphones and keep their data secure The customer wants to support
BlackBerry smartphones and be able to assert some control over how they are used The customer wants to support BlackBerry smartphones without adding
additional computer hardware The customer has 45 employees that they would like to deploy BlackBerry smartphones to Based on these requirements, which
BlackBerry solution would you recommend to this customer? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. BlackBerry Enterprise Server

B. BlackBerry Enterprise Server Express
C. BlackBerry Internet Service
D. BlackBerry Mobile Voice System
E. Hosted BlackBerry Enterprise Server

Correct Answer: B
Section: (none)
Explanation

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Explanation/Reference:

QUESTION 23
You have been working with the senior vice president of a health care organization that is interested in purchasing multiple BlackBerry smartphones. The company
has more than 50 employees and the IT department uses IBM Lotus Domino. To start, BlackBerry smartphones will only be deployed to 10 employees. Which
BlackBerry solution option would you recommend to this customer? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the
screen.

A. BlackBerry Enterprise Server

B. BlackBerry Enterprise Server Express
C. BlackBerry Internet Service
D. BlackBerry Mobile Voice System
E. Hosted BlackBerry Enterprise Server

Correct Answer: A
Section: (none)
Explanation

Explanation/Reference:

QUESTION 24
You have been working with a real estate firm specializing in luxury condominium sales. The business employs eleven agents and an administrator who are out of
the office or away from their desks 50% of each work week. The owner wants to purchase mobile devices that give employees access to their Microsoft Outlook
email accounts and real estate listings. The owner is hesitant about buying new technology and wants to try potential solutions before purchasing any devices for all
the employees. Which BlackBerry solution option would you recommend to this customer? (Choose one.) To see the Acronym list click the "Exhibit" button found at
the bottom of the screen.

A. BlackBerry Enterprise Server

B. BlackBerry Enterprise Server Express
C. BlackBerry Internet Service
D. BlackBerry Mobile Voice System
E. Hosted BlackBerry Enterprise Server

Correct Answer: B
Section: (none)
Explanation

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QUESTION 25
You are working with a company that is both an ISP as well as a small technology consulting company. They work with small businesses to meet their technology
needs. A team of 15 consultants spends nearly 80% of their work week out of the office meeting with clients and implementing technology solutions from setting up
ISP mailboxes to networking printers. Each consultant carries a cell phone and a pager so that they can stay in touch with customers and with their manager and
the receptionist at the office. Most of the company's customers prefer to get in touch through email messages, so the company is looking for a wireless email
solution to use with their self-managed ISP mail accounts. Which BlackBerry solution option would you recommend to this customer? (Choose one.) To see the
Acronym list click the "Exhibit" button found at the bottom of the screen.

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A. BlackBerry Enterprise Server

B. BlackBerry Enterprise Server Express
C. BlackBerry Internet Service
D. BlackBerry Mobile Voice System
E. Hosted BlackBerry Enterprise Server

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

QUESTION 26
A customer is implementing the BlackBerry Enterprise Server 5.0 into its environment. Which feature will allow a support representative access to the BlackBerry
Enterprise Server while limiting the actions they can perform? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. BlackBerry Web Desktop Manager

B. Role based administration
C. IT policy services
D. Software configurations
E. Enterprise Service Policy

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Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 27
The customer has BlackBerry Enterprise Server 5.0. Which three options do they have to update BlackBerry Device Software from version 4.5 to the most recent
version? (Choose three.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. Allow BlackBerry smartphone users to use BlackBerry Desktop Manager to perform their own updates
B. Contact BlackBerry Technical Support Services and ask RIM to push it out for them
C. Use the OTASL feature of the BlackBerry Enterprise Server
D. Ask users to stop into a wireless service provider's store
E. Allow users to update using the BlackBerry Web Desktop Manager
F. Use the BlackBerry Monitoring Service to identify and update BlackBerry smartphones

Correct Answer: ACE

Section: (none)
Explanation

Explanation/Reference:

QUESTION 28
A customer is trying to determine if they should standardize on BlackBerry smartphones or Windows Mobile devices for email messaging. Which three questions
should you ask them? (Choose three.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. What type of employees will be using the devices?

