rebecca [ricks] [713] 992-3666

rebscrimson@yahoo.com
rebswithacause.weebly.com

experience
Community Volunteer Sep 2015 – Present
Greater Houston Area, TX

Volunteering 70+ hours each month in a public service

work for the local community. Involved in 2017-2018
Hurricane Harvey relief efforts, as well as working in the
Help Desk, First Aid, and Wayfinding Departments for
two large International Conventions being hosted in 2019
in Houston, TX with a combined expected attendance
of 120K+ (including 10K+ delegates f rom 20+ countries).

Property Compliance Technician Apr 2015 – Aug 2017

The Woodlands Township — The Woodlands, TX

Conducted field investigations to ensure residential and

commercial property standard compliance. Provided
notice of violation, and guidance on resolution. Helped
develop and maintain customer support knowledge base.

Branding Associate Mar 2014 – Apr 2015

Baby Gap — The Woodlands, TX

Designed and assembled window displays for maximum

visual impact and brand recognition. Implemented
measures to ensure compliance with brand standards
while maintaining a consistent look and feel storewide.

Substitute Teacher Jan 2013 – May 2013

Magnolia ISD — Magnolia, TX

Provided instruction, supervision and general classroom

management in the absence of the full time teacher.

911 Dispatcher Nov 2009 – Dec 2012

Cypress Creek EMS — Spring, TX

Answered emergency calls, calmed distressed callers,

and dispatched appropriate emergency personnel.
Relayed step by step instructions on potentially life-saving
first aid techniques. Compiled detailed incident reports
while offering reassurance until the arrival of emergency
personnel. Delivered the best possible customer
experience to customers experiencing the worst possible.

Dental Assistant Jan 2007 – Nov 2009

Smile Crafters — Spring, TX

Focused on customer service by answering calls, greeting

patients, scheduling appointments, and explaining
pricing and office policies and procedures. Responsible
for preparing the exam room prior to patient arrival,
assisting the dentist during procedures and maintaining
patient comfort levels throughout the entire visit.