B. Which messaging server are you using?
C. Do you have other applications the employees may want to access?
D. Does your IT department prefer Windows software?
E. Do you prefer touch screen technology?

Correct Answer: ABC

Section: (none)
Explanation

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Explanation/Reference:

QUESTION 29
What will happen if an administrator is assigned to multiple roles? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. Only the privileges for the last role are assigned to the administrator
B. Only the privileges for the first role are assigned to the administrator
C. All the privileges for all of the roles are assigned to the administrator
D. No privileges will be assigned to the administrator and an error will occur

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

QUESTION 30
A customer currently has BlackBerry Professional Software in their environment. They received information on the new BlackBerry Enterprise Server Express
product and would like to upgrade. They are concerned that the new features available in BlackBerry Enterprise Server Express are not enough to justify the
upgrade with senior management. Which three features of BlackBerry Enterprise Server Express would justify the upgrades? (Choose three.) To see the Acronym
list click the "Exhibit" button found at the bottom of the screen.

A. Ability to expand past 30 BlackBerry smartphone users

B. Support for wireless email message, calendar entry and contact synchronization
C. Advanced Calendar application functionality
D. HTML & Rich Text email support
E. Support for 256-bit AES encryption

Correct Answer: ACD

Section: (none)
Explanation

Explanation/Reference:

QUESTION 31
A customer is considering implementing the BlackBerry Enterprise Solution. The customer is concerned with the costs and overhead with managing the solution.
Which three of the following options make the BlackBerry Enterprise Solution easy to manage? (Choose three.) To see the Acronym list click the "Exhibit" button

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found at the bottom of the screen.

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A. Once the software is installed nothing more needs to be done

B. Over 450 discrete IT policies
C. It can be installed on the same server as the messaging server
D. Centralized web-based administration console
E. Automatic wireless backup of BlackBerry smartphone settings

Correct Answer: BDE

Section: (none)
Explanation

Explanation/Reference:

QUESTION 32
DRAG DROP
You are working with a company that specializes in the construction of commercial building projects. Management at the company has recently discovered that
another large construction company was starting to bid on projects in the are

A. They want to make sure that customer requests are answered as quickly as possible in order to provide exceptional service. Since one of the business goals for
the year was to increase profitability they also need to win new projects. Management also wants to improve collaboration among employees so that problems
can be resolved more quickly. As well, they require a solution that will save them money by making the most of their existing IT investments. What are the
business challenges faced by this company? From the list of business challenges on the left, drag and drop this companys challenges to the right.

Correct Answer:
Section: (none)
Explanation

Explanation/Reference:

QUESTION 33
During an installation of a new BlackBerry Enterprise Server, how long does a customer have access to free technical support? (Choose one) To see the Acronym

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list click the "Exhibit" button found at the bottom of the screen.

A. 1 month
B. 6 months
C. 1 year
D. 1 incident
E. There is no free technical support

Correct Answer: D
Section: (none)
Explanation

Explanation/Reference:

QUESTION 34
What are the three available program levels of BlackBerry Technical Support Services for Small & Medium Businesses? (Choose one.) To see the Acronym list
click the "Exhibit" button found at the bottom of the screen.

A. Standard, Enhanced, Advantage

B. Basic, Enhanced, Premium
C. Basic, Enhanced, Advantage
D. Standard, Advantage, Premium
E. Standard, Premium, Elite

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

QUESTION 35
A customer recently upgraded their BlackBerry smartphone but they are not getting their personal emails from their home ISP service. What is the quickest RIM
recommended way to resolve this issue? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. The customer needs to contact their personal ISP

B. The customer needs to update their BlackBerry Internet Service account with their new BlackBerry smartphone PIN
C. The customer needs to contact their IT department to perform a new enterprise activation

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D. The customer needs to call customer care to add and remove the data plan
E. The customer will have to sign up for a new account on the new BlackBerry smartphone

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 36
How can you stop phone call notifications from coming into your Messages application? (Choose one.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.

A. They always appear in the Messages list

B. Use the options in the Phone application
C. Use the Options icon on the Home Screen
D. Use the Mobile Network settings screen
E. You must call customer care to remove the notifications
F. Use the voicemail setup to turn off notifications

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 37
A customer is unable to remove an associated POP/IMAP messaging account on a BlackBerry smartphone. They have deleted all the BlackBerry smartphone data
and reset the BlackBerry smartphone already but the POP email messages continue to be delivered. Which two ways are the least disruptive methods for a
BlackBerry smartphone user to remove these email accounts? (Choose two.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

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A. Change their POP/IMAP email accounts and passwords
B. Contact their administrator and request the account removal
C. Remove the POP/IMAP email account using the Setup Wizard on the BlackBerry smartphone
D. Remove the account using the BlackBerry Desktop Manager
E. Log into the BlackBerry Internet Service using a web browser on a computer to delete the POP/IMAP account

Correct Answer: CE
Section: (none)
Explanation

Explanation/Reference:

QUESTION 38
An organization has multiple offices and has just deployed a single BlackBerry Enterprise Server. BlackBerry smartphone users in one office are unable to send or
receive email messages on their BlackBerry smartphones. The IT manager has asked you what they should do. Which two of the following steps will be useful?
(Choose two.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. Confirm that the Microsoft Exchange Server is up and working properly for that office
B. Find out if PIN messaging works for the users at that office
C. Find out if the BlackBerry Enterprise Server was recently restarted
D. Find out if the Microsoft SQL server is up running and working properly
E. Find out if the BlackBerry MailStore Service is running

Correct Answer: AB
Section: (none)
Explanation

Explanation/Reference:

QUESTION 39
Where would you refer a customer for specific steps to accomplish a task within the BlackBerry Administration Service? (Choose one.) To see the Acronym list click
the "Exhibit" button found at the bottom of the screen.

A. The Help section of the BlackBerry Administration Service

B. BlackBerry Support Forums
C. Server Capacity Calculator
D. BlackBerry Monitoring Service Guide

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E. BlackBerry Enterprise Server Installation Guides

Correct Answer: A
Section: (none)
Explanation

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QUESTION 40
DRAG DROP
Match the names of the components with their corresponding pictures.

A.
B.
C.
D.

Correct Answer:
Section: (none)
Explanation

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QUESTION 41
Which three of the following BlackBerry Enterprise Server components can be installed on a separate computer? (Choose three.) To see the Acronym list click the
"Exhibit" button found at the bottom of the screen.

A. BlackBerry Attachment Service

B. BlackBerry Dispatcher Service
C. BlackBerry Administration Service
D. BlackBerry Synchronization Service
E. BlackBerry Router Service

Correct Answer: ACE

Section: (none)
Explanation

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Explanation/Reference:

QUESTION 42
A customer has placed an order for their first BlackBerry Enterprise Server. Which three of the following items are required to successfully install the new server?
(Choose three.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. BlackBerry Enterprise Server software

B. SRP Key and SRP Authentication
C. BlackBerry smartphone PIN
D. BlackBerry Technical Support Services contract
E. BlackBerry Client Access License
F. BlackBerry Licensing Services

Correct Answer: ABE

Section: (none)
Explanation

Explanation/Reference:

QUESTION 43
All encrypted data traffic goes through which component in the BlackBerry Enterprise Solution? (Choose one.) To see the Acronym list click the "Exhibit" button
found at the bottom of the screen.

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A. BlackBerry Administration Service

B. BlackBerry Controller Service
C. BlackBerry Dispatcher Service
D. BlackBerry MDS Connection Service
E. BlackBerry MailStore Service

Correct Answer: C
Section: (none)

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Explanation

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QUESTION 44
Which are the minimum supported BlackBerry Enterprise Servers which can be upgraded to BlackBerry Enterprise Server 5.0? (Choose one.) To see the Acronym
list click the "Exhibit" button found at the bottom of the screen.

A. 4.0 SP3 or later and 4.1 SP4 or later

B. 4.0 SP3 or later and 4.1 SP6 or later
C. 4.0 SP5 or later and 4.1 SP4 or later
D. 4.0 SP5 or later and 4.1 SP6 or later
E. 4.0 SP7 and 4.1 SP4 or later

Correct Answer: E
Section: (none)
Explanation

Explanation/Reference:

QUESTION 45
DRAG DROP
With the introduction of BlackBerry Enterprise Server 5.0, a number of new features were added, especially when used in conjunction with BlackBerry smartphone
Software. 5.0 or higher. From the features listed below on the left, drag and drop the five new features to the right side of the screen.

A.
B.
C.
D.

Correct Answer:
Section: (none)
Explanation

Explanation/Reference:

QUESTION 46

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In which two ways can a BlackBerry smartphone user back up BlackBerry Messenger contacts? (Choose two.) To see the Acronym list click the "Exhibit" button
found at the bottom of the screen.

A. Remotely
B. Through BlackBerry Media Sync
C. Locally through the device or media card
D. Through BlackBerry Device Manager

Correct Answer: AC
Section: (none)
Explanation

Explanation/Reference:

QUESTION 47
What is the purpose of the SRP ID in the BlackBerry Enterprise Solution? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the
screen.

A. Uniquely identifies the BlackBerry Enterprise Server with the BlackBerry Infrastructure
B. Provides encryption methods for data transfer within the BlackBerry Infrastructure
C. Provides an insecure connection between BlackBerry Enterprise Server components
D. Determines the number of active BlackBerry smartphone users that can be added to the BlackBerry Enterprise Server
E. Allows a BlackBerry Enterprise Server to authenticate with a messaging server

Correct Answer: A
Section: (none)
Explanation

Explanation/Reference:

QUESTION 48
Which two BlackBerry Enterprise Server security features can be used to help secure Wi-Fi enabled BlackBerry devices within a company's network? (Choose two.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. WLAN Configuration Sets

B. IT Policies
C. Software Configurations

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D. Security Roles
E. Access Control

Correct Answer: AB
Section: (none)
Explanation

Explanation/Reference:

QUESTION 49
Which two of the following statements describe a Wi-Fi network? (Choose two.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

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A. Data is charged by a wireless service provider at a per-kilobyte rate

B. Available over short range only
C. Unstable speed prevents streaming video
D. Scalable security features
E. Primarily used for voice communication

Correct Answer: BD
Section: (none)
Explanation

Explanation/Reference:

QUESTION 50
Which of the following allows for the customization of features such as passwords, security related features, and Bluetooth functionality that is common to a group of
BlackBerry smartphone users? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. Application Control Policies

B. Role-based Administration
C. IT policies

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D. Enterprise Service Policy
E. Software Configurations

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

QUESTION 51
Select three of the features below that are part of the new BlackBerry Enterprise Server 5.0? (Choose three.) To see the Acronym list click the "Exhibit" button found
at the bottom of the screen.

A. Forward calendar entries

B. Free/busy availability lookup
C. Synchronize multiple contact folders
D. Flag for follow up in email
E. Enterprise voice access

Correct Answer: ACD

Section: (none)
Explanation

Explanation/Reference:

QUESTION 52
What does AES encryption provide that Triple DES encryption does not? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the
screen.

A. Faster encryption and simpler decryption

B. Greater protection against brute-force attacks
C. Smaller package size for the encrypted package
D. Simpler generation of public keys

Correct Answer: B
Section: (none)
Explanation

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Explanation/Reference:

QUESTION 53
Which policy controls which BlackBerry smartphone's can connect to the BlackBerry Enterprise Server? (Choose one.) To see the Acronym list click the "Exhibit"
button found at the bottom of the screen.

A. IT policies
B. Enterprise Service Policy
C. Software Configuration Policies
D. Administration Role Policies

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 54
Which three of the following are methods for activating a BlackBerry smartphone? (Choose three.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.

A. On the BlackBerry smartphone, the BlackBerry Browser application is launched and the BlackBerry smartphone user navigates to the organization's wireless
enterprise activation web page
B. The system administrator connects the BlackBerry smartphone to the BlackBerry Enterprise Server using a USB cable
C. The BlackBerry smartphone user logs in to a messaging server and sends an email message to the BlackBerry Enterprise Server with the subject Activation
D. Using a USB cable, the BlackBerry smartphone is connected to the user's workstation on the organizations network, and BlackBerry Desktop Manager is
launched
E. The user can complete the enterprise activation process wirelessly using their BlackBerry smartphone

Correct Answer: BDE

Section: (none)
Explanation

Explanation/Reference:

QUESTION 55

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During wireless enterprise activation the BlackBerry smartphone displays Activating or Retrying for upwards of 40 minutes and eventually fails. Which two of the
following could be the cause for this failure? (Choose two.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. The BlackBerry smartphone user's user account is configured for intranet access only
B. The ETP.DAT message has been blocked from the user's inbox by a spam filter or redirected to a subfolder
C. The Desktop [CMIME] service book is corrupt
D. The user's account has not been assigned to a group on the BlackBerry Enterprise Server
E. The BlackBerry Enterprise Server is unable to communicate with the user's mailbox

Correct Answer: BE
Section: (none)
Explanation

Explanation/Reference:

QUESTION 56
Which three of the following conditions must be met in order to initiate a wireless enterprise activation of a BlackBerry smartphone on a BlackBerry Enterprise
Server? (Choose three.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

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A. The wireless service provider has provisioned the BlackBerry smartphone with an appropriate data plan
B. The BlackBerry smartphone user's account has been added to the BlackBerry Enterprise Server
C. The PIN number of the BlackBerry smartphone has been manually entered under the user's account on the BlackBerry Enterprise Server
D. An activation password has been set for the user on the BlackBerry Enterprise Server
E. The BlackBerry smartphone must receive a token from the BlackBerry Enterprise Server

Correct Answer: ABD

Section: (none)
Explanation

Explanation/Reference:

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QUESTION 57
Which of the following should a system administrator use to enforce a password timeout on the BlackBerry smartphone? (Choose one.) To see the Acronym list
click the "Exhibit" button found at the bottom of the screen.

A. Application Control Policy

B. IT Policy
C. Software Configurations
D. Edit the BlackBerry smartphone user properties
E. Modify the server properties

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 58
Which two methods of enterprise activation are available if no wireless coverage is available? (Choose two.) To see the Acronym list click the "Exhibit" button found
at the bottom of the screen.

A. Enterprise activation using BlackBerry Desktop Manager

B. Enterprise activation through the BlackBerry Server Configuration Panel
C. Enterprise activation through wire line software configuration
D. Enterprise activation using BlackBerry Administration Service
E. Enterprise activation through the VPN interface on the BlackBerry device

Correct Answer: AD
Section: (none)
Explanation

Explanation/Reference:

QUESTION 59
How can a BlackBerry smartphone user add a voicemail password? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom of the
screen.

A. Call their wireless service provider to add the password

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B. It must be added during the initial setup of voicemail on the BlackBerry smartphone
C. Using the Phone application and selecting Options on the BlackBerry smartphone
D. Using the Options on the Home Screen on the BlackBerry smartphone
E. Adding the password in the voicemail setup by pressing 4

Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

QUESTION 60
Which component in the BlackBerry Infrastructure is responsible for the transmission of BlackBerry Messenger messages? (Choose one.) To see the Acronym list
click the "Exhibit" button found at the bottom of the screen.

A. Messaging server
B. Wireless network
C. BlackBerry Enterprise Server
D. BlackBerry Internet Service
E. Collaboration servers

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 61
Plazmic Inc. is looking to mobilize their Microsoft Exchange email system. Which option can illustrate all possibilities? (Choose one.) To see the Acronym list click
the "Exhibit" button found at the bottom of the screen.

A. BlackBerry Enterprise Server

B. BlackBerry Enterprise Server and BlackBerry Internet Services
C. BlackBerry Enterprise Server, BlackBerry Internet Services and BlackBerry Enterprise Server Express
D. BlackBerry Enterprise Server, BlackBerry Mobile Data System
E. BlackBerry Enterprise Server, BlackBerry Mobile Data System, Desktop Manager

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Correct Answer: C
Section: (none)
Explanation

Explanation/Reference:

QUESTION 62
A BlackBerry smartphone user has a BlackBerry Internet Service account with an integrated Microsoft Outlook Web Access account. Which of the following items
will be synchronized from the Microsoft Outlook account to the BlackBerry smartphone? (Choose one.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.

A. Save sent items

B. Wireless deletion
C. Wireless read status
D. Wireless unread status

Correct Answer: B
Section: (none)
Explanation

Explanation/Reference:

QUESTION 63
Which of the following features are available for the BlackBerry Enterprise Server but not for other BlackBerry solutions? (Choose two.) To see the Acronym list click
the "Exhibit" button found at the bottom of the screen.

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A. High availability
B. Monitoring
C. IT policies
D. Application support
E. Free CAL's

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Correct Answer: AB
Section: (none)
Explanation

Explanation/Reference:

QUESTION 64
The IT support representative at a company juggles office management, purchasing and other administrative functions. They're interested in deploying BlackBerry
smartphones to twelve employees and want to be able to control certain features of the BlackBerry smartphones. What are two reasons to recommend BlackBerry
Enterprise Server Express as opposed to the BlackBerry Enterprise Server as a key component to their solution? (Choose two.) To see the Acronym list click the
"Exhibit" button found at the bottom of the screen.

A. It offers simplified IT policy management templates with the ability to customize over 35 individual policies
B. It enables BlackBerry smartphone users to synchronize email messages, calendar entries, contacts, and other information to improve productivity
C. It is scalable to up to 400 users
D. It provides installation wizards to streamline the installlation process
E. It can be installed on an existing messaging server, so no additional hardware investment is required

Correct Answer: AE
Section: (none)
Explanation

Explanation/Reference:

QUESTION 65
Which of the following items are unique to the BlackBerry Enterprise Solution and allow for a better customer experience? (Choose three.) To see the Acronym list
click the "Exhibit" button found at the bottom of the screen.

A. Music Storage
B. PIN messaging
C. Over 450 security policies
D. Wi-Fi
E. BlackBerry NOC

Correct Answer: BCE

Section: (none)
Explanation

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Explanation/Reference:

QUESTION 66
Which three of the following options are part of the BlackBerry solution value proposition? (Choose three.) To see the Acronym list click the "Exhibit" button found at
the bottom of the screen.

A. Enterprise level reliability with high availability features

B. Reducing total cost of ownership
C. Providing software that requires no IT support for configuration
D. Increasing IT efficiency
E. Pay per incident BlackBerry Technical Support contracts

Correct Answer: ABD

Section: (none)
Explanation

Explanation/Reference:

QUESTION 67
You are discussing the competitive advantage of the BlackBerry solution with a customer. Which three benefits does the BlackBerry solution provide over its
competition? (Choose three.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.

A. A comprehensive security model

B. A wide range of devices that meet the needs of end users
C. Reduced costs for data plans
D. Increased battery life
E. SMS/MMS Capabilities

Correct Answer: ABD

Section: (none)
Explanation

Explanation/Reference:

QUESTION 68
A customer is requiring the ability to access alarm messages and provide the status of BlackBerry Enterprise Server instances from a BlackBerry smartphone.

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Which feature meets these requirements in BlackBerry Enterprise Server 5.0? (Choose one.) To see the Acronym list click the "Exhibit" button found at the bottom
of the screen.

A. BlackBerry Administration Service

B. BlackBerry Router Dashboard
C. BlackBerry Web Browser Device Portal
D. BlackBerry Device Dashboard
E. BlackBerry MDS Integration Device Reporting Tool

Correct Answer: D
Section: (none)
Explanation

Explanation/Reference:

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